Yacht Club Waiter/ Waitress – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 18002WM5
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Explore our very big world
 
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
 
Rewards for work, benefits for life
 
You’ll be supported in and out of the workplace through:
 
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Guest Relations Officer – Westin hotel – Dubai

westin hotel DUbai

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westin hotel DUbai
westin hotel DUbai

Job Number 18003EF3
Job Category Rooms and Guest Services Operations
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
 
The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.

Job responsibilities will include, but not limited to the following:

To report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.
To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.
To anticipate guest’s needs wherever possible and react to these to enhance guest satisfaction.
To conduct a daily briefing with the Guest Services team prior to each shift, emphasizing on the current occupancy, hotel activities, special promotions, VIP guests, etc.
To assist the Assistant Front Office Manager with the on-going training of all Front Office staff including new recruits.
To ensure that the Front Office Logbook is maintained from shift to shift to guarantee effective communication.
To ensure that rooms are allocated for the expected arrivals, giving priority to special guests, VIP and regular guests.
To monitor the current occupancy status periodically in order to initiate room sales and ensure that we are reaching or exceeding budgetary targets.
To prepare the staff schedule to meet workload and occupancy, and to prepare the timesheets as requested by Personal.
To be acquainted with, and enforce all policies and procedures related to the Rooms Division operation.

To move into this position you should have

Tenure in current position minimum one year
Minimum one year experience in front office
Hospitality Graduate or equivalent qualification
Two years plus experience in similar role in five stars property.
Good interpersonal, People management and Leadership skills
Excellent problem solving skills, communication and reporting skills, customer service & people skills and flexible
Attention to details
Knows Opera well, train the trainer certificate preferred
Good English command in speaking and writing,
Second language German, Russian or Italian preferred
Friendly & outgoing personality, well presented & groomed, good manners.

Reservations Supervisor – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 18003DFM
Job Category Reservations
Location Bulgari Hotel & Resorts, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Job Summary
 
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Massage Therapist – Fujairah Rotana Resort – UAE

Massage Therapist Fujairah Rotana resort hotel UAE

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Massage Therapist Fujairah Rotana resort hotel UAEExpiry Date: 2019/01/18
Ref. JB3856149
Recreation – Massage Therapist
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Massage Therapist you are responsible for recommending and applying body conditioning treatments and massages to the guests or leisure club members, whereby your role will include key responsibilities as:
 
•Massage body, using techniques as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or to relieve other conditions
 
•Administer steam or dry heat, ultraviolet, infrared or water treatments on request of customer
 
•Provide directions to clients in activities such as reducing or remedial exercises
 
•Record treatments furnished to customers

•Ensure that treatment rooms are tidy and all the items available e.g. towels, candles, oils, etc.

•Aware of how to make reservation for massage and other treatment packages

•Perform duties in a professional manner to the full satisfaction of the guests

•Understand the club facilities and the price of memberships

•Observe high standards of personal hygiene

Skills
Education, Qualifications & Experiences

You should be a certified Massage Therapist with ideally internationally experiences within the same role in a hotel or spa environment. You should be well skilled with all massaging treatments and portray a good command of English and strong interpersonal skills.

Knowledge & Competencies

The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You are a positive, smiley individual with an outgoing, charismatic and approachable character, along with a great team player attitude, who thrives in working with a multi-cultural team and guests alike

Reservations Agent – Fujairah Rotana Resort hotel – UAE

front desk agent fujairah rotana resort hotel uae

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front desk agent fujairah rotana resort hotel uaeExpiry Date: 2019/01/26
Ref. JB3842101
Revenue – Reservations Agent (Arabic Speaker)
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:
 
• Process and confirm guest room reservations made by clients on the phone, letter or fax
 
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 
• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 
• Show complete product knowledge, understand rate structure and apply rate management
 
• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavors to maximize business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Knowledge & Competencies

The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment

Front Desk Agent – Fujairah Rotana Resort – UAE

front desk agent fujairah rotana resort hotel uae

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front desk agent fujairah rotana resort hotel uaeExpiry Date: 2019/01/21
Ref. JB3843252
Front Office – Front Desk Agent
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
 
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
 
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 
•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Lifeguard – Towers Rotana hotel – Dubai

Towers rotana hotel Dubai

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Towers rotana hotel Dubai
Towers rotana hotel Dubai

Expiry Date: 2019/01/28
Ref. JB3858983
Recreation – Lifeguard
Towers Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:
 
