Colleague Accommodation Officer – Al Bandar Rotana – Dubai

APPLY HERE


JOB REF: 3903011
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
colleagues.
As an Colleague Accommodation Officer you are responsible for the
administration- security- maintenance and colleague welfare within the housing
facilities and your role will include key responsibilities such as:
. Ensure that the colleague accommodation is well secured and colleagues are
accommodated as per their entitlements in line with the Human Resources Polic

. Ensure that all the assets of the colleague accommodation are wel

maintaine

. Ensure that a high level of cleanliness and hygiene is maintained at al

times within the accommodation
. Employ maximum supervision towards the external cleaners- security officers
and contractors within the premises
. Ensure a regular and timely submission of accommodation occupancy report and
any other assigned reports by the Director of Human Resources / Human
Resources Manager
. Maintain up to date records of accommodation- which clearly states occupied
and vacant space in the accommodation
. Maintain up to date records of all contracts relevant to all leased
apartment and ensure that all renewal documentation are conducted on a timely
basis
. Assign accommodation to the new colleagues as approved and according to the
designation / grade of the colleague
. Ensure that the meal periods are kept within the operating hours and the
colleague outlet within the accommodation is maintained clean

We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
colleagues.

As an Colleague Accommodation Officer you are responsible for the
administration- security- maintenance and colleague welfare within the housing
facilities and your role will include key responsibilities such as:

. Ensure that the colleague accommodation is well secured and colleagues are
accommodated as per their entitlements in line with the Human Resources Policy
. Ensure that all the assets of the colleague accommodation are well
maintained
. Ensure that a high level of cleanliness and hygiene is maintained at all
times within the accommodation
. Employ maximum supervision towards the external cleaners- security officers
and contractors within the premises
. Ensure a regular and timely submission of accommodation occupancy report and
any other assigned reports by the Director of Human Resources / Human
Resources Manager
. Maintain up to date records of accommodation- which clearly states occupied
and vacant space in the accommodation
. Maintain up to date records of all contracts relevant to all leased
apartment and ensure that all renewal documentation are conducted on a timely
basis
. Assign accommodation to the new colleagues as approved and according to the
designation / grade of the colleague
. Ensure that the meal periods are kept within the operating hours and the
colleague outlet within the accommodation is maintained clean

Education- Qualifications & Experiences

You should have ideally a degree in the hospitality field with preferable
experience in a similar role. You must have a good working knowledge of
computers with excellent English communication skills.

Welcome Desk Talent Coach (Supervisor) – W Dubai – The Palm

APPLY HERE

Job Number 19000VDB
Job Category Rooms and Guest Services Operations
Location W Dubai – The Palm| Dubai| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

Process all guest check-ins| verifying guest identity| form of payment|
assigning room| and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes| document exceptions. Secure
payment prior to issuing room key| verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests| contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types| vouchers| paid-outs| and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft. Assist
management in training| evaluating| counseling| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Develop/maintain positive working
relationships; support team to reach common goals; listen and respond
appropriately to employee concerns.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications;
ensure personal appearance is clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge
guests; anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Ensure adherence to
quality standards. Enter and locate information using computers/POS systems.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Officer – Amwaj Rotana – Jumeirah Beach Residence – Dubai

APPLY HERE


JOB REF: 3897279
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
employees.
As a Human Resources Officer you are responsible for assisting the Director of
Human Resources in managing all the respective Human Resources functions in
order to meet the strategic business objectives. The role involves development
and implementation of strategies and policies and will include key
responsibilities such as:

. Assist in the recruitment process and hiring of all front line employee

. Coordinate and encourage sports and social activities on a regular basi

. Participate in the preparation of Human Resources budget
. Maintain an up to date database for resume`s for future facilitation of
recruitment needs
. Conduct induction / orientation program for all newly joined employees as
per the hotel standards
. Receive employee complaints- suggestions and queries and make sure they have
been handled properly
. Maintain an up to date computerized database of all employees
. Assist the Director of Human Resources in the preparation of periodic
reports as required
. Coordinate with all departments with regard to Human Resources related
activities
. Assist the LIFE Committee in planning- organizing and implementing employee
sports- social and welfare activities
. Maintain files and other information under strict confidentiality

We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
employees.

