Guest Service Supervisor F&B – Hampton by Hilton Barsha – Dubai

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JOB DESCRIPTION
 
A Guest Service Supervisor F&B is responsible for supervising operations of
Food and Beverage outlets to deliver an excellent Guest experience while
working with the team to ensure departmental targets are met.
What will I be doing?
As a Guest Service Supervisor F&B| you are responsible for supervising
operations of Food and Beverage outlets to deliver an excellent Guest
experience. A Guest Service Supervisor F&B will also be required to
communicate and delegate tasks to the team to ensure departmental targets are
achieved. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Supervise Food and Beverage Outlet operations
Communicate and delegate tasks to the tea

Ensure compliance of brand standard

Manage guest queries in a timely and efficient manne

Represent needs of the tea

Assist Guest Services Manager with achieving financial targets
Assist Guest Services Manager with training and development of team members
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security| fire regulations and all health and safety legislation
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Guest Service Supervisor F&B serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Previous Food and Beverage experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in hotel industry
Previous experience in supervising and/or delegation
Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Guest Service Supervisor Front Office – Hampton by Hilton Barsha – Dubai

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JOB DESCRIPTION
 
A Guest Service Supervisor Front Office supervises the Front Office Team to
ensure that our Guests receive an exceptional experience from check-in through
check-out.
What will I be doing?
As a Guest Service Supervisor Front Office| you are part of the Front Office
Team which is the main connection between Guests| the Hotel and the various
hotel departments. You are responsible for performing the following tasks to
the highest standards:
Assign and instruct Guest Service Agents in details of work
Manage front desk operations by completing a checklist of important daily tasks| determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guest Service Agents & Reservation Agents and other departments with any questions or requests
Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
Prepare and conduct daily pre-shift meetings| communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standard

Perform other duties assigned by the Guest Services Manager

Respond promptly to guest requests for a supervisor of manage

Ensure that a detailed hand over is carried out between shifts including the volume of business| special guests| tasks to be clarified/completed and any special events that are taking place
Ensure a high level of product knowledge of the hotel and the local area| and know what is happening in the hotel
Ensure our customers receive a fast| efficient and friendly check in and check out
Ensure all customers| queries or requests are handled in a polite| efficient manner and a high level of customer service is consistently maintained
Preparation and co-ordination of group arrivals/departures. – Ensure a good performance oriented working environment within the department and motivate the staff
Participate regularly in training courses and put the skills learned there into practice
Receives payment by cash| credit cards| cheques| etc. and is able to post these in the computer correctly
Have detailed knowledge of the fire| safety and evacuation procedures of the hotel
Have knowledge of all the equipment and installations and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Ability to effectively deal with internal and external customers| some of whom will require high levels of patience| tact and diplomacy to defuse anger| collect accurate information to resolve conflicts
Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter/ess – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Waiter/ess is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waitress – Hilton Dubai Creek

APPLY HERE

JOB DESCRIPTION
 
A Waitress is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waitress| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waitress serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter/ess – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Waiter/ess is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter/ess – Hilton Dubai Jumeirah

APPLY HERE

JOB DESCRIPTION
 
A Waiter/ess is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bartender – Hilton Dubai Jumeirah

APPLY HERE

JOB DESCRIPTION
 
A Bartender engages our guests during their visit| receives/serves orders and
ensures brand service standards are met to the highest quality.
What will I be doing?
A Bartender will be responsible for engaging our guests during their visit|
receiving/serving orders and ensuring brand service standards are met to the
highest quality. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails| mixers| beer| wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content| any menu changes| and promotional activities
Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts| especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bartender – Saadiyat Rotana Resort & Villas – Abu Dhabi

APPLY HERE


JOB REF: 3903192
JOB DESCRIPTION[
We are currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Bartender you are responsible to provide the highest level of hospitality
when preparing and providing beverages and your role will include key
responsibilities such as:
.Perform all necessary tasks to service beverages according to the standard of
performance manual of the hotel
.Achieve total guest satisfaction and organizational profitability through
effective utilization of all resource

.Delight the guest by offering trend setting and innovative products an

services and contribute to sales activities and assist in maximizing revenu

.Set up the bar and prepare all mise-en-place for servic

.Clean the bar and all equipment to the required standards and maintain this
cleanliness throughout service
.Extend prompt services to all guests and treat guests and colleagues in a
polite and courteous manner.

We are currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Bartender you are responsible to provide the highest level of hospitality
when preparing and providing beverages and your role will include key
responsibilities such as:

.Perform all necessary tasks to service beverages according to the standard of
performance manual of the hotel
.Achieve total guest satisfaction and organizational profitability through
effective utilization of all resources
.Delight the guest by offering trend setting and innovative products and
services and contribute to sales activities and assist in maximizing revenue
.Set up the bar and prepare all mise-en-place for service
.Clean the bar and all equipment to the required standards and maintain this
cleanliness throughout service
.Extend prompt services to all guests and treat guests and colleagues in a
polite and courteous manner.

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage and a minimum of one year experience in Bar
Operations. Excellent command of English and additional skills- like guest
service and interpersonal are essentials. Flamboyant and bar tending skills
coupled with thorough knowledge about all types of wines- liquor and cocktails
are a definite plus and at least slightly expected.

Bartender – Towers Rotana – Dubai

APPLY HERE


JOB REF: 3899081
JOB DESCRIPTION[
We are currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Bartender you are responsible to provide the highest level of hospitality
when preparing and providing beverages and your role will include key
responsibilities such as:
.Perform all necessary tasks to service beverages according to the standard of
performance manual of the hotel
.Achieve total guest satisfaction and organizational profitability through
effective utilization of all resources

.Delight the guest by offering trend setting and innovative products an

services and contribute to sales activities and assist in maximizing revenue

.Set up the bar and prepare all mise-en-place for service

.Clean the bar and all equipment to the required standards and maintain this
cleanliness throughout service

.Extend prompt services to all guests and treat guests and colleagues in a
polite and courteous manner.