• Caution swimmers regarding unsafe areas
• Rescue swimmers in danger of drowning and administer first aid
• Maintain order in swimming areas
• Determine the chlorine content and PH value of water, using water testing kit
• Conduct or officiate swimming meets and give swimming instructions
• Ensure the swimming pool is clean.
• Ensure the sun loungers are clean, in the correct position and in working order
• Regularly check the temperature of the pool to ensure they are at set standard
• Ensure the pool deck is clean and free of any debris during the operation
• Ensure that the umbrellas are fixed properly to their units
• Ensure that when the umbrellas are not in use, they are tied down for safety precautions
• Provide emergency care and treatment as required until the arrival of emergency medical services
• Have full knowledge of club’s facilities, timings, promotions and prices

Skills
Education, Qualifications & Experiences

You should ideally be a professional swimmer and a trained and qualified life guard with a diploma or university degree and some previous work experiences preferably within the hotel industry. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike,

At Your Service Runner – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180039FR
CANDIDATE PROFILE
Experience:
Having an experience in similar position for at least 6- 12 months with a great deal interpersonal skills.
Skills and Knowledge
Organized
Responsible and reliable
Basic knowledge of operating electronic devices
Teamwork
Good level in of physical fitness.
Education or Certification
Minimum High School pass.
Good level of English essential
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Have knowledge of the property, hotel, staff and services including hours of operations.
Be knowledgeable of the surrounding area. Have thorough knowledge of the guestroom including: location, views, amenities, features, type and facilities.
Offer the hotel guests the best possible service with exceptional courtesy.
Make sure amenities are fully stocked.
Handle and track all amenities (cribs, rollways, electronic devices) delivered to guest rooms on a timely manner, to maintain an accurate inventory, to ensure recovery upon guest departure, and to post the sold items from the AYS storage.
Take care of good receiving of guest’s faxes/ mails/ messages and make appropriate delivery to the room following proper standards.
Keep an accurate evidence of entrances in the guest’s rooms with the master key.
Work in a safe manner with proper handling and lifting.
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Perform a monthly stock inventory for amenities.
Ensure shoes are properly polished of the guests and sent back as requested.
Coordinate with agents, team leaders, supervisor or managers regarding the guest requests.
Be aware of all manual wakeup call handling procedures.
Be an ambassador by promoting the hotel, restaurant, lounge, gift shops, etc.
Utilizing all available resources, follow up on previous shift requests are pending issues.
Be familiar with a directory of information within the hotel and local area information.
Money exchanges, Bank and automated teller machines (ATMS)
Local restaurants, type of food

Local attractions
Houses of worships, hours of services
Shopping facilities, Government offices, Emergency numbers
Be aware of emergency procedures according to hotel policies & procedures and follows Supervisor/Manager’s instructions.
Be familiar with all job aids, policies and procedures related to Front Office operations.
Be Flexible to work various shifts around the business needs to assist all front office sections.
Have strong organizational skills; always practice “Clean as you go”
Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.
At all times strive to represent Marriott in the most professional, courteous manner.
Be proactive in your job, giving proper handover to other colleagues/department head and to follow through.
Showing positive attitude and inculcating the same within the team members.
OTHER
Performs other related tasks as assigned by management.
Attend all scheduled department meetings.
Maintain cleanliness and neatness of work area.
Safety and Security

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.
Policies and Procedures

Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations

Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests’ service needs in a professional, positive, and timely manner.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to guests and co-workers using clear, appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others

Support all co-workers and treat them with dignity, respect and integrity.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g., small print).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Front Desk Agent – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180039PZ
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
JOB SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.

SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – 0
CANDIDATE PROFILE
Experience:
Hotel experience is desirable but not essential
Previous experience working within a similar role in a 5star environment preferred
Skills and Knowledge
Strong Communication skills (verbal, listening, writing)
Innovative
Pro-active and reliable
Outgoing personality and outstanding guest service skills.
Knowledge of local area, local attractions, entertainment and landmarks
Knowledge of hotel room types, layouts and features
Ability to use Opera, Micros & MARSHA System and other operating systems
Knowledge of Guest Response Tracking Software / Guestware
Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette
Strong problem-solving skills
Strong organization and working to deadline skills
Have a complete understanding of the Marriott Reward program
Education or Certification
Good level of English essential

SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events.
Have knowledge of hotel rates, package and discounts.
Attend the shift briefing, daily 15 minutes training and front office monthly meeting.
To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
Assign rooms, accommodating special requests whenever possible
To understand the correct reservation procedures and to take any reservations if required
Be flexible according to the business needs.
Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time.
Be knowledgeable and promote the Marriott rewards program.
Keep yourself informed with all VIP arrivals.
Be flexible in regard to work schedule.
Strive to represent Marriott in the most professional manner at all times.
Ensure that all guests are communicated with the credit policy and procedures upon check-in.
Take initiative through empowerment to ensure complete guest satisfaction.
Be fully aware of safety and emergency procedures.
Handle mail and messages properly and on confidential basis.
Know how to follow all hospitality guidelines and daily service basics.
Ensure that all guest problems are resolved by using “Guest Response Program”
Assist a fellow associates in their Job to ensure that all are done on time.
Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.
Have knowledge about the city, the local area and attraction to provide the guests with all requested information.
Report any unusual occurrences or requests to the manager or supervisor on duty.
Be familiar with the AM, PM and night check list to ensure smooth daily operations.
Ability to communicate with all managers, supervisors and fellow associates.
Be aware of the Marriott brand standards and follow the thoroughly.
Ensure that daily banking procedures are followed and performed as per the standards.

Waiter/Waitress – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 18001SUU
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Explore our very big world
 
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
 
Rewards for work, benefits for life
 
You’ll be supported in and out of the workplace through:
 
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you’ll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Duty Manager – Grosvenor house hotel – Dubai

Grosvenor House Hotel Dubai

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Grosvenor House Hotel Dubai
Grosvenor House Hotel Dubai

Job Number 180039SU
Job Category Rooms and Guest Services Operations
Location Grosvenor House, a Luxury Collection Hotel, Dubai,
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Company:
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
 
Property Description:
A pinnacle of perfection, set within the cosmopolitan Dubai Marina. Grosvenor House Dubai is a landmark of prestige and a symbol of refinement. It is a home for culture, creative excellence, and a collector of lasting impressions.
 
Grosvenor House is a name steeped in excellence and combines luxurious standards with futuristic flair. A guardian of tradition, perfectly refined. The Grosvenor House prides itself on its impeccable service, built on the legendary hospitality of Arabia. Every wish expressed is met with equal measures of priority, discretion and charm.

Located close to the city center within easy reach of business and leisure facilities, the Grosvenor House is the ideal location for business, leisure or for it your home.

Key Position Requirement:
Ensure a smooth and efficient running of the hotel operations; especially the Front Office department.
Handle and resolve guest complaints.
Assist the Assistant Front Office Manager and the Front Office Manager in supervising the Front Office Department’s operation and communication.
Assist in consistently maintaining and/or developing agreed standards within the Front Office department.
Assist in maintaining and/or developing agreed operating procedures involved in the Front Office and ensure that Front Office colleagues adhere to the correct procedures as laid down in the operating manuals.
Set a high example in regards to punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules and loyalty.
Keep very close relations with all VIP guests and respond accordingly to all their needs.
Cover the Night Manager for vacation and days off and when required.

Club Lounge Concierge – Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

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ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18002TMY
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi
 
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Bellman wanted – Westin hotel – Dubai

westin hotel DUbai

APPLY HERE

westin hotel DUbai
westin hotel DUbai

Job Number 180039TZ
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
 
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.
 
Be the “face” of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell
 
job responsibilities will include, but not limited to the following:
 
· Provides all guests with a warm, friendly and professional welcome, greeting and farewell.
 
· Consistently offer professional, friendly and engaging service

· Recognize the long term guest by name and provide them a great arrival experience.

· Assist with the loading and unloading of luggage to and from guest vehicles

· Maintains a record of A) All baggage in storage. B) Group baggage sent to rooms. C) Coordinates

· Obtain taxis for guests and assist with all transportation requests

· Be knowledgeable of the events of the day and of daily Hotel activities

· Assist guests regarding hotel facilities in an informative and helpful way

· Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

· Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

· Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behaviour.

· Constant standing and walking throughout shift

· Follow all safety policies, Conversant with emergency evacuation and fire procedures

· Calls for limousine and taxi not only for airport transfers but also within and around Dubai considering utmost revenue for the hotel.

· Knows the basic operation of Fidelio computer system.

· Maximizes sales & revenue for the hotel especially transportation revenue and minimizes operational costs.

· Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps

To move into this position, you should have:

· Minimum of two years’ experience in a 5-star hotel working as a Doorman, Bellman or similar role.

· Good command of the English language speaking, reading and writing.

· High school or equivalent education required.

· Basic knowledge of hotel, its services and facilities.

· Basic knowledge of Bell Service operations.

· Highly customer focused, Outgoing, friendly, warm personality.

· Basic computer knowledge.

· Partially outdoor duty and fit to work 3 shifts (morning, afternoon, night).

· Multiple language ability, an advantage.

Doorman wanted – Westin hotel – Dubai

westin hotel DUbai

APPLY HERE

westin hotel DUbai
westin hotel DUbai

Job Number 180039U4
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
 
The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.

Be the “face” of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell
 
Your job responsibilities will include, but not limited to the following:
 
· Provides all guests with a warm, friendly and professional welcome, greeting and farewell.
 
· Consistently offer professional, friendly and engaging service

· Recognize the long term guest by name and provide them a great arrival experience.

· Open car doors for arriving and departing guests while greeting them warmly

· Assist with the loading and unloading of luggage to and from guest vehicles

· Obtain taxis for guests and assist with all transportation requests

· Be knowledgeable of the events of the day and of daily Hotel activities

· Assist guests regarding hotel facilities in an informative and helpful way

· Ensures the driveway and hotel entrance is kept clean and tidy at all times, free of obstacles and ensure that traffic through the driveway is controlled

· Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

· Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

· Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behavior.

· Constant standing and walking throughout shift

· Follow all safety policies, Conversant with emergency evacuation and fire procedures

Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps

To move into this position you should have:

· Minimum of two years experience in a 5 star hotel working as a Doorman,

· Bellman or similar role.

· Good command of the English language speaking, reading and writing.

· High school or equivalent education required.

· Basic knowledge of hotel, its services and facilities.

· Basic knowledge of Bell Service operations.

· Highly customer focused, Outgoing, friendly, warm personality.

· Basic computer knowledge.

· Partially outdoor duty and fit to work 3 shifts (morning, afternoon, night).

· Multiple language ability, an advantage.

Driver – Al Bandar Rotana hotel – Dubai

Al Bandar Rotana hotel Dubai

APPLY HERE

Al Bandar Rotana hotel Dubai
Al Bandar Rotana hotel Dubai

Expiry Date: 2019/01/21
Ref. JB3857394
Front Office – Driver
Al Bandar Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
 
Ensure guests are greeted upon arrival
Open car doors for arriving and departing guests and escort them to the lobby
Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
Ensure effective handover is done, gaining information from earlier shift
Forward all guest complaints or problems to the manager on duty
Perform any trips and drives with the hotel car / bus as requested
Control all guests’ car keys
Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
Establish, promote and maintain good public relations while meeting or exceeding guest expectations
Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
Ensure that airport / crew transportation flow is maintained effectively.
Skills

Education, Qualifications & Experiences

You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.

Knowledge & Competencies

The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure,

Bartender – Media Rotana hotel – Dubai

Hotel Media Rotana Dubai

APPLY HERE

Hotel Media Rotana Dubai
Hotel Media Rotana Dubai

Expiry Date: 2019/01/21
Ref. JB3778147
Food & Beverage – Bartender
Media Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
 
•Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
 
•Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
 
•Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
 
•Set up the bar and prepare all mise-en-place for service
 
•Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service

•Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner.

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Doorman – Saadiyat Rotana Resort hotel – Abu Dhabi

Saadiyat Rotana Hotel Abu Dhabi

APPLY HERE

Saadiyat Rotana Hotel Abu Dhabi
Saadiyat Rotana Hotel Abu Dhabi

Ref. JB3857528
Front Office – Doorman
Saadiyat Rotana Resort & Villas
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Ensure guests are greeted appropriately upon arrival in a warm manner
 
•Open car doors for arriving and departing guests and escort them to the lobby
 
•Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

•Forward all guest complaints or problems to the manager on duty

•Ensure that an effective handover is made between duty shifts

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

•Establish, promote and maintain good public relation while meeting or exceeding guest expectations.

Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Hostess – Fujairah Rotana hotel – UAE

Rotana hotel and spa Fujairah logo

APPLY HERE

Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/19
Ref. JB3856650
Food & Beverage – Hostess
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.

