Associate Director ORAT – AECOM – UAE

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AECOM Associate Director ORAT in Dubai- United Arab Emirates
United Arab Emirates – Dubai- Dubai
Job Summary
The Associate Director ORAT serves as the senior AECOM representative and is
responsible for defining and directing the ORAT strategy- approach and
structure for projects- covering scope development- management and delivery
across operational planning- operational readiness- activation- trials and
transition.
Job Duties:
Develop- manage and maintain strategic relationships with senior representatives of the aviation community including the various levels of the authorities- airlines and airport business community to identify and develop ORAT business opportunities.
Manage and maintain regular communication with the project delivery teams and clients to provide and ensure oversight for AECOM ORAT projects ensuring consistency for the highest levels of delivery.
Develop a strong working knowledge of design-bid-build contract process- providing executive level support and expertise to the AECOM bid management and project teams

Influence key stakeholders and clients to advocate the early adoption of ORAT through the master planning and design stages of major projects

Develop and continuously improve the overall ORAT service proposition- methodology- collateral and marketing materials for AECOM`s Aviation services.

Develop- track and maintain the ORAT opportunities and project pipeline to ensure resources are planned appropriately.

Work with the ORAT project teams to identify and secure the necessary staff- structure- processes- and systems to ensure the effective functioning of the ORAT service offering.

Provide executive leadership and project management for the start up- structure and governance for new ORAT projects.

Act as the ORAT project lead as and when required on major or high profile ORAT projects.

Minimum Requirements

A minimum of 10+ years experience in a related field- with the last 5 years
focusing on ORAT.

Preferred Qualifications

A Bachelor|s Degree.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Program and Project Management

Business Line Global Aviation

Business Group Global Aviation

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 223637BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Cluster Assistant Food Safety Manager – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Cluster Hygiene Manager oversees the maintenance/upgrade of sanitation and
hygiene standards to ensure all food served to guests and employees are free
of microbiological| chemical and physical contamination and all work areas
conform to required Hygiene and Sanitation levels.
What will I be doing?
The Cluster Hygiene Manager is responsible for the maintenance/upgrade of
sanitation and hygiene standards to ensure all food served to guests and
employees are free of microbiological| chemical and physical contamination and
all work areas conform to required Hygiene and Sanitation levels.
Specifically| the Hygiene Manager will perform the following tasks to the
highest standards:
Propose and maintain minimum standards in all work areas| stores| receiving and disposal areas to adhere at all times to required hygiene standard

Responsible for effective and efficient maintenance of records related to the Hotel|s sanitation and hygiene efforts/progra

Formulates and maintains an up-to-date methodology manual that is constantly available for use and review by the section personne

Responsible for promoting effective dissemination coordination with the rest of the staff in the Hote

Responsible for the office/section area being clean and orderly with an organized and efficient workflow
Performs special assignments and projects assigned to the office by the superiors
Conduct and chair the FSS Monthly Meeting
Monitors| assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
Is part of the Hotel|s Sanitation Team| which conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
Continually liaises with external agencies (laboratory| government bureau| health practitioners| etc.) on sanitary matters.

What are we looking for?

A Cluster Hygiene Manager serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully full this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Minimum two to three years work experience as Hygiene Manager in a hotel or similar large restaurant complex| preferable prerequisite is experience in the Hotel industry
Responsible self-starter| capable of handling multi-faceted projects and of working under pressure
Good communication and guest relation|s skills| a proactive problem solver
Creative with international culinary focus and flare. Attention to detail
Team player| who values teamwork| has good team building skills and is able to communicate effectively with all levels of team members
Equips and motivates team members to achieve predetermined goals| installing and maintaining appropriate empowerment Programs
Personable and pleasant to deal with. Reliable and approachable
Positive can do attitude and flexible approach manages with humility
High degree of integrity. Strong leadership. Nurtures and develops team members| encouraging innovation
Good personal grooming and personal presentation
Understands and respects local culture| able to adapt to changing environment
Holds a qualification in Kitchen Production| Butchery and Management
Able to develop close communications and relationships with team members
Good computer skills. – Effective trainer| experienced in the delivery of skills training
Familiar with current culinary trends and methods
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards Certifications
Bachelor of Food Science
GMP (Good Manufacturing Practice)
HACCP (Hazard Analysis and Critical Control Point) – ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001
OHSAS 18001 (Occupational Health and Safety management System)
Train the Trainers – Facilitator
Environment Management System ISO 14001
GROOMING/UNIFORMS All employees must maintain a neat| clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process
NOTICE: Standing| bending| stooping| and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week| twenty-four hours a day. In addition| this is a hospitality business and a hospitable service atmosphere must be projected at all times

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter / Waitress – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Waiter/Waitress is responsible for providing Guests with food and drinks as
requested in an efficient manner and according to proper procedure and bar
regulations.
What will I be doing?
As a Waiter/Waitress| you will be responsible for providing Guests with food
and drinks as requested in an efficient manner and according to proper
procedure and bar regulations. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Maintain the cleanliness of all equipment used during shift

Maintain cleanliness of the bar and stores to Health| Safety and Hygiene standards at all time

Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink content

Comply with Company Health and Safety| and Fire Regulations and procedure

Adhere to the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling| high customer service standards| effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the bar| how beverages are prepared (to recipe) and presented| and how Bar personnel are trained to possesss this knowledge and the application of it
Meet or exceed the monthly drink profit margin target

What are we looking for?

A Waiter/Waitress serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Customer Service experience in supervisory or above capacity
A warm personality| attentive and smartly presentable
Ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in similar role
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Pool/Recreational Attendant – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Recreational Attendant is responsible for ensuring the guest experience
whilst they enjoy the Hotel|s Recreational facilities| including the Pool and
Spa area. You will be responsible for the distribution of Pool towels to
resort guests and provide them with a warm and sincere welcome. Monitoring the
guest needs and safety is paramount to this role.
What will I be doing?
As a Recreational Attendant| you will be responsible for greeting guests
immediately with a sincere and friendly welcome.
Assist guests their needs related to the pool / beach area
Respond to guest requests| comments| and concerns in a timely manner
Maintain cleanliness of general pool / beach area including emptying used pool towel bins| organizing pool / beach furniture| collecting towels| and neatly arranging the pool towel storage shelves
Confirm guest registration prior to issuing resort propert

Monitor product inventory in order to minimize the loss of resort property

What are we looking for?

A Recreational Attendant serving Hilton Brand Hotels is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

High School Graduate or equivalent required
Must maintain a neat| clean and well-groomed appearance
Intermediate English language skills
Basic computer knowledge

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Spa Therapist – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Spa Therapist is responsible for providing professional treatments and
services for guests| including but not limited to body and facial treatments|
massages| home care advice and tour of the facilities. Maintaining safety and
cleanliness and ensuring guest satisfaction regarding all areas of Spa
services in accordance with company standards.
What will I be doing?
As a Spa Therapist| you are responsible for performing the following tasks to
the highest standards:
Attending Hilton Trainings and monthly departmental meetings as required
To ensure high standards of cleanliness in the department
To report any maintenance issues to Front Office Manager
Assist in all areas of the operations as requested by Front Office Manage

To be fully aware of current and future services offered by the hote

To ensure that departmental operation budget is adhered to| maximizing revenues and minimizing expense

Provides efficient guest service from point of arrival to check out. Books| changes and cancels appointments and up sells retai

Accurately schedule all massage reservations| changes| confirms and cancel massage reservations
Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager
Accurately explain spa treatment menu and packages to guests
Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
Maintain the quality of service and overall appearance of locker areas| lounge area and restrooms
Ensure proper cleanliness of locker room| lounge| steam/sauna room| prep room and restrooms
Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
Assisting guest and providing personal training session| if necessary
Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
To ensure audio-visual equipment is well maintained and in good condition
To ensure high standards of cleanliness in the department
Provides courteous and efficient guest service from point of arrival through check out
Orient the guests through our Fitness facility| greets guests and provides personal guest service

What are we looking for?

