Director of Spa and Recreation – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19077102
Job Category Spa
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

Responsible for managing and supervising all areas of the spa| including its
programs| services| hours of operation| facilities and staff. Coordinates the
delivery of spa services| including salon| skin care| fitness and wellness|
massage| program coordinating| reservations| reception desk and locker room
areas. As a department head| directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
spa| guest services| front desk| sales and marketing| or related professional
area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the spa| guest services|
front desk| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research| product selection and purchasing| product
display.

• Manages supply inventories and purchasing control| including uniforms.

• Monitors the spa|s actual and projected sales to ensure revenue goals are
met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs| group amenities| group turndown gifts| letters and invitations|
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs| gift with
purchase| co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and
advertising.

• Identifies and recommending new products and product enhancements to remain
competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities| linen expense|
professional salon products| plants| decorations and paper supplies to achieve
or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service| and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Reviews findings with employees to develop appropriate corrective action|
sharing plans with property leadership and ensuring corrective action is taken
to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Develops| implements and maintains a Spa orientation program for employees
to receive the appropriate new hire training to successfully perform their
job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open| collaborative relationships with employees
and ensuring employees do the same within the team.

• Solicits employee feedback| utilizes an “open door” policy and reviewing
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures that regular on-going communication is happening in all areas of
responsibility to create awareness of business objectives and communicates
expectations| recognizing performance| and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team
members.

_

Director of Events – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 19073191
Job Category Event Management
Location Marriott Hotel Al Forsan| Abu Dhabi| Khalifa City-Al Forsan Intl
Sports Resort| Abu Dhabi| United Arab Emirates| United Arab Emirates VIEW ON
MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages all event service| banquet and event technology operations and staff
on a daily basis. Core area of responsibility is the event operation team|
including the Senior Banquet Managers| Banquet Managers| Senior Event Service
Managers| Event Service Managers| Event Technology and Operations Managers.
Position ensures the highest level of service throughout the event phase.
Maximizes revenue opportunities by up-selling during the event phase and
maximizes profit by effectively managing costs. The position is responsible
for achieving guest and employee satisfaction and for managing the financial
performance of the Event Operations Department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the event management| food
and beverage| sales and marketing| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; 2 years
experience in the event management| food and beverage| sales and marketing| or
related professional area.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

• Works with the management team to develop and implement the business plan
and long term strategies for event operations.

• Establishes and monitors measurable goals for the department.

• Champions all standards| policies and procedures in the Event Operations
departments.

• Oversees the execution of event logistics for all events.

• Oversees the administrative processes associated with the event phase of a
function and the associated transitions between all event phases as they
relate to the service delivery team.

• Ensures function space and corresponding heart of the house areas are
cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept
in accordance to corporate guidelines.

• Communicates and executes departmental and property emergency procedures and
ensures staff are trained in safety procedures.

• Participates in MVP audits and level certification for all technicians.

• Ensures employees maintain required certification.

• Assists with implementation and execution of all event related corporate
initiatives and promotions.

Managing Profitability

• Ensures department is working within budget and adjusts expenditures
according to revenues.

• Maintains awareness of current trends in event management and integrates
into the operation in a timely manner.

• Reviews effectiveness of event operations annually and makes appropriate
adjustments.

Ensuring Exceptional Customer Service

• Consult with customers in order to determine objectives and requirements for
events such as meetings| conferences| and conventions.

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Maintains customer satisfaction to insure retention and growth of business
through referrals and repeat events.

Leading Event Management Teams

• Leads execution of activities in Event Operations to support the Event
Management strategy.

• Leads event management/operations meetings.

• Coordinates the Event Operations members of Event Delivery teams.

• Works with culinary team to ensure compliance to food handling and
sanitation standards.

• Works with Human Resources to ensure compliance with all applicable laws and
regulations.

• Ensures that regular| ongoing communication is happening in all areas of
event operations.

Maintaining Relationships with Property Stakeholders

• Communicates effectively with property departments outside of Event
Operations.

• Maintains a strong working relationship with guests/clients| vendors and
competitors.

Conducting Human Resources Activities

• Reviews staffing levels to ensure that guest service and operational needs
are met.

• Works with direct reports to review scheduled events and troubleshoot
potential challenges/conflicts.

• Attends pre-event meetings to understand group needs| set appropriate
expectations and gather critical information to communicate to Event
Operations Team.

• Ensures disciplinary procedures and documentation are completed according to
Standard Operating Procedures and Local Standard Operating Procedures (SOPs
and LSOPs) and support the Peer Review Process.

_

Director of Loss Prevention – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19074352
Job Category Loss Prevention & Security
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes JW Marriott.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages security operations on a daily basis. Areas of responsibilities
include the protection and safety of property assets| employees| guests and
property| accident and fire prevention and response. Ensures that all areas of
the property are safe and secure. Maintains logs| certifications and documents
required by law and Standard Operating Procedures. Strives to continually
improve guest and employee satisfaction while maximizing the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security Operations

• Assists in the development and implementation of emergency procedures.

• Recommends follow-up action for security breaches.

• Conducts investigation of all losses of property assets and refers to proper
management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Security safety and security management guidelines
and procedures.

• Completes proper documentation and reports all employee accident and general
liability incidents to Claims Reporting Service.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles guest problems and complaints| settling disputes| and resolving
grievances and conflicts| or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and
unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property
and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

• Conducts hourly employee performance appraisals according to Standard
Operating Procedures.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Complete disciplinary procedures and documentation according to Standard and
Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Maintain first aid and CPR certifications required for Security officers.

• Implements local authority requirement for security and safety.

Leading Security Teams

• Attends pre- and post-convention and weekly forecast meetings to understand
group needs and gather critical information to communicate to security
officers.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meet quality standards and customer expectations on a daily basis.

• Incorporates guest safety and satisfaction as a component of departmental
meetings with a focus on continuous improvement.

• Provides services that are above and beyond for customer satisfaction and
retention.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims
management.

• Brings issues to the attention of Human Resources as necessary.

• Strives to improve service performance.

• Administer property policies fairly and consistently.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Develops and maintains a working relationship with local law enforcement
authorities.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Provides guidance in setting health and safety policies and standards.

_

Assistant Director of Engineering – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 19001GQG
Job Category Engineering and Facilities
Location Renaissance Downtown Hotel| Dubai| Marasi Drive next to Lake
Central Tower Business Bay| Dubai| United Arab Emirates| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_

Director of Style – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 190017RJ
Job Category Housekeeping & Laundry
Location Renaissance Downtown Hotel| Dubai| Marasi Drive next to Lake
Central Tower Business Bay| Dubai| United Arab Emirates| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

_

Director of Spa and Recreation – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 1900189A
Job Category Spa
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

Responsible for managing and supervising all areas of the spa| including its
programs| services| hours of operation| facilities and staff. Coordinates the
delivery of spa services| including salon| skin care| fitness and wellness|
massage| program coordinating| reservations| reception desk and locker room
areas. As a department head| directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
spa| guest services| front desk| sales and marketing| or related professional
area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the spa| guest services|
front desk| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research| product selection and purchasing| product
display.

• Manages supply inventories and purchasing control| including uniforms.

• Monitors the spa|s actual and projected sales to ensure revenue goals are
met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs| group amenities| group turndown gifts| letters and invitations|
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs| gift with
purchase| co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and
advertising.

• Identifies and recommending new products and product enhancements to remain
competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities| linen expense|
professional salon products| plants| decorations and paper supplies to achieve
or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service| and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Reviews findings with employees to develop appropriate corrective action|
sharing plans with property leadership and ensuring corrective action is taken
to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Develops| implements and maintains a Spa orientation program for employees
to receive the appropriate new hire training to successfully perform their
job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open| collaborative relationships with employees
and ensuring employees do the same within the team.

• Solicits employee feedback| utilizes an “open door” policy and reviewing
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures that regular on-going communication is happening in all areas of
responsibility to create awareness of business objectives and communicates
expectations| recognizing performance| and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team
members.

_

Commercial Director – Doubletree by Hilton Business Bay – Dubai

APPLY HERE

JOB DESCRIPTION
 
The Commercial Director is responsible for developing a commercial strategy
covering all segments and channels to maximize total revenue and profit
performance as well as market share penetration of the hotel.
What will I be doing?
The Commercial Director is responsible for developing a commercial strategy
covering all segments and channels to maximize total revenue and profit
performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and
activity through supporting the Revenue management team| Sales| Catering and
Events| Marketing| eCommerce and Public Relations teams| through working
effectively with area support teams. F&B commercial activities will be shared
responsibilities with the F&B Manager| Director of Operations| GM and th

Commercial Director.

The Commercial Director is a role model for the commercial community withi

the owned and managed portfolio in EMEA| and develops teams and individuals in
these functions whilst being a Key business partner to the Hotel General
Manager. They support hotels in deriving the most value from Hilton Worldwide
Sales teams. The Commercial Directors role is key to seize new opportunities
through strong customer relations and works as an Ambassador for the company
with our Owners and Key Stakeholders. .

The role ensures that commercial management strategies are set for all revenue
streams and that all systems are used to their full potential to yield the
highest possible amount of revenue from all available space| whether in Rooms|
Meeting Space| outlets or other revenue departments. Driving overall FMS
results gaining an Unfair share through a disciplined execution of commercial
activities.

A Commercial Director will be lead| coach| develop| recruit and retain future
talents. He/she will manage performance| develop and evaluate the commercial
team members on the agreed KPI|s| whilst working effectively as part of a 4D
structure on property. Specifically| a Commercial Director will perform the
following tasks to the highest standards:

Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Worldwide Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams| To include but not limited; All Rooms| GC&E| F&B| Leisure and Spa with a control on cost of sale| route to market| channel shift and marketing / Ecommerce opportunities.
Work with the GM| Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
Support various On Property| RDOS|s| and Area Marketing teams in coordinating hotel level marketing| sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix| review and validate forecasts| develop strategies for different demand periods| and review and approve retail and group pricing strategies.
Develop and maintain strong relationships with all stakeholders| owners| hotel teams| HWW matrix support teams to ensure commercial benefits of the hotel.
Liaise with VP of Operations| presents commercial strategies to Regional Team and key stakeholders.
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
Participate in the leadership activity of the Hotel and Region.

What are we looking for?

A Commercial Director serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Minimum of 3+ year|s hospitality/travel industry experience in a revenue generating or commercial services role.
Minimum 3+ years of experience presenting sales plans| presentations| etc. to senior level executives and constituent groups
3+ experience working in a collaborative/matrixed environment
3+ years working with departmental financial data to make strategic/tactical decisions
3+ years of experience evaluating and identifying business opportunities for a business
At least 3 years of experience managing a sales or commercial team
Fluent in English

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

3+ years working in a multi-complex hotel/travel industry environment.
Experience in multiple disciplines with knowledge of Marketing| E-commerce| and Finance.
Local language| strong attribute to have.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Account Director ASO – Leisure UAE – Hilton – Dubai

APPLY HERE

JOB DESCRIPTION
 
The Account Director| ASO – Leisure U.A.E will manage and grow high value and
large potential Share of Wallet leisure accounts for Hilton UAE. The role will
look after these accounts on a local| (national)| basis. They will be
accountable for the performance of selected accounts on a local| national
basis. They will support in delivering the account strategies set by the
hotels in order to drive increased market share and demonstrate value to both
internal and external customers.
Please note the closing date for applications is Monday 22nd of April
2019

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories| Hilton offer

countless opportunities to delight. From an open door to a welcoming smile an

an exceptional experience| we offer the millions of travellers who stay with
us every year a welcome they will never forget. If you appreciate the impact
global travel can have on the world you may be just the person we are looking
for to work as a Hilton Team Member. Because it|s with Hilton where we never
forget the reason we|re here: to delight our guests| Team Members| and owners
alike.

What will I be doing?

The Account Director| ASO – Leisure U.A.E is accountable for the performance
of their key and strategic accounts. To do this| they need to proactively
manage the relationships with customers as well as internal stakeholders such
as VP|s| GMs| DBD|s| Hotel Managers. The role holder is owner agnostic.

_ _
__

_ _Planning Activities 20%__

• Deliver activities for accounts in remit.

• Identifies and evaluates business opportunities for the region and directs
accordingly.

• Executes strategic account development plans and supports communications of
key messages internally and externally.

• Develops appropriate objectives for managed accounts.

• Establishes relevant procedures and processes.

• Accountable for the performance of manages accounts.

• Total account management focus where applicable.

__Organising Activities 55%__

• Identifies resources| oversees activities and confers with key stakeholders
to ensure objectives and sales function are accomplished.

• Implements plans to ensure overall strategic direction of the account base
and supports the company|s revenue strategies.

• Develops account plans that specify objectives and sales activities to
support the defined account strategy and ensure maximum opportunity for
account penetration.

• Establishes and develops long term effective working relationships with key
customers to drive business.

• Ensures relevant updates are sent both to internal and external
stakeholders.

• Monitors and reviews the impact of marketing initiatives on the account
strategy.

• Networking with Global account handlers where relevant.

• Strengthening relationships with key hotels and aligning strategies.

• Accountable for communicating ADP and activities on a regular basis| along
with relevant issues| opportunities and successes.

• Regular meetings to take place to account base throughout the sales
territory.

• Attends relevant industry conferences and events.

_ _Directing Activities 5%__

• Executes organisational directives and encourages achievement of goals
through motivation| communication and leadership.

_ _Controlling Activities (where applicable) 20%__

• Directs and implements proper controls and systems.

• Assesses actual performance to ensure success and takes corrective actions.

• Works within approved budgets and adjusts activites and expenses to ensure
optimal financial results.

• Develops and maintains Hilton Best Practice to ensure accurate and up-to-
date customer account information is kept.

• To ensure information relating to customer requirements| interests and
marketing activities is kept up to date through the use of relevant Hilton
procedures.

• To provide accurate management reports to review account performance and
communicate future plans.

• Reviews customer base to determine new opportunities for account
penetration.

_ _
__

_ _Supportive Functions__

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by the
supervisor based upon the particular requirements of the company.

• To communicate regularly with hotels to ensure productive and effective
meetings are established and customer information cross referenced and to
ensure relevant hotels are well aware of the ‘Customer value|

• Attendance at sales workshops in market.

• Support sales weeks and blitzes.

• Support joint calls for colleagues visiting.

• Organise fam trips and support the hotels with client attendance.

• Host webex calls for the key hotels to support with performance.

• Additional task may be required

What are we looking for?

_ _Specific Job Knowledge| Skill and Ability__

The individual must possess the following knowledge| skills and abilities and
be able to perform the essential functions of the job| with or without
reasonable accommodation.

• Excellent communication skills: presentations| written and public speaking

• Good understanding of sales process| tools| measurements and systems

• Good knowledge of market segments and pricing strategies

• Understanding of competition and marketing strategies

• Strong in account management

• Strong persuading and influencing skills

• Leads by example to resolve conflicts| introduce change and ensure
collaboration among others

• Demonstrates the highest standards of ethical behaviour and absolute
discretion with sensitive information

• Ability to take initiative to identify| prioritise and implement actions
required to achieve functional goals

• Strong problem solving skills including ability to address any issue in
collaboration with others| identify and prevent potential problems and develop
problem solving skills in others

• Budget development and management skills

• Ability to work independently and manage the work of others

• Ability to adjust plans and priorities as situations change

• Prioritises| organises and uses a systematic approach to get things done

• Ability to think and articulate a vision for business sales and capable of
translating this into practical and tangible actions

• Self-reliant| working with minimal control and direction

• Takes calculated risks to achieve results in consultation with immediate
supervisor and other relevant team members

• Contributes and is effective when team working with peers

• Has good relationship management skills and presents the appropriate
professional image to customers and external contacts

• Can handle more than one task/situation at a time

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the Go Hilton Team
Member Travel Program| which provides reduced hotel room rates for you| your
family & friends! We look forward to explaining in detail the range of
excellent benefits that you would expect from a global hotel organisation like
Hilton.

Required Qualifications:

• University degree or experience in lieu thereof

• Significant work experience in customer facing| revenue generating roles
including management experience

• Experience working in multi-cultural or international settings

• Fluency in English

• Proficient in Microsoft office applications

Preferred Qualifications:

• Advanced degree preferred

• Hospitality industry experience preferred in Sales| Marketing| Revenue or
Operating roles

• In-depth knowledge of business sector managed

• International experience advantageous

Director of Revenue – Khalidiya Palace Rayhaan by Rotana – Abu Dhabi

APPLY HERE


JOB REF: 3900486
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
As a Director of Revenue / Revenue Manager you are responsible to maximize
revenue through room reservation by setting proactive selling strategies and
action plans in order to achieve the budgeted revenue thereby maintaining a
healthy business and your role will include key responsibilities such as:
.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profit

.Have the foresight to capture any unexpected opportunities and implemen

recovery plans to counter act threats to busines

.Oversee the maximization of revenues through the combined efforts of th

Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Director of Revenue / Revenue Manager you are responsible to maximize
revenue through room reservation by setting proactive selling strategies and
action plans in order to achieve the budgeted revenue thereby maintaining a
healthy business and your role will include key responsibilities such as:

.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profits
.Have the foresight to capture any unexpected opportunities and implement
recovery plans to counter act threats to business
.Oversee the maximization of revenues through the combined efforts of the
Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

Education- Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous
experience in a similar role for minimum two years within the Reservations /
Revenue Department of a hotel. Excellent written and verbal English
communication skills and strong interpersonal and negotiation skills are
essential. Computer literacy and previous experience with Opera is a must.

Marketing & Communications-Director of Marketing & Communications – Al Bandar Rotana – Dubai

APPLY HERE


JOB REF: 3902887
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Marketing &
Communication professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
guests.
As a Director of Marketing & Communications you are responsible for
coordinating internal and external marketing activities for the property. The
role involves publicity- media coverage- community relations- corporate image
and special events in order to market the company image for hospitality and
services and will include key responsibilities such as:

.Promote the brand name through formulated advertising and public relation

campaign and plan and reinforce the corporate identit

.Support the implementation of ongoing- focused media and community relations
programs- that are strategically planned to support and enhance the area
marketing efforts
.Develop and execute promotional and brand building exercises in conjunction
with the marketing department
.Coordinate strategic local / regional / international public relation
campaigns to achieve marketing goals
.Create new business tie-ups and partners
.Liaise and coordinate with the advertising agencies and media companies
.Overlook all press releases and maintain a constant supply of articles for
the media partners
.Assist in producing collateral from concept to final product in line with the
Rotana corporate guidelines to build brand recall

We are currently seeking for passionate and dynamic guest focused Marketing &
Communication professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
guests.

