Utility-Steward – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003DFA
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Dubai
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Demi Chef-de-Partie – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003DFB
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Dubai, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Sales Executive – Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

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Renaissance Dubai Hotel Downtown DubaiJob Number 18003DFI
Job Category Sales and Marketing
Location Renaissance Downtown Hotel, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary
 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Reservations Supervisor – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 18003DFM
Job Category Reservations
Location Bulgari Hotel & Resorts, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Job Summary
 
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Housekeeping Attendant – Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

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marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18003DFQ
Job Category Housekeeping & Laundry
Location Marriott Hotel Downtown, Abu Dhabi
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
The impact you’ll make
 
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.
 
Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What we’re looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Sushi Sous Chef – Morimoto restaurant -Dubai

Morimoto restaurant Le Meridien hotel Dubai

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Morimoto restaurant Le Meridien hotel Dubai
Morimoto restaurant Le Meridien hotel Dubai

Job Number 18003DFR
Job Category Food and Beverage & Culinary
Location Renaissance Downtown Hotel, Dubai
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary

Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform F&B service staff of 86’ed items and number of available menu specials. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Senior HR Manager – Dubai Area Office – Dubai

Marriott Marquis Hotel Dubai logo

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Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 18003DFV
Job Category Human Resources
Location Dubai Area Office, Dubai
Schedule Full-time
Relocation? Yes
Position Type Management
 
Start Your Journey With Us
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

CLS Generic Position Summary:
As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision making process.
 
Specific Job Summary:
As an integral part of the compensation team, this position provides consulting and analytical support to the Compensation function. Position will coordinate and manage moderate to complex project tasks with Marriott’s Compensation Team, corporate and field clients. Responsible for orchestrating and managing milestones and completion of tasks in accordance with developed project plan. The position will support Marriott’s compensation programs to ensure internal equity, external competitiveness, and compliance with applicable regulations and policies.

CLS Generic Expected Contributions:
Contributes to team, department and/or business results by managing small projects, business processes or parts of larger ones.
Responds to and solves routine business requests with limited to moderate risk.
Works to enhance the organization’s capabilities through:

– collaborating with others.
– completing tasks appropriately
– providing timely coaching and feedback
– making distinctions in performance.

Assists more senior associates in achieving business results by:
– identifying opportunities to enhance the effectiveness of business processes.
– providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.
– participating in setting department operating plans.
– recognizing and celebrating team successes.
– achieving results against budget within scope of responsibility.

Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.

Specific Expected Contributions (including duties and responsibilities):
– Work closely with outsourcing partners to prepare for and execute quarterly and/ or annual merit and bonus program. In conjunction with market benchmark provider, lead and/or conduct comprehensive analyses supporting compensation programs, i.e. merit, bonus, recognition programs, etc.
– Determine opportunities for leveraging technology and develop databases and tools to support department projects and analyses. Uses data to make organizational proposals related to the effectiveness, accuracy and efficiency of compensation programs.
– Lead market total compensation wage reviews. Provide guidance and recommendations to markets/brand leaders.
– Working independently with designated clients (disciplines, geographies, businesses), provides on-going compensation consultation regarding management and hourly compensation issues in an accurate and timely manner. Identifies issues which may evolve to be broader projects, such as those with an enterprise-wide scope. Prepares recommendations/options and presents to manager for support and direction.
– Leveraging consulting experience, provides compensation expertise to aid customers at all levels in the organization in making informed compensation decisions. Independently conducts salary analysis as requested by clients including analyzing salaries for internal equity and compliance with compensation guidelines and provides recommendations and alternatives.
– Develop and document procedures to streamline processes and ensure compliance with regulatory requirements and work with HR Generalists to educate managers.
– Leads efforts related to the design of incentive and recognition program recommendations in support of company goals and brand philosophy.

Supports more senior associates in achieving business results by:
– acting in a consultative fashion to implement programs impacting the broader organization.
– developing and recommending approaches for communication of broader compensation-related organizational goals.
– achieving results against budget within scope of responsibility.
– recommending calculated risks to move the department or team forward.
– Developing and promoting adoption of systems to organize, track, and answer questions on enterprise-wide issues
– balancing the interests of own group with the interests of the organization.
– influencing decision-making of clients in support of departmental/corporate objectives.

Responsible for own work and assists in contributing to team, department and/or business results. Performs other duties as appropriate.
Coordinates and manages a variety of enterprise-wide compensation infrastructure projects (i.e. site classification, structure analysis, etc.) throughout the development and implementation process. Works with internal and external resources to ensure timely completion of all projects within budget constraints.

Specific Candidate Profile (the education, experience, skills and attributes that are important for this position):
• BA/BS degree in Human Resources or a related field or equivalent experience;
• 4-7 years of solid, progressive compensation analysis, design and administration experience required.
• Proven project management skills and experiences in leading medium to large enterprise-wide projects.
• Excellent written and verbal communication skills required.
• Demonstrated experience interacting effectively as a team member/consultant with all levels of associates.
• Proven ability to independently identify and analyze problems/issues, assess risk, evaluate alternative potential solutions and recommend a course of action.
• Ability to perform independently.
• Strong MS Word and expert Excel and Access skills are required. PeopleSoft experience and proficiency preferred.