A Spa Therapist serving Hilton Brand hotels and vacations is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Ability to read and interpret documents such as safety rules| operating and maintenance instructions and procedure manuals
Experience in hospitality or customer service industry is requires
Ability to read| writes| speak and understand the English language to effectively communicate with guests
Ability to speak effectively in front of groups of customers or employees of organization
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience in the spa or hospitality industry

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in a resort or wellness related field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Laundry Attendant – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Laundry Attendant is responsible for supporting laundry operations and
providing pressing| sewing| and similar services to deliver an excellent Guest
and Member experience.
What will I be doing?
As a Laundry Attendant| you are responsible for supporting laundry operations
and providing pressing| sewing| and other similar services to deliver an
excellent Guest and Member experience. A Laundry Attendant will also be
required to manage and respond to guest requests. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Ensure support is provided to the laundry function when required
Complete wash cycles| folding of linen and correct storage
Manage guest requests in line with company brand standards and one call delivery deadlin

Greet guests in public areas and rooms in a warm and friendly manne

Provide laundry| pressing| sewing| and other similar services to guest

Ensure soiled and damaged linen is stored in soiled bags and disposed of correctl

Maintain linen room and uniform store – Ensure floors are stocked with the correct amount of each linen items
Ensure chemicals are used and stored correctly
Report maintenance and hazard issues
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Laundry Attendant serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Respond to guest requests and deliver high levels of service
Methodical and well organised

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous laundry experience
Experience in a similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Graphic Designer – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
_Job overview_
__
A graphic designer works on a variety of products and activities| such as
websites| advertising| magazines| posters| exhibitions and displays.
You|ll work to a brief agreed with the marketing team| and will develop
creative ideas and concepts. The appropriate media and style has to be chosen
to meet the client|s objectives.
The work demands creative flair| up-to-date knowledge of industry software and
a professional approach to time| costs and deadlines.
_Responsibilities_
Cultivate a solid body of work
Take the design brief to record requirements

Work with a wide range of media and use graphic design software

Think creatively and develop new design concepts| graphics and layouts

Prepare rough drafts and present your ideas

Amend final designs to the teams comments and gain full approval

Plan concepts by studying information and materials.

Illustrates concept by designing rough layout of art and copy regarding arrangement| size| type size and style| and related aesthetic concepts.

Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

meeting other hotel departments to discuss the business objectives and requirements of the job;

Developing design briefs;

Thinking creatively to produce new ideas and concepts and developing interactive design;

Presenting finalised ideas and concepts to account managers;

Proofreading to produce accurate and high-quality work;

Demonstrating illustrative skills with rough sketches and working on layouts ready for print;

_Requirements_

Proven graphic designing experience

Photography and videography skills

Possession of creative flair| versatility| conceptual/visual ability and originality

Demonstrable graphic design skills with a strong portfolio

Ability to interact| communicate and present ideas

Up to date with industry leading software and technologies (In Design| Illustrator| Dreamweaver| Photoshop etc)

Highly proficient in all design aspects

Professionalism regarding time and deadlines

_Job overview_

__

A graphic designer works on a variety of products and activities| such as
websites| advertising| magazines| posters| exhibitions and displays.

You|ll work to a brief agreed with the marketing team| and will develop
creative ideas and concepts. The appropriate media and style has to be chosen
to meet the client|s objectives.

The work demands creative flair| up-to-date knowledge of industry software and
a professional approach to time| costs and deadlines.

_Responsibilities_

Cultivate a solid body of work

Take the design brief to record requirements

Work with a wide range of media and use graphic design software

Think creatively and develop new design concepts| graphics and layouts

Prepare rough drafts and present your ideas

Amend final designs to the teams comments and gain full approval

Plan concepts by studying information and materials.

Illustrates concept by designing rough layout of art and copy regarding arrangement| size| type size and style| and related aesthetic concepts.

Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

meeting other hotel departments to discuss the business objectives and requirements of the job;

Developing design briefs;

Thinking creatively to produce new ideas and concepts and developing interactive design;

Presenting finalised ideas and concepts to account managers;

Proofreading to produce accurate and high-quality work;

Demonstrating illustrative skills with rough sketches and working on layouts ready for print;

_Requirements_

Proven graphic designing experience

Photography and videography skills

Possession of creative flair| versatility| conceptual/visual ability and originality

Demonstrable graphic design skills with a strong portfolio

Ability to interact| communicate and present ideas

Up to date with industry leading software and technologies (In Design| Illustrator| Dreamweaver| Photoshop etc)

Highly proficient in all design aspects

Professionalism regarding time and deadlines

Demi Chef de Partie – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Demi Chef de Partie is responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience while assisting
with food cost controls.
What will I be doing?
As a Demi Chef de Partie| you will be responsible for preparing and presenting
high quality dishes to deliver an excellent Guest and Member experience. A
Demi Chef de Partie will also be required to assist with food cost controls.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctl

Contribute to controlling costs| improving gross profit margins| and other departmental and financial target

Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware

What are we looking for?

A Demi Chef de Partie serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow::

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

NVQ Level 3
Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Culinary Coordinator – Hilton Al Hamra Beach & Golf Resort – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Culinary Coordinator is responsible for coordinating and implementing
department activities and projects| as assigned. Provide clerical and office
support and assistance to department management.
What will I be doing?
A Culinary Coordinator is responsible for coordinating and implementing
department activities and projects| as assigned. Provide clerical and office
support and assistance to department management.
Coordinate projects and activities. This may involve attending meetings| taking notes and acting upon assigned duties to coordinate the assigned project.
Maintain communication with departments involved in the assigned project/activity
Route incoming mail| faxes| and packages. 10 % Answer telephone and assist internal and external guests with requests
Writes correspondance on behalf of the department. Makes copies| sends/distributes outgoing mail . Uses email system to deliver and accept emails.
Greet internal and external customers when entering the department. Assists with a variety of requests

Maintains detailed filing system for the department

What are we looking for?

A Culinary Coordinator individual must possess the following knowledge| skills
and abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job| with or without reasonable
accommodation.

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Knowledge of alphabetical filing systems
Ability to communicate effectively with the public and other Team Members.
Excellent organisational and planning skills
Skilled with the use of multi-line telephones and with voice mail
Experience in a similar role with a proven track record

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions.

Knowledge of hospitality
Degree-level qualification in a relevant field would be advantageous

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Driver – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Driver provides a transportation service to Guests and visitors as
requested| where safety| cleanliness| and superior customer service are always
priorities.
What will I be doing?
As a Driver| you will provide a transportation service to Guest and visitors
as requested| where safety| cleanliness| and superior customer service are
always included. A Driver contributes to the first impressions of our Guests
and| therefore| must perform the following tasks to the highest standards:
Welcome Guests on arrival and assist with their luggage
Maintain frequent contact with regular Guests and visitors
Park Guests| cars on the hotel premises
Provide a driving service to Guests| as require

Maintain clean and safety hotel vehicle

Stay current on all hotel services as well as VIP requirements and special event

Demonstrate a current knowledge of external locations| attractions and landmarks in the vicinit

Comply with all hotel security| fire regulations and Health and Safety legislation
Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

Drivers serving Hilton brands are always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

A minimum of 2 years of previous experience working as a driver| preferably in the hotel| leisure or retail sector
Impeccable personal presentation with good communication skills
Calm| courteous and discreet
Possesssion of a clean driving license/record

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Excellent communication skills
Good organisational skills
A good knowledge of the local area

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

AV Technician – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
An AV Technician is responsible for setting up audio| video| and lighting that
meet requirements to deliver an excellent Guest and Member experience while
troubleshooting issues and providing solutions.
What will I be doing?
As an AV Technician| you will be responsible for setting up audio| video| and
lighting that meet requirements to deliver an excellent Guest and Member
experience. An AV Technician will also be required to troubleshoot technical
issues and provide solutions to meet guest requirements. Specifically| you
will be responsible for performing the following tasks to the highest
standards:
Meet and exceed customer expectations consistently
Set up audio| video and lighting to meet requirement

Troubleshoot technical issues| pinpoint faults| and offer remedies during event

Work closely with the Conference and Banqueting tea

Comply with hotel security| fire regulations and all health and safety legislatio

Knowledge of front of house equipment and property management systems
Attend appropriate training courses when required
Ensure compliance of brand standards
Assist other departments wherever necessary and maintain good working relationships
Be environmentally aware

What are we looking for?