As a Director of Marketing & Communications you are responsible for
coordinating internal and external marketing activities for the property. The
role involves publicity- media coverage- community relations- corporate image
and special events in order to market the company image for hospitality and
services and will include key responsibilities such as:

.Promote the brand name through formulated advertising and public relations
campaign and plan and reinforce the corporate identity
.Support the implementation of ongoing- focused media and community relations
programs- that are strategically planned to support and enhance the area
marketing efforts
.Develop and execute promotional and brand building exercises in conjunction
with the marketing department
.Coordinate strategic local / regional / international public relation
campaigns to achieve marketing goals
.Create new business tie-ups and partners
.Liaise and coordinate with the advertising agencies and media companies
.Overlook all press releases and maintain a constant supply of articles for
the media partners
.Assist in producing collateral from concept to final product in line with the
Rotana corporate guidelines to build brand recall

Education- Qualifications & Experiences

You should be preferably an advertising- marketing or mass communication
graduate with a minimum of three years experiences in a similar field and with
a good knowledge of the local and international media and media culture. You
must be a computer literate with effective communication skills- both verbal
and written in English and Arabic language ability is a definite plus.
Furthermore- solid experience in Social Media and Digital Marketing is
essential.

Assistant Director of Engineering – Beach Rotana – Abu Dhabi

APPLY HERE


JOB REF: 3902805
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic Engineering professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.
As an Assistant Director of Engineering you are responsible to assist the
Director of Engineering on all matters related to the repair and maintenance
operation of the physical plant and engineering facilities within the hotel-
whereby your role will include key responsibilities such as:
.Maintain the entire hotel facility- including the physical building
structure- all mechanical- electrical- HVAC systems and other relate

equipment in accordance with energy conservation and preventative maintenanc

program

.Ensure the upkeep of guest areas to maintain an attractive hote

.Conduct house tours and visually assess the safe and efficient maintenance
and operation of the physical structures of the hotel- all mechanical-
electrical- HVAC systems and any other related equipment
.Verify completion of all routine maintenance on public spaces and verify
completion of all repairs- replacement and renovation projects to offices and
employee work areas
.Follow prescribed safety procedures for personnel and equipment by the
company and OSHA
.Maintain effective energy management and preventive maintenance programs and
conduct special training for other operating departments on the safe and
efficient use of equipment and energy in the hotel.

We are currently seeking for passionate and dynamic Engineering professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.

As an Assistant Director of Engineering you are responsible to assist the
Director of Engineering on all matters related to the repair and maintenance
operation of the physical plant and engineering facilities within the hotel-
whereby your role will include key responsibilities such as:

.Maintain the entire hotel facility- including the physical building
structure- all mechanical- electrical- HVAC systems and other related
equipment in accordance with energy conservation and preventative maintenance
programs
.Ensure the upkeep of guest areas to maintain an attractive hotel
.Conduct house tours and visually assess the safe and efficient maintenance
and operation of the physical structures of the hotel- all mechanical-
electrical- HVAC systems and any other related equipment
.Verify completion of all routine maintenance on public spaces and verify
completion of all repairs- replacement and renovation projects to offices and
employee work areas
.Follow prescribed safety procedures for personnel and equipment by the
company and OSHA
.Maintain effective energy management and preventive maintenance programs and
conduct special training for other operating departments on the safe and
efficient use of equipment and energy in the hotel.

Education- Qualifications & Experiences

You should ideally have a degree in mechanical and electrical engineering with
at least two years experiences in a similar role within the hospitality
industry. A good command of written and spoken English and the ability to find
fault and rectify subsystems are essentials.

Associate Director Architecture – AECOM – UAE

APPLY HERE

AECOM Associate Director Architecture- Abu Dhabi in Dubai- United Arab
Emirates
United Arab Emirates – Abu Dhabi- Abu Dhabi
Alternate Locations AE – Dubai
Job Summary
Responsible for conducting architectural studies- developing design concepts
and design criteria- and preparing reports- calculations- and detailed design
and construction drawings. Also are involved in the signing and sealing of
plans- obtaining permits for construction- and the review of plans and
specifications submitted by consultants and contractors.
Conducts preliminary field surveys; develops designs and drafts preliminary plans for buildings and facilities.
Prepares maps- sketches- working drawings and construction plans; prepares cost estimates- specifications and bid proposals for contracts.

Participates in the presentation of plans to governing and permitting authorities for land use- zoning and permit approvals.

Provides technical consultations for interdisciplinary analytical studies and analyses.

Inspects and supervises the inspection of construction projects while in progress and upon completion for adherence to plans and specifications; advises contractors on the interpretation of plans and specifications; approves minor design changes in the course of construction; reviews contractors| requests for payment.

Conducts research and special studies pertaining to buildings and facilities development and maintenance; prepares reports and recommendations for the review of a superior.

Provides technical advice to administrative superiors in the development and negotiation of plans and specifications for building and facilities construction.

Carry assignments to completion with considerable independence in accordance with project objectives- professional standards- and policies and procedures.

Prepares materials- writes construction specifications- and prepares detailed requisitions for equipment and materials.

Extracts engineering and estimating information from drawings.

Prepares and issues drawing packages after approvals.

Makes quantity take-offs for construction estimates.

May supervise subordinate personnel in preparing plans- specifications and preliminary construction layouts and cost estimates.

Specific Skills Required

Good communication skills- and able to work well independently at times.

Able to see the |bigger picture| and take a birds-eye view on projects

Must be able to make decisions- act on own initiative and operate in a pro-active way.

Confident- with the ability to work either independently or as part of a team.

Ability to work to deadlines and under pressure.

Maintains affiliation with professional societies to keep abreast of current technologies.

Accountability for assigned work.

Accuracy & precision of work.

Willingness to learn and develop.

Excellent written and verbal communication skills

Strong problem solving skills

Enthusiastic and Self-motivated.

Work well within a multidisciplinary team.

Minimum Requirements

Minimum specified experience for the position includes 10 years of increasingly responsible assignments in the architectural and project managment field- five years of which include direct engagement in business development- strategic planning or business unit management.

Preferred Qualifications

A Bachelor of Architecture is required. RIBA membership would be advantageous.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Architecture and Design

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 212756BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Technical Director – Structures – AECOM – UAE

APPLY HERE

AECOM Technical Director – Structures in Abu Dhabi- United Arab Emirates
United Arab Emirates – Abu Dhabi- Abu Dhabi
Job Summary
Serves as a fully capable professional who builds and manages the technical
capabilities of the Structural Practice. The Technical Director will provide
technical support to business development opportunities and to assist the
growth of the Structural Practice through development of its technical
capabilities.
As a leader of Technical Excellence- the Technical Director will be
responsible for building and maintaining a core team of engineers while
supporting project delivery through scheduled technical reviews (Lead
Verification) and mentoring.

Core Accountabilities:

Leadership of Technical Excellence within the practice- including technical tools and digital delivery

Ensure structural engineering solutions on projects are effective- elegant and appropriate

Promote professional inquisitiveness among our structural team- be a role model for creativity

Continuously improve technical and industry knowledge within the practice

Provide visibility to the market of our design activities and technical solutions

Joint business development and opportunity creation with our architects and other parts of the business

Undertake Lead Verification of most of our projects and organise LVs for the remainder

Ensure Safety in Design is properly considered and documented

Design innovation – R&D – new methods and tools

Mentoring

Performance & Reward appraisals

Job Duties:

The duties of the Technical Director fall broadly into two categories:

Technical Management (approximately 80% of time)

Technical support to Business Development initiatives (approximately 20%)

Technical Management :

Oversee and direct the Structural Technical Services on projects to ensure we deliver the efficient- technically appropriate solutions- documented well and with the ability to articulate our solutions to the client and other project stakeholders.

Plan- schedule and manage Lead Verification of ongoing projects at appropriate milestones depending upon the scale and complexity of the project- undertaking the majority of the Lead Verification personally (approximately 60% of time- booked to projects).

Participating in forums and other industry related programmes- in order to raise the profile of AECOM`s structural practice and continuously improve technical and industry knowledge.

Maintain awareness of industry developments and cascade to the structures team.

Oversee the activities of the local structures Technical Practice Group (TPG) representatives guide the development of policies- procedures and tools relating to the structures practice- including initiatives to improve effectiveness and efficiency- suggesting possible areas for improvement where necessary.

Produce guides- case studies and deliver internal presentations.

General technical support and mentoring to the structures team- encouraging their professional development.

Technical Support to Business Development Initiatives:

Provide input related to technical approach and delivery requirements for key proposals.

Maintain appropriate liaison with the business community- stakeholder and advisory groups.

Undertake proactive business development with AECOM`s concept architects- other AECOM leads- to open up opportunities.

Specific Skills Required :

Project/Design Responsibilities

Experience of seeing conceptual designs through to completion and dealing directly with clients.

High level of capability in structural design- including both simple hand calculations and using the latest industry standard design software.

Experience using structural software such as Tekla- ETABS- SAFE- STAAD.pro- SAP 2000- ROBOT- Prokon- Dynamo- VisualAnalysis.

Thought leadership including being a pivotal member of the next generation digital transformation team in our industry and embracing this change within the structural engineering community.

Ability to convey structural engineering principles clearly and concisely- through formal presentations- speaking at conferences- participation in workshops.

Good hand sketching skills. Able to sketch something quickly in order to show ideas and concepts.

Understanding of the multi-disciplinary design process and interfaces between design disciplines.

Understanding of Safety in Design requirements and ability to develop the principles.

Knowledge of Statutory Authorities requirements- codes- regulations and submission requirements.

A good awareness of Autodesk Revit- Autodesk BIM 360 Glue- Navisworks and delivering projects in a multi-disciplinary BIM environment.

Managerial Responsibilities:

Outstanding leadership skills.

Demonstrates a highly organised and systematic approach to their work.

Demonstrates a high degree of time management skill and constantly seeks to streamline processes and procedures to increase quality and efficiency.

Builds positive long term relationships at a working level with clients and external stakeholders.

Drives innovation and design excellence.

Creates a culture of empowerment and an environment where others share knowledge- insights and learning.

Innovative skills with insight into market- design and technology trends.

Full understanding of scope definition and scope interface and ability to transmit the same to others.

Instils a culture of personal responsibility for adherence to and improvement of AECOM`s standards- policies- codes and procedures.

Ability and desire to mentor and provide support to junior staff members- spread knowledge across the wider structural community within AECOM`s Middle East offices- the EMEA geography- and globally.

Commercial Responsibilities:

Appreciation of commercial management of projects and ability to instil the importance of financial health and profitability.

Appreciation of risk management and ability to communicate the same to others.

General:

Ability and motivation to update skills and expertise through continuing professional development (CPD) initiatives.

Ability to develop a full knowledge of AECOM`s standards- policies- codes and procedures and ability to transmit the same to others.

Excellent command of English (written and spoken). Knowledge of other languages is an added value.

Minimum Requirements

Minimum 20+ years post undergraduate education

Proven related professional experience in a structural practice

Experience of working on large scale projects including site experience

A track record of having worked on a variety of building structures designs covering a mixture of sectors- for example- Education- Healthcare and Commercial projects.

Middle East experience desirable (5+ years) but not essential

Preferred Qualifications

Bachelor degree in Structural Engineering or Civil Engineering is required.

Full membership of the Institution of Structural Engineers (MIStructE) or Institution of Civil Engineers (MICE) is required.

Master degree in Structural Engineering or Civil Engineering or equivalent preferred

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Engineering – Structural

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 212368BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Regional Director Food & Beverage – Hilton – Dubai

APPLY HERE

JOB DESCRIPTION
 
An exciting opportunity has arisen in Dubai for a Regional Director of F&B AP|
Levant& Turkey. The role is to support the hotels implementing Food & Beverage
standards and overall F&B strategy for all Hilton brands with in AP| Turkey
and Levant. This role will also support products and team skills for owned and
managed existing and new hotel openings for Luxury/Full Service brands across
the region.
You will support and drive the overall EMEA F&B strategy for all Hilton
Worldwide brands within the region through effective relationships with
colleagues| in particular AVP| AGM| GM| HM| DO| Ops| F&B and Chefs and
ensuring that Hilton food and beverage policies are known| understood and
observed across the estate.
The position establishes and drives for long-term dedicated Area strategy i

alignment with VP of Operations.

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories| Hilton offers
countless opportunities to delight. From an open door to a welcoming smile and
an exceptional experience| we offer the millions of travellers who stay with
us every year a welcome they will never forget. If you appreciate the impact
global travel can have on the world you may be just the person we are looking
for to work as a Hilton Team Member. Because it|s with Hilton where we never
forget the reason we|re here: to delight our guests| Team Members| and owners
alike.

What will I be doing?

Planning Activities (20%)

Take all steps to maximise profitability and to ensure that the F&B profit budget is achieved
Conduct profit driven F&B audits and field visits
Proactive planning of new opening pipeline and provide to the hotel teams concept clarity and initial pre-opening set up.
Monitor and analyse the labour cost at hotel level| according to business levels / activity / season
Help to establish the food and beverage department operation in new hotels.
Evaluate new F&B trends and competitor products offering| and update the offering accordingly.
Collects| analyses and follows up on departmental marketing plans within the region

Organising Activities (20%)

Ensure the highest standards of quality in all aspects of the hotels| F&B operations| guaranteeing that brand values and standards are never compromised.
Install brand awareness and compliance based on Hilton Brand Service Standards.
Review food and beverage forecasts and budgets as well as food and beverage pricing and approve any changes
Actively follows up on SALT & BPS reports| underlying the shortcomings for the hotels – activate the action plans
Be fully familiar with and to ensure adhesion to all Financial tools – Dashboard| Menu Engineering| P&L Statements|

Directing Activities (20%)

Actively support F&B teams in pre and post opening for new hotels
Responsible for hands on implementation of all F&B concepts and standards in EMEA
Implement new F&B concepts and works closely with Hilton Restaurant group and F&B Development
Conduct F&B Deep Dives and field visits| covering F&B revenue| CMPOR| GTMS| F&B SALT and any other key metrics.
Monitor standard compliance and progress and compile reports for EMEA F&B Team
Support key projects through data analysis| consultation of key operational issues within hotels and build financial models to assist decision-making
Review food and beverage collaterals and promotional material for internal and external use.
Reviews menus and drink lists including| menu engineering| merchandising| menu item selection| writing style| cover and arrangements.
Co-ordinates special events| festivals and joint promotions| as part of the area marketing plan
Review compliance of all F&B programs
Review compliance of all F&B related procurement programs
Actively follows up on QA and mystery shopper reports| underline shortcomings for the hotels – follow-up on improvement action plans
Ensure that OeX (Operational Excellence) is embedded into the hotels and tools and best practices fully used in hotels.

Staffing Activities (20%)

Identify and develop talent within F& B teams and develop strategy to attract new talent
To maintain contact with GM|s| HM|s| DO|s| Ops| Executive Chefs| F&B Managers in the area and ensure a smooth succession plan
Reinforce area learning and development F&B programs to ensure well-trained employees
Interact closely with the regional teams| establishing local/regional priorities
Provide input to F&B succession plan and recommend candidates for promotion and transfers.
Act as an integral support the hiring of Food and Beverage Managers and Chefs and overseeing the hiring process of F&B Department heads

Controlling Activities (20%)

Coordinate pre-opening support for all new hotels
Ensures that costs are controlled and in line with business levels
Support Regional teams with key initiatives through training| presentations and hotel operational and financial audits.
Take responsibility for the CAPEX project list with the regional specialists and Hotel team

Key Business Partnerships:

VP – Operations (EMEA)
Corporate Operation Teams (Business Development| Marketing| Revenue| Finance| Supply Management| Tech Services| A&C)
Hilton Restaurant Group Team
F&B Development team
Brand Performance Support Team
General Managers/Director of Operations
Hotel F&B Operational Teams

Required Skills and Experience:

To hold BA/BS/Bachelor|s Degree or Equivalent
To have some related or managerial experience
Solid operational experience in hotels/restaurants
Excellent communication| collaboration and relationship management skills with Area Executive committee President/VP/AGM/GM/HM/DO/others.
Outstanding verbal and written communication skills in English
Critical thinking – demonstrated ability to analyze information| develop strategy| tactically direct the execution of the strategy| fine tune| revise strategy and fix processes
Highly organized| self motivated and proficient in MS Office Suite
Front and back of house operational hands on experience
High Quality Service Standards and Guest Satisfaction focus
Heavy schedule of travelling. Need for resilience.
University degree or Associates Diploma in Hospitality Management or experience in lieu of

Preferred Skills and Experience:

Arabic language skills would be advantageous
To have extensive related experience or experience in Director level roles

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the Go Hilton Team
Member Travel Program| which provides reduced hotel room rates for you| your
family & friends! We look forward to explaining in detail the range of
excellent benefits that you would expect from a global hotel organization like
Hilton.

Director of Culinary – Rotana Corporate Office – Abu Dhabi

APPLY HERE


JOB REF: 3893082
JOB DESCRIPTION[
We are currently seeking for dynamic- ambitious and self motivated culinary
professionals to join our Corporate Office team who will assist the CVP – F&B
Operations to organize and direct a team that develops top quality Food &
Beverage products.
As a Director of Culinary you are responsible for organizing- planning-
coordinating and executing the culinary services in all Rotana hotels and
brands. The role involves menu development- training and maintenance of the
culinary brand standards and will include key responsibilities such as:
. Achieve consistent profit and performance through the implementation o

structured culinary achievements- seeking economies of scale- inventor

control- developing manuals- training- and timely follow up- recipe costin

and theoretical / actual food cost

. Analyze strengths and weaknesses of all culinary service operations such as
cost of product- inventory par levels and general policies and procedures in
order to most effectively implement changes to improve culinary service
operations and most efficiently allocate resources
. Establish standards- guidelines and objectives- and maintain other
administrative processes such as budget and staffing requirements to ensure
proper planning and efficient operation of culinary services
. Monitor and evaluate all reporting outlets / hotels in order to ensure the
proper planning for short and long-term strategies; monitor and evaluate
performance of all food and beverage responsibilities in order to facilitate
ongoing improvement of culinary operations for optimal quality- safety and
profit
. Establish and maintain standards for food quality- presentation- handling-
sanitation- and safety in alignment with company standards and applicable
regulations
. Develop- create- implement and audit culinary hiring standards tools-
culinary program training tools and culinary skills development tools

We are currently seeking for dynamic- ambitious and self motivated culinary
professionals to join our Corporate Office team who will assist the CVP – F&B
Operations to organize and direct a team that develops top quality Food &
Beverage products.

