Senior Sales Manager – Le Meridien Dubai Complex – Le Meridien Dubai Hotel & Conference Centre – Airport Road

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Job Number 19166177
Job Category Sales and Marketing
Location Le Meridien Dubai Hotel & Conference Centre| Airport Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Reservations Manager (Temporary Contract – Feb/Aug 2020) – Bulgari Hotel & Resorts – Dubai

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Job Number 19166777
Job Category Reservations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

Responsible for soliciting and managing of reservations sales-related
opportunities. Manages and provides training and work assignments to
Reservations Sales staff. Actively up-sells each business opportunity to
maximize revenue opportunity. Achieves personal and team related revenue
goals. Responsible for driving customer loyalty by delivering service
excellence throughout each customer experience. Provides service to our
customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; no work experience required.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing| guest services| front desk| or related
professional area.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new reservations sales business to achieve personal and property
revenue goals.

• Understands the overall market| including competitors’ strengths and
weaknesses| economic trends| supply and demand etc. and knows how to sell
against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Conducting Daily Reservations Sales Activities

• Responds to incoming reservations sales opportunities for the property that
are outside parameters of the .

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Assists in monitoring group reservation forecast data.

• Coordinates with sales and Convention Services to process rooming lists and
reservation cards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Assists with monitoring accuracy of reservation sales orders within tracking
systems.

• Tracks no-show reservations and processes charges as needed.

• Checks daily arrivals to ensure all necessary billing instructions are
applied to reservations.

• Manages wait list and prioritizes order of wait list contacts to be made.

• Prepares work and maintenance orders.

Providing Exceptional Customer Service

• Supports customer loyalty and property’s brand standards by delivering
service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Sets a positive example for guest relations.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Handles guest complaints and disputes following the instant pacification
procedures.

Managing and Conducting Human Resource Activities

• Monitors reservations sales agents while on phone calls.

• Develops| implements and maintains a departmental orientation program for
employees to receive the appropriate new hire training to successfully perform
their job.

• Utilizes all available on the job training tools for employees.

• Creates monthly labor scheduling for team.

Additional Responsibilities

• Utilizes applicable intranet for resources and information.

• Creates contracts as required.

_

Sales Manager – GCC – The Ritz-Carlton Abu Dhabi – Grand Canal

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Job Number 19166707
Job Category Sales and Marketing
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Al Maqta Area| PO Box
91888| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Conducts day-to-day activities related to
sales with a focus on building long-term| value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year of experience in sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Procatively builds and strengthens relationships with existing and new
customers to enable future bookings. Activities could include sales calls|
entertainment| FAM trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Engaging in Sales Activities

• Researches and develops new leads for property business.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Upsells each buseinss opportunity to maximize revenue potential.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Additional Responsibilities

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Sales Manager – Travel Industry – The Ritz-Carlton Abu Dhabi – Grand Canal

APPLY HERE

Job Number 19166695
Job Category Sales and Marketing
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Al Maqta Area| PO Box
91888| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Conducts day-to-day activities related to
sales with a focus on building long-term| value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year of experience in sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Procatively builds and strengthens relationships with existing and new
customers to enable future bookings. Activities could include sales calls|
entertainment| FAM trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Engaging in Sales Activities

• Researches and develops new leads for property business.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Upsells each buseinss opportunity to maximize revenue potential.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Additional Responsibilities

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Sales Executive – Courtyard Dubai – Green Community

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Job Number 19166835
Job Category Sales and Marketing
Location Courtyard Dubai| Green Community| Green Community| Dubai| United
Arab Emirates| United Arab Emirates
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Job Summary

Contact appropriate individual or department (e.g.| Sales| Data
Administration| Accounting) as necessary to resolve guest calls| requests| or
problems. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott| including up-selling. Determine and give
complimentaries to guests as gifts for their patronage (e.g.| rewards points|
show tickets| gift certificates). Promote awareness of brand image internally
and externally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Enter Marriott Rewards information into appropriate
software when taking guest reservations. Answer| record| and process all guest
calls| requests| questions| or concerns. Perform general office duties to
support Sales & Marketing (e.g.| filing| sending emails| typing| faxing).
Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Monitor the performance of others to ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats. Move| lift| carry| push| pull| and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.

_

Cluster Director of Sales (Leisure)based in Dubai – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
A Cluster Director of Sales manages the hotel sales and marketing plans by
recommending growth efforts| monitoring progress| and ensuring that the hotel
is competitively positioned within the local marketplace.
What will I be doing?
As Cluster Director of Sales| you are responsible for working closely with the
Senior Management Team to drive business needs and expand existing business
through promotional efforts and sales channels. A Director of Sales will work
to develop the sales group and groom a high-performing sales team.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional suppor

Prepare company contracts for the hotel in accordance with current business and pricing condition

Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinato

Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future succes

Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Cluster Director of Sales serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution
Strong Leisure backgroud

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Reservations Agent – W Dubai – The Palm – West Crescent

APPLY HERE

Job Number 19159702
Job Category Reservations
Location W Dubai – The Palm| West Crescent| Palm Jumeirah| Dubai| United
Arab Emirates| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee| special rate| and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g.| complimentary rooms| employee discounts| travel agent inspection rates|
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns. Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets; protect the privacy and
security of guests and coworkers. Welcome and acknowledge all guests according
to company standards; anticipate and address guests| service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Cluster Assistant Reservation Manager – Sheraton Mall of the Emirates Hotel – Dubai

APPLY HERE

Job Number 19147811
Job Category Reservations
Location Sheraton Mall of the Emirates Hotel| Dubai| Sheikh Zayed Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Oversee accuracy of room blocks| reservations| and group market codes.
Communicate company values and/or culture to new employees. Review and
implement new Reservations procedures. Process all reservation requests|
changes| and cancellations received by phone| fax| or mail. Identify guest
reservation needs and determine appropriate room type. Verify availability of
room type and rate. Explain guarantee| special rate| and cancellation policies
to callers. Accommodate and document special requests. Answer questions about
property facilities/services and room accommodations. Follow sales techniques
to maximize revenue. Input and access data in reservation system. Respond to
any challenges found for accommodating rooming requests. Set-up proper billing
accounts according to Accounting policies. Troubleshoot| resolve| and document
guest issues and concerns or escalate/refer to appropriate individual. Assist
management in training| scheduling| counseling| and motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests| service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review
written documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others. Comply with quality assurance expectations and standards. Read
and visually verify information in a variety of formats. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Sales Manager Leisure – GCC – W Dubai – The Palm – West Crescent

APPLY HERE

Job Number 19160196
Job Category Sales and Marketing
Location W Dubai – The Palm| West Crescent| Palm Jumeirah| Dubai| United
Arab Emirates| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Responsible for achieving hotel targets by optimizing revenues through an
assigned account base| as well as prospecting new clients in assigned markets.
Assigned markets may change according to hotel needs. The key measurement of
performance will be performance versus the Revenue goals.