As a Human Resources Officer you are responsible for assisting the Director of
Human Resources in managing all the respective Human Resources functions in
order to meet the strategic business objectives. The role involves development
and implementation of strategies and policies and will include key
responsibilities such as:

. Assist in the recruitment process and hiring of all front line employees
. Coordinate and encourage sports and social activities on a regular basis
. Participate in the preparation of Human Resources budget
. Maintain an up to date database for resume`s for future facilitation of
recruitment needs
. Conduct induction / orientation program for all newly joined employees as
per the hotel standards
. Receive employee complaints- suggestions and queries and make sure they have
been handled properly
. Maintain an up to date computerized database of all employees
. Assist the Director of Human Resources in the preparation of periodic
reports as required
. Coordinate with all departments with regard to Human Resources related
activities
. Assist the LIFE Committee in planning- organizing and implementing employee
sports- social and welfare activities
. Maintain files and other information under strict confidentiality

Education- Qualifications & Experiences

You should have a university degree in a related discipline with preferable
experiences within the same role. You must be a computer literate- ideally
with proficiency in a computerized payroll system and fluent in English.

Human Resources Coordinator – Dubai Marriott Harbour Hotel & Suites

APPLY HERE

Job Number 19000THG
Job Category Human Resources
Location Dubai Marriott Harbour Hotel & Suites| Dubai| United Arab
Emirates
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Manager – Courtyard Dubai – Green Community

APPLY HERE

Job Number 19000U2R
Job Category Human Resources
Location Courtyard Dubai| Green Community| Dubai| United Arab Emirates

Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

JOB SUMMARY

As a member of the property Human Resources support staff| he/she works with
Human Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment| total compensation| and
training and development. Additionally| he/she focuses on delivering HR
services that meet or exceed the needs of employees and enable business
success; as well as ensures compliance with all applicable laws| regulations
and operating procedures. Will be accommodated in the company housing.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 1 year experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_

Human Resources Manager – W Dubai – The Palm

APPLY HERE

Job Number 19000NFK
Job Category Human Resources
Location W Dubai – The Palm| Dubai| United Arab Emirates
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

JOB SUMMARY

As a member of the property Human Resources (Talent) team| he/she works with
Human Resources team to carry out the daily activities of the Human Resource
Office including oversight of recruitment| total compensation| and training
and development. Additionally| he/she focuses on delivering HR services that
meet or exceed the needs of talent and enable business success; as well as
ensures compliance with all applicable laws| regulations and operating
procedures.

CANDIDATE PROFILE

Education and Experience

Worked/currently working as HR Manager is a must

Working in UAE/Gulf area is preferred

Italian/Spanish/Russian speaking is a plus

3+ years experience in the human resources management operations

High school diploma/2-year degree from an accredited university in Human Resources| Business Administration| or related major. CIPD qualified is a plus

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_

Assistant Training Manager – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
An Assistant Training Manager will act as a change catalyst for cultural and
organizational transformation through the development of function excellence
among Team Members.
What will I be doing?
As an Assistant Training Manager| you serve as an integral component of the
Human Resources function by supporting learning and development initiatives
through Hilton|s comprehensive training framework. Specifically| a Training
Manager will perform the following tasks to the highest standards:
Support departments in developing cutting edge functional excellence and in developing leadership capabilities
Act as a change catalyst in the cultural and organizational transformation of the Hotel
Provide key input of Training aspects for all activities and plans of the Hotel
Support individual and team development| career development| and training and experience-based learnin

Induct| coach| and mentor new Team Member

Interact with hotel leaders responsible for people development on a daily basis to provide support to operational department

Partner with department to deliver training programs and other organizational and leadership development intervention

Monitor and conduct learning and development reviews with each department
Prepare annual training plans and training calendars for the hotel

What are we looking for?

An Assistant Training Manager serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Thorough knowledge of modern learning and development tools and technique
Excellent communication and presentation skills
Excellent people management skills
Demonstrated ability to develop interpersonal relationships
Positive attitude
Committed to delivering a high level of customer service| both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams
Proficiency| at an intermediate level| with computers and computer programs| including Microsoft Word| PowerPoint
Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Tertiary qualifications| or other collegiate-level degree| in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

B&F Talent Coach – Aloft City Centre Deira – Dubai

APPLY HERE

Job Number 19000L6Y
Job Category Food and Beverage & Culinary
Location Aloft City Centre Deira| Dubai| Dubai| United Arab Emirates VIEW
ON MAP
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Re:Fresh Talent Coach (Housekeeping Supervisor) – Aloft City Centre Deira – Dubai