Housekeeping Supervisor – Sheraton Hotel – Dubai

Sheraton grand hotel dubai lobby

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Sheraton Grand Hotel Apartment Dubai
Sheraton Grand Hotel Apartment Dubai

Job Number 180039MU
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel, Dubai, Dubai, United Arab Emirates 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

As Housekeeping Supervisor in the department you will be responsible to overview the room attendants, public areas and as a team achieve the operational and financial targets while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified.

ESSENTIAL FUNCTIONS

  • Daily supervision of room Attendants or public areas attendants to ensure the delivery of our standards.
  • Focus on communicating to team and attending training and coaching.
  • Gain perfect knowledge of the operations of the hotel. What, Where and When it is going on.
  • Prepare task assignments for the morning of room Attendant and public areas. Prepare turn down reports.
  • Communication skills as will need to communicate with key departments for the operation, and with guest and different members of the Housekeeping department.
  • Follow up special request from guest.
  • Control and supervise every day the area allocated in which the supervisor will have direct control.
  • Ready to rotate in different areas and shifts of the housekeeping department.
  • Able to work in high cleaning of the rooms and public areas.
  • Conduct every day buzz meeting with Housekeeping Attendants.
  • Follow up Lost Property, laundry guest, special guest request, flower orders and so one.
  • Hands on person that leads by example.

QUALIFICATION STANDARDS

  • Previous minor supervisory experiences within the Housekeeping Department of a hotel.
  • Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities.
  • Computer literacy and previous experiences with Opera are an advantage.
  • Totally embrace the philosophy of guest and customer service and own the guests.
  • Possess a warm and friendly demeanor.
  • Strive to achieve satisfaction and delight of internal and external customers.
  • Are detail oriented and hands on.
  • Have the potential to develop into a leader, motivate and develop self and other associates.
  • Demonstrate self-confidence, energy and enthusiasm.

Massage Therapist – Fujairah Rotana Resort – UAE

Massage Therapist Fujairah Rotana resort hotel UAE

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Massage Therapist Fujairah Rotana resort hotel UAEExpiry Date: 2019/01/18
Ref. JB3856149
Recreation – Massage Therapist
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Massage Therapist you are responsible for recommending and applying body conditioning treatments and massages to the guests or leisure club members, whereby your role will include key responsibilities as:
 
•Massage body, using techniques as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or to relieve other conditions
 
•Administer steam or dry heat, ultraviolet, infrared or water treatments on request of customer
 
•Provide directions to clients in activities such as reducing or remedial exercises
 
•Record treatments furnished to customers

•Ensure that treatment rooms are tidy and all the items available e.g. towels, candles, oils, etc.

•Aware of how to make reservation for massage and other treatment packages

•Perform duties in a professional manner to the full satisfaction of the guests

•Understand the club facilities and the price of memberships

•Observe high standards of personal hygiene

Skills
Education, Qualifications & Experiences

You should be a certified Massage Therapist with ideally internationally experiences within the same role in a hotel or spa environment. You should be well skilled with all massaging treatments and portray a good command of English and strong interpersonal skills.

Knowledge & Competencies

The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You are a positive, smiley individual with an outgoing, charismatic and approachable character, along with a great team player attitude, who thrives in working with a multi-cultural team and guests alike

Chief Engineer – Fujairah Rotana Resort – UAE

Rotana hotel and spa Fujairah logo

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Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2018/12/20
Ref. JB3845040
Engineering – Chief Engineer
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Chief Engineer you are responsible on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel and maintain all mechanical, electrical and electronic equipment including heating and ventilation, whereby your role will include key responsibilities such as:
 
•Organize and set up preventive maintenance programmes for all electrical and mechanical equipment including general building works
 
•Advise the General Manager and the Corporate Vice President – Engineering and Technical Services of any problems at all times
 
•Supervise maintenance employees and contract employees who are carrying out minor building work, electrical and mechanical installations
 
•Supervise and liaise with all contractors, write specifications for all electrical, mechanical and associated building works complying with the local government regulations and inspect and sign for contractor works upon satisfactory completion

•Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects

•Ensure that all administration files are kept up to date including drawing prints, specifications and equipment, technical maintenance manuals, etc.

•Recommend and evaluate energy conservation programmes and ensure they are carried out as well as investigate the wastage.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in mechanical and electrical engineering with at least three years experiences in a similar role within the hospitality industry. A good command of written and spoken English and the ability to find fault and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be able to handle stress and work under pressure and bring along strong administrative skills, an analytical mind and the capability of being able to write concise reports. You will have a high level of self motivation, develop innovative options in the best interest of the hotel

Reservations Agent – Fujairah Rotana Resort hotel – UAE

front desk agent fujairah rotana resort hotel uae

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front desk agent fujairah rotana resort hotel uaeExpiry Date: 2019/01/26
Ref. JB3842101
Revenue – Reservations Agent (Arabic Speaker)
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:
 
• Process and confirm guest room reservations made by clients on the phone, letter or fax
 
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 
• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 
• Show complete product knowledge, understand rate structure and apply rate management
 
• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavors to maximize business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Knowledge & Competencies

The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment

Front Desk Agent – Fujairah Rotana Resort – UAE

front desk agent fujairah rotana resort hotel uae

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front desk agent fujairah rotana resort hotel uaeExpiry Date: 2019/01/21
Ref. JB3843252
Front Office – Front Desk Agent
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
 
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
 
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 
•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

A/C Technician – Fujairah Rotana Resort hotel – UAE

Rotana hotel and spa Fujairah logo

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Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/28
Ref. JB3858965
Engineering – A/C Technician
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:

• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel – freezer, fridges, ice makers, fan coil units, chiller, etc.
• Maintain preventively all air-conditioning and refrigeration systems within the hotel
• Check on performance of refrigeration systems and components
• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)
• Check and maintain all defrosting systems and automation of ice makers
• Work on maintenance requests from all departments
• Ensure routine cleaning of fan coil units and air-handling unit filters
• Check on performance of air-conditioning and chill water systems
• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up
• Strict control on venting of CFC’s to atmosphere
• Overhauling of air-condition / refrigeration equipment and systems
• Check all refrigeration and oil levels and control of major repairs
• Cooperate and inform Engineering Storekeeper on purchase of parts
• Carry out all works as per the country technical regulations and safety standards

Skills
Education, Qualifications & Experiences

You should have ideally a diploma in maintenance of refrigeration systems or in building services engineering with previous experiences in the same role and a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to find fault and rectify subsystems are essentials.

Knowledge & Competencies

The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details

Lifeguard – Towers Rotana hotel – Dubai

Towers rotana hotel Dubai

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Towers rotana hotel Dubai
Towers rotana hotel Dubai

Expiry Date: 2019/01/28
Ref. JB3858983
Recreation – Lifeguard
Towers Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.

As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:
 
• Caution swimmers regarding unsafe areas
• Rescue swimmers in danger of drowning and administer first aid
• Maintain order in swimming areas
• Determine the chlorine content and PH value of water, using water testing kit
• Conduct or officiate swimming meets and give swimming instructions
• Ensure the swimming pool is clean.
• Ensure the sun loungers are clean, in the correct position and in working order
• Regularly check the temperature of the pool to ensure they are at set standard
• Ensure the pool deck is clean and free of any debris during the operation
• Ensure that the umbrellas are fixed properly to their units
• Ensure that when the umbrellas are not in use, they are tied down for safety precautions
• Provide emergency care and treatment as required until the arrival of emergency medical services
• Have full knowledge of club’s facilities, timings, promotions and prices

Skills
Education, Qualifications & Experiences

You should ideally be a professional swimmer and a trained and qualified life guard with a diploma or university degree and some previous work experiences preferably within the hotel industry. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike,

Sales Executive – Centro hotel Barsha – Dubai

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centro hotel barsha Dubai

Expiry Date: 2018/12/20
Ref. JB3841519
Sales – Sales Executive
Centro Barsha
 
Job Description
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as:

• Maintain a high level of exposure for the hotel through direct sales
 
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
 
• Implement and execute all sales objectives and action plans to reach and exceed targets set
 
• Solicit and serve transient and group business and meetings
 
• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies

• Formulate corporate offer letters and yearly contracts and any other required business correspondence

• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail

Skills
Education, Qualifications & Experiences

You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.

Knowledge & Competencies

The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned

Demi Chef de Partie – Fujairah Rotana hotel – UAE

Chef Fujairah Rotana Resort & Spa UAE

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Chef Fujairah Rotana Resort & Spa UAE
Expiry Date: 2019/01/28
Ref. JB3859170
Kitchen – Demi Chef de Partie (Hot Kitchen)
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:
 
•Support the Chef de Partie or Sous Chef in the daily operation and work
 
•Work according to the menu specifications by the Chef de Partie
 
•Keep work area at all times in hygienic conditions according to the rules set by the hotel
 
•Control food stock and food cost in his section
 
•Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites

•Follow the instructions and recommendations from the immediate superiors to complete the daily tasks

•Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques

•Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions

•Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control

Skills
Education, Qualifications & Experiences

You should have a professional kitchen apprenticeship or chefs training course and previous experiences in quality establishments along with good culinary skills. The ability to communicate well in English and a proven track of food preparation, presentation and preservation knowledge is an essential.

Knowledge & Competencies

The ideal candidate will be positively spirited and passionate about food and be committed to work together with the service team to deliver an amazing guest experiences every time. You are a very positive, dynamic, creative and dedicated team player with the ability to work in a multicultural environment and under difficult conditions

Chef De Partie – Westin hotel – Dubai

westin hotel DUbai

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westin hotel DUbai
westin hotel DUbai

Job Number 180039EE
Job Category Food and Beverage & Culinary
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai,
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

The Westin Dubai Mina Seyahi is situated in the modern, vibrant, and cosmopolitan city of Dubai. Our five-star resort is set on 1,200 meters of the Jumeirah coastline, curving alongside Dubai’s largest private white-sand beach and glittering, 238-berth world-class marina
 
Food & Beverage (F&B) represents approximately half of total business and is a key driver of guest experience. As a result, the F&B function is critical to the overall success and reputation of our individual hotels, our portfolio of brands, and for Starwood as a whole.

