Rooms Controler Supervisor – JW Marriott Marquis Hotel Dubai

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Job Number 19000IB5
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of
proprietary information. Assist management in training| motivating| and
coaching employees; serve as a role model. Report accidents| injuries| and
unsafe work conditions to manager; complete safety training and
certifications.

Have your daily strategy and divide the tasks between your team members.
Double check the room assignment done by rooms control team and it should be
according to guest request and preferences whenever possible. Organize and
coordinate check-in/pre-registration procedures for arriving groups.
Communicate with Housekeeping| Events| and Engineering departments and
facilitate the tasks. Check and review rooms controllers check lists and
assist on the hand over.

__

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 1
Titles of Direct Reports – Rooms Controller

CANDIDATE PROFILE

Experience:

Previous experience working within a Front Office hotel environment in the 5 star/luxury market is essential
Having an experience in similar position for at least 12 months preferred

Skills and Knowledge

Strong Communication skills (verbal| listening| writing)
Innovative
Pro-active and reliable
OPERA| Marsha| Guestware| Microsoft Office and other related operating systems
Flexible and ability to work around the clock
Ability to work collaboratively with hotel service team in providing exceptional customer service
Excellent telephone etiquette
Strong problem-solving skills
Strong organization and working to deadline skills
Have a complete understanding of the Marriott Reward program
Deliver trainings and create development plans for the team

Education or Certification

Good level of English essential

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Develop and maintain positive productive working relationships with other associates and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with associates and/or guests with tact| respect| diplomacy| and confidentiality.
Actively listen to and consider the concerns of other associates| responding appropriately and effectively.
Check House Count to establish selling strategy for shift| monitoring it regularly during shift and responding to any changes.
Review the virtual concierge and ensure that all guest requests and information updated in OPERA and communicated to other departments
Encourage all associates to keep working areas clean and tidy
Be familiar with all S.O.P.s and L.S.O.P.s relating to the Front Office Operations
Participate in the training and development of the rooms control team and provide training to associates when necessary
Be able to identify and resolve Guests problems and feedback up to the guest satisfaction
Ensure that LEARN and 5W’s methods are followed whilst dealing with constructive guest feedback and ensure that all concerned application are filled and concerned departments are informed
Have a thorough knowledge of all Emergency Procedures
Be in charge of the MRT/PPM program with housekeeping and Engineering departments.
Be able to work shifts around the business needs to assist all front office sections.
Support and practice Empowerment within the Rooms Control section
Regularly conduct PCI audits in order to ensure compliance according to Marriott International standards
Assuring that all Rooms Control Associates are continually updated with hotel promotions| rates| packages and discounts
Report to work on time with proper uniform| including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.
Have a thorough knowledge of Visa policy and procedures and assist in absence of visa coordinator.
Be fully aware of the Marriott Brand standard compliance requirements for all front office sections.
Prepare and ensure timely delivery of daily reports to other departments
Perform any additional scope of duties if requested by the management.
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Follow property specific procedures for handling emergency situations (e.g.| evacuations| medical emergencies| natural disasters).
Be flexible according to the business need
Assist management in screening resumes| conducting interviews and selecting new hourly hires using selection tools and systems.
Ensure that hourly employees are trained on company core values| job roles| responsibilities| and technical and service aspects of the job.
Assist management in establishing and communicating goals| performance expectations| timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
At all times strive to represent Marriott in the most professional| courteous manner
Coach and develop associates (e.g.| create expectations for continual improvement| provide challenging tasks and assignments| hold development discussions| and construct and execute development plans).
Be fully aware of Credit Policy and supervise compliance| keeping manager and all concerned departments informed of any possible credit risks.
Ensure Contingency Reports are regularly printed and filed accordingly.
Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings
Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Have strong organizational skills; and always practice “Clean as you go”

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Front Office Shift Leader – Sheraton Jumeirah Beach Resort – Dubai

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Job Number 19000R5C
Job Category Rooms and Guest Services Operations
Location Sheraton Jumeirah Beach Resort| Dubai| United Arab Emirates VIEW
ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Organize and coordinate group check-in/pre-registration procedures. Sell a
room/accommodation to guests without reservations. Anticipate sold-out
situations| identify how many rooms are over-committed; obtain alternative
accommodations for guests with reservations. Block rooms in the computer|
identify designated requirements. Perform duplicate reservation checks. Run
and check daily reports/contingency lists. Supply guests with directions and
information. Answer| record| and process all guest| requests| questions| or
concerns; follow up to ensure each has been met to guests| satisfaction.
Arrange transportation for guests/visitors. Issue safe deposit boxes. Count
and secure bank at beginning and end of shift. Cash guests| checks| process
all payment types| vouchers| paid-outs| charges| and provide change. Assist
management in motivating and coaching employees; serve as a departmental role
model.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare/review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships; support team to reach common goals.
Ensure adherence to quality standards; identify and recommend new ways to
increase organizational efficiency| productivity| quality| safety| and/or
cost-savings. Stand| sit| or walk for an extended period of time. Enter and
locate information using computers/POS systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Housekeeping Coordinator – Aloft Palm Jumeirah – Dubai

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Job Number 19000QZP
Job Category Housekeeping & Laundry
Location Aloft Palm Jumeirah| Dubai| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Job Summary

Run sold room reports| verify room status| determine discrepant rooms|
prioritize room cleaning| and update status of departing guest rooms. Assist
Housekeeping management in managing daily activities. Act as a liaison to
coordinate the efforts of Housekeeping| Engineering| Front Office| and
Laundry. Document and resolve issues with discrepant rooms with the Front
Desk. Prepare and distribute assignment sheets/workboards to Housekeeping
staff. Record| monitor| and update list of |Do Not Disturb| rooms. Ensure that
vacant dirty rooms are cleaned by the necessary time and assign rush rooms and
rooms previously on the |Do Not Disturb| list. Complete required Housekeeping
paperwork.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; thank guests with
genuine appreciation. Ensure adherence to quality expectations and standards.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language;
prepare and review written documents accurately and completely. Enter and
locate work-related information using computers. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Bar & Restaurant Supervisor – Courtyard World Trade Center – Abu Dhabi

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Job Number 19000RTE
Job Category Food and Beverage & Culinary
Location Courtyard World Trade Center| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Guest Relations Coordinator – Al Maha – a Luxury Collection Desert Resort & Spa

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Job Number 190001BY
Job Category Rooms and Guest Services Operations
Location Al Maha| a Luxury Collection Desert Resort & Spa| Dubai| Dubai|
United Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

JOB PURPOSE

To provide personalized services and the direct coordinating of all aspects of
the guest’s stay at the resort| through the co-ordination of other operations
units. To act as the primary link between the guests and the operations| being
responsible for ensuring delivery of the Resorts’ services to visitors and
guests. To maintain accurate procedures for guest ‘reception’ and check-in
formalities| and arrange daily activities in line with the resort’s services
and functionality.

JOB ACCOUNTABILITIES

– Welcome and acknowledge each and every guest with a smile| eye contact| and
a friendly verbal greeting| using the guest|s name when possible.

– To carry out the procedure for guest check-in| reception and check-out
procedures| ensuring accuracy of Guest Reservations| accuracy of the guest|s
room rate| and accuracy of final billing in Opera. Ensure rates match market
codes and that any exceptions are documented and include an explanation.
Secure valid form of payment.

– Process all guest check-ins by confirming reservations in computer system
(e.g. OPERA)| verifying guest identity| requesting form of payment| assigning
room| and issuing room key in accordance with property policies and
procedures.

– To ensure that guests at all times receive the services| access to
facilities and individual requirements Requested by them| while maintaining
the policies| procedures and systems of the Resort. This is to be Done by
maintaining the personal contact with the guest and providing continuity to
the guests. Interaction with the other departments of the resort.

– To arrange and co-ordinate the activities| tours/transfers and special
requests of guests and visitors to The resort| ensuring that they have the
maximum comfort and convenience for the duration of their Visit.

– Ask for and enter loyalty programme information (e.g.| Marriott/ SPG)
during check-in process. Recognize and thank guests for their loyalty if there
are already members. Reconfirm benefits.
-To arrange and co-ordinate the activities| tours/transfers and special requests of guests and visitors to the resort| ensuring that they have the maximum comfort and convenience for the duration of their visit.

