Senior HR Manager – Dubai Area Office – Dubai

Marriott Marquis Hotel Dubai logo

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Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 18003DFV
Job Category Human Resources
Location Dubai Area Office, Dubai
Schedule Full-time
Relocation? Yes
Position Type Management
 
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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

CLS Generic Position Summary:
As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision making process.
 
Specific Job Summary:
As an integral part of the compensation team, this position provides consulting and analytical support to the Compensation function. Position will coordinate and manage moderate to complex project tasks with Marriott’s Compensation Team, corporate and field clients. Responsible for orchestrating and managing milestones and completion of tasks in accordance with developed project plan. The position will support Marriott’s compensation programs to ensure internal equity, external competitiveness, and compliance with applicable regulations and policies.

CLS Generic Expected Contributions:
Contributes to team, department and/or business results by managing small projects, business processes or parts of larger ones.
Responds to and solves routine business requests with limited to moderate risk.
Works to enhance the organization’s capabilities through:

– collaborating with others.
– completing tasks appropriately
– providing timely coaching and feedback
– making distinctions in performance.

Assists more senior associates in achieving business results by:
– identifying opportunities to enhance the effectiveness of business processes.
– providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
– participating in setting department operating plans.
– recognizing and celebrating team successes.
– achieving results against budget within scope of responsibility.

Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.

Specific Expected Contributions (including duties and responsibilities):
– Work closely with outsourcing partners to prepare for and execute quarterly and/ or annual merit and bonus program. In conjunction with market benchmark provider, lead and/or conduct comprehensive analyses supporting compensation programs, i.e. merit, bonus, recognition programs, etc.
– Determine opportunities for leveraging technology and develop databases and tools to support department projects and analyses. Uses data to make organizational proposals related to the effectiveness, accuracy and efficiency of compensation programs.
– Lead market total compensation wage reviews. Provide guidance and recommendations to markets/brand leaders.
– Working independently with designated clients (disciplines, geographies, businesses), provides on-going compensation consultation regarding management and hourly compensation issues in an accurate and timely manner. Identifies issues which may evolve to be broader projects, such as those with an enterprise-wide scope. Prepares recommendations/options and presents to manager for support and direction.
– Leveraging consulting experience, provides compensation expertise to aid customers at all levels in the organization in making informed compensation decisions. Independently conducts salary analysis as requested by clients including analyzing salaries for internal equity and compliance with compensation guidelines and provides recommendations and alternatives.
– Develop and document procedures to streamline processes and ensure compliance with regulatory requirements and work with HR Generalists to educate managers.
– Leads efforts related to the design of incentive and recognition program recommendations in support of company goals and brand philosophy.

Supports more senior associates in achieving business results by:
– acting in a consultative fashion to implement programs impacting the broader organization.
– developing and recommending approaches for communication of broader compensation-related organizational goals.
– achieving results against budget within scope of responsibility.
– recommending calculated risks to move the department or team forward.
– Developing and promoting adoption of systems to organize, track, and answer questions on enterprise-wide issues
– balancing the interests of own group with the interests of the organization.
– influencing decision-making of clients in support of departmental/corporate objectives.

Responsible for own work and assists in contributing to team, department and/or business results. Performs other duties as appropriate.
Coordinates and manages a variety of enterprise-wide compensation infrastructure projects (i.e. site classification, structure analysis, etc.) throughout the development and implementation process. Works with internal and external resources to ensure timely completion of all projects within budget constraints.

Specific Candidate Profile (the education, experience, skills and attributes that are important for this position):
• BA/BS degree in Human Resources or a related field or equivalent experience;
• 4-7 years of solid, progressive compensation analysis, design and administration experience required.
• Proven project management skills and experiences in leading medium to large enterprise-wide projects.
• Excellent written and verbal communication skills required.
• Demonstrated experience interacting effectively as a team member/consultant with all levels of associates.
• Proven ability to independently identify and analyze problems/issues, assess risk, evaluate alternative potential solutions and recommend a course of action.
• Ability to perform independently.
• Strong MS Word and expert Excel and Access skills are required. PeopleSoft experience and proficiency preferred.

HR Assistant Director – Khalidiya Palace hotel – Abu Dhabi

Resort Khalidiya Palace Rayhaan Abu Dhabi

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Resort Khalidiya Palace Rayhaan Abu Dhabi
Resort Khalidiya Palace Rayhaan Abu Dhabi

Expiry Date: 2018/12/26
Ref. JB3846705
 
Human Resources – Assistant Director of Human Resources
Khalidiya Palace Rayhaan by Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Director of Human Resources / Assistant Human Resources Manager you are responsible for assisting the Director of Human Resources / Human Resources Manager in managing all the respective HR functions in order to meet the strategic business objectives.
 
The role involves development and implementation of strategies and policies and will include key responsibilities such as:
 
•Assist in the recruitment and hiring of all front line employees
 
•Available for employees at all levels to advise, counsel and assist with problems or queries
 
•Encourage a good standard of employee conduct and behavior and coordinate disciplinary procedure when necessary

•Coordinate, control and inspect staff accommodation and ensures it is of the highest possible standard of cleanliness and comfort

•Coordinate and encourage sports and social activities on a regular basis

•Ensure the publication of any information on a regular basis by maintaining lively and interesting staff notice boards and updating ‘Insight Rotana’

•Ensure appraisals are carried out for every employee at least once every 12 months and review all appraisals and follow up on development needs, if required.

•Maintain high level of colleague satisfaction and team spirit through active support, direction and participation with hotel core committees

•Maintain a high level of effectiveness communication throughout the hotel

•Foster and promote a cooperative working climate, maximizing productivity and morale

Skills
Education, Qualifications & Experiences

You should have a university degree in a related discipline / or professional Human Resources designation with a minimum of one year experience in the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.

HR Manager wanted ADCB bank – SERCO – Dubai

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Serco logo
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Career Opportunities: HR Manager (54871)
Req ID 54871 – Posted 30/10/2018 – United Arab Emirates – Dubai – HR Professionals – Full Time
Key purpose
 
The purpose of the Human Resources (HR) Manager role is to work with the HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business. The HR Manager manages, executes, directs and monitors delivery of HR services to support people management to the business and provides human resource advise for Serco People Managers, covering all areas of the employee lifecycle including employee relations, performance management, pay review, talent management and absence management and will manage from one to a team of Senior HR Advisors.

Key Responsibilities
 
Works with both the HR Business Partner and HR Shared Service management to agree and implement strategies that support business objectives;
Provides a proactive and/or “on demand” advisory and consultancy service to people managers on a range of human resources issues, employee life cycle procedures and policies
consistent with employee standards, legislation and guidelines;
Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures;
Manages end-to-end and timely closure of disciplinary, performance, reward, talent, grievance cases and absence management for all employees;
Provides coaching and mentoring to line managers on employee relations, performance management, pay review, talent management, absence management and people transition management;
Responsible for ensuring the quality of on-boarding within their business units and managing the contract specific on-boarding process for people managers and employees;
Assists people managers in the development of manpower plans on an annual basis;
Identifies capability gaps and provides analysis to the HR Business Partner to ensure capability gaps are closed;
Ownership of the implementation and monitoring of the Performance Management process within their contracts, including providing training to people managers;
Delivers training appropriate to support the implementation of people management initiatives or to embed policies and procedures;
Implements employee engagement initiatives across the contract base to drive a culture of exceptional customer service;
Facilitates the annual employee survey and works with people managers to develop action plans;
Provide Support to the HR Business Partner with all transitions and mobilizations within their division;

Manages the annual pay review process within their business unit, ensuring people managers are following any Group or Regional Compensation and Benefits Procedures and that performance ratings are correctly reflected;
Performs job evaluation within their contracts and provides evaluation recommendations to the HR Business Partner for verification;
Monitors progress against Nationalization targets within their contracts and identifies areas for improvement following consultation with people managers;
Prepares weekly and monthly reports.
Manage ad hoc projects as directed by the HRBP.
Analyses exit interview feedback and provide information, guidance and analysis as appropriate to people managers and HR Business Partner;
Is a point of escalation for the MYHR and Senior Advisors for more complex queries;
Attends audits and ensures accuracy of data provided by the Senior HR Advisors in relation to onboarding, performance management, competence and business procedure compliance and ensures actions are closed following audit reports;
Acts in accordance with the Governing Principles of Serco at all times and is a champion of the Governing Principles within their contracts;
Perform and carry out other duties as instructed / directed by the Human Resources Business Partner.

HSQE Responsibilities and Information Security Responsibilities

Plays an active role in the development and implementation of the Integrated Management System requirements within their Department and provide the leadership to ensure that contents of Environment, Quality, Health & Safety and Information Security Policy Statements are known and understood by their staff
Provides input into the development of the Environment, Quality, Health & Safety and Information Security Policy Statements
Exercises a personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions and promote the same within their area of responsibility;
Ensures that a good HSQE and Information Security culture is promoted within their departments and among their peers
Leads by example and ensure that ways to conserve energy, water and resources and minimise the generation of waste are identified and responded to within their area of responsibility
Protects information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental
Promotes a good HSQE and Information Security culture among their departments and peers
Conducts regular reviews on the HSQE and Information Security Performance and seek ways to continually improve
Carries out regular safety tours and inspections

Knowledge

Minimum Bachelors Degree or equivalent. A recognised HR qualification (CIPD or equivalent) is preferred;
Excellent, in depth knowledge of Human Resource practices;
High-level knowledge of employment legislation in countries within which their role operates and how to translate into day to day HR operations.

Skills

Supervisory capability;
Have an up to date understanding and application of employment law and HR best practice;
Relationship Management Skills – e.g. influencing, stakeholder management, dealing and having with difficult conversations;
Excellent negotiation skills with confidence in communication;
Excellent communication skills (written and verbal) to ensure that employee communications drives engagement across all levels;
Ability to coach and develop people managers;
Strong people management and relationship building skills essential;
Ability to work collaboratively, working closely with HR Shared Service teams to ensure joined up delivery;
Customer focus with a drive to deliver exceptional customer service;
Ability to build strong working relationships/networks with all stakeholders and maintain a high degree of integrity;
Ability to quickly gain and maintain a deep understanding of the business he/she supports;
Ability to apply judgement to individual cases, make decisions and manage risks;
Delivery focused individual with the ability to work in a self-sufficient manner;
Ability to demonstrate presence and credibility within the organisation and manage key stakeholders;
A creative ‘can-do’ attitude and preparedness to meet new challenges.

Experience

In depth Generalist HR experience;
Excellent generalist/operational HR experience at HR Manager level or equivalent;
Experience of managing a team of people;
Practical experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases and complex case management, performance and reward management, people transitions
Experienced at coaching/influencing/ mentoring managers.

Additional dimensions, KPIs or special features of the role

Functional role within the HR operations providing consultative and coaching advice to people managers
Required to provide consultative support to people managers
Functional role within the HR operations providing consultative and coaching advice to people managers
Required to provide consultative support to people managers
Responsible for managing a team of Senior Advisors within the business
Responsible for providing a professional, customer focus service of HR advice to the business.
A high level of mobility is required.

Recruiter wanted – PARSONS – Abu Dhabi

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Parsons logo Dubai

REF: 53765
Parsons’ engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.

POSITION OVERVIEW:
Provides guidance to employees and hiring managers on recruitment issues. The incumbent must be proficient in applying relevant TM principles, company policies, and practices to complete recruitment tasks.
 
SPECIFIC RESPONSIBILITIES:
Collaborates with recruitment team and hiring managers in defining position responsibilities and identifying potential qualified candidates.
Interviews and recommends placement of candidates for various positions on the assigned project/s.