Responsible for account management on an assigned account base and geographic area| ensuring revenue maximization| achievement of personal targets and increasing fair market share versus competitor set.
Set up appointments and make personal sales calls| telemarketing and insider tours to all existing and potential accounts within assigned account base and geographic area.
Proactively prospects new accounts for the hotel and Marriott International by following the sales process through to convert into ‘producing’ accounts.
Responsible for all segments of assigned geographical markets.
Demonstrate high energy levels and focus on providing consistently high levels of customer service.
Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.

Follow up of tentative bookings in the assigned markets.

Follow up on lost business and bring information about them to the knowledge of the department superior.

Manages the completion of all RFPs/FIT contracts solicitations ensuring they are completed accurately and in line with budgeted guidelines. Ensuring accurate follow up and communication both internally to reservations and accounting departments and confirmation to client.

SMART contracting to ensure optimum yielding during annual rate negotiations.

Re-negotiation of SET agreements within guidelines for all accounts within agreed time frames. Ensuring accurate follow up and communication both internally to reservations and accounting departments| and confirmation to client.

Keep department superiors informed of all changes in the customer profile.

To arrange and manage familiarization trips and educational to properties in line with business needs.

Attend trade shows| sales blitz| workshops| etc. in the assigned markets.

Communicating client requirements in a timely and accurate manner to all internal departments as required| ensuring delivery of superior guest service.

Take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotel| to enable empowered decisions in all rate negotiations.

Assist the Assistant Director of Sales/Director of Groups & Banqueting in defining an annual sales action plan within set cost budget structure| take responsibility for the compilation of the competitor rate and product information and execute set actions accordingly.

Comply and execute monthly sales action plans as agreed with Assistant Director of Sales and Director of Groups & Banqueting.

Maintain valid call objectives and relevant action plans for each account/prospect and ensure all follow up is executed in a timely manner.

Ensuring that the sales activities re aligned with hotel strategy.

Maintain knowledge of market| competition and customers. Keep close follow up on developments of the competitor hotels (occupancy| structural alterations| renovation| special campaigns| rate promotions| marketing efforts| theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.

Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.

Maintain Company Brand Standards within the hotel.

Adhere to the Corporate HID’s.

Assist the Sales Executive and Sales Coordinator where required| to ensure the efficient day to day operations of the Sales Department.

Attend daily departmental briefing providing accurate updates on details of bookings and enquiries of the previous day.

Ensuring to utilise systems (Opera| Outlook| Bridge| Team Hot etc.) to the full capacity.

Document all sales actions in Opera.

Update OPERA contact database at all times.

Responsible for assigned account base statistics. Supervise completion of reports.

On weekly basis| prepare an activity report which will cover sales call reports| insider tours| fam trips| new agencies| meetings| entertainment and other functions they participated in during the week and presents to Assistant Director of Sales.

Update Assistant Director of Sales & Director of Groups & Banqueting on monthly results.

Participate in marketing strategies and take responsibility for agreed projects| such as direct marketing| production of sales collateral and advertising campaigns| in support of Director of Sales.

Understand and strictly adhere to the Rules & Regulations established in the Talents Handbook and the Hotel’s policy on Fire| Hygiene| Health & Safety.

Ensure that all potential and real hazards are reported and rectified immediately.

Additional responsibilities and tasks can be added at any time according to
the needs of the business and of the hotel.

_

EBC Sales Coordinator – Marriott Hotel Al Jaddaf – Dubai

APPLY HERE

Job Number 19148737
Job Category Sales and Marketing
Location Marriott Hotel Al Jaddaf| Dubai| Al Jaddaf Area|Oud Metha Road|
Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Corporate Sales Manager – Yas Hotel Abu Dhabi – PO Box 131808 Yas Island

APPLY HERE

Job Number 19156640
Job Category Sales and Marketing
Location Yas Hotel Abu Dhabi| PO Box 131808 Yas Island| Abu Dhabi| United
Arab Emirates| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Marketing Co-ordinator – The St. Regis Abu Dhabi – Nation Tower

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Job Number 19157198
Job Category Sales and Marketing
Location The St. Regis Abu Dhabi| Nation Tower| Abu Dhabi| United Arab
Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us
From the very first opening of the St. Regis New York| St. Regis has stood as
a symbol of uncompromising elegance and bespoke service. As the original house
of luxury| St. Regis continues to redefine modern luxury through great
service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with
more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences| The St.
Regis Abu Dhabi is the social epicenter for royalty| the discerning traveler
and luminaries in the art of living. The hotel comprises of 283 fabulously
appointed guest rooms including 55 suites| most of which have incredible views
of both the Arabian Gulf and the city of Abu Dhabi| along with the
breathtaking one of a kind Bridge suite between the two Nation Towers.

The St. Regis is a part of the Marriott International| a constant growing and
a leading global hospitality company| having the vision to be the World|s
Favorite Travel Company| with more than 7|000 properties in 131 countries and
territories. The core of the hotel are our staff whom we address as “Hosts” as
they are the ultimate luxury ambassadors of our hotel| striving to provide
exquisite stay to our guests and memorable experiences each day. Pursue your
passion for a dynamic career and grow your expertise at the best address! We
invite you to explore your career at The Abu Dhabi’s finest urban resort| The
St. Regis Abu Dhabi.

Job Summary

The Marketing Coordinator infuses the brand passion points in both internal
and external communications to position The St. Regis Abu Dhabi in the key
feeder markets.

Main Responsibilities

Monitor and audit Hotel Website as needed

Monitor and audit restaurant and spa sites as needed

Promptly upload all the promotions in the digital channels| maintaining an excellent relationship with the Marriott Digital Services team

Ensure efficient participation of the Marriott promotional opportunities including METT Campaigns| offer placements| advertising campaigns and other programmes

Being informed on all the new trends in digital marketing

Keeping track of the competitors marketing activities

Represent the St. Regis brand with internal stakeholders

Ensure that all the departments throughout the hotel adhere to the St Regis communication guidelines

Seek for revenue opportunities for the F&B outlets and the spa

Assist in the organisation of the events to promote the hotel locally

Produce on-brand collateral

Track accurately the results of all the marketing campaigns

Compile presentations and business plans

Execute administrative work such as purchasing| finance| presentations for different purposes| etc

Keep track of database and update as needed

Update Advertisement Plan

Keep track of Purchase Orders and Expenses

Assist on social media monitoring and requests

Assist on Influencers itinerary set up

Monitor deliverables from media trips and reviews

Assist in executing Marketing and Communication Plan

Support brand and hotel activations

Support Partnership presentations and activation

_

Cluster Reservations Agent – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Agent will serve as the main contact for room
reservations at the hotel; and therefore| must offer an excellent service and
influence the Guest decision to stay at the property.
What will I be doing?
As a Cluster Reservations Agent| you will serve as the first line of inquiry
for room reservations within the hotel. A Reservation Agent is responsible for
offering excellent customer service| options| and other solutions to meet
Guest and customer needs. Specifically| a Reservations Agent will perform the
following tasks to the highest standards:
Convert| quickly| inquiries into contracted business
Respond| positively| to sales inquiries to develop future sales leads
Identify sales leads| as appropriat