APPLY HERE

Job Number 19000L6N
Job Category Housekeeping & Laundry
Location Aloft City Centre Deira| Dubai| Dubai| United Arab Emirates VIEW
ON MAP
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

HUMAN RESOURCES COORDINATOR – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 19000HCR
Job Category Human Resources
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates

Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Learning & Development / HR Regional Internship – Doubletree by Hilton Business Bay

APPLY HERE

JOB DESCRIPTION
 
As a leadership intern| you will undergo a 12 months internship. We offer
programs where you can leverage your learning and develop your skills through
all aspects of the specific department. You are expected to constantly embrace
new ideas & display initiative; proactively take additional responsibilities;
be the role model & be imparting knowledge to others; create healthy personal
relations at all levels and concentrate time and energy to get the best impact
to the Hotel and to yourself.
What will it be like to work for Hilton Brand?
The success of Hilton is founded on the reputation of high standards delivered
through highly skilled Team Members. We are proud to be globally recognized as
an educational company. Our Internships Recruitment is a vital part of our
Growth Strategy| as we welcome our future pipeline of Talent & Leaders in th

various departments within our hotels and offices around the world.

If you understand the importance of upholding a brand|s reputation and valu

the effort it takes to provide a globally recognized hospitality experience|
you may be just the person we are looking for to work as an operational intern
with Hilton. Because| it|s with Hilton where we promise an exceptional Guest
experience every time.

What will I be doing?

You would be responsible for performing designated jobs and learning
supportive functions for Arabian Peninsula Hotels within the Human Resources
and Learning and Development team.

Specifically| you would be responsible for performing the following tasks to
the highest standards:

– Perform assigned duties as directed by Regional HR Director and Senior L&D
Manager.

– Provide administrative support and operation support for the projects in
the Region.

– Assist in planning and execution of various HR programs and brand committee
initiatives.

– Recruitment activities

– Coordinate meetings| create materials and presentations| research key
topics| and provide ongoing support and follow up in Training project
timelines.

What are we looking for?

To successfully fill this role| you should maintain the attitude| behaviors|
skills| and values that follow:

Must be regionally mobile
Graduates in any discipline or 3-year diploma education in hospitality and tourism or its equivalent
English fluency (communication skills) with good command in 1 local language
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Training Supervisor – Aloft Palm Jumeirah – Dubai

APPLY HERE

Job Number 19000DMH
Job Category Human Resources
Location Aloft Palm Jumeirah| Dubai| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

B&F Talent Coach – Aloft Al Ain – Al Ain

APPLY HERE

Job Number 19000CB4
Job Category Food and Beverage & Culinary
Location Aloft Al Ain| Al Ain| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Stand| sit| or
walk for an extended period of time or for an entire work shift. Read and
visually verify information in a variety of formats (e. g.| small print).
Visually inspect tools| equipment| or machines (e. g.| to identify defects).
Grasp| turn| and manipulate objects of varying size and weight| requiring fine
motor skills and hand-eye coordination. Reach overhead and below the knees|
including bending| twisting| pulling| and stooping. Move through narrow|
confined| or elevated spaces. Move up and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards. Speak with
others using clear and professional language| and answer telephones using
appropriate etiquette. Listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Perform other reasonable job duties as requested by Supervisors.

_

Learning and Development Coordinator – Le Méridien Mina Seyahi Beach Resort & Marina – Dubai

APPLY HERE

Job Number 19000C75
Job Category Human Resources
Location Le Méridien Mina Seyahi Beach Resort & Marina| Dubai| United
Arab Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company|
with more brands| more hotels and more opportunities for associates to grow
and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
https://www.marriott.com/marriott-brands.mi __ Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Méridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

The Westin Dubai Mina Seyahi Beach Resort & Marina Peaceful retreat
settled on Jumeirah Beach| the resort offers the perfect destination for the
entire family to unwind and recharge with a breath-taking array of recreation
activities| and close proximity to major Dubai local attractions. Featuring
exceptional views over the Arabian Gulf| our impressive neoclassical
architecture fills our five-star luxury beach resort in Dubai with charm and
inspiration.

