Safety Officer (Loss Prevention) – Four Points by Sheraton Sharjah – Sharjah

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Job Number 190004UL
Job Category Loss Prevention & Security
Location Four Points by Sheraton Sharjah| Sharjah| United Arab Emirates
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Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Welcome to our family

We welcome you to be a member of our global| diverse Marriott family. Whether
traveling across the city or around the globe we realize the importance of
making each guest feel as welcome and secure as possible. Your protective
nature and attention to details will play an important role in our success.
Here| your work is appreciated as much as your individuality and you will be
supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of
you| our guests can come and go freely without worry. Your dedication to
safety provides the guest the same sense of security as they feel in their own
home.

What you’ll do

Patrol all areas of the property and assist guests with room access
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations| gather evidence| and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Learning and development opportunities
Encouraging management
Wellbeing programs
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

Strong communication skills
A history of thriving in stressful situations
A team-first attitude
A gift for paying attention to the smallest details
Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and
standards. You may be required to stand| sit| or walk for an extended period
of time. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance and assist with moving objects
weighing in excess of 75 pounds. Enter and locate work-related information
using computers and/or point of sale systems. Perform other reasonable job
duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you
to feel comfortable being yourself and to know you’re important to us. You’ll
make an impact in your role| and for that| you’ll be appreciated and valued.

_

Senior MEP Technician wanted at SERCO – Dubai

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Career Opportunities: Senior MEP Technician (54485)
Req ID 54485 – Posted 04/10/2018 – United Arab Emirates – Dubai – Trades/Technicians/Maintenance – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

Key Purpose

On shift work to undertake PPM and reactive works of all MEP assets and equipment as directed by the MEP Supervisor whilst adhering to work order instructions and standard operating procedures in compliance with HSE and QA/QC policies. Carry out PPM’s and Reactive repairs to meet KPI’s, statutory requirements and customer satisfaction.

Coordinate with sub-contractors and stakeholders as per maintenance schedule.

Reason for role

To meet the technical objectives of the Enhanced Services function at ADGM Square.

Structure and reporting relationship

Reports to the MEP Supervisor.

Based on the specific requirement of the role

Key accountabilities

Carry out operation, maintenance and repair activities on a shift work basis for all MEP related assets in order to guarantee safety, integrity and reliability of the assets.
Provide operation and maintenance activities in-line with best industry practice and O&M manuals.
Complete weekly inspection of all works to ensure quality of work.
Carry out activities in accordance with Risk Assessments and Standard Operating Procedures.
Perform self-inspection of all work and to ensure conformance to planned maintenance and repair requirements.
Conform to all necessary internal and/or external approvals before, during and after maintenance and repair work including Permit to Work and Lockout / Tag-out procedures.
Monitor and collate meter readings and update records as required.
Integrate and communicate effectively with other trade staff and Supervisor as required.
Maintain up to date knowledge through technical training provided by the Supervisor for the safe and efficient operation of all MEP assets.
Ensure all areas of your responsibility are clean, tidy and all assets and building structure are in good repair and painted to promote the professionalism of the work areas and plant rooms.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.
Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
Use safe systems of work when working on equipment and ensure the same with the department and among sub-contractors and third parties.
Provide effective verbal, written and electronic communication with the management, client, peers, subcontractors and project subcontractors as required.
Ensure good HSQE and Information security culture is promoted within the department and among peers.
Carry out all other duties as directed by the line management to the benefit of the Serco IFS services to the Client.
Prepare quotations for small enhanced services works.
Communicate with tenants, stakeholders and sub-contractors to coordinate various works.

Assistant Manager wanted at SERCO – Dubai

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Serco logo
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Career Opportunities: Assistant Manager – Customer Service (48170)
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

Assistant Manager for Customer Service – Success Profile

Reporting to: Planning and Performance Manager

Division / Function: Operations

Base location: Dubai UAE

Job family: Planning and Performance

Grade: 14

Serco Leadership Tier: Managing a team within a business or function

Key purpose

The purpose of the job is to manage the Customer Service Team. Ensuring that all the customer complaint are investigated and resolved by the team within the agreed Key Performance Indicator (KPI)

Reason for role

To manage the Customer Service Team.

 

Structure and reporting relationship

Reporting to Planning and Performance Manager

Based on the specific requirement of the role

Key accountabilities

Lead and manage the Customer Service Team in order to provide, promote and improve customer service excellence on Dubai Metro and Dubai Tram;
Ensure Key Performance Indicator (KPI) is consistently met.
Lead customer service initiatives, including improvements in customer communications, implement recommendations from customers, internal stake holders and clients.
Represent Serco in matters relating to Customer Service at client meetings and liaise with several internal departments within the RTA like finance, ACS, contact centre and customer service centre.
Chair the internal customer service meetings to deal with all issues relating to customer communications, surveys etc. with relevant departments within Serco.
Monitor daily progress of customer communications and chase relevant parties to close the cases on CRM database within the time period stipulated in the contract.
Work together with the performance team to ensure that our Key Performance Indicators are met and there are no breaches to Service Level Agreements.
Work together with the RTA customer service team in order to improve relevant processes and procedures.
To be involved in staff recruitment and appraisals;
Provide training to staff to deliver a high standard of customer service;
Design and improve customer service satisfaction surveys and analyse the needs and expectations of customers;
Produce daily, weekly and monthly Customer service communication reports, analyse data, identify trends and take action to improve the trends.
Handle complex Nol complaints and liaise with the Revenue department on matters relating to NOL complaints and resolutions
Liaise with the Passengers services team and Marketing team to ensure that signage are provided prior to a special event or a timetable change.
Analyse the Mystery Shopper Surveys by coordinating with the performance team, identify trends and create action plans to achieve high scores.
Handle customers’ complaints as per Serco’s contractual requirements;
Handle customers’ requirements and enquiries by telephone, fax and email;
Ensure the company strategies and quality systems are followed;
Report and solve faults and problems according to company procedure;
Perform and carry out other duties as instructed / directed by the Planning & Performance Manager.