Respond to all customers in a highly professional manner| including ensuring all reservations are completed accurately and to the Guest|s expectatio

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Cluster Reservations Agent serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a Reservations environment
Tertiary qualifications| or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Marketing Executive – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Marketing Executive will play an important role in assisting the
cluster in achieving key objectives in line with the annual marketing plan|
current initiatives and relevant marketing activities relating directly to the
cluster. The cluster marketing team performs an integral role in bringing
together all function areas to ensure commercial targets are heightened. The
executive role involves independently managing smaller individual projects and
overseeing some of the day-to-day administrative duties for the hotel.
What will I be doing?
As Cluster Marketing Executive| you will be responsible for the results of the
marketing plan and activities used by the hotel to increase brand awareness|
communicate promotions to all relevant target markets and address hotel
business needs. Specifically| you will perform the following tasks to th

highest standards:

Business Function

Execute and coordinate all agreed hotel marketing strategies and monitor on-going marketing campaign performance and reportingas directed by the cluster Line Manager
Support the cluster Line Manager by developing and implementing promotional activity| cluster merchandising and collaterals for allhotel departments
Execution of all marketing activities for special events| merchandising campaigns| exhibitions and property inspections
Assist with and at times lead on-site photos shoots and hotel filming whilst ensuring all relevant administration duties are completedand approved
Monitor and support all social media activity for the cluster and support departmental initiatives
Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards| using the right tone of voice andthat content is compliant with corporate guidelines
Support and identify opportunities with the Line Manager to grow and develop loyalty marketing activities with HHonors and otherbooker incentive schemes
Execute and implement appropriate use of marketing content| creative resources| translation and photography while optimising aneffective online presence in line with regional strategy
Respond to customer postings as appropriate tackling any complaints and issues

Managing Execution

Develop| maintain and grow hotel databases to promote all hotel disciplines including targeted HHonors campaigns
Execute the hotels| quarterly audit report on specific initiatives and promotions
Monitor and review all third party website content| ensure it is accurate| current and reflects each hotel
Execute and report competitive analysis on the hotels| food and beverage and eCommerce marketing activities
Ensure all hotels have appropriate marketing content to include up to date media lists| marketing collateral| photo library| newsletters|brochures| desktop publishing and all matters relating to marketing
Support and assist management of all marketing projects including resources with budget implications
Produce tracking documents and hotel fact sheets including preparing PowerPoint presentations with excellent attention to detail as directed by head of department
Achieve agreed performance goals and marketing objectives of role set out by the cluster Line Manager
Support the Line Manager in executing effective content management across all available channels| including hotel website| OTAs| social media| mobile marketing and partnership programs

Developing Talent

The executive role focuses more on self-development as opposed to developing team members

Building Relationships

Establish and maintain effective rapport and open communication with all hotel disciplines
Develop strong working relationships with various levels of Hilton|s personnel including cluster and regional teams and comply to Hilton|s core values
Develop and manage working relationships with key members of the creative and media agencies
Work effectively within the cluster marketing team as well as supporting relationships with cluster and regional levels on relative projects and promotional campaigns
Excel at being an effective team player in all aspects of the role

What are we looking for?

A Cluster Marketing Executive serving Hilton Brand hotels and vacations is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Educated to college level or equivalent in work experience
Experience in a similar marketing role
Proven experience of supporting| planning and managing project work to tight deadlines
Experience of the main functions of marketing and leading smaller projects
Demonstrated ability to interact effectively with various levels of management
Proven experience of working to and understanding key marketing and eCommerce plans and strategies
Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role
Proficiency in Microsoft Office applications| budget management and project and time management
Demonstrates an understanding of commercial awareness| able to adapt to changing priorities with key judgement and decision making skills
Ability to interact effectively| create solutions| influence others and work diplomatically with a wide range of individuals
Professional approach| clean and well groomed at all times
Friendly demeanour| positive and enthusiastic attitude with strong customer focus and able to work independently
Honesty| integrity| passion for hard work
Demonstrated self-starter| with excellent attention to detail
Creatively minded and has a thirst to work in marketing for the hospitality industry
Enjoys working collaboratively and is a key team player with a can do attitude and thrives on a challenge
Good understanding of Hilton| its core values and management structure

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Reservations Supervisor – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Supervisor oversees the Reservations Team and how it
performs routine procedures in order to maximise revenue and Guest
satisfaction.
What will I be doing?
As Cluster Reservations Supervisor| you oversees the Reservations Team and how
it performs routine procedures in order to maximise revenue and Guest
satisfaction. The Reservations Supervisor will work with the Reservations Team
to develop future and repeat business opportunities. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Assist in the day-to-day operations of the Reservations Department
Manage telephone| fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rate

Identify new contacts| develop sales leads| and respond to sales opportunities in order to maximise revenu

Produce quotations and written confirmation to all client

Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future busines

Ensure Team Members are developed effectively| maintain a thorough understanding of hotel facilities and processes| and generate a culture of high quality standards for relationship building| customer service| selling techniques| and billing and processing contracts
Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
Monitor the appearance| standards and performance of the Reservations Team with an emphasis on training and teamwork
Assist in the recruiting| managing| training and developing of the Reservation team

What are we looking for?

A Cluster Reservations Supervisor serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the Reservations/Sales function within the hotel/leisure sector
Relevant degree or other qualification in a business discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager – Leisure (Germany Nordic & Benelux Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure analyses local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager – Leisure| you will analyse local market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Cluster Sales Manager – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Executive – Leisure (ROW & GCC Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Executive – Leisureanalyses local market trends and competitor
activity to generate new future business for the hotel.
What will I be doing?
As Sales Executive| you analyses local market trends and competitor activity
to generate new future business for the hotel. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Analysis local market trends and competitor activity to identify new business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels| including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales program

Attend Sales events| as require

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business lead

Answer customer queries in a prompt and professional manner

What are we looking for?

A Cluster Sales Executive – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager – Leisure (Eastern Europe Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure analyses local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager – Leisure| you will analyse local market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Cluster Sales Manager – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure manages assigned international source
markets| analyses local destination trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat leisure business.
What will I be doing?
As Cluster Sales Manager – Leisure you will manage your assigned international
source markets| analyse local destination trends and competitor activity to
recommend strategies and activations that keep the hotel a leader in the
marketplace through the development of future and repeat leisure business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Management of assigned international source markets and account portfoli

Development of new emerging source market

Development of new prospect leisure accounts and local DMC

Analysis local destination trends and competitor activity to identify new potential busines

Develop account relationships and travel to the assigned source markets to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Support Leisure Contracting
Negotiate room rates/packages with leisure tour operators and local DMCs
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| roadshows and exhibition (local and international) as required
Produce accurate and timely reports that meet the needs of the Cluster Director of Sales and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures

What are we looking for?

