Cluster Commercial Director – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
The Commercial Director| O&M EMEA is responsible for developing a commercial
strategy covering all segments and channels to maximize total revenue and
profit performance as well as market share penetration of the hotel.
What will I be doing?
The Commercial Director| O&M EMEA is responsible for developing a commercial
strategy covering all segments and channels to maximize total revenue and
profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and
activity through supporting the Revenue management team| Sales| Catering and
Events| Marketing| eCommerce and Public Relations teams| through working
effectively with area support teams. F&B commercial activities will be shared
responsibilities with the F&B Manager| Director of Operations| GM and th

Commercial Director.

The Commercial Director is a role model for the commercial community withi

the owned and managed portfolio in EMEA| and develops teams and individuals in
these functions whilst being a Key business partner to the Hotel General
Manager. They support hotels in deriving the most value from Hilton Worldwide
Sales teams. The Commercial Directors role is key to seize new opportunities
through strong customer relations and works as an Ambassador for the company
with our Owners and Key Stakeholders. .

The role ensures that commercial management strategies are set for all revenue
streams and that all systems are used to their full potential to yield the
highest possible amount of revenue from all available space| whether in Rooms|
Meeting Space| outlets or other revenue departments. Driving overall FMS
results gaining an Unfair share through a disciplined execution of commercial
activities.

A Commercial Director will be lead| coach| develop| recruit and retain future
talents. He/she will manage performance| develop and evaluate the commercial
team members on the agreed KPI|s| whilst working effectively as part of a 4D
structure on property. Specifically| a Commercial Director will perform the
following tasks to the highest standards:

Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Worldwide Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams| To include but not limited; All Rooms| GC&E| F&B| Leisure and Spa with a control on cost of sale| route to market| channel shift and marketing / Ecommerce opportunities.
Work with the GM| Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
Support various On Property| RDOS|s| and Area Marketing teams in coordinating hotel level marketing| sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix| review and validate forecasts| develop strategies for different demand periods| and review and approve retail and group pricing strategies.
Develop and maintain strong relationships with all stakeholders| owners| hotel teams| HWW matrix support teams to ensure commercial benefits of the hotel.
Liaise with VP of Operations| presents commercial strategies to Regional Team and key stakeholders.
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
Participate in the leadership activity of the Hotel and Region.

What are we looking for?

A Commercial Director serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Minimum of 3+ year|s hospitality/travel industry experience in a revenue generating or commercial services role.
Minimum 3+ years of experience presenting sales plans| presentations| etc. to senior level executives and constituent groups
3+ experience working in a collaborative/matrixed environment
3+ years working with departmental financial data to make strategic/tactical decisions
3+ years of experience evaluating and identifying business opportunities for a business
At least 3 years of experience managing a sales or commercial team
Fluent in English

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

3+ years working in a multi-complex hotel/travel industry environment.
Experience in multiple disciplines with knowledge of Marketing| E-commerce| and Finance.
Local language| strong attribute to have.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director Food and Beverage – Conrad Dubai

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JOB DESCRIPTION
 
Principle Responsibilities;
To direct and organize the activities of the Food & Beverage department|
including but not limited to Banquet Operations| Restaurants| Room Service and
Bars and to maintain high standards of food and beverage quality| service and
marketing to maximize profits through outstanding customer service.
To plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation
Clearly describe| assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service| restaurants| banquets| kitchens| stewards| etc
Monitor and when necessary| develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result
Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
Implement effective controls of food| beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations| including achieving budgeted revenue and labor expenses
Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food| service| cleanliness| merchandising and promotions. Maximize food and beverage department profitability
Regularly review and evaluate the degree of customer satisfaction of the individual outlets| including banquet service| to recommend new operating and marketing policies whenever a change in demand| customer dissatisfaction| or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaint

Develop| along with assistance from department heads| operating tools necessary and incidental to modern management principles such as budgeting| forecasting| purchase specifications| recipes| portion specifications| menu abstracts| food production control| job descriptions| et

Hire| train| supervise| develop| discipline and counsel all food and beverage management team members according to HHC policies and procedure

Insure compliance with all Hilton policies and procedures that relate to food and beverage| as well as local| state| and federal laws and regulations.

Supportive Function

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by the
supervisor based upon the particular requirements of the company.

Participate in the development of the annual budget; develop short and long term financial operating plans.
Attend mandatory meetings including divisional meetings| executive meetings| staff meetings| etc.
Participate in Manager on Duty coverage program| which may require occasional weekend stay overs
Participate in community public relations for the hotel.
Operate traditional software programs such as Word| Excel| Publisher| PowerPoint and/or Outlook Express.
Perform general cleaning tasks to adhere to health and safety standards.
Perform in the capacity of any position supervised.
Keep work area clean and organized.
Complete other duties as assigned by Director of Operations/General Manager
Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

Specific Job Knowledge| Skill and Ability

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job;

Ability to manage and direct staff.
Thorough knowledge of food and beverage operations including foods| beverages| supervisory aspects| service techniques| and guest interaction.
Considerable skill in math and algebraic equations using percentages.
Ability to walk| stand| and/or bend continuously to perform essential job functions.
Ability to communicate in English| both orally and in writing| with guests and employees| some of whom will require high levels of patience| tact| and diplomacy to defuse anger and to collect accurate information and to resolve problems.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system.

Qualification Standards

Education

High School graduate or equivalent required

ESSENTIAL & MINIMUM REQUIREMENTS TO QUALIFY FOR THE ABOVE POSITION:

1. A minimum 3 years| international experience as a Director of Food and Beverage in previous role.
2. Experience in a luxury 5 Hotel with over 400 rooms and a large banquet operation (min 1000 pax)
3. Excellent knowledge of Middle Eastern & Western cultures| knowledge of Asian culture is a plus.
4. Luxury hotel experience is a must.

_ Candidates who meet the above criteria| need to apply._

Language:

Fluency in written and spoken English. Knowledge of additional languages is a
plus.

Director Food and Beverage – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
Principle Responsibilities;
To direct and organize the activities of the Food & Beverage department|
including but not limited to Banquet Operations| Restaurants| Room Service and
Bars and to maintain high standards of food and beverage quality| service and
marketing to maximize profits through outstanding customer service.
To plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation
Clearly describe| assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service| restaurants| banquets| kitchens| stewards| etc
Monitor and when necessary| develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result
Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
Implement effective controls of food| beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations| including achieving budgeted revenue and labor expenses
Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food| service| cleanliness| merchandising and promotions. Maximize food and beverage department profitability
Regularly review and evaluate the degree of customer satisfaction of the individual outlets| including banquet service| to recommend new operating and marketing policies whenever a change in demand| customer dissatisfaction| or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaint

Develop| along with assistance from department heads| operating tools necessary and incidental to modern management principles such as budgeting| forecasting| purchase specifications| recipes| portion specifications| menu abstracts| food production control| job descriptions| et

Hire| train| supervise| develop| discipline and counsel all food and beverage management team members according to HHC policies and procedure

Insure compliance with all Hilton policies and procedures that relate to food and beverage| as well as local| state| and federal laws and regulations.

Supportive Function

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by the
supervisor based upon the particular requirements of the company.

Participate in the development of the annual budget; develop short and long term financial operating plans.
Attend mandatory meetings including divisional meetings| executive meetings| staff meetings| etc.
Participate in Manager on Duty coverage program| which may require occasional weekend stay overs
Participate in community public relations for the hotel.
Operate traditional software programs such as Word| Excel| Publisher| PowerPoint and/or Outlook Express.
Perform general cleaning tasks to adhere to health and safety standards.
Perform in the capacity of any position supervised.
Keep work area clean and organized.
Complete other duties as assigned by Director of Operations/General Manager
Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

Specific Job Knowledge| Skill and Ability

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job;

Ability to manage and direct staff.
Thorough knowledge of food and beverage operations including foods| beverages| supervisory aspects| service techniques| and guest interaction.
Considerable skill in math and algebraic equations using percentages.
Ability to walk| stand| and/or bend continuously to perform essential job functions.
Ability to communicate in English| both orally and in writing| with guests and employees| some of whom will require high levels of patience| tact| and diplomacy to defuse anger and to collect accurate information and to resolve problems.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system.

