Housekeeping Administrator – Conrad Abu Dhabi Etihad Towers UAE

Conrad hotel in Dubai

HOT09WCB
JOB DESCRIPTION
What will I be doing?
As a Housekeeping Administrator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Team Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage the Housekeeping office
Receive all incoming calls and respond accordingly
Allocate room and task lists to team members
Ensure keys are issued in line with security procedures
Log and store all lost property after each shift; send lost property to guests in line with procedures
Manage guest requests and enquiries immediately
Ensure all relevant guest information is communicated to Housekeepers
Carry out administrative and IT duties
Organise and control extra duties and special tasks
Report all necessary maintenance daily and log all jobs
Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
Ensure that communication has been clear and consistent to all shifts
Control staff dry cleaning and guest laundry in and out of the department
Update system regularly to give maximum room return to the hotel/s active inventory
Handle emergencies if and when they occur in the department
Ensure all team members adhere to Health and Safety Regulations
Carry out any other reasonable task set by the Hotel’s Management

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

IT proficient
Excellent organisational and planning skills
Accountable and resilient
Good communication and telephone skills
Ability to work under pressure
Ability to work alone and in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous hotel housekeeping experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
APPLY HERE

Demi Chef de Partie – Curio Al Seef Heritage Hotel Dubai

JOBS AT Al Seef Heritage Hotel Dubai uae

HOT09W4M
JOB DESCRIPTION
A Demi Chef de Partie is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.
What will I be doing?
As a Demi Chef de Partie, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Demi Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menus
Assist in positive outcomes from guest queries in a timely and efficient manner
Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Report maintenance, hygiene and hazard issues
Comply with hotel security, fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware

What are we looking for?

A Demi Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

NVQ Level 3
Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
APPLY HERE

Bell Person – DoubleTree by Hilton Sharjah Waterfront Hotel UAE

JOBS at DoubleTree by Hilton Sharjah Waterfront Hotel & Suites UAE

HOT09W9B
JOB DESCRIPTION
A Bell Lady is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bell Lady, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Bell Lady serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Positive attitude and communication skills
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience as a Bell person
Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

APPLY HERE

Door Attendant Hilton Abu Dhabi Yas Island UAE

Hilton hotel Abu Dhabi UAE

HOT09WC6
JOB DESCRIPTION
A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests’ cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.
What will I be doing?
As a Doorman, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorman with the hotel property influences the Guest’s first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorman will perform the following tasks at the highest level of service:

Comply with Company brand standards at all times
Welcome guests on arrival and assist with their luggage
Maintain frequent contact with regular Guests and visitors
Park Guests’ cars on the hotel premises, as required
Provide a driving service to Guests, as required
Ensure cleanliness and safety of all hotel vehicles
Keep up to date on all hotel services as well as VIPs and special events
Be knowledgeable on external locations, attractions, and landmarks in the vicinity
Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

A Doorman serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience working within the hotel, leisure, and/or retail sector
A valid driver’s license with no outstanding driving restrictions or infringements
Meticulous personal presentation and strong communication skills
Strong good communication skills
Calm, courteous, and discreet demeanor
A good knowledge of the area and the country in general, preferred
A passion for working on team as well as autonomously

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
APPLY HERE

Spa Therapist – Waldorf Astoria Ras Al Khaimah UAE

Waldorf Astoria Ras Al Khaimah UAE

HOT09WD5
JOB DESCRIPTION
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.
What will I be doing?

As a Spa Therapist you are responsible for performing the following tasks to the highest standards:
Attending Hilton Trainings and monthly departmental meetings as required
To ensure high standards of cleanliness in the department
To report any maintenance issues to Front Office Manager
Assist in all areas of the operations as requested by Front Office Manager
To be fully aware of current and future services offered by the hotel
To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses
Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager
Accurately explain spa treatment menu and packages to guests
Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms
Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms
Ensure stocking of water and other beverages and set up and break down of beverage and fruit station
Assisting guest and providing personal training session, if necessary
Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates
To ensure audio-visual equipment is well maintained and in good condition
To ensure high standards of cleanliness in the department
Provides courteous and efficient guest service from point of arrival through check out
Orient the guests through our Fitness facility, greets guests and provides personal guest service

What are we looking for?

A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Experience in hospitality or customer service industry is required
Ability to read, write, speak and understand the English language to effectively communicate with guests
Ability to speak effectively in front of groups of customers or employees of organization
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience in the spa or hospitality industry

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in a resort or wellness related field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
APPLY HERE

Head Waiter/ess at Waldorf Astoria Dubai UAE

Waldorf Astoria hotel Dubai financial center

JOB DESCRIPTION
REF: HOT09SO9
A Head Waiter/ess at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Head Waiter/ess at Waldorf Astoria Dubai International Financial Centre, you are responsible for smooth running of service, supervise waiters, runners and provide assistance to junior and senior management. Have excellent knowledge of service so able to ensure and provide high quality customer service. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner and ensure high quality service at all time
Ensure that service is up to Bull Bear Standards
Ensure knowledge of menu, ask for allergies when taking order and introduce dishes when served to guests
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Clean table, replace plates and silverware whenever needed
Keep friendly and engaging atmosphere at all time
If any enquiry for booking communicate with reception
Communicate with runners and manager in charge all time
Guide and help runners, waiters who is working within your section
Practice the true Waldorf Astoria Grooming standards including uniform dress code, cleanliness and personal hygiene

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own and in team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Good Food and Beverage product knowledge.
A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required.
A good knowledge of all hard liquor, wines, mixes/cocktails.

Minimum of 2 Years’ experience in a luxury fast paced establishment.

APPLY HERE

Intern – Aloft Dubai Creek Dubai UAE

Aloft hotel South Dubai

Job Description
Additional Information Housekeeping
Job Number 23165437
Job Category Management Development Programs/Interns
Location Aloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you’ll be better prepared to pursue opportunities post graduation. Here’s to exploring, kickstarting your dream career, and joining us on your journey!

To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriott hotel internship

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
APPLY HERE

Room Cleaner – Al Maha a Luxury Collection Desert Resort & Spa Dubai UAE

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

Job Description
Job Number 23165501
Job Category Rooms & Guest Services Operations
Location Al Maha a Luxury Collection Desert Resort & Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts – to get it right for our guests and our business each time.

CRITICAL TASKS

Guest Relations

Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
Anticipate and address guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Assist other employees to ensure proper coverage and prompt guest service.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (Luxury Collection Brand) to resolve issues, delight, and build trust.
Housekeeping Protocol

Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues.
Respond promptly to requests from guests, Front Desk, or At Your Service requests.
Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.
Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
Comply with quality assurance expectations and standards.
Return cart to designated area at the end of shift.
Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.
Fold cleaned linen into designated size, either by hand or using folding machine.
Post caution signs (e.g., wet floor signs) to limit traffic when necessary.
Perform other reasonable duties as requested.
Support the sustainability program of the property to protect our environment and to achieve the green key certification, as HK cleanliness expert/supervisor, segregate empty water bottles/cans, pack separately and communicate with manager to arrange logistic etc.
Sanitize Buggy and load supplies, chemicals, linens, as needed and HK buggy service schedule to follow up.
Comply with quality assurance expectations, carryout ABC of HK/RPM deep cleaning of floor tiles /carpets shampooing, maintain LC brand standards to keep up GSS cleanliness score.
Follow the hotel lost & found procedures and all found items to inform the HK supervisor or manager immediately for DP L&F portal registration.
In alignment with the global standards on electrostatic spraying, as a hotel cleanliness expert/supervisor you are responsible for using spraying followed by CTC Module 9 training in MyLearning.
Ensure to follow the CTC procedures and update the checklist on a daily bases.
Compliant with the protocols for servicing a guestroom with a known/presumed COVID guest Please refer to the Global COVID-19 protocols and continent guideline for specific requirements During Stay and Upon Departure to follow CTC
Guest Rooms, Villas, and Suites

Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave).
Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).
Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
Limit access to guest rooms while cleaning by following departmental procedures.
Remove trash, dirty linen, and room service items from room and balcony/patio.
Replace dirty linens (e.g., sheets, pillowcases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.
Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.
Report missing hotel/resort property and damages to room to manager/supervisor.
Public and Employee Spaces

Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.
Clean glass (e.g., windows, mirrors) in public and employee areas by removing dust, spots, and smears.
Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).
Dust surfaces in assigned area, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents.
Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal.
Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.
Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs.
Communication

Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Support all co-workers and treat them with dignity and respect.
Safety and Security