– To pass on all the relevant information (including complaints) to the other
departments in the Operation. To ensure that guests receives services in well-
coordinated and timely manner| this Includes additional information which may
be relevant to developing and upgrading service| guest History records|
Management and Sales and Marketing.

– To represent the image of the Resort’s services| its ideals| and its
policies by maintaining a groomed and professional appearance in dealing with
all visitors: and at all times promote a friendly| informal| and polite
relationship between guest and the resort staff.

– To assist and personally ensure that the accommodation| services and
facilities used by guest are at the required resort standards.

– To actively inquire and recommend the services| activities and facilities
of the resort to guests and visitors| ensuring that they are kept informed of
all the full range of options available to them.

– Answer telephones using appropriate etiquette including answering the phone
within 3 rings| answering with a smile in one|s voice| using the callers|
name| transferring calls to appropriate person/department| requesting
permission before placing the caller on hold| taking and relaying messages|
and allowing the caller to end the call.

– Process all check-outs including express check-outs| resolving any late and
disputed charges| settling account| retrieving room key| and requesting
comments on guest|s stay.

– Coordinate with Housekeeping to track readiness of rooms for check-in and
to report guest concerns.

– Review requests for late check-outs and approve according to occupancy –
File guest paperwork or documentation.

– Operate telephone switchboard station in order to answer telephone calls.

– Take room service orders over the phone| answering any questions regarding
the menu| inputting order into appropriate system| up-selling| following
method of payment policies| reading back the order to confirm its accuracy and
providing expected delivery time.

– Place and log call back for room service order within appropriate time
frame to ensure guest satisfaction. Notify guests and management of delays in
service delivery.

– Complete end-of-day activities including posting charges to accounts|
running night audit backup| and roll the date.

MINIMUM KNOWLEDGE/EXPERIENCE/TRAINING/QUALIFICATIONS

Qualifications: High school diploma or higher

Specialized Knowledge: Hotel Property Management System (Opera) and MS Office

Experience: At least 2 years working experience in a position relevant to the
Front Office procedures from 5 hotels and resorts. Experience in working in
remote locations is a strong asset.

Individual Experience: The candidates should have one or more of the following
abilities/experiences/traits.

1. Female candidate

2. Fluency in _English and Chinese_ (read| write and communicate)

3. Energetic and takes initiative. Is pro-active and persistent in pursuing
and completing tasks. Strives to exceed expectations and goals.

_

Loss Prevention Shift Leader – Dubai Marriott Harbour Hotel & Suites

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Job Number 19000HVE
Job Category Loss Prevention & Security
Location Dubai Marriott Harbour Hotel & Suites| Dubai| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Welcome to our family

We welcome you to be a member of our global| diverse Marriott family. Whether
traveling across the city or around the globe we realize the importance of
making each guest feel as welcome and secure as possible. Your protective
nature and attention to details will play an important role in our success.
Here| your work is appreciated as much as your individuality and you will be
supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of
you| our guests can come and go freely without worry. Your dedication to
safety provides the guest the same sense of security as they feel in their own
home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations| gather evidence| and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and
standards. You may be required to stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance and assist with moving objects
weighing in excess of 75 pounds. Enter and locate work-related information
using computers and/or point of sale systems. Perform other reasonable job
duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you
to feel comfortable being yourself and to know you’re important to us. You’ll
make an impact in your role| and for that| you’ll be appreciated and valued.

_

F&B Captain – Aloft Me’aisam – Dubai

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Job Number 19000OQT
Job Category Food and Beverage & Culinary
Location Aloft Me|aisam| Dubai| Dubai| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
We are thrilled to welcome you to the Aloft and Element Me’aisam| situated in
the heart of Dubai Production Zone. Located in proximity to Dubai Sports City
and the acclaimed Jumeirah Golf Estate| both hotels will provide two
incredibly unique hotel experiences.
The Aloft and Element Me’aisam| Dubai will offer travelers two distinct
lifestyle experiences amidst the buzzing Dubai Production Zone: Aloft will
offer a tech-forward| vibrant experience and a modern style that is different
by design| while the first Element in the Middle East region will appeal to
those wishing to be a bit more zen| balancing between life and work with a
focus on wellness on the road.

We are looking for talented Food and Beverage Captain. We are looking for
creative and passionate people with a sound understanding of the Food and
Beverage function.

Reporting directly to the Assistant F&B Manager| you will oversee the
restaurants and bars across Aloft and Element.

You will be required to have extensive knowledge of F&B operations including
work towards brand standards and have the ability to motivate your team.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Complete opening and closing duties as necessary|
including setting up necessary supplies and tools| cleaning all equipment and
areas| locking doors| etc. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests. Complete work orders
for maintenance repairs and submit to appropriate department or contact
directly for urgent repairs. Report any employee| guest| and/or vendor
incidents and accidents to management and Loss Prevention at the time of the
incident and/or accident. Communicate information to manager/supervisor by
documenting pertinent information in appropriate department. Assist management
in hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Front Desk Team Leader – JW Marriott Marquis Hotel Dubai

APPLY HERE

Job Number 19000ML6
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Count float at
the beginning and end of shift. Balance and drop receipts according to
accounting specifications. Responsible for on-the-job training for all new
Front Desk Agents.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – 0

CANDIDATE PROFILE

Experience:

Previous experience working within a Front Office hotel environment in the 5 star/luxury market is essential

Skills and Knowledge

Strong Communication skills (verbal| listening| writing)
Innovative
Pro-active and reliable
Outgoing personality and outstanding guest service skills.
Knowledge of local area| local attractions| entertainment and landmarks
Knowledge of hotel room types| layouts and features
Ability to use Opera| Micros & MARSHA System and other operating systems
Knowledge of Guest Response Tracking Software / GXP
Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette
Strong problem-solving skills
Strong organization and working to deadline skills
Have a complete understanding of the Marriott Reward program
Deliver trainings

Education or Certification

Good level of English essential

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Welcome all guests with a smile and maintain a professional approach at all times.
Be knowledgeable about daily hotel operations| check daily event sheet| bulletin boards and be up to date with all changes| new procedure and events.
Have knowledge of hotel rates| package and discounts.
Attend the shift briefing| daily 15 minutes training and front office monthly meeting.
To ensure a quick| efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
Assign rooms| accommodating special requests whenever possible
To understand the correct reservation procedures and to take any reservations if required
Be flexible according to the business needs.
Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time.
Be knowledgeable of Marriott Rewards | Elite program and other Frequent flyer programs as required
Strive to represent Marriott in the most professional manner at all times.
Ensure that all guests are communicated with the credit policy and procedures upon check-in.
Take initiative through empowerment to ensure complete guest satisfaction.
Be fully aware of safety and emergency procedures.
Handle mail and messages properly and on confidential basis.
Know how to follow all hospitality guidelines and daily service basics.
Ensure that all guest problems are resolved by using “Guest Response Program”
Assist a fellow associates in their Job to ensure that all are done on time.
Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.
Have knowledge about the city| the local area and attraction to provide the guests with all requested information.
Report any unusual occurrences or requests to the manager or supervisor on duty.
Be familiar with the AM| PM and night check list to ensure smooth daily operations.
Ability to communicate with all managers| supervisors and fellow associates.
Be aware of the Marriott brand standards and follow the thoroughly.
Ensure that daily banking procedures are followed and performed as per the standards.
Report to work on time in proper| clean uniform with name tag
Personal appearance & grooming must confirm with standard
Be knowledgeable about hotel procedures and check all bulletins for information
Get a daily briefing about all special events and group arrivals
Have knowledge about all guest rooms | features and amenities plus all services offered by the hotel
Perform guest registration and room assignment and accommodate special requests of all customers
Answer the telephone according to telephone etiquette
Ensure cleanliness of work areas at all times
Assist fellow associates on their jobs to ensure completion of all jobs on time
Have knowledge of all emergency procedure and know how to act on them
Be flexible with regards to work schedule
Have knowledge about the city and local attraction to answer any guest query
Liaise with the Front Office Training leader to facilitate on the job training for new associates
Conducts Hospitality Audits for Front Desk Associates

_OTHER_

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.
Performs other related tasks as assigned by management.
Complies with Marriott International Hotels Limited Regional Office policies and procedures.
Working hours as required to do your job but normally not less than 48 hours per week.

