Category: guest service

Housekeeping Supervisor – Element Hotel – Al Jaddaf Dubai

Jobs at Element Hotel Al Jaddaf Dubai
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Jobs at Element Hotel Al Jaddaf DubaiJob Description
Posting Date Oct 05, 2020
Job Number 20053023
Job Category Housekeeping & Laundry
Location Element Al Jaddaf, Dubai, Plot No. 115, Municipality No. 326-1674 in Al Jaddaf, Dubai
Brand Element Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.

Life Guard – Le Méridien Mina Seyahi Complex – Dubai

le meridien resort hotel Mina Seyahi Beach Dubai
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le meridien resort hotel Mina Seyahi Beach Dubai
le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Sep 30, 2020
Job Number 20057291
Job Category Golf, Fitness, and Entertainment
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Club Mina Beach Club is a trendy up market Members Club situated within the Le Meridien Mina

Seyahi Beach Resort & Marina. Club Mina is home to the follow facilities:

500 meter private beach
4 Adults Swimming Pools
2 Children’s Swimming Pools
Fully equipped Gymnasium (Club Mina) 5.30am to 10.30pm
Fitness Studio/ Group fitness
Male & Female change rooms with Steam room, Sauna and Plunge Pool
2 Beach Volleyball Courts
Family kids club (4 – 12 years old)
3 Tennis Courts
Fully equipped Water sport centre

Job responsibilities will include, but not limited to the following:

To be responsible for the safety and well-being of all Hotel guests and Club members using the recreation facilities
Ensuring that all Attendants work as a Team to provide a safe, Effective and anticipative Service to Members and Guests.
To check and clean the swimming pools, furniture and pool and beach area on a daily basis. To make sure that it is safe, clean and fit for guests use.
Ensure always follow the complex grooming standards.
During busy periods in order to ensure continuous high standards of service, you may find it necessary to put in additional hours.
Attending daily Pool and Beach morning briefings
To make sure that the towel procedure is followed and that that all guests entering the beach club are members, hotel guests, or legitimate entries.
To assist the guests and members with the towels, umbrellas and sun lounges.
To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan of your department
Ensure guest expectations are exceeded at all times whilst displaying a helpful & cheerful attitude
Assist in the preparations of facilities for special functions & themed evenings within the Swimming pools & Beach area
To identify & report hazards and any maintenance requirements in the pool and beach areas and immediately report to the Senior Pool & Beach attendant / Pool & Beach Supervisor / Assist. Recreation Manager.
To be aware and to implement all relevant aspects of Health and Safety legislation and company procedures
Attend all departmental & work related trainings internal and external which are deemed essential by the management.

To move into this position you should have:

Good communication in English language is a must
Minimum one year as a pool attendant in the reputed hotel or beach resort
Outdoor work and fit to work on shifts basis
Fun, friendly & enthusiastic approach to customer service.
Willingness to learn & develop.
Sound knowledge in life guarding, CPR and First Aid ( advantage)

Senior Life Guard – Water Park – Le Méridien Mina Seyahi Complex – Dubai

le meridien resort hotel Mina Seyahi Beach Dubai
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le meridien resort hotel Mina Seyahi Beach Dubai
le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Oct 01, 2020
Job Number 20057285
Job Category Golf, Fitness, and Entertainment
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Club Mina Beach Club is a trendy up market Members Club situated within the Le Meridien Mina

Seyahi Beach Resort & Marina. Club Mina is home to the follow facilities:

500 meter private beach

4 Adults Swimming Pools

2 Children’s Swimming Pools

Fully equipped Gymnasium (Club Mina)

Fitness Studio/ Group fitness

2 Beach Volleyball Courts

Family kids club (4 – 12 years old)

3 Tennis Courts
Fully equipped Water sport center

Waterpark with 11 slides, wave pool and Aqua play area

Job responsibilities will include, but not limited to the following:

To be responsible for the safety and well-being of all Hotel guests and Club members using the recreation facilities

To provide first aid treatment or BLS in the event of any accident or injury to a guest

Ensure guest expectations are exceeded at all times whilst displaying a helpful & cheerful attitude

Providing help & assistance to guests while maintaining a professional appearance at all times

Assist in the preparations of facilities for special functions & themed evenings within the Swimming pools, Beach area and WP

When not on lifeguard duty, assist with all other duties as required by the management.

Report any safety concerns to management in order to maintain the highest standard of guest safety at all times

Enforce facility rules & provide crowd control in a friendly manner throughout the aquatic areas as necessary

Ensure that all rescue / emergency equipment are well maintained and in the correct position at all times.

To be aware and to implement all relevant aspects of Health and Safety legislation and company procedures

Attend lifeguard courses / weekly trainings internal and external which are deemed essential by the management.

To move into this position you should have

Recognized lifeguard certificate is definite advantage. i.e. NPLQ/ NBLQ (RLSS )/ HIGHFIELD / Ellis & associates

National lifeguard certificate must. i.e. Bronze medallion, Red Cross or equivalent certificate

To be able to swim 400m in less than 8 min with front crawl stroke

Sound knowledge in life guarding, CPR and First Aid

Good communication in English language is a must

Minimum one years as a lifeguard in the reputed hotel or beach resort

Outdoor work and fit to work on shifts basis

Fun, friendly & enthusiastic approach to customer service.

Willingness to learn & develop.
Holding open water diving qualification is an advantage

Front Desk Agent(Welcomer) – Aloft Hotel – Dubai South

Aloft hotel South Dubai
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Aloft hotel South DubaiJob Description
Posting Date Sep 30, 2020
Job Number 20051769
Job Category Rooms and Guest Services Operations
Location Aloft Dubai South, Aviation City, P.O Box 712778, Dubai
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Job Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Field Guide Apply – Al Maha Hotel – Dubai

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai
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Al Maha, a Luxury Collection Desert Resort & Spa, DubaiPosting Date Aug 06, 2020
Job Number 20044277
Job Category Golf, Fitness, and Entertainment
Location Al Maha, a Luxury Collection Desert Resort & Spa, Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

 

JOB PURPOSE

To provide personalised activities and services for the guests and visitors of the resort through direct coordination with other resort operational units. Being responsible for information

delivery to guests with regards the ecology, history, heritage and culture, and conducting of daily activities in line with the resort’s services and functionality.

JOB ACCOUNTABILITIES

a) To assist in the procedures for guest check-in, reception, and check-out.

b) To ensure that allocated guests receive the activities in an informed and educational manner, while maintaining the policies, procedures and systems of the resort. This to be done by maintaining personal contact with the guest, and providing continuity to the guest’s interactions with other departments of the resort.

c) To arrange and conduct activities and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.

d) To pass on all relevant information, (including complaints), to the other departments in the operation, to ensure that the guests receive services in a well coordinated and timely manner.  This includes additional information which may be relevant to developing and upgrading services, updating Guest History Records, informing Management, and Sales and Marketing.

e) To ensure that all equipment provided for the activities, including all vehicles is maintained according to the standards laid down by the Resort Management; and to report on any works to be carried out to the relevant departments.

f) To ensure that the image of the resort, the company, Dubai and its policies are maintained through provision of a disciplined, well groomed (short hair and clean shaven as per the company grooming standards for men) and professional approach, at all times promoting a friendly, informal and polite relationship between guests and the resort staff.

g) To actively enquire and recommend the services, activities and facilities of the resort to guests and visitors, ensuring that they are kept informed of the full range of options available to them.

h) To actively maintain and update existing knowledge which is relevant to the resort’s services, and the function of being the primary information source for visitors to the resort and to the U.A.E.

i) To ensure that the correct level of competency is reached for all activities. To maintain, practise and improve the skills necessary to conduct all the activities safely and professionally.

