Job Number 19000CQB
Job Category Engineering and Facilities
Location Lapita| Dubai Parks and Resorts| Autograph Collection| Dubai|
United Arab Emirates
Brand Autograph Collection Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
Lapita is a Polynesian themed hotel| located in the heart of Dubai Parks and
Resorts. A hotel which is dedicated to families and friends who want to stay
close to all the activities that the theme parks will be offering. With 504
rooms| including 60 suites and 3 villas| Lapita is the perfect relaxation
point after a day of adventures and fun. Part of Marriott|s Autograph
Collection this amazing hotel offers five food and beverage outlets| two
outdoor pools and a lazy river| a spa and health club| Luna & Nova Kids &
Teens Club as well as meeting and event facilities. The hotel|s name was
inspired by the pre-historic Pacific Ocean people and their journey and
settlement into the Islands ( the Lapita movement ). The design draws its
inspiration from the exotic Polynesian tropical landscapes| featuring
Polynesian flowers| lagoon-style pools| and themed activities.
Install| maintain| repair and perform preventative maintenance on appliances|
electronics| and equipment. Conduct daily inspections of the property|s
mechanical plant. Monitor and control property temperature. Read| log| track|
and interpret readings from meters| gauges| and other measuring units.
Maintain daily logs of operation| maintenance| and safety activities. Monitor
and inspect boiler equipment| computer terminals| switches| etc. Assemble|
install| test| and maintain electrical systems| apparatus| and components.
Assist management in hiring| training| scheduling| evaluating| counseling|
disciplining| and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Welcome and
acknowledge all guests according to company standards. Ensure adherence to
quality expectations and standards. Grasp| turn| and manipulate objects of
varying size and weight. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move up and down stairs| service
ramps| sloping| uneven| slippery surfaces and/or ladders. Move through
confined or elevated spaces. Stand| sit| or walk for an extended time period.
Move| lift| carry| push| pull| and place objects weighing less than or equal
to 50 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.
Safety and Security
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals| fertilizer| pesticides| blood borne pathogens| etc.| including using Material Safety Data Sheets (MSDS).
Report work related accidents| or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow company and department safety and security policies and procedures to ensure a clean| safe| and secure environment.
Use proper equipment| wear appropriate personal protective clothing (PPE)| and employ correct lifting procedures| as necessary| to avoid injury.
Follow property specific procedures for handling emergency situations (e.g.| evacuations| medical emergencies| natural disasters).
Complete appropriate safety training and certifications to perform work tasks.
Follow policies and procedures for the safe operation and storage of tools| equipment| and machines.
Maintain awareness of undesirable persons on property premises.
Policies and Procedures
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Protect company tools| equipment| machines| or other assets in accordance with company policies and procedures.
Ensure uniform| nametags| and personal appearance are clean| hygienic| professional and in compliance with company policies and procedures.
Maintain confidentiality of proprietary materials and information.
Perform other reasonable job duties as requested by Supervisors.
Actively listen and respond positively to guest questions| concerns| and requests using brand or property specific process (e.g.| LEARN| PLEASED| Guest Response| LEAP) to resolve issues| delight| and build trust.
Address guests| service needs in a professional| positive| and timely manner.
Provide assistance to individuals with disabilities| including assisting visually| hearing| or physically-impaired individuals within guidelines (e.g.| escorting them when requested| using words to explain actions| writing directions on paper| moving objects out of the way| or offering access to Braille or TDD phones).
Assist other employees to ensure proper coverage and prompt guest service.
Thank guests with genuine appreciation and provide a fond farewell.
Welcome and acknowledge each and every guest with a smile| eye contact| and a friendly verbal greeting| using the guest|s name when possible.
Engage guests in conversation regarding their stay| property services| and area attractions/offerings.
Anticipate guests| service needs| including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Exchange information with other employees using electronic devices (e.g.| pagers and two-way radios| email).
Provide assistance to coworkers| ensuring they understand their tasks.
Speak to guests and co-workers using clear| appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Discuss work topics| activities| or problems with coworkers| supervisors| or managers discreetly and quietly| avoiding public areas of the property.
Ensure employee compliance with company standards and policies and external regulations (e.g.| safety| OSHA| department-specific procedures such as food standards).
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
Coordinate tasks and work with other departments to ensure that the department runs efficiently.
Working with Others
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Actively listen to and consider the concerns of other employees| responding appropriately and effectively.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Move up and down a ladder.
Visually inspect tools| equipment| or machines (e.g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees| including bending| twisting| pulling| and stooping.
Move up and down stairs and/or service ramps.
Move through narrow| confined| or elevated spaces.
Stand| sit| or walk for an extended period of time or for an entire work shift.
Move| lift| carry| push| pull| and place objects weighing less than or equal to 50 pounds without assistance.
Move over sloping| uneven| or slippery surfaces.