Sales Coordinator – Marriott Hotel Downtown – Abu Dhabi

APPLY HERE

Job Number 19000CDP
Job Category Sales and Marketing
Location Marriott Hotel Downtown| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Cluster Purchasing Coordinator – Sheraton Mall of the Emirates Hotel – Dubai

APPLY HERE

Job Number 19000OSI
Job Category Procurement| Purchasing| and Quality Assurance
Location Sheraton Mall of the Emirates Hotel| Dubai| Dubai| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Calculate figures for food inventories| orders| and costs. Maintain clear and
organized records to ensure all reports and invoices are filed and stored
properly. Post invoices using computer programs. Conduct inventory audits to
determine inventory levels and needs. Complete requisition forms for inventory
and supplies. Notify manager/supervisor of low stock levels. Verify and track
received inventory and complete inventory reports and logs. Reconcile shipping
invoices and receiving reports to ensure count accuracy. Receive| unload| and
process deliveries. Refuse acceptance of damaged| unacceptable| or incorrect
items. Troubleshoot vendor delivery issues and oversee return process. Adhere
to food safety and handling policies and procedures across all food-related
areas. Monitor PAR levels for all food items to ensure proper levels. Report
accidents| injuries| and unsafe work conditions to manager; complete safety
training and certifications.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Enter and locate work-related information using computers and/or point of sale
systems. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Perform other reasonable
job duties as requested by Supervisors.

_

Spa Supervisor – the Waldorf Astoria Dubai International Financial Centre – Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Spa Supervisor for the Waldorf Astoria Dubai International Financial Centre
is responsible for managing the spa team and carrying out treatments to
deliver an excellent Guest and Member experience while achieving sales revenue
targets.
What will I be doing?
As a Spa Supervisor for the Waldorf Astoria Dubai International Financial
Centre| you are responsible for managing the spa team and carrying out
treatments to deliver an excellent Guest and Member experience. A Spa
Supervisor will also be required to achieve sales targets and manage customer
feedback. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage and carry out procedures| have current knowledge of treatments| and ensure all treatments comply with current legislation and company standard

Ensure client experience is proficient including bookings| payments| and consultation card

Interact and communicate effectively with clients| members| team members| guests| and management tea

Ensure team works to meeting department sales targets and ensure that sales are recorded accuratel

Ensure health| safety and COSHH regulations are complied with and club rules are observed by members| clients and guests
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Comply with hotel security| fire| and health and safety regulations

What are we looking for?

A Spa Supervisor for the Waldorf Astoria Dubai International Financial Centre
is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Experience working in the spa industry
Relevant qualifications for the role
Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Passion for customer service
Relevant qualifications

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Recreation Supervisor – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000NYT
Job Category Spa
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Advise employees on general property information| in-house groups| policy
changes| or other pertinent information. Answer questions about available
services| general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning treatment.
Monitor and stick to time schedule throughout the day. Advise providers of
last minute changes or additions to schedule and resolve scheduling situations
as needed. Promote and sell spa/salon services and retail products. Complete
requisitions for additional products| supplies| or equipment. Inspect work
areas and tools/equipment to ensure conformance to company standards. Notify
Engineering of spa/salon maintenance and repair needs. Assist management in
hiring| training| scheduling| and motivating and coaching employees; serve as
a role model. Report accidents| injuries| and unsafe work conditions to
manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review
written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Ensure adherence to quality
expectations and standards; develop and implement quality improvement or
corrective action plans. Stand| sit| or walk for an extended period of time.
Move| lift| carry| push| pull| and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

_

Loss Prevention Team Leader – Marriott Hotel Al Jaddaf – Dubai

APPLY HERE

Job Number 19000JNA
Job Category Loss Prevention & Security
Location Marriott Hotel Al Jaddaf| Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Conduct key control audit| monitor electronic key boxes| issue/receive master
keys| radios| and beepers; ensure the safekeeping of these items. Patrol all
areas of the property; assist guests with room access. Monitor Closed Circuit
Televisions and alarm systems. Respond to accidents| contact EMS or administer
first aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of accidents| attacks|
or other incidents. Defuse guest/employee disturbances. Call for outside
assistance if necessary. Complete incident reports to document all
Security/Loss Prevention related incidents. Resolve safety hazard situations.
Escort unwelcome persons from the property. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses. Complete a
Loss Prevention shift summary/daily activity report. Maintain confidentiality
of all reports/documents; release information only to authorized individuals.
Provide proper paperwork to employees requiring outside medical treatment.
Type| proofread| and copy security reports. Assist management in training| and
motivating; serve as a role model. Assign and ensure work tasks are completed
on time.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Visually inspect tools| equipment| or machines
(e. g.| to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

_

Sales Coordinator – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 19000O8D
Job Category Sales and Marketing
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Housekeeping Shift Leader – JW Marriott Marquis Hotel Dubai

APPLY HERE

Job Number 19000NMH
Job Category Housekeeping & Laundry
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

HOUSEKEEPING SHIFT LEADER

JOB SUMMARY

To ensure the maximum comfort to the guest’s stay| by maintaining and
supervise an efficient cleaning and servicing operation to bedrooms|
bathrooms| corridors and service areas. To make sure that the Public Areas are
maintained to the Hotel standard.

To carry out and supervise the training of all associates to encourage their
growth.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.

Number of Direct Reports – Variable

Titles of Direct Reports – Room Attendants| Room Attendant Self Inspectors| Special Projects

CANDIDATE PROFILE

Experience:

Housekeeping work experience for a minimum of 2 years

Skills and Knowledge

Strong Communication skills in English (verbal| listening| writing)

An effective Team Player in a team based environment

Effective time management skills.

Innovative

Pro-active and reliable

Able to work alone and within a team

Able to do shift work

Education or Certification

Good level of English essential

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

• To conduct departmental opening up / closing down procedures according to
shift allocation.

• To systematically check all bedrooms (departures| stay overs| vacant rooms)
to ensure they have been cleaned and serviced to brand standards

• To supervise the work of the room attendants providing assistance and
support and taking corrective measures should the standard of work deviate
from the Hotel standards

• To regularly hand back ready rooms to reception to ensure that no guests are
waiting for rooms.

• Inform the office Co-ordinator of any discrepancies extra departures|
extended stays or vice-versa

• To ensure any V.I.P or special requirements are provided and are ready for
guests on arrival.

• To make sure that you carry out the day briefing and the 15 minutes training
with all the room attendants and Hk associates.

• The co-ordination of training and orientation of your team members.
Maintaining training records and updating accordingly and assisting in the
measuring of Hotel standards

• Report and follow up on all maintenance requests on a daily basis.

• Ensure that occupied rooms are serviced no later than 15.00 hours

• Ensure that the Do not Disturb policy and procedures are followed

• Conduct the correct hand over procedure for each shift

• To assist in Inventories.

• To attend or hold training sessions when required

• To hold team meetings and produce an action plan for the director of
services and ensure these are followed up.

• To carry out your teams 1;1 meetings and staff appraisals

• To assist in building and maintaining an efficient team of staff by taking
an active interests in their welfare health safety training and development.

• To assist in maintaining discipline within department.

• To ensure all departmental practices and procedures to be confident in their
implementation and assist in the necessary modification of any as requested

• To supervise the deep cleaning of bedrooms| changing of shower curtains etc.

• To ensure all requests from guests are carried out.

• On completion of the shift ensure that all service rooms are locked clean
and tidy and that corridors are clean and tidy

• To ensure all trolleys are tidy at the end of the day and that the
worksheets for staff have been signed

• To maintain a smooth working relationship with associates of other
departments

• To ensure that all room attendants hand over all lost property as soon as it
is found and that it is recorded according to the hotel standard

• To be fully conversant with standard cleaning procedures and the correct
usage and dosage of each cleaning chemical. To be aware of and adhere to|
Health and safety Regulations and to ensure that these are complied with at
all times.

• To report to the office co-ordinator any maintenance faults or hazards in
public area| corridor or equipment immediately.

• To report to the office co-ordinator any damaged fixtures and fitting which
needs replacements.