Residences Bellman – Bulgari Hotel & Resorts – Dubai

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Job Number 19153719
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities| services|
and hours of operation| and local areas of interest and activities. Identify
and explain room features to guests (e.g.| use of room key| mini-bar| ice and
vending areas| in-room safe| valet laundry services). Transport guest luggage
to and from guest rooms and/or designated bell area. Assist with luggage
storage and retrieval. Assist guests/visitors in and out of vehicles|
including assisting guests with loading/unloading luggage. Supply guests with
directions. Arrange transportation (e.g.| taxi cab| shuttle bus) for
guests/visitors| and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move over sloping| uneven| or
slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

_

Senior Server – Bar & Grill – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

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Job Number 20025730
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

_

Waitress – Mexican Specialty Restaurant -Marriott The Palm – Pre – Opening – Marriott Resort Palm Jumeirah – Dubai

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Job Number 19168892
Job Category Food and Beverage & Culinary
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Server – Counter Culture Cafe – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

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Job Number 20025663
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Guest Experience Manager/Duty Manager – The St. Regis Saadiyat Island Resort – Abu Dhabi

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Job Number 20014591
Job Category Rooms and Guest Services Operations
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

.

Position Summary:

Serves as the property Manager on Duty and oversees all property operations| ensuring that the highest levels of hospitality and service are provided.

Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby.

Serves as Guest Relations Manager and handles the tracking of service issues.

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust| respect| and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviours.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees| absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open| collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize| organize| and accomplish your work.

Handles complaints| settling disputes| and resolving grievances and conflicts| or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained| guest satisfaction is achieved| and employee well-being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations| recognizes performance| and produces desired results.

Comprehends budgets| operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs| providing guidance| feedback| and individual coaching when needed.

Manages day-to-day operations| ensuring the quality| standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviours of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program| communicating and ensuring the process.

Ensures property policies are administered fairly and consistently| disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

_

Waiter/Waitress – Appaloosa – Marriott Hotel Al Forsan – Abu Dhabi

On: By: admin

APPLY HERE

Job Number 20025501
Job Category Food and Beverage & Culinary
Location Marriott Hotel Al Forsan| Abu Dhabi| Khalifa City-Al Forsan Intl
Sports Resort| Abu Dhabi| United Arab Emirates| United Arab Emirates VIEW ON
MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels is Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests
creates moments that empower guests to shine at their very brightest. Our
enriching experiences| sophisticated spaces| and exceptional service are
designed to clear the mind and spark new ways of thinking and being| which
inspires even greater brilliance in our guests.

These ideas are the filter on everything we do from our physical spaces to our
service experience. Marriott believes our associates come first. Because if
you’re happy| our guests will be happy. It’s as simple as that. Our hotels
offer a work experience unlike any other| where you’ll be part of a community
and enjoy a true camaraderie with a diverse group of co-workers. Marriott
creates opportunities for training| development| recognition and most
importantly| a place where you can really pursue your passions. With Marriott
you will help keep this promise by delivering premium choices| sophisticated
style| and well-crafted details. With your skills and imagination| together we
will innovate and reinvent the future of travel™.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Head Hostess Cafe Belge – The Ritz-Carlton – Dubai International Financial Centre

On: By: admin

APPLY HERE

Job Number 20020842
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre|
International Financial District| Dubai| United Arab Emirates| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Front Office Manager – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

On: By: admin

APPLY HERE

Job Number 20022267
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility
include Bell Staff| At Your Service Operations & Guest Services/Front Desk.
Directs and works with managers and associates to successfully execute all
front office operations| including guest arrival and departure procedures.
Strives to continually improve guest and associate satisfaction and maximize
the financial performance of the department.

__

CANDIDATE PROFILE

Experience:

High school diploma or GED; 4 years experience in the guest services| front desk| or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management| Hospitality| Business Administration or related major; 2 years experience in the guest services| front desk| or related professional area.

Skills and Knowledge

Job Specific Computer Skills – Using computer hardware and software specific to job (e.g.| MARSHA| PMS| SFA| NGS| Delphi| Point of Sale| HR technology).
Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment| meeting quality standards for services| and evaluation of customer satisfaction.
Operating Procedures – Knowledge of Standard and Local Operating Procedures (SOPs and LSOPs) that apply to job.
Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
Writing – Communicating effectively in writing as appropriate for the needs of the audience.
Basic Computer Skills – Using basic computer hardware and software (e.g.| personal computers| word processing software| Internet browsers| etc.).
Number Facility – The ability to add| subtract| multiply| or divide quickly and correctly.
Mathematics – Using mathematics to solve problems.
Originality – The ability to come up with unusual or clever ideas about products| services or situations| or to develop creative ways to solve a problem.

CORE WORK ACTIVITIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Exceeding Customer Expectations – Providing services that are above and beyond for customer satisfaction and retention.
Demonstrating Leadership – Utilizing interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Improving Service – Improving service by communicating and assisting individuals to understand guest needs| providing guidance| feedback| and individual coaching when needed.
Communicating with Supervisors| Peers| or Subordinates – Providing information to supervisors| co-workers| and subordinates by telephone| in written form| e-mail| or in person.
Coaching and Developing Others – Identifying the developmental needs of others and coaching| mentoring| or otherwise helping others to improve their knowledge or skills.
Developing and Building Teams – Encouraging and building mutual trust| respect| and cooperation among team members.
Modeling Appropriate Behaviors – Serving as a role model to demonstrate appropriate behaviors.
Achieving/Exceeding Goals – Achieving and exceeding goals including performance goals| budget goals| team goals| etc.
Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems.
Guiding| Directing| and Motivating Subordinates – Providing guidance and direction to subordinates| including setting performance standards and monitoring performance.
Communicating Information Timely – Informing and/or updating the executives| the peers and the subordinates on relevant information in a timely manner.
Setting Goals – Establishing challenging| realistic and obtainable goals to guide operation and performance.
Supervising Associates – Supervising and managing associates. Managing all day-to-day operations. Understanding associate positions well enough to perform duties in associates| absence.
Managing Daily Operations of the area or department – Managing day-to-day operations| ensuring the quality| standards and meeting the expectations of the customers on a daily basis.
Organizing| Planning| and Prioritizing Work – Developing specific goals and plans to prioritize| organize| and accomplish your work.