Complete appropriate safety training and certifications to perform work tasks.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS). Follow any local Training requirements & Guidance
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Maintain awareness of undesirable persons on property premises.
Support all co-workers and treat them with dignity and respect.
Policies and Procedures

Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Protect the privacy and security of guests and coworkers.
CRITICAL COMPETENCIES

Interpersonal Skills

Customer Service Orientation
Team Work
Diversity Relations

Personal Attributes

Safety Orientation
Presentation
Dependability
Integrity
Positive Demeanor

PREFERRED QUALIFICATIONS
Education Higher Education, Diploma or equivalent
Related Work Experience No related work experience is required
Supervisory Experience No supervisory experience is required

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
APPLY HERE

Bartender(banquet) – The Westin Dubai Mina Seyahi Beach Resort & Marina UAE

Bussola restaurant Westin hotel Dubai

Job Description
Job Number 23165408
Job Category Food and Beverage & Culinary
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.
APPLY HERE

Spa Therapist(Female) – Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi UAE

Jobs at Al Wathba Resort Hotel Abu Dhabi

Job Description
Job Number 23165393
Job Category Spa
Location Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

 

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

APPLY HERE

Hostess – Mina’s Kitchen – The Westin Dubai Mina Seyahi Beach Resort & Marina – Al Sufouh

westin hotel DUbai

Job Number 23165399

Job Category Food and Beverage & Culinary
Location The Westin Dubai Mina Seyahi Beach Resort & Marina| Al Sufouh|
Dubai| United Arab Emirates| United Arab Emirates
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Meridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat
settled on Jumeirah Beach| the resort offers the perfect destination for the
entire family to unwind and recharge with a breath-taking array of recreation
activities| and close proximity to major Dubai local attractions. Featuring
exceptional views over the Arabian Gulf| our impressive neoclassical
architecture fills our five-star luxury beach resort in Dubai with charm and
inspiration.

Mina’s Kitchen is an all-day dining restaurant| which recently has gone
over a massive renovation to truly make it the house of heart for the Westin
Mina Seyahi hotel. Revealing a stylish décor of white marble| wooden floor
details| golden corners| several open-view and live kitchen stations.

The is the main restaurant where fresh-ground coffee is roasted| homegrown
organic food is produced| fresh bread and pastries is baked and the fin­est
drinks of quality ingredients are being served. The restaurant will operate
throughout the whole day serving breakfast| lunch and dinner.

_
_

_Job responsibilities will include| but not limited to the following:_

To positively contribute to the sales activities within your department/hotel and maximize sales opportunities and to be knowledgeable of company products.
To report all maintenance requirements and hazard in the workplace to your supervisor or manager.
To carry out any reasonable request.
To keep wastage to a minimum and be vigilant in reducing expenditure.
Ensure all menus are in immaculate condition and updated.
Actively seeks feedback from customers rather than wait for complaints.

.

_To move into this position| you should have_

_
_

Willing to share freely knowledge information| ideas and experience to assist others.

Work with and supports others as part of team both within and across functions

Understands the needs to work together to create an environment of cooperation and mutual responsibility.

Shows awareness / sensitivity / tolerance towards cultural differences by moderating own cultural behaviors.

Is always concerned with maintaining standard accuracy and quality.

Critically evaluate one’s own performance and consistently sets high standard.

APPLY HERE

_

Housekeeper – TRANSGUARD – Dubai, UAE

transguard group security company Dubai

APPLY HERE

transguard group security company Dubai
transguard group security company Dubai

Expires in 2 months
Ref:JB4498310
New
Job Description
Transguard Group is currently looking to recruit Housekeepers for an iconic 5 Star Hotel.

Successful candidates will need to provide a professional cleaning service which shall include and not limited to:

Routine Cleaning of internal and external areas of the hotel to meet the required service standards
Provide a responsive service to maintain full use of the facilities and the safety and well being of all users.
Provide periodic deep clean service.
Entrances, service areas, car parks, paving, paths, grounds and the outside premises must be maintained so that no graffiti, debris, litter cigarette ends, dirt or spillages are apparent after cleaning. Empty all waste bins and replace in their original locations.
Responsible for safekeeping of hotel provided equipment
Skills
All successful candidates should:

Speak Basic English
Lift up to 15kg unassisted
Be comfortable with working outdoors
Understand that they will be working with cleaning chemicals
Be physically fit and comfortable with working outdoors in direct sunlight

Housekeeper wanted – Transguard – Dubai, UAE

transguard group security company Dubai

APPLY HERE

transguard group security company Dubai
transguard group security company Dubai

Expires in a month
Ref:JB4500128
New
Job Description

Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out

Report and return any guest properties found in the rooms while rendering service

Report cases of property damage in commercial spaces to supervisor

Work with a team of housekeepers on each shift

Clean, disinfect and store all equipment at the end of the shift

Skills

Time management skills
Attention to detail
Communication skills
Interpersonal skills
Flexibility
Customer service
Housekeeping hard skills

Housekeeping Supervisor – Element Hotel – Al Jaddaf Dubai

Jobs at Element Hotel Al Jaddaf Dubai

APPLY HERE
Jobs at Element Hotel Al Jaddaf DubaiJob Description
Posting Date Oct 05, 2020
Job Number 20053023
Job Category Housekeeping & Laundry
Location Element Al Jaddaf, Dubai, Plot No. 115, Municipality No. 326-1674 in Al Jaddaf, Dubai
Brand Element Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.

Life Guard – Le Méridien Mina Seyahi Complex – Dubai

le meridien resort hotel Mina Seyahi Beach Dubai

APPLY HERE

le meridien resort hotel Mina Seyahi Beach Dubai
le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Sep 30, 2020
Job Number 20057291
Job Category Golf, Fitness, and Entertainment
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Club Mina Beach Club is a trendy up market Members Club situated within the Le Meridien Mina

Seyahi Beach Resort & Marina. Club Mina is home to the follow facilities:

500 meter private beach
4 Adults Swimming Pools
2 Children’s Swimming Pools
Fully equipped Gymnasium (Club Mina) 5.30am to 10.30pm
Fitness Studio/ Group fitness
Male & Female change rooms with Steam room, Sauna and Plunge Pool
2 Beach Volleyball Courts
Family kids club (4 – 12 years old)
3 Tennis Courts
Fully equipped Water sport centre

Job responsibilities will include, but not limited to the following:

To be responsible for the safety and well-being of all Hotel guests and Club members using the recreation facilities
Ensuring that all Attendants work as a Team to provide a safe, Effective and anticipative Service to Members and Guests.
To check and clean the swimming pools, furniture and pool and beach area on a daily basis. To make sure that it is safe, clean and fit for guests use.
Ensure always follow the complex grooming standards.
During busy periods in order to ensure continuous high standards of service, you may find it necessary to put in additional hours.
Attending daily Pool and Beach morning briefings
To make sure that the towel procedure is followed and that that all guests entering the beach club are members, hotel guests, or legitimate entries.
To assist the guests and members with the towels, umbrellas and sun lounges.
To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan of your department
Ensure guest expectations are exceeded at all times whilst displaying a helpful & cheerful attitude
Assist in the preparations of facilities for special functions & themed evenings within the Swimming pools & Beach area
To identify & report hazards and any maintenance requirements in the pool and beach areas and immediately report to the Senior Pool & Beach attendant / Pool & Beach Supervisor / Assist. Recreation Manager.
To be aware and to implement all relevant aspects of Health and Safety legislation and company procedures
Attend all departmental & work related trainings internal and external which are deemed essential by the management.

To move into this position you should have:

Good communication in English language is a must
Minimum one year as a pool attendant in the reputed hotel or beach resort
Outdoor work and fit to work on shifts basis
Fun, friendly & enthusiastic approach to customer service.
Willingness to learn & develop.
Sound knowledge in life guarding, CPR and First Aid ( advantage)

Senior Life Guard – Water Park – Le Méridien Mina Seyahi Complex – Dubai

le meridien resort hotel Mina Seyahi Beach Dubai

APPLY HERE

le meridien resort hotel Mina Seyahi Beach Dubai
le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Oct 01, 2020
Job Number 20057285
Job Category Golf, Fitness, and Entertainment
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Club Mina Beach Club is a trendy up market Members Club situated within the Le Meridien Mina

Seyahi Beach Resort & Marina. Club Mina is home to the follow facilities:

500 meter private beach

4 Adults Swimming Pools

2 Children’s Swimming Pools

Fully equipped Gymnasium (Club Mina)

Fitness Studio/ Group fitness

2 Beach Volleyball Courts

Family kids club (4 – 12 years old)

3 Tennis Courts
Fully equipped Water sport center

Waterpark with 11 slides, wave pool and Aqua play area

Job responsibilities will include, but not limited to the following:

To be responsible for the safety and well-being of all Hotel guests and Club members using the recreation facilities

To provide first aid treatment or BLS in the event of any accident or injury to a guest

Ensure guest expectations are exceeded at all times whilst displaying a helpful & cheerful attitude

Providing help & assistance to guests while maintaining a professional appearance at all times

Assist in the preparations of facilities for special functions & themed evenings within the Swimming pools, Beach area and WP

When not on lifeguard duty, assist with all other duties as required by the management.