An AV Technician serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Knowledge and experience of computer-based programs and the installation of IT equipment
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in similar role in the hotel/leisure/retail sector
Knowledge of Video Conferencing| trussing| and rigging

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Chef de Partie – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Chef de Partie is responsible for supervising staff and ensuring high levels
of food preparation to deliver an excellent Guest and Member experience while
assisting with food cost controls.
What will I be doing?
A Chef de Partie| will supervise staff and ensure high levels of food
preparation to deliver an excellent Guest and Member experience. A Chef de
Partie will also be required to assist with food cost controls. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Ensure all food preparation meets standards
Prepare and present high quality food
Supervise staf

Keep all working areas clean and tidy and ensure no cross contaminatio

Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs| improving gross profit margins| and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Be environmentally aware

What are we looking for?

A Chef de Partie serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
A current| valid| and relevant trade commercial cookery qualification (proof may be required)
Strong coaching skills
Ability and desire to motivating Team
Excellent communication skills
NVQ Level 3
Achieved Basic Food Hygiene Certificate
Supervisory experience
Positive attitude
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous kitchen experience in similar role
Intermediate Food Hygiene
Knowledge of current food trends

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

F&B Guests Relations – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Hostess is responsible for make the guest feel at home by extending a warm
welcome| assisting the guests to sit and later give them a warm send off. To
assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Hostess will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issue

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygien

Assists callers courteously and promptly| taking messages as necessary which are legible and accurate passing them on to the appropriate person without dela

Has a good knowledge of the restaurant|s sitting arrangement

Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Hostess serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills (oral and Written)
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waitress – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Waitress is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waitress| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waitress serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Engineering Coordinator – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
Engineering Coordinator
What will it be like to work for this Hilton Worldwide Brand?
In exceptional destinations around the globe| Waldorf Astoria Hotels & Resorts
reflect the culture and history of their extraordinary locations| as well as
fresh| modern expressions of Waldorf Astoria|s rich legacy. Waldorf Astoria
provides guests the exceptional environment and the personalized attention of
true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even
the most extraordinarily different experiences with the same rich level of
customer service| you may be just the person we are looking for to work as a
Team Member with Waldorf Astoria Hotels & Resorts. Because it|s with Waldorf
Astoria Hotels & Resorts where we promise our Guests a single rich| experienc

at every extraordinary place they visit.

What will I be doing?

Specifically| you will be responsible for performing the following tasks to
the highest standards:

– Carry out daily administrative activities of the Engineering office while
adhering to Hilton Standards| policies and Procedures

– Provide secretarial support to the Engineering team

– Ensure all communications| particularly relating to owners| guests and the
corporate office are handled promptly and professionally

– Receive and distribute mail

– Ensure outgoing mail is dispatched in a timely manner

– Provide minutes to Engineering Team Meetings and compile management reports
in a timely and accurate manner if necessary

– Maintain adequate supplies of office stationary

– Identify and build internal and external relationships

– Carry out all filing

– Comply with all key security mandates

– Report any maintenance issues or hazards

– Maintain own work area in a clean| tidy and good manner

– Report defective materials and equipment

– Assist with special projects related to the Engineering Office

– Perform other tasks as assigned by management

What are we looking for?

An Engineering Office Coordinator serving Hilton hotels are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviors| skills| and values
that follow:

– Excellent verbal and written communication skills in English

– Excellent administration and IT skills

– Committed to delivering a high level of customer service| both internally
and externally

– Flexibility to respond to a range of different work situations

– Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

– Previous Engineering office Coordinator experience in a fast paced
environment

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the The Hilton Club
which provides reduced hotel room rates in our hotels worldwide| plus
discounts on products and services offered by Hilton Worldwide and its
partners. We look forward to explaining in detail the range of excellent
benefits that you would expect from a global hotel organization like Hilton
Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts — offering the
opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations

Barista / Bartender – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Bartender engages our guests during their visit| receives/serves orders and
ensures brand service standards are met to the highest quality.
What will I be doing?
A Bartender will be responsible for engaging our guests during their visit|
receiving/serving orders and ensuring brand service standards are met to the
highest quality. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails| mixers| beer| wine and soft drinks| coffee etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content| any menu changes| and promotional activities
Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer guest queries in a polite and helpful manner

What are we looking for?

A Bartender serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts| especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

AC Technician – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
An AC Technician will support the Engineering Team to efficiently maintain all
hotel operations such that safety| security| conversation| and compliance are
ensured at the highest levels.
What will I be doing?
As AC Technician| you will support the Engineering Team to ensure that
engineering and maintenance operations within the hotel| including general
property maintenance energy conservation| are working properly and to
standard. You are also responsible for the development of the Engineering Team
and staying abreast of compliance regulations and procedures in the field of
Engineering| as required for hotel standards. Specifically| an Engineer will
perform the following tasks to the highest standards:
Perform day-to-day routine and preventative maintenance within the hotel room

Respond promptly and efficiently to any maintenance calls that aris

Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standar

Assist in the implementation of energy conservation progra

Recommend maintenance system improvements and energy savings
Maintain all tools| equipment| and working areas in good condition
Keep your technical training knowledge and skills up to date

What are we looking for?

An AC Technician serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

A certificate in a specialized field such as Electrical| Mechanical| Refrigeration| Carpentry| or Plumbing| required
Current working knowledge of general maintenance and engineering work
Experience in the Maintenance Department of a large hotel| hospital| ship| and/or restaurant complex or similar
Strong work ethic
A passion for delivering great customer service
Ability to work without close supervision and within established timeframes

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Laundry Superviso – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Laundry Supervisor is responsible for managing overall daily operations of
the Laundry Room to deliver an excellent Guest and Member experience while
ensuring quality controls and guest inquiries.
What will I be doing?
As a Laundry Supervisor| you are responsible for managing overall daily
operations of the Laundry Room to deliver an excellent Guest and Member
experience. A Laundry Supervisor will also be required to ensure quality
controls are in place and manage customer service inquiries. Specifically| you
will be responsible for performing the following tasks to the highest
standards:
Manage overall daily operations of the Laundry Department
Ensure quality controls are in place for all laundry processes| rejecting any exception

Maintain cleanliness of the laundry are

Train| develop| and appraise the laundry tea

Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Event

Carry out stock takes
Ensure par stocks are maintained
Take receipt of stock and ensure safe storage
Manage customer service issues quickly and effectively
Oversee the issuing of linen via a requisition system
Ensure team members adhere to all Health and Safety Regulations
Carry out any other reasonable task set by the hotel|s management

What are we looking for?