MANAGEMENT COMPETENCIES

Adaptability – Ability to effectively adjust to major changes in work tasks or the work environment.
Applied Business Knowledge – Understands market dynamics| enterprise level objectives| financial metrics| and important aspects of Marriott|s business; skilled at using business knowledge to anticipate opportunities and risks.
Building a Successful Team – Skilled at building a cohesive team and facilitating goal accomplishment.
Building Strategic Working Relationships – Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals.
Building Trust – Ability to interact with others in an honest| fair and respectful way; giving others confidence in one|s intentions and those of the organization.
Communication – Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
High Work Standards – Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
Leading Through Vision and Values – Keeps Marriott|s values and business strategy at the forefront of decision making and actions.
Planning and Organizing – Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
Strategic Decision Making – Ability to gather and organize information relevant to a long-range goal or vision| develop alternative strategies| and execute a course of action to carry out strategy.

BUSINESS RESULTS

Balanced Scorecard Results: Implements strategies and executes activities to
drive and continuously improve financial results| guest satisfaction| human
capital index and market share

JOB SPECIFIC TASKS

Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Ensures compliance with all Front Office policies| standards and procedures.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
Displays leadership in guest hospitality| exemplifies excellent customer service| and creates a positive atmosphere for guest relations.
Solicits associate feedback| utilizes an “open door” policy| and reviews associate satisfaction results to identify and address associate problems or concerns.
Ensures associates are treated fairly and equitably.
Strives to improve service performance.
Reviews staffing levels to ensure that guest service| operational needs and financial objectives are met.
Empowers associates to provide excellent customer service.
Understands the impact of Front Office operations on the Rooms area and overall hotel financial goals.
Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
Establishes and maintains open| collaborative relationships with associates and ensures associates do the same within the team.
Ensures recognition of associates is taking place across areas of responsibility.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
Manages associate progressive discipline procedures for Front Office Staff.
Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
Reviews comment cards| guest satisfaction results and other data to identify areas of improvement.
Administers the performance appraisal process for direct report managers.
Interviews and hires managers and hourly associate team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Celebrates successes and publicly recognizes the contributions of team members.
Responds to and handles guest problems and complaints.
Observes service behaviors of associates and provides feedback to individuals and/or managers.
Manages department controllable expenses to achieve or exceed budgeted goals.
Ensures hotel policies are administered fairly and consistently| disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Responsible for guest profiles in OPERA

_

Front Desk Agent – Marriott Hotel Al Jaddaf – Dubai

On: By: admin

APPLY HERE

Job Number 20002735
Job Category Rooms and Guest Services Operations
Location Marriott Hotel Al Jaddaf| Dubai| Al Jaddaf Area|Oud Metha Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests|
personal checks and traveler|s checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand| sit| or walk
for an extended period of time. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Supervisor-Front Office – Aloft Me’aisam – Dubai

On: By: admin

APPLY HERE

Job Number 20013270
Job Category Rooms and Guest Services Operations
Location Aloft Me|aisam| Dubai| Dubai Production City| Dubai| United Arab
Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Process all guest check-ins| verifying guest identity| form of payment|
assigning room| and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes| document exceptions. Secure
payment prior to issuing room key| verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests| contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types| vouchers| paid-outs| and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft. Assist
management in training| evaluating| counseling| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Develop/maintain positive working
relationships; support team to reach common goals; listen and respond
appropriately to employee concerns.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications;
ensure personal appearance is clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge
guests; anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Ensure adherence to
quality standards. Enter and locate information using computers/POS systems.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Waiter/ Waitress Eatery – SZR – Four Points by Sheraton Sheikh Zayed Road – Dubai

On: By: admin

APPLY HERE

Job Number 19172236
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Sheikh Zayed Road| Dubai| Sheikh Zayed
Road| Dubai| United Arab Emirates| United Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Front Desk Agent (Welcomer) – Aloft Me’aisam – Dubai

On: By: admin

APPLY HERE

Job Number 19150159
Job Category Rooms and Guest Services Operations
Location Aloft Me|aisam| Dubai| Dubai Production City| Dubai| United Arab
Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

At Element| we believe that travelers deserve more than a place to stay. They
need a place to thrive| where they can start every day fresh| focused| feeling
alive. Whether they’re stopping by for a few days or settling in for a few
weeks| time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable| multidimensional staff| and we are
energized by helping them find their own space in Element. We help our guests
live life away as they do at home| no matter how long they stay. If you’re an
active optimist who doesn’t second guess connecting with like-minded guests
and creating a balanced space for yourself and those around you| we invite you
to explore career opportunities with Element.

Job Summary

Process all guest check-ins by confirming reservations| assigning room| and
issuing and activating room key. Process all payment types such as room
charges| cash| checks| debit| or credit. Process all check-outs including
resolving any late and disputed charges. Answer| record| and process all guest
calls| messages| requests| questions| or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals| departures)|
identify any special requests| and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests|
personal checks and traveler|s checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand| sit| or walk
for an extended period of time. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Waiter/Waitress – Creekside – Sheraton Dubai Creek Hotel & Towers – Baniyas Road

On: By: admin

APPLY HERE

Job Number 20013516
Job Category Food and Beverage & Culinary
Location Sheraton Dubai Creek Hotel & Towers| Baniyas Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Server – The Abu Dhabi EDITION – The Abu Dhabi EDITION – Land Plot no. C7-C102

On: By: admin

APPLY HERE

Job Number 19076515
Job Category Food and Beverage & Culinary
Location The Abu Dhabi EDITION| Land Plot no. C7-C102| Sector 35 West|
Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand Edition Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience| we need you.

EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Service Experience Agent – Bulgari Hotel & Resorts – Dubai

On: By: admin

APPLY HERE

Job Number 20013431
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Operate telephone switchboard station in order to answer telephone calls.
Process guest requests for wake up calls| screening calls| and other requests
related to placing or receiving telephone calls. Advise guest of any messages
(e.g.| voicemail| mail| faxes) received for them| and send to room if
required. Answer| record| and process all guest calls| requests| questions| or
concerns. Receive| record| and relay messages accurately| completely| and
legibly. Log all guest requests or issues into computer| contact appropriate
individual or department (e.g.| Bellperson| Housekeeping)| and follow up with
guest to ensure their request has been met to their satisfaction. Provide
information to guests about room features| property amenities| and local areas
of interest. Assist guests with accessing the internet. Report accidents|
injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| and
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others| and support team to reach common goals.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats; stand| sit| or walk for an
extended period of time or for an entire work shift. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Villa Butler – Bulgari Hotel & Resorts – Dubai

On: By: admin

APPLY HERE

Job Number 20013415
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Server-IRD – The Ritz-Carlton – Dubai International Financial Centre

On: By: admin

APPLY HERE

Job Number 20009973
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre|
International Financial District| Dubai| United Arab Emirates| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Server-Lobby Lounge – The Ritz-Carlton – Dubai International Financial Centre

On: By: admin

APPLY HERE

Job Number 20009955
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre|
International Financial District| Dubai| United Arab Emirates| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Guest Service Center Agent – Telephone Operator – Le Royal Meridien Abu Dhabi – Al Zahiyah