As a Director of Culinary you are responsible for organizing- planning-
coordinating and executing the culinary services in all Rotana hotels and
brands. The role involves menu development- training and maintenance of the
culinary brand standards and will include key responsibilities such as:

. Achieve consistent profit and performance through the implementation of
structured culinary achievements- seeking economies of scale- inventory
control- developing manuals- training- and timely follow up- recipe costing
and theoretical / actual food costs
. Analyze strengths and weaknesses of all culinary service operations such as
cost of product- inventory par levels and general policies and procedures in
order to most effectively implement changes to improve culinary service
operations and most efficiently allocate resources
. Establish standards- guidelines and objectives- and maintain other
administrative processes such as budget and staffing requirements to ensure
proper planning and efficient operation of culinary services
. Monitor and evaluate all reporting outlets / hotels in order to ensure the
proper planning for short and long-term strategies; monitor and evaluate
performance of all food and beverage responsibilities in order to facilitate
ongoing improvement of culinary operations for optimal quality- safety and
profit
. Establish and maintain standards for food quality- presentation- handling-
sanitation- and safety in alignment with company standards and applicable
regulations
. Develop- create- implement and audit culinary hiring standards tools-
culinary program training tools and culinary skills development tools

Education- Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two
years experiences in a similar role with preferable previous experiences in
the Middle East. You must be computer literate with effective presentation
skills along with an excellent command of written and spoken English.

Franchised Account Director| Association Market – Niagara Falls Marriott on the Falls – Canada

APPLY HERE

Job Number 19000ZHV
Job Category Sales and Marketing
Location Niagara Falls Marriott on the Falls| Niagara Falls| Ontario VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply via email at: kathy.mcmurray@niagarafallshotels.com

Additional Information: This hotel is owned and operated by an independent
franchisee| Canadian Niagara Hotels| Inc.. The franchisee controls all aspects
of the hotel’s employment policies and practices| including the selection and
hiring process. If you accept a position at this hotel you will be employed by
a franchisee and not by Marriott International.

Job Summary

Build a Dynamic and Rewarding Career With Us!

We are situated in exceptional surroundings located just steps away from the
iconic Niagara Falls. Offering a distinctive collection of many of the world’s
leading hotel and restaurant brands with phenomenal views of one of the
world’s natural wonders right outside your front door| including: Marriott|
Sheraton and Massimo’s Fine Dining| Prime Steakhouse| Mortons Grille|
Milestones Grill + Bar| Hard Rock Café| Rainforest Café and many more. Paired
with a wide selection of modern amenities that include: a large selection of
unique event and meeting spaces| full service spas| fitness centres| rooftop
pool/indoor pools| balconies| indoor waterpark| and super entertaining arcade
makes our property locations unparalleled.

The Sales Opportunity

If your passion for Sales is magnetic and you would enjoy creating memorable
experiences for our clients| we invite you to explore your future with us!

We are currently seeking an Account Director for our Association Market who
has a passion for excellence to support our strong sales culture in driving
our Organization’s revenue and profit growth. Reporting to the Director of
Sales| responsibilities included but not limited to the following;

Creating and implementing a strategic sales plan that expands our Organization’s client base and ensure its strong presence for the Association market.
Proactively soliciting and handling sales opportunities through continued prospecting through telephone solicitations| personal presentations| site inspections| and via correspondence.
Staying current on competitive set.
Develop new business; increase our market share through relationship building| trade shows and community/professional events.
Negotiating and close business to achieve and exceed all sales goals.
Exploring marketing & tradeshow opportunities for your market and provide Director of Sales with detailed benefits and cost of participation.
Creating out-of-box experiences for our clients that leaves a lasting impression
Servicing accounts from initial contact to business booked and confirmed.
Up-selling groups/conventions whenever possible and cross-sell all properties.
Creating and maintain current and future| accurate| client data base and profiles
Representing the Company on site visits| FAMs| sales trips or at designated trade shows and provide pre and post reports
Attending and become active in industry association of which membership is confirmed.
Maintain awareness of business| market and consumer trends| including competitors’ strengths and opportunities| industry and economic trends.
Other duties as assigned

Job Requirements

Previous sales experience in hospitality industry preferred. Thrives on the challenge of finding new business.
Demonstrated skills in prospecting| relationship building| negotiating skills and closing on critical sales contracts.
Proven revenue-generating track record of exceeding sales revenue goals.
University degree or College diploma in Hotel Management/Business Administration an asset.
Computer skills including: Microsoft Word| Excel| Power Point or related sales programs.
Excellent verbal and written communication skills| including the ability to deliver professional presentations to current and prepositive clients.
Opportunity to work from home only available to candidates that reside outside the Niagara Region.

Marriott on the Falls is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture| and welcomes and
encourages applications from people with disabilities. Accommodations are
available on request for candidates taking part in all aspects of the
selection process.

_This company is an equal opportunity employer._

frnch1

]

Director of Food & Beverage – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000ZQR
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and
beverage/culinary operation| including Restaurants/Bars| Room Service and
Banquets/Catering| where applicable. Position oversees the development and
implementation of departmental strategies and ensures implementation of the
brand service strategy and brand initiatives. The position ensures the food
and beverage/culinary operation meets the brand’s target customer needs|
ensures employee satisfaction| and focuses on growing revenues and maximizing
the financial performance of the department. Develops and implements property-
wide strategies that deliver products and services to meet or exceed the needs
and expectations of the brand’s target customer and property employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

Skills and Knowledge

• Customer and Personal Service – Knowledge of principles and processes
for providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer
satisfaction.

• Management of Financial Resources – Determining how money will be spent
to get the work done| and accounting for these expenditures.

• Administration and Management – Knowledge of business and management
principles involved in strategic planning| resource allocation| human
resources modeling| leadership technique| production methods| and coordination
of people and resources.

• Applied Business Knowledge – Understanding market dynamics| enterprise
level objectives and important aspects of the company’s business to accurately
diagnose strengths and weaknesses| anticipate opportunities and risks|
identify issues| and develop strategies and plans. Aligning individual and
team actions with strategies and plans to drive business results.

• Management of Material Resources – Obtaining and seeing to the
appropriate use of equipment| facilities| and materials needed to do certain
work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and
renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern
and develops strategies to improve the department’s financial performance.

• Establishes challenging| realistic and obtainable goals to guide operation
and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals
are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee
satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Identifies opportunities to increase profits and create value by challenging
existing processes| encouraging innovation and driving necessary change.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Establishes and maintains open| collaborative relationships with direct
reports and entire food & beverage team. Ensures direct reports do the same
for their team.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches| mentors| or
otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products
to meet or exceed customer expectations| generate increased revenue and ensure
a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Reviews findings from comment cards and guest satisfaction results with F& B
team and ensures appropriate corrective action is taken.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio| maintaining balance between profit and
service satisfaction.

• Shares plans to take corrective action based on comment cards and guest
satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage
wages| food & beverage cost and controllable expenses (e.g.| restaurant
supplies| uniforms| etc.).

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to
subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Executive Assistant to Director of Operations & General Manager – Marriott Hotel Al Forsan – Abu Dhabi

APPLY HERE

Job Number 19000Y8H
Job Category Administrative
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Greet persons entering the office| determine nature and purpose of visit| and
direct/escort to destination. Open| read| and prepare answers to routine
letters. Locate and attach appropriate files to incoming correspondence
requiring replies. Take and distribute meeting minutes to appropriate
individuals. Handle and distribute incoming and outgoing mail. Create and
maintain computer- and paper-based filing and organization systems for
records| reports| documents| etc. Transmit information or documents using a
computer| mail| or facsimile machine. Prepare letters| memos| and other
documents using word processing| spreadsheet| database| or presentation
software. Enter and retrieve information contained in computer databases using
a keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests. Operate standard office equipment other than
computers such as telephone| typewriter| fax| photocopier| calculator| and
electronic peripherals. Document and communicate all guest requests/complaints
to appropriate personnel.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Speak with others
using clear and professional language| and answer telephones using appropriate
etiquette. Welcome and acknowledge all guests according to company standards|
anticipate and address guests| service needs| assist individuals with
disabilities| and thank guests with genuine appreciation. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Director of Marketing – W Dubai – The Palm

APPLY HERE

Job Number 19000YD7
Job Category Sales and Marketing
Location W Dubai – The Palm| Dubai| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Shapes and executes an overall marketing strategy. Communicates this strategy
to the marketing team and other business units. Coordinates with sales
management in order to ensure alignment of marketing and sales strategies.
Evaluates past programs/events and develops new programs in order to generate
tours and meet or exceed goals. Participates in the performance management|
coaching| recruiting| and selection of the marketing workforce| and develops
compensation plans that will maximize productivity.

CANDIDATE PROFILE

Education and Experience

• Bachelor|s degree or 4 years of equivalent work experience; minimum 2 years
experience in a similar position.

Required Qualifications

• Proficiency in reading and writing English (additional language required for
certain positions).

• Successful Candidates Will Be Willing To: Work in close contact with the
general public in sales and marketing situations that require strong
communication and customer service skills.

• Openness to adapt to different cultural contexts based on location Must be
willing to work weekends and holidays as required by business needs.

JOB SPECIFIC TASKS

Developing & Executing Marketing Strategy

• Develop and implement strategic plans to include budget considerations| site
goals| and forecasts for appropriate activities.

• Verify that pricing and communications regarding previews are consistent
across all channels. Develop tour generation program initiatives| including
but not limited to owner referral and reload programs| off-site locations| and
travel partner promotions.

• Collect and analyze competitive intelligence (e.g.| marketing
programs/campaigns) to assist in the enhancement and development of current
and future marketing strategy.

• Responsible for managing and implementing appropriate marketing mix to
ensure attainment of overall marketing costs.

Managing Tour Flow & Guest Experience

• Manage the sales floor to verifythat guest tour flow is efficient and
conducive to sales presentation discussions and purchase deliberations. Manage
activation process from site|s perspective (own and resolve challenges as they
arise).

• Monitor guest experience survey data| publish results for associate review|
and follow up as appropriate.

Developing Programs for Generating Traffic Flow/Business

• Coordinate with marketing operations and other site marketing programs on
new initiatives to increase production in channels.

• Develop strategies and incentive programs to meet or exceed budgeted
numbers. Identify trends when production is not meeting budget expectations
and implement solutions.

• Conduct performance and cost analysis of past programs/events (including
budget considerations and contractual provisions) and make recommendations to
improve and enhance future programs/events.

Maintaining| Analyzing| & Communicating Key Reports

• Use reports on individual and team production performance (e.g.|
Confirmations-Experiences per guest| volume-per-guest [VPG]| close rate|
employee satisfaction| Regional Customer Experience Report| Site Daily Flash).

• Conduct competitive market analysis (e.g.| cost per tour| development plans|
and marketing cost by channel and effort).

• Monitor Budget versus Actual Results (BUVARS) by department and channel and
prepare summaries of results for management (e.g.| site| regional| and sales
and marketing leadership). Monitor reports across channels to determine focus
for generating tours.

Managing External Relationships

• Negotiate contracts and work with vendors. Managing Relationships External
to Marketing Discuss action plans with the sales department to ensure that
vendor partnerships will help drive sales.

• Build and maintain relationships between sales management and the marketing
department to ensure there is a clear understanding of eligibility
requirements or details of participation for generating tours.

• Share marketing information and strategy with sales force.

• Coordinate closely with sales management on process for addressing guest
eligibility issues| tracking and discussing related trends.

• Build partnerships with resort operations| hotel linkage | OPC vendors| etc|
where applicable.

• Coordinate and prepare with Director of Sales quarterly business objectives.

Managing & Developing the Sales & Marketing Workforce

• Prepare for and conduct team meetings. Measure the performance of marketing
executives/team leaders against goals and hold them accountable. Provide one-
on-one coaching and mentoring to team associates.

• Reward and recognize associate performance (e.g.| way-to-go letters|
personal bests| top three per channel| top VPG| attendance| special
contribution| top three total packages).

• Motivate associates to increase production and performance (e.g.| through
contests| Special Performance Incentive Funds [SPIFs]| motivational
e-letters).

• Observe and identify associate areas of strength and development
opportunities (e.g.| through ride-alongs| shadowing| monitoring).

• Develop and/or update sales training manuals and sales process enhancements
(e.g.| Eagle Flight Plans| Resource Guides).

• Conduct formal performance reviews and use this information to create
individual development plans| career paths| and promotion development plans.

• Manage associate performance| developing performance plans for associates
below expectation (progressive discipline).

• Identify and respond to the needs/questions/issues (both work and non-work
related) brought forth by team associates.

• Mediate conflict in and between teams (e.g.| within marketing teams| between
marketing and sales teams).

• Provide guidelines for empowering associates to make decisions regarding
guest experience and service issues.

• Deliver and coordinate various training programs.

• Develop and review policies and procedures pertaining to work flow| lead
distribution| reward| recognition| and discipline.

• Create an awareness and understanding of policies and procedures for
conducting business (e.g.| Flight Plans| Local Standard Operating Procedures).

• Participate in recruiting (e.g.| make internal announcements to managers in
order to generate referrals| monitor online and print ads| respond to calls
and emails from potential applicants). Participate in selection processes
(e.g.| interviewing).

• Develop compensation plans for marketing teams that maximize production.

Contributing to the Management of the Enterprise

• Understand and abide by state and federal regulations around marketing
activity (e.g.| state marketing matrix| national Do Not Call registry [DNC]).

• Update plans and actions to prepare for management meetings.

• Perform other duties as assigned.

_

Director| Digital Products| Continent – Dubai Area Office

APPLY HERE

Job Number 19000VFR
Job Category Sales and Marketing
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY
As a member of the Continent Digital team| this role contributes a high level
of specialized knowledge in digital localization and supports shared and local
digital priorities for the global and continent teams. Responsible leveraging
existing global digital platforms and capabilities for locally relevant
experiences and for partnering with DLPs to drive their respective continent’s
digital strategy| defining continent needs and recommending future digital
solutions. Serves as the primary Continent point of contact to the Global
Digital organization| ensuring alignment with the Global Digital strategy.
Works closely with the Global Platforms and Continent Partnerships teams to
prioritize continent needs to inform Digital product roadmaps and share
Digital successes developed within the Continent that may be leveraged across
the enterprise.

CANDIDATE PROFILE

Education and Experience

Required:

• 8+ years’ experience in digital product strategy| delivery and development
or operations
• Direct management of complex budgets in excess of $2M
• Experience working with geographically and culturally diverse global teams
• Strong technical proficiency in website development languages.

Preferred:

• Bachelor’s degree from an accredited university in Business Administration|
Hospitality Management| Technology or related major
• Demonstrated experience leading shared products or technical platforms
• Demonstrated ability to partner effectively across a complex enterprise

CORE WORK ACTIVITIES

Creating Continent Digital Experiences & Content
• Develop the continent platform strategy and roadmap| specific to market
needs.
• Leverages existing global digital capabilities and platforms to create and
deploy locally relevant experiences and content.
• Supports the localization of global digital products| experiences and
content.
• Collaborates with globally distributed content publishers| language experts
and quality analysts as needed.
• With HQ global support| ensure field teams are educated and trained on
global & local solutions.

Building Global Digital Partnership
• Develops strong and productive partnerships with Headquarters based
Continent Partners| including Digital| Loyalty & Portfolio Marketing teams.
• Participates in forums for the governance of shared products and digital
priorities.
• Supports a cross-functional team capable of championing and communicating
continent-specific needs.
• Participates in cross-functional forums for the governance of shared
platforms.
• Ensures consistent use of enterprise tools to capture requirements| ensure
successful delivery and share platform health.
• Manages and owns local vendor relationships and contract negotiations in
accordance with global organization.

Leading Global Products & Shared Product Roadmaps
• Establishes localized product roadmaps as supported by continent budgets and
priorities.
• Works closely with the Digital Products teams to communicate| champion| and
prioritize continent needs to inform Digital product roadmaps.
• Shares local Digital successes developed within the Continent that may be
leveraged across the enterprise.

• Identify market nuisances and evaluate against global policies and
procedures Support with bespoke Projects across Digital organization as they
pertain to local needs.
• Develop communication plan with continent stakeholders to educate on global
products and roadmaps.

_

Director| Digital Marketing & eCommerce – Dubai Area Office

APPLY HERE

Job Number 19000VFQ
Job Category Sales and Marketing
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY
The Director eCommerce will implement eCommerce (Digital) strategy for MEA.
This role will be responsible for driving the performance of shared service
eCommerce managers and teams| as well as work closely with the Senior Director
Digital Marketing & eCommerce to implement global and MEA digital strategy.
Working in close coordination with loyalty| brand| portfolio and digital field
marketing leads| this individual will find creative ways to increase
commercial return| brand exposure and digital engagement. The individual in
this role will have a holistic view of the end-to-end customer experience
coupled with the deep platform knowledge to help execute strategies that
optimize branded experiences| smartly execute high ROI marketing efforts and
create maximum platform utilization for the brands within the broader MEA
portfolio and enterprise efforts. He/she will build on the talent| processes
and hotel level value generated by the MEA digital/eCommerce organization as
well as collaborate and deliver MEA digital education/training initiatives.

CANDIDATE PROFILE

Education and Experience
• 4-year degree from an accredited university in Business Administration|
Marketing| or related major.
• 6+ years of relevant professional experience in digital marketing or related
function| demonstrating progressive career growth and pattern of exceptional
performance.

CORE WORK ACTIVITIES
• Drive performance of a team of in-house eCommerce (Digital) professionals|
digital agencies and functional partners.
• Nurture and grow eCommerce efforts and supporting cluster teams in line with
MEA digital strategy and commercial needs.
• Manage digital dashboards with KPI’s aligned to MEA and global digital
goals. Communicate results to all key stakeholders through regular meetings
and clear communications.
• Define new opportunities specific to business needs based on market
conditions and emerging opportunities.
• Collaborate with portfolio| loyalty| brand and field marketing leads to
improve customer digital experience and tactical performance.
• Partner closely with Digital marketing disciplines and digital business
units (DBU’s) to maximize and integrate all branding| merchandising and
revenue generation opportunities across MI digital (m.com| Arabic site|
mobile| in-room portal)| Online Travel Agencies| Search Engines| and all other
forms of Digital marketing/media.
• Develop and support digital marketing efforts for segmental strategies as
they relate to hotel strategies| Specifically to Food & beverage| Spa|
Weddings & Conventions.
• Pull through global and continent marketing efforts as they relate to brand
awareness campaigns| new hotels openings or market specific led activities.