Learning and Development Team oversees all training requirements of the
hotel and is focused on giving ongoing training to all associates to
understand guest expectations and to deliver an outstanding experience to our
guests. The team also helps associates to grow personally in their careers by
providing courses suited to their development needs.

Job Summary

The L &D Coordinator is an integral part of the team that helps drives
company values and department initiatives throughout the organization. Being
able to liaise with associates of all levels is paramount and an energetic
attitude is advantageous.

_Job responsibilities will include| but are not limited to the following:_

Planning and organizing various internal and external training courses

Plan and execute various competitions and engagement events within the hotel for our associates

Communicate and distribute information about trainings| the hotel and activiations within the hotel

Updating internal social media channels

Administering attendance of trainings and other events

Coordination with external stakeholders about training and supply to the hotel

Ensure internal notice boards and other sources of communication are up to date

Awareness of Brand activities and changes

Administration of Departmental Trainers

_To move into this position| you should have_

Minimum of 2 years experience in the hospitality industry

Background in administration and training

Experience in giving presentations to large groups or individuals

Experience in an administrative role and in organizing small events and social activations

Fun| outgoing energetic attitude

Passion for delivering exceptional service to our associates and guests

Excellent verbal and written communication skills

Talent in Arts & Crafts| Design

Excellent MS Office Skills

Ability to work in a team and independently

Excellent organization skills with the ability to multi task and meet multiple deadlines

Ability to successfully interact with all levels of associates and management

Professional well groomed appearance

Housekeeping Training Coordinator-Le Meridien Dubai Complex – Le Méridien Dubai Hotel & Conference Centre – Dubai

APPLY HERE

Job Number 19000B3J
Job Category Housekeeping & Laundry
Location Le Méridien Dubai Hotel & Conference Centre| Dubai| United Arab
Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Méridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Méridien.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.

_

Support Services Executive (HR Executive) – Hilton Garden Inn Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Support Service Executive (HR Executive) is responsible to _a)_ provide
financial/HR support & expertise to the General Manager| and _b)_ to
supervise HR and payroll activities at the Hotel| ensuring a high standard of
accuracy and 100% compliance with Hilton policies and local/national
regulations that impact the business.
What will I be doing?
A Support Service Executive (HR Executive) will also be required to manage
succession planning and assist the General Manager with strategy.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Provide and deliver first-class employee relation services to the hotel
Manage succession planning with senior managers during the bi-annual appraisal proces

Manage employee relations issues in the hotel in a confidential manner| including disciplinaries| grievances| and capabilit

Support managers to ensure success of their team

Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried ou

Support the hotel with departmental training requirements
Ensure completion of management reports for head office and region
Control costs when possible and assist in meeting hotel/departmental financial targets
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
Ensure completion of training for hotel security| fire regulations and other health and safety legislation
Work with local organisations and schools to promote the hospitality industry
Assist and resolve team member and management queries

What are we looking for?

A Support Service Executive (HR Executive) serving Hilton brands is always
working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Previous HR & UAE Legalization experience at least 2 years
Positive attitude
Good communication and people skills
Committed to delivering a high level of customer service| both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of hospitality
IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

HR Generalist – Courtyard Dubai – Green Community

APPLY HERE

Job Number 19000ABT
Job Category Human Resources
Location Courtyard Dubai| Green Community| Dubai| United Arab Emirates

Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Officer – Le Méridien Dubai Hotel & Conference Centre – Dubai

APPLY HERE

Job Number 190007X4
Job Category Human Resources
Location Le Méridien Dubai Hotel & Conference Centre| Dubai| United Arab
Emirates
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Méridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Méridien.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

Human Resources Supervisor – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 190008BG
Job Category Human Resources
Location Renaissance Downtown Hotel| Dubai| Dubai| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Job Summary

Assist in monitoring/tracking employee relations issues including resolution
and follow-up. Assist and support management and the leadership team with
handling and resolving Human Resources issues. Monitor all hiring and
recruitment processes for compliance with all local| state| and federal laws
and company policies and standards. Inform Human Resources management of
issues related to employee relations. Respond to questions| requests| and
concerns from employees and management regarding company and Human Resources
programs| policies and guidelines. Disseminate information to employees
related to employer-employee relations| employee activities| and personnel
policies and programs. Review and ensure accurate maintenance of all employee
records and files (e.g.| interview documents| I-9|s). Assist in logistics|
administration| and scheduling of annual employee surveys. Answer phone calls
and record messages. Assist management in hiring| training| scheduling|
evaluating| counseling| disciplining| and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Maintain
confidentiality of proprietary information. Welcome and acknowledge all guests
according to company standards. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach common
goals; listen and respond appropriately to the concerns of other employees.
Enter and locate work-related information using computers and/or point of sale
systems. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Human Resources Generalist – Renaissance Downtown Hotel – Dubai