Report any safety concerns to management in order to maintain the highest standard of guest safety at all times

Enforce facility rules & provide crowd control in a friendly manner throughout the aquatic areas as necessary

Ensure that all rescue / emergency equipment are well maintained and in the correct position at all times.

To be aware and to implement all relevant aspects of Health and Safety legislation and company procedures

Attend lifeguard courses / weekly trainings internal and external which are deemed essential by the management.

To move into this position you should have

Recognized lifeguard certificate is definite advantage. i.e. NPLQ/ NBLQ (RLSS )/ HIGHFIELD / Ellis & associates

National lifeguard certificate must. i.e. Bronze medallion, Red Cross or equivalent certificate

To be able to swim 400m in less than 8 min with front crawl stroke

Sound knowledge in life guarding, CPR and First Aid

Good communication in English language is a must

Minimum one years as a lifeguard in the reputed hotel or beach resort

Outdoor work and fit to work on shifts basis

Fun, friendly & enthusiastic approach to customer service.

Willingness to learn & develop.
Holding open water diving qualification is an advantage

Female Loss Prevention Officer – Le Méridien & Westin Mina Seyahi Complex – Dubai

le meridien resort hotel Mina Seyahi Beach Dubai

APPLY HERE

le meridien resort hotel Mina Seyahi Beach Dubai
le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Sep 30, 2020
Job Number 20049559
Job Category Loss Prevention & Security
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve
We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Loss Prevention Officer – Le Méridien Hotel – Mina Seyahi Beach Dubai

le meridien resort hotel Mina Seyahi Beach Dubai

APPLY HERE

le meridien resort hotel Mina Seyahi Beach Dubai
Job Description
Posting Date Sep 30, 2020
Job Number 20049560
Job Category Loss Prevention & Security
Location Le Méridien Mina Seyahi Beach Resort & Marina, Jumeirah Beach – Al Sufouh Rd, Dubai, United Arab Emirates
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve
We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Front Desk Agent(Welcomer) – Aloft Hotel – Dubai South

Aloft hotel South Dubai

APPLY HERE
Aloft hotel South DubaiJob Description
Posting Date Sep 30, 2020
Job Number 20051769
Job Category Rooms and Guest Services Operations
Location Aloft Dubai South, Aviation City, P.O Box 712778, Dubai
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Job Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Junior Sous Chef – Italian Restaurant – Al Wathba Resort Hotel Abu Dhabi

Jobs at Al Wathba Resort Hotel Abu Dhabi

APPLY HERE
Jobs at Al Wathba Resort Hotel Abu DhabiJob Description
Posting Date Sep 30, 2020
Job Number 20057163
Job Category Food and Beverage & Culinary
Location Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi, Al Wathba District, 50 KM South East, Abu Dhabi, United Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Deep within the desert landscape lies Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi – an intimate retreat suffused with natural beauty and serene tranquility. With a distinct Spa as the hallmark of the hotel experience, guests can rebalance their equilibrium and embark on an individual wellness journey. Inspired by classical dwellings, the boutique resort’s 103 guest rooms and villas feature timeless local details, traditional artwork, and Arabesque accessories, alongside a range of dining destinations showcasing the dunes to panoramic perfection. Step away from it all into an exclusive natural environment, with the space to reconnect and the freedom to lose yourself.

Job Summary

Ensuring Culinary Standards and Responsibilities are Met for Restaurant

Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Maintains food preparation handling and correct storage standards.
Recognizes superior quality products, presentations and flavour.
Plans and manages food quantities and plating requirements for the restaurant.
Communications production needs to key personnel.
Assists in developing daily and seasonal menu items for the restaurant.
Ensures compliance with all applicable laws and regulations.
Follows proper handling and right temperature of all food products.
Estimates daily restaurant production needs.
Maintains waste to a minimum and determines that portion control is followed to ensure that the required food cost percentage is obtained.
Propose new menu based on Executive Sous-Chef / Executive Chef guidelines – Ensures effective menu planning, implantation and direction through menu engineering, costing (ADACO), recipes and photography.
Liaise with and supervises the Stewarding department to ensure that a high standard of cleanliness is maintained in the kitchen, its fixture and equipment,
Orders fresh and dry good in co-operation with the purchasing department.
Ensure that refrigerators, walk in chillers and walk in freezers in the kitchen are clean and properly arranged, in accordance to required standards.
Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Checks the quality of raw and cooked food products to ensure that standards are met.
Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team

Supervises and coordinates activities of cooks engaged in food preparation.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Leads shift teams while personally preparing food items and executing requests based on required specifications.
Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviours.
Ensuring and maintaining the productivity level of employees.
Ensures employees are cross-trained to support successful daily operations.
Ensures employees understand expectations and parameters.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Represents the Kitchen at Operations meetings, Event Order Meetings etc. at all times being prepared and ensuring seamless flow of communication back to the Kitchen team on any action points.
Supervises the work of the kitchen staff on a specific shift to ensure food preparation, organization and presentation standards are followed.
Liaise with the Restaurant and Banquet Managers (if applicable) regarding food preparation and presentation, special menus and seasonal specialty.
Maintain the work attendance records for the kitchen staff.

Senior Sales Manager – Element Hotel – Al Jaddaf Dubai

Jobs at Element Hotel Al Jaddaf Dubai

APPLY HERE
Jobs at Element Hotel Al Jaddaf DubaiJob Description
Posting Date Oct 01, 2020
Job Number 20057418
Job Category Sales and Marketing
Location Element Al Jaddaf, Dubai, Plot No. 115, Municipality No. 326-1674 in Al Jaddaf, Dubai
Brand Element Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

•High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Responds to incoming group/catering opportunities for the property that are outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales revenue.

• Develops effective group/catering sales plans and actions.

• Designs, develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Manages and develops relationships with key internal and external stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Head Chef – Courtyard Hotel – Green Community Dubai

Courtyard hotel Dubai

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Courtyard hotel DubaiJob Description
Posting Date Oct 01, 2020
Job Number 20048292
Job Category Food and Beverage & Culinary
Location Courtyard Dubai, Green Community, Green Community, Dubai
Brand Courtyard by Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading Kitchen Operations for Property

• Leads kitchen management team.

• Provides direction for all day-to-day operations.

• Understands employee positions well enough to perform duties in employees’ absence or determine appropriate replacement to fill gaps.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensures property policies are administered fairly and consistently.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.

• Establishes goals including performance goals, budget goals, team goals, etc.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Manages department controllable expenses including food cost, supplies, uniforms and equipment.

• Participates in the budgeting process for areas of responsibility.

• Knows and implements the brand’s safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.

• Monitors the quality of raw and cooked food products to ensure that standards are met.

• Determines how food should be presented, and create decorative food displays.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with food handling and sanitation standards.

• Follows proper handling and right temperature of all food products.

• Ensures employees maintain required food handling and sanitation certifications.

• Maintains purchasing, receiving and food storage standards.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Ensures employees are treated fairly and equitably.

• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.

• Administers the performance appraisal process for direct report managers.

• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.

• Observes service behaviors of employees and provides feedback to individuals and or managers.

• Manages employee progressive discipline procedures for areas of responsibility.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

Style Shift Leader (Housekeeping) – W Hotel The Palm – Dubai

w hotel dubai

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w hotel dubai
w hotel dubai
Job Description
Posting Date Oct 01, 2020
Job Number 20055571
Job Category Housekeeping & Laundry
Location W Dubai – The Palm, West Crescent, Palm Jumeirah, Dubai, United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Requirements:
At least 1 year currently in the role
Currently residing in the UAE

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Visually verify and interpret written documents. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.