Managing Responsibilities with Stakeholders
• Develops and maintains effective relationships with both internal and
external stakeholders across the organization. Fosters a positive climate to
build effective teams that are committed to organizational goals and
initiatives.
• Updates stakeholders on key initiative wins and opportunities| responds to
concerns| and solicits feedback. Engages leadership to develop and execute
action plans to address gaps.
• Assists direct reports with building and maintaining stakeholder
relationships as business partnerships.

Managing Projects and Priorities
• Develops specific goals and plans to prioritize| organize| and accomplish
work for self and direct reports.
• Provides direction and assistance to other teams regarding projects.
Determines priorities| schedules| plans and necessary resources to ensure
completion of any projects on schedule.
• Analyzes information and evaluates results to choose the best solution and
solve problems.
• Thinks creatively and practically to develop| execute and implement new
plans or programs. Generates and provides accurate and timely results in the
form of reports| presentations| etc.
• Plans| develops| implements| and evaluates the quality of the teams’
operations.
• Provides recommendations to improve the effectiveness of processes or
programs.
• Understands and meets the needs of key stakeholders.
• Supports achievement of performance goals| budget goals| team goals| etc.

Leading Discipline Team
• Champions leaders’ vision for product and service delivery.
• Works with direct reports and peers to develop and implement strategies and
goals. Communicates a clear and consistent message regarding goals to produce
desired results.
• Makes and executes the necessary decisions to keep team moving forward
toward achievement of goals.
• Provides targeted and timely communication of results| achievements and
challenges to direct reports| peers| and leaders.

Managing and Conducting Human Resources Activities
• Continuously improves department| program| team| and job structures and
ensures clear leadership accountabilities are in place.
• Interviews and hires employees.
• Facilitates regular| ongoing communication in department (e.g.| staff
meetings).
• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for performance goals.
• Solicits employee feedback.
• Utilizes an “open door policy” and reviews employee satisfaction results to
identify and address employee problems or concerns.
• Promotes adherence to policies consistently| follows disciplinary procedures
and documents items according to Standard and Local Operating Procedures (SOPs
and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.
• Identifies talents of direct reports and their teams| and assists with their
growth and development plans.
• Performs other reasonable duties as required for the position.

_

Finance Operations Analyst & Admin Assistant to Area Vice President – Gulf| Levant & Pakistan (based in Doha) – Dubai Area Office

APPLY HERE

Job Number 19000VGC
Job Category Sales and Marketing
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY
The Finance Operations Analyst & Administrative Assistant to the Area Vice
President| Gulf| Levant & Pakistan will support all administrative needs and
support all administrative activities to facilitate the efficient operation of
the department. This position reports to the Area Vice President. Works
directly with Area Vice President of Operations and Area Director of Finance
and when required analyzes data to assess revenue and profit opportunities;
and identify key hotel trends that may impact revenue generation and expense
optimization.

Analyzes hotel financial information and KPIs to identify risks and
opportunities and provide results to AVP and ADOF for strategic planning.
Creates a team environment that encourages accountability| high standards| and
innovation. Develops specific goals and plans to prioritize| organize| and
accomplish work. Makes sure others understand performance expectations. Leads
specific team while assisting with meeting or exceeding department goals.
Provides direction and assistance to other organizational units’ policies and
procedures| and efficient control and utilization of resources.

CANDIDATE PROFILE

Education and Experience
• Demonstrated experience and proficiency in administrative and secretarial
skills| as listed above
• Demonstrated written and oral communication skills in English
• Demonstrated ability to work independently| and as a team
• Excellent Microsoft Office software skills (Word| Access| Excel| PowerPoint)
• Ability and willingness to work cooperatively with others
• Ability to work with different levels of management and management styles as
needed
• High degree of discretion dealing with confidential information

• High school diploma or GED; 6 years’ experience in the business| sales and
marketing| management operations| or related professional area. OR
• 4-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 2 years’ experience in the
business| sales and marketing| management operations| or related professional
area.

CORE WORK ACTIVITIES

• Act as a liaison between the field operations and the continent office
• Assist AVP with General Managers Conference Calls and Meetings
• Create quarterly report for each hotel with analysis of financial
performance| operating statistics| P&L variances| market share| sales
performance and customer service
• Prepare ad hoc financial analysis to support business decisions for all
functions
• Identify key opportunities and threats with significant impact on the
hotel’s key revenue and cost drivers
• Monitor and follow up accounts receivable for timely payments
• Monitor and follow up on all any items/transactions/practices that are not
in compliance with the management agreement • Answer| screen and transfer
inbound phone calls
• Maintain electronic and hard copy filing system| as well as filing of emails
• Handle requests for information and data
• Prepare and compose written responses to routine enquiries
• Order and maintain office supplies and sundries| such as business cards|
letterheads| etc.
• Prepare| compose| transcribe and modify documents| including correspondence|
emails| reports| drafts and memos
• Schedule and coordinate meetings; including booking of meeting rooms in-
house and out of office| and prepare meeting agendas.
• Schedule appointments and conference calls
• Conference arrangements and collaterals| prepare presentation materials|
including brochures and brand presentations
• Collaboration with other departments within the Marriott organization
• Handle all travel arrangements for the members of the team; including air
bookings| hotel bookings| visa applications| passport & residence visa
renewals
• Handle distribution of signed execution copies of all management and related
agreements
• Prepare expense reports| submit for signature and ensure timely submission|
as well as monitor total expenses made per category
• Prepare time sheets and travel updates and ensure timely submission
• Project tracking and follow up| create reports| and updates
• Prepare health insurance claims
• Monitor lease agreements and ensure timely submission of relevant documents
as need be| including utilities
• Maintain confidentiality of proprietary materials and information
• And other relevant tasks as may be assigned by the Area Vice President.

Managing Work| Projects| and Policies
• Coordinates and implements work and projects as assigned.
• Generates and provides accurate and timely results in the form of reports|
presentations| etc.
• Analyzes information and evaluates results to choose the best solution and
solve problems.
• Develops specific goals and plans to prioritize| organize| and accomplish
work.
• Sets and tracks goal progress for self and others.
• Monitors the work of others to ensure it is completed on time and meets
expectations.
• Provides direction and assistance to other organizational units’ policies
and procedures| and efficient control and utilization of resources.

Leading Team
• Creates a team environment that encourages accountability| high standards|
and innovation.
• Leads specific team while assisting with meeting or exceeding department
goals.
• Makes sure others understand performance expectations.
• Ensures that goals are being translated to the team as they relate to
tracking and productivity.
• Creates and nurtures an environment that emphasizes motivation| empowerment|
teamwork| continuous improvement and a passion for providing service.
• Understands employee and develops plans to address need areas and expand on
the strengths.
• Provides the team with the capabilities needed to meet or exceed
expectations.
• Leads by example demonstrating self-confidence| energy and enthusiasm.

Conducting Human Resources Activities
• Acts proactively when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Establishes and maintains open| collaborative relationships with employees.
• Solicits employee feedback.
• Interviews job candidates and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Ensures orientations for new team members are thorough and completed in a
timely fashion.
• Observes behaviors of employees and provides feedback to individuals.

Additional Responsibilities
• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person in a timely manner.
• Manages group or interpersonal conflict.
• Informs and/or updates executives| peers| and subordinates on relevant
information in a timely manner.
• Manages time effectively and conducts activities in an organized manner.
• Presents ideas| expectations and information in a concise| organized manner.
• Uses problem solving methodology for decision making and follow up.
• Performs other reasonable duties as assigned by manager.

_

Director of Revenue – Towers Rotana – Dubai

APPLY HERE


JOB REF: 3897728
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
As a Director of Revenue you are responsible to maximize revenue through room
reservation by setting proactive selling strategies and action plans in order
to achieve the budgeted revenue thereby maintaining a healthy business and
your role will include key responsibilities such as:
.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profit

.Have the foresight to capture any unexpected opportunities and implemen

recovery plans to counter act threats to busines

.Oversee the maximization of revenues through the combined efforts of th

Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Director of Revenue you are responsible to maximize revenue through room
reservation by setting proactive selling strategies and action plans in order
to achieve the budgeted revenue thereby maintaining a healthy business and
your role will include key responsibilities such as:

.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profits
.Have the foresight to capture any unexpected opportunities and implement
recovery plans to counter act threats to business
.Oversee the maximization of revenues through the combined efforts of the
Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

Education- Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous
experience in a similar role for minimum two years within the Reservations /
Revenue Department of a hotel. Excellent written and verbal English
communication skills and strong interpersonal and negotiation skills are
essential. Computer literacy and previous experience with Opera is a must.

Director| Channel Operations & Support| MEA – Dubai Area Office

APPLY HERE

Job Number 190004U4
Job Category Sales and Marketing
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
_

Director of Sales – Hilton Sharjah

APPLY HERE

JOB DESCRIPTION
 
A Director of Sales manages the hotel sales and marketing plans by
recommending growth efforts| monitoring progress| and ensuring that the hotel
is competitively positioned within the local marketplace.
What will I be doing?
As Director of Sales| you are responsible for working closely with the Senior
Management Team to drive business needs and expand existing business through
promotional efforts and sales channels. A Director of Sales will work to
develop the sales group and groom a high-performing sales team. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional suppor

Prepare company contracts for the hotel in accordance with current business and pricing condition

Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinato

Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future succes

Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director of Sales – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000ONA
Job Category Sales and Marketing
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with
a focus on building long-term| value-based customer relationships that enable
achievement of property sales objectives. Provdes support for sales activities
for larger| more complex accounts. Monitors and manages against team booking
goals and makes recommendations on booking goals of direct reports. Creates
opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 8 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 6 years experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and
effective implementation of this strategy for the property.

• Works with sales team to create and implement a sales plan addressing
revenue| customers and the market for the segment.

• Assists with the development and implementation of promotions| both internal
and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue
potential (e.g.| sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS| Group) in the
absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy
to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews guest satisfaction results to identify areas of improvement.

Building Successful Relationships

• Develops and manages relationships with key stakeholders| both internal and
external.

• Works with Human Resources| Engineering and Loss Prevention to ensure
compliance with local| state and federal regulations and/or union
requirements.

• Attends customer events| trade shows and sales missions to maintain| build
or develop key relationships with Ritz-Carlton Global Sales Organization
Managers and accounts.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Meets with guests to obtain feedback on quality of product (e.g.| guest
rooms| meeting facilities and equipment| food and beverage)| service levels|
execution against contract and overall satisfaction.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

• Displays leadership in guest hospitality| exemplifies customer service and
creates a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to
individuals.

• Incorporates guest satisfaction as a component of department meetings with a
focus on continuous improvement.

Additional Responsibilities

• Executes and supports the brand’s Customer Service Standards and property’s
Brand Standards.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Cluster Director of Finance – Yas Hotel Abu Dhabi

APPLY HERE

Job Number 19000GZQ
Job Category Finance and Accounting
Location Yas Hotel Abu Dhabi| Abu Dhabi| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Functions as the strategic financial business leader for a cluster of
properties within a market. Responsible for achieving financial goals at each
participating property. The position champions| develops and implements
property-wide strategies that deliver products and services to meet or exceed
the needs and expectations of the brand’s target customer and property
employees. The position provides the financial expertise to enable the
successful implementation of the brand service strategy and brand initiatives
while maximizing the return on. In addition| creates and executes a business
plan that is aligned with the brand’s business strategy and focuses on the
execution of financial and accounting activities and the delivery of desirable
financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 2 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; no work
experience required.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit and
exploring new business opportunities.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans.

• Creates the annual operating budget for the properties.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Produces accurate forecasts that enable operations to react to changes in
the business.

• Collaborates with Operations and Revenue Managers to develop effective
revenue management strategies.

Leading Finance & Accounting Teams for Cluster

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Oversees internal| external and regulatory audit processes.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Uses financial expertise and analytical models to evaluate mix of transient
and group revenue.

Anticipating and Delivering on the Needs of Key Stakeholders

• Demonstrates a commitment to meeting the needs of all key stakeholders.

• Understands and meeting the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages property working capital and cash flow in accordance with brand SOPs
and owner requirements.

• Understands the owners| perspective and ROI expectations.

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

Developing and Maintaining Finance and Accounting Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Improves profit growth in operating departments.

• Coaches management team to ensure revenue goals are met and opportunities
are identified and addressed.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Sets aggressive goals that will drive the cluster|s financial performance.

• Provides pricing and inventory recommendations that increase market share
and attain revenue growth and profit goals.

Managing Projects and Policies

• Champions the use of technology to create operational efficiency.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with SOPs.

• Identifies key projects and manages associated Capital Expenditure funds for
implementation of brand initiatives| product improvement and increased revenue
potential.

Managing and Conducting Human Resource Activities

• Ensures employees are treated fairly and equitably.

• Holds staff accountable for successful performance.

Additional Responsibilities

• Shares alternative viewpoints and encourages others to do so as well.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Negotiates effectively while maintaining positive relationships with others.

• Participates in sales strategy and revenue management meetings.

_

Regional Director Food & Beverage – Hilton – Dubai

APPLY HERE

JOB DESCRIPTION
 
An exciting opportunity has arisen in Dubai for a Regional Director of F&B AP|
Levant& Turkey. The role is to support the hotels implementing Food & Beverage
standards and overall F&B strategy for all Hilton brands with in AP| Turkey
and Levant. This role will also support products and team skills for owned and
managed existing and new hotel openings for Luxury/Full Service brands across
the region.
You will support and drive the overall EMEA F&B strategy for all Hilton
Worldwide brands within the region through effective relationships with
colleagues| in particular AVP| AGM| GM| HM| DO| Ops| F&B and Chefs and
ensuring that Hilton food and beverage policies are known| understood and
observed across the estate.
The position establishes and drives for long-term dedicated Area strategy i

alignment with VP of Operations.

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories| Hilton offers
countless opportunities to delight. From an open door to a welcoming smile and
an exceptional experience| we offer the millions of travellers who stay with
us every year a welcome they will never forget. If you appreciate the impact
global travel can have on the world you may be just the person we are looking
for to work as a Hilton Team Member. Because it|s with Hilton where we never
forget the reason we|re here: to delight our guests| Team Members| and owners
alike.

What will I be doing?

Planning Activities (20%)

Take all steps to maximise profitability and to ensure that the F&B profit budget is achieved
Conduct profit driven F&B audits and field visits
Proactive planning of new opening pipeline and provide to the hotel teams concept clarity and initial pre-opening set up.
Monitor and analyse the labour cost at hotel level| according to business levels / activity / season
Help to establish the food and beverage department operation in new hotels.
Evaluate new F&B trends and competitor products offering| and update the offering accordingly.
Collects| analyses and follows up on departmental marketing plans within the region

Organising Activities (20%)

Ensure the highest standards of quality in all aspects of the hotels| F&B operations| guaranteeing that brand values and standards are never compromised.
Install brand awareness and compliance based on Hilton Brand Service Standards.
Review food and beverage forecasts and budgets as well as food and beverage pricing and approve any changes
Actively follows up on SALT & BPS reports| underlying the shortcomings for the hotels – activate the action plans
Be fully familiar with and to ensure adhesion to all Financial tools – Dashboard| Menu Engineering| P&L Statements|

Directing Activities (20%)

Actively support F&B teams in pre and post opening for new hotels
Responsible for hands on implementation of all F&B concepts and standards in EMEA
Implement new F&B concepts and works closely with Hilton Restaurant group and F&B Development
Conduct F&B Deep Dives and field visits| covering F&B revenue| CMPOR| GTMS| F&B SALT and any other key metrics.
Monitor standard compliance and progress and compile reports for EMEA F&B Team
Support key projects through data analysis| consultation of key operational issues within hotels and build financial models to assist decision-making
Review food and beverage collaterals and promotional material for internal and external use.
Reviews menus and drink lists including| menu engineering| merchandising| menu item selection| writing style| cover and arrangements.
Co-ordinates special events| festivals and joint promotions| as part of the area marketing plan
Review compliance of all F&B programs
Review compliance of all F&B related procurement programs
Actively follows up on QA and mystery shopper reports| underline shortcomings for the hotels – follow-up on improvement action plans
Ensure that OeX (Operational Excellence) is embedded into the hotels and tools and best practices fully used in hotels.

Staffing Activities (20%)

Identify and develop talent within F& B teams and develop strategy to attract new talent
To maintain contact with GM|s| HM|s| DO|s| Ops| Executive Chefs| F&B Managers in the area and ensure a smooth succession plan
Reinforce area learning and development F&B programs to ensure well-trained employees
Interact closely with the regional teams| establishing local/regional priorities
Provide input to F&B succession plan and recommend candidates for promotion and transfers.
Act as an integral support the hiring of Food and Beverage Managers and Chefs and overseeing the hiring process of F&B Department heads

Controlling Activities (20%)

Coordinate pre-opening support for all new hotels
Ensures that costs are controlled and in line with business levels
Support Regional teams with key initiatives through training| presentations and hotel operational and financial audits.
Take responsibility for the CAPEX project list with the regional specialists and Hotel team

Key Business Partnerships:

VP – Operations (EMEA)
Corporate Operation Teams (Business Development| Marketing| Revenue| Finance| Supply Management| Tech Services| A&C)
Hilton Restaurant Group Team
F&B Development team
Brand Performance Support Team
General Managers/Director of Operations
Hotel F&B Operational Teams

Required Skills and Experience:

To hold BA/BS/Bachelor|s Degree or Equivalent
To have some related or managerial experience
Solid operational experience in hotels/restaurants
Excellent communication| collaboration and relationship management skills with Area Executive committee President/VP/AGM/GM/HM/DO/others.
Outstanding verbal and written communication skills in English
Critical thinking – demonstrated ability to analyze information| develop strategy| tactically direct the execution of the strategy| fine tune| revise strategy and fix processes
Highly organized| self motivated and proficient in MS Office Suite
Front and back of house operational hands on experience
High Quality Service Standards and Guest Satisfaction focus
Heavy schedule of travelling. Need for resilience.
University degree or Associates Diploma in Hospitality Management or experience in lieu of

Preferred Skills and Experience:

Arabic language skills would be advantageous
To have extensive related experience or experience in Director level roles

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the Go Hilton Team
Member Travel Program| which provides reduced hotel room rates for you| your
family & friends! We look forward to explaining in detail the range of
excellent benefits that you would expect from a global hotel organization like
Hilton.