On: By: admin

APPLY HERE

Job Number 20010029
Job Category Rooms and Guest Services Operations
Location Le Royal Meridien Abu Dhabi| Al Zahiyah| Abu Dhabi| United Arab
Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Answer| record| log| and process all guest calls| requests| questions| or
concerns. Operate telephone switchboard station. Process guest requests for
wake up calls| screening calls| do not disturb| call forwarding| conference
calls| TDD relay calls| and non-registered guest calls. Advise guest of any
messages received. Monitor busy or unanswered lines| check back with callers
on hold to update status| and offer to take a message. Receive| record| and
relay messages accurately| completely| and legibly. Activate/deactivate guest
room message lights as appropriate. Instruct guests on how to access the
internet; transfer guests with problems to provider|s customer support line.
Test communications equipment to ensure it works properly. Respond to special
requests from guests with unique needs. Contact appropriate individual or
department as necessary to resolve guest call| request| or problem. Follow up
with guests to ensure their requests or problems have been met to their
satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Stand| sit| or walk for an extended period of
time. Enter and locate information using computers and/or POS systems. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Guest Service Agent – DT – Four Points by Sheraton Downtown Dubai – Mankhool Road

On: By: admin

APPLY HERE

Job Number 20010149
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Downtown Dubai| Mankhool Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Supervisor-Front Office – Ajman Saray – a Luxury Collection Resort

On: By: admin

APPLY HERE

Job Number 20010089
Job Category Rooms and Guest Services Operations
Location Ajman Saray| a Luxury Collection Resort| Ajman| Sheikh Humaid
Bin Rashid Al Nuaimi Street| Ajman| United Arab Emirates| United Arab Emirates

Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

Job Summary

Assist staff with expediting problem payments (e.g.| problems processing
credit card). Follow up with guest regarding satisfaction with guest-related
issues. Process all guest check-ins by confirming reservations| assigning
room| and issuing and activating room key. Process all payment types such as
room charges| cash| checks| debit| or credit. Set up accurate accounts for
each guest upon check-in (i.e.| sharewiths| separate room/tax/incidentals|
comp). Anticipate sold-out situations and obtain satisfactory alternative
accommodations when the property cannot accommodate guests with reservations.
Block rooms in the computer and identify designated requirements and requests.
Contact appropriate individual or department (e.g.| Bellperson| Housekeeping)
as necessary to resolve guest call| request| or problem. Coordinate with
Housekeeping to track readiness of rooms for check-in. Review shift logs/daily
memo books and document pertinent information in logbooks. Count bank at the
beginning and end of shift. Balance and drop receipts according to Accounting
specifications. Assist management in training| motivating| and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Report accidents| injuries| and
unsafe work conditions to manager; complete safety training and
certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information. Anticipate and address guests| service needs. Speak with others
using clear and professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Hostess – Cafe Belge – The Ritz-Carlton – Dubai International Financial Centre

On: By: admin

APPLY HERE

Job Number 19146592
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre|
International Financial District| Dubai| United Arab Emirates| United Arab
Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

F&B Server – La Ville Hotel & Suites CITY WALK – Dubai

On: By: admin

APPLY HERE

Job Number 19133458
Job Category Food and Beverage & Culinary
Location La Ville Hotel & Suites CITY WALK| Dubai| Autograph Collection|
Al Multaqa Street| Dubai| United Arab Emirates| United Arab Emirates VIEW ON
MAP
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Where details play a leading role to deliver uniqueness| where creativity is
the main character to create experiences informed by unique perspectives on
design| craft and hospitality – Autograph Collection is the place for
unconventional hotel experiences. If you want to be part of something Exactly
Like Nothing Else| you are ready to join the _La Ville Hotel & Suites City
Walk Dubai Autograph Collection_ and champion individuality.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Front Office Agent – The St. Regis Saadiyat Island Resort – Abu Dhabi

On: By: admin

APPLY HERE

Job Number 19166250
Job Category Rooms and Guest Services Operations
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Server – Japanese Restaurant – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

On: By: admin

APPLY HERE

Job Number 19167387
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and consists
of more than 80 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy| our guests will be happy. It’s as simple as that. Our hotels
offer a work experience unlike any other| where you’ll be part of a community
and enjoy a true camaraderie with a diverse group of co-workers. JW creates
opportunities for training| development| recognition and most importantly| a
place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our
associates. That’s The JW Treatment™.

JOB SUMMARY

Greet and serve the guest in accordance with the JW Marriott’s food and
beverage standards. Display aggressive hospitality with both guests and co-
workers. Take pride in all facets of the service to include quality|
appearance| and cleanliness of self and restaurant. Smile is to be a part of
the uniform.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai

CANDIDATE PROFILE

Experience:

Minimum of 2-year experience of a similar position within a five star hotel
Skills and Knowledge
Customer focused
Good communication skills
Good team-player
Minimum lifting 50 lbs.
Ability to verbally communicate effectively with guests and co-workers.
Pushing| pulling| bending| stooping| upward reaching
Exposure to cleaning chemicals
Prolonged periods of standing and/or walking
Be able to sing as part of the restaurant concept

Education or Certification:

High School Diploma or equivalent

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the
successful performance of the position:

Main Responsibilities:

Follow all JW Marriott policies and procedures
Comply with “clean as you go” policy
Practice safe work habits at all times
Report to work on time and in a neat| clean and pressed uniform including name badge| Daily Basics card| pen| pad| bottle opener| lighter and pieces of cork
Follow self-cashiering procedures
Report problems immediately to a supervisor

Essential Functions:

Set up the restaurant efficiently and accurately| including the tables| bar and anti-pasta/fish counter
Actively participate in daily stand up briefings and taste panels
Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards| and ensure these are followed
Handle an assigned station| and leave the floor only after permission from a supervisor
Take and serve guest orders promptly and according to Brand Standards| sequence of service| and sales dialogue
Be aware of any 86 items
Always offer a choice of sparkling or still water
Check back after two bites of the main course
Crumb the table after main course or when necessary
Change the ashtray after two butts and after putting dishes on the table
Offer a refill when a third of the drink is left
Clear empty glasses and dishes as necessary
Serve all beverages in accordance with Brand Standards and Use Records
Answer any guest questions about the menu items| daily specials and beverages| including knowledge of the ingredients| preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.
Check food before serving it to the guest to ascertain that appearance| temperature and portions are correct.
Operate the MICROS and Respak system accurately:
Ensure accurate and informative punching of orders
Have any voids or adjustments initialed by a supervisor
Enter and update the Respak system accurately| without adding unnecessary profiles
Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean| stain free and accurate| with special attention to detail.
Side stations must be clean and organized at all times.
Do all necessary set-up and side work assigned.
Each associate is expected to carry out| within their capabilities| all reasonable requests by management. This may involve working in or moving to another Food & Beverage outlet.