• To ensure all department equipment| service rooms and store cupboards are
maintained at the required standard and are left clean| tidy and locked at the
end of each shift.

• To follow the correct procedure for the storage and recording of lost
property.

• To be aware of all current Company and Departmental Policies and Procedures.
Ensuring that these are adhered to at all times.

• To attend all Statutory Training| Job Training Sessions and Communication
Meetings.

• Attends meetings and training sessions/ courses that may be beneficial to
you and your department on request from your director of services.

• To be aware of and carry out all Hotel Security.

• To report any suspicious person(s) or packages immediately to the duty
manager.

• To be aware of the Health| Safety and Hygiene Regulations at work

• To take correct action in the event of a fire. Demonstrates a working
knowledge of fire prevention and to ensure that staff follow the hotel
evacuation procedures on hearing the alarm

• To maintain a cheerful and polite attitude to our guests and colleagues at
all times and to use the guests name if known.

• To ensure any guest complaints are investigated and rectified to the guest’s
satisfaction immediately. Any serious complaints should be referred to the
Director of services for her attention.

• Co – operate and communicate with your associates| supervisors and
management to ensure effective team work and high morale

• Familiarizes yourself with your departmental service performance & product
standards and to be able to demonstrate their application consistently.

• Have a good knowledge of all hotel facilities and be able to answer guest
questions in a quick| polite and helpful manner.

• Follows all procedures set up for the protection of the environment within
the hotel and grounds.

• To carry out any other reasonable task as requested e.g. checking public
areas

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.

Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.

Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.

Follows Marriott International Hotels Limited Regional Office policies and procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.

Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors and Management.

Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.

Assist other employees to ensure proper coverage and prompt guest service.

Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

Address guests| service needs in a professional| positive| and timely manner.

Engage guests in conversation regarding their stay| property services| and area attractions/offerings.

Thank guests with genuine appreciation and provide a fond farewell.

Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.

Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.

Speak to guests and co-workers using clear| appropriate and professional language.

Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.

Stand| sit| or walk for an extended period of time or for an entire work shift.

Read and visually verify information in a variety of formats (e.g.| small print).

Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

_

Housekeeping Supervisor – Four Points by Sheraton Sharjah

APPLY HERE

Job Number 18001ZZB
Job Category Housekeeping & Laundry
Location Four Points by Sheraton Sharjah| Sharjah| United Arab Emirates

Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

Residences Bell Captain – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000MXC
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Process all guest check-ins| verifying guest identity| form of payment|
assigning room| and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes| document exceptions. Secure
payment prior to issuing room key| verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests| contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types| vouchers| paid-outs| and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft. Assist
management in training| evaluating| counseling| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Develop/maintain positive working
relationships; support team to reach common goals; listen and respond
appropriately to employee concerns.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications;
ensure personal appearance is clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge
guests; anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Ensure adherence to
quality standards. Enter and locate information using computers/POS systems.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Residences Concierge Supervisor – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000MXA
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Process all guest check-ins| verifying guest identity| form of payment|
assigning room| and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes| document exceptions. Secure
payment prior to issuing room key| verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests| contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types| vouchers| paid-outs| and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft. Assist
management in training| evaluating| counseling| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Develop/maintain positive working
relationships; support team to reach common goals; listen and respond
appropriately to employee concerns.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications;
ensure personal appearance is clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge
guests; anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Ensure adherence to
quality standards. Enter and locate information using computers/POS systems.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Housekeeping Coordinator – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000MXH
Job Category Housekeeping & Laundry
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Run sold room reports| verify room status| determine discrepant rooms|
prioritize room cleaning| and update status of departing guest rooms. Assist
Housekeeping management in managing daily activities. Act as a liaison to
coordinate the efforts of Housekeeping| Engineering| Front Office| and
Laundry. Document and resolve issues with discrepant rooms with the Front
Desk. Prepare and distribute assignment sheets/workboards to Housekeeping
staff. Record| monitor| and update list of |Do Not Disturb| rooms. Ensure that
vacant dirty rooms are cleaned by the necessary time and assign rush rooms and
rooms previously on the |Do Not Disturb| list. Complete required Housekeeping
paperwork.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; thank guests with
genuine appreciation. Ensure adherence to quality expectations and standards.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language;
prepare and review written documents accurately and completely. Enter and
locate work-related information using computers. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

IT Coordinator – Sheraton Mall of the Emirates Hotel – Dubai

APPLY HERE

Job Number 19000MZ1
Job Category Information Technology
Location Sheraton Mall of the Emirates Hotel| Dubai| Dubai| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Job Summary

Troubleshoot and repair technical problems or issues related to computer
hardware and peripheral equipment. Respond to program error messages by
finding and correcting problems or terminating the program. Provide technical
guidance and recommendations to resolve business problems. Refer major
hardware/software problems or defective products to vendors or technicians for
service. Enter commands and activate controls on computer and peripheral
equipment (e.g.| printers) to integrate and operate equipment. Maintain and
upgrade hardware and software| including peripherals (e.g.| printers|
scanners) and website technical architecture related to hardware and
telecommunication connectivity. Report work related accidents| or other
injuries immediately upon occurrence to manager/supervisor. Identify and
correct unsafe work procedures or conditions and/or report them to management
and security/safety personnel. Follow property specific procedures for
handling emergency situations (e.g.| evacuations| medical emergencies| natural
disasters). Talk with and listen to other employees to effectively exchange
information. Exchange information with other employees using electronic
devices (e.g.| Nextel| pagers and two-way radios| email). Read and visually
verify information in a variety of formats (e.g.| small print). Visually
inspect tools| equipment| or machines (e.g.| to identify defects). Enter and
locate work-related information using computers and/or point of sale systems.
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Purchasing Supervisor – Hilton Capital Grand Abu Dhabi

APPLY HERE

JOB DESCRIPTION
 
A Purchasing Supervisor will supervise the purchase of goods and materials
required by the hotel in adherence to policy and with cost reduction and
profitability in mind.
What will I be doing?
As Purchasing Supervisor| you will supervise the purchase of goods and
materials required by the hotel in adherence to policy and with cost reduction
and profitability in mind. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Assist the Purchasing Manager with the purchasing of all goods and equipment required by the hotel
Supervise the purchase of correct goods and materials at a competitive price and proper quantities/volumes
Assist the Purchasing Manager with regularly report on goods purchased and inventory levels so to allow for more effective future purchasing
Report all monthly savings to the hotel Tea

Work with hotel management to improve the purchasing process as a way to reduce waste and improve profitabilit

Maintain good communication and working relationships with all hotel area

Attend finance meetings| as require

Act in accordance with fire| health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner

What are we looking for?

A Purchasing Supervisor serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Previous experience in a high volume Accounts function
Computer literate| with good MS Excel skills
Good time management and organisation skills
Passion for providing an exceptional customer service experience

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience with the Birchstreet and the PeopleSoft system
Relevant degree| in Finance/Accounting or related business discipline| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Food & Beverage Captain – JW Marriott Hotel Dubai

APPLY HERE

Job Number 19000LV2
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Dubai| Dubai| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions| and prepare and present checks to group contacts
for payment. Ensure banquet rooms| restaurants| and coffee breaks are ready
for service. Ensure proper centerpieces are displayed on every table.Inspect
the cleanliness and presentation of all china| glass| and silver prior to use.
Check in with guests to ensure satisfaction. Set tables according to type of
event and service standards. Communicate additional meal requirements|
allergies| dietary needs| and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Listen and respond
appropriately to the concerns of other employees. Speak with others using
clear and professional language. Perform other reasonable job duties as
requested by Supervisors.