Assistant Director of Rooms – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000KN6
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in successfully planning| developing| implementing| and evaluating of
the quality of property’s rooms. The position ensures Rooms Operations meet
the brand’s standards and targets customer needs. Strives to continually
improve guest and employee satisfaction and maximize the financial performance
of the department. Ensures that standards and procedures are being followed.
Assists in leading specific team while meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in guest services| front
desk| housekeeping| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; 2 years
experience in guest services| front desk| housekeeping| or related
professional area.

CORE WORK ACTIVITIES

Supporting the Leading of Rooms Team

• Champions the brand’s service vision for product and service delivery.

• Monitors and promotes room rates| specials| and promotions at the residence.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Front Office| Engineering/Maintenance and
Housekeeping operations.

• Temporarily supervises all areas of the Room Operations department in the
absence of the Room Operations management.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

• Verifies accuracy of room rates to maximize revenue opportunities.

• Uses budgets| operating statements and payroll progress reports as needed to
assist in the management of the Room Operations.

• Participates in the management of departmental controllable expenses to
achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial
goals and objectives.

Ensuring Exceptional Customer Service

• Participates as needed in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a
successful repeat guest recognition program is in use to recognize guest
preferences.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels; effectively responds to and handles guest problems and complaints
seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with
employees.

• Observes service behaviors of employees and providing feedback to
individuals; continuously strives to improve service performance.

• Delivers excellent customer service throughout the customer experience and
encourages the same from other employees.

• Empowers employees to provide excellent customer service within guidelines.

• Creates an atmosphere in all Rooms areas that meets or exceeds guest
expectations.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Interacts with guests to obtain feedback on product quality and service
levels.

Managing and Conducting Human Resources Activities

• Participates in department meetings and continually communicates a clear and
consistent message regarding the Room Operations goals to produce desired
results.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

• Uses all available on the job training tools for employees; supervises on-
going training initiatives and conducting training when appropriate.

• Communicates performance expectations to employees in accordance with job
descriptions for each position.

• Participates in the employee performance appraisal process.

• Coaches| counsels and encourages employees.

• Interviews and assists in making hiring decisions.

• Participates in employee progressive disciplinary procedures as required.

• Schedules employees to business demands and for tracks employee time and
attendance.

• Assists in performing the payroll function.

• Oversees daily shift operations and ensures compliance with all policies|
standards and procedures.

• Drives positive employee engagement by conducting the department feedback
sessions and creating action plans to address open concerns.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Assistant Director of Sales – Sheraton Dubai Creek Hotel & Towers

APPLY HERE

Job Number 19000IEI
Job Category Sales and Marketing
Location Sheraton Dubai Creek Hotel & Towers| Dubai| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Functions as the leader of the property’s group sales effort for properties
with a Director of Hotel Sales. Manages the property|s reactive and proactive
group sales efforts. Shares responsibility for achieving group revenue goals|
guest and associate satisfaction. Implements the brand’s service strategy and
applicable brand initiatives in all aspects of the sales process. Provides
day-to-day leadership oversight to the on-property group sales associates with
a focus on building long-term| value-based customer relationships that enable
achievement of the property’s sales objectives. Maintains ultimate
accountability for verifying that the team maximizes group revenue
opportunities by up-selling and accurately forecasting revenues (e.g.|
catering and group rooms) for all events.

CANDIDATE PROFILE

Competence

Development and Execution of Sales Strategies
Detailed analysis of STAR report| competitive shopping reports and other resources to maintain an awareness of each property market position
Result oriented and cost conscious

Education| Experience & Skills

Fluency in English both oral and written
Good Leadership skills
Excellent selling| negotiation and communication skills
Excellent interpersonal and sales related skills
Ability to communicate customer needs and resolve complaints independently

Pro-active individual who is a natural in influencing and convincing others

Driving license holder
Degree-level qualification
Corporate sales background with minimum 4 years’ experience in 5 star hotel in Dubai
International hotel chain experience preferred

CORE WORK ACTIVITIES

Managing Sales Activities

• Functions as the leader of the property’s group sales effort in support of
the Director of Hotel Sales.

• Solicits| books and develops local group business.

• Recommends booking goals for sales team members.

• Develops and manages group sales revenue and operation budgets| and provides
forecasting reports.

• Works with management team to create and implement a group sales/marketing
plan addressing revenue| customers and market.

• Assists with selling| implementation and follow-through of group sales
promotions.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.||
Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics| Renaissance
Hotels and Resorts (RHR) Savvy Service Basics| Courtyard| SpringHill Suites|
Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or TownePlace
Suites Morning Meeting).

• Coordinates and deploys group sales resources on-property to monitor the
pull-through and sustainment of sales strategies and selling solutions.

• Verifies that the property implements a seamless turnover from sales to
operations and back to sales while consistently delivering high level of
service.

• Manages the property|s reactive and proactive group sales efforts.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process.

• Maintains ultimate accountability for verifying that the team maximizes
group revenue opportunities by up-selling and accurately forecasting revenues
(e.g.| catering and group rooms) for all events.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.| Group Sales
with the Sales Office| Area Sales| Global Sales Organization (GSO)| etc.) to
verify the property needs are being achieved and the sales efforts are
complementary| not duplicative.

• Interacts effectively with guests/clients| sales and kitchen| vendors|
competitors| local community| catering associations and other hotel
departments in order to |maintain guest satisfaction.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

• Develops a close working relationship with operations to execute strategies
at the hotel level.

Leadership

• Manages and directs the on-property group sales effort to achieve hotel
revenue goals by proactively targeting current and new high value accounts in
the market and implementing effective sales deployment strategies to grow
market share.

• Works with the Director of Sales and Marketing to establish understanding of
sales strategy and effective implementation of this strategy for the hotel.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| align performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Keeps an active list of the competition’s best sales people and executes a
recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Shares responsibility for achieving group revenue goals| guest and associate
satisfaction.

• Provides day-to-day leadership oversight to the on-property group sales
associates with a focus on building long-term| value-based customer
relationships that enable achievement of the property’s sales objectives.

_

Director| Connectivity| MEA – Dubai Area Office

APPLY HERE

Job Number 190004U7
Job Category Sales and Marketing
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
_

Cluster Director of Revenue Management – The Fairmont Ajman – United Arab Emirates-Ajman

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Job Description – Cluster Director of Revenue Management (AJM01039)Employee Status:
Regular
Cluster Director of Revenue Management
The
Cluster Director of
Revenue Management is responsible for working with the commercial team to determine strategic goals and tactical efforts- which drive total revenue to Fairmont Ajman and Fairmont Fujairah hotels. The Cluster Director of Revenue Management is then responsible for ensuring that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment.
Hotels Overview:
Fairmont Ajman –
Ideally situated on the Arabian Gulf in Ajman- UAE- the Fairmont Ajman has opened in May 2015. The hotel is in close proximity to both Sharjah and Dubai airports. The hotel features 252 guestrooms and suites- including two luxurious penthouse offerings- a multitude of dining options and fitness facilities. The beachfront location offers guests a wide range of leisure activities including water sports and diving as well as access to shopping and cultural excursions. Event planners can take advantage of 2-000 square meters of indoor function space as well as outdoor facilities
Fairmont Fujairah –
Located on the east coast of the United Arab Emirates with sweeping views of the Gulf of Oman and lauded for its natural beauty set against the backdrop of the historic Hajar Mountains- a Fairmont flag will fly at Fairmont Fujairah. The project will consist of a 194-room hotel with dedicated meeting facilities- a Willow Stream spa and a marina. The hotel is scheduled to open in the last quarter of 2016.Summary of Responsibilities:
Reporting to the General Manager- responsibilities and essential job functions include but are not limited to the following:

– Ensuring that inventory allocation and pricing parameters are positioned t

support the overall revenue goals of the hotel

– Maximizing net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
– Ongoing education of Reservations and Front Office ensuring revenue management concepts are understood
– Monitoring demand and recommend selling strategies.
– Conducting regular audits of PMS- CRS- GRC- GDS- ensuring accuracy of rates- package information and availability.
– Monitoring and executing rate strategies using inventory management tools [CRS- PMS- etc].
– Working with the commercial team to determine effective and engaging offers- which are then offered to the right customer in the right channel.

Is engaging and supports the hotels selling strategy in all distribution systems.
– Completes all rooms and revenue forecasting.
– Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business- using Fairmont guidelines.
– Tracking competitive set pricing and yield strategies- understanding the comp set`s reaction to changes in the marketplace.
– Preparing materials for the weekly Revenue Management Meetings and follows the Fairmont guidelines for meeting content.
– Preparing timely revenue summaries as required.
– Overseeing the input of contracted wholesale space for each season.
– Reviewing and providing feedback on commentaries for each market segment.
– Recording- maintaining and analyzing current- historical and statistical data
– Participating in the planning processes for the hotel budget- marketing and strategic plans.
– Providing leadership and guidance to the reservations team.
– Monitoring to ensure telephone sales techniques are employed in such a way as to support our selling strategies and driving customer loyalty.
– Ensuring a clean and safe working environment in accordance to health regulations and adhere to all Fairmont Environmental policies and procedure
Qualifications :
• At least
2 years minimum experience is a similar role • Degree in Hotel /Hospitality in Management. • Demonstrated performance track record • Must display strong analytic al- organizational and administrative skills to be able to deal with multiple priorities simultaneously. • Must be flexible with the ability to sustain a high level of productivity and efficiency at all times. • Proven leadership- organizational and guest service skills. • Excellent written and verbal communication skills • Strong working knowledge of Property Manager (Opera)- IDeaS- MFR (Opera CRS) • Strong knowledge of Microsoft Office • Proven leadership skills- experience managing colleagues a plus. • Strong problem solving abilities. • Adapt to change quickly and strong multi-tasking.

Physical Aspects of Position (include but are not limited to ):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling- pushing- pulling- lifting
Occasional ascending or descending ladders- stairs and ramps

Visa Requirements:
Please note that you must be eligible to live and work in Ajman. We will assist successful applicants with the visa process and provide flights and accommodation.

Director of Public Relations & Marketing Communications – Marriott Hotel Al Forsan – Abu Dhabi

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Job Number 18003B1D
Job Category Sales and Marketing
Location Marriott Hotel Al Forsan| Abu Dhabi| Abu Dhabi| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

The Director of Marketing Communications is responsible for the planning|
direction| control| and coordination of all communication activities| with an
emphasis on public relations. Promotes and maintains good communications in
order to enhance the prestigious image of the hotel and by doing so
contributes to the revenues of the hotel.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Managing Marketing Communications Activities

• Develops an annual communications plan with specific goals and budgets as
outlined in the hotel|s marketing plan/communications manual. Prepares working
plans to achieve goals and ensures the communications team is fully briefed on
goals and progress.

• Compares actual achievements against goals on a regular basis and takes
corrective action.

• Assists the DOM in the planning of all mailing activities| and oversees
their execution.

• Ensures that the corporate ID manual is kept up-to-date and implemented as
appropriate.

• Prepares on a timely basis the monthly sales & marketing “communications”
report.

• Supervises and directs photography for advertising| collateral and public
relations purposes in liaison with the DOM| the advertising agency and the
field marketing department at corporate office.

• Ensures the department has a comprehensive master slide/photo/CD library for
all advertising| collateral and public relations activities| and regularly
sends these to corporate office for the image library.

• Supervises operations of the in-house art department.

• Monitors activities of competitor hotels and trends within the industry.

Managing Public Relations Activities

• Acts as official spokesperson for the hotel when appropriate and responds to
all media requests within 24 hours.

• Compiles and maintains a comprehensive list of media contacts and manages
them as per the media account management system. Delegates assigned accounts
to communications staff as appropriate but takes full responsibility for the
key media by maintaining and developing close relationships

• Prepares press releases for appropriate targeted media| locally| regionally
and internationally.

• Works closely with the corporate and international press offices on
developing story angles.

• Plays a key role in community and government relations as well as VIP
handling.

• Secures opportunities| directs and attends hotel sponsored events| and
develops targeted partner relationships.

• Creates and organizes press promotional activities.

• Participates in the press events/trips organized by the regional PR offices
as required.

• Conducts press blitzes when appropriate.

• Ensures press kit information is comprehensive and kept up-to-date.

Managing Advertising Activities

• Works with the DOM and advertising agency on the rooms and food & beverage
tactical advertising campaigns| creative and media plans.

• Maximizes advertising budget by ensuring that the hotel|s creative message
and media activities are consistent with the advertising of sister hotels and
the company group advertising.

• Ensures that the advertising creative is in synergy with the company|
projecting a consistent and quality message.

• Reviews the hotel|s market segmentation and other appropriate marketing
reports to ensure that the media scheduling matches those segments.

• Monitors and maintains media schedules as well as prompt settlement of
accounts.

Managing Direct Marketing Activities

• Takes an integrated approach to DM activities| ensuring a consistent and
quality image is projected.

• Assists the DOM in the planning| implementation and tracking of electronic
marketing activities.

• Maintains budget control.

Manages Collateral

• Coordinates and executes production of all printed materials| with
assistance of advertising agencies| following the specifications stipulated in
the corporate ID manual.

• Ensures hotel information is updated regularly on the internet/intranet.

• Supervises the production and quality of all displays and temporary signage
in hotel public areas.

• Supervises and budgets for quality gift items as appropriate. Ensures
correct usage of hotel logo on gift items as stipulated in corporate ID
manual.

• Supervises the in-house graphic designer and/or print shop.

_

Cluster Director of Finance – Yas Hotel Abu Dhabi – Abu Dhabi

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Job Number 19000GZQ
Job Category Finance and Accounting
Location Yas Hotel Abu Dhabi| Abu Dhabi| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

Functions as the strategic financial business leader for a cluster of
properties within a market. Responsible for achieving financial goals at each
participating property. The position champions| develops and implements
property-wide strategies that deliver products and services to meet or exceed
the needs and expectations of the brand’s target customer and property
employees. The position provides the financial expertise to enable the
successful implementation of the brand service strategy and brand initiatives
while maximizing the return on. In addition| creates and executes a business
plan that is aligned with the brand’s business strategy and focuses on the
execution of financial and accounting activities and the delivery of desirable
financial results.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor|s degree in Finance and Accounting or related major; 2 years
experience in the finance and accounting or related professional area.

OR

• Master|s degree in Finance and Accounting or related major; no work
experience required.

CORE WORK ACTIVITIES

Engaging in Strategic Planning and Decision Making

• Develops means to improve profit| including estimating cost and benefit and
exploring new business opportunities.

• Analyzes information| forecasts sales against expenses and creates annual
budget plans.

• Compiles information| analyzes and monitors actual sales against projected
sales.

• Analyzes differences between actual budget wages and forecasted wages for
more efficient budget planning.

• Identifies the underlying principles| reasons| or facts of information by
breaking down information or data into separate parts.

• Thinks creatively and practically to develop| execute and implement new
business plans.

• Creates the annual operating budget for the properties.

• Provides analytical support during budget reviews to identify cost saving
and productivity opportunities for property managers.

• Leads the development and implementation of a comprehensive annual business
plan which is aligned with the company’s and brand’s strategic direction.

• Produces accurate forecasts that enable operations to react to changes in
the business.

• Collaborates with Operations and Revenue Managers to develop effective
revenue management strategies.

Leading Finance & Accounting Teams for Cluster

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Communicates the strategic goals| the focus and the owner priorities to
subordinates in a clear and precise manner.

• Oversees internal| external and regulatory audit processes.

• Provides on going analytical support by monitoring the operating
department’s actual and projected sales.

• Uses financial expertise and analytical models to evaluate mix of transient
and group revenue.

Anticipating and Delivering on the Needs of Key Stakeholders

• Demonstrates a commitment to meeting the needs of all key stakeholders.

• Understands and meeting the needs of key stakeholders (owners| corporate|
guests| etc.).

• Advises the GM and executive committee on existing and evolving
operating/financial issues.

• Demonstrates an understanding of cash flow and owner priorities.

• Manages property working capital and cash flow in accordance with brand SOPs
and owner requirements.

• Understands the owners| perspective and ROI expectations.

• Attends meetings and communicating with the owners| understanding the
priorities and strategic focus.

Developing and Maintaining Finance and Accounting Goals

• Ensures Profits and Losses are documented accurately.

• Monitors all taxes that apply| ensuring that taxes are current| collected
and/or accrued.

• Submits reports in a timely manner| ensuring delivery deadlines.

• Improves profit growth in operating departments.

• Coaches management team to ensure revenue goals are met and opportunities
are identified and addressed.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Sets aggressive goals that will drive the cluster|s financial performance.

• Provides pricing and inventory recommendations that increase market share
and attain revenue growth and profit goals.

Managing Projects and Policies

• Champions the use of technology to create operational efficiency.

• Reconciles balance sheet to ensure account balances are supported by
appropriate documentation in accordance with SOPs.

• Identifies key projects and manages associated Capital Expenditure funds for
implementation of brand initiatives| product improvement and increased revenue
potential.

Managing and Conducting Human Resource Activities

• Ensures employees are treated fairly and equitably.

• Holds staff accountable for successful performance.

Additional Responsibilities

• Shares alternative viewpoints and encourages others to do so as well.

• Generates and provides accurate and timely results in the form of reports|
presentations| etc.

• Negotiates effectively while maintaining positive relationships with others.

• Participates in sales strategy and revenue management meetings.

_

Director of Operations – Dubai Marriott Harbour Hotel & Suites – Dubai

APPLY HERE

Job Number 19000G7I
Job Category Rooms and Guest Services Operations
Location Dubai Marriott Harbour Hotel & Suites| Dubai| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Functions as the strategic business leader of the property|s Hotel Operations.
Areas of responsibility may include Front Office| Recreation/Health Club|
Housekeeping| Food and Beverage/Culinary and Engineering/Maintenance. Position
works with direct reports (department heads) to develop and implement
departmental strategies and ensures implementation of the brand service
strategy and brand initiatives. The position ensures Hotel Operations meet the
brand’s standards| targets customer needs| ensures employee satisfaction|
focuses on growing revenues and maximizes the financial performance of the
department and developing positive owner relations. Develops and implements
property-wide strategies that deliver products and services to meet or exceed
the needs and expectations of the brand’s target customer and employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
guest services| front desk| housekeeping| sales and marketing| management
operations| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the guest services| front
desk| housekeeping| sales and marketing| management operations| or related
professional area.

CORE WORK ACTIVITIES

Managing Profitability

• Demonstrates and communicates key drivers of guest satisfaction for the
brand’s target customer.

• Analyzes service issues and identifies trends.

• Makes and executes the necessary decisions to keep property moving forward
toward achievement of goals.

• Works with hotel management team to develop an operational strategy that is
aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

• Monitors hotel operations sales performance against budget.

• Reviews reports and financial statements to determine hotel operations
performance against budget.