Manages the hiring process including recommending salary offers, relocation packages, and addressing any other issues pertaining to prospective candidates. May negotiate relocation packages for employees being redeployed to new work locations.
Clearly articulates the application of relevant laws and regulations, as well as TM principles and company policies related to area of responsibility, in an effort to guide hiring managers in making decisions, as the need arises.
Performs other responsibilities associated with this position as may be appropriate.
QUALIFICATIONS:

Bachelor’s degree from a recognized college/university.
5 years of work experience, of which minimum 2 years in recruitment. This is a junior, development position.
Familiarity of using an advanced applicant tracking system / software.
Fluent in English language, both written and spoken.
Acute attention to detail and organized.
Upholds the principles and values of the company.
Excellent interpersonal skills and ability to handle a variety of sensitive situations and confidential assignments.

Recruiter – Arabic Speaker wanted at SERCO – Dubai

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Serco logo
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Career Opportunities: Recruiter – Arabic Speaker (53761)
Req ID 53761 – Posted 04/10/2018 – United Arab Emirates – Dubai – HR Professionals – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

We are looking for a highly motivated and committed Recruiter to look after the Serco Middle East Transport Sector. Serco operates in five major geographies: UK, Europe, Americas, Middle East, and Asia Pacific) and a global BPO services business (Serco Global Services – SGS).

Serco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £300mn in 2014. Its portfolio includes Light Rail, Air Traffic Control, Integrated Facilities Management and Technology, with Healthcare and Vocational Training as key emerging sectors. Serco runs the iconic world class Dubai Metro and is also responsible for most of the Air Traffic control business across the Middle East, including Dubai Airport. Bayed University and Cleveland Clinic Abu Dhabi are key Facilities Management contracts.

The Middle East business has historically been UAE-focused, with more recent growth in Bahrain, Iraq, Qatar and The Kingdom Of Saudi Arabia. In line with the wider group strategy, the CEO Middle East role is critical to growth within existing and new geographies and sectors.

The key purpose of this role is to support the hiring of all required staff into the Transport for Serco Middle East. The role will be responsible for enhancing organizational effectiveness through ensuring the best quality candidates are identified and selected appropriately, and within required timeframes. The role will also provide support to other sectors hiring needs when required.

 

Reason for role

The Serco Middle East business is seen as a growth engine for Serco Group. The Middle East strategy and organisational structure is aligned to a number of the five pillars established through the strategic review as core foundations for the growth of Serco, including Transport, Aviation and Health/Facilities Management.

To enable Serco Middle East to deliver on its revenue and growth targets, the quality and timeliness of the supply of resources is a critical component. This means ensuring that the Transport business is able to meet client requirements for personnel, with the correct skills levels, at the time committed to the client. To achieve this, the role has to gain knowledge of the current and future resourcing requirements, have a good market knowledge to understand where to obtain the resources and be able to work with the recruitment team to deliver.

Structure and reporting relationship

The role will report to the Recruitment Manager, Transport.

Key Stakeholders to the role will be

Transport HR Business Partner’s direct reports
Hiring Managers in the Transport business
Recruitment Team and wider HR team
Wider Serco Middle East support teams including Finance, Bidding and Commercial Teams

Key Responsibilities

Own the end to end recruitment process for Transport, typically for Grades up to 15. The end to end process includes:
Complying with the internal job posting policy;
Managing external sourcing channels;
Building and managing candidate pipelines;
Screening CVs;
Managing rejections;
Arranging assessments;
Overseeing logistics;
Collating information; and
Ensuring Candidates are managed through the onboarding process.
Be responsible for delivering against the Transport sourcing strategies for roles including mass hiring, direct sourcing, Contingency and Retained Agency use.
Be responsible for delivering “project” recruitment and mobilizations within their assigned business units
Research and recommend channels to recruitment. e.g. search firms national/local publications, trade magazines, career fairs, universities and internetetc
Pre-screens candidates and attends interviews with Line Managers for assigned roles to ensure the best quality candidates are identified and selected appropriately
Draft interview questions and determine the appropriate interview pack and technique based on level of role. Advises and supports the Line manager accordingly
Ensure Line Managers are recruiting within the agreed organisational parameters and governance procedures
Ensure Line Managers are well equipped to make the right hiring decisions and ensure the end to end hiring process is smooth and efficient
Works with, develops and manages the relationships with recruitment agents as preferred suppliers to Serco
Implements assessment methodologies as required for the roles, including psychometric testing
Carry out analysis of data and work to create meaningful MI around recruitment activity
Work closely with Line managers to ensure hiring strategies are implemented and the hiring parameters are met
Carry out ad-hoc project work as directed by the Recruitment Manager
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a healthy and hard-working culture among their peers, subcontractors and third parties
Assume the responsibilities of the Sr. Recruiter in their absence

Revenue Protection Officer wanted at SERCO – Dubai

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Revenue Protection Officer – Success Profile
 
Reporting to: Revenue Protection Supervisor
 
Division/Function: Transport – Dubai Metro and Tram
 
Base location: Dubai
 

Job ID: Administrative
 
Job Family: Operations Passenger Services Department
 
Grade: 11

Key purpose

The purpose of this position is to provide administrative support to the Revenue and Protection Department and collate the required revenue reports for Dubai Metro and Tram.

 

Structure and reporting relationship

This role reports to the Revenue Protection Supervisor and will give administrative assistance to the Deputy Head of Operations Services and Revenue Protection Manager.

 

Based on the specific requirement of the role

Key accountabilities

The Revenue Protection officer will be responsible for providing administrative and clerical support within Revenue and Protection Department.
Responsible in scheduling meetings, taking minutes of the meeting and ensure that action register is always updated.
Responsible for collating the following reports:
Daily reports
Daily Fine Data Base
Daily Revenue protection (cumulative fine, violations, paid and unpaid fines)
Weekly/Monthly Revenue protection report
Weekly/Monthly Fine Analysis report
Weekly/Monthly Ticket Inspector Report
*The above reports will be submitted to Revenue Protection Supervisor

Monthly updates for Sickness and absence report
Monthly updates for Business Expenses report
Monthly updates for Mobile report
*The above reports will be submitted to the Operations Coordinator as part of the Monthly updates from Revenue Protection Department to the Operations Director

Coordinate with other Operations Section Coordinators and Administrators and keep track of Revenue and Protection staff records including contact details and emergency contact details
Responsible for monitoring attendance, overtime, leaves (annual, sick and etc.) and ensure that Mohr and Operations Tracker is updated
Create and maintain an efficient filing system
Co-ordinate with all concerned parties to ensure an efficient level of general office support activities – e.g. filing, diary keeping, stationery, meeting rooms management, procurement requisitions
To perform as My HR super user, provides support and act as first point of contact of employees in relation to the use of My HR Employee Self Service
To perform as SAP super user:
Raising purchase orders
Generate Accrual reports
Process reimbursement via BER
Coordinates company events including team building, away day, annual event, briefings/presentations to make sure it runs smoothly and successfully; managing details like programme, location, selecting menus, accommodation and transportation
Maintain soft copies of standard templates and formats to facilitate consistent and efficient documentation
Assist the Revenue and Protection Department in complying with documentary requirements, process requests by acquiring proper signature and submit relevant parties
Assist Revenue and Protection department in coordinating a smooth office transfers and complying with the documentary requirement
Perform and carry out duties as instructed / directed by Revenue Protection Supervisor
Essential technical and professional skills , knowledge and qualifications

Ideally a Degree holder or high diploma of post-secondary education in a related discipline.

Skills:

Knowledgeable is Microsoft Office particularly in Word, Excel, Power point and Visio and ability to learn new software based applications
Excellent communication and influencing skills
Excellent level of English comprehension, spoken and writing skills and in numeracy skills required to take minutes, prepare, edit, proof read letters, reports, etc.
Highly organised and methodical in approach to work
Motivated and flexible to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies
With are venue and protection experienced is an advantage
A dynamic, high energy individual who can support several groups/sections within a department
A mature and responsible approach to work and use initiative to solve problems and be able to liaise in a professional and persuasive manner with staff at all levels in the organisation
Strong organisational skills, detail oriented, and the ability to handle multiple priorities
Ability to maintain confidentiality in handling highly sensitive, confidential and non-routine information

Qualifications:

A minimum of 3 years, preferably 5 years of experience as an Administrator

Government Relations Coordinator wanted at Marriott hotel – Abu Dhabi

marriott hotel Abu Dhabi al forsan

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marriott hotel Abu Dhabi al forsan
marriott hotel Abu Dhabi al forsan

Job Number 18002AYX
Job Category Human Resources
Location Marriott Hotel Al Forsan, Abu Dhabi
 
Schedule Full-time
Position Type Non-Management/Hourly
Arabic speaker

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Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary
Have a working knowledge of all Corporate and Hotel operating procedures.
Have a working knowledge of all UAE Labor Laws and informs hotel about any upcoming changes affecting the hotel operations, licenses and regulations
File visa application for guests and employees and ensure a timely approval.
Supports the medical screening of all associates and their dependents
Ensure that associates who have direct contact with guests must have their food handling card.
Maintain a weekly cost overview with detailed justification which must be presented to HR manager/DHR and to Director of Finance
Assist with applications for various licenses needed for the Hotel i.e. liquor, Hotel, entertainment, Tourism license, Housing registration etc.
Maintain a passport file system in the office.
Monitor the visa, occupational card and passport expiration of all the associates.
Ensure that front office maintains a proper guest passport file system.
Accompany employees to the airport at the end of their contract to ensure visa cancellation.
Supports the hotel with any Arabic translations
Assist the Sales Department with leads from local companies and Government institutions.
Maintains a good working relationships with the hotel owner visa representatives
Support the Human Resources and Housing team with other departmental activities, tasks and job allocations as per request and specified by Director of Human Resources, Assistant Human Resources Manager and Housing Manager

On-Boarding Administrator wanted at SERCO – Dubai

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Serco logo

Key purpose
The HR and On-boarding Administrator is primarily responsible to assist with the efficient and effective HR related administration of the HR Shared Services and on-boarding new joiners. This role will also require regular follow-ups and coordination with internal stakeholders to ensure adherence to governance and control around administration and On-boarding processes.

Structure and reporting relationship
Reporting to the Service Operations Manager
Co-ordinate with recruitment teams and candidates for smooth on-boarding and ensure required approvals and documents are in place before new joiners are on-boarded
Prepare new employee files, ensuring they contain all relevant and required forms and scan all documents uploading them onto the shared drive
Responsible to co-ordinate with E&Y for employee’s tax briefing and ensure employee’s tax liability status is confirmed before joining

Responsible to ensure all the information required from a system perspective is captured, follow up on missing information and send SAP hiring request
Coordinate with travel desk to arrange mobilisation flights and hotel accommodation
Ensure all communications with stakeholders involved in recruitment and on-boarding process is completed in a timely manner
Co-ordinate with PROs and candidates to arrange labour approval and visas as per the UAE labour law
Maintain a tracker for new joiners to ensure required documents are collected within defined timelines and the escalation process is followed regularly to notify recruitment of updates
Coordinates hiring communications for candidates to be offered ensuring candidates receive their contracts and offer letters, complete and send forms and are aware of requirements for visa preparation process
Raise and manage Purchase Order numbers for the HR Shared Services team
Audits and arranges signatures on employee related letters (Salary Certificates, NOC’s etc.), scans and records the soft copies and ensures the hard copies are sent to employees in a timely manner
Assists the HR Shared Services teams with administration based tasks, such as distribution of medical insurance cards, data gathering, data validation, data entry, scanning, printing, expense submission etc.
Responsible for ensuring all relevant and approved HR Shared Services documentation is recorded, tracked and shared with the relevant department for uploading to the Company’s central documentation repository. Therefore, ensuring the most up to date documents are available for use by employees
Work in partnership with HR colleagues to assist in the organization, monitoring and execution of HR Shared Services related administration to enable the provision of a professional service
Develop an effective working relationship with other HR based departments to facilitate efficient processing of multi department dependant tasks
Performance of other administration related duties as directed by the HR Shared Service management