A Laundry Supervisor serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Good organisational and planning skills
Good communication skills

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous hotel or leisure sector experience
Previous experience at Supervisory level

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Electrician – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
An Electrician will repair| maintain| install and monitor electrical equipment
through the hotel and respond to all electrical related emergency calls.
What will I be doing?
As an Electrician| you will be expected to will repair| maintain| install and
monitor electrical equipment through the hotel and respond to Guest| Manager|
Team Member| and emergency requests promptly. Specifically| an Electrician
will perform the following tasks to the highest standards:
Perform maintenance work on a wide range of electrical equipment
Assemble and install electrical wiring| fixtures| and equipment
Install audio/visual equipment in Guest rooms or function rooms along with microphone and lighting systems in function rooms| as requested
Respond promptly and efficiently to emergency calls
Conduct inspection tours to ensure that electrical equipment and lighting is working properl

Complete the preventative maintenance schedule and incident report

Maintain all tools| equipment| and working areas to proper conditio

Keep technical training knowledge and skills curren

Tag electrical items and maintain a register| if required

What are we looking for?

An Electrician serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous electrical experience| preferably in a hotel or a similar varied work environment such as ships| hospitals| or retail businesses
An electrical trade qualification| required
Current knowledge of general maintenance| engineering work| and Guest room repairs
Strong interpersonal and communication skills
Ability to work without close supervision and within established timeframes
Strong work ethic
A passion for managing a variety of projects and tasks throughout the day

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Director of Sales (Leisure)based in Dubai – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Director of Sales manages the hotel sales and marketing plans by
recommending growth efforts| monitoring progress| and ensuring that the hotel
is competitively positioned within the local marketplace.
What will I be doing?
As Cluster Director of Sales| you are responsible for working closely with the
Senior Management Team to drive business needs and expand existing business
through promotional efforts and sales channels. A Director of Sales will work
to develop the sales group and groom a high-performing sales team.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional suppor

Prepare company contracts for the hotel in accordance with current business and pricing condition

Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinato

Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future succes

Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Cluster Director of Sales serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution
Strong Leisure backgroud

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Food & Beverage – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Director of Food & Beverage is responsible for managing operations of all
Food and Beverage outlets to deliver an excellent Guest experience while
training and developing staff to the highest level of excellence and working
within budgeted guidelines. This Hotel will undergo a food & beverage master-
plan so an outstanding change manager will be preferred.
What will I be doing?
As a Director of Food & Beverage| you are responsible for managing operations
of all Food and Beverage outlets to deliver an excellent Guest experience. A
Director of Food & Beverage will also be required to manage| train| and
develop team members to the highest level of excellence and work within all
budgeted guidelines. Specifically| you will be responsible for performing the
following tasks to the highest standards:

Manage all Food and Beverage Outlet operation

Maintain exceptional levels of customer servic

Ensure compliance of brand standards
Recruit| manage| train and develop the Food and Beverage team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines in relation to Food| Liquor Costs and Payroll
Set departmental targets and objectives| work schedules| budgets| and policies and procedures
Develop menus with other members of Food and Beverage team
Accountable for monthly stock takes
Motivate and incentivize team members to maximize sales and revenue
Carry out annual and mid-year appraisals with Managers under your responsibility
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Director of Food & Beverage serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Management Food and Beverage experience
Able to meet financial targets
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure and long hours
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations| preferably multi-country experience.
Ability to work on your own or in teams
Experience from different regions of the world in F&B Management role
Other languages an advantage.

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Electrician – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
An Electrician will repair| maintain| install and monitor electrical equipment
through the hotel and respond to all electrical related emergency calls.
What will I be doing?
As an Electrician| you will be expected to will repair| maintain| install and
monitor electrical equipment through the hotel and respond to Guest| Manager|
Team Member| and emergency requests promptly. Specifically| an Electrician
will perform the following tasks to the highest standards:
Perform maintenance work on a wide range of electrical equipment
Assemble and install electrical wiring| fixtures| and equipment
Install audio/visual equipment in Guest rooms or function rooms along with microphone and lighting systems in function rooms| as requested
Respond promptly and efficiently to emergency calls
Conduct inspection tours to ensure that electrical equipment and lighting is working properl

Complete the preventative maintenance schedule and incident report

Maintain all tools| equipment| and working areas to proper conditio

Keep technical training knowledge and skills curren

Tag electrical items and maintain a register| if required

What are we looking for?

An Electrician serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Previous electrical experience| preferably in a hotel or a similar varied work environment such as ships| hospitals| or retail businesses
An electrical trade qualification| required
Current knowledge of general maintenance| engineering work| and Guest room repairs
Strong interpersonal and communication skills
Ability to work without close supervision and within established timeframes
Strong work ethic
A passion for managing a variety of projects and tasks throughout the day

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Personal Concierge – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Personal Concierge with Waldorf Astoria Hotels & Resorts engages with our
Guests throughout the entire hospitality experience. From check-in to check-
out| a Guest Services Agent is always prepared to respond to Guest requests at
lobby| as a host| or during promotional activities.
What will I be doing?
As a Personal Concierge Team Member| you will serve on the Front Office Team
which is the main connection between the Guest| the hotel| and the various
hotel departments. A Guest Relations Team Member truly influences the first
impressions of our VIP Guests and| therefore| is responsible for performing
the following tasks to the highest standards:
Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
Welcome and fulfill the check-in process for Guests and group arrival

Complete the check-out process for departing guests using the hotel system

Be responsible for special room assignments and suite occupancie

Welcome and fulfill the check-in process of VIP Guests| including serving as an escort to the Executive Lounge and VIP Guest roo

Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Maximize sales revenues through up-selling and marketing programs
Manage| effectively and efficiently| Guest requests| inquiries| and complaints
Maintain current knowledge of hotel products| services| pricing and special promotional offers| as well as daily VIP and special events

What are we looking for?

Personal Concierge Team Members serving Hilton brands are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Calm| efficient| and organized with great attention to detail
Fluent in German language
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of Guest service
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
Computer literate and able to navigate through Company systems
Professional manner with an emphasis on hospitality and guest service
Guest relations experience in the hotel| leisure| and/or entertainment sectors
Past experienced in Concierge and Front desk.

Proven ability to listen and respond to demanding Guest needs
Conflict resolution experience
Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Shidarta Lounge Manager1 – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Restaurant Manager is responsible for managing restaurant operations to
deliver an excellent Guest and Member experience while training staff and
working within budgeted guidelines.
What will I be doing?
As a Restaurant Manager| you are responsible for managing restaurant
operations to deliver an excellent Guest and Member experience. A Restaurant
Manager will also be required to manage| train| and develop team members and
work within all budgeted guidelines. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage Restaurant operations
Maintain exceptional levels of customer service
Recruit| manage| train and develop the Restaurant tea

Manage guest queries in a timely and efficient manne

Work within budgeted guidelines in relation to Food and Payrol

Drive sales to maximize budgeted revenu

Develop menus with other members of Food and Beverage team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Set departmental targets and objectives| work schedules| budgets| and policies and procedures
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post-meeting minutes generated
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Management and/or supervisory Food and Beverage experience
Able to meet financial targets
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

F&B Sales Executive – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Food and Beverage Sales Coordinator is responsible for commercially driving
the F&B Outlets through an effective strategy to increase covers for both
internal and external individual clientele as well as social and corporate
groups. The primary functions of this position will include but are not
exclusive to the following:
What will I be doing?
As Food & Beverage Sales Coordinator| you analyses local market trends and
competitor activity to generate new future business for the Food & Beverage.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Managing the Loyalty Member Database| activity and revenues generated
Strategically planning for increase of Loyalty Member Database with specific percentage growth & targets

Emailing of promotions and events to the Database

External sales calls to corporate clients in driving groups outlets busines

Developing and nurturing relationship with local resident community & loyalty members
Ensuring strong presence on all relevant communication channels and online booking engines
Involvement in and leveraging upon online restaurant booking platform to increase footfall.
Develop and implement creative local marketing channels| including social media channels
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive Food & Beverage sales programs
Answer customer queries in a prompt and professional manner

What are we looking for?