• Coaches and supports operations team to effectively manage occupancy & rate|
wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual
wages| coaching direct reports to address problem areas and holding team
accountable for results.

Leading Operations and Department Teams

• Champions the brand’s service vision for product and service delivery and
ensures alignment amongst the hotel leadership teams.

• Develops systems to enable employees to understand guest satisfaction
results.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate
corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain
feedback on quality of product| service levels and overall satisfaction.

• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or
exceeds guest expectations.

Managing and Conducting Human Resources Activities

• Facilitates the development of creative solutions to overcome obstacles and
ensures implementation to continually improve guest satisfaction results.

• Ensures employees are treated fairly and equitably.

• Ensures that regular| ongoing communication is happening in Operations
(e.g.| pre-shift briefings| staff meetings).

• Fosters employee commitment to providing excellent service| participates in
daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings
with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Solicits employee feedback| utilizes an “open door policy” and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.

• Champions change| ensures brand and regional business initiatives are
implemented and communicates follow-up actions to team as necessary.

_

Cluster Director of Purchasing – JW Marriott Marquis Hotel Dubai – Dubai

APPLY HERE

Job Number 19000FZY
Job Category Finance and Accounting
Location JW Marriott Marquis Hotel Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY:

Negotiates with suppliers and verifies and authorizes purchase requisitions
and purchase order. Advices other departments on purchasing procedures
maintains full and up-to-date information regarding store inventory.
Responsible for procurement of FF&E _I_ Capex including bidding and
negotiation process.

Responsible for negotiation and tender process for all service contracts.

CANDIDATE PROFILE:

Experience:

2-year degree from an accredited university in Business Administration| Marketing| Hotel and Restaurant Management| or related major; 1 year experience in procurement| purchasing or related professional area.

Skills and Knowledge

N/A

Education or Certification

High school diploma or GED; 2 years| experience in procurement purchasing or related professional area.

CORE WORK ACTIVITIES

__

_The following are specific responsibilities and contributions critical to the
successful performance of the position:_

Managing Supplier and Vendor Relations

• Negotiates with selected suppliers and obtain quotations

• Coordinates and arranges site visits with contractors and end-users for
obtaining necessary quotations.

• Keeps close frequent contact with suppliers to maintain up-to-date market
and product information.

• Identifies and selects reliable and regular suppliers for daily food and
beverage evaluation and vendor selection.

• Prepares and negotiates contracts with selected suppliers.

• Attends and participates in food tasting panel for food and beverage
evaluation and vendor selection.

• Prepares and negotiates contracts with selected suppliers.

• Attends exhibitions/seminars for sourcing new suppliers and products with
better price-performance.

• Persuades suppliers to offer or extends rebate program

Managing Procurement Activities

• Verifies and authorizes procurement orders.

• Places orders and expedites deliveries.

• Prepares tender executes tender openings for selected items and compares
tenders for procurement decision.

• Sources alternative products with competitive prices| while striving to
maintain better or comparable quality| standard and services.

• Prepares and submits monthly cost saving report to Director of finance.

• Explores opportunities for green procurement and actively participates in
the recycling program.

• Provides suggestions to other departments to achieve cost savings while

Still fulfilling their requirements.

_

Cluster Director of Sales – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Director of Sales manages the hotel sales and marketing plans by
recommending growth efforts| monitoring progress| and ensuring that the hotel
is competitively positioned within the local marketplace.
What will I be doing?
As Director of Sales| you are responsible for working closely with the Senior
Management Team to drive business needs and expand existing business through
promotional efforts and sales channels. A Director of Sales will work to
develop the sales group and groom a high-performing sales team. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional suppor

Prepare company contracts for the hotel in accordance with current business and pricing condition

Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinato

Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future succes

Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Assistant Director of Materials Management – Beach Rotana – Abu Dhabi

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JOB REF: 3868036
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic Materials professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.
Job Summary
The Assistant Director of Materials is responsible for the day to day
operation in the absence of the Director of Materials Management- provides
essential supervision- administrative assistance and maintains full and
adequate purchases / stock requirements of the Hotel.
General Duties and Responsibilities: __

Manage administratively the office staff personnel (buyers and storekeepers)- schedules- appraisals and training

Ensure smooth process of purchase requests allocated by Director of Materials Management to all buyers including sel

Ensure to set policy and procedures (quotations- documentation- specification and explanation) are being followed and practiced
Ensure availability of storerooms stocks at all times according to set Min Max stock levels
Ensure to verify that daily market list is delivered. Question discrepancies and delays
Ensure to verify all system updates concerning data stock items- regarding name- packing- weight and units
Ensure to review- check and update constantly entered quotations concerning price and duration validity
Ensure to coordinate with the Head Storekeeper by reviewing periodically the established Min / Max Storerooms stock levels for update requirements
Ensure that all issuance (Fax) for all approved purchase orders to the respective vendors are delivered on time
Ensure to print the weekly |Order Pending Report| to follow up and verify approved requests- items not delivered according to the specified vendor`s delivery dates
Ensure and coordinate with the Head Storekeeper the proper Hygiene & Safety procedures in all storerooms
Ensure to provide constant and accurate feedback to the Materials Manager and Department Heads on market conditions- items availability- seasonal items- delivery lead times and price trends
Manage to identify and recommend new market products in terms of quality and price competitiveness
Ensure to monitor vendors reliability and services- establishes new contracts with prospective vendors

Environment- Health & Safety Responsibilities:

Adhere with the EHS legislation and EHSMS policies- procedures and EHSMS Manual relevant to their scope of work.
Conduct and document risk assessment for all procedures and activities with consultation and involvement of departmental colleagues and others- followed by implementation of recommended control measures. Accordingly Health and safety hazard assessment form and Environmental aspect assessment form are prepared.
Identify and provide required resources in developing and maintaining the EHS system.
Collect and review relevant EHS data and take action on the outcomes of EHS audits on a regular basis.
Make sure to fully investigate all incidents reported and to fully implement the preventive measures.
Ensure effective emergency procedures are in place and practiced regularly.
Ensure all EHS responsibilities are clearly defined and allocated in position descriptions or duty statements (job descriptions).
Formulate and implement specific EHS rules for activities conducted within areas under their control- coordinating with other departments or contractors.
Report to the EHS in-charge- concerned department or Department Head if required in case any colleague or contractors breach EHS rules and procedure within their scope of work.
Report and document all incidents acquiring within their scope of work- actively participate and cooperate with incident investigation process and take appropriate action as per the investigation recommendation.
Ensure all colleagues in the department are adequately trained (on job / off job) on EHS on regular basis.

We are currently seeking for passionate and dynamic Materials professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.

Job Summary

The Assistant Director of Materials is responsible for the day to day
operation in the absence of the Director of Materials Management- provides
essential supervision- administrative assistance and maintains full and
adequate purchases / stock requirements of the Hotel.

General Duties and Responsibilities: __

Environment- Health & Safety Responsibilities:

Education- Qualifications & Experiences

You should be ideally having a bachelor degree with previous experience in
Materials within a multi national group. Command of an international computer
purchasing system software & previous Middle East experience are an essential.
Good command of written and spoken English is a must; knowledge of Arabic
language is an added benefit.

Corporate Accounts Director – Le Royal Meridien Abu Dhabi – Abu Dhabi

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Job Number 190002U7
Job Category Sales and Marketing
Location Le Royal Meridien Abu Dhabi| Abu Dhabi| United Arab Emirates

Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
At Le Meridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Meridien.

JOB SUMMARY

Provides total account management support for assigned property accounts.
Executes the overall account strategy for assigned accounts to generate and
maximize business for the property. Applies the principles of strategic
account management. Partners with Sales and Marketing leadership| and the
property Leadership team| to develop a comprehensive strategic plan to grow
market share from assigned accounts. As an Account Manager| develops strong
partnerships with buyers for the purpose of penetrating and growing market
share and driving sales for hotel. Focuses specifically on growing market
share from transient and group revenue. Dependent on the size of the property|
the position may also provide day-to-day supervision of Account Sales
associates.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; no work
experience required.

CORE WORK ACTIVITIES

Maximizing Revenue & Managing Profitability

• Develops and implements the overall account strategy for assigned accounts.

• Retains| expands and grows account revenue of existing accounts through
total account penetration| margin management| and implementation of sales and
marketing initiatives.

• Penetrates assigned accounts for group and transient| as well as exploring
opportunities for extended stay and catering sales business.

• Identifies and aggressively solicits new accounts in coordination with any
relevant Sales and Marketing colleagues and Above Property Sales.

• Develops and implements strategic sales plans .

• Builds and strengthens Accounts with existing and new customers| industry
organizations and brand network to enable future bookings. Activities include
sales calls| entertainment| FAM trips| trade shows| etc.

• Understands the overall market dynamics – competitors’ strengths and
weaknesses| economic trends| supply and demand etc. and how to sell to
assigned accounts.

• Identifies emerging business opportunities and risks within assigned
accounts and provide feedback to key stakeholders (i.e. property Leadership).

• Identifies and implements process improvements and best practices.

• Promotes accountability to drive superior business results.

• Achieves account revenue and sales goals as defined by Leadership. Develop
and achieve operating budgets and manage controllable expenses.

• Anticipates and identifies business opportunities and challenges and respond
with a profitable strategy that aligns with overall business direction.

• Increases local penetration of high potential accounts to optimize demand
across all brands and satisfy important property needs.

• Engages in property related events that support the development of existing
and new accounts (e.g.| GM Reception| Concierge Level hospitality| etc).

Managing Sales Activities

• Executes sales strategy to achieve property goals.

• Maintains current business Accounts for new business within accounts.

• Executes designated sales strategies to develop and solicit specific
accounts to achieve revenue goals.

• Includes successful execution of Sales strategies and business processes.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Establishes and maintains accurate and up-to-date customer| account and
opportunity data each account in Opera Sales and Catering to ensure accurate
reporting.

• Executes and supports Customer Service Standards and hotel’s Brand
Standards.

• Participates in and practice daily service basics of the brand (i.e.| MHR
Spirit to Serve Daily Basics| RHR Savvy Service Basics| Courtyard Basics of
the Day).

• Leverages methodologies| technical and business knowledge across the market.

Building Successful Relationships

• Collaborates and engages third parties that are sourced through the
organization for their individual travel or group planning needs.

• Serves as the account’s “local service guarantee” by ensuring that
outstanding service delivery is maintained at every customer touch point|
issues are resolved timely and to the customers’ 100% satisfaction.

• Leverages Above Property Sales and property Leadership to ensure account
saturation | pull-through of account strategies and selling solutions at
the local property level.

• Develops a close working Account with Operations to ensure execution of
strategies at the hotel level.

• Leverages all available sales channels| (e.g.| marriott.com| group and
transient intermediaries| field sales| worldwide reservation offices| etc)| in
an effort to optimize sales revenues.

Providing Exceptional Customer Service

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solutions both prior to| and
during the program/event.

• Acts as the customer’s advocate through understanding account needs and
opportunities.

• Resolves guest issues that arise in the sales process. Brings issues to the
attention of property leadership.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
features and services that best meet their needs and exceed their
expectations| while building a Account and loyalty to the business.

Additional Responsibilities

• Conducts and coordinates site inspections for hotels| as required.

• Performs other duties| as assigned| to meet business needs.

_

Assistant Director of Catering & Conference Services – The Fairmont Ajman – United Arab Emirates-Ajman

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Job Description – Assistant Director of Catering & Conference Services (AJM00978)Employee Status:
Regular
Assistant Director of Catering & Conference Sales
Overseeing the Conference Services and Catering team- the Assistant Director of Catering will work alongside the Cluster Director of Sales and Marketing to effectively manage all catering- conference services and banquet activities
Hotel Overview:
Ideally situated on the Arabian Gulf in Ajman- UAE- the Fairmont Ajman has opened in May 2015. The hotel is in close proximity to both Sharjah and Dubai airports. The hotel features 252 guestrooms and suites- including two luxurious penthouse offerings- a multitude of dining options and fitness facilities. The beachfront location offers guests a wide range of leisure activities including water sports and diving as well as access to shopping and cultural excursions. Event planners can take advantage of 2-000 square meters of indoor function space as well as outdoor facilities.
Summary of Responsibilities:
Reporting to the Cluster Director of Sales and Marketing responsibilities and essential job functions include but are not limited to the following:
Assists the Director in following up on all catering- group sales and the business center`s activities in the hotel- from booking events to their execution
Work with the Director to prepare departmental budget and forecasts- operating within set parameters- ensure effective cost control
To establish and maintain rapport with clients- prior to- throughout and post-conference- exceeding their expectations and encouraging repeat business. Conduct site inspections and sales activities as required.
To actively review all JDPower results- Richey Reports and Advisory Board Meeting Minutes- communicate the results to the Conference Services and Catering and develop an action plan to address any deficiencie

To control function space maximization and ensure Delphi standards are me

Assists the Director to develop the annual business and marketing plan for the department in conjunction with the Director of Sales and Marketin

To ensure meetings and function rooms are properly maintained at all times. Liaise with Food and Beverage outlets with regards to reservations and flow of client

To ensure Health and Safety standards are complied with at all times. Adherence to company |Green| initiatives
To participate or be represented in the following meetings: Department Head- Food and Beverage- Forecasting- Budget- Rooms Yield Management- Pre-Convention as well as any other meetings within the hotel that effect/are affected by the Conference Services and Catering
To expedite function bookings; prepare resumes- event contracts- etc. Compilation and distribution of conference agendas and event orders
To ensure maximum employee satisfaction. Conduct monthly and annual performance reviews
To coordinate training for all department individuals for best carrying out their responsibilities and duties.

Qualifications:

Post-Secondary education- or graduate of recognized Hotel & Restaurant Management Program or equivalent
Three year experience as a Sales or Catering Manager in a large- full-service luxury hotel
Full understanding of the luxury hotel market
Strong leadership- dynamic personality- excellent interpersonal skills- a reputation for integrity- and a proven role model
Possess or attain CMP designation within three years
Working knowledge of MS systems and Delphi preferred
Strong written and verbal communication skills. Multi-lingual is an asset

Director of Sales – La Ville Hotel & Suites CITY WALK – Dubai

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Job Number 19000DGE
Job Category Sales and Marketing
Location La Ville Hotel & Suites CITY WALK| Dubai| Autograph Collection|
Dubai| United Arab Emirates
Brand Autograph Collection Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where details play a leading role to deliver uniqueness| where creativity is
the main character to create experiences informed by unique perspectives on
design| craft and hospitality – Autograph Collection is the place for
unconventional hotel experiences. If you want to be part of something Exactly
Like Nothing Else| you are ready to join the _La Ville Hotel & Suites City
Walk Dubai Autograph Collection_ and champion individuality.

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with
a focus on building long-term| value-based customer relationships that enable
achievement of property sales objectives. Achieves personal booking goals and
makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 3 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 1 year experience in the sales and
marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and
effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing
revenue| customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions| both internal
and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue
potential (e.g.| sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS| Group) in the
absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy
to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of
improvement.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies customer service and
creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

• Meets with guests during pre- and post-convention meetings to obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels| execution against contract and overall
satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to
individuals.

• Incorporates guest satisfaction as a component of department meetings with a
focus on continuous improvement.

• Executes and supports the company’s Customer Service Standards and
property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and ensuring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Building Successful Relationships

• Develops and manages relationships with key stakeholders| both internal and
external.

• Works collaboratively with off-property sales channels (e.g.| Event Booking
Center| Market Sales| GSO) to ensure the property needs are being achieved and
the sales efforts are complementary| not duplicative.

• Works with Human Resources| Engineering and Loss Prevention to ensure
compliance with local| state and federal regulations and/or union
requirements.

• Attends customer events| trade shows and sales missions to maintain| build
or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

_

Director of Spa – The St. Regis Saadiyat Island Resort – Abu Dhabi

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Job Number 180031UW
Job Category Spa
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Abu Dhabi|
United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.

JOB SUMMARY

Responsible for managing and supervising all areas of the spa| including its
programs| services| hours of operation| facilities and staff. Coordinates the
delivery of spa services| including salon| skin care| fitness and wellness|
massage| program coordinating| reservations| reception desk and locker room
areas. As a department head| directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
spa| guest services| front desk| sales and marketing| or related professional
area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the spa| guest services|
front desk| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research| product selection and purchasing| product
display.

• Manages supply inventories and purchasing control| including uniforms.

• Monitors the spa|s actual and projected sales to ensure revenue goals are
met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs| group amenities| group turndown gifts| letters and invitations|
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs| gift with
purchase| co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and
advertising.

• Identifies and recommending new products and product enhancements to remain
competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such as guest amenities| linen expense|
professional salon products| plants| decorations and paper supplies to achieve
or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service| and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Reviews findings with employees to develop appropriate corrective action|
sharing plans with property leadership and ensuring corrective action is taken
to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Develops| implements and maintains a Spa orientation program for employees
to receive the appropriate new hire training to successfully perform their
job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open| collaborative relationships with employees
and ensuring employees do the same within the team.

• Solicits employee feedback| utilizes an “open door” policy and reviewing
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures that regular on-going communication is happening in all areas of
responsibility to create awareness of business objectives and communicates
expectations| recognizing performance| and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team
members.

_

Assistant Director of Beverage & Food – Renaissance Downtown Hotel – Dubai

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Job Number 19000DKY
Job Category Food and Beverage & Culinary
Location Renaissance Downtown Hotel| Dubai| Dubai| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Relocation? Yes
Position Type Management
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

JOB SUMMARY

Provides leadership and direction to all Food and Beverage outlets and staff
including Restaurants| In Room Dining| Services and Beverage outlets. Manages
the daily activities and monitors the performance of the Food and Beverage
management and service teams. Verifies that all outlet operational policies
and procedures are maintained throughout the outlets. Verfies that Hazard
Analysis and Critical Control Points (HACCP)| Occupational Safety and Health
Administration (OSHA) and regional Alcoholic Beverage Commissions guidelines
are maintained. Assists the Director of Food and Beverage (F&B) in developing
and managing the strategic plan for the Food and Beverage division including
budget administration| forecasting| inventory and cost control. Manages the
development of the Food and Beverage outlet management team. Manages and
creates Food and Beverage marketing and promotional opportunities for the
outlets to draw clientele from the local market.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage|
culinary| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 2 years experience in the food and beverage| culinary| or
related professional area.

CORE WORK ACTIVITIES

Managing Food and Beverage Team

• Provides leadership and direction to all Food and Beverage outlets and staff
including Restaurants| In Room Dining| Café Services and Beverage outlets.