Qualification Standards

Education

High School graduate or equivalent required

ESSENTIAL & MINIMUM REQUIREMENTS TO QUALIFY FOR THE ABOVE POSITION:

1. A minimum 3 years| international experience as a Director of Food and Beverage in previous role.
2. Experience in a luxury 5 Hotel with over 400 rooms and a large banquet operation (min 1000 pax)
3. Excellent knowledge of Middle Eastern & Western cultures| knowledge of Asian culture is a plus.
4. Luxury hotel experience is a must.

_ Candidates who meet the above criteria| need to apply._

Language:

Fluency in written and spoken English. Knowledge of additional languages is a
plus.

Project Director – AECOM – UAE

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AECOM Project Director in Dubai- United Arab Emirates
United Arab Emirates – Dubai- Dubai
Job Summary
The Project Director is a member of the senior management group within
Buildings. This role requires a person with a proven history of strong
technical leadership and management abilities (projects and people). The
Project Director will work with the Buildings Director and B+P leadership team
including leaders from DP+E- Buildings and PCC- to collaborate and provide
strong direction and ownership of the project- including team management.
The Project Director will be a leader with proven skills and a depth of
experience in at least one technical field of expertise- including the
delivery of multidisciplinary projects. The Project Director will have a broa

range of experience preferably in public and private sector and in the Middl

East region and will include work on at least 2 major projects. The Projec

Director will provide input into the review of project design standards

philosophy and approach- while considering client requirements and
expectations and provide financial management and the coordination of both
internal and external project resources.

The Project Director will manage a technical group of project managers-
planners and design disciplines on key AECOM Buildings projects and must
collaborate and provide leadership as part of the broader team.

Job Duties:

The Project Director will lead the project team to complete work in accordance
with the budget- quality and timelines for the client. Duties will include but
not limited to:

Champion AECOM safety initiatives and advocate the safety for life program and lifeguard principals.

Manage in the preparation of contracts- service agreements- partnerships- variations and or change orders

Manage and lead Bid Submissions and funding arrangements

Write and prepare letters and reports

Manage members of the Project Management team assigned to the individual

Co-ordinate with discipline leaders within Buildings and across the organisation to support strong collaboration and integrated delivery

Attend and lead client briefings and planning and design workshops and present project stages and work to the client throughout the project.

Work closely with the client- sub-contractors and stakeholders to deliver a high quality product in a timely manner and manage relationships with the client and the local authorities

Attend briefings with the client to review project plans- and resolve any conflicts in design or parameters of the work.

Ensuring expected outcomes- budget expenditures and established timeframes are met.

Ensure accuracy and quality of work in accordance with project scope within project parameters and client requirements.

Manage the presentation and report development for the client and play a key role in client management and client satisfaction.

Meet with and report to the Buildings Director on a regular basis to track project progress against the deliverables.

Issue invoices and resolve overdue payments when required in consultation with the Finance group and in accordance with AECOM standards.

Implement and use AECOM`s QA system within all project work and maintain and refine in-house standards- procedures- and policy.

Lead marketing efforts to current clients and be instrumental in identifying and attracting new clients.

Delegate aspects of the project to team members and oversee their delivery in a timely and accurate manner with agreed quality standards.

Participate in Regional and Firm-wide committees- forums and Practice Networks as required.

Specific Skills Required:

A proven track record of successfully delivering major multi-disciplinary programs in the Middle East.

Flexibility and breadth of experience and knowledge across the design- planning and delivery of major projects.

Extensive experience in the management of major multi-disciplinary projects from proposal development to completion- including periodic project reviews

Proven ability to manage a team and manage multi-disciplinary project teams

Strong client management skills

Strong financial and budget management skills

Proven track record in successfully securing new work as well as maintaining existing contracts

Experience working in tier 1 professional services consultancies is preferred

Experience working in the Middle East will be highly regarded

Strong attention to detail

Minimum Requirements

20+ years in the master planning- design- architectural or engineering disciplines

10 years in a lead role delivering major projects.

Proven experience successfully managing a team and multi-disciplinary project teams (> 25+)

Experience working in the Middle East region will be considered favorably

The Project Director will have to nurture a collaborative culture across the B+P End Markets. The Project Director remains hands on while having the political nous to positively influence the client.

Demonstrate financial capability of managing projects in terms of budgets- variations- claims- invoicing- collection- money spent vs deliverables etc

Operations management skills

Preferred Qualifications

A Honours degree in Architecture- Urban Planning- Engineering.

Additional degrees or qualifications in related fields (e.g. PMP) will be considered favorably.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Architecture and Design

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 221509BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Director of Spa and Recreation – Bulgari Hotel & Resorts – Dubai

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Job Number 19077102
Job Category Spa
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

Responsible for managing and supervising all areas of the spa| including its
programs| services| hours of operation| facilities and staff. Coordinates the
delivery of spa services| including salon| skin care| fitness and wellness|
massage| program coordinating| reservations| reception desk and locker room
areas. As a department head| directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
spa| guest services| front desk| sales and marketing| or related professional
area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the spa| guest services|
front desk| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research| product selection and purchasing| product
display.

• Manages supply inventories and purchasing control| including uniforms.

• Monitors the spa|s actual and projected sales to ensure revenue goals are
met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs| group amenities| group turndown gifts| letters and invitations|
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs| gift with
purchase| co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and
advertising.

• Identifies and recommending new products and product enhancements to remain
competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities| linen expense|
professional salon products| plants| decorations and paper supplies to achieve
or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service| and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Reviews findings with employees to develop appropriate corrective action|
sharing plans with property leadership and ensuring corrective action is taken
to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Develops| implements and maintains a Spa orientation program for employees
to receive the appropriate new hire training to successfully perform their
job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open| collaborative relationships with employees
and ensuring employees do the same within the team.

• Solicits employee feedback| utilizes an “open door” policy and reviewing
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures that regular on-going communication is happening in all areas of
responsibility to create awareness of business objectives and communicates
expectations| recognizing performance| and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team
members.

_

Director of Events – Marriott Hotel Al Forsan – Abu Dhabi

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Job Number 19073191
Job Category Event Management
Location Marriott Hotel Al Forsan| Abu Dhabi| Khalifa City-Al Forsan Intl
Sports Resort| Abu Dhabi| United Arab Emirates| United Arab Emirates VIEW ON
MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages all event service| banquet and event technology operations and staff
on a daily basis. Core area of responsibility is the event operation team|
including the Senior Banquet Managers| Banquet Managers| Senior Event Service
Managers| Event Service Managers| Event Technology and Operations Managers.
Position ensures the highest level of service throughout the event phase.
Maximizes revenue opportunities by up-selling during the event phase and
maximizes profit by effectively managing costs. The position is responsible
for achieving guest and employee satisfaction and for managing the financial
performance of the Event Operations Department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the event management| food
and beverage| sales and marketing| or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; 2 years
experience in the event management| food and beverage| sales and marketing| or
related professional area.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

• Works with the management team to develop and implement the business plan
and long term strategies for event operations.

• Establishes and monitors measurable goals for the department.

• Champions all standards| policies and procedures in the Event Operations
departments.

• Oversees the execution of event logistics for all events.

• Oversees the administrative processes associated with the event phase of a
function and the associated transitions between all event phases as they
relate to the service delivery team.

• Ensures function space and corresponding heart of the house areas are
cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept
in accordance to corporate guidelines.

• Communicates and executes departmental and property emergency procedures and
ensures staff are trained in safety procedures.

• Participates in MVP audits and level certification for all technicians.

• Ensures employees maintain required certification.

• Assists with implementation and execution of all event related corporate
initiatives and promotions.

Managing Profitability

• Ensures department is working within budget and adjusts expenditures
according to revenues.

• Maintains awareness of current trends in event management and integrates
into the operation in a timely manner.

• Reviews effectiveness of event operations annually and makes appropriate
adjustments.

Ensuring Exceptional Customer Service

• Consult with customers in order to determine objectives and requirements for
events such as meetings| conferences| and conventions.

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Maintains customer satisfaction to insure retention and growth of business
through referrals and repeat events.

Leading Event Management Teams

• Leads execution of activities in Event Operations to support the Event
Management strategy.