OTHER

Safety and Security:

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.
Policies and Procedures
Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations:

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication:

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement:

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks:

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

_

Villa Butler – The Ritz-Carlton Abu Dhabi – Grand Canal

On: By: admin

APPLY HERE

Job Number 19096518
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Al Maqta Area| PO Box
91888| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Inspect guest rooms after being cleaned by Housekeeper to ensure quality
standards. Run sold room reports| verify room status| determine discrepant
rooms| prioritize room cleaning| and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities. Act as a liaison
to coordinate the efforts of Housekeeping| Engineering| Front Office| and
Laundry. Document and resolve issues with discrepant rooms with the Front
Desk. Prepare| distribute| and communicate changes in assignment sheets/work
boards. Communicate issues to next shift. Complete required paperwork. Assist
management in hiring| training| scheduling| evaluating| counseling| and
motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearances are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Waitress – Mexican Specialty Restaurant – Marriott Resort Palm Jumeirah – Dubai

On: By: admin

APPLY HERE

Job Number 19116735
Job Category Food and Beverage & Culinary
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Waiter ( Arabic Speaker ) – Marriott The Palm (Pre-Opening) – Marriott Resort Palm Jumeirah – Dubai

On: By: admin

APPLY HERE

Job Number 19129513
Job Category Food and Beverage & Culinary
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Waitress – Hilton Ras Al Khaimah Resort

On: By: admin

APPLY HERE

JOB DESCRIPTION
 
A Waitress is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waitress| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Waiter/ess will also be required to have extensive knowledge of menu
offerings. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waitress serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter / Waitress – Waldorf Astoria Ras Al Khaimah

On: By: admin

APPLY HERE

JOB DESCRIPTION
 
A Waiter/Waitress is responsible for providing Guests with food and drinks as
requested in an efficient manner and according to proper procedure and bar
regulations.
What will I be doing?
As a Waiter/Waitress| you will be responsible for providing Guests with food
and drinks as requested in an efficient manner and according to proper
procedure and bar regulations. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Maintain the cleanliness of all equipment used during shift

Maintain cleanliness of the bar and stores to Health| Safety and Hygiene standards at all time

Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink content

Comply with Company Health and Safety| and Fire Regulations and procedure

Adhere to the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling| high customer service standards| effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the bar| how beverages are prepared (to recipe) and presented| and how Bar personnel are trained to possesss this knowledge and the application of it
Meet or exceed the monthly drink profit margin target

What are we looking for?

A Waiter/Waitress serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Customer Service experience in supervisory or above capacity
A warm personality| attentive and smartly presentable
Ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in similar role
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Front Office Agent – Waldorf Astoria Ras Al Khaimah

On: By: admin

APPLY HERE

JOB DESCRIPTION
 
A Guest Service Agent provides reception services for Guests to contribute to
an overall exceptional experience from check-in through check-out and complete
audits| as required.
What will I be doing?
As Guest Service Agent| you will serve on the Front Office Team| to provide
services for Guests to contribute to an overall exceptional experience from
check-in through check-out and complete audits| as required. A Guest Service
Agent truly influences the first impressions of our Guests and| therefore| are
responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests| including check in/out| and complete audit procedures| as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and| or| other department

Demonstrate a high level of customer service at all time

Attend appropriate training courses| when required| and assist with the Night Team|s training and development effort

Demonstrate a knowledge of hotel room categories| room rates| packages| promotions and other general product knowledge necessary to perform daily dutie

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies| credit cards and cash in accordance with the hotel credit policy
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Fluent in German language
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm| efficient| and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in cash handling
Front Office/Concierge experience in the hotel| leisure| and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Lobby Ambassador – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

On: By: admin

APPLY HERE

JOB DESCRIPTION
 
A Lobby Ambassador provides services for Guests to contribute to an overall
exceptional experience from check-in through check-out and complete audits| as
required.
What will I be doing?
As Lobby Ambassador| you will provide reception services for Guests
tocontribute to an overall exceptional experience from check-in through check-
outand complete audits| as required. A Lobby Ambassador contributes to
thefirst impressions of our Guests and| therefore| must perform the
followingtasks to the highest standards:
Your mission as a Lobby Ambassador is to provide a presence in the lobby and
throughout your hotel tour.
Engage with Guest

Help to shape their personal journe

Assure them that someone is there to help Earn their loyalty

Your role infulfilling Conrad Hilton|s dream of filling the Earth with the
Light andWarmth of Hospitality includes

Engaging positively with your Guests
Getting to know the purpose of their travel
Finding solutions that make their journey as pleasurable as possible Ensuring that all Guests receive
An engaging welcome
First-class service
The most pleasant and comfortable experience possible
An experience and an opportunity to feel
Empowered
Relaxed
Entertained
Connected

When serving as a LobbyAmbassador who interacts frequently and extensively
with your Guests| you areone of the first hospitality connections your Guests
will experience.

• You are empowered to resolve anyGuest issue immediately| involving any
department within your hotel

• Engage and provide a VIP welcome to each Guest

• Maintain a thorough and up-to-date familiarity with

• All events happening at your hotel

• All features and amenities of your hotel

• Key aspects of the surrounding community likely to be of
interest or value to your Guests

As a LobbyAmbassador| you are also responsible for working with your fellow
GuestServices Team Members to ensure that all Guest requests and challenges
are

• Anticipated

• Satisfied

• Met beyond expectations

• Responded to in a memorable manner

Your role as a Lobby Ambassador also includes being an example to your fellow
Team Membersand Guests of someone who

• Loves people

• Maintains a smiling face

• Exhibits a friendly| engaging| and outgoing personality

• Maintains a caring and attentive demeanor

• Embodies the Hilton commitment to every Guest that Travel should takeyou
places that you want to experience

What are we looking for?

A Lobby Ambassador provides services for Guests to contribute to an overall
exceptional experience from check-in through check-out and complete audits| as
required.

What will I be doing?

As Lobby Ambassador| you will provide reception services for Guests
tocontribute to an overall exceptional experience from check-in through check-
outand complete audits| as required. A Lobby Ambassador contributes to
thefirst impressions of our Guests and| therefore| must perform the
followingtasks to the highest standards:

Your mission as a Lobby Ambassador is to provide a presence in the lobby and
throughout your hotel tour.

Engage with Guests
Help to shape their personal journey
Assure them that someone is there to help Earn their loyalty

Your role infulfilling Conrad Hilton|s dream of filling the Earth with the
Light andWarmth of Hospitality includes

Engaging positively with your Guests
Getting to know the purpose of their travel
Finding solutions that make their journey as pleasurable as possible Ensuring that all Guests receive
An engaging welcome
First-class service
The most pleasant and comfortable experience possible
An experience and an opportunity to feel
Empowered
Relaxed
Entertained
Connected

When serving as a LobbyAmbassador who interacts frequently and extensively
with your Guests| you areone of the first hospitality connections your Guests
will experience.