A Food & Beverage Sales Coordinator serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Executive Chef – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
An Executive Chef who will build a reputation for the hotel by developing and
maintaining a talented and creative kitchen brigade| offering an innovation
menu| and promising an exceptional culinary experience that becomes a
destination in itself. This Hotel will undergo a food & beverage master-plan
so an outstanding change leader will be preferred.
What will I be doing?
As Executive Chef| you are fully responsible for developing the culinary
reputation of the hotel by the production of excellent quality food throughout
the hotel| and the development of a high quality and self motivated kitchen
brigade. An Executive Chef will oversee the operational management of the
kitchen and Team Members. Specifically| an Executive Chef will perform the
following tasks to the highest standards:

Lead of the kitchen brigade and ensure ongoing trainings plus development skills of Team Member

Identify an effective approach to succession plannin

Create menus that meet and exceed customers| needs and inspire wants.
Ensure the consistent production of high quality food through all hotel food outlets
Develop positive customer relations through proactive interaction with Guests| contractors| and suppliers
Resolve| promptly and completely| any issues that may arise in the kitchen or related areas among Guests and Team Members
Manage department operations| including budgeting| forecasting| resource planning| waste management| quality and administrative functions.
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
Ensuring adequate resources are available according to business needs
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Control costs without compromising standards| improving gross profit margins and other departmental and financial targets
Ensure team members have an up-to-date knowledge of menu items| special promotions| functions and events
Maintain good communication and work relationships in all hotel areas
Ensure that staffing levels are maintained to cover business demands
Ensure monthly communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit| manage| train and develop the kitchen team to the highest level.
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Ensure maintenance| hygiene and hazard issues are dealt with in a timely manner
Manage financial performance of the department so all planning is in line with hotel objectives
Manage food control systems are adhered to them so margins are on target in a pro-active way
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
Be environmentally aware
Ensure food wastage program is adhered to so that margins are on target
Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

What are we looking for?

An Executive Chef serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous| relevant experience as an Executive Chef
Excellent leadership skills| proven trainings| development of team member to the highest levels of excellence.
A creative approach to the production of high quality food
A business focused approach to managing a hotel kitchen
Excellent communication skills
Ability to build relationships| internal and external| to the hotel and the Company
Excellent planning and organizational skills
Ability to multi-task and meet deadlines
A current| valid| and relevant trade qualification (proof may be required)
Experience in different countries and environments.

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

A certification in management
Proficiency with computers and computer programs| including Microsoft Word| Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Mechanical Technician – Doubletree by Hilton Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Mechanical Technician is responsible for designing| building| installing|
and servicing machinery| components| and tools to deliver an excellent Guest
and Member experience.
What will I be doing?
As a Mechanical Technician| you are responsible for designing| building|
installing| and servicing machinery| components| and tools to deliver an
excellent Guest and Member experience. A Mechanical Technician will also be
required to develop and test machinery and ensure that inspections meet
company standards. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Develop| test| and troubleshoot machinery and equipment by applying knowledge of mechanical engineering technology
Devise| fabricate and assemble new or modified mechanical components or assemblies for product

Set up and conduct tests of complete units and component

Record test procedures and results| numerical and graphical data| and any recommendation

Design| build| install and service mechanical machinery| components and tool

Ensure quality inspections are carried out in line with company standards
Ensure good relationships are built with internal and external customers
Perform special projects and other responsibilities as assigned

What are we looking for?

A Mechanical Technician serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Accredited mechanical engineering qualification
Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Previous experience in a similar role

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Flexibility to respond to a range of different work situations
Ability to work on their own

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Painter – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Painter will be responsible for the painting and polishing work of Guest
rooms| public areas| and other areas within the hotel.
What will I be doing?
As a Painter| you will support the Engineering Department to improve the
conditions of the hotel though the painting and polishing of all hotel areas.
Specifically| a Painter will perform the following tasks to the highest
standards:
Prepare| paint| and polish work in the hotel rooms and public areas
Complete any decorating schedule on time and to the required standard
Ensure the safe storage of all paints and solvents
Maintain all tools| equipment| and working areas in proper condition
Follow all Health and Safety rules within the Department and the hote

Demonstrate exceptional customer service when interacting with Guests

What are we looking for?

Painters serving Hilton brands are always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

A trade qualification in Painting| preferred
Previous painting experience| required
Strong interpersonal skills
Ability to work without close supervision and within established timeframes
Strong work ethic
A passion for managing a variety of projects and tasks throughout the day

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Chef de Partie – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Chef de Partie – Pastry & Bakery is responsible for supervising staff and
ensuring high levels of food preparation to deliver an excellent Guest and
Member experience while assisting with food cost controls.
What will I be doing?
A Chef de Partie – Pastry & Bakery| will supervise staff and ensure high
levels of food preparation to deliver an excellent Guest and Member
experience. A Chef de Partie will also be required to assist with food cost
controls. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Responsible for ensuring that all pastry or bakery products delight by the quality| creativity and variety such as cake| tart| pudding.
Able to make an assortment of breakfast items such as croissant| Danish| muffin| bread loaf and bread rolls.
Knows how to make waffle| pancake and prepare with condiments

Responsible for the oversight of all culinary items that are prepared in their pastry section or bakery section

A successful Chef De Partie must be very knowledgeable about their specialty| as well as culinary functions in general pastry and bakery

A person in this role must also be very organized and comfortable working in high-pressure environment

A Chef De Partie must also be able to give orders within their section| as well as reliably carry out orders handed down to them by the sous chef and executive pastry chef.
Ability to work as part of a larger team.
A good level of spoken/written English
Ability to learn quickly and work in fast paced environment.
Enthusiasm and commitment to the job.
Previous similar kitchen experience at least 4 years.

What are we looking for?

A Chef de Partie – Pastry & Bakery serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
A current| valid| and relevant trade commercial cookery qualification (proof may be required)
Strong coaching skills
Ability and desire to motivating Team
Excellent communication skills
NVQ Level 3
Achieved Basic Food Hygiene Certificate
Supervisory experience
Positive attitude
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous kitchen experience in similar role
Intermediate Food Hygiene
Knowledge of current food trends

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

F&B Guest Relatio – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Hostess is responsible for make the guest feel at home by extending a warm
welcome| assisting the guests to sit and later give them a warm send off. To
assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Hostess will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issue

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygien

Assists callers courteously and promptly| taking messages as necessary which are legible and accurate passing them on to the appropriate person without dela

Has a good knowledge of the restaurant|s sitting arrangement

Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Hostess serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills (oral and Written)
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Ability to communicate in Russian language

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Demi Chef de Partie – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Demi Chef de Partie is responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience while assisting
with food cost controls.
What will I be doing?
As a Demi Chef de Partie| you will be responsible for preparing and presenting
high quality dishes to deliver an excellent Guest and Member experience. A
Demi Chef de Partie will also be required to assist with food cost controls.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctl

Contribute to controlling costs| improving gross profit margins| and other departmental and financial target

Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware

What are we looking for?

A Demi Chef de Partie serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow::

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

NVQ Level 3
Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Security Supervisor – DoubleTree by Hilton Ras Al Khaimah Corniche Hotel & Residences

APPLY HERE

JOB DESCRIPTION
 
A Security Supervisor keeps constant vigilance of activity on and around the
hotel property and reports| with documentation| incidents with the intent of
improving the safety and security of Guests| Team Members| and others.
What will I be doing?
As a Security Supervisor| you are responsible for the safety and security of
all Guests| Team Members and contractors| and visitors while at the hotel. A
Security Supervisor is also responsible for the safety and security of the
hotel premises and the oversight of the Security Team. Specifically| the
Security Supervisor will perform the following tasks at the highest level of
service:
Constant vigilance of hotel operations and premises
Maintain all documents and key systems to legal and Company requirement

Recommend improvements in surveillance| security| and fire system

Review| quickly and thoroughly| any incidents with the intention of preventing re-occurrence

Train and supervise the Security Team| organize work schedules| and ensure all policies are followe

Conduct regular briefings with the Security Team

What are we looking for?