We are currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Bartender you are responsible to provide the highest level of hospitality
when preparing and providing beverages and your role will include key
responsibilities such as:

.Perform all necessary tasks to service beverages according to the standard of
performance manual of the hotel

.Achieve total guest satisfaction and organizational profitability through
effective utilization of all resources

.Delight the guest by offering trend setting and innovative products and
services and contribute to sales activities and assist in maximizing revenue

.Set up the bar and prepare all mise-en-place for service

.Clean the bar and all equipment to the required standards and maintain this
cleanliness throughout service

.Extend prompt services to all guests and treat guests and colleagues in a
polite and courteous manner.

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage and a minimum of one year experience in Bar
Operations. Excellent command of English and additional skills- like guest
service and interpersonal are essentials. Flamboyant and bar tending skills
coupled with thorough knowledge about all types of wines- liquor and cocktails
are a definite plus and at least slightly expected.

Waiter / Waitress – Towers Rotana – Dubai

APPLY HERE


JOB REF: 3901081
JOB DESCRIPTION[
We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigne

outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage with previous experiences as a Waiter / Waitress
in a high volume restaurant. A good command of English and additional skills-
like guest service and interpersonal are essentials.

Duty Manager Night – SZR – Four Points by Sheraton Sheikh Zayed Road – Dubai

APPLY HERE

Job Number 19000WCP
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Sheikh Zayed Road| Dubai| Sheikh Zayed
Road| Dubai| United Arab Emirates| United Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
JOB SUMMARY

Position directs and works with managers and employees to carry out procedures
ensuring an efficient check in and check out process. Ensures guest and
employee satisfaction and maximizes the financial performance of the
department.

CANDIDATE PROFILE

Education and Experience

• High school diploma| GED or equivalent degree; 1 year experience in the
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize| organize| and accomplish
your work.

• Handles complaints| settling disputes| and resolving grievances and
conflicts| or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust| respect| and cooperation among team
members.

• Serving as a role model to demonstrate appropriate behaviors.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Observes service behaviors of employees and provides feedback to
individuals.

• Interacts with customers to obtain feedback on quality of product| service
levels and overall satisfaction.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program| communicating and
ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to
reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control
property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all
policies| standards and procedures.

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback| utilizes an “open door” policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Brings issues concerning employee satisfaction to the attention of the
department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members
with the appropriate skills.

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the Front Desk goals to produce desired
results.

_

Guest Service Agent – Front Desk – JW Marriott Hotel Dubai – Hamarain Centre

APPLY HERE

Job Number 19000WQY
Job Category Rooms and Guest Services Operations
Location JW Marriott Hotel Dubai| Hamarain Centre| Dubai| United Arab
Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Concierge- Guest Service Agent – JW Marriott Hotel Dubai – Hamarain Centre

APPLY HERE

Job Number 19000WR2
Job Category Rooms and Guest Services Operations
Location JW Marriott Hotel Dubai| Hamarain Centre| Dubai| United Arab
Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Server- Le Meridien Dubai – Le Meridien Dubai Hotel & Conference Centre – Airport Road

APPLY HERE

Job Number 190011QA
Job Category Food and Beverage & Culinary
Location Le Meridien Dubai Hotel & Conference Centre| Airport Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Bartender – JW Marriott Hotel Dubai – Hamarain Centre

APPLY HERE

Job Number 190003OP
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Dubai| Hamarain Centre| Dubai| United Arab
Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

See where your journey can take you. At Marriott International| we believe in
seizing opportunities and making your own adventure. A world of opportunity
pulls up to your bar with every guest you meet – and you never know who might
show up next. That big world also extends to our global| diverse family of
associates. Like most families| we’re a group of unique individuals who bring
different strengths| styles| personalities and interests to the table. And
this makes every single day a new discovery. So| we ask| where will your
journey take you?

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage
trends. When you are behind the bar| you create an energy that is both
welcoming and exciting. You take pride in offering our guests a diverse and
seasonally-inspired beverage menu| a warm conversation| and helpful
suggestions. When you shine| our guests will look forward to relaxing with you
after a long day.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

What you’ll do

Welcome guests
Attend to tables
Open and serve wine/champagne
Prepare garnishes
Stock ice| glassware and paper supplies
Set up and maintain cleanliness of bar area
Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills
Positive outlook and outgoing personality
Previous bartending experience is a big plus.

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a beverage enthusiast. And with us| you|ll get to both refine and
showcase your craft of creating cocktails. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Waiter/Waitress – Courtyard Dubai – Green Community

APPLY HERE

Job Number 190012S1
Job Category Food and Beverage & Culinary
Location Courtyard Dubai| Green Community| Green Community| Dubai| United
Arab Emirates| United Arab Emirates
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Mini Bar Attendant – The Abu Dhabi EDITION – The Abu Dhabi EDITION – Land Plot no. C7-C102

APPLY HERE

Job Number 190012RR
Job Category Food and Beverage & Culinary
Location The Abu Dhabi EDITION| Land Plot no. C7-C102| Sector 35 West|
Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand Edition Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience| we need you.

EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Provide direction to the team of Mini Bar/Refreshment Center Attendants.
Assist with opening and closing duties including setting up necessary supplies
and tools| cleaning all equipment and areas| locking doors| etc. and
facilitate positive guest experience with the in-room refreshment center.
Inventory refreshment center| in-room accessories and promotional materials
and replace if required. Maintain the cleanliness and appearance of each
refreshment center. Record sales using the computer system and restock bars as
instructed. Maintain an awareness of products availability| product expiration
dates| and inventory levels to prevent stock-out situations. Use computer and
software programs to assign guest rooms to all attendants and follow up to
confirm that all attendants’ notes are relayed to management. Prepare a
listing of rooms to inventory each day| prepare a restocking cart| and push
the cart to the floors where rooms are ready to inventory. Place orders for
products with suppliers in the event of an emergency. Respond to requests from
guests and assign to the proper attendant. Communicate any issues regarding
the refreshment center operation with hotel management.

Serve as a departmental role model or mentor by working alongside employees to
perform technical or functional job duties. Assist management in establishing
and communicating goals| performance expectations| timetables and deadlines
for shift or departmental operations to hourly employees and ensure that they
are understood. Ensure staff is working together as a team to ensure optimum
service to guests. Follow all company and safety and security policies and
procedures; report accidents| injuries| and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests’ service needs|
and thank guests with genuine appreciation. Ensure adherence to quality
expectations and standards. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Speak with others
using clear and professional language. Read and visually verify information in
a variety of formats (e.g.| small print). Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 25 pounds without assistance.
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Move through narrow| confined| or
elevated spaces as well as up and down stairs and/or service ramps. Reach
overhead and below the knees| including bending| twisting| pulling| and
stooping. Perform other reasonable job duties as requested by Supervisors.