As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
 
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
 
•Set up the outlet prior to the business hours along with the service team
 
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
 
•Observe the cleanliness and maintenance of the outlet and the entrance area

•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact

•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests

•Contribute in setting up the outlets database

•Reassure the guests’ satisfaction upon their departure.

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.

Front Desk Agent – Fujairah Rotana hotel – UAE

Rotana hotel and spa Fujairah logo

APPLY HERE

Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/21
Ref. JB3843252
Front Office – Front Desk Agent
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
 
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries

•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Masseuse – Marriott Hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18001WSV
Job Category Spa
Location JW Marriott Hotel Dubai, Dubai
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Waiter/Waitress – W Hotel – Dubai

w hotel dubai

APPLY HERE

w hotel dubai
w hotel dubai

Job Number 18000LQL
Job Category Food and Beverage & Culinary
Location W Dubai – The Palm, Dubai
 
Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Guarantee customer satisfaction in line with the service model and the excellent quality standard of the venue by offering a quality service that is mindful, timely, with great care for details and customized, in a simple and pleasant atmosphere.
 
Contribute to the venue’s success by fulfilling one’s own responsibilities and acknowledging the contribution of others; interacting actively with co-workers from other sectors (Reception – Kitchen – Bar) with the aim of improving team work, paying care to image detail (one’s own and the venue’s), fully respecting the national health and safety guidelines.

Contribute to the venue’s profitability, maximizing takings and paying the maximum attention to the company’s equipment.

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Bar manager wanted – Le Meridien hotel – Dubai

Le Meridien hotel Dubai

APPLY HERE

Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18001WLM
Job Category Food and Beverage & Culinary
Location Le Méridien Dubai Hotel & Conference Centre, Dubai
 
Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

JOB SUMMARY
 
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Bar/Lounge Operations

• Implements agreed upon beverage policy and procedures throughout the property.

• Manages in compliance with all local, state and Federal beverage and liquor laws.

• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

• Monitors adherence to all liquor control policies and procedures.

• Attends pre- and post-convention meetings as needed to understand group needs

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.

• Manages to achieve or exceed budgeted goals.

• Ensures compliance with all Bar/Lounge policies, standards and procedures.

• Maintains food handling and sanitation standards.

• Manages inventories according to budget and business levels.

• Assists with developing menus and promotions as necessary.

Leading Bar/Lounge Team

• Trains staff on liquor control policies and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Communicates critical information to the Bar/Lounge staff regarding each event.

Order Taker wanted – Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

In Room Dining Agent/Order Taker
Job Number 1800380O
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Duba
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress – Al Maha Arjaan hotel – Abu Dhabi

Al Maha Arjaan hotel Abu Dhabi

APPLY HERE

Al Maha Arjaan hotel Abu Dhabi
Al Maha Arjaan hotel Abu Dhabi

Expiry Date: 2019/01/14
Ref. JB3854710
Food & Beverage – Waiter / Waitress
Al Maha Arjaan by Rotana
 
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
 
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
 
• Greet and seat customers and serve them in a professional, discreet and personalized way
 
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
 
• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Fitness Instructor – Beach Rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2019/01/11
Ref. JB3853126
Recreation – Fitness Instructor
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Fitness Instructor you are responsible for safe, professional, effective and quality functioning of fitness programs carried out for Hotels Guests and leisure club members.
 
General Duties and Responsibilities:
 
Operate a quality professional fitness program carrying out fitness testing, evaluations, program design and fitness instruction
Organize and supervise regular fitness related activities and events to maximize members’ enjoyment/use of Fitness Centre and to keep up/ahead with our competition
Develop and maintain professional safe and effective fitness procedures, programs and activities in the Fitness Centre- ensuring correct exercise practice at all times
Co-ordinate the Aerobics/Exercise program and studio usage continually seeking ways of introducing new ideas to maximize revenues
Develop and supervise the Children’s sporting activities where needed
Supervise cleaning and maintenance of Gymnasium ensuring clearning standards are kept to the highest standard and in good working order

Understand the club’s facilities, membership fees and coaching/massage/aerobic fees
Know the rules and regulations of the Club and how to deal with Guest applications on memberships and their process
Understand the entire club policies in each designated area. To know how to operate micros computer system for the billing of all services
Assist the Recreation Manager to achieve membership targets through Bodylines Marketing Plan
Seek in increasing revenues through the development and implementation of new ideas/area of business
Monitor supplies and equipment needed for continued operation of Bodylines Leisure and Fitness Club
Environment, Health & Safety Responsibilities:

To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects, implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Skills
Education, Qualifications & Experiences

You should ideally be a well build, physically fit, trained and qualified Fitness Instructor with previous experiences, preferably within the hospitality industry. You must also have good command over English and positively contribute to sales activities thereby maximizing revenue along with the ability to solve problems effectively. Computer skills are an advantage.