UAE Hospitality Experience
Min. 2 year experience in sales
Profound understanding of the leisure segment
Profound knowledge of assigned leisure key source markets and travel trends
Profound knowledge of local DMC|s and key tour operators
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its _global brands_. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager Leisure – CIS Market – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager Leisure analyses CIS market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager Leisure| you will analyse CIS market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis CIS market trends and competitor activity to identify business leads
Develop customer accounts and travel within the CIS Market area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with tour operator and DMC|

Develop and implement creative CIS marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of CIS market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Reservations Agent – Fairmont Fujairah Beach Resort – United Arab Emirates-Fujairah

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Job Description – Reservations Agent (FUJ00138)Employee Status:
Regular
Reservations AgentAt Fairmont Hotels & Resorts- all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservation Agent- where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come.
Hotel Overview:
Nestled amongst the hidden valleys of the majestic Al
Hajar Mountains- Fairmont Fujairah Beach Resort lies along the coastal region
of Dibba- the second largest town in the emirate of Fujairah. Set against a
dramatic backdrop of rugged terrain- travelers can expect to discover a
destination lauded for its natural beauty- with archeological and heritage
sites all within easy accessibility from the resort.
Summary of Responsibilities:
.Consistently offer professional- friendly and engaging service..Process all external and internal calls either by redirectin

calls or assisting the caller..Serve as a liaison for Guests requiring information relating t

all aspects of the hotel by Informing customers about the services we offer a

the hotel and encourage them to use it..Handle and distribute faxes- voice messages and written message

for internal and external Guests..Follow up the administration of reservations very thoroughly by
entering reservation details precisely and correctly making check-in operations
easier for the front desk team..Transform a request for information into a potential reservation
as soon as there is an opportunity and by applying the various step-by-step
processes according to Fairmont standards..Present the brand and Group|s loyalty program (Le Club) to the
guests..Counter any objections with a suitable and structured sales
argument; passes on any questions that cannot be answered to his/her superior..Ensure that information is passed on to the concerned team
members..Confirm the reservation; take care over written communications..Maintain an up to date knowledge of the hotel and local services..Comply with local legislation as required.

.Maximizes up selling and offers appropriate room category for the
guest..Follow all safety policies..Other duties as assigned.

Qualifications:

Previous customer related experience required

Previous Property Manager System experience preferred

Computer literate in Microsoft Window applications required

Must be able to type 25 words per minute

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs- remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Frequent sitting throughout shift

Occasional kneeling- pushing- pulling- lifting- walking and standing

Occasional ascending or descending ladders- stairs and ramps

Visa Requirements:
Please
note that you must be eligible to live and work in the United Arab Emirates. We
will assist successful applicants with the visa process and provide flights and
accommodation.

Assistant Director of Group Sales – European Market – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

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Job Number 19146568
Job Category Sales and Marketing
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

As the local| on property sales contact for customers| the Assistant Director
of Group Sales is responsible for proactively soliciting and handling all
revenue-related opportunities in a sales segment (group| catering| transient).
S/he actively upsells each business opportunity to maximize revenue
opportunity. S/he achieves personal and team related revenue goals. S/he
ensures business is turned over properly and in timely fashion for proper
service delivery. S/he ensures compliance with Marriott International / JW
Marriott Operating Standards to maintain brand integrity.

__

RESPONSIBILITIES

_BUSINESS RESULTS_

Sales & Revenue Management

Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales. Identifies revenue opportunities for the hotel based on the event / business profile.

Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs| and identify opportunities to up-sell products and services throughout the sales process.
Understands the overall market in which they sell – competitors’ strengths and weaknesses| economic trends| supply and demand| etc.

Builds and strengthens relationships with existing and new customers to include sales calls| entertainment| FAM trips| bridal shows| etc. Conducts customer site inspections

Excels at proactive selling. Targets key accounts| markets| or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies| qualifies| and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.

Responds to incoming inquiries within their market segment.

Proactively targets not only the local Destination Management Company but also works closely with the end Tour Operator client in the source markets.

Closes the best opportunities for the hotel based on market conditions and hotel needs. Including managing an effective and adaptive process of source market promotional initiatives.

Creates sales contracts as required.

Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department|s role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals

Weekly Responsibilities

Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event (where applicable).

Makes presence known to customer at all times during this process. Greets customer during the event phase and hands-off to the catering & conference services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements. (Where applicable).

Displays leadership in guest hospitality and ensures consistent| high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations| create loyalty and leads to increased market share.

Sets a positive example for guest relations.

Interacts with guests/clients to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.

Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters.

Reviews comment cards and guest satisfaction results with leaders. Participates in the development and implementation of corrective action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

_LEADERSHIP_

Demonstrates commitment to JW Marriott operating principles and philosophies.

Holds self and others accountable for achieving results.

Addresses conflict in a timely manner.

Contributes to team results.

Deals with change effectively.

Makes decisions| including employees/team and commits to a course of action with available informatio

_BUILDING RELATIONSHIP_

Treats people fairly| with dignity and respect.

Works to meet goals in a manner that does not disadvantage other employees or groups.

Demonstrates business ethics and personal integrity| i.e.| is widely trusted; is seen as a direct| truthful individual.

Listens and responds to others.

Is interested in other’s views even if they counter own views.

_MANAGING WORK EXECUTION_

Adheres to all standards| policies| and procedures (SOPs| etc.).

Effectively uses sales resources and administrative/support staff.

Approaches work with a sense of urgency and purpose.

Allocates time and resources effectively when faced with competing demands.

Overcomes obstacles to accomplish challenging objectives.

Analyzes candidate’s job-related themes| skills and competencies to ensure each placement decision maximizes team dynamics and talent utilization.

Discusses problems immediately with others before they are forgotten or get out of control.

Actively pursues self-development.

_ORGANIZATIONAL LEARNER_

Acts independently to improve and increase skills and knowledge.

Demonstrates an awareness of personal strengths and areas for professional improvement.

Shares learning| innovations| and best practices with others.

Is willing to learn from others.

CANDIDATE PROFILE

Experience

Must have (2+) years of progressive sales experience. Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.