• Manages the daily activities and monitors the performance of the Food and
Beverage management and service teams.

• Verifies that all outlet operational policies and procedures are maintained
throughout the outlets.

• Verifies that Hazard Analysis and Critical Control Points (HACCP)|
Occupational Safety and Health Administration (OSHA) and regional Alcoholic
Beverage Commissions guidelines are maintained.

• Assists the Director of Food and Beverage (F&B) in developing and managing
the strategic plan for the Food and Beverage division including budget
administration| forecasting| inventory and cost control.

• Manages the development of the Food and Beverage outlet management team.

• Manages and creates Food and Beverage marketing and promotional
opportunities for the outlets to draw clientele from the local market.

• Monitors the status and progress of each outlet and to maintain consistency
in all area of Food and Beverage operations.

  • Researches market
    trends and concepts to recommend appropriate products| services and
    operational changes necessary to maintain guest satisfaction.

    • Maintains and demonstrates strong knowledge of food and beverage trends
    within the hospitality industry.

    • Verifies that all Food and Beverage outlet teams are properly trained in the
    areas of sanitation| food safety| and customer service.

    Managing and Conducting Human Resources Activities

    • Interviews| selects and trains employees.

    • Appraises employee|s productivity and efficiency for the purpose of
    recommending promotions or other changes in status.

    • Manages the performance of the Exhibit Hall team including annual
    performance evaluations| career planning and training requirements. < • Monitors employee attendance and records absences/tardiness. • Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Additional Responsibilities • Complies with all corporate accounting procedures. • Perform other duties as assigned. _

  • Area Director| Marketing UAE – Luxury Brands – Dubai Area Office – Dubai

    APPLY HERE

    Job Number 190007BQ
    Job Category Sales and Marketing
    Location Dubai Area Office| Dubai| United Arab Emirates
    Brand Corporate
    Schedule Full-time
    Relocation? No
    Position Type Management

    Start Your Journey With Us
    Marriott International is the world’s largest hotel company| with more brands|
    more hotels and more opportunities for associates to grow and succeed. We
    believe a great career is a journey of discovery and exploration. So| we ask|
    where will your journey take you?
    JOB SUMMARY
    The UAE Area Director| Marketing – Luxury Brands will support the hotels drive
    all aspects of marketing efforts in the areas of loyalty| digital|
    partnerships| field marketing and program activation to generate profitable
    revenue to increase RevPAR| market share| and brand awareness and as such
    support hotels business goals| drive commercial performance and strengthen our
    luxury brands in the UAE. The role will support each hotel’s Director of Sales
    and Marketing/Directors of Marketing efforts to understand and apply consumer
    insights into hotel marketing plans and deliverables| confirm that marketing
    activities are aligned with the hotel’s business plan and need times| maximize
    efficiency of hotel marketing spend| and develop hotel collateral and co-op
    campaigns. This position will also closely partner with the Middle East and
    Africa Luxury Brands team to ensure that the global vision is applied in the
    UAE and programming is aligned with brand standards| brand voice and fully
    utilizes all available tools and resources. The role will work closely with
    global| regional and hotel leadership and as well Sales & Distribution|
    Revenue and Operations teams towards objectives.
    Key accountability areas include: (1) developing and implementing property and
    market-based strategic plans for both operating and pre-opening hotels based
    on local need-time and demand generation opportunities and (2) executing and
    ensuring pull through of marketing programs| channels| platforms and
    initiatives

    CANDIDATE PROFILE

    Education and Experience
    • College degree in hospitality management or marketing preferred.
    • Preferably has 10+ years global marketing leadership experience from within
    the luxury hospitality or luxury retail sector.
    • Experience leading a team.
    • Experience in corporate marketing communications| brand management or
    advertising agency
    • 1-3 years internet marketing experience| including awareness of search
    engines and web optimization tactics.

    Skills and Competencies
    • Demonstrated ability to develop and implement successful marketing
    strategies for individual properties| including specialized amenities such as
    golf or spas.
    • Ability to work autonomously.
    • Demonstrated ability to maintain and grow business of complex hotels with
    effective marketing plans and programs.
    • Proven track record of excelling in property marketing role and providing
    consistent high level marketing leadership.
    • Demonstrated ability to use standard software applications (e.g. Excel|
    PowerPoint| on-line database applications| internet).
    • Excellent relationship management and negotiation skills; demonstrated
    ability to develop and maintain relationships with senior leaders (e.g. GMs|
    Sales and Revenue Leaders| Regional Team| media representatives) and external
    agencies and partners.
    • Strong problem solving and decision making skills.
    • Able to effectively prioritize multiple tasks for multiple stakeholders.
    • Capable of listening and counseling stakeholders on best approach| including
    what non-value add efforts to drop.
    • Deep knowledge of leisure| group| and business transient hospitality
    business in defined market(s).
    • Knowledge of hotel sales and operations and associated challenges from the
    marketing perspective.
    • Knowledge of food and beverage marketing trends.
    • Knowledge of need time strategy as developed by Revenue Management.
    • Understands how to apply and leverage corporate marketing programs|
    platforms| and tools.

    CORE WORK ACTIVITIES
    Develops and implements property and market-based strategic plans| for both
    operating and pre-opening hotel| based on local need-time and demand
    generation opportunities.
    • Reviews and collaborates on marketing elements of hotel business plans;
    Understands and applies regional consumer insights into hotel business plan.
    • For pre-opening hotels| lead strategy and provide guidance to setup the
    right tools and resources during ramp up to opening
    • Confirms defined marketing activities are appropriate to achieve desired
    hotel business objectives; Guides local property marketing spend to ensure
    maximum productivity/ROI and brand identity/marketing communications standards
    adherence and to eliminate non-value-added expenditures.
    • Incorporates global brand marketing objectives into the hotel plans| when
    appropriate (i.e. brand voice| participation in any required global brand
    marketing activities).
    • Liaise with the Digital Field Marketing Manager to ensure online platforms|
    digital campaigns| CRM and media are optimized to drive improved revenue and
    profitability to the hotels
    • Analyzes and directs property decision on marketing channel mix; makes
    recommendations to the Regional VP of Sales and Brand Marketing and the hotel
    Director of Sales and Marketing.
    • Reviews and evaluates hotel| regional and tactical online analytics to help
    guide marketing strategy.
    • Selectively attends hotel strategy planning meetings with strategic agency.

    Leads and executes pull through of marketing programs| channels| platforms and
    initiatives.
    • Develops or consults on hotel collateral| specifically helping hotels make
    appropriate decisions on what collateral can benefit from using a template vs.
    customized materials. Ensures hotel compliance with brand standards and brand
    voice in all collateral.
    • Develops and executes integrated marketing campaigns (e.g. print| banner
    ads| email| hotel website)| using best practices and in alignment with brand
    identity.
    • Identifies opportunities to plan multi-hotel promotional marketing
    activities. Works with revenue management partner to develop relevant
    promotions and packages.
    • Drive the positioning / activation of the restaurants & bars on the local
    market. Work with internal and external resources to define clear positioning
    for relevant outlets that resonates under the overall hotel positioning.
    Develop & implement local marketing activities aiming to engage with locals
    and increase capture ratio from in-house guests.
    • Act as a Brand Champion with the hotel teams. Together with the hotels teams
    and MEA Brand team| drives brand activation and ensure the brand experience
    comes alive through the hotels ‘messaging and guest experience.
    • Work closely with the Continent PR teams to define unique stories that
    assist amplify the positioning of the hotels and the luxury brand and increase
    awareness across the eight luxury brands
    • Works closely with Digital Field Marketing teams to develops eMarketing and
    paid on-line advertising strategies for stakeholder properties (e.g. Onsite
    marketing| email campaigns| PPC keyword submissions| SEO| eBrochures/modules|
    eProposals| eChannel advertising) maximizing on-line marketing opportunities
    (e.g. cvent| starcite) and other digital media. Maintains frequent| active
    engagement with eCommerce manager to ensure alignment| pull-through| and 2-way
    communication about the status| performance evaluation| opportunities| and
    issues related to online programs and initiatives.
    • Ensures corporate| and/or regional marketing programs are pulled through at
    the property level; Supports deployment of new marketing and initiatives.
    • Executes photo and video shoots for and with hotels| as needed.
    • Ensures hotels within a geographically defined cluster are correctly
    positioned relative to each other.
    • Coordinates with hotel General Managers| Sales and Revenue leaders with
    marketing program details; updates hotels on the status of programs ensuring
    follow-through and property “buy in” on customer service needs.
    • Activates loyalty program at the regional level and help hotels with Rewards
    strategy.

    Providing Technical Support and Consultation
    • Provides technical expertise and technical leadership within own and other
    teams.
    • Provides recommendations to improve the effectiveness of processes and
    programs.
    • Demonstrates advanced knowledge of job-relevant issues| products| systems|
    and processes.
    • Demonstrates advanced knowledge of function-specific procedures.
    • Applies knowledge/judgment to achieve business goals.
    • Foresees| identifies and resolves problems.
    • Keeps up-to-date technically and applies new knowledge to job.
    • Performs other reasonable duties as required for this position.

    Additional Key Contributions
    • Acts as a marketing subject matter expert for GMs| Sales Leaders and
    Managers| and Revenue leaders.
    • Builds and maintain close relationships with other continent-based marketing
    professionals| GMs| Sales Leaders| and Revenue Leaders.
    • Completes Measurement/Reporting:
    o Maintains accurate and up-to-date property initiative| tracking| and budget
    data/reports using project management system.
    o Measures and reports success of property marketing performance to
    stakeholders using relevant tools.
    o Applies insights to future marketing activities.

    _

    Cluster Director of Finance / Cluster Finance Manager – Hilton Garden Inn Dubai – Al Mina

    APPLY HERE

    JOB DESCRIPTION
     
    A Cluster Finance Manager supports the Cluster Finance Director to produce
    forecasts and budgets and report on them regularly to Finance and General
    Management.
    What will I be doing?
    As Cluster Finance Manager| supports the Cluster Finance Director to produce
    forecasts and budgets and report on them regularly to Finance and General
    Management. Specifically| you will be responsible for performing the following
    tasks to the highest standards:
    Maintain accurate accounting records and provide financial reports for the hotels under the umbrella of the centralised accounting system using PeopleSoft Financials
    Manage the preparation of month end closing and all other required management reports and ensure the on-time delivery of all reports
    Comply with Hilton policies and procedures across the area| maximising performance on the Finance Balanced Scorecard
    Develop best practice financial accounting and control procedures and continually review the process and procedures to maximise impact and efficienc

    Ensure the balance sheets are a fair reflection of the assets and liabilities of the hotel

    Communicate and cooperate with the internal auditing process to ensure that an effective program of on property audit is in place and that corrective action is promptly taken| where require

    Use monthly control checklists and conduct interim self audits| as require

    Support the Cluster Finance Director to manage the hotels| relationships within the Cluster to ensure excellent service by providing quality input such as the accurate and timely processing of invoices| banking and payroll transactions
    Review regularly the balance sheets| ensure reconciliations are performed of all cluster hotels controlled accounts and explain all balances even if reconciled elsewhere
    Assist Heads of the Department to improve their financial awareness and provide them with relevant financial information for their operations
    Serve your role and Team in an environmentally-conscience manner

    What are we looking for?

    A Cluster Finance Manager serving Hilton brands is always working on behalf of
    our Guests and working with other Team Members. To successfully fill this
    role| you should maintain the attitude| behaviours| skills| and values that
    follow:

    Relevant degree| in Finance or related business discipline| from an academic institution
    Previous experience in a similar role
    Organisation| planning skills and the ability to prioritise
    Rigorous commitment to accuracy and detail
    Negotiation and influencing skills
    Effective management skills (upwards and downwards) and the willingness to coach and train others
    Positive attitude and excellent communication skills

    It would be advantageous in this position for you to demonstrate the following
    capabilities and distinctions:

    Knowledge of commercial business| specially as it relates to hotel management
    Previous experience in the hospitality industry

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company| spanning the lodging sector
    from luxurious full-service hotels and resorts to extended-stay suites and
    mid-priced hotels. For nearly a century| Hilton has offered business and
    leisure travelers the finest in accommodations| service| amenities and value.
    Hilton is dedicated to continuing its tradition of providing exceptional guest
    experiences across its global brands. Our vision to fill the earth with the
    light and warmth of hospitality unites us as a team to create remarkable
    hospitality experiences around the world every day. And| our amazing Team
    Members are at the heart of it all!

    Director of Operations – Hilton Capital Grand Abu Dhabi

    APPLY HERE

    JOB DESCRIPTION
     
    A Director of Operations is responsible for the effective operational
    management of the hotel so Heads of Department achieve and exceed their
    revenue and Guest satisfaction targets.
    What will I be doing?
    As Director of Operations| you will be responsible for the effective
    operational management of the hotel so Heads of Department achieve and exceed
    their revenue and Guest satisfaction targets. Specifically| you will be
    responsible for performing the following tasks to the highest standards:
    Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
    Assist the development of meaningful| achievable hotel budgets and other short and long term hotel strategic goals
    Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
    Respond to audits that are completed by the company to ensure continual improvement is achieve

    Plan| direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectation

    Comply and exceed hotel and company Service Standard

    Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate actio

    Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
    Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
    Hold regular briefings and communication meetings with the HOD team

    What are we looking for?

    A Director of Operations serving Hilton brands is always working on behalf of
    our Guests and working with other Team Members. To successfully fill this
    role| you must possesss the following qualifications| attitude| behaviours|
    skills| and values that follow:

    A degree or diploma in Hotel Management or equivalent
    Strong commercial acumen| preferably with experience in Food and Beverage or Rooms Management
    Experience in managing budgets| revenue proposals and forecasting results
    In-depth knowledge of the hotel / leisure / service sector
    Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
    Accountable and resilient
    Ability to work under pressure

    It would be advantageous in this position for you to demonstrate the following
    capabilities and distinctions:

    Knowledge of the hotel property management systems
    Previous experience in the same or similar role

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company| spanning the lodging sector
    from luxurious full-service hotels and resorts to extended-stay suites and
    mid-priced hotels. For nearly a century| Hilton has offered business and
    leisure travelers the finest in accommodations| service| amenities and value.
    Hilton is dedicated to continuing its tradition of providing exceptional guest
    experiences across its global brands. Our vision to fill the earth with the
    light and warmth of hospitality unites us as a team to create remarkable
    hospitality experiences around the world every day. And| our amazing Team
    Members are at the heart of it all!

    Director of Operations – Lapita – Dubai Parks and Resorts

    APPLY HERE

    Job Number 19000B5O
    Job Category Rooms and Guest Services Operations
    Location Lapita| Dubai Parks and Resorts| Autograph Collection| Dubai|
    United Arab Emirates
    Brand Autograph Collection Hotels
    Schedule Full-time
    Relocation? No
    Position Type Management

    Start Your Journey With Us
    Lapita is a Polynesian themed hotel| located in the heart of Dubai Parks and
    Resorts. A hotel which is dedicated to families and friends who want to stay
    close to all the activities that the theme parks will be offering. With 504
    rooms| including 60 suites and 3 villas| Lapita is the perfect relaxation
    point after a day of adventures and fun. Part of Marriott|s Autograph
    Collection this amazing hotel offers five food and beverage outlets| two
    outdoor pools and a lazy river| a spa and health club| Luna & Nova Kids &
    Teens Club as well as meeting and event facilities. The hotel|s name was
    inspired by the pre-historic Pacific Ocean people and their journey and
    settlement into the Islands ( the Lapita movement ). The design draws its
    inspiration from the exotic Polynesian tropical landscapes| featuring
    Polynesian flowers| lagoon-style pools| and themed activities.

    Marriott|s Autograph Collection features a select group of upscale and luxury
    independent partner hotels| each with its own distinct personality|
    experience| style and features. Located in major cities and desirable
    destinations around the world| Autograph guests favor hotel stays that reflect
    their own unique and personal styles. Be a part of our team and deliver an
    innovative guest experiences that resists predictability.

    JOB SUMMARY

    Functions as the strategic business leader of the property|s Hotel Operations.
    Areas of responsibility may include Front Office| | Recreation/Health Club|
    Housekeeping| Food and Beverage/Culinary and Engineering/Maintenance. Position
    works with direct reports (department heads) to develop and implement
    departmental strategies and ensures implementation of the brand service
    strategy and brand initiatives. The position ensures Hotel Operations meet the
    brand’s standards| targets customer needs| ensures employee satisfaction|
    focuses on growing revenues and maximizes the financial performance of the
    department and developing positive owner relations. Develops and implements
    property-wide strategies that deliver products and services to meet or exceed
    the needs and expectations of the brand’s target customer and employees and
    provides a return on investment.

    CANDIDATE PROFILE

    Education and Experience

    • 2-year degree from an accredited university in Business Administration|
    Hotel and Restaurant Management| or related major; 4 years experience in the
    guest services| front desk| housekeeping| sales and marketing| management
    operations| or related professional area.

    OR

    • 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
    Management| or related major; 2 years experience in the guest services| front
    desk| housekeeping| sales and marketing| management operations| or related
    professional area.

    CORE WORK ACTIVITIES

    Managing Profitability

    • Demonstrates and communicates key drivers of guest satisfaction for the
    brand’s target customer.

    • Analyzes service issues and identifies trends.

    • Makes and executes the necessary decisions to keep property moving forward
    toward achievement of goals.

    • Works with hotel management team to develop an operational strategy that is
    aligned with the brand’s business strategy and leads its execution.

    Managing Revenue Goals

    • Monitors hotel operations sales performance against budget.

    • Reviews reports and financial statements to determine hotel operations
    performance against budget.

    • Coaches and supports operations team to effectively manage occupancy & rate|
    wages and controllable expenses.

    • Reviews the Wage Progress Report and compares budgeted wages to actual
    wages| coaching direct reports to address problem areas and holding team
    accountable for results.

    Leading Operations and Department Teams

    • Champions the brand’s service vision for product and service delivery and
    ensures alignment amongst the hotel leadership teams.

    • Develops systems to enable employees to understand guest satisfaction
    results.

    • Communicates a clear and consistent message regarding departmental goals to
    produce desired results.

    Managing the Guest Experience

    • Reviews guest feedback with leadership team and ensures appropriate
    corrective action is taken.

    • Responds to and handles guest problems and complaints.

    • Stays visible and interfaces with customers on a regular basis to obtain
    feedback on quality of product| service levels and overall satisfaction.

    • Creates an atmosphere in all Rooms and Food and Beverage areas that meets or
    exceeds guest expectations.

    Managing and Conducting Human Resources Activities

    • Facilitates the development of creative solutions to overcome obstacles and
    ensures implementation to continually improve guest satisfaction results.