Education

High school qualifications

Experience

Minimum of 1-2 years’ experience in HR/Administration field is a must
Middle East experienc preferable
Experience within a Multinational company

Knowledge and Skills

SAP experience is preferred
Experienced PC user familiar with MS Word, MS Excel and MS Outlook
Sufficient typing speed and accuracy
Fluent in written and spoken English
Excellent interpersonal and communication skills and confident in communicating with people across all levels within the company
A mature, proactive and responsible approach to work with initiative and problem solving capability
Ability to work well under pressure and meet deadlines on assigned projects
Excellent attention to detail with the ability to spot possible errors and escalate concerns or queries to the relevant people
Self-starter, with the willingness to learn and the ability to work independently as well as part of a team
Ability to handle confidential information in strict confidence
Ability to work in a fluid, diverse and fast paced work environment
Service focused

Colleague Accommodation Supervisor at Centro Barsha – Dubai

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centro hotel barsha Dubai

Expiry Date: 2018/09/06
Ref. JB3815542
Human Resources – Colleague Accommodation Supervisor
Centro Barsha
 
Job Description
We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Colleague Accommodation Supervisor you are responsible for all administrative work related to the maintenance and colleague welfare within the accommodation and your role will include key responsibilities such as:
• Update regularly the accommodation plan and rooms inventory
• Report incidents in the accommodation and report immediately to the Human Resources Department
• Handle colleague welfare and concerns related to rooms and privacy
• Pick up and drop of a colleague to the airport
• Coordinate with the contracting company concerning all maintenance issues

• Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our colleagues a healthy environment

• Daily patrol in the accommodation for anything unusual to be noted and reported to the Human Resources Department

• Follow up with the purchasing on pending items related to the colleague housing

• Update all stores in the accommodation and ensure no shortage of needed items

• Arrange rooms for new colleagus as per the SOP’s

• Handle and control colleague movements and shifting inside the accommodation

• Prepare and maintain up to date inventory lists for all flats and accommodation

Skills
Education, Qualifications & Experiences

You should ideally have previous experiences in a similar role with a good command of English. Other language skills and computer knowledge are an advantage.

Assistant Director of HR wanted by Beach Rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

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beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2018/07/24
Ref. JB3792965 Post Share Tweet
Beach Rotana
Human Resources – Assistant Director of Human Resources
Beach Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Assistant Director of Human Resources, you are responsible for assisting the Director of Human Resources in managing all the respective HR functions in order to meet the strategic business objectives.

The role involves development and implementation of strategies and policies and will include key responsibilities such as:

•Assist in the recruitment and hiring of all front line employees

•Available for employees at all levels to advise, counsel and assist with problems or queries

•Encourage a good standard of employee conduct and behavior and coordinate disciplinary procedure when necessary

•Coordinate, control and inspect staff accommodation and ensures it is of the highest possible standard of cleanliness and comfort

•Coordinate and encourage sports and social activities on a regular basis

•Ensure the publication of any information on a regular basis by maintaining lively and interesting staff notice boards and updating ‘Insight Rotana’

•Ensure appraisals are carried out for every employee at least once every 12 months and review all appraisals and follow up on development needs, if required.

•Maintain high level of colleague satisfaction and team spirit through active support, direction and participation with hotel core committees

•Maintain a high level of effectiveness communication throughout the hotel

•Foster and promote a cooperative working climate, maximizing productivity and morale

Skills
Education, Qualifications & Experiences

You should have a university degree in a related discipline / or professional Human Resources designation with a minimum of one year experience in the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.

HR Manager wanted by Atkins – Dubai

Atkins global logo

APPLY HERE

Atkins global logo
Atkins global

HR Manager
ME-006016
Support Services
We are currently seeking a HR Manager to join out HR department located at our Dubai office. Reporting to the Senior HR Manager, this position will be responsible for delivering the activities of the HR function which supports one or several of our business divisions.

The role will work closely with business line managers to ensure HR programs and services are in place to support and drive business objectives. In this role the HR Manger leverages services from the centres of expertise in the areas of Talent Management, Global Mobility, Recruitment and Rewards. We are seeking an individual with a solid HR business partner background and demonstrated change management experience with a broad range of HR initiatives and programs.

The selected individual will be able to guide cultural change, build internal business partnerships and provide coaching to develop others, challenge the status quo and offer creative solutions to business issues. The candidate must possess strong interpersonal and project management skills, have strong business acumen and previous experience in a large organization, preferably within the professional services sector.

This position has minimal supervisory responsibilities, but does serve as a coach and mentor for other positions in the department and the business.

This is an exciting and challenging role, utilizing expert skills and knowledge to deliver a breadth of service that spans a diverse range of operational HR activities.

This is a full-time position. Occasional travel is expected for this position.

 

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Director of Operations wanted by Lapita resort hotel – Dubai

Lapita Hotel Dubai

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Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 18001HF1
Location Lapita, Dubai Parks and Resorts,Dubai,UAE

JOB SUMMARY
Functions as the strategic business leader of the property’s Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES
Managing Profitability
• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
• Analyzes service issues and identifies trends.
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals
• Monitors hotel operations sales performance against budget.
• Reviews reports and financial statements to determine hotel operations performance against budget.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams
• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
• Develops systems to enable employees to understand guest satisfaction results.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience
• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
• Responds to and handles guest problems and complaints.
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

 

Front Office Manager wanted by St Regis hotel – Abu Dhabi

St Regis hotel Abu Dhabi

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St Regis hotel Abu Dhabi
St Regis hotel Abu Dhabi

Job Number 18001KHF
Location The St. Regis Saadiyat Island Resort, Abu Dhabi, Abu Dhabi,
 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

 

RESOURCE ALLOCATOR wanted by DNATA – DUBAI

Dnata Dubai logo

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Dnata Dubai logo
Dnata Dubai logo

United Arab Emirates
RESOURCE ALLOCATOR (DNATA) – 180000T7
Closing Date: 14-Jun-2018
Maximise the utilisation of resources and provide a dynamic resource allocation plan by optimally allocating the key operational resources (including manpower, equipment and facilities) on the day of operation.

Ensure that the allocation of resources is undertaken independently, without prejudice, and in-line with the planned business needs, the dynamic real-time operational demands and the unscheduled customer requirements, whilst achieving the targeted levels of the current Service Level Agreements.
 
Provide an independent view regarding the most effective utilisation of all resources.
 
Job Outline:
1. Undertake allocation activities in 3 phases:

– Pre-planning – taking into account the expected demands, schedules and rostered resources, pre-plan the allocation of tasks 24-72 hours in advance of the shift (as per agreed timetable and department’s specifics).

– Shift allocation planning – during the shift, prior and/or at the start of the appropriate shift, taking into account the actual availability of resources (manpower, equipment and facilities), re-check the pre-plan and undertake the detailed allocation of all resources ensuring that allocation is undertaken according to load.

– Real-time – taking into account the availability of resources and the dynamic operational environment, undertake all aspects of the real-time allocation of resources in line with the actual loads. Actively monitor the achievement of tasks and adapt the allocation plans as required due to differentials in actual time versus planned time taken to complete tasks. Effectively adapt allocation plans according to unscheduled demands of customers (i.e. delays).

0. Improve operational efficiency and productivity by utilising specialist knowledge of the decision support systems (including but not limited to the Resource Management System (RMS), Real-Time Control (RTC), Multi-Access Check-in System (MACS), Management Information System (OPERA)) and any other IT system) to ensure that the most effective resource allocation plan is created, communicated, and executed.

0. Actively work with the operational shift in-charge by providing expert advice, input and direction in order to respond to dynamic changes during the shift; for example in cases of staff sickness or absence actively review allocation plans and make recommendations as to whether replacement or over-time is required. Undertake actions as agreed to update the administrative section regarding staff non-attendance.

1. Effectively communicate the resource allocation plan to the resources (either directly or via the operational shift in charge) and continually monitor the progress of the assigned tasks to the resources.

2. Monitor the effectiveness of the allocation plan and continually feedback recommendations regarding roster solutions and resource engagement standards to the relevant resource planning team. Continuously keep up-to-date on the service and resource levels agreed by the departments, through co-ordination with the relevant standards & procedures staff, line managers and supervisors. Increase effectiveness of staff allocation by continuously maintaining the qualification levels of staff on the master list within the system.

3. Maintain regular co-ordination and communication with resource planning and IT, to ensure that the decision support systems, deliver functional results and are configured in-line with the operational needs. Keep up-do-date with all the existing and new system functionalities for the systems relevant to the allocation function.

4. Ensure that robust and effective resource allocation plans are in place and utilised during scheduled and unscheduled system outages.

5. Work as part of a team of resource allocators ensuring smooth handover to and from colleagues on shift duties and covering for other departments or areas as required. Monitor the effectiveness of the allocation to maximise the potential of the systems at hand and for on-going review and recommendations to the management team.
QUALIFICATIONS & EXPERIENCE

Skills/Qualifications
– Completion of Operational Training Courses would be advantageous e.g. Dangerous Goods Handling, LC1, Load Processing and Handling Course.
– Knowledge/experience in GSE/Aircraft Appearances activities (DNATA only)

– 5 years experience (at least 2 years in a supervisory role) in a ground handling/airline industry
– Previous experience of having worked within an operational resource allocation, shift management, or overtime planning type function would be advantageous

– Must have excellent analytical skills and be able to quickly respond to dynamic changes during the shift

– Must have excellent communication skills (both written and verbal) and be able to effectively convey his/her proposed recommendations and changes in allocation

– Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages and high proficiency of MS-Office

– Staff should not have been to an assessment for this postion in the last 6 months.

Asst. HR manager wanted by MOVENPICK hotel – Dubai

movenpick hotel Dubai

APPLY HERE

movenpick hotel Dubai
movenpick hotel Dubai

 
We are currently looking for
 
Asst. HR and L&D Manager
Key requirements
The ideal candidate must:
 
have at least 2 years of experience in hotels as HR professional in supervisory/managerial position,

have the ability to communicate well in English,
have positive work attitude and enthusiastic,
have the ability to work independently and under pressure,
be a good team player and possess good leadership skills,
possess excellent organizational skills, able to multitask and meet deadlines,
be proficient in computer operations (Word, Excel and PowerPoint).

Knowledge is UAE labor law is preferred
Certified off job/ off job trainer is preferred

Kindly send your update profile if PDF format to Danielle.Flores@movenpick.com

 

Outlet Manager wanted – W Hotel – Dubai

APPLY HERE

Posting Date May 24, 2018
Job Number 18001HE1
Location W Dubai – The Palm, Dubai, United Arab Emirates

JOB SUMMARY
 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

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Human resources coordinator Rixos hotel in Dubai

Rixos hotel Dubai JBR

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HUMAN RESOURCES COORDINATOR – ARABIC SPEAKING
Job Reference 450238 • Profession Human Resources – Training | Staff Administration

Rixos Premium Dubai JBR
Anticipated Start Date 10-06-2018
SKILLS
Level of Education
Bachelor / Licence
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
English
Arabic
ESSENTIAL AND OPTIONAL REQUIREMENTS
Main Requirements:

Fluent English and Arabic Language is a must.
Administrative work experience in 5 star Hotel
Excellent communication skills, both written and verbal
Great attention to details
Good organisation and administrative skills
Have a warm, welcoming and friendly approach
Team worker
Ability to work under pressure

KEY TASKS
As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Responsible to provide a full range of administrative support activities to the Assistant Human Resources Managers, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources

Chief Concierge wanted by W Hotel in Dubai

w hotel dubai

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Posting Date May 22, 2018
Job Number 18001GDR
Job Category Rooms and Guest Services Operations
Location W Dubai – Al Habtoor City, Dubai, United Arab Emirates
Brand W Hotels

JOB SUMMARY
 
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

Education and Experience
 
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest’s specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Ensuring Exceptional Customer Service

• Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Supports employees understanding of customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives and the peers on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Assistant Lobby Lounge Manager wanted by Bulgari hotel – Dubai

Bulgari hotel Dubai

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Posting Date May 21, 2018
Job Number 18001FZN
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai, Dubai, United Arab Emirates
 
JOB SUMMARY
 
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee’s concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest’s concerns.