Fitness Instructor – Beach Rotana – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2019/01/11
Ref. JB3853126
Recreation – Fitness Instructor
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Fitness Instructor you are responsible for safe, professional, effective and quality functioning of fitness programs carried out for Hotels Guests and leisure club members.
 
General Duties and Responsibilities:
 
Operate a quality professional fitness program carrying out fitness testing, evaluations, program design and fitness instruction
Organize and supervise regular fitness related activities and events to maximize members’ enjoyment/use of Fitness Centre and to keep up/ahead with our competition
Develop and maintain professional safe and effective fitness procedures, programs and activities in the Fitness Centre- ensuring correct exercise practice at all times
Co-ordinate the Aerobics/Exercise program and studio usage continually seeking ways of introducing new ideas to maximize revenues

Develop and supervise the Children’s sporting activities where needed
Supervise cleaning and maintenance of Gymnasium ensuring cleaning standards are kept to the highest standard and in good working order
Understand the club’s facilities, membership fees and coaching/massage/aerobic fees
Know the rules and regulations of the Club and how to deal with Guest applications on memberships and their process
Understand the entire club policies in each designated area. To know how to operate micros computer system for the billing of all services
Assist the Recreation Manager to achieve membership targets through Bodylines Marketing Plan
Seek in increasing revenues through the development and implementation of new ideas/area of business
Monitor supplies and equipment needed for continued operation of Bodylines Leisure and Fitness Club
Environment, Health & Safety Responsibilities:

To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects, implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Skills
Education, Qualifications & Experiences

You should ideally be a well build, physically fit, trained and qualified Fitness Instructor with previous experiences, preferably within the hospitality industry. You must also have good command over English and positively contribute to sales activities thereby maximizing revenue along with the ability to solve problems effectively. Computer skills are an advantage.

Lifeguard wanted – Al Ain Rotana hotel – UAE

Al Ain Rotana Hotel lobby Dubai

APPLY HERE

Al Ain Rotana Hotel lobby DubaiExpiry Date: 2019/01/11
Ref. JB3853043
Recreation – Lifeguard
Al Ain Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.
 
As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:

• Caution swimmers regarding unsafe areas
 
• Rescue swimmers in danger of drowning and administer first aid
 
• Maintain order in swimming areas
 
• Determine the chlorine content and PH value of water, using water testing kit
 
• Conduct or officiate swimming meets and give swimming instructions
 
• Ensure the swimming pool is clean.

• Ensure the sun loungers are clean, in the correct position and in working order

• Regularly check the temperature of the pool to ensure they are at set standard

• Ensure the pool deck is clean and free of any debris during the operation

• Ensure that the umbrellas are fixed properly to their units

• Ensure that when the umbrellas are not in use, they are tied down for safety precautions

• Provide emergency care and treatment as required until the arrival of emergency medical services

• Have full knowledge of club’s facilities, timings, promotions and prices

Skills
Education, Qualifications & Experiences

You should ideally be a professional swimmer and a trained and qualified life guard with a diploma or university degree and some previous work experiences preferably within the hotel industry. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Internship(Jan 2019) – Fujairah Rotana Resort hotel – UAE

Rotana hotel and spa Fujairah logo

APPLY HERE

Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2018/12/28
Ref. JB3775954
Internship – January 2019
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic Interns who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Rotana is committed to nurturing careers. Since its foundation it has offered the opportunity to many students of numerous schools and universities to accomplish their industrial training in one of our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and support the vision of the company, whilst also being specifically tailored to the development needs of the individual trainee. We are offering internship opportunities within all our operational and administrative departments and divisions and you will benefit out of the following:
 
• Complete a successful training period and gain exposure in a professional work environment
 
• Contribute towards continuous improvement in customer service standards
 
• Attend the ‘Hotel Life Program’ and ‘I’m Rotana’ and other programmes relevant to the position and as required
 
• Complete Project Assignments and meet regularly on a monthly basis with the Learning & Development Department

Skills
Education, Qualifications & Experiences

You should currently be studying in a Hotel Management School or University and have a strong passion for the Hospitality Sector. You must also have fluency in both written and spoken English and an immaculate personal presentation.