• Leads event management/operations meetings.

• Coordinates the Event Operations members of Event Delivery teams.

• Works with culinary team to ensure compliance to food handling and
sanitation standards.

• Works with Human Resources to ensure compliance with all applicable laws and
regulations.

• Ensures that regular| ongoing communication is happening in all areas of
event operations.

Maintaining Relationships with Property Stakeholders

• Communicates effectively with property departments outside of Event
Operations.

• Maintains a strong working relationship with guests/clients| vendors and
competitors.

Conducting Human Resources Activities

• Reviews staffing levels to ensure that guest service and operational needs
are met.

• Works with direct reports to review scheduled events and troubleshoot
potential challenges/conflicts.

• Attends pre-event meetings to understand group needs| set appropriate
expectations and gather critical information to communicate to Event
Operations Team.

• Ensures disciplinary procedures and documentation are completed according to
Standard Operating Procedures and Local Standard Operating Procedures (SOPs
and LSOPs) and support the Peer Review Process.

_

Director of Loss Prevention – JW Marriott Marquis Hotel Dubai – Sheikh Zayed Road

APPLY HERE

Job Number 19074352
Job Category Loss Prevention & Security
Location JW Marriott Marquis Hotel Dubai| Sheikh Zayed Road| Dubai|
United Arab Emirates| United Arab Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes JW Marriott.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Manages security operations on a daily basis. Areas of responsibilities
include the protection and safety of property assets| employees| guests and
property| accident and fire prevention and response. Ensures that all areas of
the property are safe and secure. Maintains logs| certifications and documents
required by law and Standard Operating Procedures. Strives to continually
improve guest and employee satisfaction while maximizing the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss
prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related
major; 2 years experience in the security/loss prevention or related
professional area.

CORE WORK ACTIVITIES

Managing Security Operations

• Assists in the development and implementation of emergency procedures.

• Recommends follow-up action for security breaches.

• Conducts investigation of all losses of property assets and refers to proper
management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Security safety and security management guidelines
and procedures.

• Completes proper documentation and reports all employee accident and general
liability incidents to Claims Reporting Service.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles guest problems and complaints| settling disputes| and resolving
grievances and conflicts| or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and
unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property
and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

• Conducts hourly employee performance appraisals according to Standard
Operating Procedures.

• Identifies the educational needs of others| developing formal educational or
training programs or classes| and teaching or instructing others.

• Complete disciplinary procedures and documentation according to Standard and
Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process.

• Maintain first aid and CPR certifications required for Security officers.

• Implements local authority requirement for security and safety.

Leading Security Teams

• Attends pre- and post-convention and weekly forecast meetings to understand
group needs and gather critical information to communicate to security
officers.

• Celebrates successes by publicly recognizing the contributions of team
members.

• Communicates the importance of safety procedures| detailing procedure codes|
ensuring employee understanding of safety codes| monitoring processes and
procedures related to safety.

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Solicits employee feedback| utilizes an |open door| policy and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Identifies the developmental needs of others and coaching| mentoring| or
otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Provides personal assistance| medical attention| emotional support| or other
personal care to others such as coworkers| customers| or patients.

• Serves as a role model to demonstrate appropriate behaviors.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meet quality standards and customer expectations on a daily basis.

• Incorporates guest safety and satisfaction as a component of departmental
meetings with a focus on continuous improvement.

• Provides services that are above and beyond for customer satisfaction and
retention.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims
management.

• Brings issues to the attention of Human Resources as necessary.

• Strives to improve service performance.

• Administer property policies fairly and consistently.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Develops and maintains a working relationship with local law enforcement
authorities.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Provides guidance in setting health and safety policies and standards.

_

Assistant Director of Engineering – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 19001GQG
Job Category Engineering and Facilities
Location Renaissance Downtown Hotel| Dubai| Marasi Drive next to Lake
Central Tower Business Bay| Dubai| United Arab Emirates| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

JOB SUMMARY

Manages all engineering/maintenance operations| including maintaining the
building| grounds and physical plant with particular attention towards safety|
security and asset protection. Accountable for managing the budget| capital
expenditure projects| preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency
response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness| efficiency and
safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies| standards and
procedures.

• Manages department|s controllable expenses to achieve or exceed budgeted
goals.

• Select and order or purchase new equipment| supplies| and furnishings.

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Recommend or arrange for additional services such as painting| repair work|
renovations| and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer
service and creating a positive atmosphere for guest relations.

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to
create awareness of business objectives| awareness of expectations and
recognition of exemplary performance.

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team
members.

• Establishes and maintains open| collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee|s ability to execute departmental and property emergency
procedures.

• Reviews employee satisfaction results to identify and address employee
problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety
standards.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Ensures property policies are administered fairly and consistently.

_

Technical Director – Mechanical – AECOM – UAE

APPLY HERE

AECOM Technical Director – Mechanical in Abu Dhabi- United Arab Emirates
United Arab Emirates – Abu Dhabi- Abu Dhabi
Job Summary
Serves as a fully capable professional who builds and manages the technical
capabilities of the Mechanical Team within the MEP Practice. The Technical
Director will provide technical support to business development opportunities
and to assist the growth of the MEP Practice through development of its
technical capabilities.
As a leader of Technical Excellence- the Technical Director will be
responsible for building and maintaining a core team of engineers while
supporting project delivery through scheduled technical reviews (Lead
Verification) and mentoring.

Technical Management:

Oversee and direct the Mechanical Technical Services on projects to ensure we deliver the efficient- technically appropriate solutions- documented well and with the ability to articulate our solutions to the client and other project stakeholders.

Plan- schedule and manage Lead Verification of ongoing projects at appropriate milestones depending upon the scale and complexity of the project- undertaking the majority of the Lead Verification personally

Participating in forums and other industry related programmes- to raise the profile of AECOM`s MEP practice and continuously improve technical and industry knowledge.

Maintain awareness of industry developments and cascade to the MEP team.

Oversee the activities of the local Mechanical Technical Practice Group (TPG) representatives- guide the development of policies- procedures and tools relating to the MEP practice- including initiatives to improve effectiveness and efficiency- suggesting possible areas for improvement where necessary.

Provide input related to technical approach and delivery requirements for key proposals.

Maintain appropriate liaison with the business community- stakeholder and advisory groups.

Undertake proactive business development with AECOM`s concept architects- other AECOM leads- to open up opportunities.

Specific Skills Required:

Experience of seeing conceptual designs through to completion and dealing directly with clients.

High level of capability in Mechanical design- including both simple hand calculations and using the latest industry standard design software.

Experience using software or guiding others in using software such as IES- BIM- Dynamo.

Ability to convey Mechanical engineering principles clearly and concisely- through formal presentations- speaking at conferences- participation in workshops.

Understanding of the multi-disciplinary design process and interfaces between design disciplines.

Understanding of Safety in Design requirements and ability to develop the principles.

Knowledge of Statutory Authorities requirements- codes- regulations and submission requirements.

A good awareness of Autodesk Revit- Autodesk BIM 360 Glue- Navisworks and delivering projects in a multi-disciplinary BIM environment.

Outstanding leadership skills.

Demonstrates a high degree of time management skill and constantly seeks to streamline processes and procedures to increase quality and efficiency.

Builds positive long term relationships at a working level with clients and external stakeholders.

Drives innovation and design excellence.

Creates a culture of empowerment and an environment where others share knowledge- insights and learning.

Innovative skills with insight into market- design and technology trends.

Full understanding of scope definition and scope interface and ability to transmit the same to others.

Instils a culture of personal responsibility for adherence to and improvement of AECOM`s standards- policies- codes and procedures.

Ability and desire to mentor and provide support to junior staff members- spread knowledge across the wider MEP community within AECOM`s Middle East offices- the EMEA geography- and globally.Appreciation of commercial management of projects and ability to instill the importance of financial health and profitability.

Minimum Requirements

Minimum 20+ years post undergraduate education

Proven related professional experience in an MEP practice

Experience of working on large scale projects including site experience

A track record of having worked on a variety of building MEP designs covering a mixture of sectors- for example- Education- Healthcare and Commercial projects.