A Security Supervisor serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous security experience| preferably working within an industry which monitored large volumes of people movement
Experience in planning| organizing| and enforcing security systems
Current and working knowledge (proof of valid qualifications required) of fire| safety| and first aid
Excellent inter-personal and communication skills
Excellent personal presentation

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous training experience with relevant qualifications

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Lobby Ambassador – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Lobby Ambassador provides services for Guests to contribute to an overall
exceptional experience from check-in through check-out and complete audits| as
required.
What will I be doing?
As Lobby Ambassador| you will provide reception services for Guests
tocontribute to an overall exceptional experience from check-in through check-
outand complete audits| as required. A Lobby Ambassador contributes to
thefirst impressions of our Guests and| therefore| must perform the
followingtasks to the highest standards:
Your mission as a Lobby Ambassador is to provide a presence in the lobby and
throughout your hotel tour.
Engage with Guest

Help to shape their personal journe

Assure them that someone is there to help Earn their loyalty

Your role infulfilling Conrad Hilton|s dream of filling the Earth with the
Light andWarmth of Hospitality includes

Engaging positively with your Guests
Getting to know the purpose of their travel
Finding solutions that make their journey as pleasurable as possible Ensuring that all Guests receive
An engaging welcome
First-class service
The most pleasant and comfortable experience possible
An experience and an opportunity to feel
Empowered
Relaxed
Entertained
Connected

When serving as a LobbyAmbassador who interacts frequently and extensively
with your Guests| you areone of the first hospitality connections your Guests
will experience.

• You are empowered to resolve anyGuest issue immediately| involving any
department within your hotel

• Engage and provide a VIP welcome to each Guest

• Maintain a thorough and up-to-date familiarity with

• All events happening at your hotel

• All features and amenities of your hotel

• Key aspects of the surrounding community likely to be of
interest or value to your Guests

As a LobbyAmbassador| you are also responsible for working with your fellow
GuestServices Team Members to ensure that all Guest requests and challenges
are

• Anticipated

• Satisfied

• Met beyond expectations

• Responded to in a memorable manner

Your role as a Lobby Ambassador also includes being an example to your fellow
Team Membersand Guests of someone who

• Loves people

• Maintains a smiling face

• Exhibits a friendly| engaging| and outgoing personality

• Maintains a caring and attentive demeanor

• Embodies the Hilton commitment to every Guest that Travel should takeyou
places that you want to experience

What are we looking for?

A Lobby Ambassador provides services for Guests to contribute to an overall
exceptional experience from check-in through check-out and complete audits| as
required.

What will I be doing?

As Lobby Ambassador| you will provide reception services for Guests
tocontribute to an overall exceptional experience from check-in through check-
outand complete audits| as required. A Lobby Ambassador contributes to
thefirst impressions of our Guests and| therefore| must perform the
followingtasks to the highest standards:

Your mission as a Lobby Ambassador is to provide a presence in the lobby and
throughout your hotel tour.

Engage with Guests
Help to shape their personal journey
Assure them that someone is there to help Earn their loyalty

Your role infulfilling Conrad Hilton|s dream of filling the Earth with the
Light andWarmth of Hospitality includes

Engaging positively with your Guests
Getting to know the purpose of their travel
Finding solutions that make their journey as pleasurable as possible Ensuring that all Guests receive
An engaging welcome
First-class service
The most pleasant and comfortable experience possible
An experience and an opportunity to feel
Empowered
Relaxed
Entertained
Connected

When serving as a LobbyAmbassador who interacts frequently and extensively
with your Guests| you areone of the first hospitality connections your Guests
will experience.

• You are empowered to resolve anyGuest issue immediately| involving any
department within your hotel

• Engage and provide a VIP welcome to each Guest

• Maintain a thorough and up-to-date familiarity with

• All events happening at your hotel

• All features and amenities of your hotel

• Key aspects of the surrounding community likely to be of
interest or value to your Guests

As a LobbyAmbassador| you are also responsible for working with your fellow
GuestServices Team Members to ensure that all Guest requests and challenges
are

• Anticipated

• Satisfied

• Met beyond expectations

• Responded to in a memorable manner

Your role as a Lobby Ambassador also includes being an example to your fellow
Team Membersand Guests of someone who

• Loves people

• Maintains a smiling face

• Exhibits a friendly| engaging| and outgoing personality

• Maintains a caring and attentive demeanor

• Embodies the Hilton commitment to every Guest that Travel should takeyou
places that you want to experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Front Office Agent – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Guest Service Agent provides reception services for Guests to contribute to
an overall exceptional experience from check-in through check-out and complete
audits| as required.
What will I be doing?
As Guest Service Agent| you will serve on the Front Office Team| to provide
services for Guests to contribute to an overall exceptional experience from
check-in through check-out and complete audits| as required. A Guest Service
Agent truly influences the first impressions of our Guests and| therefore| are
responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests| including check in/out| and complete audit procedures| as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and| or| other department

Demonstrate a high level of customer service at all time

Attend appropriate training courses| when required| and assist with the Night Team|s training and development effort

Demonstrate a knowledge of hotel room categories| room rates| packages| promotions and other general product knowledge necessary to perform daily dutie

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies| credit cards and cash in accordance with the hotel credit policy
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Fluent in German language
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm| efficient| and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in cash handling
Front Office/Concierge experience in the hotel| leisure| and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Reservations Agent – W Dubai – The Palm – West Crescent

APPLY HERE

Job Number 19159702
Job Category Reservations
Location W Dubai – The Palm| West Crescent| Palm Jumeirah| Dubai| United
Arab Emirates| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee| special rate| and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g.| complimentary rooms| employee discounts| travel agent inspection rates|
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns. Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets; protect the privacy and
security of guests and coworkers. Welcome and acknowledge all guests according
to company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

RC| RAK AL Wadi Desert -Housekeeping Manager – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 19103089
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping| Recreation/Health
Club and| if applicable| Laundry. Directs and works with employees to verify
property guestrooms| public space and employee areas are clean and well
maintained. Completes inspections and holds people accountable for corrective
action. Position assists in ensuring guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or
related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and
efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms
and public space.

• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Verifies all employees have proper supplies| equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify
understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with
all housekeeping policies| standards and procedures.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the departmental goals to produce desired
results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants
and provide follow-up training as necessary.

• Establishes and maintains open| collaborative relationships with employees
and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and
attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process| where applicable.

• Supervises staffing levels to verify that guest service| operational needs|
and financial objectives are met.

• Observes service behaviors of employees and provides feedback to
individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback| utilizes an “open door” policy| and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team
members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand|s service culture.

• Participates in the development and implementation of corrective action
plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Waitress/Hostess – Sheraton Jumeirah Beach Resort – Al Mina Al Seyahi

APPLY HERE

Job Number 19159723
Job Category Food and Beverage & Culinary
Location Sheraton Jumeirah Beach Resort| Al Mina Al Seyahi| Dubai| United
Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

At Your Service Agent – Arabic Speaker – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19159066
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Serve as the main point of contact for all guest requests and needs| including
answering calls| dispatching requests and following up to ensure satisfaction
with result. Be involved in all front office related projects and duties when
required.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – 0

CANDIDATE PROFILE

Experience:

Having an experience in similar position for at least 12 months with a great
deal interpersonal skills and physically fit.