]

Waiter – Khayal – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 190011WW
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Khalifa City-Al Forsan Intl
Sports Resort| Abu Dhabi| United Arab Emirates| United Arab Emirates VIEW ON
MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Guest Service Agent – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

APPLY HERE

Job Number 1900128Y
Job Category Rooms and Guest Services Operations
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests|
personal checks and traveler|s checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand| sit| or walk
for an extended period of time. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Bars Supervisor – The Westin Abu Dhabi Golf Resort & Spa – Abu Dhabi Golf Club

APPLY HERE

Job Number 190013FR
Job Category Food and Beverage & Culinary
Location The Westin Abu Dhabi Golf Resort & Spa| Abu Dhabi Golf Club|
Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Guest Relations Coordinator – Al Maha – a Luxury Collection Desert Resort & Spa

APPLY HERE

Job Number 190001BY
Job Category Rooms and Guest Services Operations
Location Al Maha| a Luxury Collection Desert Resort & Spa| Dubai| Dubai
Desert Conservation Reserve| Dubai| United Arab Emirates| United Arab Emirates

Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

MAIN REQUIREMENT

A candidate who can speak| read and write in Chinese. Must have a
background in Front Office and F &B specifically in a Hotel Industry.

JOB PURPOSE

To provide personalized services and the direct coordinating of all aspects of
the guest’s stay at the resort| through the co-ordination of other operations
units. To act as the primary link between the guests and the operations| being
responsible for ensuring delivery of the Resorts’ services to visitors and
guests. To maintain accurate procedures for guest ‘reception’ and check-in
formalities| and arrange daily activities in line with the resort’s services
and functionality.

JOB ACCOUNTABILITIES

– Welcome and acknowledge each and every guest with a smile| eye contact| and
a friendly verbal greeting| using the guest|s name when possible.

– To carry out the procedure for guest check-in| reception and check-out
procedures| ensuring accuracy of Guest Reservations| accuracy of the guest|s
room rate| and accuracy of final billing in Opera. Ensure rates match market
codes and that any exceptions are documented and include an explanation.
Secure valid form of payment.

– Process all guest check-ins by confirming reservations in computer system
(e.g. OPERA)| verifying guest identity| requesting form of payment| assigning
room| and issuing room key in accordance with property policies and
procedures.

– To ensure that guests at all times receive the services| access to
facilities and individual requirements Requested by them| while maintaining
the policies| procedures and systems of the Resort. This is to be Done by
maintaining the personal contact with the guest and providing continuity to
the guests. Interaction with the other departments of the resort.

– To arrange and co-ordinate the activities| tours/transfers and special
requests of guests and visitors to The resort| ensuring that they have the
maximum comfort and convenience for the duration of their Visit.

– Ask for and enter loyalty programme information (e.g.| Marriott/ SPG)
during check-in process. Recognize and thank guests for their loyalty if there
are already members. Reconfirm benefits.
-To arrange and co-ordinate the activities| tours/transfers and special requests of guests and visitors to the resort| ensuring that they have the maximum comfort and convenience for the duration of their visit.

– To pass on all the relevant information (including complaints) to the other
departments in the Operation. To ensure that guests receives services in well-
coordinated and timely manner| this Includes additional information which may
be relevant to developing and upgrading service| guest History records|
Management and Sales and Marketing.

– To represent the image of the Resort’s services| its ideals| and its
policies by maintaining a groomed and professional appearance in dealing with
all visitors: and at all times promote a friendly| informal| and polite
relationship between guest and the resort staff.

– To assist and personally ensure that the accommodation| services and
facilities used by guest are at the required resort standards.

– To actively inquire and recommend the services| activities and facilities
of the resort to guests and visitors| ensuring that they are kept informed of
all the full range of options available to them.

– Answer telephones using appropriate etiquette including answering the phone
within 3 rings| answering with a smile in one|s voice| using the callers|
name| transferring calls to appropriate person/department| requesting
permission before placing the caller on hold| taking and relaying messages|
and allowing the caller to end the call.

– Process all check-outs including express check-outs| resolving any late and
disputed charges| settling account| retrieving room key| and requesting
comments on guest|s stay.

– Coordinate with Housekeeping to track readiness of rooms for check-in and
to report guest concerns.

– Review requests for late check-outs and approve according to occupancy –
File guest paperwork or documentation.

– Operate telephone switchboard station in order to answer telephone calls.

– Take room service orders over the phone| answering any questions regarding
the menu| inputting order into appropriate system| up-selling| following
method of payment policies| reading back the order to confirm its accuracy and
providing expected delivery time.

– Place and log call back for room service order within appropriate time
frame to ensure guest satisfaction. Notify guests and management of delays in
service delivery.

– Complete end-of-day activities including posting charges to accounts|
running night audit backup| and roll the date.

MINIMUM KNOWLEDGE/EXPERIENCE/TRAINING/QUALIFICATIONS

Qualifications: High school diploma or higher

Specialized Knowledge: Hotel Property Management System (Opera) and MS Office

Experience: At least 2 years working experience in a position relevant to the
Front Office procedures from 5 hotels and resorts. Experience in working in
remote locations is a strong asset.

Individual Experience: The candidates should have one or more of the following
abilities/experiences/traits.

1. Female candidate

2. Fluency in _English and Chinese_ (read| write and communicate)

3. Energetic and takes initiative. Is pro-active and persistent in pursuing
and completing tasks. Strives to exceed expectations and goals.