Middle East experience desirable (5+ years)

Preferred Qualifications

Bachelor`s degree in Mechanical Engineering or Mechanical Building Services is required.

Full membership of the Chartered Institution of Building Services Engineers (MCIBSE) or equivalent International Institution.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Engineering – Mechanical

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 215661BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Director of Style – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 190017RJ
Job Category Housekeeping & Laundry
Location Renaissance Downtown Hotel| Dubai| Marasi Drive next to Lake
Central Tower Business Bay| Dubai| United Arab Emirates| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

_

Director of Spa and Recreation – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 1900189A
Job Category Spa
Location Bulgari Hotel & Resorts| Dubai| Beachfront shoreline of
Jumeirah| Dubai| United Arab Emirates| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

JOB SUMMARY

Responsible for managing and supervising all areas of the spa| including its
programs| services| hours of operation| facilities and staff. Coordinates the
delivery of spa services| including salon| skin care| fitness and wellness|
massage| program coordinating| reservations| reception desk and locker room
areas. As a department head| directs and works with the management team and
hourly employees to successfully execute all spa operations. Strives to
continually improve guest and employee satisfaction and maximize the financial
performance of the department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
spa| guest services| front desk| sales and marketing| or related professional
area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the spa| guest services|
front desk| sales and marketing| or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research| product selection and purchasing| product
display.

• Manages supply inventories and purchasing control| including uniforms.

• Monitors the spa|s actual and projected sales to ensure revenue goals are
met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting
programs| group amenities| group turndown gifts| letters and invitations|
creating special spa services for specific groups and spa contract addendum
negotiation.

• Develops and Manages spa promotions including gifting programs| gift with
purchase| co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and
advertising.

• Identifies and recommending new products and product enhancements to remain
competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements|
budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities| linen expense|
professional salon products| plants| decorations and paper supplies to achieve
or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality| exemplifying excellent customer
service| and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Reviews findings with employees to develop appropriate corrective action|
sharing plans with property leadership and ensuring corrective action is taken
to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate
skills to meet the business needs of the operation.

• Develops| implements and maintains a Spa orientation program for employees
to receive the appropriate new hire training to successfully perform their
job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open| collaborative relationships with employees
and ensuring employees do the same within the team.

• Solicits employee feedback| utilizes an “open door” policy and reviewing
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures that regular on-going communication is happening in all areas of
responsibility to create awareness of business objectives and communicates
expectations| recognizing performance| and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team
members.

_

Commercial Director – Doubletree by Hilton Business Bay – Dubai

APPLY HERE

JOB DESCRIPTION
 
The Commercial Director is responsible for developing a commercial strategy
covering all segments and channels to maximize total revenue and profit
performance as well as market share penetration of the hotel.
What will I be doing?
The Commercial Director is responsible for developing a commercial strategy
covering all segments and channels to maximize total revenue and profit
performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and
activity through supporting the Revenue management team| Sales| Catering and
Events| Marketing| eCommerce and Public Relations teams| through working
effectively with area support teams. F&B commercial activities will be shared
responsibilities with the F&B Manager| Director of Operations| GM and th

Commercial Director.

The Commercial Director is a role model for the commercial community withi

the owned and managed portfolio in EMEA| and develops teams and individuals in
these functions whilst being a Key business partner to the Hotel General
Manager. They support hotels in deriving the most value from Hilton Worldwide
Sales teams. The Commercial Directors role is key to seize new opportunities
through strong customer relations and works as an Ambassador for the company
with our Owners and Key Stakeholders. .

The role ensures that commercial management strategies are set for all revenue
streams and that all systems are used to their full potential to yield the
highest possible amount of revenue from all available space| whether in Rooms|
Meeting Space| outlets or other revenue departments. Driving overall FMS
results gaining an Unfair share through a disciplined execution of commercial
activities.

A Commercial Director will be lead| coach| develop| recruit and retain future
talents. He/she will manage performance| develop and evaluate the commercial
team members on the agreed KPI|s| whilst working effectively as part of a 4D
structure on property. Specifically| a Commercial Director will perform the
following tasks to the highest standards:

Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Worldwide Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams| To include but not limited; All Rooms| GC&E| F&B| Leisure and Spa with a control on cost of sale| route to market| channel shift and marketing / Ecommerce opportunities.
Work with the GM| Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.
Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.
Support various On Property| RDOS|s| and Area Marketing teams in coordinating hotel level marketing| sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix| review and validate forecasts| develop strategies for different demand periods| and review and approve retail and group pricing strategies.
Develop and maintain strong relationships with all stakeholders| owners| hotel teams| HWW matrix support teams to ensure commercial benefits of the hotel.
Liaise with VP of Operations| presents commercial strategies to Regional Team and key stakeholders.
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.
Participate in the leadership activity of the Hotel and Region.

What are we looking for?

A Commercial Director serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Minimum of 3+ year|s hospitality/travel industry experience in a revenue generating or commercial services role.
Minimum 3+ years of experience presenting sales plans| presentations| etc. to senior level executives and constituent groups
3+ experience working in a collaborative/matrixed environment
3+ years working with departmental financial data to make strategic/tactical decisions
3+ years of experience evaluating and identifying business opportunities for a business
At least 3 years of experience managing a sales or commercial team
Fluent in English

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

3+ years working in a multi-complex hotel/travel industry environment.
Experience in multiple disciplines with knowledge of Marketing| E-commerce| and Finance.
Local language| strong attribute to have.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Account Director ASO – Leisure UAE – Hilton – Dubai

APPLY HERE

JOB DESCRIPTION
 
The Account Director| ASO – Leisure U.A.E will manage and grow high value and
large potential Share of Wallet leisure accounts for Hilton UAE. The role will
look after these accounts on a local| (national)| basis. They will be
accountable for the performance of selected accounts on a local| national
basis. They will support in delivering the account strategies set by the
hotels in order to drive increased market share and demonstrate value to both
internal and external customers.
Please note the closing date for applications is Monday 22nd of April
2019

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories| Hilton offer

countless opportunities to delight. From an open door to a welcoming smile an

an exceptional experience| we offer the millions of travellers who stay with
us every year a welcome they will never forget. If you appreciate the impact
global travel can have on the world you may be just the person we are looking
for to work as a Hilton Team Member. Because it|s with Hilton where we never
forget the reason we|re here: to delight our guests| Team Members| and owners
alike.

What will I be doing?

The Account Director| ASO – Leisure U.A.E is accountable for the performance
of their key and strategic accounts. To do this| they need to proactively
manage the relationships with customers as well as internal stakeholders such
as VP|s| GMs| DBD|s| Hotel Managers. The role holder is owner agnostic.

_ _
__

_ _Planning Activities 20%__

• Deliver activities for accounts in remit.

• Identifies and evaluates business opportunities for the region and directs
accordingly.

• Executes strategic account development plans and supports communications of
key messages internally and externally.

• Develops appropriate objectives for managed accounts.

• Establishes relevant procedures and processes.

• Accountable for the performance of manages accounts.

• Total account management focus where applicable.

__Organising Activities 55%__

• Identifies resources| oversees activities and confers with key stakeholders
to ensure objectives and sales function are accomplished.

• Implements plans to ensure overall strategic direction of the account base
and supports the company|s revenue strategies.

• Develops account plans that specify objectives and sales activities to
support the defined account strategy and ensure maximum opportunity for
account penetration.

• Establishes and develops long term effective working relationships with key
customers to drive business.

• Ensures relevant updates are sent both to internal and external
stakeholders.

• Monitors and reviews the impact of marketing initiatives on the account
strategy.

• Networking with Global account handlers where relevant.

• Strengthening relationships with key hotels and aligning strategies.

• Accountable for communicating ADP and activities on a regular basis| along
with relevant issues| opportunities and successes.

• Regular meetings to take place to account base throughout the sales
territory.

• Attends relevant industry conferences and events.

_ _Directing Activities 5%__

• Executes organisational directives and encourages achievement of goals
through motivation| communication and leadership.

_ _Controlling Activities (where applicable) 20%__

• Directs and implements proper controls and systems.

• Assesses actual performance to ensure success and takes corrective actions.

• Works within approved budgets and adjusts activites and expenses to ensure
optimal financial results.