Job responsibilities will include, but not limited to the following:

To participate and supervise various sections of the Kitchen and Chef de parties as and when required
To assist the Chef de Cuisine in keeping the Kitchen areas and items of equipment in a clean,
hygienic condition

To assist the Chef de Cuisine in controlling wastage and achieving gross profit targets
To undertake the Chef de Cuisine to achieve a high standard of control in all dishes and items produced by the Kitchen
Any other duties requested by your Manager or head of Department relevant to the job function
To confirm with food hygiene regulations currently in force
To excel every day to keep high standard as per the chef the cuisine expectation
To check the quality and freshness of your product and production
Handle and store stock according to stock control procedures.
Training on New menu Items
To keep up to date with new development techniques and equipment and follow is superior for training
To expose culinary creativity to the whole kitchen brigade and active contribute to the training

To move into this position you should have

Good conversational skill in English is a must
Minimum 3 years of relevant experience in 5 * hotel (International Buffet).
Excellent culinary catering talent
Good knowledge and understanding of the kitchen and its operations
Must have worked within a busy operation environment with a large brigade of chefs with multi-culture environment
Good interaction skills with guest
Possess good communication skills, be enthusiastic and organized
HACCP/ Food & Hygiene Training certification
Team worker with a great attitude to work under pressure

Chef de Partie – Yacht Club Kitchen – Dubai

yacht club dubai bulgari hotel

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yacht club dubai bulgari hotelJob Number 180039R1
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Job Summary
 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Your Service Runner – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180039FR
CANDIDATE PROFILE
Experience:
Having an experience in similar position for at least 6- 12 months with a great deal interpersonal skills.
Skills and Knowledge
Organized
Responsible and reliable
Basic knowledge of operating electronic devices
Teamwork
Good level in of physical fitness.
Education or Certification
Minimum High School pass.
Good level of English essential
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Have knowledge of the property, hotel, staff and services including hours of operations.
Be knowledgeable of the surrounding area. Have thorough knowledge of the guestroom including: location, views, amenities, features, type and facilities.
Offer the hotel guests the best possible service with exceptional courtesy.
Make sure amenities are fully stocked.
Handle and track all amenities (cribs, rollways, electronic devices) delivered to guest rooms on a timely manner, to maintain an accurate inventory, to ensure recovery upon guest departure, and to post the sold items from the AYS storage.
Take care of good receiving of guest’s faxes/ mails/ messages and make appropriate delivery to the room following proper standards.
Keep an accurate evidence of entrances in the guest’s rooms with the master key.
Work in a safe manner with proper handling and lifting.
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
Perform a monthly stock inventory for amenities.
Ensure shoes are properly polished of the guests and sent back as requested.
Coordinate with agents, team leaders, supervisor or managers regarding the guest requests.
Be aware of all manual wakeup call handling procedures.
Be an ambassador by promoting the hotel, restaurant, lounge, gift shops, etc.
Utilizing all available resources, follow up on previous shift requests are pending issues.
Be familiar with a directory of information within the hotel and local area information.
Money exchanges, Bank and automated teller machines (ATMS)
Local restaurants, type of food

Local attractions
Houses of worships, hours of services
Shopping facilities, Government offices, Emergency numbers
Be aware of emergency procedures according to hotel policies & procedures and follows Supervisor/Manager’s instructions.
Be familiar with all job aids, policies and procedures related to Front Office operations.
Be Flexible to work various shifts around the business needs to assist all front office sections.
Have strong organizational skills; always practice “Clean as you go”
Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel.
At all times strive to represent Marriott in the most professional, courteous manner.
Be proactive in your job, giving proper handover to other colleagues/department head and to follow through.
Showing positive attitude and inculcating the same within the team members.
OTHER
Performs other related tasks as assigned by management.
Attend all scheduled department meetings.
Maintain cleanliness and neatness of work area.
Safety and Security

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Notify Loss Prevention/Security of any guest reports of theft.
Policies and Procedures

Working hours as required to do your job but normally not less than 48 hours per week.
Guest Relations

Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
Assist other employees to ensure proper coverage and prompt guest service.
Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Address guests’ service needs in a professional, positive, and timely manner.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Communication
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to guests and co-workers using clear, appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others

Support all co-workers and treat them with dignity, respect and integrity.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.
Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Read and visually verify information in a variety of formats (e.g., small print).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Front Desk Agent – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180039PZ
Job Category Rooms and Guest Services Operations
Location JW Marriott Marquis Hotel Dubai, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
JOB SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.

SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports – 0
Titles of Direct Reports – 0
CANDIDATE PROFILE
Experience:
Hotel experience is desirable but not essential
Previous experience working within a similar role in a 5star environment preferred
Skills and Knowledge
Strong Communication skills (verbal, listening, writing)
Innovative
Pro-active and reliable
Outgoing personality and outstanding guest service skills.
Knowledge of local area, local attractions, entertainment and landmarks
Knowledge of hotel room types, layouts and features
Ability to use Opera, Micros & MARSHA System and other operating systems
Knowledge of Guest Response Tracking Software / Guestware
Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette
Strong problem-solving skills
Strong organization and working to deadline skills
Have a complete understanding of the Marriott Reward program
Education or Certification
Good level of English essential

SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events.
Have knowledge of hotel rates, package and discounts.
Attend the shift briefing, daily 15 minutes training and front office monthly meeting.
To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards
Assign rooms, accommodating special requests whenever possible
To understand the correct reservation procedures and to take any reservations if required
Be flexible according to the business needs.
Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time.
Be knowledgeable and promote the Marriott rewards program.
Keep yourself informed with all VIP arrivals.
Be flexible in regard to work schedule.
Strive to represent Marriott in the most professional manner at all times.
Ensure that all guests are communicated with the credit policy and procedures upon check-in.
Take initiative through empowerment to ensure complete guest satisfaction.
Be fully aware of safety and emergency procedures.
Handle mail and messages properly and on confidential basis.
Know how to follow all hospitality guidelines and daily service basics.
Ensure that all guest problems are resolved by using “Guest Response Program”
Assist a fellow associates in their Job to ensure that all are done on time.
Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.
Have knowledge about the city, the local area and attraction to provide the guests with all requested information.
Report any unusual occurrences or requests to the manager or supervisor on duty.
Be familiar with the AM, PM and night check list to ensure smooth daily operations.
Ability to communicate with all managers, supervisors and fellow associates.
Be aware of the Marriott brand standards and follow the thoroughly.
Ensure that daily banking procedures are followed and performed as per the standards.

Human Resources Officer – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 180039RL
Job Category Human Resources
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Commis I chef wanted – JW Steakhouse – Abu Dhabi

JW Steakhouse Grosvenor house hotel Abu Dhabi

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JW Steakhouse Grosvenor house hotel Abu DhabiJob Number 180039RP
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown, Abu Dhabi, Abu Dhabi
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary
 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 18001SUU
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Explore our very big world
 
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
 
Rewards for work, benefits for life
 
You’ll be supported in and out of the workplace through:
 
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you’ll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Club Lounge Concierge – Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

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ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18002TMY
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi
 
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Bellman wanted – Westin hotel – Dubai

westin hotel DUbai

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westin hotel DUbai
westin hotel DUbai

Job Number 180039TZ
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
 
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.

The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.
 
Be the “face” of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell
 
job responsibilities will include, but not limited to the following:
 
· Provides all guests with a warm, friendly and professional welcome, greeting and farewell.
 
· Consistently offer professional, friendly and engaging service

· Recognize the long term guest by name and provide them a great arrival experience.

· Assist with the loading and unloading of luggage to and from guest vehicles

· Maintains a record of A) All baggage in storage. B) Group baggage sent to rooms. C) Coordinates

· Obtain taxis for guests and assist with all transportation requests

· Be knowledgeable of the events of the day and of daily Hotel activities

· Assist guests regarding hotel facilities in an informative and helpful way

· Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

· Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

· Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behaviour.

· Constant standing and walking throughout shift

· Follow all safety policies, Conversant with emergency evacuation and fire procedures

· Calls for limousine and taxi not only for airport transfers but also within and around Dubai considering utmost revenue for the hotel.

· Knows the basic operation of Fidelio computer system.

· Maximizes sales & revenue for the hotel especially transportation revenue and minimizes operational costs.

· Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps

To move into this position, you should have:

· Minimum of two years’ experience in a 5-star hotel working as a Doorman, Bellman or similar role.

· Good command of the English language speaking, reading and writing.

· High school or equivalent education required.

· Basic knowledge of hotel, its services and facilities.

· Basic knowledge of Bell Service operations.

· Highly customer focused, Outgoing, friendly, warm personality.

· Basic computer knowledge.

· Partially outdoor duty and fit to work 3 shifts (morning, afternoon, night).

· Multiple language ability, an advantage.

Doorman wanted – Westin hotel – Dubai

westin hotel DUbai

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westin hotel DUbai
westin hotel DUbai

Job Number 180039U4
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
 
The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.

Be the “face” of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell
 
Your job responsibilities will include, but not limited to the following:
 
· Provides all guests with a warm, friendly and professional welcome, greeting and farewell.
 
· Consistently offer professional, friendly and engaging service

· Recognize the long term guest by name and provide them a great arrival experience.

· Open car doors for arriving and departing guests while greeting them warmly

· Assist with the loading and unloading of luggage to and from guest vehicles

· Obtain taxis for guests and assist with all transportation requests

· Be knowledgeable of the events of the day and of daily Hotel activities

· Assist guests regarding hotel facilities in an informative and helpful way

· Ensures the driveway and hotel entrance is kept clean and tidy at all times, free of obstacles and ensure that traffic through the driveway is controlled

· Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

· Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

· Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behavior.

· Constant standing and walking throughout shift

· Follow all safety policies, Conversant with emergency evacuation and fire procedures

Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps

To move into this position you should have:

· Minimum of two years experience in a 5 star hotel working as a Doorman,

· Bellman or similar role.

· Good command of the English language speaking, reading and writing.

· High school or equivalent education required.