• You are empowered to resolve anyGuest issue immediately| involving any
department within your hotel

• Engage and provide a VIP welcome to each Guest

• Maintain a thorough and up-to-date familiarity with

• All events happening at your hotel

• All features and amenities of your hotel

• Key aspects of the surrounding community likely to be of
interest or value to your Guests

As a LobbyAmbassador| you are also responsible for working with your fellow
GuestServices Team Members to ensure that all Guest requests and challenges
are

• Anticipated

• Satisfied

• Met beyond expectations

• Responded to in a memorable manner

Your role as a Lobby Ambassador also includes being an example to your fellow
Team Membersand Guests of someone who

• Loves people

• Maintains a smiling face

• Exhibits a friendly| engaging| and outgoing personality

• Maintains a caring and attentive demeanor

• Embodies the Hilton commitment to every Guest that Travel should takeyou
places that you want to experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waitress/Hostess – Sheraton Jumeirah Beach Resort – Al Mina Al Seyahi

On: By: admin

APPLY HERE

Job Number 19159723
Job Category Food and Beverage & Culinary
Location Sheraton Jumeirah Beach Resort| Al Mina Al Seyahi| Dubai| United
Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a
clean| available table; pulling out chairs; placing clean/current menu in
front of guest| etc. Guide guests through the dining rooms and provide any
needed assistance. Move and arrange tables| chairs| and settings and organize
seating for groups with special needs. Ensure place settings are appropriate
and each guest has a napkin| clean silverware| and any other item that is part
of the standard place setting. Check menus to ensure they are current| clean|
plentiful| and wrinkle-free. Maintain cleanliness of work areas throughout the
day| practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability| service| safety| and well being of guests.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language|
and answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Stand| sit|
or walk for an extended period of time. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Waiter / Waitress – Barasti – Le Meridien Mina Seyahi Beach Resort & Marina – Jumeirah Beach – Al Sufouh Rd

On: By: admin

APPLY HERE

Job Number 19160199
Job Category Food and Beverage & Culinary
Location Le Meridien Mina Seyahi Beach Resort & Marina| Jumeirah Beach –
Al Sufouh Rd| Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Meridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

Barasti Beach Bar & Restaurant is a vibrant beach venue that is constantly
full of excitement. Situated on its own private beach| just a stone|s throw
from the Palm Jumeriah and comes with stunning views and an extensive food and
beverage listing – it|s no wonder Barasti has become an institution of the
Dubai social scene.

The ever busy beach venue| renowned for its great music and delectable menu|
topped the list of the world’s best 100 bars (www.worldbestbar.com). Barasti
has also received numerous local awards| most recent awards being _Ahlan_ Best
Bar in Dubai and _Time Out’s_ Best Outdoor Bar and Highly Commended Sports
Bar.

_Job responsibilities will include| but not limited to the following:_

To attend the training sessions and meeting when required by the department.
Work as a team player.
To be flexible in working other outlets in the complex when required.
To know the guest needs and their satisfaction.
Through upselling skill to achieve the goal.
Shows awareness / sensitivity / tolerance towards cultural differences by moderating own cultural behaviors.
To share the knowledge| ideas and experience to assist others.
Consistently to keep the high standard.

_To move into this position you should have_

The selected Candidate should be able to join on 15th September
Minimum two years’ experience in relevant area|
Sequence of service
Speak & write fluently in English
Thorough Food & Beverage knowledge
Requirement to know about micros handling
Need to know the basic HACCP and Food Hygiene
Ability to work in 4 shift (Morning| Afternoon| evening & split)

_

Waiter / Waitress – Executive Lounge – The Westin Dubai Mina Seyahi Beach Resort & Marina – Al Sufouh

On: By: admin

APPLY HERE

Job Number 19160176
Job Category Food and Beverage & Culinary
Location The Westin Dubai Mina Seyahi Beach Resort & Marina| Al Sufouh|
Dubai| United Arab Emirates| United Arab Emirates
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat
settled on Jumeirah Beach| the resort offers the perfect destination for the
entire family to unwind and recharge with a breath-taking array of recreation
activities| and close proximity to major Dubai local attractions. Featuring
exceptional views over the Arabian Gulf| our impressive neoclassical
architecture fills our five-star luxury beach resort in Dubai with charm and
inspiration.

Located on the eighth floor| our Westin Executive Club Lounge —available
exclusively to guests of Westin Executive Club Rooms and suites—promises
uplifting downtime in an subdued| inviting atmosphere. Enjoy a contemporary
dining area| a small terrace with sea views| and separate bar and classic
lounge area furnished with alcove tables and comfortable seating.

Visit the American buffet breakfast in the morning| or drop by for coffee|
tea| and soft drinks throughout the day. An afternoon tea buffet comprises
pastries and sandwiches| while a Happy Hour each evening includes hot and cold
items plus complimentary beverages. A chocolate display is available until
9pm| and late evening snacks| including light finger food and a display of
pralines.

_Job responsibilities will include| but not limited to the following:_

__

Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly| effectively and with confidence.
Work across all areas of to ensure that guest expectations are exceeded and standards are consistently maintained.
Table set-ups and station preparation prior to service and at the end of the shift|
Maintaining the condition of the dining room and controlling guest checks and payments
Communicate and work closely with kitchen staff to ensure customer satisfaction.
Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
Attend monthly staff meetings with ideas of how to improve business performance.
Key relationships with the the Hotel to ensure customer expectations are met/exceeded at all times.
To positively contribute to the sales activities within your department/hotel and maximize sales opportunities and to be knowledgeable of company products
To keep wastage to a minimum and be vigilant in reducing expenditure
To identify and notify Supervisor of all maintenance requirements hazards in the work place to comply with hotel and company mandatory requirements for fire| health and safety| licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance with the requirements
To comply with Municipality regulations regarding Food Hygiene procedures.
To be flexible in assisting around different areas of the hotel in response to business and client needs
To perform all tasks to a consistent standard as detailed with the department standard of performance manual| and to promote within Hotel and Brand key Standards
To attend daily briefing sessions and Hotel/Departmental meetings when required
To attend training sessions and meeting when required and to operate in line with the training or information received
To demonstrate a pride in workplace and a high level of commitment

_To move into this position you should have:_

The selected Candidate should be able to join on 15th September
Tenure in current position minimum one year in Mina Seyahi Complex
Minimum 1 year experience in the relevant area of luxury restaurant environment
Excellent command of the English language speaking| reading and writing
Requires good communication skills| both verbal and written.
Multiple language ability| an advantage
Smart in appearance and well groomed
Good interpersonal skills
Hotel / High school or equivalent education required
Knowledge in computer
The ideal candidate will have a passion for food and beverage
Thorough knowledge of food products| standard recipes and proper preparation.