_

Head Bartender – Waldorf Astoria The Palm – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Head Bartender withWaldorf Astoria Hotels and Resorts manages the bar
service to offer a highquality| efficient beverage service that adds to a
superior guest experienceand is in accordance with licensing regulations
associated with alcoholicbeverages.
What will it be like to work for this Hilton Worldwide Brand?
In exceptional destinations around the globe| Waldorf Astoria Hotels &Resorts
reflect the culture and history of their extraordinary locations| aswell as
fresh| modern expressions of Waldorf Astoria|s rich legacy. WaldorfAstoria
provides guests the exceptional environment and the personalizedattention of
true Waldorf service that creates a singular experience.
If you understand the value of personalized attention and know how totreat
even the most extraordinarily different experiences with the same richlevel o

guest service| you may be just the person we are looking for towork as a tea

member with Waldorf Astoria Hotels & Resorts. Because it|swith Waldorf Astori

Hotels & Resorts where we promise our guests a singlerich experience at ever

extraordinary place they visit.

What will I be doing?

As a Head Bartender| you will managethe bar service to offer a high quality|
efficient beverage service that addsto a superior guest experience and is in
accordance with licensing regulationsassociated with alcoholic beverages.
Specifically| you will be responsible forperforming the following tasks to the
highest standards:

Maintain an effective bar service with an emphasis on high quality| efficient service.
Check that guest service standards are set| implemented and monitored| and continuously evaluated
Set-up of the outlet in accordance with the pre-determined standards of the operation
Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
Demonstrate a perfect knowledge of all beverages served in the bar| how beverages are prepared (to recipe) and presented| and how bar personnel are trained to possess this knowledge and the application of it
Ensure compliance with and the proper training of team members so that all company Health & Safety| fire regulations and procedures are understand and applied
Ensure all team members are impeccably presented and adhere to the correct uniform standards
Evaluate the performance of the team ensuring the highest standards of service are given at all times
Ensure all team members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner.
Ensure all staff members have a Personal Development Plan that details and actively encourages use of Success Factors and the hotel training calendar
Maximise revenue and increase average spend per person through upselling| high customer service standards| effective training and motivational techniques
Work with F&B Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
Meet or exceed the monthly beverage profit margin target

What are we looking for?

A Head Bartender servingWaldorf Astoria Hotels & Resorts is always working on
behalf of our guestsand working with other team members. To successfully fill
this role| you shouldmaintain the attitude| behaviours| skills| and values
that follow:

Guest service experience in a managerial role
Strong beverage knowledge
Creativity

A warm personality| attentive and smartly presentable
An ability to listen and respond to guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexiblility to respond to a range of different work situations

It would be advantageous in thisposition for you to demonstrate the following
capabilities and distinctions:

Luxury hospitality experience in a similar role
Passion for delivering exceptional levels of guest service
IT proficiency is an advantage

What will it be like to work forWaldorf Astoria Hotels & Resorts?

WaldorfAstoria provides guests the exceptional environment and the
personalisedattention of True Waldorf Service that creates a singular
experience. If youunderstand the value of personalised attention and know how
to treat even themost extraordinarily different experiences with the same rich
level of customerservice| you may just be the person we are looking for!

Hostess – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Hostess for the Waldorf Astoria Dubai International Financial Centreis
responsible for make the guest feel at home by extending a warm welcome|
assisting the guests to sit and later give them a warm send off. To assist in
all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess for the Waldorf Astoria Dubai International Financial Centre| you
are responsible for serving guests in a friendly| timely| and efficient manner
to deliver an excellent Guest and Member experience. A Hostess will also be
required to have extensive knowledge of menu offerings. Specifically| you will
be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Ensure knowledge of menu and all product

Follow correct reporting procedures if faced with issue

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygien

Assists callers courteously and promptly| taking messages as necessary which are legible and accurate passing them on to the appropriate person without dela

Has a good knowledge of the restaurant|s sitting arrangements
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Hostess for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Positive attitude
Good communication skills (oral and Written)
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Barista – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Barista is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Barista| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Barista will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve hot or cold beverages such as coffee| espresso drinks| blended coffees or teas.
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Barista serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bartender – Waldorf Astoria Ras Al Khaimah – Al Jazirah Al Hamra

APPLY HERE

JOB DESCRIPTION
 
A Bartender engages our guests during their visit| receives/serves orders and
ensures brand service standards are met to the highest quality.
What will I be doing?
A Bartender will be responsible for engaging our guests during their visit|
receiving/serving orders and ensuring brand service standards are met to the
highest quality. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails| mixers| beer| wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content| any menu changes| and promotional activities
Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts| especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bartender – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Bartender engages our guests during their visit| receives/serves orders and
ensures brand service standards are met to the highest quality.
What will I be doing?
A Bartender will be responsible for engaging our guests during their visit|
receiving/serving orders and ensuring brand service standards are met to the
highest quality. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails| mixers| beer| wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content| any menu changes| and promotional activities
Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous experience within a cocktail bar environment/hotel background
The ability to create classic cocktails and with extensive knowledge of wine selection
Flexibility in hours as you will be working rostered shifts| especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Front Desk Agent – Al Ain Rotana – Al Ain

APPLY HERE


JOB REF: 3899245
JOB DESCRIPTION[
We are currently looking for young- dynamic- self motivated Front Office
professionals who want to move their careers forward.
As a Front Desk Agent you are responsible to provide professional and customer
focused service to our guests- ensuring their stay will become a memorable
experience and your role will include key responsibilities such as:
.Provide prompt- courteous and efficient service to all guest- so as to
achieve a high level of customer satisfaction through personalized service
from arrival till departure
.Ensure guests are personally greeted by name- if known and escorted to thei

room to make them feel expected and welcomed

.Conduct in room & hotel familiarization and assist guest in hotel activit

enquiries / requests

.Maintain an up to date knowledge of hotel information and local services-
including operating hours- promotions- events- attractions and any allied
information to respond to guest queries

.Maintain an awareness of rate levels to be sold on a daily basis and the
occupancy levels

.Accurately administer Front Desk cashiering standards and comply with all
laid down systems- policies and procedures

.Process accounts from check-in to check-out- ensuring accurate postings of
all incidental charges using computerized Front Office systems

.Maintain the privacy of all guests by ensuring that no details of the guests
are disclosed

.Demonstrate a complete understanding of the hotel`s policies- procedures and
service standards and have full knowledge of the hotel facilities and
happenings.