· Basic knowledge of hotel, its services and facilities.

· Basic knowledge of Bell Service operations.

· Highly customer focused, Outgoing, friendly, warm personality.

· Basic computer knowledge.

· Partially outdoor duty and fit to work 3 shifts (morning, afternoon, night).

· Multiple language ability, an advantage.

Driver – Al Bandar Rotana hotel – Dubai

Al Bandar Rotana hotel Dubai

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Al Bandar Rotana hotel Dubai
Al Bandar Rotana hotel Dubai

Expiry Date: 2019/01/21
Ref. JB3857394
Front Office – Driver
Al Bandar Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:
 
Ensure guests are greeted upon arrival
Open car doors for arriving and departing guests and escort them to the lobby
Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
Ensure effective handover is done, gaining information from earlier shift
Forward all guest complaints or problems to the manager on duty
Perform any trips and drives with the hotel car / bus as requested
Control all guests’ car keys
Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
Establish, promote and maintain good public relations while meeting or exceeding guest expectations
Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
Ensure that airport / crew transportation flow is maintained effectively.
Skills

Education, Qualifications & Experiences

You should ideally have a vocational training in the hospitality field with previous experiences in the Front Office / Transportation field. You must also have fluency in both written and spoken English and need to be a holder of a valid local Driving License and be well versed with the country traffic laws.

Knowledge & Competencies

The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person with a hands-on and flexible approach and be able to adapt to unpredictable events. You are reliable and will thrive working in a busy environment & stay calm under pressure,

Paymaster – Fujairah Rotana Resort hotel – UAE

Rotana hotel and spa Fujairah logo

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Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/21
Ref. JB3818411
Finance – Paymaster
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Paymaster you are responsible to prepare payroll reconciliation and verify and process leave applications, vacation travel, change of status of employees, cash advance requests, etc., whereby your role will include key responsibilities such as:

•Import the previous day’s employee swiping card data from the swiping terminal time and attendance system
 
•Follow up with respective departments if any employee has not completed the swiping cycle
 
•Update, run close day operation, print and file daily time sheets
 
•Verify overtime requisitions with time sheets, forward the same for approvals, distribute copy and process approved overtime requisitions in the payroll system
 
•Calculate final settlement of employee leaving the employment, forward the final separation forms approval to the Accounts Payable upon approval

•Issue temporary time cards to new employees, and coordinate with the Human Resources Department for their permanent time cards and keep a logbook for the temporary cards

•Coordinate with the Human Resources Department on the opening of bank accounts for new employees.

Skills
Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Bartender – Media Rotana hotel – Dubai

Hotel Media Rotana Dubai

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Hotel Media Rotana Dubai
Hotel Media Rotana Dubai

Expiry Date: 2019/01/21
Ref. JB3778147
Food & Beverage – Bartender
Media Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
 
•Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
 
•Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
 
•Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
 
•Set up the bar and prepare all mise-en-place for service
 
•Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service

•Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner.

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Doorman – Saadiyat Rotana Resort hotel – Abu Dhabi

Saadiyat Rotana Hotel Abu Dhabi

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Saadiyat Rotana Hotel Abu Dhabi
Saadiyat Rotana Hotel Abu Dhabi

Ref. JB3857528
Front Office – Doorman
Saadiyat Rotana Resort & Villas
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Ensure guests are greeted appropriately upon arrival in a warm manner
 
•Open car doors for arriving and departing guests and escort them to the lobby
 
•Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

•Forward all guest complaints or problems to the manager on duty

•Ensure that an effective handover is made between duty shifts

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

•Establish, promote and maintain good public relation while meeting or exceeding guest expectations.

Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Human Resources Officer – Beach Rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

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beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2019/01/21
Ref. JB3857541
Human Resources – Human Resources Officer
Beach Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As a Human Resources Officer you are responsible for assisting the Director of Human Resources and Assistant Director of Human Resources in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:
 
• Assist in the recruitment process and hiring of all front line employees
 
• Coordinate and encourage sports and social activities on a regular basis
 
• Participate in the preparation of Human Resources budget
 
• Maintain an up to date database for resume’s for future facilitation of recruitment needs

• Conduct induction / orientation program for all newly joined employees as per the hotel standards

• Receive employee complaints, suggestions and queries and make sure they have been handled properly

• Maintain an up to date computerized database of all employees

• Assist the Director of Human Resources and Assistant Director of Human Resources in the preparation of periodic reports as required

• Coordinate with all departments with regard to Human Resources related activities

• Assist the LIFE Committee in planning, organizing and implementing employee sports, social and welfare activities

• Maintain files and other information under strict confidentiality

Skills
Education, Qualifications & Experiences

You should have a university degree in a related discipline with preferable experiences within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.

Hostess – Fujairah Rotana hotel – UAE

Rotana hotel and spa Fujairah logo

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Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/19
Ref. JB3856650
Food & Beverage – Hostess
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.

As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
 
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
 
•Set up the outlet prior to the business hours along with the service team
 
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
 
•Observe the cleanliness and maintenance of the outlet and the entrance area

•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact

•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests

•Contribute in setting up the outlets database

•Reassure the guests’ satisfaction upon their departure.