• Develops and maintains Hilton Best Practice to ensure accurate and up-to-
date customer account information is kept.

• To ensure information relating to customer requirements| interests and
marketing activities is kept up to date through the use of relevant Hilton
procedures.

• To provide accurate management reports to review account performance and
communicate future plans.

• Reviews customer base to determine new opportunities for account
penetration.

_ _
__

_ _Supportive Functions__

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by the
supervisor based upon the particular requirements of the company.

• To communicate regularly with hotels to ensure productive and effective
meetings are established and customer information cross referenced and to
ensure relevant hotels are well aware of the ‘Customer value|

• Attendance at sales workshops in market.

• Support sales weeks and blitzes.

• Support joint calls for colleagues visiting.

• Organise fam trips and support the hotels with client attendance.

• Host webex calls for the key hotels to support with performance.

• Additional task may be required

What are we looking for?

_ _Specific Job Knowledge| Skill and Ability__

The individual must possess the following knowledge| skills and abilities and
be able to perform the essential functions of the job| with or without
reasonable accommodation.

• Excellent communication skills: presentations| written and public speaking

• Good understanding of sales process| tools| measurements and systems

• Good knowledge of market segments and pricing strategies

• Understanding of competition and marketing strategies

• Strong in account management

• Strong persuading and influencing skills

• Leads by example to resolve conflicts| introduce change and ensure
collaboration among others

• Demonstrates the highest standards of ethical behaviour and absolute
discretion with sensitive information

• Ability to take initiative to identify| prioritise and implement actions
required to achieve functional goals

• Strong problem solving skills including ability to address any issue in
collaboration with others| identify and prevent potential problems and develop
problem solving skills in others

• Budget development and management skills

• Ability to work independently and manage the work of others

• Ability to adjust plans and priorities as situations change

• Prioritises| organises and uses a systematic approach to get things done

• Ability to think and articulate a vision for business sales and capable of
translating this into practical and tangible actions

• Self-reliant| working with minimal control and direction

• Takes calculated risks to achieve results in consultation with immediate
supervisor and other relevant team members

• Contributes and is effective when team working with peers

• Has good relationship management skills and presents the appropriate
professional image to customers and external contacts

• Can handle more than one task/situation at a time

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the Go Hilton Team
Member Travel Program| which provides reduced hotel room rates for you| your
family & friends! We look forward to explaining in detail the range of
excellent benefits that you would expect from a global hotel organisation like
Hilton.

Required Qualifications:

• University degree or experience in lieu thereof

• Significant work experience in customer facing| revenue generating roles
including management experience

• Experience working in multi-cultural or international settings

• Fluency in English

• Proficient in Microsoft office applications

Preferred Qualifications:

• Advanced degree preferred

• Hospitality industry experience preferred in Sales| Marketing| Revenue or
Operating roles

• In-depth knowledge of business sector managed

• International experience advantageous

Director of Revenue – Khalidiya Palace Rayhaan by Rotana – Abu Dhabi

APPLY HERE


JOB REF: 3900486
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
As a Director of Revenue / Revenue Manager you are responsible to maximize
revenue through room reservation by setting proactive selling strategies and
action plans in order to achieve the budgeted revenue thereby maintaining a
healthy business and your role will include key responsibilities such as:
.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profit

.Have the foresight to capture any unexpected opportunities and implemen

recovery plans to counter act threats to busines

.Oversee the maximization of revenues through the combined efforts of th

Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

We are currently seeking for passionate and dynamic guest focused Revenue
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Director of Revenue / Revenue Manager you are responsible to maximize
revenue through room reservation by setting proactive selling strategies and
action plans in order to achieve the budgeted revenue thereby maintaining a
healthy business and your role will include key responsibilities such as:

.Design and implement a continuous pro-active- selling strategy and action
plan- which will drive the optimization of hotel profits
.Have the foresight to capture any unexpected opportunities and implement
recovery plans to counter act threats to business
.Oversee the maximization of revenues through the combined efforts of the
Reservations- Sales & MICE Sales Departments.
.Assist Director of Sales & Marketing in the preparation of month end report
.Prepare necessary data required for revenue budgets and assist management
team in preparing yearly budgets
.Ensure Rotana strategies and structure are met at all times

Education- Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous
experience in a similar role for minimum two years within the Reservations /
Revenue Department of a hotel. Excellent written and verbal English
communication skills and strong interpersonal and negotiation skills are
essential. Computer literacy and previous experience with Opera is a must.

Marketing & Communications-Director of Marketing & Communications – Al Bandar Rotana – Dubai

APPLY HERE


JOB REF: 3902887
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Marketing &
Communication professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
guests.
As a Director of Marketing & Communications you are responsible for
coordinating internal and external marketing activities for the property. The
role involves publicity- media coverage- community relations- corporate image
and special events in order to market the company image for hospitality and
services and will include key responsibilities such as:

.Promote the brand name through formulated advertising and public relation

campaign and plan and reinforce the corporate identit

.Support the implementation of ongoing- focused media and community relations
programs- that are strategically planned to support and enhance the area
marketing efforts
.Develop and execute promotional and brand building exercises in conjunction
with the marketing department
.Coordinate strategic local / regional / international public relation
campaigns to achieve marketing goals
.Create new business tie-ups and partners
.Liaise and coordinate with the advertising agencies and media companies
.Overlook all press releases and maintain a constant supply of articles for
the media partners
.Assist in producing collateral from concept to final product in line with the
Rotana corporate guidelines to build brand recall

We are currently seeking for passionate and dynamic guest focused Marketing &
Communication professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
guests.

As a Director of Marketing & Communications you are responsible for
coordinating internal and external marketing activities for the property. The
role involves publicity- media coverage- community relations- corporate image
and special events in order to market the company image for hospitality and
services and will include key responsibilities such as:

.Promote the brand name through formulated advertising and public relations
campaign and plan and reinforce the corporate identity
.Support the implementation of ongoing- focused media and community relations
programs- that are strategically planned to support and enhance the area
marketing efforts
.Develop and execute promotional and brand building exercises in conjunction
with the marketing department
.Coordinate strategic local / regional / international public relation
campaigns to achieve marketing goals
.Create new business tie-ups and partners
.Liaise and coordinate with the advertising agencies and media companies
.Overlook all press releases and maintain a constant supply of articles for
the media partners
.Assist in producing collateral from concept to final product in line with the
Rotana corporate guidelines to build brand recall

Education- Qualifications & Experiences

You should be preferably an advertising- marketing or mass communication
graduate with a minimum of three years experiences in a similar field and with
a good knowledge of the local and international media and media culture. You
must be a computer literate with effective communication skills- both verbal
and written in English and Arabic language ability is a definite plus.
Furthermore- solid experience in Social Media and Digital Marketing is
essential.

Assistant Director of Engineering – Beach Rotana – Abu Dhabi

APPLY HERE


JOB REF: 3902805
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic Engineering professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.
As an Assistant Director of Engineering you are responsible to assist the
Director of Engineering on all matters related to the repair and maintenance
operation of the physical plant and engineering facilities within the hotel-
whereby your role will include key responsibilities such as:
.Maintain the entire hotel facility- including the physical building
structure- all mechanical- electrical- HVAC systems and other relate

equipment in accordance with energy conservation and preventative maintenanc

program

.Ensure the upkeep of guest areas to maintain an attractive hote

.Conduct house tours and visually assess the safe and efficient maintenance
and operation of the physical structures of the hotel- all mechanical-
electrical- HVAC systems and any other related equipment
.Verify completion of all routine maintenance on public spaces and verify
completion of all repairs- replacement and renovation projects to offices and
employee work areas
.Follow prescribed safety procedures for personnel and equipment by the
company and OSHA
.Maintain effective energy management and preventive maintenance programs and
conduct special training for other operating departments on the safe and
efficient use of equipment and energy in the hotel.

We are currently seeking for passionate and dynamic Engineering professionals
who pride themselves on their ability to deliver extraordinary levels of
customer service and provide creative solutions to our guests.