Commis 2 chef – Al Hamra hotel – RAK UAE

Hilton hotel Al Hamra Beach RAK UAE

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Hilton hotel Al Hamra Beach RAK UAE
Hilton hotel Al Hamra Beach RAK UAE

Posting Date Aug 06, 2020
Job Number 20044255
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach, Vienna Street Al Hamra Village Ras Al Khaimah, UAE
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Connect your passions with a rewarding opportunity

Others may call you a foodie, but you know you’re much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you’ll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you’re helping us to provide exceptional travel experiences.

 

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

 

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

 

What you’ll be doing

 

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

Field Guide Apply – Al Maha Hotel – Dubai

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai

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Al Maha, a Luxury Collection Desert Resort & Spa, DubaiPosting Date Aug 06, 2020
Job Number 20044277
Job Category Golf, Fitness, and Entertainment
Location Al Maha, a Luxury Collection Desert Resort & Spa, Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

 

JOB PURPOSE

To provide personalised activities and services for the guests and visitors of the resort through direct coordination with other resort operational units. Being responsible for information

delivery to guests with regards the ecology, history, heritage and culture, and conducting of daily activities in line with the resort’s services and functionality.

JOB ACCOUNTABILITIES

a) To assist in the procedures for guest check-in, reception, and check-out.

b) To ensure that allocated guests receive the activities in an informed and educational manner, while maintaining the policies, procedures and systems of the resort. This to be done by maintaining personal contact with the guest, and providing continuity to the guest’s interactions with other departments of the resort.

c) To arrange and conduct activities and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.

d) To pass on all relevant information, (including complaints), to the other departments in the operation, to ensure that the guests receive services in a well coordinated and timely manner.  This includes additional information which may be relevant to developing and upgrading services, updating Guest History Records, informing Management, and Sales and Marketing.

e) To ensure that all equipment provided for the activities, including all vehicles is maintained according to the standards laid down by the Resort Management; and to report on any works to be carried out to the relevant departments.

f) To ensure that the image of the resort, the company, Dubai and its policies are maintained through provision of a disciplined, well groomed (short hair and clean shaven as per the company grooming standards for men) and professional approach, at all times promoting a friendly, informal and polite relationship between guests and the resort staff.

g) To actively enquire and recommend the services, activities and facilities of the resort to guests and visitors, ensuring that they are kept informed of the full range of options available to them.

h) To actively maintain and update existing knowledge which is relevant to the resort’s services, and the function of being the primary information source for visitors to the resort and to the U.A.E.

i) To ensure that the correct level of competency is reached for all activities. To maintain, practise and improve the skills necessary to conduct all the activities safely and professionally.

Training Manager – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Posting Date Aug 09, 2020
Job Number 20043256
Job Category Human Resources
Location Bulgari Hotel & Resorts, Dubai, Beachfront shoreline of Jumeirah, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection procedures.

• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.

• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.

Administering and Providing Education Related to Employee Benefits

• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

• Prepares, audits and distributes unemployment claim activity reports to property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer employee benefits.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team in training programs

• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner

• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate, secure and confidential medical file.

• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.

• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reaso

Housekeeping Supervisor – St Regis hotel – Abu Dhabi

st regis hotel abu dhabi

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St Regis hotel Abu Dhabi
St Regis hotel Abu Dhabi

Posting Date Aug 09, 2020
Job Number 20042261
Job Category Housekeeping & Laundry
Location The St. Regis Saadiyat Island Resort, Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Overlooking a pristine beach, the cerulean Arabian Gulf and the celebrated Saadiyat Beach Golf Club, our 5-star destination resort presents a serene escape and captivating wildlife just minutes from downtown Abu Dhabi and the Saadiyat Cultural District. Boasting the island’s preeminent address, we invite resort guests to rejuvenate at Iridium Spa, energize in our luxury indoor lap pool or three outdoor pools, or bask on our private Abu Dhabi beach before dining seaside at one of six destination restaurants and bars. Mediterranean-inspired architecture unites with contemporary interiors and tactile natural materials in our refined hotel rooms and suites, which each boast a private balcony and signature St. Regis Butler service-available any time, day or night. Visit our 5-star hotel in Abu Dhabi for the ultimate luxury getaway..

Job Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Preferred qualifications:

Education: High School Graduate / Degree in Hotel Management or any other related field.

Experience: minimum 1-year experience as Housekeeping Supervisor or in 5 Star Hotel

Main responsibilities

Housekeeping Protocol

Identify and report preventative or other maintenance issues in public areas or guest rooms.

Respond promptly to requests from guests, Front Desk, or Butler Service Desk requests.

Identify room assignments and type of cleaning required for each room.

Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.

Document and report outstanding issues that need to be handled to the manager after shift is complete.

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards.

Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.

Complete incident reports for any incidents or accidents that occur during shift.

Guest Rooms, Villas, and Suites

Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.

Report missing hotel/resort property and damages to room to manager/supervisor.

Housekeeping Quality Control

Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met.

Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met.

Housekeeping Coordination

Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out but bags were found in the room).

Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.

Communicate additions or changes to the room assignments to Housekeeping staff as they arise throughout the shift.

Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms.

Prepare and distribute room assignments to Housekeeping staff.

Close out house at the end of shift to ensure assigned rooms were cleaned, and communicate issues to next shift.

RC Rak| Al Hamra Beach – Hotel Manager – The Ritz-Carlton Ras Al Khaimah – Al Hamra Beach

APPLY HERE

Job Number 20011463
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton Ras Al Khaimah| Al Hamra Beach| Vienna Street
Al Hamra Village Ras Al Khaimah| Ras al Khaimah| United Arab Emirates| United
Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as
General Manager in his/her absence. Areas of responsibility include Front
Office| Retail/Gift Shops| Recreation/Fitness Center| Housekeeping|
Security/Loss Prevention| Engineering/Maintenance| Food and Beverage/Culinary
and Event Management| where applicable. Position works with direct reports
(Executive Committee members and department heads) to develop and implement
the operations strategy and ensuring implementation of the brand service
strategy and brand initiatives. The position ensures operations meet the
brand’s target customer needs| ensuring employee satisfaction and focuses on
growing revenues as well as maximizing financial performance. As a member of
the Executive Committee| develops and implements property-wide strategies that
deliver products and services to meet or exceed the needs and expectations of
the brand’s target customer and property employees and provides a return on
investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 8 years’ experience in the
management operations| sales and marketing| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 6 years’ experience in the management
operations| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to
drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to
the overall guest experience.

• Reviews financial reports and statements to determine how Operations is
performing against budget.

• Ensures capital expenditure funds are being used to address the priorities
outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing
ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee
satisfaction.

• Identifies and analyzes operational challenges and facilitates the
development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate|
wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual
wages| coaching direct reports to address problem areas and holds team
accountable for results.

• Develops an operational strategy that is aligned with the brand’s business
strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards
achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to
produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and
communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the
desired results.

• Tours building on a regular basis speaking with employees and guests to
understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and
ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to
individuals and/or managers.

• Hires operations management team members who demonstrate strong functional
expertise| creativity and entrepreneurial leadership to meet the business
needs of the operation.

• Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results
to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service| participating in
daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

RC Rak|Al Wadi Desert – Assistant Director of Sales – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20010625
Job Category Sales and Marketing
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Responsible for proactively soliciting and managing leisure related
opportunities with significant revenue potential. Actively up-sells each
business opportunity to maximize revenue opportunity| with a focus on selling
both resorts. Achieves personal and team related revenue goals. Verifies
business is turned over properly and in a timely fashion for proper service
delivery. Responsible for driving customer/guest loyalty by delivering service
excellence throughout each customer/guest experience. Provides service to
customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• High school diploma or higher| 4+ years experience in the sales and
marketing.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related hospitality field.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets key European leisure accounts| markets| and segments with heavy
emphasis on proactive solicitation and account saturation.

• Partners with on property services team and group / catering counterpart to
effectively manage business opportunities.

• Responds to incoming lead opportunities for the property and proactively
drives long lead offers and tacticals in the market to drive 30+ day pace.

• Identifies| qualifies and solicits new leisure| group/catering business to
achieve personal and each property’s revenue goals.

• Focuses efforts on leisure and group/catering accounts with significant
potential sales revenue.

• Develops effective leisure| group/catering sales plans and actions.

• Designs| develops and sells creative on resorts events and interactions| to
drive engagement and in resort spend.

• Maximizes revenue by upselling packages and creative food and beverage
options| that involve cross selling resorts and activities.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Coaches| guides and work with the on & off property sales and marketing
teams to maximise learning| growth and interactions opportunities for the
growth of them and market share.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as
significant customer expectations.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include sales calls| entertainment| FAM
trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy| driving customer loyalty
by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s
Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the property and
brand.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

• Drives the Ritz-Carlton Mystique and hotel scenography| with a focus on the
resorts and destination as a key driver to convert business.

