Spa Therapist – Waldorf Astoria Ras Al Khaimah UAE

Waldorf Astoria Ras Al Khaimah UAE

A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.
What will I be doing?

As a Spa Therapist you are responsible for performing the following tasks to the highest standards:
Attending Hilton Trainings and monthly departmental meetings as required
To ensure high standards of cleanliness in the department
To report any maintenance issues to Front Office Manager
Assist in all areas of the operations as requested by Front Office Manager
To be fully aware of current and future services offered by the hotel
To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager
Accurately explain spa treatment menu and packages to guests
Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms
Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
Assisting guest and providing personal training session, if necessary
Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
To ensure audio-visual equipment is well maintained and in good condition
To ensure high standards of cleanliness in the department
Provides courteous and efficient guest service from point of arrival through check out
Orient the guests through our Fitness facility, greets guests and provides personal guest service

What are we looking for?

A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Experience in hospitality or customer service industry is required
Ability to read, write, speak and understand the English language to effectively communicate with guests
Ability to speak effectively in front of groups of customers or employees of organization
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience in the spa or hospitality industry

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in a resort or wellness related field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Spa Therapist(Female) – Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi UAE

Jobs at Al Wathba Resort Hotel Abu Dhabi

Job Description
Job Number 23165393
Job Category Spa
Location Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.


Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


Hotel Nurse – Sheraton Grand Hotel – Dubai


Job Number 19086978
Job Category Health Care Services
Location Sheraton Grand Hotel| Dubai| 3 Sheikh Zayed Road| Dubai| United
Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel| Dubai| United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare| the Sheraton
Grand Hotel seamlessly connects to the heart of the booming business district.
Our hotel is just across from the Dubai World Trade Centre and within walking
distance of the Dubai Convention Centre. A short drive will take you to DIFC|
Dubai Mall| or downtown| and Dubai International Airport (DXB) is 10
kilometers away. Standing 53 stories tall| the hotel comprises 474 guest rooms
and suites| as well as 180 one- to three-bedroom serviced apartments. All
accommodations span at least 36 square. Our expansive conference center boasts
meeting rooms with natural illumination and state-of-the-art audiovisual
technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that
has extensive services and exciting 31st-floor views.


Under the supervision of the Director of Human Resources| you are responsible
to assist in all medical related situations in the hotel and organize
different associate activities related to health & welfare during the year.


Assist all associates in medical and health related issues.

Provide accurate advice and help for all associate in health and sickness situations.

Provide accurate statistics and reports to the Human Resources Team on all health related matters on monthly basis.

Escort associates to hospital visits and treatments when necessary.

Provide Assistant Director of Human Resources with accurate statements regarding associate’s health.

Ensure that all health related legislation is continuously and accurately adhered to in the hotel.

Together with the Director of Risk Assessment| lead and maintain the health and safety policy and training| manual handling training included.

Ensure that a sufficient and updated list of First Aiders is present in each department at any given time.

Manage sick leave policy in accordance to the Starwood policies. Responsible for assessing all sickness and reports for communication to the Human Resources Team and the relevant leaders.

Responsible for the reimbursements of all hospital and medical visits of associates.

Assist the Director of Human Resources to set up a wellness program for the hotel.

Co-organize associate events| social activities and recognition for associates.


We expect that you do have the experiences/ behaviors below. You:

Had previous experience of working in hotel

Has valid DHA nurse license

Totally embraces the philosophy of guest and customer service and owns the (internal) guests.

Identify with the hotel’s brand and operating philosophy;

Possess a warm and friendly demeanor;

Strive to achieve satisfaction and delight of our associates;