Education or Certification

College degree preferred

Skills and Knowledge

Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio. Possesses software knowledge (Microsoft Office| etc).
Must be able to “Knock on doors” to get the business.
Knows how to conduct research on the Internet.
Weekly prospecting and soliciting goals
Uncovering new customers (Local and social)
Effective sales skills to up-sell products and services
Strong customer development and relationship management skills
Knowledge of contract management and legalities
Financial management skills e.g.| ability to understand P&L statements| manage operating budgets| forecasting and scheduling.
Strong communication skills (verbal| listening| writing)
Strong problem-solving skills
Strong customer and associate relation skills
Strong presentation and platform skills
Strong organization skills
Strong “Closing skills”
Strong “persuasion” skills
Effective decision making skills

Assistant Sales Manager – Corporate – Le Royal Meridien Abu Dhabi – Al Zahiyah

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Job Number 19147517
Job Category Sales and Marketing
Location Le Royal Meridien Abu Dhabi| Al Zahiyah| Abu Dhabi| United Arab
Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Responsible for proactively soliciting and managing group/catering-related
opportunities. Manages group/catering opportunities not handled by the Event
Booking Center. Actively up-sells each business opportunity to maximize
revenue opportunity. Achieves personal and team related revenue goals. Ensures
business is turned over properly and in a timely fashion for proper service
delivery. Responsible for driving customer loyalty by delivering service
excellence throughout each customer experience. Provide service to our
customers in order to grow share of the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Understanding Markets & Maximizing Revenue

• Identifies new group/catering business to achieve personal and property
revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Monitors same day selling procedures to maximize room revenue and control
property occupancy.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Conducting Daily Sales Activities

• Responds to incoming group/catering opportunities for the property that are
outside parameters of the Event Booking Center.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Provides excellent customer service consistent with the daily service basics
of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels and overall satisfaction.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| Strategic Accounts) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Participates in and practices daily service basics of the brand.

_

Sales Coordinator – Aloft Me’aisam – Dubai

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Job Number 19147393
Job Category Sales and Marketing
Location Aloft Me|aisam| Dubai| Dubai Production City| Dubai| United Arab
Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Assistant Sales Manager – GCC Market – Bulgari Hotel & Resorts – Dubai

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Job Number 19147510
Job Category Sales and Marketing
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

_

Cluster Sales Manager – Leisure (Eastern Europe Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure analyses local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager – Leisure| you will analyse local market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Cluster Sales Manager – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure manages assigned international source
markets| analyses local destination trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat leisure business.
What will I be doing?
As Cluster Sales Manager – Leisure you will manage your assigned international
source markets| analyse local destination trends and competitor activity to
recommend strategies and activations that keep the hotel a leader in the
marketplace through the development of future and repeat leisure business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Management of assigned international source markets and account portfoli

Development of new emerging source market

Development of new prospect leisure accounts and local DMC

Analysis local destination trends and competitor activity to identify new potential busines

Develop account relationships and travel to the assigned source markets to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Support Leisure Contracting
Negotiate room rates/packages with leisure tour operators and local DMCs
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| roadshows and exhibition (local and international) as required
Produce accurate and timely reports that meet the needs of the Cluster Director of Sales and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures

What are we looking for?

UAE Hospitality Experience
Min. 2 year experience in sales
Profound understanding of the leisure segment
Profound knowledge of assigned leisure key source markets and travel trends
Profound knowledge of local DMC|s and key tour operators
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its _global brands_. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager – Leisure (Germany Nordic & Benelux Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager – Leisure analyses local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager – Leisure| you will analyse local market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Cluster Sales Manager – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Marketing Executive – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Marketing Executive will play an important role in assisting the
cluster in achieving key objectives in line with the annual marketing plan|
current initiatives and relevant marketing activities relating directly to the
cluster. The cluster marketing team performs an integral role in bringing
together all function areas to ensure commercial targets are heightened. The
executive role involves independently managing smaller individual projects and
overseeing some of the day-to-day administrative duties for the hotel.
What will I be doing?
As Cluster Marketing Executive| you will be responsible for the results of the
marketing plan and activities used by the hotel to increase brand awareness|
communicate promotions to all relevant target markets and address hotel
business needs. Specifically| you will perform the following tasks to th

highest standards:

Business Function

Execute and coordinate all agreed hotel marketing strategies and monitor on-going marketing campaign performance and reportingas directed by the cluster Line Manager
Support the cluster Line Manager by developing and implementing promotional activity| cluster merchandising and collaterals for allhotel departments
Execution of all marketing activities for special events| merchandising campaigns| exhibitions and property inspections
Assist with and at times lead on-site photos shoots and hotel filming whilst ensuring all relevant administration duties are completedand approved
Monitor and support all social media activity for the cluster and support departmental initiatives
Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards| using the right tone of voice andthat content is compliant with corporate guidelines
Support and identify opportunities with the Line Manager to grow and develop loyalty marketing activities with HHonors and otherbooker incentive schemes
Execute and implement appropriate use of marketing content| creative resources| translation and photography while optimising aneffective online presence in line with regional strategy
Respond to customer postings as appropriate tackling any complaints and issues

Managing Execution

Develop| maintain and grow hotel databases to promote all hotel disciplines including targeted HHonors campaigns
Execute the hotels| quarterly audit report on specific initiatives and promotions
Monitor and review all third party website content| ensure it is accurate| current and reflects each hotel
Execute and report competitive analysis on the hotels| food and beverage and eCommerce marketing activities
Ensure all hotels have appropriate marketing content to include up to date media lists| marketing collateral| photo library| newsletters|brochures| desktop publishing and all matters relating to marketing
Support and assist management of all marketing projects including resources with budget implications
Produce tracking documents and hotel fact sheets including preparing PowerPoint presentations with excellent attention to detail as directed by head of department
Achieve agreed performance goals and marketing objectives of role set out by the cluster Line Manager
Support the Line Manager in executing effective content management across all available channels| including hotel website| OTAs| social media| mobile marketing and partnership programs

Developing Talent

The executive role focuses more on self-development as opposed to developing team members

Building Relationships

Establish and maintain effective rapport and open communication with all hotel disciplines
Develop strong working relationships with various levels of Hilton|s personnel including cluster and regional teams and comply to Hilton|s core values
Develop and manage working relationships with key members of the creative and media agencies
Work effectively within the cluster marketing team as well as supporting relationships with cluster and regional levels on relative projects and promotional campaigns
Excel at being an effective team player in all aspects of the role

What are we looking for?