Skills and Knowledge

Strong Communication skills (verbal| listening| writing)
Innovative
Pro-active and reliable
Able to work alone and within a team
OPERA| GXP| Microsoft Office| AVAYA and other related operating systems
Flexible and ability to work around the clock

Education or Certification

Bachelor/ Diploma in Hospitality or related categories
Good level of English essential

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Attend to each call in a courteous and efficient manner| using correct telephone etiquette according to the Marriott International standards.
Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
Maintain a log of all guest requests as well as guest response. Information should include:
Guest name| room number and folio number
Service request issue
Time of call
Agent name
Action taken / resolution
Follow up information| including final status
Maintain and be familiar with a directory of information within the hotel and local area information.
Local hotels | address| telephone and fax numbers
Travel agencies| Airlines| Car rentals| Taxi and limousine services
Money exchanges| Bank and automated teller machines (ATMS)
Local restaurants| hours| type of food | price
Local attractions| hours| prices
Houses of worships| hours of services
Shopping facilities| Government offices| Emergency numbers
Record the guest’s name and room number under the wake up time requested. Repeat this information to the guest to ensure proper handling of wake up calls in the morning. Set wake up clock or input as request as they come in.
Maintain a handover log for the next shift| e.g. VIP arrivals| in- house| extra care| car exceptions| noting any services that are pending to ensure follow up| etc.
Utilizing all available resources| follow up on previous shift requests are pending issues.
Be fully conversant with OPERA| GXP and AVAYA operation system.
Each associate is expected to carry out| within their capabilities| all reasonable requests by management.
Be aware of emergency procedures according to hotel policies & procedures and follows Supervisor/Manager’s instructions.
Be familiar with all job aids| policies and procedures related to Front Office operations.
Be aware of PCI compliance according to Marriott standards.
Be Flexible to work various shifts around the business needs to assist all front office sections.
Have strong organizational skills; always practice “Clean as you go”
Report to work on time with proper uniform| including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.
At all times strive to represent Marriott in the most professional| courteous manner.
Be proactive in your job| giving proper handover to other colleagues/department head and to follow through.
Showing positive attitude and inculcating the same within the team members.

OTHER

Performs other related tasks as assigned by management.

Attend all scheduled department meetings.

Maintain cleanliness and neatness of work area.

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Pizza Chef – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19159729
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Connect your passions with a rewarding opportunity

Others may call you a foodie| but you know you’re much more than that. You
want to learn all the tricks of the trade and be the master of the kitchen.
When you join us| you’ll find that there are no limits on your creativity or
your potential. We inspire you to grow and challenge yourself because when you
are pursuing excellence| you’re helping us to provide exceptional travel
experiences.

Rewards for work| benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to
each preparation that keeps guests with us to dine. Working with a dedicated
team of experts| you will learn something different every day as you work with
new seasonal menus and unique presentations. You hard work pays off when a
dish that you’ve thoughtfully helped to prepare has guests raving and anxious
to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

What we’re looking for

Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Previous kitchen experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Explore our very big world

When you bring your natural talents and passion for food| we welcome you into
our family. No matter your specialty or culinary background| we offer great
rewards and opportunities to improve your skills. You will work closely with a
team of inspired professionals who encourage and invite your contributions.

_

Officer-Loss Prevention – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19159731
Job Category Loss Prevention & Security
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Welcome to our family

We welcome you to be a member of our global| diverse Marriott family. Whether
traveling across the city or around the globe we realize the importance of
making each guest feel as welcome and secure as possible. Your protective
nature and attention to details will play an important role in our success.
Here| your work is appreciated as much as your individuality and you will be
supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of
you| our guests can come and go freely without worry. Your dedication to
safety provides the guest the same sense of security as they feel in their own
home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations| gather evidence| and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and
standards. You may be required to stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance and assist with moving objects
weighing in excess of 75 pounds. Enter and locate work-related information
using computers and/or point of sale systems. Perform other reasonable job
duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you
to feel comfortable being yourself and to know you’re important to us. You’ll
make an impact in your role| and for that| you’ll be appreciated and valued.

_

At Your Service Agent – Four Points by Sheraton Sharjah – King Faisal Road

APPLY HERE

Job Number 19158863
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Sharjah| King Faisal Road| Sharjah|
United Arab Emirates| United Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Operate telephone switchboard station in order to answer telephone calls.
Process guest requests for wake up calls| screening calls| and other requests
related to placing or receiving telephone calls. Advise guest of any messages
(e.g.| voicemail| mail| faxes) received for them| and send to room if
required. Answer| record| and process all guest calls| requests| questions| or
concerns. Receive| record| and relay messages accurately| completely| and
legibly. Log all guest requests or issues into computer| contact appropriate
individual or department (e.g.| Bellperson| Housekeeping)| and follow up with
guest to ensure their request has been met to their satisfaction. Provide
information to guests about room features| property amenities| and local areas
of interest. Assist guests with accessing the internet. Report accidents|
injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| and
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others| and support team to reach common goals.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats; stand| sit| or walk for an
extended period of time or for an entire work shift. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Loss Prevention Officer – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19159619
Job Category Loss Prevention & Security
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and consists
of more than 80 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy| our guests will be happy. It’s as simple as that. Our hotels
offer a work experience unlike any other| where you’ll be part of a community
and enjoy a true camaraderie with a diverse group of co-workers. JW creates
opportunities for training| development| recognition and most importantly| a
place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™.

JOB SUMMARY

To protect and safeguard Hotels assets| associates| guest and visitors while
on the premises of the Hotel.

__

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.

CANDIDATE PROFILE

Experience:

1 to 2 years’ experience in position of similar capacity

Skills and Knowledge

Computer skills
English Language
Quick and eager learner

Education or Certification

High School or equivalent similarity experience required
Dubai Security Guard/ Officer Certificate (SIRA)

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Patrol all areas of the property; assist guests with room access.
Respond to perimeter alarm system| duress alarms| and fire life safety system
Lock Property entrances when required
Conduct daily physical hazard inspections.
Respond to accidents| contact EMS or administer first aid /CPR as required.
Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents| attacks or other incidents.
Defuse guest/employee disturbances.
Call for outside assistance if necessary.
Complete incident reports to documents all Security/Loss Prevention related incident
Handle all interruptions and complaints
Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
Conduct investigations and gather evidence.
Conduct interviews with relevant parties.

OTHER

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

_

Bartender – All Day Dining Restaurant – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19158811
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsibilities for set-up| mixing of drinks| service and clean-up for
catering bar functions. In so doing| is expected to direct all effort toward
guest satisfaction| the achievement/maintenance of division standards| and
profit maximization.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai

Number of Direct Reports – 0

Titles of Direct Reports – xx

CANDIDATE PROFILE

Experience:

Minimum of 2-year experience of a similar position within a five star hotel

Skills and Knowledge

Thorough beverage knowledge

Sales Person – Ability to suggest and up sell

Friendly and outgoing

Basic Computer Skills

Education or Certification

Diploma or degree in hotel management

Bartender Certificate

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the
successful performance of the position:

Punch in| as schedule| ready to work and according to Grooming Standards.

Check for captain for required set up and type of service assignment.

Have bar set up “ready to go” 15 minutes before function is schedules to start.

This involves: An adequate supply of following (to last through the duration of the function| if possible). Ice| water| mixer| all ingredients necessary for preparing drinks. Glasses| garnishes| napkin and side towel. Matches/ashtrays cigarettes.

Perform cashier duties| if required. This involves handling tickets and cash as per Marriott International Food and Beverage SOP.

Prepare and served drinks as per Marriott standards| policies procedures using a jigger as all times.

Never leave your bar during a function unless properly relieved by another bartender or the captain/maitre d

At all times the bar area should be maintained in a clean and organized condition. Practice “clean as you go”.