• Manages existing market channels and penetrates new markets with length of
stay (LOS) and high ADR opportunities to meet the property’s primary target
customer and service expectations covering low and high season need periods
with relevant bookings aligned to the overall hotels strategy.

Building Successful Relationships

• Works collaboratively with on / off-property sales channels (e.g. Market
Sales| Strategic Accounts| STARS etc.) to ensure sales efforts are
coordinated| complementary and not duplicative.

• Manages and develops relationships with key internal and external
stakeholders.

• Uses sales resources and administrative/support staff.

• Embodies a “can do” attitude with lateral service to seek legendary WOW’s
for guests.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts| offers| tacticals in alignment to the hotels overall
budget and need periods as required.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence| managing tem
efficiencies etc.).

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Residences Concierge Coordinator – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 20001902
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

Residences Doorman – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19147751
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Respond to guest requests for special arrangements or services (e.g.|
transportation| reservations| dry cleaning) by making arrangements or
identifying appropriate providers. Respond to special requests from guests
with unique needs and follow up to ensure satisfaction. Gather| summarize| and
provide information to guests about the property and the surrounding area
amenities| including special events and activities. Answer| record| and
process all guest calls| messages| requests| questions| or concerns. Contact
appropriate individual or department (e.g.| Bellperson| Housekeeping) as
necessary to resolve guest call| request| or problem. Review shift logs/daily
memo books and document pertinent information in logbooks. Monitor club lounge
for seating availability| service| safety| and well-being of guests. Report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Stand| sit| or walk for an extended
period of time or for an entire work shift. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds. Perform other
reasonable job duties as requested by Supervisors.

_

RC Rak| Al Wadi Desert – Director of Engineering – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20000249
Job Category Engineering and Facilities
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Residences Bellman – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19153719
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Greet and escort guests to rooms. Open doors and assist guests/visitors
entering and leaving property. Inform guests of property amenities| services|
and hours of operation| and local areas of interest and activities. Identify
and explain room features to guests (e.g.| use of room key| mini-bar| ice and
vending areas| in-room safe| valet laundry services). Transport guest luggage
to and from guest rooms and/or designated bell area. Assist with luggage
storage and retrieval. Assist guests/visitors in and out of vehicles|
including assisting guests with loading/unloading luggage. Supply guests with
directions. Arrange transportation (e.g.| taxi cab| shuttle bus) for
guests/visitors| and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move over sloping| uneven| or
slippery surfaces and steps. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

_

RC Rak| Al Wadi Desert – Marketing Executive – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20030051
Job Category Sales and Marketing
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Recognize opportunities to up-sell the customer and sell
enhancements to create a better Marriott experience or event. Encourage guests
or callers to purchase or schedule preview package sales/tours. Explain
details and requirements related to attending a sales presentation to
potential owners. Verify that individuals meet eligibility requirements for
preview package sales/tours prior to scheduling a tour for a Marriott vacation
club property. Determine and give complimentaries to guests as gifts for their
patronage (e.g.| rewards points| show tickets). Answer guest questions about
property facilities/services. Receive| record| and relay messages accurately|
completely| and legibly.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Stand|
sit| or walk for an extended period of time. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Director of Human Resources (UAE National) – Lapita – Dubai Parks and Resorts

APPLY HERE

Job Number 20027595
Job Category Human Resources
Location Lapita| Dubai Parks and Resorts| Autograph Collection| Jebel
Ali| Dubai| United Arab Emirates| United Arab Emirates
Brand Autograph Collection Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Lapita is a Polynesian themed hotel| located in the heart of Dubai Parks and
Resorts. A hotel which is dedicated to families and friends who want to stay
close to all the activities that the theme parks will be offering. With 504
rooms| including 60 suites and 3 villas| Lapita is the perfect relaxation
point after a day of adventures and fun. Part of Marriott|s Autograph
Collection this amazing hotel offers five food and beverage outlets| two
outdoor pools and a lazy river| a spa and health club| Luna & Nova Kids &
Teens Club as well as meeting and event facilities. The hotel|s name was
inspired by the pre-historic Pacific Ocean people and their journey and
settlement into the Islands ( the Lapita movement ). The design draws its
inspiration from the exotic Polynesian tropical landscapes| featuring
Polynesian flowers| lagoon-style pools| and themed activities.

Marriott|s Autograph Collection features a select group of upscale and luxury
independent partner hotels| each with its own distinct personality|
experience| style and features. Located in major cities and desirable
destinations around the world| Autograph guests favor hotel stays that reflect
their own unique and personal styles. Be a part of our team and deliver an
innovative guest experiences that resists predictability.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_

RC RAK – Cluster Director of Finance – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20025669
Job Category Finance and Accounting
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial activities and the delivery of desirable financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 3 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; 1 year
experience in the finance and accounting or related professional area.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
standard operating procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand
standard operating procedures and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

• Monitor the purchasing process as applicable.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with standard operating procedures.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures.

• Ensures compliance with standard operating procedures.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

RC Rak| Al Hamra Beach – Head Chef – The Ritz-Carlton Ras Al Khaimah – Al Hamra Beach

APPLY HERE

Job Number 20020301
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Ras Al Khaimah| Al Hamra Beach| Vienna Street
Al Hamra Village Ras Al Khaimah| Ras al Khaimah| United Arab Emirates| United
Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Accountable for the quality| consistency and production of the restaurant
kitchen. Exhibits culinary talents by personally performing tasks while
leading the staff and managing all food related functions. Coordinates menus|
purchasing| staffing and food preparation for the property|s restaurant. Works
with team to improve guest and employee satisfaction while maintaining the
operating budget. Must ensure sanitation and food standards are achieved.
Develops and trains team to improve results.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the culinary| food and
beverage| or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts| Hotel and
Restaurant Management| or related major; 2 years experience in the culinary|
food and beverage| or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met for Restaurant

• Develops| designs| or creates new applications| ideas| relationships|
systems| or products| including artistic contributions for restaurant.

• Supervises restaurant kitchen shift operations and ensures compliance with
all Food & Beverage policies| standards and procedures.

• Maintains food preparation handling and correct storage standards.

• Recognizes superior quality products| presentations and flavor.

• Plans and manages food quantities and plating requirements for the
restaurant.

• Communications production needs to key personnel.

• Assists in developing daily and seasonal menu items for the restaurant.

• Ensures compliance with all applicable laws and regulations regulations.

• Follows proper handling and right temperature of all food products.

• Estimates daily restaurant production needs.

• Prepares and cooks foods of all types| either on a regular basis or for
special guests or functions.

• Checks the quality of raw and cooked food products to ensure that standards
are met.

• Determines how food should be presented and creates decorative food
displays.

Leading Kitchen Team

• Supervises and coordinates activities of cooks and workers engaged in food
preparation.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Leads shift teams while personally preparing food items and executing
requests based on required specifications.

• Supervises and manages restaurant kitchen employees. Managing all day-to-day
operations. Understanding employee positions well enough to perform duties in
employees| absence.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Serving as a role model to demonstrate appropriate behaviors.

• Ensuring and maintaining the productivity level of employees.

• Ensures employees are cross-trained to support successful daily operations.

• Ensures employees understand expectations and parameters.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same within the team.

Establishing and Maintaining Restaurant Kitchen Goals

• Sets and supports achievement of kitchen goals including performance goals|
budget goals| team goals| etc.

• Developing specific guidance and plans to prioritize| organize| and
accomplish daily kitchen operations work.

• Understands the impact of kitchen operation on the overall property
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Effectively investigates| reports and follows-up on employee accidents.

• Knows and implements company safety standards.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Manages day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Sets a positive example for guest relations.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Empowers employees to provide excellent customer service.

• Handles guest problems and complaints.

• Interacts with guests to obtain feedback on product quality and service
levels.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Participates in training restaurant staff on menu items including
ingredients| preparation methods and unique tastes.

• Manages employee progressive discipline procedures.

• Participates in the employee performance appraisal process| providing
feedback as needed.

• Uses all available on the job training tools for employees.

• Assists as needed in the interviewing and hiring of employee team members
with appropriate skills.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Attends and participates in all pertinent meetings.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

RC Rak| Al Wadi Desert- Associate Director of Marketing – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20016282
Job Category Sales and Marketing
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

RC Rak| Al Wadi Desert – Senior Sales Manager – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 20014567
Job Category Sales and Marketing
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists in leading all day-to-day
activities related to sales with a focus on building long-term| value-based
customer relationships that enable achievement of sales objectives. Achieves
personal sales goals.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration| Marketing| Hotel and Restaurant Management| or related major; 3 years experience in the sales and marketing or related professional area.