A Cluster Marketing Executive serving Hilton Brand hotels and vacations is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Educated to college level or equivalent in work experience
Experience in a similar marketing role
Proven experience of supporting| planning and managing project work to tight deadlines
Experience of the main functions of marketing and leading smaller projects
Demonstrated ability to interact effectively with various levels of management
Proven experience of working to and understanding key marketing and eCommerce plans and strategies
Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role
Proficiency in Microsoft Office applications| budget management and project and time management
Demonstrates an understanding of commercial awareness| able to adapt to changing priorities with key judgement and decision making skills
Ability to interact effectively| create solutions| influence others and work diplomatically with a wide range of individuals
Professional approach| clean and well groomed at all times
Friendly demeanour| positive and enthusiastic attitude with strong customer focus and able to work independently
Honesty| integrity| passion for hard work
Demonstrated self-starter| with excellent attention to detail
Creatively minded and has a thirst to work in marketing for the hospitality industry
Enjoys working collaboratively and is a key team player with a can do attitude and thrives on a challenge
Good understanding of Hilton| its core values and management structure

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Executive – Leisure (ROW & GCC Market) – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Executive – Leisureanalyses local market trends and competitor
activity to generate new future business for the hotel.
What will I be doing?
As Sales Executive| you analyses local market trends and competitor activity
to generate new future business for the hotel. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Analysis local market trends and competitor activity to identify new business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels| including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales program

Attend Sales events| as require

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business lead

Answer customer queries in a prompt and professional manner

What are we looking for?

A Cluster Sales Executive – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Sales Manager Leisure – CIS Market – DoubleTree by Hilton Resort & Spa Marjan Island – Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Cluster Sales Manager Leisure analyses CIS market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
What will I be doing?
As Cluster Sales Manager Leisure| you will analyse CIS market trends and
competitor activity to recommend strategies that keep the hotel a leader in
the marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis CIS market trends and competitor activity to identify business leads
Develop customer accounts and travel within the CIS Market area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with tour operator and DMC|

Develop and implement creative CIS marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of CIS market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sales Manager Groups – Fairmont The Palm- Dubai – United Arab Emirates-Dubai

APPLY HERE

Job Description – Sales Manager- Groups (PMI01876)Employee Status:
Regular
Sales Manager- GroupsSelling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond- ensuring your clients will always stay with Fairmont Hotels & Resorts.
Hotel Overview:
Fairmont The Palm is a luxury- world-class resort located on the
iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and
suites with dedicated Fairmont Gold rooms and lounge. A total of 10 food and
beverage outlets on property offer international dining options including
Little Miss India- Frevo – Brazilian Churrasco experience- Seagrill Bistro- Ba
Restaurant and Lounge- Blowfish- Flow Kitchen- The Cigar Room and others .
Fairmont The Palm also features an expansive pool and beach area with a health
club- Willow Stream Spa and the Fairmont Falcons Kids` Club

Summary of Responsibilities

Reporting to Senior Manager – Group Sales

responsibilitie

and essential job functions include but are not limited to the
following:

Consistently
offer professional- friendly and engaging service
Ensure
prompt and courteous service is extended to both internal and external
customers
Ensure the achievement of sales objectives on a monthly-
quarterly and yearly basis
Solicit group business through action plan preparation and
execution

Establish parameters- quotes and negotiate prices-
confirming by written contracts

Participate in tradeshows- conventions and promotional
events within the hotel and trade related organizations

Maintain accounts- contact- activity and business details
within the appropriate software applications (Opera )
Work closely with Conference Service Department to ensure
all details of the contract were delivered and guests depart satisfied
Prepare weekly- monthly- quarterly and annual reports- as
required

Qualifications:

Previous
hotel experience is required.
Hotel sales experience and knowledge with local and global
DMC|s.
Computer
literate in Microsoft Window applications and/or relevant computer
applications required
University/College
degree in a related discipline preferred
Excellent
communication skills- both written and verbal required
Strong
interpersonal and problem solving abilities
Highly
responsible & reliable
Ability
to focus attention on guest needs- remaining calm and courteous at all
times

Visa Requirements:
Please note that you must be eligible to live and work in Dubai.
We will assist successful applicants
with the visa process and provide
flights and accommodation.

Sales Manager Corporate – Fairmont Bab Al Bahr – United Arab Emirates-Abu Dhabi

APPLY HERE

Job Description – Sales Manager- Corporate (ADC02114)Employee Status:
Regular
Sales ManagerSelling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond- ensuring your clients will always stay with Fairmont Hotels & Resorts.
Hotel Overview:
Fairmont Bab Al Bahr- |gateway to the sea| boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi- the capital of the United Arab Emirates. With its strikingly contemporary architecture- this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites- including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.
Summary of Responsibilities:
Reporting to the
Director of Sales- responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly- quarterly and yearly basis
Solicit group- transient and/or banquet business through action plan preparation and execution

Establish parameters- quotes and negotiate prices- confirming by written contracts

Participate in tradeshows- conventions and promotional events within the hotel and trade related organizations

Maintain accounts- contact- activity and business details within the appropriate software applications

Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied

Prepare weekly- monthly- quarterly and annual reports- as required

Balance operational- administrative and Colleague needs

Follow departmental policies and procedures

Follow all safety
policies

Other duties as assigned

Qualifications:

Previous Sales experience required

Computer literate in Microsoft Window applications andor relevant computer applications required

University/College degree in a related discipline preferred

Excellent communication skills- both written and verbal required

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to focus attention on guest needs- remaining calm and courteous at all times

Visa Requirements:

Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin.
Living and working in Abu Dhabi: Abu Dhabi- the capital- is the largest of the 7 Emirates which make up the United Arab Emirates- one of the world fastest growing tourist destinations. When you choose to live and work in Abu Dhabi- you will find that we offer competitive salaries- service charge- quality medical benefits- meals and furnished accommodation. There are currently no income taxes in the United Arab Emirates. Abu Dhabi`s heritage is rooted in Islamic traditions and living here will prove to be a unique life experience. For more information about living in Abu Dhabi- we suggest you visit the following website:
www.visitabudhabi.ae

Reservations Agent – Fairmont Fujairah Beach Resort – United Arab Emirates-Fujairah

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Job Description – Reservations Agent (FUJ00138)Employee Status:
Regular
Reservations AgentAt Fairmont Hotels & Resorts- all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservation Agent- where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come.
Hotel Overview:
Nestled amongst the hidden valleys of the majestic Al
Hajar Mountains- Fairmont Fujairah Beach Resort lies along the coastal region
of Dibba- the second largest town in the emirate of Fujairah. Set against a
dramatic backdrop of rugged terrain- travelers can expect to discover a
destination lauded for its natural beauty- with archeological and heritage
sites all within easy accessibility from the resort.
Summary of Responsibilities:
.Consistently offer professional- friendly and engaging service..Process all external and internal calls either by redirectin

calls or assisting the caller..Serve as a liaison for Guests requiring information relating t

all aspects of the hotel by Informing customers about the services we offer a

the hotel and encourage them to use it..Handle and distribute faxes- voice messages and written message

for internal and external Guests..Follow up the administration of reservations very thoroughly by
entering reservation details precisely and correctly making check-in operations
easier for the front desk team..Transform a request for information into a potential reservation
as soon as there is an opportunity and by applying the various step-by-step
processes according to Fairmont standards..Present the brand and Group|s loyalty program (Le Club) to the
guests..Counter any objections with a suitable and structured sales
argument; passes on any questions that cannot be answered to his/her superior..Ensure that information is passed on to the concerned team
members..Confirm the reservation; take care over written communications..Maintain an up to date knowledge of the hotel and local services..Comply with local legislation as required.