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.

Front Desk Agent – Fujairah Rotana hotel – UAE

Rotana hotel and spa Fujairah logo

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Rotana hotel and spa Fujairah logo
Rotana hotel and spa Fujairah

Expiry Date: 2019/01/21
Ref. JB3843252
Front Office – Front Desk Agent
Fujairah Rotana Resort & Spa – Al Aqah Beach
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 
•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
 
•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries

•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Chef de Partie – Bulgari hotel – Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Job Number 1800394R
Job Category Food and Beverage & Culinary
Location Bulgari Hotel & Resorts, Dubai
 
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Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Job Summary
 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Cost Control Officer – Ritz Hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003958
Job Category Finance and Accounting
Location The Ritz-Carlton, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
Job Summary
 
Perform physical inventories for the food and beverage and retail areas as required. Perform routine analysis on product mix/margin and guest preference information to help the operations staff understand the impact of their merchandising efforts on revenue. Assist with inputting prices, menu changes and user changes in the point of sale (POS) system. Input receipt of all food, beverage and non-food products into the inventory and into the recipe part of the purchasing system.

Investigate all measurement unit issues and noticeable price variances as required. Update all inventory requisitions through the inventory and purchasing system. Assist in the calculation of potential cost of sale ratios. Maintain master cost files and recipes. Perform random checks to verify all products are stored appropriately and secured.

Follow all company policies and procedures; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested.

Complex Executive Chef – Le meridien hotel – Dubai

APPLY HERE

le meridien resort hotel Mina Seyahi Beach Dubai

Job Number 1800398O
Location Le Méridien Mina Seyahi Beach Resort & Marina, Dubai
 
Job responsibilities will include, but not limited to the following:
 
· Reporting to the EAM Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
 
· The Complex Executive Chef will be responsible for enhancing the food product that is presented to the guests.
 
· Make changes that respond to the marketplace and to guests’ needs, both present and anticipated.
 
· Recommend changes to the food product. Use market research to develop new products.

· Further responsible for maintaining quality of food product and ensuring consistency in food delivery and standards.
 
· Provide support of a specialist nature to the Executive Committee, particularly to the EAM – Food & Beverage.
 
· Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the resort.
 
· Control the elements that determine profit and loss and be responsible for all major operating expenses.
 
· Set margins and manage the business against projections.
 
· Make decisions that relate to profit and loss and responsible for the financial management of the operation.
 
· Give direction and be responsible for the implementation of plans.
 
· Monitor effectiveness and introduce changes in response to the marketplace.
 
· Set targets, plan and schedule work and performance indicators that are typically productivity and efficiency measures.

· Must have the ability to effectively relate to the internal and external customers.

· Further be able to work with high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.

· The successful candidate will be responsible for the selection, training and development of the personnel within the department.

· Responsible for between 225 kitchen Associates and 71 Stewarding Associates working in 14 different kitchens (including Managers and

· Supervisors)

· Responsible for the operation of all kitchen areas in regards to guest satisfaction, employee engagement, shareholder return and Health & Safety.

· Ensure that all kitchen operations are compliant with legislated food safety regulations.

· Responsible for attaining food cost of sales goals by overseeing ordering, inventories and food controls for the entire division. Will work with food stores to ensure proper delivery (and quality) of all food items.

· Assist in the annual planning of the F&B budget as it pertains to the kitchen (food cost, productivities), as well as implementation and regular monitoring of the budget/forecasts.

· Develop menus for all food operations. Ensure all menu items are costed accurately.

· Ensure that work on the kitchen action plans for Colleague Engagement and Guest Satisfaction remain the focus for the kitchen team.

· Ensuring back of house is clean and well maintained-maintain effective preventative maintenance program for all kitchens.

· Responsible for the Stewarding department and its operation including all results as it pertains to Health & Safety, Employee engagement and shareholder return.

· Responsible for all recruiting and retention initiatives in the kitchen and stewarding.

· Manage and train large culinary staff to ensure performance standards are met on a consistent basis as per Company guidelines

· Accountable for the financial performance of the food production areas, including the successful identification of expense reduction through cost control, proper forecasting and best practices maintaining quality and standards

· Enforce HACCP procedures for sanitation and cleanliness in all food production areas

To qualify for this position you need to:

· Have completed a Degree, Diploma or equivalent from an accredited culinary or hospitality school

· Minimum of five years’ experience as Executive Chef in a multi outlets upscale 5 stars hotel or resort.

· The Complex Executive Chef must have thorough knowledge of food products, standard recipes and proper preparation.

· The successful candidate should also have extensive knowledge of menu development, insight into marketing, cost and wage control.

· Ability to analyze, forecast data, and makes judgments to ensure proper payroll and production control.

· Further requires good communication skills in English, both verbal and written.

· Must possess basic computational ability & computer skills.

· Passionate, creative and hands on.

· Fine attention to detail – able to set and achieve high standards

· Great leadership and management skills – able to guide and direct a large team

· Great communicator with outgoing personality, comfortable in front of house and well as skilled in the kitchen.

· Strong technical skills –cost controls, HACCP, labour management, planning, menu development

· Ability to read and interpret documents such as spreadsheets and accounting documents.