_

Engineering Shift Leader – Courtyard Dubai – Green Community

APPLY HERE

Job Number 19000LSP
Job Category Engineering and Facilities
Location Courtyard Dubai| Green Community| Dubai| United Arab Emirates

Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment| including cleaning and
lubrication. Visually inspect tools| equipment| or machines. Carry equipment
(e.g.| tools| radio). Identify| locate| and operate all shut-off valves for
equipment and shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Assure each day’s activities and
problems that occur are communicated to the other shifts using approved
communication programs and standards. Display proficiency in any one of the
following categories| above average skills in two more of the following
categories and basic skills in the remaining categories: air conditioning and
refrigeration| electrical| mechanical| plumbing| pneumatic/electronic systems
and controls| carpentry and finish skills| kitchen equipment| vehicles| energy
conservation| and/or general building management. Display solid knowledge and
skill in the safe use of hand and power tools and other materials required to
perform repair and maintenance tasks. Display basic ability to repair or
replace PVC copper pipe (including soldering). Troubleshoot and perform basic
repair on all types of equipment (e.g.| pump and motor replacement)| plumbing
(e.g.| plunge toilets and unclog drains)| electrical equipment including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related duties. Assist
with surface preparation and painting| minor drywall and wood trim repair|
light bulb and A/C filter replacement and the complete and thorough clean up
of the painting or repair area. Use the Lockout/Tagout system before
performing any maintenance work. Display working knowledge of all engineering
computer programs related to preventative maintenance| energy management| and
other systems| including devices that interact with such programs. Perform
mid-level troubleshooting of hotel Mechanical| Electrical| and Plumbing (MEP)
systems. Display the ability to train and mentor others engineers (e.g.|
Engineer I). Display ability to perform Engineer on Duty responsibilities|
including readings and rounds.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

_

At Your Service – Supervisor – JW Marriott Hotel Dubai

APPLY HERE

Job Number 19000LUB
Job Category Rooms and Guest Services Operations
Location JW Marriott Hotel Dubai| Dubai| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Answer| record| and process all guest calls| requests| questions| or concerns.
Contact appropriate individual or department to resolve guest call| request|
or problem. Follow up and ensure that any outstanding requests are resolved.
Advise guest of any messages received. Verify and adjust billing. Operate
telephone switchboard station. Monitor busy or unanswered lines| check back
with callers on hold to update status| take messages. Activate and deactivate
guest room message lights Transfer guests with internet access issues to
internet service provider|s customer support line. Assist callers with credit
card| calling card| long distance| collect| overseas| and person to person
calls. Log guest requests| incidents| adjustments and comment cards into
computer to allow for proper tracking and documentation. Supply guests with
directions and property information. Assist management in training|
scheduling| evaluating| motivating and coaching employees; serve as a
department role model.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare/review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships; support team to reach common goals.
Ensure adherence to quality standards. Enter and locate information using
computers/ POS systems. Stand| sit| or walk for an extended period of time.
Move| lift| carry| push| pull| and place objects weighing less than or equal
to 10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

_

Banquet Captain – JW Marriott Hotel Dubai

APPLY HERE

Job Number 19000LUD
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Dubai| Dubai| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions| and prepare and present checks to group contacts
for payment. Ensure banquet rooms| restaurants| and coffee breaks are ready
for service. Ensure proper centerpieces are displayed on every table.Inspect
the cleanliness and presentation of all china| glass| and silver prior to use.
Check in with guests to ensure satisfaction. Set tables according to type of
event and service standards. Communicate additional meal requirements|
allergies| dietary needs| and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Listen and respond
appropriately to the concerns of other employees. Speak with others using
clear and professional language. Perform other reasonable job duties as
requested by Supervisors.

_

Executive Lounge Team Leader – Front Office – JW Marriott Marquis Hotel Dubai

APPLY HERE

Job Number 19000L3Q
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Focuses on delivering exceptionally personalized experience for JW Executive
Lounge guests and Marriott Rewards Gold & Platinum Guests. Responsible for
pre-arrival communication with Executive Lounge Guests and arranging for all
guest requests and preferences. Process all Executive Lounge guest check-ins
by confirming reservations| assigning room| and issuing and activating room
key. Process all payment types such as room charges| cash| checks| debit| or
credit. Process all check-outs including resolving any late and disputed
charges. Answer| record| and process all guest calls| messages| requests|
questions| or concerns. Coordinate with Housekeeping to track readiness of
rooms for check-in. Communicate parking procedures to guests/visitors and
dispatch bell staff or valet staff as needed. Supply guests with directions
and information regarding property and local areas of interest. Run daily
reports (number of arrivals| departures)| identify any special requests| and
check reports for accuracy. Complete designated cashier and closing reports in
the computer system. Cash guests| personal checks and traveler|s checks. Count
bank at the beginning and end of shift. Balance and drop receipts according to
Accounting specifications.

Assists with food & beverage service and set-up in the Executive Lounge.
Facilitates on the job training for new Guest Relations Agents – Executive
Lounge.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports -10+
Titles of Direct Reports – Executive Lounge Agents| Executive Lounge Attendants

CANDIDATE PROFILE

Experience:

Excellent Guest services/contact.
Previous experience working within a Front Office hotel environment in the 5 star/luxury market is essential
Previous experience in F&B restaurant operations is preferred.

Skills and Knowledge

English language (written and spoken)
Strong Communication skills (verbal| listening| writing)
Innovative
Pro-active and reliable
MICROS| OPERA| Guestware| Computer / Microsoft Office| FCS or telephone software and other related operating systems
Flexible and ability to work around the clock
Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette
Deliver trainings

Education or Certification

Good level of English essential| Arabic language is an advantage
High School| Diploma| Degree education or equivalent required

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Ensure all relevant SOP’s are adhered to| to ensure consistent levels of services are maintained at all times.
To be a champion of GuestVoice key drivers: “Staff anticipated guest needs” and “problem was resolved on first contact”.
To be a part of the campaign to collect as many GuestVoice as possible| without going against the GuestVoice SOP.
Due to the nature of our business| to understand that work schedules and demands of the position may vary from time to time.
To have knowledge of hotel rates| packages| discounts and vouchers.
To have knowledge of room types and locations within the hotel.
To have excellent knowledge on food and beverage offerings and pairings
To ensure that all Guests receive personal service to the highest degree of courtesy and to be informed of the hotel’s facilities.
Protect guest and associate security by never revealing any personal information| room numbers| addresses| telephone numbers etc. unless authorized by a manager.
To ensure that a good relationship is kept between all other departments.
Perform any reasonable request as directed by management.
Ensure the cleanliness and neatness of Executive Lounge area.
Man the guest relations desk in the executive lounge.
Prepare VIP arrival reports and share those with the hotel staff.
Maintain high standards of personal hygiene and wear proper uniform at all times (incl. name badge).
Hand over any relevant information with necessary departments and associates.
To have full knowledge of Guestware and to use information daily for follow up.
Attend daily/weekly/monthly departmental meetings and contribute with the acquired knowledge.
Conduct daily courtesy/departure calls.
Escort guests to their rooms whilst promoting the hotel and following all necessary procedures.
Play and active role in the implementation of new procedures and services.
Conduct room inspections and coordinate your findings with the necessary departments.
To take over the tasks of the Executive Lounge Supervisor in absentia (including but not limited to GuestVoice Weekly Reports| attendance of the Daily Briefings| Guestware weekly reports| Guest Correspondence)
To ensure that all Guest concerns| complaints and compliments are actioned and addressed in an appropriate manner.
To assist Guests with general enquires and any other reasonable service requested by guests.
To assist in check-in and check-out if the Front Desk and the Executive Lounge Reception is overloaded/understaffed.
Ensure all guests are welcomed according to the JW Marriott Welcome Experience.
Review the trends of arrivals and departure and schedule himself and the Executive Lounge Receptionists accordingly.
Be familiar with all local attractions| hotels| restaurants| etc.
To coordinate group check-ins with Front Office| Guest Services and Guest Relations Managers.
Ensure logs are maintained and put in proper use:
Daily activities log
Handover log
Courtesy calls log
Coordinate with Transportation Captain and airport desk to ensure timely pick-up and drop-off of guests.
Be aware of VIP arrivals
Liaise with Front Office Training leader to deliver on the job training for new Executive Lounge Agents
Assists Executive Lounge Supervisor with conducting Hospitality Audits
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results| guest satisfaction| human capital index and market share.

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.
Ensure that all assigned and or mandatory trainings are completed on time.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Team Leader-Housekeeping – The Ritz-Carlton – Dubai

APPLY HERE

Job Number 19000L02
Job Category Housekeeping & Laundry
Location The Ritz-Carlton| Dubai| Dubai| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they
take. Followed by that sigh of relief because they’ve arrived to their home
away from home| be it for a night or a week| and it’s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they’re in good hands while staying with us. That’s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we’ll ask you to complete safety training and
certification.