.Maximizes up selling and offers appropriate room category for the
guest..Follow all safety policies..Other duties as assigned.

Qualifications:

Previous customer related experience required

Previous Property Manager System experience preferred

Computer literate in Microsoft Window applications required

Must be able to type 25 words per minute

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs- remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

Frequent sitting throughout shift

Occasional kneeling- pushing- pulling- lifting- walking and standing

Occasional ascending or descending ladders- stairs and ramps

Visa Requirements:
Please
note that you must be eligible to live and work in the United Arab Emirates. We
will assist successful applicants with the visa process and provide flights and
accommodation.

Cluster Marketing Coordinator – Fairmont Dubai – United Arab Emirates-Dubai

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Job Description – Cluster Marketing Coordinator (DBI02986)Employee Status:
Regular
Cluster Marketing Coordinator Reporting to the Cluster Director of Marketing- Digital and Communications- the Cluster Marketing Coordinator is responsible for assisting with facilitating all hotel related marketing communications of Fairmont Dubai- Fairmont Ajman and Fairmont Fujairah
to the external customer. The position also entails assisting with the gathering of promotional information- internal event photo shoots and preparation of monthly activities calendars. The ability to comfortably interact with key departments- external suppliers and partners – combined with excellent time management skills; multi-tasking abilities and attention to details are essential criteria for this position.
Hotel Overview: A unique blend of contemporary design and urban chic- Fairmont Dubai is an icon in the business heart of the city. Just minutes from Dubai|s key attractions- our hotel is linked to the Dubai International Convention Centre. Ten contemporary dining experiences intrigue the palate- our signature Spa and health facilities offer a wealth of amenities- including two terrace sundecks complemented by handcrafted mosaic swimming pools. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Summary of Responsibilities: Reporting to the Cluster Director of Marketing- Digital and Communications- responsibilities and essential job functions include but are not limited to the following: To assist in managing all tactical campaigns from conception to implementation. To assist in keeping all social media channels relevant and engaging to the audience including the development of a social media calendar. To assist in maintaining and establishing an effective and efficient database management system. To assist
in ensuring hotel and brand standards are adhered to in all written forms of communication including guestroom collateral- outlet collateral- public area brochure racks- hotel signage- etc. To assist in updating the hotel website. To assist in all digital related tasks. To assist with the management of the internal photo library. To work closely with the S&M Administrator with regards to the financial management of the marketing department by obtaining estimates from suppliers and following up on LPOs. To assist with the development of ad hoc collateral items as required.To assist with marketing collaterals for the Sales team.
To provide other support
as required. Performs additional tasks and/or responsibilities as assigned.
Qualifications: Passionate about marketing- possess creative thinking- determined to learn and adapt new skills. Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges. Must be able to work well under pressure in a fast-paced and constantly changing environment. Excellent English written and verbal communication skills is required.Experience in copy writing is an asset but not essential. Proficient in Microsoft programs. University education preferred. Any second language is an asset. Arabic preferred but not necessary.
Visa Requirements:
Please note
that you must be eligible to live and work in Dubai. We will assist successfu

applicants with the visa process and provide flights and accommodation.

Sales Manager FIT – Italian speaker – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19140132
Job Category Sales and Marketing
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

Italian speaker is mandatory.

_

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sales Manager – MICE – Aloft City Centre Deira – Dubai

APPLY HERE

Job Number 19125275
Job Category Sales and Marketing
Location Aloft City Centre Deira| Dubai| Deira City Center Mall| Dubai|
United Arab Emirates| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Job Summary

Contact appropriate individual or department (e.g.| Sales| Data
Administration| Accounting) as necessary to resolve guest calls| requests| or
problems. Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott| including up-selling. Determine and give
complimentaries to guests as gifts for their patronage (e.g.| rewards points|
show tickets| gift certificates). Promote awareness of brand image internally
and externally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests| changes| and cancellations received by
phone| fax| or mail. Enter Marriott Rewards information into appropriate
software when taking guest reservations. Answer| record| and process all guest
calls| requests| questions| or concerns. Perform general office duties to
support Sales & Marketing (e.g.| filing| sending emails| typing| faxing).
Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Monitor the performance of others to ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats. Move| lift| carry| push| pull| and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.

_

Complex Marketing Manager – Le Meridien Al Aqah Beach Resort – Dibba Road

APPLY HERE

Job Number 19125366
Job Category Sales and Marketing
Location Le Meridien Al Aqah Beach Resort| Dibba Road| Fujairah| United
Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Responsible for completing marketing plan for property. Manages all e-commerce
opportunities. Develops a good working relationship with tourism bureaus and
community leaders.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing or
related professional area.

OR

• 2-year degree from an accredited university in Marketing| Business
Administration| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

• Assists in region-wide coordination of rooms| food and beverage| spa| and
golf promotions.

• Develops leisure marketing plan that addresses the distribution of rate
offers| packages and programs designed to build occupancy.

• Maintains| updates| and manages all web sites.

• Coordinates offers and information for all publications and inserts with
regard to brand loyalty reward mailings.

• Develops brochure and property collateral materials.

• Participates in all property imaging work (e.g.| signage).

• Uses and interprets all reporting necessary for sound marketing
recommendations| including but not limited to DMA source market reports| past
guest lists (utilizing leisure rate codes) and tracking.

• Reviews and provides analysis on all website and email campaign tracking|
for both individual property sites as well as corporate email campaign results
and Marriott.com property reports.

• Ensures consistent marketing message is communicated in all advertising and
collateral efforts.

• Manages marketing budget throughout year.

• Provides regular tracking/ROI and analysis of promotions and website/email
campaigns| using industry averages for ROI calculation| and uses this
knowledge in future planning.

• Tracks return on investment (ROI) of all marketing initiatives| including
online| direct mail and print advertising.

• Keeps track of actual versus planned marketing budgets and provides input
and recommendations as needed regarding reallocation of funding.

• Ensures consistency in individual property|s voice on all guest touchpoints
and marketing communications| not only following corporate graphic standards|
but also on behalf of the individual property.

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Evaluates new marketing opportunities for the property.

• Ensures property is represented on all quality internet sites that have the
potential of providing business.

• Works closely with respective Convention Bureaus and Chambers of Tourism.

• Uses and interprets all reporting necessary for sound marketing
recommendations| including but not limited to DMA source market reports| past
guest lists (utilizing leisure rate codes) and tracking.

• Reviews and provides analysis on all website and email campaign tracking|
for both individual property sites as well as corporate email campaign results
and Marriott.com property reports.

• Develops strategic marketing plan for property| includes group| leisure and
local efforts.

• Plans and supervises all photo shoots| developing shot list while keeping
goals of property and brand image in mind.