_

Guest Service Agent-Russian Speaker – Le Meridien Al Aqah Beach Resort – Dibba Road

On: By: admin

APPLY HERE

Job Number 19153471
Job Category Rooms and Guest Services Operations
Location Le Meridien Al Aqah Beach Resort| Dibba Road| Fujairah| United
Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Waitress – Crystal Lounge – The St. Regis Abu Dhabi – Nation Tower

On: By: admin

APPLY HERE

Job Number 19135120
Job Category Food and Beverage & Culinary
Location The St. Regis Abu Dhabi| Nation Tower| Abu Dhabi| United Arab
Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

Opened on the 15th of August 2013 and with an unparalleled address at the
heart of the spectacular Abu Dhabi Corniche| The St. Regis Abu Dhabi provides
easy access to everything that this incredible city has to offer. In the heart
of the business and cultural districts the hotel is a short distance from the
magnificent Abu Dhabi Mosque| the city|s many shopping malls| golf courses|
museums and major attractions| including the incredible Formula One Grand Prix
circuit and Ferrari World on Yas Island. The hotel comprises 283 fabulously
appointed guest rooms including 55 suites| most of which have incredible views
of both the Arabian Gulf and the city of Abu Dhabi| the one of a kind Bridge
suite between the two Nation Towers is quite simply breathtaking. Each room
and suite are serviced by the celebrated St Regis Butlers who will provide
ever-present yet unobtrusive attention to detail| while attending to each
request with discreet precision.

Among the hotels vast array of amenities are outstanding food and beverage
venues including our signature day to night restaurant| Terrace on The
Corniche| with the finest flavors from the region and our warm Villa Toscana|
true tastes of central Italy. The Nation Riviera Beach Club attached to the
hotel and accessible via a tunnel under the Corniche offers guests a
magnificent stretch of private beach and outstanding leisure facilities.

Job Summary:

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Stand| sit| or walk for an extended period of time
or for an entire work shift. Read and visually verify information in a variety
of formats (e. g.| small print). Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move over sloping| uneven| or slippery surfaces and
steps. Move up and down stairs and/or service ramps. Welcome and acknowledge
all guests according to company standards. Speak with others using clear and
professional language| and answer telephones using appropriate etiquette.
Perform other reasonable job duties as requested by Supervisors.

_

F&B Server – Aloft Me’aisam – Dubai

On: By: admin

APPLY HERE

Job Number 19161133
Job Category Food and Beverage & Culinary
Location Aloft Me|aisam| Dubai| Dubai Production City| Dubai| United Arab
Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

At Element| we believe that travelers deserve more than a place to stay. They
need a place to thrive| where they can start every day fresh| focused| feeling
alive. Whether they’re stopping by for a few days or settling in for a few
weeks| time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable| multidimensional staff| and we are
energized by helping them find their own space in Element. We help our guests
live life away as they do at home| no matter how long they stay. If you’re an
active optimist who doesn’t second guess connecting with like-minded guests
and creating a balanced space for yourself and those around you| we invite you
to explore career opportunities with Element.

We are hiring a F &B Server for two properties across two brands within
Marriott International.

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

_

Front Desk Night Supervisor – Aloft Me’aisam – Dubai

On: By: admin

APPLY HERE

Job Number 19161127
Job Category Rooms and Guest Services Operations
Location Aloft Me|aisam| Dubai| Dubai Production City| Dubai| United Arab
Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

At Element| we believe that travelers deserve more than a place to stay. They
need a place to thrive| where they can start every day fresh| focused| feeling
alive. Whether they’re stopping by for a few days or settling in for a few
weeks| time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable| multidimensional staff| and we are
energized by helping them find their own space in Element. We help our guests
live life away as they do at home| no matter how long they stay. If you’re an
active optimist who doesn’t second guess connecting with like-minded guests
and creating a balanced space for yourself and those around you| we invite you
to explore career opportunities with Element.

We are hiring a Front Desk Night Supervisor for two properties across two
brands within Marriott International.

Job Summary

Assist staff with expediting problem payments (e.g.| problems processing
credit card). Follow up with guest regarding satisfaction with guest-related
issues. Process all guest check-ins by confirming reservations| assigning
room| and issuing and activating room key. Process all payment types such as
room charges| cash| checks| debit| or credit. Set up accurate accounts for
each guest upon check-in (i.e.| sharewiths| separate room/tax/incidentals|
comp). Anticipate sold-out situations and obtain satisfactory alternative
accommodations when the property cannot accommodate guests with reservations.
Block rooms in the computer and identify designated requirements and requests.
Contact appropriate individual or department (e.g.| Bellperson| Housekeeping)
as necessary to resolve guest call| request| or problem. Coordinate with
Housekeeping to track readiness of rooms for check-in. Review shift logs/daily
memo books and document pertinent information in logbooks. Count bank at the
beginning and end of shift. Balance and drop receipts according to Accounting
specifications. Assist management in training| motivating| and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Report accidents| injuries| and
unsafe work conditions to manager; complete safety training and
certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information. Anticipate and address guests| service needs. Speak with others
using clear and professional language; prepare and review written documents
accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Guest Services Agent – Sheraton Jumeirah Beach Resort – Al Mina Al Seyahi

On: By: admin

APPLY HERE

Job Number 19161122
Job Category Rooms and Guest Services Operations
Location Sheraton Jumeirah Beach Resort| Al Mina Al Seyahi| Dubai| United
Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Process all guest check-ins| check-outs| room assignments| and room
change/late check-out requests. Secure payment; activate/reissue room keys.
Ensure rates match market codes| document exceptions. Verify/adjust billing
for guests. Communicate to appropriate staff when guests are waiting for an
available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File
guest paperwork or documentation. Operate telephone switchboard station. Run
and check daily reports| contingency lists| and credit card authorization
reports. Supply guests with directions and information. Answer| record| and
process all guest calls| requests| questions| or concerns; follow up to ensure
each has been met to guests| satisfaction. Arrange transportation for
guests/visitors. Count and secure bank at beginning and end of shift. Cash
guests| checks| process all payment types| vouchers| paid-outs| charges| and
provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge guests according to company standards;
anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships; support team to reach common
goals; listen and respond appropriately to the concerns of employees. Comply
with quality assurance standards. Stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Server – The Ritz-Carlton – Dubai

On: By: admin

APPLY HERE

Job Number 19160913
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai| Post Office Box 26525| Dubai| United
Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Service Express Agent/Operator – The Westin Dubai Mina Seyahi Beach Resort & Marina – Al Sufouh

On: By: admin

APPLY HERE

Job Number 19107980
Job Category Rooms and Guest Services Operations
Location The Westin Dubai Mina Seyahi Beach Resort & Marina| Al Sufouh|
Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Answer| record| log| and process all guest calls| requests| questions| or
concerns. Operate telephone switchboard station. Process guest requests for
wake up calls| screening calls| do not disturb| call forwarding| conference
calls| TDD relay calls| and non-registered guest calls. Advise guest of any
messages received. Monitor busy or unanswered lines| check back with callers
on hold to update status| and offer to take a message. Receive| record| and
relay messages accurately| completely| and legibly. Activate/deactivate guest
room message lights as appropriate. Instruct guests on how to access the
internet; transfer guests with problems to provider|s customer support line.
Test communications equipment to ensure it works properly. Respond to special
requests from guests with unique needs. Contact appropriate individual or
department as necessary to resolve guest call| request| or problem. Follow up
with guests to ensure their requests or problems have been met to their
satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals. Comply with quality assurance
expectations and standards. Stand| sit| or walk for an extended period of
time. Enter and locate information using computers and/or POS systems. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Executive Lounge Attendant – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

On: By: admin

APPLY HERE

Job Number 19157199
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

The Executive Lounge attendant is responsible for delivering five-star service
for our Executive Lounge guests. Will be responsible for the food and beverage
service in the lounge throughout the day. Drive guest engagement and
preference collection in the lounge. Be JW Marriott brand ambassadors. Must be
knowledgeable about hotel facilities and services.