    • Ensures employees are treated fairly and equitably.

    • Ensures that regular| ongoing communication is happening in Operations
    (e.g.| pre-shift briefings| staff meetings).

    • Fosters employee commitment to providing excellent service| participates in
    daily stand-up meetings and models desired service behaviors in all
    interactions with guests and employees.

    • Incorporates guest satisfaction as a component of staff/operations meetings
    with an emphasis on generating innovative ways to continually improve results.

    • Sets goals and expectations for direct reports using the performance review
    process and holds staff accountable for successful performance.

    • Solicits employee feedback| utilizes an “open door policy” and reviews
    employee satisfaction results to identify and address employee problems or
    concerns.

    • Ensures property policies are administered fairly and consistently|
    disciplinary procedures and documentation are completed according to Standard
    and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
    Process.

    • Conducts annual performance appraisal with direct reports according to
    Standard Operating

    Procedures.

    • Champions change| ensures brand and regional business initiatives are
    implemented and communicates follow-up actions to team as necessary.

    Area Director| Marketing UAE – Luxury Brands – Dubai Area Office – Dubai

    APPLY HERE

    Job Number 190007BQ
    Job Category Sales and Marketing
    Location Dubai Area Office| Dubai| United Arab Emirates
    Brand Corporate
    Schedule Full-time
    Relocation? No
    Position Type Management

    Start Your Journey With Us
    Marriott International is the world’s largest hotel company| with more brands|
    more hotels and more opportunities for associates to grow and succeed. We
    believe a great career is a journey of discovery and exploration. So| we ask|
    where will your journey take you?
    JOB SUMMARY
    The UAE Area Director| Marketing – Luxury Brands will support the hotels drive
    all aspects of marketing efforts in the areas of loyalty| digital|
    partnerships| field marketing and program activation to generate profitable
    revenue to increase RevPAR| market share| and brand awareness and as such
    support hotels business goals| drive commercial performance and strengthen our
    luxury brands in the UAE. The role will support each hotel’s Director of Sales
    and Marketing/Directors of Marketing efforts to understand and apply consumer
    insights into hotel marketing plans and deliverables| confirm that marketing
    activities are aligned with the hotel’s business plan and need times| maximize
    efficiency of hotel marketing spend| and develop hotel collateral and co-op
    campaigns. This position will also closely partner with the Middle East and
    Africa Luxury Brands team to ensure that the global vision is applied in the
    UAE and programming is aligned with brand standards| brand voice and fully
    utilizes all available tools and resources. The role will work closely with
    global| regional and hotel leadership and as well Sales & Distribution|
    Revenue and Operations teams towards objectives.
    Key accountability areas include: (1) developing and implementing property and
    market-based strategic plans for both operating and pre-opening hotels based
    on local need-time and demand generation opportunities and (2) executing and
    ensuring pull through of marketing programs| channels| platforms and
    initiatives

    CANDIDATE PROFILE

    Education and Experience
    • College degree in hospitality management or marketing preferred.
    • Preferably has 10+ years global marketing leadership experience from within
    the luxury hospitality or luxury retail sector.
    • Experience leading a team.
    • Experience in corporate marketing communications| brand management or
    advertising agency
    • 1-3 years internet marketing experience| including awareness of search
    engines and web optimization tactics.

    Skills and Competencies
    • Demonstrated ability to develop and implement successful marketing
    strategies for individual properties| including specialized amenities such as
    golf or spas.
    • Ability to work autonomously.
    • Demonstrated ability to maintain and grow business of complex hotels with
    effective marketing plans and programs.
    • Proven track record of excelling in property marketing role and providing
    consistent high level marketing leadership.
    • Demonstrated ability to use standard software applications (e.g. Excel|
    PowerPoint| on-line database applications| internet).
    • Excellent relationship management and negotiation skills; demonstrated
    ability to develop and maintain relationships with senior leaders (e.g. GMs|
    Sales and Revenue Leaders| Regional Team| media representatives) and external
    agencies and partners.
    • Strong problem solving and decision making skills.
    • Able to effectively prioritize multiple tasks for multiple stakeholders.
    • Capable of listening and counseling stakeholders on best approach| including
    what non-value add efforts to drop.
    • Deep knowledge of leisure| group| and business transient hospitality
    business in defined market(s).
    • Knowledge of hotel sales and operations and associated challenges from the
    marketing perspective.
    • Knowledge of food and beverage marketing trends.
    • Knowledge of need time strategy as developed by Revenue Management.
    • Understands how to apply and leverage corporate marketing programs|
    platforms| and tools.

    CORE WORK ACTIVITIES
    Develops and implements property and market-based strategic plans| for both
    operating and pre-opening hotel| based on local need-time and demand
    generation opportunities.
    • Reviews and collaborates on marketing elements of hotel business plans;
    Understands and applies regional consumer insights into hotel business plan.
    • For pre-opening hotels| lead strategy and provide guidance to setup the
    right tools and resources during ramp up to opening
    • Confirms defined marketing activities are appropriate to achieve desired
    hotel business objectives; Guides local property marketing spend to ensure
    maximum productivity/ROI and brand identity/marketing communications standards
    adherence and to eliminate non-value-added expenditures.
    • Incorporates global brand marketing objectives into the hotel plans| when
    appropriate (i.e. brand voice| participation in any required global brand
    marketing activities).
    • Liaise with the Digital Field Marketing Manager to ensure online platforms|
    digital campaigns| CRM and media are optimized to drive improved revenue and
    profitability to the hotels
    • Analyzes and directs property decision on marketing channel mix; makes
    recommendations to the Regional VP of Sales and Brand Marketing and the hotel
    Director of Sales and Marketing.
    • Reviews and evaluates hotel| regional and tactical online analytics to help
    guide marketing strategy.
    • Selectively attends hotel strategy planning meetings with strategic agency.

    Leads and executes pull through of marketing programs| channels| platforms and
    initiatives.
    • Develops or consults on hotel collateral| specifically helping hotels make
    appropriate decisions on what collateral can benefit from using a template vs.
    customized materials. Ensures hotel compliance with brand standards and brand
    voice in all collateral.
    • Develops and executes integrated marketing campaigns (e.g. print| banner
    ads| email| hotel website)| using best practices and in alignment with brand
    identity.
    • Identifies opportunities to plan multi-hotel promotional marketing
    activities. Works with revenue management partner to develop relevant
    promotions and packages.
    • Drive the positioning / activation of the restaurants & bars on the local
    market. Work with internal and external resources to define clear positioning
    for relevant outlets that resonates under the overall hotel positioning.
    Develop & implement local marketing activities aiming to engage with locals
    and increase capture ratio from in-house guests.
    • Act as a Brand Champion with the hotel teams. Together with the hotels teams
    and MEA Brand team| drives brand activation and ensure the brand experience
    comes alive through the hotels ‘messaging and guest experience.
    • Work closely with the Continent PR teams to define unique stories that
    assist amplify the positioning of the hotels and the luxury brand and increase
    awareness across the eight luxury brands
    • Works closely with Digital Field Marketing teams to develops eMarketing and
    paid on-line advertising strategies for stakeholder properties (e.g. Onsite
    marketing| email campaigns| PPC keyword submissions| SEO| eBrochures/modules|
    eProposals| eChannel advertising) maximizing on-line marketing opportunities
    (e.g. cvent| starcite) and other digital media. Maintains frequent| active
    engagement with eCommerce manager to ensure alignment| pull-through| and 2-way
    communication about the status| performance evaluation| opportunities| and
    issues related to online programs and initiatives.
    • Ensures corporate| and/or regional marketing programs are pulled through at
    the property level; Supports deployment of new marketing and initiatives.
    • Executes photo and video shoots for and with hotels| as needed.
    • Ensures hotels within a geographically defined cluster are correctly
    positioned relative to each other.
    • Coordinates with hotel General Managers| Sales and Revenue leaders with
    marketing program details; updates hotels on the status of programs ensuring
    follow-through and property “buy in” on customer service needs.
    • Activates loyalty program at the regional level and help hotels with Rewards
    strategy.

    Providing Technical Support and Consultation
    • Provides technical expertise and technical leadership within own and other
    teams.
    • Provides recommendations to improve the effectiveness of processes and
    programs.
    • Demonstrates advanced knowledge of job-relevant issues| products| systems|
    and processes.
    • Demonstrates advanced knowledge of function-specific procedures.
    • Applies knowledge/judgment to achieve business goals.
    • Foresees| identifies and resolves problems.
    • Keeps up-to-date technically and applies new knowledge to job.
    • Performs other reasonable duties as required for this position.

    Additional Key Contributions
    • Acts as a marketing subject matter expert for GMs| Sales Leaders and
    Managers| and Revenue leaders.
    • Builds and maintain close relationships with other continent-based marketing
    professionals| GMs| Sales Leaders| and Revenue Leaders.
    • Completes Measurement/Reporting:
    o Maintains accurate and up-to-date property initiative| tracking| and budget
    data/reports using project management system.
    o Measures and reports success of property marketing performance to
    stakeholders using relevant tools.
    o Applies insights to future marketing activities.

    _

    Assistant Director of Finance – Renaissance Downtown Hotel – Dubai

    APPLY HERE

    Job Number 19000D4I
    Job Category Finance and Accounting
    Location Renaissance Downtown Hotel| Dubai| Dubai| United Arab Emirates

    Brand Renaissance Hotels
    Schedule Full-time
    Relocation? No
    Position Type Management
    Start Your Journey With Us
    You were always one of those curious kids who opened every cabinet| peeked
    behind every door| and never ceased to ask |why| when given an explanation.
    Today| you bring your personal style to every experience. You live life to
    discover. You are passionate about your neighborhood| always looking to
    explore the places one wouldn’t find in a travel guide. If this sounds like
    you| you’re in the right place. You’ve got authentic style| natural curiosity
    and a warm way with people. Renaissance is not just a place to spend the
    night| it|s a place to discover| a place in the world with style like yours.
    That’s why we’re not just looking for anyone. We’re looking for someone like
    you.

    JOB SUMMARY

    The Assistant Controller manages the day-to-day operation of the Accounting
    Office. Primary responsibilities include financial analysis and financial
    reporting| budgeting/forecasting| audit and control| asset and liability
    reconciliation| working capital and cash control.

    CANDIDATE PROFILE

    Education and Experience

    • 4-year bachelor|s degree in Finance and Accounting or related major; no work
    experience required.

    CORE WORK ACTIVITIES

    Assisting in Management of Accounting Team

    • Utilizes interpersonal and communication skills to lead| influence| and
    encourage others; advocates sound financial/business decision making;
    demonstrates honesty/integrity; leads by example.

    • Oversees internal| external and regulatory audit processes.

    • Ensures that regular on-going communication occurs with employees to create
    awareness of business objectives| communicate expectations| and recognize
    performance.

    • Celebrates successes by publicly recognizing the contributions of team
    members.

    • Establishes and maintains open| collaborative relationships with employees.

    • Provides excellent leadership (e.g.| differentiates top performers| fosters
    teamwork and encourages work/life balance).

    • Ensures employees establish and maintain open| collaborative relationships
    within their team.

    • Participates in the employee performance appraisal process| providing
    feedback as needed.

    • Ensures disciplinary procedures and documentation are completed according to
    Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
    Review Process.

    • Ensures property policies are administered fairly and consistently.

    • Utilizes an |open door| policy.

    • Solicits employee feedback.

    Managing Projects and Policies

    • Generates and provides accurate and timely results in the form of reports|
    presentations| etc.

    • Analyzes information and evaluates results to choose the best solution and
    solve problems.

    • Compiles| codes| categorizes| calculates| tabulates| audits| or verifies
    information or data.

    • Ensures that the P&L is accurate (i.e.| costs are properly matched to
    revenue| costs are recorded in the proper accounts) and statements are
    delivered to appropriate individuals in a timely manner.

    • Reconciles balance sheet.

    • Ensures tax rates used for sales/use tax are current and proper amounts are
    collected and/or accrued.

    • Ensures compliance with standard and local operating procedures (SOPs and
    LSOPs).

    • Ensures account balances are supported by appropriate documentation in
    accordance with SOPs.

    • Reviews audit issues and makes corrections as necessary.

    • Ensures property permits| licenses and if applicable vendor contracts are
    current.

    • Leverages centralized accounting processes and shared services.

    Demonstrating and Applying Accounting Knowledge

    • Demonstrates knowledge of job-relevant issues| products| systems| and
    processes.

    • Keeps up-to-date technically and applying new knowledge to your job.

    • Uses computers and computer systems (including hardware and software) to
    program| write software| set up functions| enter data| or process information.

    • Uses relevant information and individual judgment to determine whether
    events or processes comply with laws| regulations| or standards.

    • Leverages technology and effectively uses information systems and tools to
    generate financial reports and provide managers with analytical support to
    drive decision-making.

    Proving Financial Information and Guidance to Others

    • Informs and/or updates the executives| the peers and the subordinates on
    relevant financial information in a timely manner.

    • Attends critique meetings to review information with management team.

    • Advises the Director of Finance on existing and evolving operating/financial
    issues.

    • Communicates financial concepts in a clear and persuasive manner that is
    easy to understand and drives desired behaviors.

    • Provide direction and assistance to other organizational units regarding
    accounting and budgeting policies and procedures| and efficient control and
    utilization of financial resources.

    • Provides information to supervisors| co-workers| and subordinates by
    telephone| in written form| e-mail| or in person.

    Maintaining Finance and Accounting Goals

    • Submits reports in a timely manner| ensuring delivery deadlines.

    • Ensures profits and losses are documented accurately.

    • Achieves and exceeds goals including performance goals| budget goals| team
    goals| etc.

    • Develops specific goals and plans to prioritize| organize| and accomplish
    your work.

    • Monitors all taxes that apply| ensuring that taxes are current| collected
    and/or accrued.

    • Supports a strong accounting & operational control environment to safeguard
    assets| improve operations and profitability and manage business risks.

    _

    Multi Property Director of Marketing – Aloft Abu Dhabi – Abu Dhabi

    APPLY HERE

    Job Number 19000D28
    Job Category Sales and Marketing
    Location Aloft Abu Dhabi| Abu Dhabi| United Arab Emirates
    Brand Aloft Hotels
    Schedule Full-time
    Relocation? No
    Position Type Management

    Start Your Journey With Us
    At Aloft Hotels we’re wired for next generation travelers who love open
    spaces| open thinking| and open expression. Aloft provides a space where style
    is necessary| social scenes are vibrant| and where the only direction is
    forward. Our guests are tech savvy and confidently social| with an eclectic
    style they’re not afraid to show. We understand what our guests need| so we
    provide an affordable option for the tech-savvy design guru. We’re looking for
    innovative self-expressers who aren’t afraid to draw outside the lines. If you
    are someone who appreciates tech-forward features and vibrant social scenes|
    then we invite you to explore a career with Aloft Hotels.

    JOB SUMMARY

    The Director of Marketing Communications is responsible for the planning|
    direction| control| and coordination of all communication activities| with an
    emphasis on public relations. Promotes and maintains good communications in
    order to enhance the prestigious image of the hotel and by doing so
    contributes to the revenues of the hotel.

    CANDIDATE PROFILE

    Education and Experience

    Required:

    • 4 years experience in the sales and marketing| guest services| front desk|
    or related professional area.

    OR

    • 2-year degree from an accredited university in Business Administration|
    Marketing| Hotel and Restaurant Management| or related major; 2 years
    experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Managing Marketing Communications Activities

    • Develops an annual communications plan with specific goals and budgets as
    outlined in the hotel|s marketing plan/communications manual. Prepares working
    plans to achieve goals and ensures the communications team is fully briefed on
    goals and progress.

    • Compares actual achievements against goals on a regular basis and takes
    corrective action.

    • Assists the DOM in the planning of all mailing activities| and oversees
    their execution.

    • Ensures that the corporate ID manual is kept up-to-date and implemented as
    appropriate.

    • Prepares on a timely basis the monthly sales & marketing “communications”
    report.

    • Supervises and directs photography for advertising| collateral and public
    relations purposes in liaison with the DOM| the advertising agency and the
    field marketing department at corporate office.

    • Ensures the department has a comprehensive master slide/photo/CD library for
    all advertising| collateral and public relations activities| and regularly
    sends these to corporate office for the image library.

    • Supervises operations of the in-house art department.

    • Monitors activities of competitor hotels and trends within the industry.

    Managing Public Relations Activities

    • Acts as official spokesperson for the hotel when appropriate and responds to
    all media requests within 24 hours.

    • Compiles and maintains a comprehensive list of media contacts and manages
    them as per the media account management system. Delegates assigned accounts
    to communications staff as appropriate but takes full responsibility for the
    key media by maintaining and developing close relationships

    • Prepares press releases for appropriate targeted media| locally| regionally
    and internationally.

    • Works closely with the corporate and international press offices on
    developing story angles.

    • Plays a key role in community and government relations as well as VIP
    handling.

    • Secures opportunities| directs and attends hotel sponsored events| and
    develops targeted partner relationships.

    • Creates and organizes press promotional activities.

    • Participates in the press events/trips organized by the regional PR offices
    as required.

    • Conducts press blitzes when appropriate.

    • Ensures press kit information is comprehensive and kept up-to-date.

    Managing Advertising Activities

    • Works with the DOM and advertising agency on the rooms and food & beverage
    tactical advertising campaigns| creative and media plans.

    • Maximizes advertising budget by ensuring that the hotel|s creative message
    and media activities are consistent with the advertising of sister hotels and
    the company group advertising.

    • Ensures that the advertising creative is in synergy with the company|
    projecting a consistent and quality message.

    • Reviews the hotel|s market segmentation and other appropriate marketing
    reports to ensure that the media scheduling matches those segments.

    • Monitors and maintains media schedules as well as prompt settlement of
    accounts.

    Managing Direct Marketing Activities

    • Takes an integrated approach to DM activities| ensuring a consistent and
    quality image is projected.

    • Assists the DOM in the planning| implementation and tracking of electronic
    marketing activities.

    • Maintains budget control.

    Manages Collateral

    • Coordinates and executes production of all printed materials| with
    assistance of advertising agencies| following the specifications stipulated in
    the corporate ID manual.

    • Ensures hotel information is updated regularly on the internet/intranet.

    • Supervises the production and quality of all displays and temporary signage
    in hotel public areas.

    • Supervises and budgets for quality gift items as appropriate. Ensures
    correct usage of hotel logo on gift items as stipulated in corporate ID
    manual.

    • Supervises the in-house graphic designer and/or print shop.

    _