• Understands the brand’s service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest’s satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Assistant Guest Relations Manager wanted by Bulgari hotel Dubai

Bulgari hotel Dubai

APPLY HERE  

Posting Date May 16, 2018 Job Number 18001EHA
JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supports all day-to-day operations.

• Understands employee positions well enough to perform duties in employees’ absence.

• Coaches, counsels and encourages employees.

• Handles employee questions and concerns.

• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

• Guides daily Front Desk shift operations.

• Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

• Strives to improve service performance.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service within guidelines.

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implementing the customer recognition/service program, communicating and ensuring the process.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Ensures employees have the proper supplies and uniforms.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides feedback to individuals based on observation of service behaviors.

• Participates in an ongoing employee recognition program.

• Conducts training when appropriate.

• Participates in the employee performance appraisal process.

 

human resources coordinator wanted by Rixos hotel Dubai

Rixos hotel Dubai JBR

APPLY HERE  

15/05/2018

HUMAN RESOURCES COORDINATOR
Job Reference 449954 • Profession Human Resources – Training | Staff Administration

Rixos Premium Dubai JBR
Status Full Time
Anticipated Start Date 15-05-2018
CONTACT
Tazhibayeva Zhamilya zhamilya.tazhibayeva@rixos.com
+971 4 520 0000
Human Resources Professional experiences::1 to 2 years
Languages essential English&ARabic
MAIN SCOPE OF THE JOB:
Under the guidance and supervision of the Assistant HR Manager and or Director of Human Resources and within the limits of the established Rixos Hotel Standards, his/her responsibilities are to provide efficient, personalized, courteous and punctual service toall employees. To work with a team spirit and achieve departmental targets. As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department.

ESSENTIAL FUNCTIONS:
Responsible to provide a full range of administrative support activities to the Colleagues, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources.

Internship Opportunities from Dubai Silicon Oasis Authority

Dubai Silicon Oasis Authority

APPLY HERE

Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority

Posted Date: May 10, 2018
Expiry Date: Unlimited
Ref. JB3798670
Internship Opportunities
Mentioned below are the different internship opportunities offered by DSOA as of now;

Digital Marketing Intern
Maintenance and enhancement of the website. This includes content updates, creation and design of new section and elements, adding new functionalities (through integration of 3rd party plugins/services; no own development or coding).
To undertake a research project, reviewing the current event registration, attendance, invitation and survey systems. Evaluate if better systems can be implemented to automate & streamline process.
To review our current Mailchimp use for optimized automation with a review of the current design style and possible upgrade.
To assist with onboarding mentors and mentees to the Union platform and review this platform’s other uses.
To review the community portal and implement ways to drive more traffic to this medium.
Working on new IT-related initiatives and projects for Dtec.
Finance Intern

Knowledge of accounts payable and accounts receivable
Computing skills, including the ability to operate computerized accounting, spreadsheet and word-processing programs
Accuracy and efficiency when completing data entry tasks
Attention to detail and an eye for a high level of accuracy
Adminstration Intern

Attend the visitor/contractors & clients and guide them to respective staff.
Monitor & track incoming & outgoing documents/email communications, Responds to inquiries and complaints from clients.
Update document technical Service Requests in the system, carry out office-based work (e.g. DP, COS, Rate service request, MSD system, stationery requests, etc.).
Follow up pending works and seek approval from Line Manager.
Government Services

Assist in handling & resolving customer problems..
Handling customers applications.
Collection of documents from customers.
Operating the system to apply or rectify customers applications.
Human Resources Intern

To send out communications to other departments in regards of Talent Acquisition,
Meeting with departmental representatives to discuss issues in regards of the internship or other aspects of Talent Acquisition.
Assisting departments with their recruitment needs through liaison with agencies/ advertisers
Coordinating prospective candidates and employees to facilitate interviewing schedule.
Participating in the collection of feedback in regards of various activities preformed within Talent Acquisition.
Assisting with the production and implementation of HR policies and procedures
Responding to other ad-hoc queries from other personnel in the company
Assistant Sale Intern

Administration skills.
Computer skills including working knowledge or Word, Excel & PowerPoint.
Good telephonic manner.
Good business command of English language (writing, reading and verbal), Arabic would be considered an advantage.
Customer service skills.
Helpdesk Support Intern

Manage / monitor day to day facilities management help desk system
Manage and control Document management for client request,
Follow up with service providers regarding open request
ICT Intern

All the employees, contractors, consultants, temporary, and other workers shall adhere to the acceptable usage of facilities that are owned or leased by the DSOA such as work stations, Email and Internet provided to the
Skills
Excellent command in English and Arabic.
Time Management
Research and Analysis
Critical thinking
Technical Proficiency (Mircorsoft Office 365)

Helpdesk Operator wanted by SERCO in Al Ain UAE

Serco logo

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Serco logo
Serco logo

Career Opportunities: Helpdesk Operator – Subject to Contract Award (48711)
Req ID 48711 – Posted 08/05/2018 – United Arab Emirates – Al Ain – HR Professionals – Full Time
Helpdesk Operator (Subject to Contract Award) – Success Profile
Reporting to: Site Services Manager
Division / Function: SME / IFS
Base location: Al Ain

The purpose of the job is to respond to the requests directed to the Helpdesk and monitor and control the daily operations of the building and to record any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned preventive maintenance.

This role delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.

Structure and reporting relationship

Reports to the Site Services Manager.

Based on the specific requirement of the role

Key accountabilities

Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties.
Answer calls within the agreed KPI (Key Performance Indicator).
Fast and efficient handling of queries with clients.
To priorities calls in accordance with procedure.
Record tenant and system fault requests on the CAFM system accurately.
Assign, generate and schedule job cards for technicians and building managers.
Communication with site management and staff relating to calls/emails received.
Follow-up with clients/tenants and technicians re job cards issued.
Fast and efficient handling of queries with tenants/clients.

 

 

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HR MANAGER wanted WALK IN INTERVIEW

Company Name: Global Migration Services
Employment Type: Full Time
Job Role: HR Manager
Minimum Work Experience: 2-5 Years
Minimum Education Level: Bachelors Degree
Listed By: Employer
Description:
Our company will hold a walk- in interview for the position of HR Manager.
Preferred Nationality:Indian ,Pakistan, Filipino

Duties and Responsibilities include but not limited to:

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.

Candidate must have 3-4 years of experience as an HR Manager in UAE
Candidate must also have an excellent command in English both verbal & written and well versed in computer.Can join immediately.
Please submit your cv first and carry one with you at the time of interview.
WHEN: 8th(Tuesday) May 2018
TIME: 3:00-5:30 pm
LOCATION: 2nd Floor, Al Arif Group Bldg. Al Musalla Road, Bur Dubai, Dubai
Nearest Landmark: Al Fahidi Metro Station (exit 4) / backside of Musalla Towers

HR Coordinator wanted by MOVENPICK hotel Dubai

movenpick hotel Dubai

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movenpick hotel Dubai
movenpick hotel Dubai

HR Coordinator – Movenpick Hotel Media City
Key responsibilities
• To provide service that is sincere, warm and enthusiastic, ensuring the employees satisfaction to make a professional first impression of the Human Resources Department
• To provide support to the Human Resources/Learning & Development team whilst maintaining strict confidentiality of information at all times

• Have a thorough understanding of Human Resources and Learning & Development policies and procedures and be able to provide up to date information and prompt answers to employee and candidate queries
• To take the time to get to know the employees, and to be committed to service excellence
• To be entrepreneurial and to think beyond the boundaries is expected and not requested
• To prioritise tasks and manage employee’s expectations in busy work environment
• Possess advanced knowledge of Microsoft Office systems

• To assist in organizing employee events including employee parties, sports teams and lifestyle classes.
• To organise requirements for learning & developments activities including refreshments and copying of manuals
• To regularly update the communication boards for all employees and assist with the implementation and communication of all hotel policies and procedures.

Key requirements
• To prepare name badges and ID cards and any replacements required
• To maintain a database of Human Resources purchase requisitions and other related payables.
• Oversees all applications submitted via Catererglobal and other sources, screens CVs and sends to the Director of Human Resources/Learning & Development for review
• Keeps the Human Resources/Learning & Development Office and Training Room tidy
• Orders stationary as required
• Assist Training Manager in preparing room for training
Interested candidates please forward your applications to;

Savio D’souza

Director of Human Resources

savio.dsouza@movenpick.com

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Business Relationship Management – Landmark Group – Dubai

Landmark Group Dubai logo

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Landmark Group Dubai logo
Landmark Group Dubai logo

Posted Date: Apr 19, 2018
Expiry Date: May 17, 2018
Ref. JB3783357  &  Ref. JB3783360
Corporate
Business Relationship Management (Managerial Role)- Concepts
Corporate

This person is responsible for building strategic business relationships, surfacing and shaping demands to realize value in alignment with the business strategies and within agreed timelines. The purpose of Business Relationship Manager is to evaluate business requirements, translate to a problem statement and demand, agree on the business case with the business owner and Present the demands to the IT review committee for discussion and approval

Primary Responsibilities and Activities

Be the advocate for IT to Business and Business to IT
Act as the liaison between the business units, technology teams and support teams.
Manage escalations from business for IT demands, clarifications or issues (including service issues) and resolve the escalations to the satisfaction of both business and IT stakeholders
Drive strategic partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation.
Ensure initiatives align with global and regional business vision, strategy, and IT goals.
Elicit requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops etc.)
Works with business units to manage and prioritize products and service.
Analyzes potential solutions to estimate value to the organization and return on investment (ROI).
Evaluates information gathered from multiple sources, reconciles conflicts, and decomposes high-level information into details.
Initiate meeting with business to understand problem statement
Convert problem statement into business requirement.
Explore if business requirement can be met with existing services.
Liaise with Solution architecture team to get high level solution design, solution cost, effort estimation.
Perform high level cost benefit analysis.
Liaison with Capacity management team for delivery timelines for business demand.
Analyze ROI for the solution.
Prepare Business case.
Get business approval on budget.
Ensure value realization in alignment with the business strategies and within agreed timelines.
Engage stakeholder till solution is delivered
Work closely with LMIT BA’s and SME’s to clarify questions/issues coming from concepts across functions (Finance, Supply Chain, Retail etc.)
Be knowledgeable on the concept specific business strategy, processes and roadmaps – For example the BRM for Home would need to understand the end to end business model and processes in furniture and household and the ways of working/operations specific to Home business (like Pack/Component Item Structures, Planni
Skills
Must to have:

Effective presentation and facilitation skills
Business domain, data/content and process understanding
Familiarity with relationship management
Knowledge of Cost Benefit Analysis
Good understanding of business strategies
Knowledge of filtering requests as per responsibilities of BRM role

Good to have:

Good understanding of business strategies
Excellent risk and management skills

Key Behaviors and Competencies

Demonstrated ability to work well with others and be respected as a leader
Track record of remaining unbiased toward specific technologies or vendors
Ability to identify strategic objectives and align demand in an effective manner
Experience

Minimum of 10+ years of relevant consulting work experience in shaping and delivering
Education and Training

This role requires a bachelor’s degree in computer science or business management, or related discipline preferred, or equivalent project-related experience

 

HEAD OF EXPERIENCE ENABLEMENT wanted by DNATA Dubai

Dnata Dubai logo

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Dnata Dubai logo
Dnata Dubai logo

United Arab Emirates
HEAD OF EXPERIENCE ENABLEMENT – 180000KU
Posted Date: 19-Apr-2018
Closing Date: 18-May-2018
JOB PURPOSE
To lead, oversee and govern the end to end employee experience solutions across the Emirates Group, establishing internal operational excellence in order to enable continuous capability development supporting EK Group Strategy.