Assists with food and beverage service and set-up in the Lobby.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – n/a

CANDIDATE PROFILE

Experience:

Preferred experience in F&B and or Hotel Operations
Hotel experience will be an added value| experience in the Middle East.

Skills and Knowledge

Excellent communication skills
Handling VIP guests
Problem solving
Organizational skills
Attention to details
Basic computer skills and English language (written and spoken)

Education or Certification

Good level of English essential
High School| Diploma| Degree education or equivalent required

SPECIFIC DUTIES

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Complete daily shift checklist
Be knowledgeable of Food Safety & Hygiene Standards
Excellent knowledge on food and beverage offerings and pairings
Attend Daily Rehearsals and 15 Minute trainings
Order Executive Lounge food and beverage inventory using the FMC / Birchstreet program.
Requisition for service ware| utensils| linens| buffet set-up
To be a champion of GSS key drivers: “Staff anticipated guest needs” and “problem was resolved on first contact”.
To be a part of the campaign to collect guest preferences to help personalize the guest experience
Practice proper food handling procedures
Due to the nature of our business| to understand that work schedules and demands of the position may vary from time to time.
To have knowledge of hotel/restaurant promotions/opening hours/services offered.
To have knowledge of room types and locations within the hotel.
Reporting for duty on time and based on the daily schedule.
Picking up all food items for breakfast/afternoon tea/happy hour/midnight snack from the kitchen.
Performing the set up for breakfast/afternoon tea/happy hour/midnight snack.
Monitoring and recording of guests who enter and utilize the Executive Lounge.
Assisting the guest at their tables and offering them drinks.
Sale of drinks and food outside of the cocktail hours to maximize Hotel revenue.
Taking good care of the guest and being sure to maintain the cleanliness of their table.
Staff responsibilities include washing of cutleries| glasses and plates/cups.
Responsible for breaking down of the buffets in the cold kitchen area.
Pick up all the drinks and food request from the storerooms/kitchens.
Conducting side duties: cleaning the kitchen| refilling sugar bowls and polishing all the silver ware etc.
It is the responsibility of the PM shift should set up the table for breakfast.
Surrender the keys for the executive lounge at the security.
Have full knowledge of all VIPs arrivals. Maintain a close working relationship with Executive Lounge and general Front Office.
Maintaining “clean as you go policy”.
Updating guest data/preference in “Opera”.
Develop| build and utilize concierge/business centre knowledge.
Excellent communication with the rest of the staff.
Follow hotel standard and adhering to all Marriott policies.
Adhere to all hygiene standards whilst completing necessary forms and returning them to designated departments.
To ensure that all Guests receive personal service to the highest degree of courtesy and to be informed of the hotel’s facilities.
Provide all guests with prompt and courteous service assuring complete guest satisfaction and guest retention.
Collecting as much useful information about the guests| related to their preferences as well as previous issues and adhering to the proper log in procedures.
Report any unusual occurrences and/or requests to a Supervisor/Manager.
Report any technical deficiencies to the concerned department and immediate Manager and follow through with assignment.
Perform any reasonable request as directed by management.
Maintain high standards of personal hygiene and wear proper uniform at all times (incl. name badge).
Hand over any relevant information with necessary departments and associates through the use of handovers| logbook| daily packet and other tools.
To ensure that all Guest concerns| complaints and compliments are resolved and addressed in an appropriate manner.
To oversee all business facilities and ensure that equipment is maintained in the Executive Lounge meeting room.
To assist Guests with general enquiries| arrange bookings| ticket reconfirmation and any other reasonable service requested by guests.
Ensure all guests are welcomed according to the Daily Packet arrival experience details.
Handle all stationary inventory accurately and maintain supplies at a proper level.
Ensure white board is kept updated in the Executive Lounge and back office areas are kept clean.
Proactively offer Executive Level Services/up sell.
Balance Scorecard Results : Implements strategies and executes activities to drive and continuously improve financial results| guest satisfaction| human capital index and market share.

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.
Ensure that all assigned and or mandatory trainings are completed on time.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Lobby Host – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

On: By: admin

APPLY HERE

Job Number 19155930
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Drive guest engagement in the lobby and assist the guests with proper
directions. To be up-to-date regarding all hotel facilities and services and
to be familiar with all local attractions| hotels| restaurants and more in
order to provide the guests with appropriate information. Proactively ensures
all guests are attended at all times. Act as a hotel and brand ambassador and
maintain lobby coverage.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai.

CANDIDATE PROFILE

Experience:

Minimum 1 year in similar position in a five star hotel.

Skills and Knowledge

Communication skills
Attention to details
English language (written and spoken)

Education or Certification

College Graduate-Preferred
Hotel School is an added advantage-Preferred

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the
successful performance of the position:

Ensure all guests are welcomed according to the JW Marriott Welcome Experience.
Act as a hotel and brand| give directions to the guest and maintain lobby coverage.
Follow hotel standard and adhering to all Marriott policies.
To ensure that all Guests receive personal service to the highest degree of courtesy and to be informed of the hotel’s facilities.
To have knowledge of hotel/restaurant promotions/opening hours/services offered & to have knowledge of room types and locations within the hotel.
Perform any reasonable request as directed by management.
Maintain high standards of personal hygiene and wear proper uniform at all times (incl. name badge).
Due to the nature of our business| to understand that work schedules and demands of the position may vary from time to time.
Protect guest and associate security by never revealing any personal information| room numbers| addresses| telephone numbers etc. unless authorised by a manager.
Attend daily/weekly/monthly departmental meetings and contribute with the acquired knowledge.
To ensure that all Guest concerns| complaints and compliments are escalated to superiors.
To assist Guests with general enquires and any other reasonable service requested by guests.
Responsible of preparing Arabic coffee| dates and incense are setup at the lobby and around VIP events.
Responsible of the VIP Guest room by ensuring there are dates| Arabic coffee| flowers putting incense in the room before the Guest arrival.
Offer a standard welcome drink & cold towels to VIP guests.

OTHER

Safety and Security

Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities.

Communication

Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g.| small print).
Move| lift| carry| push| pull| and place objects weighing less than or equal to 10 pounds without assistance.

Server – Counter Culture Cafe – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

On: By: admin

APPLY HERE

Job Number 19156749
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist. Set up| stock| and
maintain work areas. Inspect the cleanliness and presentation of all china|
glass| and silver prior to use. Maintain cleanliness of work areas throughout
the day| practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move over sloping| uneven|
or slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Perform other reasonable job duties as requested by
Supervisors.

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