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you’re important to us and that you’ll make an impact in your role|
and for that| you’ll be appreciated and valued.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Supervisor-Housekeeping – The Ritz-Carlton – Dubai

APPLY HERE

Job Number 19000L06
Job Category Housekeeping & Laundry
Location The Ritz-Carlton| Dubai| Dubai| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Supervisor-Recreation ( RC RAK ALHAMRA ) – The Ritz-Carlton Ras Al Khaimah – Al Hamra Beach

APPLY HERE

Job Number 19000L7B
Job Category Golf| Fitness| and Entertainment
Location The Ritz-Carlton Ras Al Khaimah| Al Hamra Beach| Ras al Khaimah|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Create recreational activity agendas and advertisements using publishing
software. Conduct inventory of supplies| materials| and equipment and inform
manager of low supply items. Encourage| recruit| register| and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Provide information to guests about available recreation
facilities and activities. Promote the rules and regulations of the recreation
facility intended for the safety and welfare of guests and members. Observe
activity in the recreational facility and respond appropriately in accordance
with local operating procedure in the event of an emergency. Be aware of
possible situations where guests are not able to safely participate in an
activity and inform supervisor/manager. Provide assistance to injured guests
until the arrival of emergency medical services. Clean and maintain
recreational equipment and supplies. Assist management in training|
motivating| and coaching employees; serve as a role model. Report accidents|
injuries| and unsafe work conditions to manager; complete safety training and
certifications.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 25 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 50
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Visually inspect tools| equipment| or machines (e. g.| to
identify defects). Enter and locate work-related information using computers
and/or point of sale systems. Grasp| turn| and manipulate objects of varying
size and weight| requiring fine motor skills and hand-eye coordination. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Move through narrow| confined| or elevated spaces. Move over
sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Perform other reasonable job duties as
requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Laundry Shift Leader – JW Marriott Marquis Hotel Dubai

APPLY HERE

Job Number 19000L6H
Job Category Housekeeping & Laundry
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed
luxury. Home to the world’s tallest building| the largest shopping mall| the
iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai| it is a
place for those who seek the best the world has to offer.
The Marquis brand is a quality standard for the finest properties in the
Marriott portfolio| synonymous with intuitive service and refined taste. The
JW Marriott Marquis Dubai has instantly gained status as one of the region’s
most compelling destinations| offering service and facilities that have been
carefully crafted around the expectations of the world’s most discerning
travelers.

Comprising two iconic towers| the JW Marriott Marquis Dubai stands elevated
above Dubai’s Business Bay on Sheikh Zayed Road| the heart of one of the most
desirable locations in the city.

The hotel features elegantly conceived accommodation| outstanding event and
business facilities| a collection of 14 stylish bars and restaurants and the
haven of health and relaxation that is Saray Spa and Health Club. A marriage
of rich and colorful cultural inspirations and design finesse makes it a
destination with distinctive character and ambience.

JOB SUMMARY

Ensure proper cleaning of linen| terry and guest clothing items and uniforms.
To obtained the highest possible and balanced Brand Standard audit
certification and departmental productivity.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Hotel Dubai

Number of Direct Reports – variable

Titles of Direct Reports – Laundry Attendant| Uniform Room Attendant| Tailor

CANDIDATE PROFILE

Experience:

Having an experience in similar position for at least 24 months with a great Interpersonal skills and good level of knowledge of the Laundry Department

Skills and Knowledge:

Strong Communication Skills in English (verbal| listening| writing)

An effective Team Player in a team based environment

Effective time management skills

Innovative

Pro-active and reliable

Able to work alone and within a team

Education or Certification:

Good level of English essential

SPECIFIC DUTIES

Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results| guest satisfaction| human capital index and market share

Essential Functions:

To supervise the day to day operation of the laundry and uniform room sections.

To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.

Supervise cleanliness of laundry and uniform room areas and its equipment.

Ensure that proper maintenance is done on all laundry and uniform room section.

Supervise appearance and good manners of staff during the operation.

Eliminate work hazards to personnel| check on safety and fire regulation.

Ensure that washing formulas| methods and procedures are obtained.

Ensure regular appraisal of staff performance.

Responsible for rotating staff within all sections of the laundry for covering all jobs.

Responsible for the training of the new employees.

Responsible for ongoing on the job training within the department.

Capable of doing the work of any worker within the department in case of shorts or busy periods.

To record the daily production reports for the laundry supervisor for the monthly production report.

To maintain an adequate stock of chemicals for the laundry operation.

The ability to transfer personnel from one section to another and when needed.

To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.

The ability to respond properly to any hotel emergency or safety situation.

To be able to post all laundry charges to Micros.

Any other duties as assigned by the Laundry Supervisor.

OTHER

Safety and Security:

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.

Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.

Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures:

Follow company| hotel and department policies and procedures.

Follows Marriott International Hotels Limited Regional Office policies and procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.

Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors and Management.

Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations:

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.

Assist other employees to ensure proper coverage and prompt guest service.

Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

Address guests| service needs in a professional| positive| and timely manner.

Engage guests in conversation regarding their stay| property services| and area attractions/offerings.

Thank guests with genuine appreciation and provide a fond farewell.

Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.

Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication:

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.

Speak to guests and co-workers using clear| appropriate and professional language.

Talk with and listen to other employees to effectively exchange information.

Working with Others:

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement:

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks:

Enter and locate work-related information using computers and/or point of sale systems.

Stand| sit| or walk for an extended period of time or for an entire work shift.

Read and visually verify information in a variety of formats (e.g.| small print).

Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

__

_

Re:Fresh Talent Coach (Housekeeping Supervisor) – Aloft City Centre Deira – Dubai

APPLY HERE

Job Number 19000L6N
Job Category Housekeeping & Laundry
Location Aloft City Centre Deira| Dubai| Dubai| United Arab Emirates VIEW
ON MAP
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

Captain – Ajman Saray – a Luxury Collection Resort

APPLY HERE

Job Number 19000L88
Job Category Food and Beverage & Culinary
Location Ajman Saray| a Luxury Collection Resort| Ajman| Ajman| United
Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

Communicate service needs to chefs and stewards throughout functions. Total
charges for group functions| and prepare and present checks to group contacts
for payment. Ensure banquet rooms| restaurants| and coffee breaks are ready
for service. Ensure proper centerpieces are displayed on every table.Inspect
the cleanliness and presentation of all china| glass| and silver prior to use.
Check in with guests to ensure satisfaction. Set tables according to type of
event and service standards. Communicate additional meal requirements|
allergies| dietary needs| and special requests to the kitchen. Maintain
cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Listen and respond
appropriately to the concerns of other employees. Speak with others using
clear and professional language. Perform other reasonable job duties as
requested by Supervisors.

_

Supervisor-Food & Beverage – Ajman Saray – a Luxury Collection Resort

APPLY HERE

Job Number 19000L85
Job Category Food and Beverage & Culinary
Location Ajman Saray| a Luxury Collection Resort| Ajman| Ajman| United
Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Coordinator – Digital| Loyalty & Partnership Marketing – Dubai Area Office

APPLY HERE

Job Number 19000JSG
Job Category Administrative
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY
This position will support the Vice President of Digital| Loyalty| Portfolio
Marketing – MEA in meeting all administrative needs and support all
administrative activities to facilitate the efficient operation of the
Digital| Loyalty and Partnership team.

CANDIDATE PROFILE
Education and Experience
• High school diploma
• Minimum 3 years of admin/secretarial experience
• Excellent software skills (MS Outlook| Word| Excel| PowerPoint and other
relevant office automation tools)
• Excellent communication and time management skills
• Prior Marketing coordination experience| preferably with a large|
multinational organization

CORE WORK ACTIVITIES

Managing Work| Projects| and Policies
• Coordinate and implement work and projects as assigned.
• Maintain electronic and hard copy filing system| as well as filing of
emails.
• Prepare| compose| transcribe and modify documents| including correspondence|
emails| reports| drafts and memos.
• Schedule and coordinate meetings & appointments; including booking of
meeting rooms in-house and out of office; prepare meeting agendas.
• Arrange Conference calls/venues and collaterals| prepare presentation
materials| including brochures and brand presentations.
• Handle distribution of signed execution copies of all management and related
agreements.
• Prepare expense reports| submit for signature and ensure timely submission|
as well as monitor total expenses made per category.
• Prepare time sheets| travel updates and ensure timely submission.
• Assist in compiling assigned hotel or project benchmarks and tracking
reports.
• Project tracking and follow up| create reports| and updates.
• Maintain confidentiality of proprietary materials and information; comply
with relevant local and international laws.

