Social Media Coordinator – Le Royal Meridien Abu Dhabi – Al Zahiyah

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Job Number 19157209
Job Category Sales and Marketing
Location Le Royal Meridien Abu Dhabi| Al Zahiyah| Abu Dhabi| United Arab
Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

Job Summary

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Recognize opportunities to up-sell the customer and sell
enhancements to create a better Marriott experience or event. Encourage guests
or callers to purchase or schedule preview package sales/tours. Explain
details and requirements related to attending a sales presentation to
potential owners. Verify that individuals meet eligibility requirements for
preview package sales/tours prior to scheduling a tour for a Marriott vacation
club property. Determine and give complimentaries to guests as gifts for their
patronage (e.g.| rewards points| show tickets). Answer guest questions about
property facilities/services. Receive| record| and relay messages accurately|
completely| and legibly.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Stand|
sit| or walk for an extended period of time. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

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Social Media Manager – The Westin Dubai Mina Seyahi Beach Resort & Marina – Al Sufouh

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Job Number 19102435
Job Category Sales and Marketing
Location The Westin Dubai Mina Seyahi Beach Resort & Marina| Al Sufouh|
Dubai| United Arab Emirates| United Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Meridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat
settled on Jumeirah Beach| the resort offers the perfect destination for the
entire family to unwind and recharge with a breath-taking array of recreation
activities| and close proximity to major Dubai local attractions. Featuring
exceptional views over the Arabian Gulf| our impressive neoclassical
architecture fills our five-star luxury beach resort in Dubai with charm and
inspiration.

Job Description :

The Digital Marketing Manager will support the Director of Marketing and
Innovation and the Marketing Manager with taking responsibility of the entire
Social Media Strategy of the Complex| and coordinating support from all
operational teams. In addition| main responsibilities will also include
assistance on all F&B Digital Marketing efforts for all restaurants| bars &
lounges| catering and rooms business| while ensuring of the ongoing activation
of the overall resort marketing strategies via all Social Media Channels.

_Job responsibilities will include| but not limited to the following:_

Take full ownership of all Social Media channels following social media guidelines & brand tone of voice as set by Marriott International and the DOM

Develop yearly Social Media Marketing Strategy supporting overall resort marketing strategy with a multi-leveled approach| leveraging awareness over complex activities & campaigns| customer relationship management/community building & revenue generation.

Create and execute F&B specific Social Media Marketing strategy and establish yearly measureable goals.

Develop a complex Social Media Conversation Calendar in line with brand core values and complex activities while actively driving operation stakeholders cooperation by training & involvement.

Maximize hotel presence over all existing Social Media Channels & constantly monitor effectiveness of strategies in place

Proactively initiate or pilot new activities to ensure constant community engagement & support of ongoing activities

Monitor complex online reputation & ensure constant engagement of different operational teams to increase

Ensure all stakeholders are engaged and aware of social media activities & efforts and track results via proactive communication| reporting and training

Ability to easily connect with people and to continually find new ways to engage & source new conversation starters.

Ability to multi-task & work with several teams

Fluent in English| both written & spoken

_To move into this position you should have_

Good understanding of new developments| best practices & trends on the Social Media Sphere & strong experience in managing social media communities.

Excellent knowledge of hospitality industry/service-related industry| ideally in F&B. PR experience is a plus.

Strong communication & copywriting skills

Previous Public Relations skills in Industry

Ability to easily connect with people and to continually find new ways to engage & source new conversation starters.

Ability to multi-task & work with several teams

Fluent in English| both written & spoken

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