OR

4-year bachelor|s degree in Business Administration| Marketing| Hotel and Restaurant Management| or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated| complementary and not duplicative.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls| entertainment| FAM trips| trade shows| etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g.| generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

Identifies new business to achieve personal and location revenue goals.
Understands the overall market – competitors| strengths and weaknesses| economic trends| supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the location based on market conditions and location needs.
Gains understanding of the location|s primary target customer and service expectations; serves the customer by understanding their business| business issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

Supports the company|s service and relationship strategy| driving customer loyalty by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Executes and supports the company|s customer service standards.
Provides excellent customer service consistent with the daily service basics of the company.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Marketing Executive – The St. Regis Saadiyat Island Resort – Abu Dhabi

APPLY HERE

Job Number 20024419
Job Category Sales and Marketing
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

.

Position Summary:

Responsible for executing effective marketing strategies.

Assist with campaign development and analyse the effectiveness of each campaign.

Promote resort & brand awareness across all channels.

Perform any other reasonable duty assigned by the Marketing Manager.

Preferred qualifications:

Language : Fluent in Arabic and English

Education : Bachelor’s Degree in Marketing| Communication or any other related field.

Experience :

Proven experience as a marketing specialist or similar role

Proven experience in content creation and photography skills

5 experience in the Middle East.

Others:

Strong understanding of Microsoft Office programs.

Understanding of marketing software including CRM and applications such as web analytics| google AdWords etc.

Thorough understanding of marketing elements (including traditional and digital marketing such as SEO | social media etc.) and market research methods.

Exceptional communication and writing skills.

Well-organized and detail-oriented.

General Tasks

Conduct market research for new trends and habits| customers’ requirements| and competition check to better plan & execute resort’s marketing plan.

Together with the Marketing Team| develop marketing strategies for projects| including company’s websites and social media.

Together with the Marketing Team| brainstorm and develop ideas for creative marketing campaigns.

Liaise with external vendors to execute promotional events and campaigns.

Liaise with the Graphic Designer| supplying a written brief outlining the specific objectives| target market and any additional information as required.

Liaise with other departments to ensure promotion deadlines are met and each edition is delivered to a pre-agreed timing plan.

Liaise with other relevant departments to register new supplier| raise PR in ADACO and assist to follow-up on invoices where needed.

Plan and execute initiatives to reach the target audience through appropriate channels (social media| e-mails| TV etc.) and maintain positive online hotel presence by reviewing English & Arabic website| channels and third party sites

Respond to reviews (with prior approval from the Director of Marketing) on Trip Advisor| Marriott Website and any other sites on a daily basis.

Assist in analysing marketing data (campaign results| traffics etc.) to help share future marketing strategies.

Undertake individual tasks of a marketing plan and any other duties assigned by the Director of Marketing.

Digital Tasks

Actively develop and maintain a database of corporate and hotel email newsletter through both online and offline solicitation.

Ensure brand and marketing message on electronic channels is consistent with overall marketing activities (special promotions/offers| etc.)

Research and Benchmark electronic media adverts and articles to ensure that the hotel remains a market leader in coordination with the public relations department.

Ensure all content (pictures and text) follows corporate standards.

Create and implement promotional content for special offers and packages| in coordination with the Director of Marketing and the Director of Revenue.

Prepare weekly social media calendar.

Communication Tasks

Responsible for updating the public relations Action and Editorial Plan on a regular basis with the Director of Marketing (on behalf of the hotel and in line with the marketing plan).

Scan and copy all editorial features for the hotel| keep display boards current.

Support internal and external events and social functions as required.

Safety and Security

Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Follow company and department policies and procedures.

_

Sales Executive- Corporate – The St. Regis Saadiyat Island Resort – Abu Dhabi

APPLY HERE

Job Number 20024414
Job Category Sales and Marketing
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

Position Summary:

Responsible for maximizing rooms / F&B / Conference and Banqueting business from a defined account base.

Proactively uncover new prospects for the Hotel| and maximizing conversion of business in line with Hotels’ budgetary goals.

Represent the Company worldwide promoting the quality image of the company at every opportunity| and uncover additional leads for the property.

Perform any other reasonable task assigned by the S Assistant Director of Luxury Sales / EAM – Sales. Marketing| Spa & Recreation.

Preferred qualifications:

Language : Fluent in English and other language is useful

Education : Bachelor’s Degree in Hospitality Management| Business Administration or any other related field preferred.

Experience :

At least 1 year of experience of Sales Executive.

Proven experience in Abu Dhabi and Dubai Corporate Market.

5 experience in the Middle East.

Others: High level of IT understanding| Ability to use Microsoft office package efficiently and superior analytical skills required.

Core Work Activities:

Main responsibilities

Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yield in line with budgetary objectives.

Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is executed in a timely manner.

Proactively prospect new accounts for the Hotel and Marriott properties worldwide and following the sales process through to convert into ‘producing’ accounts.

Take personal responsibility to ensure that Standards are maintained and that the system is utilized to its full capacity.

Maintain up-to-date activity and rate information for each account. Understand and be in a position to action any group and events enquiries and ensure accurate handover and follow-up to Events Teams.

Attend any trade fairs as a representative of the Hotel| ensuring that the quality image of the organization is portrayed| and that every opportunity is taken to promote the Hotel.

Take personal responsibility for understanding the Marketing plan of the Hotel and the required budgetary guidelines| to enable empowered decisions in all rate negotiations.

Actively participate in the morning meetings on a daily basis.

Communicate client requirements in a timely and accurate manner to all internal departments as required| ensuring delivery of superior guest service.

Re-negotiate of the agreements within budgetary guidelines of all corporate accounts within agreed time frames. Ensure accurate follow-up and communication both internally to reservations and accounting departments| and confirmation to client. Ensure property rate sheets are accurate at all times.

Take responsibility for the compilation and execution of quarterly sales action plans as agreed with the Assistant Director of Luxury Sales / EAM – Sales. Marketing| Spa & Recreation.

Communicate any obstacles to completing action plans to the Assistant Director of Luxury Sales / EAM – Sales. Marketing| Spa & Recreation.

Arrange and manage familiarization and educational trips in line with business needs.

Proactively respond to any Group/banqueting requests| checking space in Opera and communicating to Groups & Events Managers for further follow-up.

Policies and Procedures

Follow company and department policies and procedures.

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Accountable and expected to fully comply with the company’s OSHMS (Occupational| Safety & Health Management System) policies| OSHMS procedures & operational work instructions and any other relevant legislation.

Perform other reasonable job duties as requested by Supervisors.

Working with Others

Develop and maintain positive and productive working relationships with other employees and departments.

Actively listen to and consider the concerns of other employees| responding appropriately and effectively.

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality.

Communication

Exchange information with other employees using electronic devices.

Provide assistance to coworkers| ensuring they understand their tasks.

Answer telephones using appropriate etiquette.

Speak to guests and co-workers using clear| appropriate and professional language.

_

Sales Manager- Government – The St. Regis Saadiyat Island Resort – Abu Dhabi

APPLY HERE

Job Number 20024411
Job Category Sales and Marketing
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

Position Summary:

The position is accountable for proactively soliciting and handling sales
opportunities. Ensures business is turned over properly and in a timely
fashion for proper service delivery. Assists the Cluster Government Sales
Director in leading all day-to-day activities related to sales with a focus on
building long-term| value-based customer relationships that enable achievement
of sales objectives. Achieves personal sales goals.

Preferred qualifications:

Language : Fluent in English| Arabic and other language is useful

Education : Bachelor’s Degree in Hospitality Management| Business Administration or any related field

Experience :

At least 2-3 years of experience of Sales Manager – Government.

5 experience in the Middle East.

Others: High level of IT competence and familiarity with Opera| Excel and Word applications.