Supporting Tasks
• Work with team to put sustainable work processes and systems in place that
support the execution of the strategy.
• Maintain complete and up-to-date information to ensure accurate reporting.
• Represent team professionally in all interactions.
• Answer| screen and transfer inbound phone calls.
• Handle all travel arrangements for the members of the team; including air
bookings| hotel bookings| visa applications| passports and residence visa
renewals.

Additional Responsibilities
• Inform| update| and provide information to supervisors| co-workers| and
subordinates by telephone| in written form| e-mail| or in person in a timely
manner.
• Attend and participate in all relevant meetings.
• Present ideas| expectations and information in a concise| organized manner.
• Use problem solving methodology for decision making and follow up.
• Demonstrate good information gathering and information monitoring skills.
• Maintain positive working relations with internal customers and department
managers.
• Manage time effectively and conduct activities in an organized manner.
• Demonstrate High degree of discretion dealing with confidential information
• Excellent prioritizing & follow-up skills and attention to detail.
• Order and maintain office supplies and sundries| such as business cards|
letterheads| etc.
• Perform other reasonable duties as assigned by manager.

_

Supervisor-Housekeeping – The Ritz-Carlton Abu Dhabi – Grand Canal

APPLY HERE

Job Number 19000JSJ
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Abu Dhabi| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Splash Supervisor – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 190008BP
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Supervisor-Cafe Belge – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000HC4
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Bell Captain – Waldorf Astoria Ras Al Khaimah – Al Jazirah Al Hamra

APPLY HERE

JOB DESCRIPTION
 
A Bell Captain is responsible for supervising Bell persons| transferring and
storing guest luggage and responding to guest requests in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability.
What will I be doing?
As a Bell Captain| you will be responsible for supervising Bell persons|
transferring and storing guest luggage and responding to guest requests in the
hotel|s continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggag

Inspect guest rooms and acquaint guests with these rooms and their feature

Respond to guest inquiries and requests in a timely| friendly and efficient manne

Organize and store luggage| as needed| according to guideline

Supervise| monitor and develop team member performance to include| but not limited to| providing supervision| scheduling| conducting counseling and evaluations and delivering recognition and reward
Recruit| interview and train team members
Ensure team members have current knowledge of hotel products| services| facilities| events| pricing and policies and knowledge of the local area and events
Assist in the maintenance| appearance and functionality of equipment

What are we looking for?

A Bell Captain serving Hilton Brand hotels and vacations is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviors| skills| and values
that follow:

Previous customer service experience in a supervisory role
The ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal| personal presentation and communication skills
Accountable and resilient
Commitment to delivering a high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

A passion for delivering exceptional levels of Guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Reservations Supervisor – Waldorf Astoria Ras Al Khaimah – Al Jazirah Al Hamra

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Supervisor oversees the Reservations Team and how it
performs routine procedures in order to maximise revenue and Guest
satisfaction.
What will I be doing?
As Cluster Reservations Supervisor| you oversees the Reservations Team and how
it performs routine procedures in order to maximise revenue and Guest
satisfaction. The Reservations Supervisor will work with the Reservations Team
to develop future and repeat business opportunities. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Assist in the day-to-day operations of the Reservations Department
Manage telephone| fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rate

Identify new contacts| develop sales leads| and respond to sales opportunities in order to maximise revenu

Produce quotations and written confirmation to all client

Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future busines

Ensure Team Members are developed effectively| maintain a thorough understanding of hotel facilities and processes| and generate a culture of high quality standards for relationship building| customer service| selling techniques| and billing and processing contracts
Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
Monitor the appearance| standards and performance of the Reservations Team with an emphasis on training and teamwork
Assist in the recruiting| managing| training and developing of the Reservation team

What are we looking for?

A Cluster Reservations Supervisor serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the Reservations/Sales function within the hotel/leisure sector
Relevant degree or other qualification in a business discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Concierge Supervisor – Waldorf Astoria The Palm – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Concierge Supervisor serves as a key point of contact for Guests and VIP
Guests throughout their stay at the hotel| providing information about the
hotel and the local vicinity.
What will I be doing?
A Concierge Supervisor will serve as a key point of contact for Guests and VIP
Guests throughout their stay at the hotel| providing information about the
hotel and the local vicinity. A Concierge Supervisor is responsible for
managing the first impressions of our Guests and| therefore| must perform the
following tasks to the highest standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
Provide information| advice and booking services for a wide variety of Guest enquiries| including city tours| theatre tickets| restaurants| doctors| flight bookings| among others
Process and deliver messages for Guest

Deliver and safely storage Guest luggag

Stay current with all hotel services as well as daily VIP requests and special event

Ensure orderliness and safety guidelines around the lobby and front door area

Provide support to Management as required| in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Maintain a clean| healthy| and safety working area
Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

Concierge Supervisors serving Waldorf Astoria Hotels & Resorts are always
working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team
Knowledge of the local area

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Luxury hospitality experience in a similar role

What will it be like to work forWaldorf Astoria Hotels & Resorts?

WaldorfAstoria provides guests the exceptional environment and the
personalisedattention of True Waldorf Service that creates a singular
experience. If youunderstand the value of personalised attention and know how
to treat even themost extraordinarily different experiences with the same rich
level of customerservice| you may just be the person we are looking for!

Cluster Reservations Supervisor – Hilton Ras Al Khaimah Resort – Ras Al-Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Reservations Supervisor oversees the Reservations Team and how it performs
routine procedures in order to maximise revenue and Guest satisfaction.
What will I be doing?
As Reservations Supervisor| you oversees the Reservations Team and how it
performs routine procedures in order to maximise revenue and Guest
satisfaction. The Reservations Supervisor will work with the Reservations Team
to develop future and repeat business opportunities. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Assist in the day-to-day operations of the Reservations Department
Manage telephone| fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
Identify new contacts| develop sales leads| and respond to sales opportunities in order to maximise revenu

Produce quotations and written confirmation to all client

Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future busines

Ensure Team Members are developed effectively| maintain a thorough understanding of hotel facilities and processes| and generate a culture of high quality standards for relationship building| customer service| selling techniques| and billing and processing contract

Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
Monitor the appearance| standards and performance of the Reservations Team with an emphasis on training and teamwork
Assist in the recruiting| managing| training and developing of the Reservation team

What are we looking for?

A Reservations Supervisor serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the Reservations/Sales function within the hotel/leisure sector
Relevant degree or other qualification in a business discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Banquets Supervisor – Waldorf Astoria The Palm – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Banquet Supervisor is responsible for overseeing the set-up of food and
beverage during banquet functions in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Banquet Supervisor| you will be responsible for overseeing the set-up and
clean-up of food and beverage during banquet functions in the hotel|s
continuing effort to deliver outstanding guest service and financial
profitability. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
Assist with the planning| organizing and execution of all banquet functions including| but not limited to| breakfast| coffee breaks| luncheons| dinners| cocktail receptions| galas| etc.
Greet and welcome client representative and guests| responding to requests in a timely| friendly and efficient manne

Participate in and lead department meeting

Process banquet checks accurately and efficiently for paymen

– Ensure guest satisfaction throughout the meal service – Serv

alcoholic/non-alcoholic beverages in accordance with federal| state| local and
company regulations

What are we looking for?

A Banquet Supervisor at Waldorf Astoria Hotels & Resorts is always working on
behalf of our guests and clients and as team with your coworkers. To fulfill
this role successfully you need to have the attitude| behaviour| skills| and
the following values:

Luxury hospitality experience in a similar role

Banquets experience

Positive attitude
Administration and organization skills
Be committed to delivering high standard customer service
Take initiative
Teamwork
Ability to lead people
Good communication

What will it be like to work forWaldorf Astoria Hotels & Resorts?