Building Successful Relationships that Generate Sales & Marketing
Opportunities

• Identifies and communicates with distribution channels that can sell
distress inventory to drive property occupancy.

• Provides all sales channels with creative and unique tools to assist in the
sales and marketing of the property.

• Acts as liaison between corporate and individual properties in rolling out
programs and making sure that properties are taking advantage of all
opportunities provided through corporate.

• Works with media buyer to plan and execute advertising.

• Assists property in developing promotions for various campaigns| keeping in
mind strategy and goals of promotion as well as Look No Further prerequisites.

• Assists property with materials| tracking/analysis and presentations to
owners.

• Acts on behalf of property with all vendors| exacting a balance between
quality work and price| requesting estimates and approving all materials as
needed.

Additional Marketing Responsibilities

• Keeps detailed files and records on all matters relative to property|s
marketing materials (photo usage rights| vendor contracts| etc.).

• Ensures that property is following all corporate marketing guidelines.

• Approves all invoicing through MarrCom office.

_

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Reservations Agent – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Agent will serve as the main contact for room
reservations at the hotel; and therefore| must offer an excellent service and
influence the Guest decision to stay at the property.
What will I be doing?
As a Cluster Reservation Agent| you will serve as the first line of inquiry
for room reservations within the hotel. A Cluster Reservation Agent is
responsible for offering excellent customer service| options| and other
solutions to meet Guest and customer needs. Specifically| a Reservations Agent
will perform the following tasks to the highest standards:
Convert| quickly| inquiries into contracted business
Respond| positively| to sales inquiries to develop future sales leads
Identify sales leads| as appropriat

Respond to all customers in a highly professional manner| including ensuring all reservations are completed accurately and to the Guest|s expectatio

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Cluster Reservations Agent serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a Reservations environment
Tertiary qualifications| or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Reservations Agent – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Agent will serve as the main contact for room
reservations at the hotel; and therefore| must offer an excellent service and
influence the Guest decision to stay at the property.
What will I be doing?
As a Cluster Reservation Agent| you will serve as the first line of inquiry
for room reservations within the hotel. A Cluster Reservation Agent is
responsible for offering excellent customer service| options| and other
solutions to meet Guest and customer needs. Specifically| a Reservations Agent
will perform the following tasks to the highest standards:
Convert| quickly| inquiries into contracted business
Respond| positively| to sales inquiries to develop future sales leads
Identify sales leads| as appropriat

Respond to all customers in a highly professional manner| including ensuring all reservations are completed accurately and to the Guest|s expectatio

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Cluster Reservations Agent serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a Reservations environment
Tertiary qualifications| or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sales Manager – Corporate – Sheraton Dubai Creek Hotel & Towers – Baniyas Road

APPLY HERE

Job Number 19098097
Job Category Sales and Marketing
Location Sheraton Dubai Creek Hotel & Towers| Baniyas Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Knowledge in reports analysis – STR| hoteligence| pace| etc

Very good analysis of local market trends

Result oriented and cost conscious

Working within current business strategies and recognizing potential opportunities

Ability to identify and develop accounts

Fluency in English both oral and written

Driving license holder

Strong interpersonal skills

Excellent selling| negotiation and communication skills

Degree-level qualification

Corporate sales background with minimum 2 years’ experience in 5 star hotel in Dubai

International hotel chain experience preferred

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Sales Manager Leisure – Complex – Four Points by Sheraton Sheikh Zayed Road – Dubai

APPLY HERE

Job Number 19101724
Job Category Sales and Marketing
Location Four Points by Sheraton Sheikh Zayed Road| Dubai| Sheikh Zayed
Road| Dubai| United Arab Emirates| United Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Manages and develops relationships with key internal and external
stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to
Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions
and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_

Marketing Manager – Le Meridien & Westin – The Westin Dubai Mina Seyahi Beach Resort & Marina – Al Sufouh

APPLY HERE

Job Number 19102450
Job Category Sales and Marketing
Location The Westin Dubai Mina Seyahi Beach Resort & Marina| Al Sufouh|
Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Meridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat
settled on Jumeirah Beach| the resort offers the perfect destination for the
entire family to unwind and recharge with a breath-taking array of recreation
activities| and close proximity to major Dubai local attractions. Featuring
exceptional views over the Arabian Gulf| our impressive neoclassical
architecture fills our five-star luxury beach resort in Dubai with charm and
inspiration.

Job Description :

_Job responsibilities will include| but not limited to the following:_

Communicate effectively both internally and externally to achieve positive results always presenting yourself in a 5 star manner
Manage hotel supply of collateral i.e. all displays to have the latest collateral displayed
Process all paper work relating to PR/Media requests for accommodation/ restaurant reservations etc
Note any media VIP arrivals| communicate and ensure these are listed on the Daily Sales Sheet
Meet journalists or media as requested by Director of Marketing & Innovation.
Keep brochure content up to date and ensure accurate proof reading
Help with any translations that are required and getting the relevant sign off of hotel collateral
Manage prompt input of purchase requests and corresponding invoices relating to advertising| media| publishing| graphic design etc
Complete and maintain up to date files for the PR department
Handle all telephone and e-mail enquiries relating to advertising | photo shoots| information requests| etc
Maintain files for all barter agreements
Handle Monthly PR reports along with Media impressions and coverage achieved
Keep Records of all PR coverage
Have a good working knowledge of both The Westin and Le Meridien brand standards
Keep updated on new information relating to the above brands and good working knowledge of The Starwood archive and brand standards
Maintain up to date Media contacts data base
Attend meetings as required by the Director of Marketing & Innovations
Follow all specified policies and procedures in the hotel
Assist Director of Marketing & Innovation in co-coordinating and implementing events such as press conferences| media evenings and functions| etc
Prepare all press packs
Meet with advertisers as require by the Director of Marketing & Innovations
Assist with photo and film shoots taking place at the hotel
Liaise with external PR company (as appointed by the hotel)
Liaise with external marketing company (as appointed by the hotel)
Seek out any PR opportunities that can be used to the hotels advantage
Project manage any Marketing activations as required
Ensure all Press Releases are sent to press timeously
Work with DFM team for content for websites
Proof reading of all collateral and website information
Distribute promotional material to all hotel employees so they are informed of events
Oversee restaurant and hotel reviews ensuring all journalists are met and taken care of
Work closely with Social Media Executive to ensure social media content is up to date

.

_To move into this position you should have_

Good understanding of new developments| best practices & trends on Marketing strategies & strong experience in managing Marketing communications.

Excellent knowledge of hospitality industry/service-related industry| ideally in F&B. PR experience is a plus.

Strong communication & copywriting skills

Previous Public Relations skills in Industry

Ability to easily connect with people and to continually find new ways to engage & source new conversation starters.

Ability to multi-task & work with several teams

Fluent in English| both written & spoken

_