Job Outline:
– Lead the design and implementation of learning experience standards across the group in consultation with the business, regulators and group wide specialist learning delivery units
– Strategically deploy support to the business for the design, development and delivery of business critical learning solutions
– Ensure L&T products promote the Emirates Group values and are strategically aligned with business intent

– Govern the group learning experience, ensuring that all regulatory and compliance requirements are met in partnership with the business
– Drive effective utilisation of departmental resources to support strategic projects based on capability matrix of the experience resource pool
– Liaise with vendors to ensure any third party investment is aligned to the learning experience standards and meets all regulatory and compliance requirements
– Lead the evaluation of employee experience interventions effectiveness in line with international best practices and provide timely reporting to leadership and the business
– Establish and maintain relationships of strategic partnership with the key stakeholders of the Strategic Learning Council
– Direct the financial management and efficiency of the department and create on-demand reporting on performance and impact for leadership
– Lead, manage, mentor and develop a team. Foster a collaborative, high-performance, friendly and passionate team environment to ensure the development and retention of critical talent within Emirates
QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent): Minimum Bachelors level qualification in a related field
– Masters level qualification would be an asset

– Minimum 10 years in Human Resources- Training

– Experience in a learning and experience enablement leadership position
– Experience in continuous improvement and process enhancements with a focus on operational excellence
– Experience in LMS administration, reporting and learning innovation
– Train the trainer experience and experience in evaluating learning delivery standards is an advantage
– Experience in managing a team of professionals

– Able to manage a complex network of operational responsibilities to cultivate an exceptional employee experience
– Able to use initiative and take responsibility with a positive can-do attitude to deliver effective results
– Self-motivated with an intellectual curiosity, a strong growth mindset and the desire to constantly improve
– Able to form effective relationships with executives and senior leaders
– A strong leader of people and teams as well as an excellent team player
– Strong in relationship management and engagement with external consultants Excellent in facilitation and communication skills, exceptional at collaboration and influence across all levels of an organisation
– A critical thinker with strong analytical skills and the ability to analyse data and create meaningful conclusions which will inform the business
– A desire to continually seek out opportunities for improvement, efficiencies and innovation in your organisational eco-system

 

Head of human resources wanted by Dubai Airport

Dubai Airport DXB

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Dubai Airport DXB
Dubai Airport DXB
Head – Manpower Planning & HRD Systems (Upcoming Position)
 
HR & Development
THIS IS HOW EXCEPTIONAL HAPPENS
HUMAN RESOURCES & DEVELOPMENT
 
Head – Manpower Planning and HRD Systems
 
Every organization depends on its people and their passion. They are the ones who look for new ways to innovate, delight and excite everybody they work with and for. In addition, here, they are empowered and valued for doing that. It could be your task to find, develop and retain the people who go beyond exceptional every day.

Job Purpose
 
Developing the strategy of the Manpower planning function along with managing the Human Resources and Development systems across the organisation.
Design and develop policies, processes and procedures for manpower budgeting, job evaluation, manpower outsourcing and work optimization functions
Carry out efficiency and productivity improvement studies
Developing and managing the annual manpower budget
Experience

You will have at least 12 years experience in a similar role

Experience in providing consultancy to top management on key manpower issues

Training

Oracle Fusion Human Capital Management(HCM) Cloud Applications

Knowledge

Knowledge of strategic HR practices and policies

Knowledge of Organisation restructuring and Change Management

Knowledge of Manpower Operating models, planning, forecasting and simulation tools

Human Resources assistant wanted by Marriott Dubai area office

Marriott Marquis Hotel Dubai logo

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Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Executive Assistant to Chief Human Resources Officer
Posting Date Apr 16, 2018
Job Number 18001331
Job Category Administrative
Location Dubai Area Office, Dubai, United Arab Emirates VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Job Summary:
The Executive Assistant reports to the Chief Human Resources Officer and Vice President Human Resources, Middle East & Africa. The Executive Assistant should exercise a high degree of business acumen in making professional judgments and maintaining confidentiality. The Executive Assistant will provide proficient clerical and administrative support to the Chief Human Resources Officer and Vice President Human Resources; working with limited supervision and minimal direction, as well as being an active team player and occasionally supporting the wider team, as necessary. The Executive Assistant will have prior experience of working in a high pressured environment and be able to demonstrate strong administrative and organisational skills with particular attention to detail. The Executive Assistant must have the ability to prioritize tasks efficiently and in an accurate and timely manner, often under demanding timescales and at short notice. The Executive Assistant is required to manage the workload of the Administrative Assistant and provide guidance whilst delegating work effectively.

Job Scope:
• A Full Time position based at the Middle East & Africa Office, Dubai, United Arab Emirates.

Candidate Profile:
Experience:
• Minimum of 4 years’ experience in a similar position at this level.
• Demonstrated experience in working in a fast-paced, multi-task environment, providing administrative support to Senior Executives.
Skills and Knowledge:
• Excellent organizational, interpersonal and communications skills
• Sensitive to the dynamics of the regional cultures and experienced in dealing with internal and external contacts at all levels
• Ability to maintain and treat highly confidential information with absolute discretion
• Very presentable with an approachable yet confident personality; demonstrates flexibility and has a positive can-do attitude
• Highly adaptable, resilient and able to work under pressure and to tight deadlines with limited supervision and minimal direction
• Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and departmental requirements, works effectively by using a highly collaborative style
• Creates an atmosphere in which timely information flows smoothly both upward and downward through the department; possesses exceptional communications skills
• Actively pursues learning and self-development to enhance personal, professional and business growth.

Education or Certification:
• Must be fluent in English – both written and verbal – and experienced at communicating at all levels
• Excellent working knowledge of MS office Word, Excel, Outlook and PowerPoint.

Specific Duties:
The following are specific responsibilities and contributions critical to the successful performance of the position:

Acts as a “gate-keeper” for the Chief Human Resources Officer and Vice President Human Resources time by managing there calendar. This involves using discretion in identifying critical items, setting up meetings or conference calls and making changes with minimal involvement by the Chief Human Resources Officer and Vice President Human Resources.
Composes all types of correspondence, documents, letters or presentations on behalf of the Chief Human Resources Officer and Vice President Human Resources to be shared and used by the department or senior level executives of the company; including the MEA President. Correspondence may also be directed toward hotel owners or outside organisations.
Overseeing and managing the travel arrangements and travel itineraries for the Chief Human Resources Officer and Vice President Human Resources. The travel may involve multiple stops, extended trips and frequent/unanticipated changes.
Proactively maintain files for Chief Human Resources Officer and Vice President Human Resources and department common files and maintain department trace system (staff review dates, department conference calls, team meetings, etc.).
Arranges or performs administrative functions for small to large-scale meetings or conferences on behalf of the Chief Human Resources Officer and Vice President Human Resources. Responsible for evaluating alternatives and making decisions regarding logistics and pricing for the room and audio-visual set-up, catering, meeting agenda and materials, and possibly travel arrangements for the participants. Incumbent will be responsible for managing all administrative aspects for meetings and conferences.
Handles special reporting projects and requests, which could include presentations, monthly reports, budget schedules, accumulating data / information from team/department, when needed. This work may include data entry and/or basic analysis and developing databases or spreadsheets.
Basic administrative functions such as processing expenses, copying, filing, distribution of materials and any other duties as assigned by the Chief Human Resources Officer and Vice President Human Resources.
Support for other special projects as assigned (i.e. ordering department gifts, organizing department functions, relocating department, assisting with new hires and transfers, etc.).
Answers departmental telephone line(s); provides callers with responses to all types of requests, both routine and those requiring research and follow up; directs calls to the appropriate person or takes messages. Develops alternatives to handle requests when many times the problems are not clearly identified or involve sensitive issues. Routinely responds back directly to the caller after performing research or follow up.
Identify areas where new administrative policies and procedures may be necessary within the department. The incumbent will initiate the project to develop the new policy or procedure.
Provides cover to other administrative roles within the department during annual/sick leave.

Other:
• Performs other related tasks as assigned by management.
• Complies with Marriott International Hotels Limited Continent Office policies and procedures.
• Working hours as required to do your job but normally not less than 48 hours per week.
• Executive Assistant will be provided with an iPhone and would occasionally be expected to respond to urgent requests from the Chief Human Resources Officer and Vice President Human Resources after hours or at weekends

Employee Engagement specialist wanted by Crescent group UAE

CRESCENT group logo UAE

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CRESCENT group logo UAE
CRESCENT group logo UAE

Career Opportunities: Specialist – Employee Engagement (5602)
Req ID 5602 – Posted 03/04/2018 – Permanent – United Arab Emirates – Job Language (2)
Job Responsibilities

Develops and implements an employee relations strategy that is aligned with Crescent organisational needs and objectives. Supports the development and implementation of HR policies, processes and systems for the entire company. Supports the Head of Employee Engagement in all aspects related to the company social gatherings and events.

Employee Engagement
Designs and implements an employee relations strategy and maintains related policy and procedures. Ensures compliance with government and legal regulations.
Prepares and issues employment offers, final settlement and status notice in addition to embassy and bank letters. Maintains all related documents in employees personal files.
Manages employees’ expense reports (e.g. school fees, municipality parking and UAE ID) and maintains related documents in employees’ personal files.
Acts as a reference point for all employees to address their concerns and problems. Assists in the resolution of disciplinary and grievance cases (e.g. acting as an arbitrator between the employees and their direct manager/supervisor).
Leads on boarding process for new employees by explaining issues relating to the company policies, medical insurance and compensation & benefits schemes and any other relevant matters.
Creates and maintains personal files and folders for all employees and ensures confidentiality of information.

Minimum Educational, Technical Qualifications/Certifications Required

Degree in Business Management and or/Human Resources, or relevant Employee Relations experience

Minimum Professional Experience Required

3 – 5 years of broad HR experience.

Specific Requirements

Must have experience in managing HRIS systems.

Director of Human Resources wanted by Rotana HQ in Abu Dhabi

rose rayhaan rotana hotel Dubai

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rose rayhaan rotana hotel Dubai
rose rayhaan rotana hotel Dubai

Posted Date: 2018/04/05 18:09:53
Expiry Date: Jun 04, 2018
Ref. JB3788384
Rotana Corporate Office
Human Resources – Corporate Director of Human Resources
Rotana Corporate Office

Job Description
We are currently seeking for passionate and dynamic guest-focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of service.
As a Corporate Director of Human Resources you are responsible to lead company related HR projects as well as oversee all aspects of the Human Resources operation for Rotana hotels. The role will include key responsibilities such as:

• Assist the Corporate Vice President – Human Resources in developing and managing Human Resources guidelines & functions and re-assess, review and upgrade schemes and policies to enable the company to stay competitive

• Work closely with developers to enhance HR systems and continuously improve information management

• Conduct scheduled visits to the properties to ensure the compliance with established Rotana policies, procedures and standards with a detailed written field visit report

• Review and submit the manning budgets for Rotana properties

• Support and co-ordinate manpower plans, talent management and succession planning activities in the hotel, including direct reports and act as the communication link between the corporate office and the hotels

• Ensure all hotels are in legal compliance with all existing and newly implemented government directives and laws

Skills
Education, Qualifications & Experiences

You should have a minimum of three years experience in an HR Leadership role with multi-property responsibility. You must possess a high level of computer literacy and excellent English communication skills. Arabic speaking would be an advantage. Additionally, the right candidate has an immaculate personal presentation, high flexibility to travel and a great aptitude on guiding Senior Managers. Previous gulf experiences are preferred and a track record of career progress and stability is essential.