Knowledge & Competencies

The ideal candidate will be results oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with colleagues and guests effectively. You are easily approachable, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

Doorman wanted – Beach Rotana – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2019/01/12
Ref. JB3853614
Front Office – Doorman
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our Guests, ensuring their every visit will become a memorable one.
 
General Duties and Responsibilities:
 
Offer consistently professional, friendly, warm and engaging service
Ensure Guests are greeted appropriately upon arrival in a warm manner
Open car doors for arriving and departing Guests and escort them to the lobby
Control all Guest car keys and ensure that cars are delivered within 10 minutes upon Guest request
Forward all Guest complaints or problems to the manager on duty
Ensure that an effective handover is made between duty shifts
Demonstrate a complete understanding of the Hotel’s policies and procedures and service standards and have full knowledge of the Hotel facilities and happenings at all times
Establish, promote and maintain good public relation while meeting or exceeding Guest expectations
Environment, Health & Safety Responsibilities:

To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects, implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Bartender – Appaloosa Dubai

Appaloosa bar Marriot hotel Abu Dhabi

APPLY HERE

Appaloosa bar Marriot hotel Abu DhabiJob Number 180035EQ
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan, Abu Dhabi
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

What you’ll do

Welcome guests
Attend to tables
Open and serve wine/champagne
Prepare garnishes
Stock ice, glassware and paper supplies
Set up and maintain cleanliness of bar area
Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills
Positive outlook and outgoing personality
Previous bartending experience is a big plus.

Waiter/Waitress – Aloft Palm hotel – Dubai

Aloft Palm hotel Jumeirah Dubai

APPLY HERE

Aloft Palm hotel Jumeirah Dubai
Aloft Palm hotel Jumeirah Dubai

Job Number 18001IMC
Job Category Food and Beverage & Culinary
Location Aloft Palm Jumeirah, Dubai
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Doorman wanted – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

APPLY HERE

Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Doorman ( Lobby Butlers – Female)
Job Number 180035EM
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton, DIFC, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

Talent Bus Driver – Aloft hotel – Dubai

Aloft Palm hotel Jumeirah Dubai

APPLY HERE

Aloft Palm hotel Jumeirah Dubai
Aloft Palm hotel Jumeirah Dubai

Job Number 180035EV
Job Category Rooms and Guest Services Operations
Location Aloft Palm Jumeirah, UAE
 
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Guest Relations Officer – Lapita resort hotel – Dubai

Lapita Hotel Dubai

APPLY HERE

Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 180035ES
Job Category Rooms and Guest Services Operations
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott’s Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel’s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
 
Marriott’s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Job Summary

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Host/Hostess wanted – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180034QS
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
Job Summary
 
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress wanted – JW Marriott Marquis Hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180034PL
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
Explore our very big world
 
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

Bellboy wanted – Le Meridien hotel – Fujairah UAE

APPLY HERE

Le Meridien Hotel Fujairah

Job Number 180032D4
Job Category Rooms and Guest Services Operations
Location Le Méridien Al Aqah Beach Resort, Fujairah, UAE
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.
 
Job Summary

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress – Moodz restaurant – Al Ain Rotana – UAE

moodz restaurant al ain rotana uae

APPLY HERE

moodz restaurant al ain rotana uae
Expiry Date: 2018/12/13
Ref. JB3827509
Food & Beverage – Waiter / Waitress – Moodz
Al Ain Rotana
 
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
 
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
 
• Greet and seat customers and serve them in a professional, discreet and personalized way
 
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
 
• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Waiter/Waitress – Al Ain Rotana hotel – UAE

Al Ain Rotana Hotel lobby Dubai

APPLY HERE

Al Ain Rotana Hotel lobby Dubai
Expiry Date: 2019/01/06
Ref. JB3827510
Food & Beverage – Waiter / Waitress – Lebanese Restaurant
Al Ain Rotana
 
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
 
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
 
• Greet and seat customers and serve them in a professional, discreet and personalized way
 
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests

• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Bellboy wanted – Arjaan hotel by Rotana Dubai

Arjaan rotana hotel Dubai media city

APPLY HERE

Arjaan rotana hotel Dubai media city
Ref. JB3850953
Front Office – Bellboy
Arjaan by Rotana Dubai Media City
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
 
• Maintain effective communication with all related departments to ensure smooth service delivery
 
• Maintain an up to date knowledge of the hotel and local services

• Maintain awareness of guest profile through Opera guest profile system

• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out

• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner

• Deliver morning newspapers to rooms

• Deliver guest messages and other deliveries immediately without delay in a professional manner

• Ensure concierge desk and store room is clean tidy and well organized

Skills
Education, Qualifications & Experiences

You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.