WaldorfAstoria provides guests the exceptional environment and the
personalisedattention of True Waldorf Service that creates a singular
experience. If youunderstand the value of personalised attention and know how
to treat even themost extraordinarily different experiences with the same rich
level of customerservice| you may just be the person we are looking for!

Groups Conferences and Events Coordinator – Hampton Inn – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Groups| Conferences and Events Coordinator is responsible for receiving
groups and events in the hotel| serving as an intermediary between the
customer and the commercial and operational areas. It is the customer contact
at the time this arrives at the hotel with your event| working with the hotel
to achieve the set goals.
What will I be doing?
As a Groups| conferences and Events Coordinator| you will work following the
events that occur in the Hotel from initial contact with the head of the event
to prepare contracts for groups and events| until the end of the event and
therefore must perform the following tasks with the higher standards:
Receive groups and events and keep up to date the hotel even output
Draw up contracts for groups and event

Insert Rooming List in the system| update payment instructions and enter important information relevant to the grou

Negotiate budgets with customer

Develop events Work Orders in the system with all relevant informatio

Conduct instructional groups with all relevant information to the group (number of able| category| price| form of payment| contact the company| special notes| etc.)
Perform monthly report groups and update closing information groups
Interact permanently with the Account Managers| Sales Coordinators| Reservations| Front Desk| Department Parties| Hilton Meetings and kitchen
Act directly with the guest or client during the stay of groups and events
Participate in special activities such as secretaries of cocktails| welcome tour groups| etc.
Ensure that all client requests are answered efficiently and with agility

What are we looking for?

A Groups| Conferences and Events Coordinator serving Hilton brands is always
working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Graduate or MBA in Management| Hospitality and Marketing
Previous sales groups and events| preferably in Hospitality
Ability to analyze and manage multiple tasks
Ability to solve problems quickly and efficiently
Sense of organization and planning
Good computer skills including Excel| PowerPoint and Word
Proactive approach to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Beverage & Food – Captain – W Dubai – The Palm

APPLY HERE

Job Number 19000JIZ
Job Category Food and Beverage & Culinary
Location W Dubai – The Palm| Dubai| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Complete opening and closing duties as necessary|
including setting up necessary supplies and tools| cleaning all equipment and
areas| locking doors| etc. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests. Complete work orders
for maintenance repairs and submit to appropriate department or contact
directly for urgent repairs. Report any employee| guest| and/or vendor
incidents and accidents to management and Loss Prevention at the time of the
incident and/or accident. Communicate information to manager/supervisor by
documenting pertinent information in appropriate department. Assist management
in hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Shift Leader – FBS – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000HPD
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Complete opening and closing duties as necessary|
including setting up necessary supplies and tools| cleaning all equipment and
areas| locking doors| etc. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests. Complete work orders
for maintenance repairs and submit to appropriate department or contact
directly for urgent repairs. Report any employee| guest| and/or vendor
incidents and accidents to management and Loss Prevention at the time of the
incident and/or accident. Communicate information to manager/supervisor by
documenting pertinent information in appropriate department. Assist management
in hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Loss Prevention Team Leader – Marriott Hotel Al Jaddaf – Dubai

APPLY HERE

Job Number 19000JNA
Job Category Loss Prevention & Security
Location Marriott Hotel Al Jaddaf| Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Conduct key control audit| monitor electronic key boxes| issue/receive master
keys| radios| and beepers; ensure the safekeeping of these items. Patrol all
areas of the property; assist guests with room access. Monitor Closed Circuit
Televisions and alarm systems. Respond to accidents| contact EMS or administer
first aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of accidents| attacks|
or other incidents. Defuse guest/employee disturbances. Call for outside
assistance if necessary. Complete incident reports to document all
Security/Loss Prevention related incidents. Resolve safety hazard situations.
Escort unwelcome persons from the property. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses. Complete a
Loss Prevention shift summary/daily activity report. Maintain confidentiality
of all reports/documents; release information only to authorized individuals.
Provide proper paperwork to employees requiring outside medical treatment.
Type| proofread| and copy security reports. Assist management in training| and
motivating; serve as a role model. Assign and ensure work tasks are completed
on time.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Visually inspect tools| equipment| or machines
(e. g.| to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

_

F&B-Restaurant Supervisor (RC Rak| Al Hamra Beach) – The Ritz-Carlton Ras Al Khaimah – Al Hamra Beach

APPLY HERE

Job Number 19000JN6
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Ras Al Khaimah| Al Hamra Beach| Ras al Khaimah|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Housekeeping Team Leader – The Westin Abu Dhabi Golf Resort & Spa

APPLY HERE

Job Number 19000JN5
Job Category Housekeeping & Laundry
Location The Westin Abu Dhabi Golf Resort & Spa| Abu Dhabi| United Arab
Emirates
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Use checklists to ensure that cleanliness and condition of each assigned area
meets designated standards. Identify and report preventative or other
maintenance issues in public areas or guest rooms. Request preventative
maintenance or non-urgent repairs using appropriate method. Contact other
departments directly for urgent repairs. Clean| maintain| and store cleaning
equipment. Document and report outstanding issues. Complete required
Housekeeping paperwork. Respond promptly to requests from guests| Front Desk|
or At Your Service requests. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees; serve as a role model.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Visually inspect tools| equipment| or
machines (e. g.| to identify defects). Enter and locate work-related
information using computers and/or point of sale systems. Grasp| turn| and
manipulate objects of varying size and weight| requiring fine motor skills and
hand-eye coordination. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Move through narrow| confined| or elevated
spaces. Move over sloping| uneven| or slippery surfaces and steps. Move up and
down stairs and/or service ramps. Continual use of manual dexterity and gross
motor skills with frequent use of bi-manual dexterity and fine motor skills.
Move| lift| carry| and place objects weighing less than or equal to 55 pounds
without assistance and in excess of 55 pounds with assistance. Ability to push
and pull a loaded housekeeping cart and other work-related machinery over
sloping and uneven surfaces. Visually verify and interpret written documents.
Stand| sit| kneel| or walk for an extended period or high frequency across an
entire work shift. Listen and respond appropriately to the concerns of other
employees. Speak with others using clear and professional language. Perform
other reasonable job duties as requested by Supervisors.

_

Recreation Supervisor – Aloft Abu Dhabi

APPLY HERE

Job Number 19000JNH
Job Category Golf| Fitness| and Entertainment
Location Aloft Abu Dhabi| Abu Dhabi| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Aloft Abu Dhabi – the first hotel to open in our EAME Division (Europe| Africa
and the Middle East)| introduces style at a steal to a modern Middle Eastern
metropolis.

Boasting 408 spacious loft-like rooms| cutting-edge technology and a vibrant|
energizing social atmosphere| Aloft Abu Dhabi is ideally positioned in the
ultra-modern Abu Dhabi National Exhibition Centre (ADNEC)| a micro-city of
restaurants| a marina and only 20 minutes away from a bustling downtown
featuring cosmopolitan culture| lush public parks and a scenic promenade.

Create recreational activity agendas and advertisements using publishing
software. Conduct inventory of supplies| materials| and equipment and inform
manager of low supply items. Encourage| recruit| register| and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Provide information to guests about available recreation
facilities and activities. Promote the rules and regulations of the recreation
facility intended for the safety and welfare of guests and members. Observe
activity in the recreational facility and respond appropriately in accordance
with local operating procedure in the event of an emergency. Be aware of
possible situations where guests are not able to safely participate in an
activity and inform supervisor/manager. Provide assistance to injured guests
until the arrival of emergency medical services. Clean and maintain
recreational equipment and supplies. Assist management in training|
motivating| and coaching employees; serve as a role model. Report accidents|
injuries| and unsafe work conditions to manager; complete safety training and
certifications.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 25 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 50
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Visually inspect tools| equipment| or machines (e. g.| to
identify defects). Enter and locate work-related information using computers
and/or point of sale systems. Grasp| turn| and manipulate objects of varying
size and weight| requiring fine motor skills and hand-eye coordination. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Move through narrow| confined| or elevated spaces. Move over
sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Perform other reasonable job duties as
requested by Supervisors.

_

Team Leader – Il Cafe – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000IUY
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_