Core Work Activities:

> Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated| complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls| entertainment| FAM trips| trade shows| etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g.| generating proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market – competitors’ strengths and weaknesses| economic trends| supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business| business issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy| driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

_

Kitchen Technician – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

APPLY HERE

Job Number 20024283
Job Category Engineering and Facilities
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment| including cleaning and
lubrication. Visually inspect tools| equipment| or machines. Carry equipment
(e.g.| tools| radio). Identify| locate| and operate all shut-off valves for
equipment. Maintain maintenance inventory and requisition parts and supplies
as needed. Assure each day’s activities and problems that occur are
communicated to the other shifts using approved communication programs and
standards. Display advanced ability to read standard blue prints and
electrical schematics concerning plumbing and HVAC. Display above average
engineering operations skills and strong general mechanical ability. Display
proficiency in at least three of the following categories| above average
skills in three more of the following categories and basic skills in the
remaining categories: air conditioning and refrigeration| electrical|
mechanical| plumbing| pneumatic/electronic systems and controls| carpentry and
finish skills| kitchen equipment| vehicles| energy conservation| and/or
general building management. Display solid knowledge and skill in the safe use
of hand and power tools and other materials required to perform repair and
maintenance tasks. Safely perform highly complex repairs of the physical
property| electrical| plumbing and mechanical equipment| air conditioners|
refrigeration and pool heaters – ensuring all methods| materials and practices
meet company standards and Local and National codes – with little or no
supervision. Troubleshoot and perform repairs on all types of equipment (e.g.|
pump and motor replacement)| plumbing (e.g.| plunge toilets and unclog
drains)| electrical equipment including lamps| air conditioners| HVAC
equipment| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and program TV|s. Use the
Lockout/Tagout system before performing any maintenance work. Display advanced
knowledge of all engineering computer programs related to preventative
maintenance| energy management| and other systems| including devices that
interact with such programs. Perform advanced troubleshooting of hotel
Mechanical| Electrical| and Plumbing (MEP) systems. Display the ability to
train and mentor other engineers as necessary. Display ability to perform
Engineer on Duty responsibilities| including readings and rounds.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests’ service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.

_

Recreation Manager – The St. Regis Saadiyat Island Resort – Abu Dhabi

APPLY HERE

Job Number 19176336
Job Category Golf| Fitness| and Entertainment
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.

JOB SUMMARY

In charge of Athletic Club| Kids Club and Lifeguards.

Strives to continually improve guest and employee satisfaction and maximize
the financial performance in areas of responsibility. Reinforces appropriate
culture to provide service to guests. Works with direct reports to develop and
implement departmental strategies and ensures implementation of the brand
service strategy and brand initiatives while meeting financial goals.

CANDIDATE PROFILE

High school diploma or Bachelor’s Degree from an accredited university in Health Education| Physical Education| Hotel and Restaurant Management| or related major.

3 years’ experience in the recreation/health club operations or related professional area.

CORE WORK ACTIVITIES

Supporting Recreation Operations

Supervising and managing employees. Managing all day-to-day operations for the Athletic Club| Lifeguards and Kids Club. Understanding employee positions well enough to perform duties in employees| absence.

Monitoring quality| standards and meeting the expectations of the customers on a daily basis.

Demonstrating knowledge of job-relevant issues| products| systems| and processes.

Utilizing interpersonal and communication skills to lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Scheduling events| programs| and activities| as well as the work of others.

Providing personal assistance| medical attention| emotional support| or other personal care to others such as co-workers or customers.

Developing specific goals and plans to prioritize| organize| and accomplish work.

Ordering and managing necessary supplies. Ensuring workers have supplies| equipment| tools| and uniforms necessary to do their jobs.

Developing and managing the children|s program (e.g.| coordinates activities| purchases equipment etc).

Managing group activities including sand painting and team building events.

Providing and Ensuring Exceptional Customer Service

Serving as a role model to demonstrate appropriate behaviours.

Providing services that are above and beyond for customer satisfaction and retention.

Improving service by communicating and assisting individuals to understand guest needs| providing guidance| feedback| and individual coaching when needed.

Conducting Human Resources Activities

Identifies the developmental needs of others and coaches| mentors| or otherwise helps others to improve their knowledge or skills.

Participates in the performance appraisal system process| giving feedback when needed.

Coordinates training activities for employees in department.

Encourages and builds mutual trust| respect| and cooperation among team members.

Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

Director of Rooms – Marriott The Palm – Pre-Opening – Marriott Resort Palm Jumeirah – Dubai

APPLY HERE

Job Number 20017180
Job Category Rooms and Guest Services Operations
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline.

JOB SUMMARY

Functions as the strategic business leader of the property|s Rooms department.
Responsible for planning| developing| implementing and evaluating the quality
of property’s rooms. Position works with direct reports to develop and
implement departmental strategies and ensures implementation of the brand
service strategy and brand initiatives. The position ensures Rooms operations
meet the brand’s standards| targets customer needs| ensures employee
satisfaction| focuses on growing revenues and maximizes the financial
performance of the department. Develops and implements property-wide
strategies that deliver products and services to meet or exceed the needs and
expectations of the brand’s target customer and employees and provides a
return on investment to the owner and company.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
guest services| front desk| housekeeping| sales and marketing| management
operations| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the guest services| front
desk| housekeeping| sales and marketing| management operations| or related
professional area.

CORE WORK ACTIVITIES

Leading Rooms Team

• Champions the brand’s service vision for product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Makes and executes the necessary decisions to keep property moving forward
toward achievement of goals.

• Monitors and promotes room rates| specials| and promotions at the residence.

Managing Profitability

• Analyzes service issues and identifies trends.

• Works with Rooms team to develop an operational strategy that is aligned
with the brand’s business strategy and leads its execution.

• Reviews and audits expenses.

Managing Revenue Goals

• Monitors Rooms operations sales performance against budget.

• Reviews reports and financial statements to determine Rooms operations
performance against budget.

• Coaches and supports operations team to effectively manage occupancy and
rate| wages and controllable expenses.

• Compares budgeted wages to actual wages| coaching direct reports to address
problem areas and holding team accountable for results.

Ensuring and Providing Exceptional Customer Service

• Demonstrates and communicates key drivers of guest satisfaction for the
brand’s target customer.

• Delivers excellent customer service throughout the customer experience and
encourages the same from other employees.

• Reviews guest feedback with leadership team and ensures appropriate
corrective action is taken.

• Coordinates and communicates event details both verbally and in writing to
the customer and property operations.

• Creates an atmosphere in all Rooms areas that meets or exceeds guest
expectations.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous
arrangements.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Stays visible and interfaces with customers on a regular basis to obtain
feedback on quality of product| service levels and overall satisfaction.

• Works to continually improve customer service by integrating obtained
feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Ensures that employees understand expectations and parameters for Room
duties.

• Facilitates the development of creative solutions to overcome obstacles and
ensures implementation to continually improve guest satisfaction results.

Managing and Conducting Human Resources Activities

• Interviews and hires employees.

• Ensures employees are treated fairly and equitably.

• Ensures that regular| ongoing communication is happening in Rooms (e.g.|
pre-shift briefings| staff meetings).

• Fosters employee commitment to providing excellent service| participates in
daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings
with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Solicits employee feedback| utilizes an “open door policy” and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.

• Champions change| ensures brand and regional business initiatives are
implemented and communicates follow-up actions to team as necessary.

• Identifies talents of direct reports and their teams| and assists with their
growth and development plans.

_

Laundry Manager – The Ritz-Carlton Abu Dhabi – Grand Canal

APPLY HERE

Job Number 20022559
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Al Maqta Area| PO Box
91888| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Responsible for hotel laundry daily operations and services. Position directs
and works with employees to wash| dry and iron linen for both guest rooms and
Food and Beverage/Culinary Department within existing time constraints.
Maintains a safe and clean work environment. Position strives to ensure guest
and employee satisfaction while maximizing the department financial
performance.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the laundry| housekeeping|
or related professional area.

CORE WORK ACTIVITIES

Managing Department Operations and Budgets

• Managing day-to-day operations| ensuring the quality| standards and meeting
the expectations of the customers on a daily basis.

• Supervising and managing employees. Managing all day-to-day operations.
Understanding employee positions well enough to perform duties in employees|
absence.

• Communicating the importance of safety procedures| detailing procedure
codes| ensuring employee understanding of safety codes| monitoring processes
and procedures related to safety.

• Comprehends budgets| operating statements and payroll progress reports as
needed to assist in the financial management of department.

• Ensures consistent workflow to minimize peaks and valleys in production.

• Brings issues to the attention of the department manager and Human Resources
as necessary.

• Using relevant information and individual judgment to determine whether
events or processes comply with laws| regulations| or standards.

• Supervises daily Laundry shift operations and ensures compliance with all
policies| standards and procedures.

• Ordering and managing necessary supplies. Ensuring workers have supplies|
equipment| tools| and uniforms necessary to do their jobs.

• Orders cleaning supplies and uniforms within budget.