· Ability to write reports and correspondence. Ability to speak effectively with internal and external customers.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Masseuse – Marriott Hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18001WSV
Job Category Spa
Location JW Marriott Hotel Dubai, Dubai
 
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Cost Controller – W hotel – Dubai

w hotel dubai

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w hotel dubai
w hotel dubai

Assistant F&B Cost Controller
Job Number 18002GE1
Job Category Finance and Accounting
Location W Dubai – The Palm, Dubai
Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Job Summary

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress – W Hotel – Dubai

w hotel dubai

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w hotel dubai
w hotel dubai

Job Number 18000LQL
Job Category Food and Beverage & Culinary
Location W Dubai – The Palm, Dubai
 
Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Guarantee customer satisfaction in line with the service model and the excellent quality standard of the venue by offering a quality service that is mindful, timely, with great care for details and customized, in a simple and pleasant atmosphere.
 
Contribute to the venue’s success by fulfilling one’s own responsibilities and acknowledging the contribution of others; interacting actively with co-workers from other sectors (Reception – Kitchen – Bar) with the aim of improving team work, paying care to image detail (one’s own and the venue’s), fully respecting the national health and safety guidelines.

Contribute to the venue’s profitability, maximizing takings and paying the maximum attention to the company’s equipment.

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.

Junior Sous Chef – St Regis hotel – Abu Dhabi

st regis hotel abu dhabi

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st regis hotel abu dhabi
st regis hotel abu dhabi

Junior Sous Chef – Lebanese
Job Number 180037UZ
Job Category Food and Beverage & Culinary
Location The St. Regis Saadiyat Island Resort, Abu Dhabi
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 

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The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
 

Job Summary

Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform F&B service staff of 86’ed items and number of available menu specials. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Demi Chef de Partie – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Demi Chef de Partie – Peruvian Cuisine
Job Number 180036TS
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott.
 

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 

Job Summary

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Accounts Payable Officer – Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

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ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18002MNO
Job Category Finance and Accounting
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi, United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly
 

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At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 

Job Summary
 
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

Commis 2 chef – Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Commis 2 – Peruvian Cuisine
Job Number 18003801
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Dubai
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
 
Connect your passions with a rewarding opportunity
 
Others may call you a foodie, but you know you’re much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you’ll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you’re helping us to provide exceptional travel experiences.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

General Cashier – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003803
Job Category Finance and Accounting
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Commis I chef – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003806
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Commis II chef – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

APPLY HERE

Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18003809
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Connect your passions with a rewarding opportunity
 
Others may call you a foodie, but you know you’re much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you’ll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you’re helping us to provide exceptional travel experiences.
 
Rewards for work, benefits for your lifestyle
 
You’ll be supported in and out of the workplace through:
 
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

What we’re looking for

Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Previous kitchen experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Housekeeping Attendant – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

APPLY HERE

Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 1800380F
Job Category Housekeeping & Laundry
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The impact you’ll make
 
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.
 
Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What we’re looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

Bar manager wanted – Le Meridien hotel – Dubai

Le Meridien hotel Dubai

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Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18001WLM
Job Category Food and Beverage & Culinary
Location Le Méridien Dubai Hotel & Conference Centre, Dubai
 
Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

JOB SUMMARY
 
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Bar/Lounge Operations

• Implements agreed upon beverage policy and procedures throughout the property.

• Manages in compliance with all local, state and Federal beverage and liquor laws.

• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

• Monitors adherence to all liquor control policies and procedures.

• Attends pre- and post-convention meetings as needed to understand group needs

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.

• Manages to achieve or exceed budgeted goals.

• Ensures compliance with all Bar/Lounge policies, standards and procedures.

• Maintains food handling and sanitation standards.

• Manages inventories according to budget and business levels.

• Assists with developing menus and promotions as necessary.

Leading Bar/Lounge Team

• Trains staff on liquor control policies and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Communicates critical information to the Bar/Lounge staff regarding each event.

Laundry Attendant – Sheraton hotel – Dubai

Sheraton grand hotel dubai lobby

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Sheraton grand hotel dubai lobby
Sheraton grand hotel dubai lobby

Job Number 180036W9
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel, Dubai, Dubai
Position Type Non-Management/Hourly
 
Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.
 
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

Responsible to support laundry operation on a daily basis and providing pressing, sewing, washing, and all related function to a 5 star hotel Laundry service.

ESSENTIAL FUNCTIONS

Provide support to the laundry when required
Provide laundry, pressing, sewing and other similar service to guest laundry and uniform of all the hotel associates in line with company brand standards.
Support the operations in all relative tasks about linen & terry of the hotel.
Maintain, Laundry, linen room and uniform store in perfect conditions.
Comply with all health & safety regulations of the hotel.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

-Previous minor experience with pressing.
-Ability to take sizes / measurements for uniforms.
-Ability to carry out minor repairs in uniforms and guest laundry.
-Excellent communicational skills.

Assistant Sales Manager – Marriot hotel – Dubai harbour

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180036ZX
Job Category Sales and Marketing
Location Dubai Marriott Harbour Hotel & Suites, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
Job Summary
 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.