We are currently looking for young- dynamic- self motivated Front Office
professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer
focused service to our guests- ensuring their stay will become a memorable
experience and your role will include key responsibilities such as:

.Provide prompt- courteous and efficient service to all guest- so as to
achieve a high level of customer satisfaction through personalized service
from arrival till departure

.Ensure guests are personally greeted by name- if known and escorted to their
room to make them feel expected and welcomed

.Conduct in room & hotel familiarization and assist guest in hotel activity
enquiries / requests

.Maintain an up to date knowledge of hotel information and local services-
including operating hours- promotions- events- attractions and any allied
information to respond to guest queries

.Maintain an awareness of rate levels to be sold on a daily basis and the
occupancy levels

.Accurately administer Front Desk cashiering standards and comply with all
laid down systems- policies and procedures

.Process accounts from check-in to check-out- ensuring accurate postings of
all incidental charges using computerized Front Office systems

.Maintain the privacy of all guests by ensuring that no details of the guests
are disclosed

.Demonstrate a complete understanding of the hotel`s policies- procedures and
service standards and have full knowledge of the hotel facilities and
happenings.

Education- Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in
the Front Office Department within a hotel. Excellent written and verbal
English communication skills and knowledge in an additional language- along
with strong interpersonal and problem solving abilities are essentials.
Computer literate and previous experiences with Opera are an advantage.

Waiter / Waitress – Trader Vic’s – Al Ain Rotana – Al Ain

APPLY HERE


JOB REF: 3869655
JOB DESCRIPTION[
We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigne

outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage with previous experiences as a Waiter / Waitress
in a high volume restaurant. A good command of English and additional skills-
like guest service and interpersonal are essentials.

Waiter / Waitress – Saadiyat Rotana Resort & Villas – Abu Dhabi

APPLY HERE


JOB REF: 3901611
JOB DESCRIPTION[
We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigne

outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage with previous experiences as a Waiter / Waitress
in a high volume restaurant. A good command of English and additional skills-
like guest service and interpersonal are essentials.

Waiter / Waitress – Pearl Rotana – Abu Dhabi

APPLY HERE


JOB REF: 3898768
JOB DESCRIPTION[
We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigne

outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage with previous experiences as a Waiter / Waitress
in a high volume restaurant. A good command of English and additional skills-
like guest service and interpersonal are essentials.

Lobby Ambassador – Hili Rayhaan by Rotana – Al Ain

APPLY HERE


JOB REF: 3901197
JOB DESCRIPTION[
We are currently looking for young- dynamic- self motivated Front Office
professionals who want to move their careers forward.
As a Lobby Ambassador you are responsible to receive and give a warm welcome
to our guests- providing an efficient and courteous approach at all times and
your role will include key responsibilities such as:
. Offer consistently professional- friendly- warm and engaging service
. Be available for Guests at all times as a point of contact
. Actively represent all standards of the Arabian Cultural Connection program-
and interact with guests using the coffee and dates station

. Plays vital part in the Rotana Service Distinction program- by welcomin

guests upon arrival to the hotel main door- escorting guests to check-i

point- attending to guests on queue- greeting guests on their way to breakfast
and inquire about their satisfaction- and bidding farewell to departing guests
at the hotel main door

. Use the Tablet Registration tool to register guests on queue while waiting
for their turn to check-in at the Front Desk

. Extend personal service and attention to all Guests- with particular
emphasis to Club Rotana- VIP Guests- and Rotana Rewards Guests

. Proactively meet arriving guests at the main entrance and once they exit
their transportation

. Seeks out revenue opportunities such as taking restaurant reservations-
sales leads etc.

. Maintains and promotes up to date knowledge of the hotel and local services
and supply information and respond to Guest queries

. Deal promptly- efficiently and pleasantly with any queries

. Be aware of all special offers- promotions- and packages at the hotel to
promote to guests

We are currently looking for young- dynamic- self motivated Front Office
professionals who want to move their careers forward.

As a Lobby Ambassador you are responsible to receive and give a warm welcome
to our guests- providing an efficient and courteous approach at all times and
your role will include key responsibilities such as:

. Offer consistently professional- friendly- warm and engaging service

. Be available for Guests at all times as a point of contact

. Actively represent all standards of the Arabian Cultural Connection program-
and interact with guests using the coffee and dates station

. Plays vital part in the Rotana Service Distinction program- by welcoming
guests upon arrival to the hotel main door- escorting guests to check-in
point- attending to guests on queue- greeting guests on their way to breakfast
and inquire about their satisfaction- and bidding farewell to departing guests
at the hotel main door

. Use the Tablet Registration tool to register guests on queue while waiting
for their turn to check-in at the Front Desk

. Extend personal service and attention to all Guests- with particular
emphasis to Club Rotana- VIP Guests- and Rotana Rewards Guests

. Proactively meet arriving guests at the main entrance and once they exit
their transportation

. Seeks out revenue opportunities such as taking restaurant reservations-
sales leads etc.

. Maintains and promotes up to date knowledge of the hotel and local services
and supply information and respond to Guest queries

. Deal promptly- efficiently and pleasantly with any queries

. Be aware of all special offers- promotions- and packages at the hotel to
promote to guests

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with previous
experiences in the Front Office Department within a hotel. You must deal in a
polite and sophisticated manner and have an excellent command of the English
language- both spoken and written. Multiple language ability is considered as
additional advantage.

Team Leader – Guest Services – Hili Rayhaan by Rotana – Al Ain

APPLY HERE


JOB REF: 3901199
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Front Office
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
As a Team Leader – Guest Services you are responsible to provide professional
and customer focused service to our guests- ensuring their stay will become a
memorable experience whereby your role will include key responsibilities such
as:
.Extend personal service and attention to all guests- with particular emphasis
on Club Rotana and VIP Guest

.Prepare and coordinate the distribution of guest amenities- welcome letter

and fruit setups for VIPs and long-stay guest

.Maintain an up to date knowledge of the hotel and local services- suppl

information and respond to guest queries and promote inter-hotel sales and in-
house facilities
.Maintain and update guest history profiles through the Opera guest profile
system
.Review and prepare next day`s arrival reports for VIPs and those accorded
special status- ensuring that these are highlighted to the management and
necessary related functions are activated
.Block rooms ensuring allocation- according to guest expectations- utilizing
guest history and communicates with all related departments to create
awareness of any special requirements
.Give courtesy calls and complete the daily call log as per established
guidelines.

