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Job Number 19092390
Job Category Food and Beverage & Culinary
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
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The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.
Job Summary
Answer phones| take dining reservations| and enter diner information into
reservation system. Maintain wait list and quote accurate wait time. Make
appropriate seating decisions using station rotation chart. Organize seating
for large and special needs groups. Greet guests and determine the number in
their party. Seat guests by finding a clean| available table; pulling out
chairs; placing clean/current menu in front of guest| etc. Guide guests
through the dining rooms and provide any needed assistance. Ensure place
settings are appropriate and each guest has a napkin| clean silverware| and
any other item that is part of the standard place setting. Maintain
cleanliness of work areas throughout the day. Monitor dining rooms for seating
availability| service| and safety. Communicate with guests and other employees
to meet guest needs and ensure staff is working together as a team. Assist
management in hiring| training| scheduling| evaluating| counseling|
disciplining| and motivating and coaching employees; and serve as a role
model.
Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
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