Knowledge & Competencies

The ideal candidate will be hands-on, enjoys leading from the front and be part of a winning team. Additionally, the person is capable of dealing with high level of confidentiality, has the ability to think laterally while possessing the following competencies:

Adaptability

Customer Focus

Drive for Results

Influencing Outcomes

Leading People

Managing Operation

Planning for Business

Team Building

Understanding the Business

Valuing Diversity

CHANGE SPECIALIST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

CHANGE SPECIALIST – DATA ANALYTICS – 180000JD
Posted Date: 04-Apr-2018
Closing Date: 21-Apr-2018
JOB PURPOSE
The Enterprise Analytics (EA) Change Specialist (CS) is responsible for engaging stakeholders participating in BI through effective change management practices. Working with the EA Change Manager the role will focus on the people side of change. The CS will work with the wider BI Analytics Team to support changes, mitigate risks associated with change and promote a more effective return to productivity during times of transition.

The CS will possess good knowledge of change management processes, and will develop a change management approach based on the details of the change and the groups being impacted. They will ideally also have some good knowledge of BI applications contained within them, as well as having a strong understanding of the business functions consuming this information.

The CS will partner internally with the education and training manager and knowledge sharing specialist to execute the change program supporting the businesses analytical capabilities in line with the Emirates Group.

Job Accountabilities

– Support the Change Manager to develop an innovative change management plans and activities
– Execute and maintain detailed change management and stakeholder engagement plans
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with the Change Manager and the Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance

Job Accountabilities

– Support the Change Manager to develop an innovative change management plan and activities
– Execute and maintain detailed change management and stakeholder engagement
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with Change Manager and Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance
QUALIFICATIONS & EXPERIENCE
– University degree in Business, Communication, HR or other related discipline
– 3+ years of relevant business or consulting experience, preferably in change management processes and methodologies
– Computer proficiency with Microsoft Office

Skills/Knowledge
– Key concepts of change management, business intelligence, including data warehousing, BI applications and analytics.
– Key business concepts, particularly as they relate to commercial aviation.
SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

Human Resources Manager wanted by Falcon Aviation Abu Dhabi

Falcon aviation services UAE
Falcon aviation services UAE
Falcon aviation services UAE

A challenging and exciting opportunity has arisen within our HR department. We are seeking a talented and strategic minded Arabic Speaker Human Resources Manager who will report directly to the COO and Managing Director. This is a full time position based in Abu Dhabi and will attract a competitive family status benefits including Accommodation Allowance, Schooling Allowance, Family Health Insurance, Self-Life Insurance, 30 Working Days of Annual Leave and Family Return Flight Ticket to Point of Hire.

If you meet the criteria below, please apply by sending your Resume / CV to alya.assawi@falconaviation.ae stating your current location, notice period, salary remuneration package and desired salary remuneration package.

Required Applicant Criteria:

Essential Criteria

Minimum of 10 years of experience in HR including 3+ years of experience in Aviation or Oil & Gas Industry
MBA in HR or Bachelor’s Degree and CIPD / SHRM qualified (or equivalent)
Broad Generalist HR background including substantial experience in Recruitment & Selection, Restructuring, Job Evaluation, Competency Assessment and Performance Management
Current or recent experience in managing an HR team of 5+ with 400+ employee company
Proven track record for devising, implementing and executing strategic HR Policies and Procedures in line with Labor Law and Company strategy
Committed to driving change behaviorally and culturally through successful people management
Previous experience in implementing HRS or using well known HRS
Proficient in MS Office
High level of proficiency in English language skills
Arabic Speaker is a must
Desirable Criteria

UAE experience
Short notice period or available immediately
Personal Attributes

Ability to communicate at all levels, including Board level
Strong Leadership, Motivational and Management qualities

Resume / CV to alya.assawi@falconaviation.ae stating your current location, notice period, salary remuneration package and desired salary remuneration package.

Internal Communications Manager wanted by FlyDubai in Dubai

FlyDubai logo

FlyDubai logo
FlyDubai logo

 
Internal Communications Manager
 
This role is responsible for conducting all aspects of Internal Communications within flydubai, ensuring policies are aligned with the company’s goals and objectives. To ensure communications are effective, well designed and executed, timely and appropriate. To achieve understanding throughout the company of what flydubai stands for and creating an environment in which employees are communicated with and listened to. To help ensure flydubai staff ‘live’ the brand at all levels of the organisation. To ensure an accurate, timely and appropriate flow of information throughout all levels of the organisation.
 
Key Activities

1. Manage communications to a broad range of stakeholders and cultures, remaining cognisant that two-thirds of our employees are not office-based, targeting and delivering communications appropriate to all employees.
2. Draft and distribute clear, creative and effective internal communications.
3. Apply excellent written and verbal communications skills to every task.
4. Create and maintain our internal communications guidelines which will form part of the PR Toolkit.
5. Build a strong network of relationships internally that will enable effective communication across flydubai, in particular, working closely with our Human Resources (HR) and Learning and Development departments.

6. Ensure alignment and co-ordination on content and timing with any related external communications, working closely with the media relations team to deliver this.
7. Develop and manage flydubai’s corporate Intranet on SharePoint. Gain an understanding of what news our colleagues would like to hear about, what channels they would like to receive this news and with what frequency. Work closely with our Digital Communications Specialist to develop content to help drive engagement with our employees.
8. Develop and implement creative feedback channels via the Intranet, staff meetings, and other tools, including working closely with HR on employee surveys.
9. Work closely with our Events team to create and deliver a range of internal events that provide platforms for us to engage with our employees.
10. Assist in preparing and managing the internal communications aspect to flydubai’s issues management toolkit and crisis communications plan ensuring that it is kept up to date with all relevant internal contacts.
11. Develop our approach to Corporate Social Responsibility developing guidelines for charitable support.
12. Develop measurement tools to gauge effectiveness of the internal communications strategy.

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent

Experience

• Minimum of 4 years’ experience in a similar role in the private or public sector
• Previous experience in the aviation or travel industries is preferred.

Additional Requirements

• Previous airline experience desirable but not essential
• Implementing and maintaining a company intranet
• Experience of working in and with a multicultural organization
• Excellent written and verbal English language skills

CORE COMPETENCIES

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

 

APPLY HERE

Internal Communications Manager wanted by NAWAH UAE

Nawah UAE

APPLY HERE

Nawah UAE
Nawah UAE

Posted Date: Mar 08, 2018
Expiry Date: Unlimited
Ref. JB1100000282 Post Share Tweet
Internal Communications Manager (UAE National)

Job Description
To develop and manage strategic internal communication, campaigns and implement new team-member facing communication strategies company-wide as well as lead a team of internal communication professionals.
Strategic Planning
Plan, create and implement short and long-term strategies to improve Nawah Energy Company’s bottom line and achievements.
Develop integrated internal communications and engagement strategies/ action plans across multiple channels to ensure the Nawah initiatives aligned to the objectives are consistent, creative and measurable.
Promote and support Nawah internal communication and engagement across the organization’s divisions whilst providing effective support and counsel to senior and functional leaders to help deliver internal communication and engagement with their divisions.
Liaise with External Communications to ensure that key external announcements, campaigns etc. are fully communicated to all staff in a timely, creative and effective way.
Build and maintain relationships with functions and internal stakeholders.
Lead internal stakeholders outreach to ensure alignment with other functions and to keep a track of all functions requirements and communications activities.

Internal Communications
Ensure the Internal Communications division receive the training, development and career opportunities.
Oversee the internal engagement campaigns to ensure proper and effective delivery of key messages to meet its objectives.
Promote the customer service approach internally and effectively support functions through the different communications channels.
Lead, manage and oversee events and activities carried out by the department or for other functions to maximize the level of employees’ engagement and involvement.
Manage and maintain a thorough corporate calendar in line with the other communications team in order to enable the team and the other functions to plan accordingly.
Promote the corporate identity throughout the different internal engagement activities and aspects.
Lead the oversight of Nawah brand and ensure that all corporate deliverables are within the rules and regulations of Nawah brand guidelines.
Manage the correct use of Nawah Corporate branding guidelines across the corporation, both externally and internally to protect the corporate reputation.
Oversee and manage all creative production and artwork.
Ensure alignment with the digital communications and stakeholders relations divisions when preparing and executing messages, activities and events.
Apply best practices and lessons learned from previous experiences provided by the observations and the hosting function.
Introducing tactical campaigns to drive home the ‘Culture of Safety’.

Stakeholder Engagement

Build an internal network to influence others and make things happen in Nawah Energy Company’s favor in line with the business plan and overarching strategy.
Act as the point of contact for internal and external stakeholders in the areas of responsibility that are associated to the job, seeking to build and nurture mutually beneficial working relationships.
Ensure that stakeholders are recognized as partners in the development and delivery of strategic goals.
Develop and implement stakeholder engagement strategies including informing, consulting and involving stakeholders where relevant and evaluating the effectiveness of these strategies.
Advise senior management of issues and/ or risks to stakeholder relationships as soon as they arise to manage risks and prevent errors.
Ensure that management and staff understand the value of – and are committed to – the genuine participation of stakeholders in the development of products and services designed to meet stakeholder needs.
Manage the effective delivery and ongoing implementation of a stakeholder contact management system.
Manage and measure stakeholders’ satisfaction and find solutions to findings.
And number of other responsibilities including people management, excellence and quality management, safety etc.

Skills
Bachelor’ degree in Public Relations, Corporate Communications, Journalism or related field
10 years of corporate communications experience with at least 5 years of internal communications experience.
Experience with change management and employee engagement activities.
Experience within the energy industry (preferred).
Has extensive experience with and has been trained on crisis communications (preferred).

HR Business Analyst wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Mar 01, 2018
Expiry Date: Apr 30, 2018
Ref. JB3779658
HR Business Analyst
Job Description
To generate and analyse HR data/MIS, produce performance dashboards and reports, provide analytical expertise and manage HR and manpower planning in order to inform/support HR decision making and meet organisational HR and manpower planning needs

ACCOUNTABILITIES

Business Analysis

Generate and analyse HR data/MIS, provide analytical expertise/guidance and make recommendations to HR Department Heads on corrective actions/areas for improvement in order to facilitate the successful execution of business objectives and drive value realisation
Monitor business performance indicators and complete ongoing business controlling in order to facilitate internal HR business management reviews
Define and document analytics roadmaps and manage continuous improvement activities related to business analytics to ensure requirements are met
HR Management Information

Create HR review presentations and performance dashboards that highlight HR performance against set KPI’s for all HR units in order to inform/support decision making/action
Develop and produce HR operational reports and provide ad hoc data/MIS to HR units to ensure accurate information is available/provided and data/MIS needs are met
HR and Manpower Planning

Lead the preparation and consolidation of overall manpower plans (FTE, ITMAM and Outsourced) based on forecasts provided by Group Heads and their leadership teams and submit to Finance to ensure final MEC approval is obtained
Plan and monitor the financial performance against the approved budget and provide guidance on how to avoid over-spending to ensure correct implementation of the overall approved manpower plan
Partner with the business to understand customer operations, workflow best practices and address any manpower planning related issues (for example: cost estimation, HR policies, MEC direction for new projects) to ensure continuous development and maintenance of ADCB HR and Manpower plans
Provide governance and control mechanisms based on monthly reports/dashboards for headcount and manpower budgets and recommend/suggest options to the respective businesses in order to rectify gaps related to headcount status and overspend
System Maintenance and Development

Automate key HR data/MIS processes and reports to ensure up to date and accurate HR data is readily available to inform decision making
Oversee the maintenance of HR and manpower planning systems/toolkits and candidate contract systems to ensure information input is accurate and meets internal requirements and policies
Skills
At least 4 years of experience in an MIS function performing data analytics
Bachelor’s Degree in relevant specialization
Microsoft Office Skills (Word; PowerPoint and Advanced Excel)
Numerical analysis and interpretation skills
Knowledge of banking HRMS systems
MIS reporting skills

CABIN CREW Manager wanted by Emirates in Dubai

Emirates Dubai logo

APPLY HERE

Emirates Dubai logo
Emirates Dubai logo

VICE PRESIDENT – CABIN CREW – 180000DU
Posted Date: 01-Mar-2018
Closing Date: 13-Mar-2018
JOB PURPOSE
The role is primarily responsible for the delivery of outstanding and consistent in-flight customer service through the leadership and guidance of cabin crew and the management teams. Its role is to provide approx. 20,000+ cabin crew who are multi-cultural and largely absent crew workforce with superior levels of leadership, direction and management.
Job Outline:
– Accountable for the delivery of in-flight experience by cabin crew, including onboard service, safety, language capability and grooming, thus ensuring the corporate image of Emirates Airlines is represented consistently on every emirates flight

– Drive and implement a strategy for improving the management and performance of the cabin crew team which compromises of 60 managers. To ensure the consistency of the delivery of plans through the creation of a strong performance based culture at all levels of Cabin Crew and Management communities, ensuring that priorities, targets and accountabilities are defined, measured and achieved. To ensure performance measurements are established, communicated prioritized and implemented across all levels of the Cabin Crew Management Team.