We are currently seeking for passionate and dynamic guest focused Front Office
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Team Leader – Guest Services you are responsible to provide professional
and customer focused service to our guests- ensuring their stay will become a
memorable experience whereby your role will include key responsibilities such
as:

.Extend personal service and attention to all guests- with particular emphasis
on Club Rotana and VIP Guests
.Prepare and coordinate the distribution of guest amenities- welcome letters
and fruit setups for VIPs and long-stay guests
.Maintain an up to date knowledge of the hotel and local services- supply
information and respond to guest queries and promote inter-hotel sales and in-
house facilities
.Maintain and update guest history profiles through the Opera guest profile
system
.Review and prepare next day`s arrival reports for VIPs and those accorded
special status- ensuring that these are highlighted to the management and
necessary related functions are activated
.Block rooms ensuring allocation- according to guest expectations- utilizing
guest history and communicates with all related departments to create
awareness of any special requirements
.Give courtesy calls and complete the daily call log as per established
guidelines.

Education- Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous
experiences in the Front Office Department within a hotel. You must also have
fluency in both written and spoken English and an immaculate personal
presentation along with the ability to solve problems effectively. Computer
literate and knowledge of Opera will be highly regarded.

Waiter / Waitress – BurJuman Arjaan by Rotana – Dubai

APPLY HERE


JOB REF: 3901277
JOB DESCRIPTION[
We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigne

outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

We`re currently looking for young- dynamic- self motivated Food & Beverage
professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to
our guests- ensuring their restaurant visit will become a memorable dining
experience whereby your role will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Greet and seat customers and serve them in a professional- discreet and
personalized way

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Consistently monitor quality of food & beverage being served

. Practice good customer relations and attend to customer complaints / queries
satisfactorily

. Responsible for maintaining hygiene and cleanliness standards in the outlet
and upkeep of all service equipment

. Responsible for all service preparations before- during and after the
service (mis-en-place & mis-en-scene)

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques to exceed guest expectations and increase
revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational
training in food & beverage with previous experiences as a Waiter / Waitress
in a high volume restaurant. A good command of English and additional skills-
like guest service and interpersonal are essentials.

JW Events Concierge – JW Marriott Marquis Hotel Dubai

APPLY HERE

Job Number 1900104T
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed
luxury. Home to the world’s tallest building| the largest shopping mall| the
iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai| it is a
place for those who seek the best the world has to offer.
The Marquis brand is a quality standard for the finest properties in the
Marriott portfolio| synonymous with intuitive service and refined taste. The
JW Marriott Marquis Dubai has instantly gained status as one of the region’s
most compelling destinations| offering service and facilities that have been
carefully crafted around the expectations of the world’s most discerning
travelers.

Comprising two iconic towers| the JW Marriott Marquis Dubai stands elevated
above Dubai’s Business Bay on Sheikh Zayed Road| the heart of one of the most
desirable locations in the city.

The hotel features elegantly conceived accommodation| outstanding event and
business facilities| a collection of 14 stylish bars and restaurants and the
haven of health and relaxation that is Saray Spa and Health Club. A marriage
of rich and colorful cultural inspirations and design finesse makes it a
destination with distinctive character and ambience.

JOB SUMMARY

Event Concierge is the personal representative of the management to the
guests. It is your responsibility to greet the guest on arrival| Introduce
meeting services application and creates an atmosphere of good will; maintain
constant contact with the host; to ensure the high standards of service as set
by management; and to extend every effort to make the assigned party a
complete success.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.

Number of Direct Reports – Based on Operation

Titles of Direct Reports – Server| Housemen

CANDIDATE PROFILE

_Experience:_

1-2 years 5 star hotel experience

_Skills and Knowledge:_

Guest satisfaction awareness

Impeccable standards of appearance

Honesty and integrity above reproach

Able to accept constructive criticism

Total commitment

Audio Visual Level I

Computer knowledge

_Education or Certification:_

Diploma or Degree in Hotel Management

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the
successful performance of the position:

To have a clean uniform and impeccable personal grooming in compliance with company standards.

To be at the assigned work area| in uniform| and ready to work at the time that is scheduled.

All Event Concierge will be required to completely familiarize himself with the location of each of the function rooms and related areas and the various workable types of set up to include the following: school style| theatre style| conference style| U-Shape| Hollow square| Hollow rectangle| Banquet style| T-Shape| E-Shape| Different types of buffet set up| Coffee Trolley.

To introduce one’s self to the guest on one’s station and project a warm cheerful| enthusiastic desire to be of service.

To wear a name tag as part of the proper uniform| as well as no excessive jewelry to be worn while working.

To comply with all safety regulations and company policies as outlined in the Employee’s handbook.

To assist guest/organizer all the time.

To ensure that all equipment| fixture and furniture are handled with great care.

To create a good working relationship with co-workers and maintain a courteous attitude towards the management and all the employees and guests of the hotel.

To bring any problems that may occur or any special requests by guests to their supervisor’s attention as soon as possible.

To provide the best possible proper service of guests of this hotel at all times.

To practice constantly the “Clean as you go” policy to uphold the highest sanitation standards.

Perform all other reasonable tasks as requested by management

To inspect all public areas (foyer| assembly areas| restrooms) for cleanliness and pleasing appearance. Be aware of the position as representative of management

To coordinates the performance of all banquet associates.

Ensure all requested food and beverage| audio visual and special requests have been correctly placed

Introduce self to the guest/organizer and review your role

Thorough knowledge of JW Event Concierge Application.

OTHER

_Safety and Security:_

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.

Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.

Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.

Follows Marriott International Hotels Limited Regional Office policies and procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.

Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors and Management.

Working hours as required to do your job but normally not less than 48 hours per week.

_Guest Relations:_

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.

Assist other employees to ensure proper coverage and prompt guest service.

Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

Address guests| service needs in a professional| positive| and timely manner.

Engage guests in conversation regarding their stay| property services| and area attractions/offerings.

Thank guests with genuine appreciation and provide a fond farewell.

Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.

Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

_Communication:_

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.

Speak to guests and co-workers using clear| appropriate and professional language.

Talk with and listen to other employees to effectively exchange information.

_Working with Others:_

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement.

