Job Number 190005A1
Job Category Engineering and Facilities
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates
VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
Start Your Journey With Us
Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed
luxury. Home to the world’s tallest building| the largest shopping mall| the
iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai| it is a
place for those who seek the best the world has to offer.
The Marquis brand is a quality standard for the finest properties in the
Marriott portfolio| synonymous with intuitive service and refined taste. The
JW Marriott Marquis Dubai has instantly gained status as one of the region’s
most compelling destinations| offering service and facilities that have been
carefully crafted around the expectations of the world’s most discerning
Comprising two iconic towers| the JW Marriott Marquis Dubai stands elevated
above Dubai’s Business Bay on Sheikh Zayed Road| the heart of one of the most
desirable locations in the city.
The hotel features elegantly conceived accommodation| outstanding event and
business facilities| a collection of 14 stylish bars and restaurants and the
haven of health and relaxation that is Saray Spa and Health Club. A marriage
of rich and colorful cultural inspirations and design finesse makes it a
destination with distinctive character and ambience.
To apply paint| stain and other finishes to property walls| ceilings| and
furniture. Apply primers or sealers to prepare new surfaces for finish coats.
Remove old finishes by stripping| sanding| etc. Cover surfaces with
appropriate material for protection during painting and post appropriate paint
signs. Coordinate with vendor in order to modify colors of paint| stain| or
varnish. Operate power lift. Maintain proper maintenance inventory and
purchase orders log.
SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – 0
Minimum 3 years of related work experience in a 5-star Hotel
Skills and Knowledge
Ability to expertly maintain| paint| polish| and re-decorate wall finishes in the building areas| as assigned
Ability to conduct quality inspections in line with company standards
Ability to install| and repair walls and partitions| including drywall| wallpaper| millwork/molding| and faux finishing
Ability to install and repair stucco and plaster
Ability to install and repair finishes| such as laminates| Coving; and to carry out Sign writing & Stenciling
Demonstrated knowledge of Painting Tools and Kits
Understanding of maintenance inventory and requisition of paint supplies| as needed.
Ability to verbally communicate effectively with guests and co-workers.
Education or Certification
Minimum Trade Certificate or equivalent
_The following are specific responsibilities and contributions critical to the
successful performance of the position:_
Apply paint| stain| varnish| enamel| and other finishes to property walls| ceilings| and furniture using brushes| spray guns| or rollers while maintaining property color scheme specifications
Apply primers or sealers to prepare new surfaces| such as bare wood or metal| for finish coats.
Coordinate with vendor in order to modify colors of paint| stain| or varnish with oil| thinning| and drying additives in order to obtain desired colors and consistencies.
Remove old finishes by stripping| sanding| wire brushing| burning| or using water and/or abrasive blasting.
Cover surfaces with drop cloths or masking tape and paper for protection during painting and post appropriate paint signs.
Clean up and store paint and painting tools and equipment in appropriate areas.
Ensure that all flammable materials are stored in OSHA approved containment devices.
Carry all equipment (e.g.| keys| phones| pager| tools| radio) in order to maintain preparedness to carry out work tasks at all times
Respond and attend to guest repair requests| as assigned.
Comply with hotel and corporate LSOP’s and SOP’s.
Participate in departmental meetings and training etc
To attend all safety and fire training and adhere to safety instructions at work to prevent any accidents.
Document all work performed and any spares used.
Serve as an active member of hotel emergency response team.
Carry out any requests asked of you by your immediate supervisor.
Take active role in the TQM process.
To ensure that you maintain a high level of hospitality and guest concern. Practice at all times “Empowerment” and do whatever it takes to satisfy the guest.
Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident free manner and to create a safe working environment for himself and for others.
Maintain high standard of GSS| ESS and Brand standard for Public areas & Meeting spaces.
To carry out other job assignments given by DOE or designate| as business demands.
Safety and Security
Policies and Procedures
Follow company| hotel and department policies and procedures.
Follows Marriott International Hotels Limited Regional Office policies and procedures
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors and Management.
Working hours as required to do your job but normally not less than 48 hours per week.
Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| JW Symphony of Service) to resolve issues| delight| and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests| service needs in a professional| positive| and timely manner.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Supply guests/residents with directions and information regarding property amenities| services| and hours of operation| and local areas of interest and activities
Answer telephones using appropriate etiquette including answering the phone within 3 rings| answering with a smile in one|s voice| using the callers| name| transferring calls to appropriate person/department| requesting permission before placing the caller on hold| taking and relaying messages| and allowing the caller to end the call.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards| e.g. GuestVoice and JW Marriott Brand Standard Audit.
The physical ability to stand and or walk frequently.
The physical ability to climb on a ladder or scaffolding to heights in excess of 10’| balance| and work above the shoulder frequently.
The physical ability to occasionally bend/stoop| kneel| crouch| and squat in order to operate and maintain the Plant and Equipment.
The physical ability to use both hands for frequent grasping and occasional fine manipulation
The physical ability to frequently carry up to 50 pounds of weight distances of up to 600 feet; and to frequently lift up to 50 pounds of weight from the floor to above the shoulders.
The physical ability to occasionally push and pull various items| such as equipment| tools etc.
The physical ability to work at heights for extended periods of time and to tolerate required personal protective equipment such as steel toed shoes| work gloves| safety glasses| ear protection| dust masks| safety belts and safety shoes on a continuous basis.