Doorman wanted – Westin hotel – Dubai

westin hotel DUbai

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westin hotel DUbai
westin hotel DUbai

Job Number 180039U4
Location The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai
The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat settled on Jumeirah Beach, the resort offers the perfect destination for the entire family to unwind and recharge with a breath-taking array of recreation activities, and close proximity to major Dubai local attractions. Featuring exceptional views over the Arabian Gulf, our impressive neoclassical architecture fills our five-star luxury beach resort in Dubai with charm and inspiration.
 
The Front Office Department is responsible in ensuring that guests are provided with an excellent welcoming service as well as making sure that guests will have a smooth check-in, uncompromising stay, and check out experience. This department will also help in up selling of rooms and gives an inside of the best places to visit in town.

Be the “face” of the hotel! Create a great first impression as you greet and welcome guests upon arrival and allow them to leave with a smile as you wish them a fond farewell
 
Your job responsibilities will include, but not limited to the following:
 
· Provides all guests with a warm, friendly and professional welcome, greeting and farewell.
 
· Consistently offer professional, friendly and engaging service

· Recognize the long term guest by name and provide them a great arrival experience.

· Open car doors for arriving and departing guests while greeting them warmly

· Assist with the loading and unloading of luggage to and from guest vehicles

· Obtain taxis for guests and assist with all transportation requests

· Be knowledgeable of the events of the day and of daily Hotel activities

· Assist guests regarding hotel facilities in an informative and helpful way

· Ensures the driveway and hotel entrance is kept clean and tidy at all times, free of obstacles and ensure that traffic through the driveway is controlled

· Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

· Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

· Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behavior.

· Constant standing and walking throughout shift

· Follow all safety policies, Conversant with emergency evacuation and fire procedures

Physical Aspects of Position (include but are not limited to):

· Frequent lifting and carrying up to 30 lbs

· Constant standing and walking throughout shift

· Constant kneeling, pushing, pulling, lifting

· Frequent ascending or descending ladders, stairs and ramps

To move into this position you should have:

· Minimum of two years experience in a 5 star hotel working as a Doorman,

· Bellman or similar role.

· Good command of the English language speaking, reading and writing.

· High school or equivalent education required.

· Basic knowledge of hotel, its services and facilities.

· Basic knowledge of Bell Service operations.

· Highly customer focused, Outgoing, friendly, warm personality.

· Basic computer knowledge.

· Partially outdoor duty and fit to work 3 shifts (morning, afternoon, night).

· Multiple language ability, an advantage.

Doorman – Saadiyat Rotana Resort hotel – Abu Dhabi

Saadiyat Rotana Hotel Abu Dhabi

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Saadiyat Rotana Hotel Abu Dhabi
Saadiyat Rotana Hotel Abu Dhabi

Ref. JB3857528
Front Office – Doorman
Saadiyat Rotana Resort & Villas
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Ensure guests are greeted appropriately upon arrival in a warm manner
 
•Open car doors for arriving and departing guests and escort them to the lobby
 
•Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

•Forward all guest complaints or problems to the manager on duty

•Ensure that an effective handover is made between duty shifts

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

•Establish, promote and maintain good public relation while meeting or exceeding guest expectations.

Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

Doorman wanted – Beach Rotana – Abu Dhabi

beach rotana hotel abu dhabi

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beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2019/01/12
Ref. JB3853614
Front Office – Doorman
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our Guests, ensuring their every visit will become a memorable one.
 
General Duties and Responsibilities:
 
Offer consistently professional, friendly, warm and engaging service
Ensure Guests are greeted appropriately upon arrival in a warm manner
Open car doors for arriving and departing Guests and escort them to the lobby
Control all Guest car keys and ensure that cars are delivered within 10 minutes upon Guest request
Forward all Guest complaints or problems to the manager on duty
Ensure that an effective handover is made between duty shifts
Demonstrate a complete understanding of the Hotel’s policies and procedures and service standards and have full knowledge of the Hotel facilities and happenings at all times
Establish, promote and maintain good public relation while meeting or exceeding Guest expectations
Environment, Health & Safety Responsibilities:

To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects, implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Doorman wanted – Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Doorman ( Lobby Butlers – Female)
Job Number 180035EM
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton, DIFC, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

Doorman wanted – Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

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Renaissance Dubai Hotel Downtown DubaiJob Number 18002HT9
Job Category Rooms and Guest Services Operations
Location Renaissance Downtown Hotel, Dubai, Dubai,Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary

Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Doorman wanted – Amwaj Rotana hotel – Dubai

Amwaj Rotana hotel Jumeirah Beach

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Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/12/31
Ref. JB3848207
Front Office – Doorman
Amwaj Rotana – Jumeirah Beach Residence
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
 
•Offer consistently professional, friendly, warm and engaging service
 
•Ensure guests are greeted appropriately upon arrival in a warm manner
 
•Open car doors for arriving and departing guests and escort them to the lobby
 
•Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

•Forward all guest complaints or problems to the manager on duty

•Ensure that an effective handover is made between duty shifts

•Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

•Establish, promote and maintain good public relation while meeting or exceeding guest expectations.

Skills
Education, Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable previous experiences in the Concierge Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials. Computer Knowledge and additional language skills are an advantage.

Doorman wanted at Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

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marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18002CC4
Job Category Rooms and Guest Services Operations
Location Marriott Hotel Downtown, Abu Dhabi, Abu Dhabi
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.