As an Assistant Director of Engineering you are responsible to assist the
Director of Engineering on all matters related to the repair and maintenance
operation of the physical plant and engineering facilities within the hotel-
whereby your role will include key responsibilities such as:

.Maintain the entire hotel facility- including the physical building
structure- all mechanical- electrical- HVAC systems and other related
equipment in accordance with energy conservation and preventative maintenance
programs
.Ensure the upkeep of guest areas to maintain an attractive hotel
.Conduct house tours and visually assess the safe and efficient maintenance
and operation of the physical structures of the hotel- all mechanical-
electrical- HVAC systems and any other related equipment
.Verify completion of all routine maintenance on public spaces and verify
completion of all repairs- replacement and renovation projects to offices and
employee work areas
.Follow prescribed safety procedures for personnel and equipment by the
company and OSHA
.Maintain effective energy management and preventive maintenance programs and
conduct special training for other operating departments on the safe and
efficient use of equipment and energy in the hotel.

Education- Qualifications & Experiences

You should ideally have a degree in mechanical and electrical engineering with
at least two years experiences in a similar role within the hospitality
industry. A good command of written and spoken English and the ability to find
fault and rectify subsystems are essentials.

Associate Director Architecture – AECOM – UAE

APPLY HERE

AECOM Associate Director Architecture- Abu Dhabi in Dubai- United Arab
Emirates
United Arab Emirates – Abu Dhabi- Abu Dhabi
Alternate Locations AE – Dubai
Job Summary
Responsible for conducting architectural studies- developing design concepts
and design criteria- and preparing reports- calculations- and detailed design
and construction drawings. Also are involved in the signing and sealing of
plans- obtaining permits for construction- and the review of plans and
specifications submitted by consultants and contractors.
Conducts preliminary field surveys; develops designs and drafts preliminary plans for buildings and facilities.
Prepares maps- sketches- working drawings and construction plans; prepares cost estimates- specifications and bid proposals for contracts.

Participates in the presentation of plans to governing and permitting authorities for land use- zoning and permit approvals.

Provides technical consultations for interdisciplinary analytical studies and analyses.

Inspects and supervises the inspection of construction projects while in progress and upon completion for adherence to plans and specifications; advises contractors on the interpretation of plans and specifications; approves minor design changes in the course of construction; reviews contractors| requests for payment.

Conducts research and special studies pertaining to buildings and facilities development and maintenance; prepares reports and recommendations for the review of a superior.

Provides technical advice to administrative superiors in the development and negotiation of plans and specifications for building and facilities construction.

Carry assignments to completion with considerable independence in accordance with project objectives- professional standards- and policies and procedures.

Prepares materials- writes construction specifications- and prepares detailed requisitions for equipment and materials.

Extracts engineering and estimating information from drawings.

Prepares and issues drawing packages after approvals.

Makes quantity take-offs for construction estimates.

May supervise subordinate personnel in preparing plans- specifications and preliminary construction layouts and cost estimates.

Specific Skills Required

Good communication skills- and able to work well independently at times.

Able to see the |bigger picture| and take a birds-eye view on projects

Must be able to make decisions- act on own initiative and operate in a pro-active way.

Confident- with the ability to work either independently or as part of a team.

Ability to work to deadlines and under pressure.

Maintains affiliation with professional societies to keep abreast of current technologies.

Accountability for assigned work.

Accuracy & precision of work.

Willingness to learn and develop.

Excellent written and verbal communication skills

Strong problem solving skills

Enthusiastic and Self-motivated.

Work well within a multidisciplinary team.

Minimum Requirements

Minimum specified experience for the position includes 10 years of increasingly responsible assignments in the architectural and project managment field- five years of which include direct engagement in business development- strategic planning or business unit management.

Preferred Qualifications

A Bachelor of Architecture is required. RIBA membership would be advantageous.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Architecture and Design

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 212756BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Technical Director – Structures – AECOM – UAE

APPLY HERE

AECOM Technical Director – Structures in Abu Dhabi- United Arab Emirates
United Arab Emirates – Abu Dhabi- Abu Dhabi
Job Summary
Serves as a fully capable professional who builds and manages the technical
capabilities of the Structural Practice. The Technical Director will provide
technical support to business development opportunities and to assist the
growth of the Structural Practice through development of its technical
capabilities.
As a leader of Technical Excellence- the Technical Director will be
responsible for building and maintaining a core team of engineers while
supporting project delivery through scheduled technical reviews (Lead
Verification) and mentoring.

Core Accountabilities:

Leadership of Technical Excellence within the practice- including technical tools and digital delivery

Ensure structural engineering solutions on projects are effective- elegant and appropriate

Promote professional inquisitiveness among our structural team- be a role model for creativity

Continuously improve technical and industry knowledge within the practice

Provide visibility to the market of our design activities and technical solutions

Joint business development and opportunity creation with our architects and other parts of the business

Undertake Lead Verification of most of our projects and organise LVs for the remainder

Ensure Safety in Design is properly considered and documented

Design innovation – R&D – new methods and tools

Mentoring

Performance & Reward appraisals

Job Duties:

The duties of the Technical Director fall broadly into two categories:

Technical Management (approximately 80% of time)

Technical support to Business Development initiatives (approximately 20%)

Technical Management :

Oversee and direct the Structural Technical Services on projects to ensure we deliver the efficient- technically appropriate solutions- documented well and with the ability to articulate our solutions to the client and other project stakeholders.

Plan- schedule and manage Lead Verification of ongoing projects at appropriate milestones depending upon the scale and complexity of the project- undertaking the majority of the Lead Verification personally (approximately 60% of time- booked to projects).

Participating in forums and other industry related programmes- in order to raise the profile of AECOM`s structural practice and continuously improve technical and industry knowledge.

Maintain awareness of industry developments and cascade to the structures team.

Oversee the activities of the local structures Technical Practice Group (TPG) representatives guide the development of policies- procedures and tools relating to the structures practice- including initiatives to improve effectiveness and efficiency- suggesting possible areas for improvement where necessary.

Produce guides- case studies and deliver internal presentations.

General technical support and mentoring to the structures team- encouraging their professional development.

Technical Support to Business Development Initiatives:

Provide input related to technical approach and delivery requirements for key proposals.

Maintain appropriate liaison with the business community- stakeholder and advisory groups.

Undertake proactive business development with AECOM`s concept architects- other AECOM leads- to open up opportunities.

Specific Skills Required :

Project/Design Responsibilities

Experience of seeing conceptual designs through to completion and dealing directly with clients.

High level of capability in structural design- including both simple hand calculations and using the latest industry standard design software.

Experience using structural software such as Tekla- ETABS- SAFE- STAAD.pro- SAP 2000- ROBOT- Prokon- Dynamo- VisualAnalysis.

Thought leadership including being a pivotal member of the next generation digital transformation team in our industry and embracing this change within the structural engineering community.

Ability to convey structural engineering principles clearly and concisely- through formal presentations- speaking at conferences- participation in workshops.

Good hand sketching skills. Able to sketch something quickly in order to show ideas and concepts.

Understanding of the multi-disciplinary design process and interfaces between design disciplines.

Understanding of Safety in Design requirements and ability to develop the principles.

Knowledge of Statutory Authorities requirements- codes- regulations and submission requirements.

A good awareness of Autodesk Revit- Autodesk BIM 360 Glue- Navisworks and delivering projects in a multi-disciplinary BIM environment.

Managerial Responsibilities:

Outstanding leadership skills.

Demonstrates a highly organised and systematic approach to their work.

Demonstrates a high degree of time management skill and constantly seeks to streamline processes and procedures to increase quality and efficiency.

Builds positive long term relationships at a working level with clients and external stakeholders.

Drives innovation and design excellence.

Creates a culture of empowerment and an environment where others share knowledge- insights and learning.

Innovative skills with insight into market- design and technology trends.

Full understanding of scope definition and scope interface and ability to transmit the same to others.

Instils a culture of personal responsibility for adherence to and improvement of AECOM`s standards- policies- codes and procedures.

Ability and desire to mentor and provide support to junior staff members- spread knowledge across the wider structural community within AECOM`s Middle East offices- the EMEA geography- and globally.

Commercial Responsibilities:

Appreciation of commercial management of projects and ability to instil the importance of financial health and profitability.

Appreciation of risk management and ability to communicate the same to others.