Reservations Agent – Khalidiya Palace hotel – Abu Dhabi

Resort Khalidiya Palace Rayhaan Abu Dhabi

APPLY HERE

Resort Khalidiya Palace Rayhaan Abu Dhabi
Resort Khalidiya Palace Rayhaan Abu Dhabi

Expiry Date: 2019/01/06
Ref. JB3851118
Revenue – Reservations Agent
Khalidiya Palace Rayhaan by Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

• Process and confirm guest room reservations made by clients on the phone, letter or fax
 
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 
• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 
• Show complete product knowledge, understand rate structure and apply rate management
 
• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavours to maximise business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organise visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Recreation Attendant – Khalidiya Palace hotel – Abu Dhabi

Resort Khalidiya Palace Rayhaan Abu Dhabi

APPLY HERE

Resort Khalidiya Palace Rayhaan Abu Dhabi
Resort Khalidiya Palace Rayhaan Abu Dhabi

Expiry Date: 2018/12/27
Ref. JB3846325
Recreation – Recreation Attendant
Khalidiya Palace Rayhaan by Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:
nbsp;
•Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance
 
•Ensure the sun lounges are clean and free of any debris during the operation
 
•Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning

•Provide guest assistance on arrival to Bodylines

•Assist with the cleaning of all areas of the operation

•Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club

•Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.

•Report any guest complaints to Superiors immediately

•Observe high standards of personal hygiene

Skills
Education, Qualifications & Experiences

You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Doorman wanted – Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

APPLY HERE

Renaissance Dubai Hotel Downtown DubaiJob Number 18002HT9
Job Category Rooms and Guest Services Operations
Location Renaissance Downtown Hotel, Dubai, Dubai,Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary

Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Waiter/ress wanted – Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180033BS
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Jaddaf, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Assistant Guest Relations Manager -Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180033BT
Job Category Rooms and Guest Services Operations
Location Marriott Hotel Al Jaddaf, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Female Bartender wanted – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180033BY
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Jaddaf, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

The impact you’ll make

You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

What you’ll do

Welcome guests
Attend to tables
Open and serve wine/champagne
Prepare garnishes
Stock ice, glassware and paper supplies
Set up and maintain cleanliness of bar area
Process all payment methods and complete cashier reports

What we’re looking for

Great storytelling skills
Positive outlook and outgoing personality
Previous bartending experience is a big plus.

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Restaurant Apprentice – Bleu Blanc hotel restaurant – Dubai

Bleu Blanc Restaurant Renaissance hotel Dubai

APPLY HERE

Bleu Blanc Restaurant Renaissance hotel DubaiJob Number 18002SA3
Job Category Food and Beverage & Culinary
Location Renaissance Downtown Hotel, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.
 
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Doorman wanted – Amwaj Rotana hotel – Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/12/31
Ref. JB3848207
Front Office – Doorman
Amwaj Rotana – Jumeirah Beach Residence
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Ensure guests are greeted appropriately upon arrival in a warm manner
 
•Open car doors for arriving and departing guests and escort them to the lobby
 
•Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

•Forward all guest complaints or problems to the manager on duty

•Ensure that an effective handover is made between duty shifts

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

•Establish, promote and maintain good public relation while meeting or exceeding guest expectations.

Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Front Desk Agent wanted – Fujairah Rotana – UAE

Rotana hotel and spa Fujairah logo

APPLY HERE

Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2018/12/10
Ref. JB3843252
Front Office – Front Desk Agent
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
 
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries

•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Waiter/Waitress – Jumeira Rotana – Dubai

Jumeirah Rotana Hotel Dubai

APPLY HERE

Jumeirah Rotana Hotel Dubai
Jumeirah Rotana Hotel Dubai

Expiry Date: 2018/12/27
Ref. JB3846305
Food & Beverage – Waiter / Waitress
Jumeira Rotana
 
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
 
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
 
• Greet and seat customers and serve them in a professional, discreet and personalized way
 
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests

• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.