– Ensure the standards for a superior internal communication with crew are maintained this includes, increasing organisational awareness and feeling of belonging through mediums such as the crew Portal, increased integration of crew with management or ground based teams, proactive use of the Crew Briefing facilities, personalised admin and query handling service through the service centre, increased frequency of interaction with line managers, increased recognition of good performance.

– Drive the use of the latest technology platforms in enabling real time two way crew engagement for motivation and feedback.

– Collaborative in creating effective and comprehensive mechanisms to support crew performance/ training & development plans and National Development (where appropriate) to continually meet the changing pace and product standard of Service Delivery with both SVP CCT and DSVP Cabin Crew.

– In partnership with DSVP Cabin Crew and SVP CCT critically evaluate all incidents and reasons for service failure, poor incident handling or industrial injuries and develop corrective measures and drive management action. Thus ensuring that EK complies with GCAA and International standards are consistently maintained.

– Identify where changes in policy, performance, or product are required. Where performance related, ensure cabin crew management teams take timely corrective action.

– Lead initiatives where synergies are created to ensure consistent application and standards are met with collaboration across partner departments.

– Empower the Cabin Crew Management teams to identify and implement cost effective and efficient initiatives to support the overall business strategy.

– Drive the concept of Service Excellence Standards by empowering the cabin crew management teams to develop more cost effective and efficient management initiatives supporting the overall business strategy for Service Delivery.

QUALIFICATIONS & EXPERIENCE

In-Flight Service.In-flight Administration : 12+ Years

Degree or Honours (12+3 or equivalent) :

A Masters Degree in Business desirable but not essential. Experience, Knowledge/skills: Airline/Service administration Significant experience of managing large work groups. Cabin Crew management desirable but not essential. Safety Critical Role: No

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.We offer our employee’s competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.
NEXT JOB
Business Analyst

 

Duty Manager wanted by mediclinic in Abu Dhabi

Mediclinic Parkview Dubai

APPLY HERE

Mediclinic Parkview Dubai
Mediclinic Parkview Dubai

Closing date: 2018/03/01
Details
Duty Manager (180221-1) – MC Logo
MME Ref Number MAIR 180119-4
Job Title Duty Manager
Business Unit Mediclinic Airport Road Hospital
Department Nursing
Job Type Permanent
Location – City Abu Dhabi
Location – Country United Arab Emirates
Recruiter Jing Guadalquiver
Job Description Mediclinic Middle East is looking for an exceptional leader and Nursing expert for a newly available position at Airport Road Hospital, Abu Dhabi, United Arab Emirates.

Mediclinic Airport Road Hospital is a JCIA accredited, modern facility established in 2008 with a total licensed capacity of more than 130 beds. The hospital provides a wide range of inpatient and outpatient services including a 24-hour Emergency department.

The Duty Manager or Nursing Supervisor reports to the Director of Nursing and in collaboration with senior management and Nurse Unit Managers, effectively manages human resources and patient flow in the hospital. The Duty Manager plays a lead role in the management of emergency procedures, and facilitates collaboration between all staff within Mediclinic Airport Road Hospital, and any referring facility, to provide optimum healthcare to our community.

To qualify for the role, you must have at least five years relevant experience in either Managerial or Supervisory capacity.
Requirements •Candidates with at least two (2) years as a duty manager experience or similar capacity preferably in a private healthcare environment, will be given preference
•Arabic language skill is well regarded
•Bachelor of Science in Nursing from an accredited institute recognized by Health Authority of Abu Dhabi (HAAD)
•Proof of valid registration as a Registered Nurse from home country
• International license if one works outside their home country
•Post Graduate Diploma in Nursing Management program is a definite advantage
•Demonstrated competence in working autonomously as required
•Experience with policy and procedure development and implementation
•Demonstrated leadership and mentor-ship skills, as they relate to a clinical setting
•Demonstrated understanding with regard to the nature of service culture and the process of building it
•Well- developed interpersonal and relationship building skills
•Able to promote excellence in patient care through risk management and quality improvement
Key Outputs •Acts on behalf of the Hospital Director, Medical Director and Nursing Director, out of hours in decision making and escalating issues or concerns where applicable
•Works collaboratively with the Nurse Managers in regards to patient flow, noting that this position assumes responsibilities for patient flow management when the Nurse Manager is not on duty
•Demonstrates advanced and effective communication which may include conflict resolution and managing change
•Accountable for promoting effective and cost efficient management of hospital resources including human resources, material resources, patient flow resources and services within and available to Mediclinic Airport Road Hospital in collaboration with the Hospital Directorate Team
•Accountable for the timely and appropriate coordination of staffing and patient flow activities within the hospital to ensure quality cost effective patient outcomes
•Reports on Hospital activity, staffing, emergency management and patient flow activity, initiatives and outcomes to Director of Nursing and other executive staff
•Sets as an example and direction of others by acting as a role model. Inspire a positive attitude towards work and motivates others towards vision and goal achievement
•Actively supports and maintains the core ideology and envisioned future to become the employer of choice, service provider of choice, as well as investment of choice
•Exhibits full responsibility for own achievements and consistently maintains a high level of self-management that contributes to sustained high performance
•Understands and promotes the inclusion and acceptance of diversity in the workplace
Other Information Mediclinic Middle East is the largest private healthcare provider in the UAE.
Mediclinic Middle East is part of Mediclinic International, a private hospital group with three operating platforms in Southern Africa (South Africa and Namibia), Switzerland and the United Arab Emirates.

Mediclinic Middle East currently operates six hospitals, more than 20 clinics and over 700 inpatient beds across Dubai, Abu Dhabi, Al Ain and the Western Region.

Product Manager wanted at Dubai International Airport

Dubai Airport DXB

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Dubai Airport DXB
Dubai Airport DXB

Product Manager – Enterprise Resource Planning (ERP) HCM Systems Leader (Upcoming)

Business Technology

THIS IS WHERE GAME – CHANGING HAPPENS

TECHNOLOGY & INFRASTRUCTURE

Product Manager – Enterprise Resource Planning (ERP) HCM

AGILE. INTEGRATED. SCALABLE. SECURE. FLEXIBLE. EXPERIENCE

As trusted advisors to the business we need to make sure that our systems and it processes supporting business meet each of the above principles by being agile, integrated, scalable, secured and flexible enough to provide the best customer experience aligned to our corporate goals. The team works strategically to make sure we have the right systems and processes in place. It’s an area in which we want to lead the industry – and our people ensure we do.

Job Purpose

The job purpose is to develop products, systems and services in the Human Capital Management functions while maintaining the performance level of existing systems and services. The role is focused on all IT matters for the Human resources business unit, ensuring that Technology strategy is aligned to Business Strategy including liaising with internal Technology support teams and external suppliers on support incidents/changes. Responsible for providing project oversight on behalf of the Business area for all software delivery in line with organization goals. In addition, the role will also provide support and service Level Management of all IT services delivered to the Business area.

Qualifications and Education

The job holder should be a minimum of Bachelor’s Degree holder preferably in Business Administration/Computer Science/Engineering.

PMBOK, PMP, ITILv3 Foundation qualifications would be preferable

Experience

The job holder should have 8 to 12 years of experience of managing human capital management systems in Aviation, transport or other medium to large business environments. Work Experience of systems such as Enterprise Resource planning in the Human Capital management domains, including their integration to Finance systems, would be beneficial.

8+ years Techno functional expertise of Oracle Enterprise resource planning applications (R12/Fusion SAAS/PAAS) in at least 3 Human Capital Management domains such as Human Resources, Payroll, Performance Management, Recruitment, Time & attendance Management, Learning Management systems and their integration to Finance systems where applicable.

A team worker capable of building good relationships leading to trust and commitment, must also be an excellent communicator and listener, interfacing with internal and external senior level stakeholders.

Significant proven experience of successfully implementing major IT program within UAE private and government entities. Ability to integrate that experience to more modern SaaS and PaaS platforms for dash boarding, reporting and optimization. Knowledge of Mobile Applications and deployment across large communities is also beneficial.

Arabic speaking preferred but not mandatory

Knowledge

· Implementation knowledge of Oracle R12 e-business suite HRMS and Payroll modules with integration to Finance modules is required.

· Implementation knowledge of Fusion HR, Fusion payroll, Fusion performance management, Oracle Taleo, Kronos workforce management and Seer tech – Learning management systems is preferable

· Working knowledge in SAAS, PAAS, IAAS, Mobile technologies in Oracle domain is preferable.

· Working knowledge of SOA would be beneficial

· BI tools and real-time analytics tools

· Knowledge of integration between Human Capital Management and Finance systems would be preferable.

· Knowledge of software development lifecycle and agile methodologies is preferable

· Implementation and operating knowledge of ITILv3 and ISO20000 is preferable

· Knowledgeable in governing large and complex IT projects with a high level of integration

· Knowledge of Dubai Smart Government and related systems is preferable

· Knowledge of systems in an airport environment would be an added advantage

Crew Scheduling Officer wanted by FlyDubai in Dubai

FlyDubai logo
FlyDubai logo
FlyDubai logo

APPLY HERE {direct link to job}

Crew Scheduling Officer

REF: 18000023
POSTED 28/01/2018
The Crew Scheduling Officer will be fully responsible for day to day operations and ensure crew movements are in compliance of the GCAA imposed highly complex flight time regulations in addition to company agreed policies, maintaining safety standards and contribute to on-time performance by effective crew management. Non-Compliance could adversely impact the operation of the Airline.KEY ACCOUNTABILITIES 

Key Activities

1. Ensure Crew Rosters that are published are fully compliant of GCAA rules and company policies

2. Ensure steps are taken to mitigate risks associated to safety when making changes to published rosters

3. Carefully evaluate the risk to crew resources and cost of operation when crew pairings are required to be changed

4. Escalate potential risks associated to shortage of crew resources to the Senior Crew Scheduling Officer

5. Develop crew scheduling strategies to achieve increased levels of productivity without compromising on the quality of output

6. Comprehensive recording of the crew scheduling and other crew scheduling related activities in order to ensure transparency of transactions. This is essential to analyse trends and investigate incidents

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• High school certificate or equivalent

Experience

• Minimum 2 years’ experience in a crew scheduling role with a commercial airline

Knowledge / Skills

• Broad knowledge and experience in: Airline Operations , Crew Scheduling and applicable Flight Time Rules and regulations and Fatigue Risk Management

• Good knowledge of using computerized Crew Management Systems preferably AIMS

Additional Requirements

• Above average skills in: Ability to communicate in both written & spoken English

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

HSE Officer wanted by Al Naboodah in Dubai

Al Naboodah Dubai logo
Al Naboodah Dubai logo
Al Naboodah Dubai logo

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Job Grading Administrative Support
Position HSE Officer
Req Code 181
Location Dubai
Grade 2
Primary Responsibilities

1. Lead a team of HSE Officers and HSE Inspectors to promote safety conduct of all work on site and conduct Supervisors meetings.
2. Ensure HSE information and records are collated to facilitate the HSE plan.
3. Conduct HSE inductions and TBTs and keep records of attendees and promote a positive safety culture.
4. Stop unsafe acts being undertaken by anyone whilst at work and not to allow tasks to continue in an unsafe manner.
5. Report any accident, incident or near miss immediately, as per Company procedure and prevent the area being tampered with and carry out investigations to determine the root, basic and immediate causes and ensure that corrective actions are implemented for all HSE related events.
6. Assist in the care of injured parties and Ensure Subcontractors, consultant and client team adhere to the safety requirements.
7. Ensure the site welfare facilities (rest areas, water, toilets etc.) are sufficient and in acceptable order.
8. Arrange third party HSE inspections and training on site as required.