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

__

_Physical Tasks:_

Enter and locate work-related information using computers and/or point of sale systems.

Stand| sit| or walk for an extended period of time or for an entire work shift.

Read and visually verify information in a variety of formats (e.g.| small print).

Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Concierge Agent – The St. Regis Abu Dhabi

APPLY HERE

Job Number 1900103R
Job Category Rooms and Guest Services Operations
Location The St. Regis Abu Dhabi| Abu Dhabi| United Arab Emirates VIEW ON
MAP
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Welcome to our family

As a world-class leader in the travel industry| there’s no better place to
make your mark. If you have the natural ability to communicate and enjoy
working with others| we welcome you to join our global family. Here| you will
find a place where your personality and ideas are as appreciated as the work
you do. Each day will open your mind to a world of possibilities| growth
opportunities and the chance to meet people from all corners of the globe.

The impact you’ll make

No matter whether a guest arrives weary from their travels or excited for a
vacation| you know what to do to make them feel at home. They will appreciate
the pristine lobby| your warm welcome| and your efficiency in getting them
pointed in the right direction. When they know you genuinely care about the
quality of their stay| you are operating at a level of excellence.

What you’ll do

Make bookings for Concierge Services as requested by guests
Advise guests on local area (tourism or business locations| sights or events)

Welcome guests and direct them to Reception

Know regular guest names and requirements

Accurate knowledge of hotel facilities and services

Answer guest questions and resolve guest problems

Promote the Hotel generally

Know the names| functions and locations of the Management Team

Ensure that guests receive their messages and faxes promptly

Assist with guest luggage when required

Be aware of daily functions| events| VIP and group arrivals

To carry out any other duties as required

]

Guest Relations Coordinator – Al Maha – a Luxury Collection Desert Resort & Spa

APPLY HERE

Job Number 190001BY
Job Category Rooms and Guest Services Operations
Location Al Maha| a Luxury Collection Desert Resort & Spa| Dubai| Dubai|
United Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

MAIN REQUIREMENT

A candidate who can speak| read and write in Chinese. Must have a
background in Front Office and F &B specifically in a Hotel Industry.

JOB PURPOSE

To provide personalized services and the direct coordinating of all aspects of
the guest’s stay at the resort| through the co-ordination of other operations
units. To act as the primary link between the guests and the operations| being
responsible for ensuring delivery of the Resorts’ services to visitors and
guests. To maintain accurate procedures for guest ‘reception’ and check-in
formalities| and arrange daily activities in line with the resort’s services
and functionality.

JOB ACCOUNTABILITIES

– Welcome and acknowledge each and every guest with a smile| eye contact| and
a friendly verbal greeting| using the guest|s name when possible.

– To carry out the procedure for guest check-in| reception and check-out
procedures| ensuring accuracy of Guest Reservations| accuracy of the guest|s
room rate| and accuracy of final billing in Opera. Ensure rates match market
codes and that any exceptions are documented and include an explanation.
Secure valid form of payment.

– Process all guest check-ins by confirming reservations in computer system
(e.g. OPERA)| verifying guest identity| requesting form of payment| assigning
room| and issuing room key in accordance with property policies and
procedures.

– To ensure that guests at all times receive the services| access to
facilities and individual requirements Requested by them| while maintaining
the policies| procedures and systems of the Resort. This is to be Done by
maintaining the personal contact with the guest and providing continuity to
the guests. Interaction with the other departments of the resort.

– To arrange and co-ordinate the activities| tours/transfers and special
requests of guests and visitors to The resort| ensuring that they have the
maximum comfort and convenience for the duration of their Visit.

– Ask for and enter loyalty programme information (e.g.| Marriott/ SPG)
during check-in process. Recognize and thank guests for their loyalty if there
are already members. Reconfirm benefits.
-To arrange and co-ordinate the activities| tours/transfers and special requests of guests and visitors to the resort| ensuring that they have the maximum comfort and convenience for the duration of their visit.

– To pass on all the relevant information (including complaints) to the other
departments in the Operation. To ensure that guests receives services in well-
coordinated and timely manner| this Includes additional information which may
be relevant to developing and upgrading service| guest History records|
Management and Sales and Marketing.

– To represent the image of the Resort’s services| its ideals| and its
policies by maintaining a groomed and professional appearance in dealing with
all visitors: and at all times promote a friendly| informal| and polite
relationship between guest and the resort staff.

– To assist and personally ensure that the accommodation| services and
facilities used by guest are at the required resort standards.

– To actively inquire and recommend the services| activities and facilities
of the resort to guests and visitors| ensuring that they are kept informed of
all the full range of options available to them.

– Answer telephones using appropriate etiquette including answering the phone
within 3 rings| answering with a smile in one|s voice| using the callers|
name| transferring calls to appropriate person/department| requesting
permission before placing the caller on hold| taking and relaying messages|
and allowing the caller to end the call.

– Process all check-outs including express check-outs| resolving any late and
disputed charges| settling account| retrieving room key| and requesting
comments on guest|s stay.

– Coordinate with Housekeeping to track readiness of rooms for check-in and
to report guest concerns.

– Review requests for late check-outs and approve according to occupancy –
File guest paperwork or documentation.

– Operate telephone switchboard station in order to answer telephone calls.

– Take room service orders over the phone| answering any questions regarding
the menu| inputting order into appropriate system| up-selling| following
method of payment policies| reading back the order to confirm its accuracy and
providing expected delivery time.

– Place and log call back for room service order within appropriate time
frame to ensure guest satisfaction. Notify guests and management of delays in
service delivery.

– Complete end-of-day activities including posting charges to accounts|
running night audit backup| and roll the date.

MINIMUM KNOWLEDGE/EXPERIENCE/TRAINING/QUALIFICATIONS

Qualifications: High school diploma or higher

Specialized Knowledge: Hotel Property Management System (Opera) and MS Office

Experience: At least 2 years working experience in a position relevant to the
Front Office procedures from 5 hotels and resorts. Experience in working in
remote locations is a strong asset.

Individual Experience: The candidates should have one or more of the following
abilities/experiences/traits.

1. Female candidate

2. Fluency in _English and Chinese_ (read| write and communicate)

3. Energetic and takes initiative. Is pro-active and persistent in pursuing
and completing tasks. Strives to exceed expectations and goals.