Read and visually verify information in a variety of formats (e.g.| small print).
Install| Maintain| and Repair Items
Carry all equipment (e.g.| keys| phones| pager| tools| radio) in order to maintain preparedness to carry out work tasks at all times.
Use the Lockout/Tagout system before performing any maintenance work.
Ensure that all flammable materials are stored in OSHA and EPA approved containment devices.
Install and maintain appliances| electronics| and equipment.
Perform preventative maintenance on tools and equipment| including cleaning and lubrication.
Repair miscellaneous gas| electric| and steam appliances| including kitchen equipment (e.g.| dishwasher| oven).
Recommend replacement of defective/outdated appliances| electronics| and equipment.
Perform miscellaneous minor repairs such as tightening loose toilet seats| changing light bulbs| and patching holes in walls.
Respond and attend to guest repair requests.
Assist with moving| lifting| carrying| and placing of objects weighing in excess of 100 pounds (e.g.| A/C unit| television| dresser).
Install| repair| and maintain all mechanical and electronic locking systems in the property| including safe-deposit boxes and in-room safes.
Repair| maintain| and construct wood structures such as partitions| doors| furniture| and similar items throughout the property.
Assemble| repair| and replace bed frames| closet doors| closet shelves| bed legs| cabinets| dressers| etc.
Reset main television boxes if cable station(s) do not work for the entire property and communicate with service provider to schedule repair if problem persists.
Guest Room Preventative Maintenance
Use the Servidine/WinTrack preventative maintenance system.
Maintain Building and Property
Report any serious maintenance problems| unusual findings| or safety hazards immediately to the manager/supervisor.
Identify| locate| and operate all shut-off valves for equipment.
Conduct daily inspections of the property|s mechanical plant to ensure optimum operating conditions and prevent unnecessary down time or mechanical interruption of operations.
Calibrate all controls| gauges| meters| and other equipment as required.
Comply with the life safety checklist| including completing the fire-pump run test and generator run test in accordance with local jurisdictions and company policies.
Maintain the physical plant of the property according to the company standard operating procedures.
Maintain proper maintenance inventory and requisition parts and supplies as needed.
Monitor and control property temperature to ensure guest comfort in accordance with meeting room 101/102.
Test batteries in generators| fire pump| emergency lighting| UPS| etc.
Operate power lift in accordance with JSA to perform elevated maintenance.
Maintain Records or Logs
Read| log| track| and interpret readings from meters| gauges| and other measuring units.
Maintain daily logs of operation| maintenance| and safety activities| including test results| instrument readings| and details of equipment malfunctions and maintenance work.
Record information for unfinished calls into “pass-on log book” prior to shift change.
Coordinate with Others
Communicate with customers when necessary to resolve maintenance issues.
Coordinate with| monitor| and supervise outside vendors to resolve large-scale engineering problems (e.g.| unresolved A/C problems| internet problems| telephone problems).
Coordinate with other property personnel such as electrician| carpenter| painter| and night engineer in completing service| replacements| alterations| and new installation work.
Monitor and inspect boiler equipment| computer terminals| switches| valves| gauges| alarms| safety devices| and meters to detect leaks or malfunctions| and to ensure that equipment is operating efficiently and safely.
Inspect| repair| and maintain HVAC| air quality control| and refrigeration equipment (e.g.| boilers| chillers| and air handling units/controls)| including charging refrigeration systems| replacing air filters| and cleaning coils.
Test and record boiler| condenser| and open/closed loop systems water quality and take any necessary corrective action such as adding chemicals to prevent corrosion and harmful deposits.
Diagnose malfunctioning electrical systems| apparatus| and components using test equipment and hand tools to locate the cause of a breakdown and correct the problem.
Assemble| install| test| and maintain electrical or electronic wiring| equipment| appliances| apparatus| and fixtures using hand tools and power tools.
Test electrical systems and continuity of circuits in electrical wiring| equipment| and fixtures using testing devices such as ohmmeters| voltmeters| and oscilloscopes to ensure compatibility and safety of system.
Coordinate and assist vendor with infrared inspection in accordance with company policy.
Connect wires to circuit breakers| transformers| or other components.
Assemble pipe sections| tubing| and fittings| using couplings| clamps| screws| bolts| cement| plastic solvent| caulking| or soldering| brazing and welding equipment.
Install and maintain pipe assemblies| fittings| valves| appliances (e.g.| dishwashers| washing machines| water heaters| drinking fountains| ice machines)| and fixtures (e.g.| sinks| toilets).
Fix minor plumbing problems such as unclogging drains| plunging toilets| and repairing leaky spigots and faucets using appropriate techniques.
Perform preventative maintenance for all kitchen equipment according to local codes and manufacturer specifications.
Inspect fire sprinkler valves and fire alarm systems in accordance with company policy and local codes.