General:

Ability and motivation to update skills and expertise through continuing professional development (CPD) initiatives.

Ability to develop a full knowledge of AECOM`s standards- policies- codes and procedures and ability to transmit the same to others.

Excellent command of English (written and spoken). Knowledge of other languages is an added value.

Minimum Requirements

Minimum 20+ years post undergraduate education

Proven related professional experience in a structural practice

Experience of working on large scale projects including site experience

A track record of having worked on a variety of building structures designs covering a mixture of sectors- for example- Education- Healthcare and Commercial projects.

Middle East experience desirable (5+ years) but not essential

Preferred Qualifications

Bachelor degree in Structural Engineering or Civil Engineering is required.

Full membership of the Institution of Structural Engineers (MIStructE) or Institution of Civil Engineers (MICE) is required.

Master degree in Structural Engineering or Civil Engineering or equivalent preferred

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Engineering – Structural

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 212368BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Regional Director Food & Beverage – Hilton – Dubai

APPLY HERE

JOB DESCRIPTION
 
An exciting opportunity has arisen in Dubai for a Regional Director of F&B AP|
Levant& Turkey. The role is to support the hotels implementing Food & Beverage
standards and overall F&B strategy for all Hilton brands with in AP| Turkey
and Levant. This role will also support products and team skills for owned and
managed existing and new hotel openings for Luxury/Full Service brands across
the region.
You will support and drive the overall EMEA F&B strategy for all Hilton
Worldwide brands within the region through effective relationships with
colleagues| in particular AVP| AGM| GM| HM| DO| Ops| F&B and Chefs and
ensuring that Hilton food and beverage policies are known| understood and
observed across the estate.
The position establishes and drives for long-term dedicated Area strategy i

alignment with VP of Operations.

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories| Hilton offers
countless opportunities to delight. From an open door to a welcoming smile and
an exceptional experience| we offer the millions of travellers who stay with
us every year a welcome they will never forget. If you appreciate the impact
global travel can have on the world you may be just the person we are looking
for to work as a Hilton Team Member. Because it|s with Hilton where we never
forget the reason we|re here: to delight our guests| Team Members| and owners
alike.

What will I be doing?

Planning Activities (20%)

Take all steps to maximise profitability and to ensure that the F&B profit budget is achieved
Conduct profit driven F&B audits and field visits
Proactive planning of new opening pipeline and provide to the hotel teams concept clarity and initial pre-opening set up.
Monitor and analyse the labour cost at hotel level| according to business levels / activity / season
Help to establish the food and beverage department operation in new hotels.
Evaluate new F&B trends and competitor products offering| and update the offering accordingly.
Collects| analyses and follows up on departmental marketing plans within the region

Organising Activities (20%)

Ensure the highest standards of quality in all aspects of the hotels| F&B operations| guaranteeing that brand values and standards are never compromised.
Install brand awareness and compliance based on Hilton Brand Service Standards.
Review food and beverage forecasts and budgets as well as food and beverage pricing and approve any changes
Actively follows up on SALT & BPS reports| underlying the shortcomings for the hotels – activate the action plans
Be fully familiar with and to ensure adhesion to all Financial tools – Dashboard| Menu Engineering| P&L Statements|

Directing Activities (20%)

Actively support F&B teams in pre and post opening for new hotels
Responsible for hands on implementation of all F&B concepts and standards in EMEA
Implement new F&B concepts and works closely with Hilton Restaurant group and F&B Development
Conduct F&B Deep Dives and field visits| covering F&B revenue| CMPOR| GTMS| F&B SALT and any other key metrics.
Monitor standard compliance and progress and compile reports for EMEA F&B Team
Support key projects through data analysis| consultation of key operational issues within hotels and build financial models to assist decision-making
Review food and beverage collaterals and promotional material for internal and external use.
Reviews menus and drink lists including| menu engineering| merchandising| menu item selection| writing style| cover and arrangements.
Co-ordinates special events| festivals and joint promotions| as part of the area marketing plan
Review compliance of all F&B programs
Review compliance of all F&B related procurement programs
Actively follows up on QA and mystery shopper reports| underline shortcomings for the hotels – follow-up on improvement action plans
Ensure that OeX (Operational Excellence) is embedded into the hotels and tools and best practices fully used in hotels.

Staffing Activities (20%)

Identify and develop talent within F& B teams and develop strategy to attract new talent
To maintain contact with GM|s| HM|s| DO|s| Ops| Executive Chefs| F&B Managers in the area and ensure a smooth succession plan
Reinforce area learning and development F&B programs to ensure well-trained employees
Interact closely with the regional teams| establishing local/regional priorities
Provide input to F&B succession plan and recommend candidates for promotion and transfers.
Act as an integral support the hiring of Food and Beverage Managers and Chefs and overseeing the hiring process of F&B Department heads

Controlling Activities (20%)

Coordinate pre-opening support for all new hotels
Ensures that costs are controlled and in line with business levels
Support Regional teams with key initiatives through training| presentations and hotel operational and financial audits.
Take responsibility for the CAPEX project list with the regional specialists and Hotel team

Key Business Partnerships:

VP – Operations (EMEA)
Corporate Operation Teams (Business Development| Marketing| Revenue| Finance| Supply Management| Tech Services| A&C)
Hilton Restaurant Group Team
F&B Development team
Brand Performance Support Team
General Managers/Director of Operations
Hotel F&B Operational Teams

Required Skills and Experience:

To hold BA/BS/Bachelor|s Degree or Equivalent
To have some related or managerial experience
Solid operational experience in hotels/restaurants
Excellent communication| collaboration and relationship management skills with Area Executive committee President/VP/AGM/GM/HM/DO/others.
Outstanding verbal and written communication skills in English
Critical thinking – demonstrated ability to analyze information| develop strategy| tactically direct the execution of the strategy| fine tune| revise strategy and fix processes
Highly organized| self motivated and proficient in MS Office Suite
Front and back of house operational hands on experience
High Quality Service Standards and Guest Satisfaction focus
Heavy schedule of travelling. Need for resilience.
University degree or Associates Diploma in Hospitality Management or experience in lieu of

Preferred Skills and Experience:

Arabic language skills would be advantageous
To have extensive related experience or experience in Director level roles

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday
entitlement. As an employee you will become a member of the Go Hilton Team
Member Travel Program| which provides reduced hotel room rates for you| your
family & friends! We look forward to explaining in detail the range of
excellent benefits that you would expect from a global hotel organization like
Hilton.

Director of Culinary – Rotana Corporate Office – Abu Dhabi

APPLY HERE


JOB REF: 3893082
JOB DESCRIPTION[
We are currently seeking for dynamic- ambitious and self motivated culinary
professionals to join our Corporate Office team who will assist the CVP – F&B
Operations to organize and direct a team that develops top quality Food &
Beverage products.
As a Director of Culinary you are responsible for organizing- planning-
coordinating and executing the culinary services in all Rotana hotels and
brands. The role involves menu development- training and maintenance of the
culinary brand standards and will include key responsibilities such as:
. Achieve consistent profit and performance through the implementation o

structured culinary achievements- seeking economies of scale- inventor

control- developing manuals- training- and timely follow up- recipe costin

and theoretical / actual food cost

. Analyze strengths and weaknesses of all culinary service operations such as
cost of product- inventory par levels and general policies and procedures in
order to most effectively implement changes to improve culinary service
operations and most efficiently allocate resources
. Establish standards- guidelines and objectives- and maintain other
administrative processes such as budget and staffing requirements to ensure
proper planning and efficient operation of culinary services
. Monitor and evaluate all reporting outlets / hotels in order to ensure the
proper planning for short and long-term strategies; monitor and evaluate
performance of all food and beverage responsibilities in order to facilitate
ongoing improvement of culinary operations for optimal quality- safety and
profit
. Establish and maintain standards for food quality- presentation- handling-
sanitation- and safety in alignment with company standards and applicable
regulations
. Develop- create- implement and audit culinary hiring standards tools-
culinary program training tools and culinary skills development tools

We are currently seeking for dynamic- ambitious and self motivated culinary
professionals to join our Corporate Office team who will assist the CVP – F&B
Operations to organize and direct a team that develops top quality Food &
Beverage products.