• Understands the impact of department’s operations on the overall hotel
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Participates in the management of department’s controllable expenses to
achieve or exceed budgeted goals.

• Works effectively with the Engineering department on Laundry equipment
maintenance needs.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the departmental goals to produce desired
results.

• Operates all department equipment as necessary and reports malfunctions.

• Develops| maintains and uses effective back-up plans for breakdowns.

• Evaluates and implements new techniques| supplies and equipment.

Leading Discipline Teams

• Ensuring and maintaining the productivity level of employees.

• Utilizing interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encouraging and building mutual trust| respect| and cooperation among team
members.

• Establishes and maintains open| collaborative relationships with employees
and ensures employees do the same within the team.

Providing and Ensuring Exceptional Customer Service

• Providing services that are above and beyond for customer satisfaction and
retention.

• Improving service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

Managing and Conducting Human Resources Activities

• Ensuring employee success and event success recognitions are taking place in
all shifts.

• Identifying the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Recruiting| interviewing| selecting| hiring| and promoting employees in the
organization.

• Supervises staffing levels to ensure that operational needs and financial
objectives are met.

• Effectively schedules employees to business demands and tracks employee time
and attendance.

• Solicits employee feedback| utilizes an “open door” policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Manages employee progressive discipline procedures.

• Manages the employee performance appraisal process.

• Ensures hotel policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Celebrates successes and publicly recognizes the contributions of team
members; ensures employee recognition is taking place on all shifts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Waitress – Mexican Specialty Restaurant -Marriott The Palm – Pre – Opening – Marriott Resort Palm Jumeirah – Dubai

APPLY HERE

Job Number 19168892
Job Category Food and Beverage & Culinary
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_

Director of Finance – Marriott The Palm – Pre-Opening – Marriott Resort Palm Jumeirah – Dubai

APPLY HERE

Job Number 20015310
Job Category Finance and Accounting
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline.

JOB SUMMARY

Functions as the property’s strategic financial business leader. The position
champions| develops and implements property-wide strategies that deliver
products and services to meet or exceed the needs and expectations of the
brand’s target customer and property employees. The position provides the
financial expertise to enable the successful implementation of the brand
service strategy and brand initiatives while maximizing the return on
investment. In addition| creates and executes a business plan that is aligned
with the property and brand’s business strategy and focuses on the execution
of financial activities and the delivery of desirable financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 3 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; 1 year
experience in the finance and accounting or related professional area.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans

• Creates the annual operating budget for the property.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Implements a system of appropriate controls to manage business risks.

• Ensures a strong accounting and operational control environment to safeguard
assets| improve operations and profitability.

• Analyzes financial data and market trends.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Produces accurate forecasts that enable operations to react to changes in
the business.

Leading Finance Teams

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Leverages strong functional leadership and communication skills to influence
the executive team| the property|s strategies and to lead own team.

• Oversees internal| external and regulatory audit processes.

• Provides excellent leadership by assigning team members and other
departments managers| clear accountability backed by appropriate authority.

• Conducts annual performance appraisals with direct reports according to
standard operating procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

• Understands and meets the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Communicates financial concepts in a clear and persuasive manner that is
easy to understand and drives desired behaviors.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages communication with owners in an effective manner.

• Manages property working capital and cash flow in accordance with brand
standard operating procedures and owner requirements.

• Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Develops and supports achievement of performance goals| budget goals| team
goals| etc.

• Improves profit growth in operating departments.

• Reviews audit issues to ensure accuracy.

• Monitor the purchasing process as applicable.

Managing Projects and Policies

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with standard operating procedures.

• Ensures that the P&L is accurate (e.g.| costs are properly matched to
revenue| costs are recorded in the proper accounts).

• Ensures compliance with management contract and reporting requirements.

• Ensures compliance with standard and local operating procedures.

• Ensures compliance with standard operating procedures.

Managing and Conducting Human Resource Activities

• Ensures team members are cross-trained to support successful daily
operations.

• Ensures property policies are administered fairly and consistently.

• Ensures new hires participate in the department’s orientation program.

• Ensures new hires receive the appropriate new hire training to successfully
perform their job.

• Creates appropriate development plans which develop team members based on
their individual strengths| development needs| career aspirations and
abilities.

• Conduct performance review process for employees.

• Participates in hiring activities as appropriate.

_

Director of Revenue Management – Marriott The Palm – Pre-Opening – Marriott Resort Palm Jumeirah – Dubai

APPLY HERE

Job Number 20020892
Job Category Revenue Management
Location Marriott Resort Palm Jumeirah| Dubai| Plot 2070 located on the
trunk of Palm Jumeirah| Dubai| United Arab Emirates| United Arab Emirates VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Marriott Resort Palm Jumeirah Dubai is a beach hotel & resort situated on
the trunk of the iconic Palm Island| providing easy access to the city’s
attractions. The first resort for Marriott’s flagship brand in the UAE will
feature 608 guest rooms| 8 restaurants and lounges| a world-class spa| state
of the art fitness centre| a kid’s club and flexible event space. Landscaped
gardens lead to an oversized pool with views of the private sandy beach|
Arabian Gulf and impressive Dubai skyline.

JOB SUMMARY

Responsible for balancing the financial objectives of different lodging
products to maximize total revenues and profit associated with guest rooms.
Position is accountable for pricing| positioning and inventory of all hotels
within area of purview. Develops and recommends sales strategy for pricing of
the transient customer| wholesale| and group segments. Identifies new revenue
opportunities and effectively communicates sales strategy and pricing to all
key stakeholders. Maintains productive relationships with stakeholders|
including hotel General Managers| sales leaders| franchisees and owners.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Finance and Accounting| Economics| Hotel and Restaurant Management| or related
major; 1 year experience in the revenue management| sales and marketing| or
related professional area.

OR

• 4-year bachelor|s degree from an accredited university in Business
Administration| Finance and Accounting| Economics| Hotel and Restaurant
Management| or related major; no work experience required.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Analyzes information| identifies current and potential problems and proposes
solutions.

• Analyzes period end and other available systems data to identify trends|
future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period and continually analyzes
transient booking patterns.

• Assists with account diagnostics process and validates conclusions.

• Maintains accurate reservation system information.

• Checks distribution channels regularly for hotel positioning| information
accuracy and competitor positioning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Observes| receives| and otherwise obtains information from all relevant
sources.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Analyzes weekly and monthly STAR information to assist in analyzing past
strategies; identifies areas needing improvement| identifies competitor set
strengths| and develops strategies to best capture available Market Share.

• Analyze STAR information to assist in development of RevPAR Index forecasts.

• Generates yearly room revenue budget.

Managing Revenue Management Strategy

• Provides critical input to property leaders for development of market sales
strategy.

• Provides revenue management functional expertise and leadership to general
managers and property leadership teams

• Implements and evaluates revenue tests.

• Ensures that sales strategies and rate restrictions are communicated|
implemented and modified as market conditions fluctuate.

• Assists hotels with pricing and provides input on business evaluation
recommendations.

• Provides recommendations to improve effectiveness of revenue management
processes.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and
profits.

Building Successful Relationships

• Communicates brand initiatives| demand and market analysis to
hotels/clusters/franchise partners/owners.

• Communicates market direction to revenue management| sales and hotel
leaders.

• Develops constructive and cooperative working relationships with others| and
maintains them over time.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results| achievements and
challenges to the stakeholders.

Additional Responsibilities

• Informs and/or updates executives| peers and subordinates on relevant
information in a timely manner.

• Enters| transcribes| records| stores| or maintains information in written or
electronic form.

• Works with other people to gather the information necessary to manage
projects| achieve goals| and resolve problems.

• Demonstrates knowledge of job-relevant issues| products| systems| and
processes.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

_

Server – Counter Culture Cafe – Dubai Marriott Harbour Hotel & Suites – Al Sufouh Road

APPLY HERE

Job Number 20025663
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites| Al Sufouh Road| Dubai
Marina| Dubai| United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to
hospitality or a seasoned professional| you can come to us knowing that you
will always be appreciated for your natural talents. Your positive energy and
people-pleasing mindset are an important part of why our guests stay with us
again and again.

Rewards for work| benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms| gift shop items| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables| complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
appearance in a clean uniform are also required. Prior to employment| we’ll
ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at
home. When you work with us| you|ll get to entertain and meet people from all
over the world as you build your experience. Join us and grow through
opportunities to explore the business| opening yourself to various career
options. No matter your path| we’ll make sure you feel right at home.

_