Job Purpose Contribute to implementing and maintaining an effective Health, Safety and Environment System on site to ensure all activities as far as reasonably practicable are conducted in a safe manner under the guidelines set and controlled by the Company HSE policy and associated documentation.
Desired Degree Secondary Education or Diploma
Desired Major OH&S or Environmental Studies
Qualification, experience and knowledge Minimum 3-5 years of experience in HSE in a construction company.
Must have experience working on Civil/Infrastructure projects.
Knowledge of local HSE regulations, ability to identify and eliminate the hazards on site, ability to effectively conduct, direct and manage emergency situations and to lead subordinates.
Languages
English

Male Receptionist wanted by Trinity holdings in Dubai

Trinity holdings Dubai logo
Trinity holdings Dubai logo
Trinity holdings Dubai logo

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Experience: 1 – 5 yrs. | Opening: 1
Education:Basic – Diploma, Secondary School
Nationality: Any Nationality
Industry Type: Industrial Products / Heavy Machinery
Salary:$0 – $500
Other Benefits:Medical Insurance, Paid Leaves, Travel Allowance
Gender: Male
Functional Area:Accounts / Taxation / Audit / Company Secretary Dec 28, 2017

Job Description
We are currently looking out for receptionist preferably male with below skills.

1) Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills

Receptionist is required to
1) Greet, assist and direct guests, workers, visitors and the general public.
2) Maintains safe and clean reception area by complying with procedures, rules, and regulations.
3) Proven record of answering/forwarding calls and taking messages
4) Ability to deal with phone and email inquiries.
5) Respond to guests and public inquiries.
6) Provide word-processing and clerical support.
7) Maintain the common filing system and file all letter.
8) Provided administrative services to the office manager.

Desired Candidate Profile
Receptionist is required to
1) Greet, assist and direct guests, workers, visitors and the general public.
2) Maintains safe and clean reception area by complying with procedures, rules, and regulations.
3) Proven record of answering/forwarding calls and taking messages
4) Ability to deal with phone and email inquiries.
5) Respond to guests and public inquiries.
6) Provide word-processing and clerical support.
7) Maintain the common filing system and file all letter.
8) Provided administrative services to the office manager.

Keyword: Greet, assist, answering, forwarding calls

Indian HR Executive wanted by Trinity holdings in Dubai

Trinity holdings Dubai logo
Trinity holdings Dubai logo
Trinity holdings Dubai logo

APPLY HERE

Experience: 2 – 5 yrs. | Opening: 1
Education:Basic – Any Graduation
Nationality: Indian
Industry Type: Industrial Products / Heavy Machinery
Salary:$501 – $2,000
Other Benefits:medical insurance, paid leave, travel allowance
Gender: Male
Functional Area:HR / Human Relations / Industrial Relations Jan 18, 2018

Job Description
The position will serve as a critical member of the team responsible for supporting the HR function for assigned divisions or functions.

Handling routine HR and Admin tasks and typically includes processing of payroll, site coordination, processing of various invoices etc.

Desired Candidate Profile
Ensure timely execution of HR & Admin tasks assigned.

Day to Day Activities Involved :

Experience: 2 – 5 yrs. | Opening: 1
Education:Basic – Any Graduation
Nationality: Indian
Industry Type: Industrial Products / Heavy Machinery
Salary:$501 – $2,000
Other Benefits:medical insurance, paid leave, travel allowance
Gender: Male
Functional Area:HR / Human Relations / Industrial RelationsJan 18, 2018


Job Description

The position will serve as a critical member of the team responsible for supporting the HR function for assigned divisions or functions.

Handling routine HR and Admin tasks and typically includes processing of payroll, site coordination, processing of various invoices etc.


Desired Candidate Profile

Ensure timely execution of HR & Admin tasks assigned.

Day to Day Activities Involved :

• Co-ordination with site HR for time-cards and updation of leave entries
• Processing of payroll
• Co-ordinate for all renewals and cancellations
• Preparing full and final settlements
• Handling medical insurance process and claims
• Monthly Contract Settlement & Air ticket payments
• Handle other administrative tasks like processing of site imprest, telephone bills, Salik and fuel bills etc.
• Coordination for transport for various sites
• Handle labor camp issues

HR Coordinator wanted by Keller in Dubai

Keller Geotechnical Contractor Dubai logo
Keller Geotechnical Contractor Dubai logo
Keller Geotechnical Contractor Dubai logo

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With a global presence in more than 40 countries and a know-how that has grown over 150 years, we tackle the most demanding construction engineering challenges. We are the specialists for geotechnical solutions – worldwide.

Would you like to work in an environment which utilizes your strengths to their full potential? Come and join our team in Dubai on 01.03.2018 as an HR Coordinator.

  • Full-time role (100%)

 Your tasks

  • Providing timely assistance to team members regarding benefit and human resource questions and issues.
  • Maintaining employee personnel files to ensure legal compliance.
  • Supporting Regional HR Manager with MENA branches related offer packets, benefit packets and other employee related information.
  • Coordinating employee benefit eligibility, enrollments, terminations, and payments.
  • Preparing employee census information for further reporting.
  • Providing written and verbal employment verifications.
  • Coordinating new hire paperwork, and new hire orientation meetings.
  • Assisting with the creation of training manuals, HR guidance according to a labor laws of GCC branches, and employee handbook.
  • Coordinating and setting-up training classes or meetings.
  • Writing and placing employment ads, as well as maintaining the applicant tracking database.
  • Reviewing, screening, and maintaining applications and resumes including background verification for all prospective employees.
  • Assisting with providing research for policies, training, strategic planning, and other human resource issues.
  • Coordinating benefit plan due diligence with Human Resources Manager.
  • Participating with production of a company newsletter and assisting in preparation of special events of the company.
  • Preparing payroll for local branch, supervising payrolls of other branches within MENA region

 Your profile

  • Bachelor’s degree preferred; or high school diploma with recognized HR certifications.
  • 5 years of human resource experience preferably in construction (contractor) background.
  • High level of proficiency with Microsoft Excel, Word, Outlook, PowerPoint and Publisher required.
  • Knowledge of HRIS is a must.
  • Strong verbal and written communication skills, required.
  • Good organizational skills required. attention to detail.
  • Fluency in English

Our foundation for your career start: We behave in accordance with our corporate values always on the principle of “demand and promote”. At Keller you will be able to utilize your strengths and we will challenge you to develop then even further by attending training, workshops and shared learning from experienced team members. Come along and be a part of our team

Please send us your application including your salary expectations and earliest possible starting date until 28.01.2018 quoting reference number 2018-02-HR

Intern/Staffing Associate wanted by Seven Seas in UAE

Seven Seas Computers UAE logo
Seven Seas Computers UAE logo
Seven Seas Computers UAE logo

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A 3 month internship program that will offer knowledge of company’s services, inclined towards Staffing & Outsourcing Services along with exposure to Seven Seas’ legacy of IT Solution offerings. It will help the candidate to improve her interpersonal, market research and HR related competencies under professional guidance and support. Eventually, this role will help the candidate to become a Staffing Solutions expert in the multi-Billion dollar Outsourcing market of United Arab Emirates.

About Seven Seas:

Seven Seas is a leading system integrator and an ICT solution provider in the UAE. Seven Seas is an ISO 9001:2008 certified company since 1983 and a tiered partner to almost all major technology vendors and are pioneers in delivering ICT solutions & services

Job Responsibilities:

Business Function (80%)

Extensive Market Research & mapping w.r.t. different industry verticals vis-à-vis FMCG, FMCD, BFSI, ITeS, Government and Local & Regional Conglomerates.

Targeting strong influencers & decision makers within the target list of companies (Potential Prospects) for a Business meeting.

Inbound and outbound lead generation through multiple sourcing channels such as LinkedIn, Calls, Emails, etc.

Identify client requirements over telephonic discussions and accordingly pitch Staffing/ HR Outsourcing Services & IT Technologies.

Responsible for setting up meetings with Clients for Senior Manager – Managed Services

Maintain and update client records in the database on a daily basis.

Work under direct supervision of BDM – Lead Generation

Support BDM – Lead Generation for arranging marketing campaigns and seminars for the various businesses within Seven Seas Group.

Talent Acquisition (HR Function) (20%)

CV screening & Talent sourcing through various portals and job sites

Assist the internal HR function in delivering quality profiles for various client mandates across different job functions.

Desired Candidate Profile:

Graduation degree in business, marketing, communication or related discipline (Preferably from HR specialization)

Strong research, verbal and communication skills.

Confident and polished phone prospecting skills.

Self-driven, organized and focused.

Should be aggressive and proactive with an urge to learn new things.

Good influencing and negotiation skills.

Well versed with Microsoft Word, Excel and PowerPoint.

UAE based can

CENTER COORDINATOR TEMP for BAC recruitment Dubai

BAC Dubai logo

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Job Locations:
Dubai – Design district
Salary Description:
Competitive Salary Offered
Posted:
22/01/2018
Job Ref:
JEN 1801-36

CREATIVE CENTER COORDINATOR TEMP 28/09/2018 – 13/04/2018

GENERAL

• Learn general overview and functions of the Creative Center space
• Open and lock door for hours of operation
• Ensure cleaner has finished cleaning by 10am each day
• Answer Creative Center phoneline
• Schedule bookings in for meeting room and work desks, liaising with colleagues
• Ensure all displays and exhibits are correct, neat and tidy at all times
• Miscellaneous administrative tasks including emails as and when required
• Liaise with logistics agency and warehouse if/when needed for any urgent matters
• Liaise with d3 team if/when needed for any urgent matters
• Liaise with wider team when needed
• Keep a daily log of visitors

CUSTOMER SERVICE

• Give basic tour of Creative Center for visitors
• Ensure that all visitors to the i Creative Center are extended the highest levels of customer service at all times
• Deal promptly and efficiently to visitor queries
• Connect visitors with the relevant sales contacts on purchasing queries
• Make note of any questions/requests that come through that need to be looked at .
• Update contact list for SCC when necessary

AED 250 per day.

RECRUITMENT CONSULTANT wanted by BAC recruitment Dubai

BAC Dubai logo
BAC Dubai logo
BAC Dubai logo

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Job Locations:
Dubai
Salary Description:
12000 + Commission
Posted:
22/01/2018
Job Ref:
JEN1801-25

Responsible for building relationships with new and existing clients in Dubai and the rest of the UAE. Sourcing talent and filling vacancies at executive level. Working with Candidates to best show case skills and attributes to prospective employers.

• Maintaining records and company database.
• Training and induction of new colleagues.
• Sales creation to achieve new Client database, by means of cold calling over the phone and in person. Making appointments with prospective Clients.
• Continuous delivery of quality feedback and reviewing of candidate performance.
• Assist Clients with contracts, offer letter and Policies.
• Client management and relationship building.
• Time management: Personal time and diary appointments.
• Reviewing of Candidate CVs and making amendments if necessary.
• Writing meaningful job descriptions, advertisements and candidate summaries to accompany CVs.
• Meeting KPIs on a regular basis.
• Follow up on placements made to ensure that both client and candidate are satisfied.
• Responsible for the collection of fees from clients.
• Handling telephone and email enquires / return calls to candidates / clients.