As a Director of Culinary you are responsible for organizing- planning-
coordinating and executing the culinary services in all Rotana hotels and
brands. The role involves menu development- training and maintenance of the
culinary brand standards and will include key responsibilities such as:

. Achieve consistent profit and performance through the implementation of
structured culinary achievements- seeking economies of scale- inventory
control- developing manuals- training- and timely follow up- recipe costing
and theoretical / actual food costs
. Analyze strengths and weaknesses of all culinary service operations such as
cost of product- inventory par levels and general policies and procedures in
order to most effectively implement changes to improve culinary service
operations and most efficiently allocate resources
. Establish standards- guidelines and objectives- and maintain other
administrative processes such as budget and staffing requirements to ensure
proper planning and efficient operation of culinary services
. Monitor and evaluate all reporting outlets / hotels in order to ensure the
proper planning for short and long-term strategies; monitor and evaluate
performance of all food and beverage responsibilities in order to facilitate
ongoing improvement of culinary operations for optimal quality- safety and
profit
. Establish and maintain standards for food quality- presentation- handling-
sanitation- and safety in alignment with company standards and applicable
regulations
. Develop- create- implement and audit culinary hiring standards tools-
culinary program training tools and culinary skills development tools

Education- Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two
years experiences in a similar role with preferable previous experiences in
the Middle East. You must be computer literate with effective presentation
skills along with an excellent command of written and spoken English.

Franchised Account Director| Association Market – Niagara Falls Marriott on the Falls – Canada

APPLY HERE

Job Number 19000ZHV
Job Category Sales and Marketing
Location Niagara Falls Marriott on the Falls| Niagara Falls| Ontario VIEW
ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one
of Marriott International’s franchisees.
Please apply via email at: kathy.mcmurray@niagarafallshotels.com

Additional Information: This hotel is owned and operated by an independent
franchisee| Canadian Niagara Hotels| Inc.. The franchisee controls all aspects
of the hotel’s employment policies and practices| including the selection and
hiring process. If you accept a position at this hotel you will be employed by
a franchisee and not by Marriott International.

Job Summary

Build a Dynamic and Rewarding Career With Us!

We are situated in exceptional surroundings located just steps away from the
iconic Niagara Falls. Offering a distinctive collection of many of the world’s
leading hotel and restaurant brands with phenomenal views of one of the
world’s natural wonders right outside your front door| including: Marriott|
Sheraton and Massimo’s Fine Dining| Prime Steakhouse| Mortons Grille|
Milestones Grill + Bar| Hard Rock Café| Rainforest Café and many more. Paired
with a wide selection of modern amenities that include: a large selection of
unique event and meeting spaces| full service spas| fitness centres| rooftop
pool/indoor pools| balconies| indoor waterpark| and super entertaining arcade
makes our property locations unparalleled.

The Sales Opportunity

If your passion for Sales is magnetic and you would enjoy creating memorable
experiences for our clients| we invite you to explore your future with us!

We are currently seeking an Account Director for our Association Market who
has a passion for excellence to support our strong sales culture in driving
our Organization’s revenue and profit growth. Reporting to the Director of
Sales| responsibilities included but not limited to the following;

Creating and implementing a strategic sales plan that expands our Organization’s client base and ensure its strong presence for the Association market.
Proactively soliciting and handling sales opportunities through continued prospecting through telephone solicitations| personal presentations| site inspections| and via correspondence.
Staying current on competitive set.
Develop new business; increase our market share through relationship building| trade shows and community/professional events.
Negotiating and close business to achieve and exceed all sales goals.
Exploring marketing & tradeshow opportunities for your market and provide Director of Sales with detailed benefits and cost of participation.
Creating out-of-box experiences for our clients that leaves a lasting impression
Servicing accounts from initial contact to business booked and confirmed.
Up-selling groups/conventions whenever possible and cross-sell all properties.
Creating and maintain current and future| accurate| client data base and profiles
Representing the Company on site visits| FAMs| sales trips or at designated trade shows and provide pre and post reports
Attending and become active in industry association of which membership is confirmed.
Maintain awareness of business| market and consumer trends| including competitors’ strengths and opportunities| industry and economic trends.
Other duties as assigned

Job Requirements

Previous sales experience in hospitality industry preferred. Thrives on the challenge of finding new business.
Demonstrated skills in prospecting| relationship building| negotiating skills and closing on critical sales contracts.
Proven revenue-generating track record of exceeding sales revenue goals.
University degree or College diploma in Hotel Management/Business Administration an asset.
Computer skills including: Microsoft Word| Excel| Power Point or related sales programs.
Excellent verbal and written communication skills| including the ability to deliver professional presentations to current and prepositive clients.
Opportunity to work from home only available to candidates that reside outside the Niagara Region.

Marriott on the Falls is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture| and welcomes and
encourages applications from people with disabilities. Accommodations are
available on request for candidates taking part in all aspects of the
selection process.

_This company is an equal opportunity employer._

frnch1

]

Director of Food & Beverage – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000ZQR
Job Category Food and Beverage & Culinary
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and
beverage/culinary operation| including Restaurants/Bars| Room Service and
Banquets/Catering| where applicable. Position oversees the development and
implementation of departmental strategies and ensures implementation of the
brand service strategy and brand initiatives. The position ensures the food
and beverage/culinary operation meets the brand’s target customer needs|
ensures employee satisfaction| and focuses on growing revenues and maximizing
the financial performance of the department. Develops and implements property-
wide strategies that deliver products and services to meet or exceed the needs
and expectations of the brand’s target customer and property employees and
provides a return on investment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage|
culinary| event management| or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management|
Hotel and Restaurant Management| Hospitality| Business Administration| or
related major; 4 years experience in the food and beverage| culinary| event
management| or related professional area.

Skills and Knowledge

• Customer and Personal Service – Knowledge of principles and processes
for providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer
satisfaction.

• Management of Financial Resources – Determining how money will be spent
to get the work done| and accounting for these expenditures.

• Administration and Management – Knowledge of business and management
principles involved in strategic planning| resource allocation| human
resources modeling| leadership technique| production methods| and coordination
of people and resources.

• Applied Business Knowledge – Understanding market dynamics| enterprise
level objectives and important aspects of the company’s business to accurately
diagnose strengths and weaknesses| anticipate opportunities and risks|
identify issues| and develop strategies and plans. Aligning individual and
team actions with strategies and plans to drive business results.

• Management of Material Resources – Obtaining and seeing to the
appropriate use of equipment| facilities| and materials needed to do certain
work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable
for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage
is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and
renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern
and develops strategies to improve the department’s financial performance.

• Establishes challenging| realistic and obtainable goals to guide operation
and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals
are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food &
beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee
satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead| influence| and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust| respect| and cooperation among team
members.

• Achieves and exceeds goals including performance goals| budget goals| team
goals| etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit| including estimating cost and benefit|
exploring new business opportunities| etc.

• Identifies opportunities to increase profits and create value by challenging
existing processes| encouraging innovation and driving necessary change.

• Ensures that regular| on-going communication occurs in all areas of food and
beverage (e.g.| pre-meal briefings| staff meetings| culinary team).

• Establishes and maintains open| collaborative relationships with direct
reports and entire food & beverage team. Ensures direct reports do the same
for their team.

• Develops a food and beverage operating strategy that is aligned with the
brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches| mentors| or
otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products
to meet or exceed customer expectations| generate increased revenue and ensure
a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and
retention.

• Improves service by communicating and assisting individuals to understand
guest needs| providing guidance| feedback| and individual coaching when
needed.

• Reviews findings from comment cards and guest satisfaction results with F& B
team and ensures appropriate corrective action is taken.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio| maintaining balance between profit and
service satisfaction.

• Shares plans to take corrective action based on comment cards and guest
satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates| including setting
performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage
wages| food & beverage cost and controllable expenses (e.g.| restaurant
supplies| uniforms| etc.).

• Hires food & beverage leadership team members who demonstrate strong
functional expertise| creativity and entrepreneurial leadership to meet the
business needs of the operation.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to
subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives| the peers and the subordinates on
relevant information in a timely manner.

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Estimate food| liquor| wine| and other beverage consumption in order to
anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

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