Essential technical and professional skills, knowledge and qualifications

Ideally a degree holder or higher diploma of post-secondary education in a related discipline
Knowledge of Health & Safety Executive rules and regulations on fatigue management;
Good literacy and analytical skills required for the role;
Ability to understand complex systems and possess good IT skills;
Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-orientated environment;
Strong organizational skills, detail oriented, and the ability to handle multiple priorities.
Minimum of 3 years Supervisory experience with the Resource Planning Team
Additional / special features of the role

Must be a UAE National
Good literacy and analytical skills required for the role.
A minimum of 3 years of work experience in a relevant field;
Strong background in transport or services industry is highly preferable

Risk Assessment Engineer wanted at ATKINS – Abu Dhabi

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Atkins global logo
Atkins global

Technical Safety / Risk Assessment Engineer
EN-002795
Atkins is one of the world’s most respected design, engineering and project management consultancies, employing more than 18,000 people worldwide.
 
Interested candidates should have a good understanding of the technical and operational issues fundamental to safety and risk engineering and management within the oil and gas industries. In addition, candidates should have a strong interest in developing their own career have good organizational and communication skills.

Atkins (part of the SNC-Lavalin Group) is one of the largest providers of Process and Technical Safety Consultancy services within the Oil & Gas sector and has developed excellent long-term relationships with many of the largest International and National Oil Companies across the globe. We work on some of the most exciting and varied projects within the sector and have a strong reputation for delivering quality technical services internationally.

Due to continued growth and workload, and our commitment to our clients to expand our consultancy business in the UAE and ME region, we are seeking to recruit an enthusiastic, quick-learning Safety Consultant/Engineer to work within our oil and gas consultancy team in the Middle East region.

You will be part of a team of experienced safety professionals responsible for delivering projects to our clients (major operators and engineering companies) that we already work with in the region, including the ADNOC group of companies, PDO, KJO, QP, BP, Shell and Aramco.

You will work on a broad range of projects supporting the Senior/Principal/Lead Engineer.
Your technical skills will enable you to contribute to the growth of our UAE consultancy business and thereby receive the recognition, reward and status that you seek within your professional career.

SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies, with over 2,400 professionals operating worldwide.

Our aim is to protect and maximize our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include – Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.

Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focused our digital transformation around platform modernization and product development and through standardization and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Requirements

Degree qualified Engineer/Scientist or equivalent, preferably working towards Chartered status (we will help with this), most likely with a process/chemical engineering degree.
3-5 years post graduate experience.
Major Hazards Industry experience, much of it within the oil & gas sector.
Excellent communication, report writing and presentation skills
Experience in Onshore and/or Offshore Risk Assessment, Safety and Risk Management and Safety Case/COMAH/HSEIA reporting.
Experience in the use of process safety assessment software packages, such as DNV PHAST, BP CIRRUS, Shell FRED, etc.
Self-motivated and with the ability to learn quickly and take responsibility.
Previous experience of working within a consultancy environment is ideal but not essential.
Career Development

We have a Career Development Framework which is designed to bring clarity and consistency to your career at Atkins.
It provides guidance on how you can get the most from working for Atkins and make the most from the available learning and development opportunities.
The Framework provides you with information about your career options and opportunities to enhance your skills and experience, which will help navigate your chosen career route.
It is designed to encourage you to consider your personal growth and development, and to help you take the next steps in your career.
Rewards

This position comes with a highly competitive salary and benefits package, commensurate with the seniority of this role.
Candidates will ideally be currently based in the Middle East region but a comprehensive expatriate relocation package will be provided for the right candidate currently located outwith the region.

HSE Advisor wanted at AECOM – Dubai

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Job Summary
 
AECOM seeks a highly qualified Safety Advisor. The HSE Advisorwill monitor, advise and report on all activities related to Health, Safety and Environment, AECOM HSE Management System and Project HSE Procedures. To assist in contributing to the safe work environment through encouraging a safe workplace culture and raising awareness to reduce the number of incidents and injuries.

Job Duties
 
Planning for HSE
 
Assisting with implementing AECOM‟s OHS plans and strategies
 
Encouraging a Culture of Safety

Encourage the prompt reporting of hazards & risks

Raise management and staff awareness of safety accountabilities & responsibilities

Ensuring Workplace Safety

Assist in addressing identified actions resultant from SMS and Work Cover audits at sites as required

Liaise with relevant authorities in respect to OHS Issues

Training

Conduct safety induction programs

Administration

Maintain accurate records and filing systems in line with Company and project requirements

Work Cover administration

Return to work coordination

Compile and analysis of work injury statistics

Professional Development

Keep up-to-date with developments in the OHS field including legislation, regulations, guidelines and best practice

Minimum Requirements

Experience

Minimum of 5 years’ experience in HSE works in similar Projects out of a minimum of 8 years overall experience
Specific Skills Required

Effective oral and written communication skills. And competent at writing reports – can present views clearly and concisely in good written English.

Detailed knowledge of construction techniques, method statements with knowledge of risk assessments, and identification of risks. Ability to generate HSE audit reports and evaluations

Preferred Qualifications

Diploma from a recognized Institution in a construction related engineering discipline.

Tertiary qualification in OHS desirable

Requisition/Vacancy No. 196975BR