After function is over and guest have left the room| breakdown and thoroughly clean the bar.

Ensure the proper storage of liquor| fruit and equipment| all liquor to be secure.

To comply with all local laws and regulations.

To report issues or requirements to the supervisors.

When requested| is ready to work as a waiter/waitress as well.

To have a clean uniform and impeccable personal grooming in compliance with company standards.

To be at the assigned work area| in uniform| and ready to work at the time that is scheduled.

The waiter/waitress will be responsible for these set up| bussing and clean up of all the following table service necessities as well as the proper storage of this equipment in its proper place after use in the room (to put things in the proper place).

All Event Operations bartenders will be required to completely familiarize himself with the location of each of the function rooms and related areas and the various workable types of set up to include the following: school style| theatre style| conference style| U-Shape| Hollow square| Hollow rectangle| Banquet style| T-Shape| E-Shape| Different types of buffet set up| Coffee Trolley.

Set up| service| breakdown and vacuuming of all department functions to include: meetings| breakfast| lunch| dinner| receptions| banquet hall cleaners| dances/concerts| exhibits| general cleaning of all area and vacuum| outdoor catering.

Set up and handle tables| i.e. rounds| rectangles| ovals| schoolroom etc.

The waiter will be totally responsible for ensuring that each service piece of linen china| glass and silverware is spotless before it is placed on a table| and that each table is set up uniformly.

Each waiter will be responsible for attending menu class before each of their designated function with the supervisor/managers in able to obtain better food and beverage knowledge.

To introduce one’s self to the guest on one’s station and project a warm cheerful| enthusiastic desire to be of service.

To wear a name tag as part of the proper uniform| as well as no excessive jewelry to be worn while working.

To comply with all safety regulations and company policies as outlined in the Employee’s handbook.

To assist customer whenever possible/

To attend meetings when scheduled.

Become totally familiar with how to read a Banquet Event Order (BEO) and how to set a room from that order.

To perform all other reasonable as requested by the management.

To ensure that all props after each function is store back in the designated area and handles with great care.

To ensure that all bar equipments| fixture and furniture are handled with great care.

To create a good working relationship with co-workers and maintain a courteous attitude towards the management and all the employees and guests of the hotel.

To bring any problems that may occur or any special requests by guests to their supervisor’s attention as soon as possible.

To provide the best possible proper service of guests of this hotel at all times.

To practice constantly the “Clean as you go” policy to uphold the highest sanitation standards.

OTHER

Safety and Security:

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.

Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.

Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.

Follows Marriott International Hotels Limited Regional Office policies and procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.

Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors and Management.

Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations:

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.

Assist other employees to ensure proper coverage and prompt guest service.

Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

Address guests| service needs in a professional| positive| and timely manner.

Engage guests in conversation regarding their stay| property services| and area attractions/offerings.

Thank guests with genuine appreciation and provide a fond farewell.

Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.

Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication:

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.

Speak to guests and co-workers using clear| appropriate and professional language.

Talk with and listen to other employees to effectively exchange information.

Working with Others:

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement:

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks:

Enter and locate work-related information using computers and/or point of sale systems.

Stand| sit| or walk for an extended period of time or for an entire work shift.

Read and visually verify information in a variety of formats (e.g.| small print).

Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

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Assistant Bar Manager – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19159627
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and consists
of more than 80 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy| our guests will be happy. It’s as simple as that. Our hotels
offer a work experience unlike any other| where you’ll be part of a community
and enjoy a true camaraderie with a diverse group of co-workers. JW creates
opportunities for training| development| recognition and most importantly| a
place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™.

JOB SUMMARY

Entry level management position that is responsible for the daily operations
in Restaurants/Bars. Position assists with menu planning| maintains sanitation
standards| assists servers and hosts on the floor during peak meal periods and
supervises Restaurants/Bars and Room Service Departments| where applicable.
Responsibilities include ensuring guest and associate satisfaction while
maintaining the operating budget. Accountable to ensure standards and legal
obligations are followed.

__

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – Based on operations
Titles of Direct Reports – Supervisor and below

CANDIDATE PROFILE

Experience:

Minimum of 2-year experience of a similar position within a five star hotel

Education or Certification

High school diploma or GED; 4 years experience in the food and beverage| culinary| or related professional area.

OR

2-year degree from an accredited university in Food Service Management| Hotel and Restaurant Management| Hospitality| Business Administration| or related major; 2 years experience in the food and beverage| culinary| or related professional area.

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

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Assistant Restaurant Manager – In Room Dining – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19159632
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Entry level management position that is responsible for the daily operations
in Restaurants/Bars. Position assists with menu planning| maintains sanitation
standards| assists servers and hosts on the floor during peak meal periods and
supervises Restaurants/Bars and Room Service Departments| where applicable.
Responsibilities include ensuring guest and associate satisfaction while
maintaining the operating budget. Accountable to ensure standards and legal
obligations are followed.

__

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – Based on operations
Titles of Direct Reports – Supervisor and below

CANDIDATE PROFILE

Experience:

Minimum of 2-year experience of a similar position within a five star hotel

Education or Certification

High school diploma or GED; 4 years experience in the food and beverage| culinary| or related professional area.

OR

2-year degree from an accredited university in Food Service Management| Hotel and Restaurant Management| Hospitality| Business Administration| or related major; 2 years experience in the food and beverage| culinary| or related professional area.

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

_

HVAC Technician – Marriott Hotel Al Jaddaf – Dubai

APPLY HERE

Job Number 19159748
Job Category Engineering and Facilities
Location Marriott Hotel Al Jaddaf| Dubai| Al Jaddaf Area|Oud Metha Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Inspect| repair| and maintain HVAC| air quality control| and refrigeration
equipment. Maintain and conduct daily inspections of the mechanical plant.
Monitor and control property temperature. Monitor and analyze energy and
utilities usage. Calibrate all controls| gauges| meters| and other equipment.
Assemble| install| test| repair| and maintain electrical systems or electronic
wiring. Assemble| install| and maintain pipe assemblies| fittings| valves|
etc. Perform routine pool and spa maintenance.

Follow all company and safety and security policies and procedures; report
maintenance problems| safety hazards| accidents| or injuries; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards| and anticipate and address guests| service needs. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others| and listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards; and identify| recommend| develop| and implement
new ways to increase organizational efficiency| productivity| quality| safety|
and/or cost-savings. Reach overhead and below the knees. Move in confined or
elevated spaces. Move over sloping| uneven| or slippery surfaces. Move up and
down stairs| service ramps and/or a ladder. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 50 pounds without assistance.
Grasp| turn| and manipulate objects of varying size and weight. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 100
pounds. Perform other reasonable job duties as requested by Supervisors.

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Cluster Assistant Reservation Manager – Sheraton Mall of the Emirates Hotel – Dubai

APPLY HERE

Job Number 19147811
Job Category Reservations
Location Sheraton Mall of the Emirates Hotel| Dubai| Sheikh Zayed Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Oversee accuracy of room blocks| reservations| and group market codes.
Communicate company values and/or culture to new employees. Review and
implement new Reservations procedures. Process all reservation requests|
changes| and cancellations received by phone| fax| or mail. Identify guest
reservation needs and determine appropriate room type. Verify availability of
room type and rate. Explain guarantee| special rate| and cancellation policies
to callers. Accommodate and document special requests. Answer questions about
property facilities/services and room accommodations. Follow sales techniques
to maximize revenue. Input and access data in reservation system. Respond to
any challenges found for accommodating rooming requests. Set-up proper billing
accounts according to Accounting policies. Troubleshoot| resolve| and document
guest issues and concerns or escalate/refer to appropriate individual. Assist
management in training| scheduling| counseling| and motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests| service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review
written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others. Comply with quality assurance expectations and standards. Read
and visually verify information in a variety of formats. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

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