_

Hostess – The Ritz-Carlton Abu Dhabi – Grand Canal

APPLY HERE

Job Number 19000H5Z
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Abu Dhabi| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Agent-Guest Services – The Ritz-Carlton Abu Dhabi – Grand Canal

APPLY HERE

Job Number 1900108V
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Abu Dhabi| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Floor Shift Leader – Appaloosa Bar – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 1900107G
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Guest Services Agent – German Speaker – Sheraton Jumeirah Beach Resort – Dubai

APPLY HERE

Job Number 1900107K
Job Category Rooms and Guest Services Operations
Location Sheraton Jumeirah Beach Resort| Dubai| United Arab Emirates VIEW
ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Villa Coordinator- Concierge – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19001070
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Waiter/Waitress Appaloosa Bar – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 190003NU
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Bartender – Grosvenor House – a Luxury Collection Hotel

APPLY HERE

Job Number 19000Z11
Job Category Food and Beverage & Culinary
Location Grosvenor House| a Luxury Collection Hotel| Dubai| Dubai| United
Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Company:
Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Property Description:

A pinnacle of perfection| set within the cosmopolitan Dubai Marina. Grosvenor
House Dubai is a landmark of prestige and a symbol of refinement. It is a home
for culture| creative excellence| and a collector of lasting impressions.

Grosvenor House is a name steeped in excellence and combines luxurious
standards with futuristic flair. A guardian of tradition| perfectly refined.
The Grosvenor House prides itself on its impeccable service| built on the
legendary hospitality of Arabia. Every wish expressed is met with equal
measures of priority| discretion and charm.

Located close to the city center within easy reach of business and leisure
facilities| the Grosvenor House is the ideal location for business| leisure or
for it your home.

What you’ll do

Welcome guests

Attend to tables

Open and serve wine/champagne

Prepare garnishes

Stock ice| glassware and paper supplies

Set up and maintain cleanliness of bar area

Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills

Positive outlook and outgoing personality

Previous bartending experience is a big plus.

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

_

Hostess – Le Royal Meridien Beach Resort & Spa – Dubai

APPLY HERE

Job Number 19000Z1F
Job Category Food and Beverage & Culinary
Location Le Royal Meridien Beach Resort & Spa| Dubai| United Arab
Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Company:
Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Property Description:

Le Royal Meridien Beach Resort & Spa is the perfect choice for business or
leisure. From rooms to restaurants| business facilities to leisure pursuits|
the emphasis is on providing guests with a dazzling array of options|
supported by a unique personal level of service.

With 11 international restaurants and bars including a modern culinary grill
at Rhodes Twenty10 by Michelin-starred celebrity Chef Gary Rhodes and modern
Mexican at Maya by Celebrity Chef Richard Sandoval – the resort offers guests
the world on a plate.

Caracalla| the resort’s Roman themed Spa & Health Club| is the ideal retreat
for mind and body.

The pool and beach facilities are quite spectacular and the resort also offers
a supervised Kid’s Club with an indoor and outdoor play area offering daily
activities.

JOB SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Guest Services Assistant – Le Royal Meridien Beach Resort & Spa – Dubai

APPLY HERE

Job Number 19000Z1U
Job Category Rooms and Guest Services Operations
Location Le Royal Meridien Beach Resort & Spa| Dubai| United Arab
Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Company:
Marriott International is the world’s leading global hospitality company| with
more brands| more hotels and more opportunities for associates to grow and
succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Property Description:

Le Royal Meridien Beach Resort & Spa is the perfect choice for business or
leisure. From rooms to restaurants| business facilities to leisure pursuits|
the emphasis is on providing guests with a dazzling array of options|
supported by a unique personal level of service.

With 11 international restaurants and bars including a modern culinary grill
at Rhodes Twenty10 by Michelin-starred celebrity Chef Gary Rhodes and modern
Mexican at Maya by Celebrity Chef Richard Sandoval – the resort offers guests
the world on a plate.

Caracalla| the resort’s Roman themed Spa & Health Club| is the ideal retreat
for mind and body.

The pool and beach facilities are quite spectacular and the resort also offers
a supervised Kid’s Club with an indoor and outdoor play area offering daily
activities.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests|
personal checks and traveler|s checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand| sit| or walk
for an extended period of time. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Bartender – Le Meridien Dubai Complex – Le Meridien Dubai Hotel & Conference Centre

APPLY HERE

Job Number 190004MT
Job Category Food and Beverage & Culinary
Location Le Meridien Dubai Hotel & Conference Centre| Dubai| United Arab
Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

See where your journey can take you. At Marriott International| we believe in
seizing opportunities and making your own adventure. A world of opportunity
pulls up to your bar with every guest you meet – and you never know who might
show up next. That big world also extends to our global| diverse family of
associates. Like most families| we’re a group of unique individuals who bring
different strengths| styles| personalities and interests to the table. And
this makes every single day a new discovery. So| we ask| where will your
journey take you?

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage
trends. When you are behind the bar| you create an energy that is both
welcoming and exciting. You take pride in offering our guests a diverse and
seasonally-inspired beverage menu| a warm conversation| and helpful
suggestions. When you shine| our guests will look forward to relaxing with you
after a long day.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

What you’ll do

Welcome guests
Attend to tables
Open and serve wine/champagne
Prepare garnishes
Stock ice| glassware and paper supplies
Set up and maintain cleanliness of bar area
Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills
Positive outlook and outgoing personality
Previous bartending experience is a big plus.

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a beverage enthusiast. And with us| you|ll get to both refine and
showcase your craft of creating cocktails. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Guest Service Agent – Sheraton Dubai Creek Hotel & Towers

APPLY HERE

Job Number 19000WFM
Job Category Rooms and Guest Services Operations
Location Sheraton Dubai Creek Hotel & Towers| Dubai| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests|
personal checks and traveler|s checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand| sit| or walk
for an extended period of time. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Waiter Khayal – 1 year Internship – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 19000EMN
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Host/Hostess – W Dubai – The Palm

APPLY HERE

Job Number 18000LRU
Job Category Food and Beverage & Culinary
Location W Dubai – The Palm| Dubai| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Waiter Khayal – Arabic Speaker – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 19000EMH
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_