APPLY HERE

Job Number 190008B8
Job Category Human Resources
Location Renaissance Downtown Hotel| Dubai| Dubai| United Arab Emirates

Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Human Resources Coordinator – Hilton Sharjah

APPLY HERE

JOB DESCRIPTION
 
A Human Resources Coordinator coordinates and implements department activities
and projects| as assigned. Provides clerical and office support and assistance
to department management.
What will I be doing?
The Human Resources Coordinator coordinates and implements department
activities and projects| as assigned. Provides clerical and office support and
assistance to department management. Specifically you will be responsible for
performing the following tasks to the highest standards:
Coordinates projects and activities and projects| as assigned. Provides clerical and office support and assistance to department management
Maintain communication with departments involved in the assigned project/activity
Route incoming mail| faxes| and packages
Answer telephone and assist internal and external guests with requests
Writes correspondence on behalf of the department
Makes copies| send/distributes outgoing mail
Uses email system to deliver and accept emails
Greet internal and external customers when entering the department
Assist with a variety of requests
Maintains detailed filing system for department
Maintain office supplies for department
Report all unsafe conditions immediately
Attend all mandatory meetings
Follow and know emergency procedures as needed
Keep work area clean and organized
Maintain a good working relationship with other department| employees| and guess

What are we looking for?

A Human Resources Coordinator serving Hilton Brand hotels is always working on
behalf of our Guest and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Previous experience in or equivalent role
Positive attitude
Excellent communication and people skills
Committed to delivering a high level of customer service| both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams
Experience with MS office applications and outlook

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Human Resources Officer – Al Ain Rotana – Al Ain

APPLY HERE


JOB REF: 3870021
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
employees.
As a Human Resources Officer you are responsible for assisting the Director of
Human Resources / Human Resources Manager in managing all the respective Human
Resources functions in order to meet the strategic business objectives. The
role involves development and implementation of strategies and policies and
will include key responsibilities such as:

. Assist in the recruitment process and hiring of all front line employee

. Coordinate and encourage sports and social activities on a regular basi

. Participate in the preparation of Human Resources budget
. Maintain an up to date database for resume`s for future facilitation of
recruitment needs
. Conduct induction / orientation program for all newly joined employees as
per the hotel standards
. Receive employee complaints- suggestions and queries and make sure they have
been handled properly
. Maintain an up to date computerized database of all employees
. Assist the Director of Human Resources / Human Resources Manager in the
preparation of periodic reports as required
. Coordinate with all departments with regard to Human Resources related
activities
. Assist the LIFE Committee in planning- organizing and implementing employee
sports- social and welfare activities
. Maintain files and other information under strict confidentiality

We are currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
employees.

As a Human Resources Officer you are responsible for assisting the Director of
Human Resources / Human Resources Manager in managing all the respective Human
Resources functions in order to meet the strategic business objectives. The
role involves development and implementation of strategies and policies and
will include key responsibilities such as:

. Assist in the recruitment process and hiring of all front line employees
. Coordinate and encourage sports and social activities on a regular basis
. Participate in the preparation of Human Resources budget
. Maintain an up to date database for resume`s for future facilitation of
recruitment needs
. Conduct induction / orientation program for all newly joined employees as
per the hotel standards
. Receive employee complaints- suggestions and queries and make sure they have
been handled properly
. Maintain an up to date computerized database of all employees
. Assist the Director of Human Resources / Human Resources Manager in the
preparation of periodic reports as required
. Coordinate with all departments with regard to Human Resources related
activities
. Assist the LIFE Committee in planning- organizing and implementing employee
sports- social and welfare activities
. Maintain files and other information under strict confidentiality

Education- Qualifications & Experiences

You should have a university degree in a related discipline with preferable
experiences within the same role. You must be a computer literate- ideally
with proficiency in a computerized payroll system and fluent in English.

Executive Assistant to the Chief Human Resources Officer and Vice President Human Resources – Middle East & Africa – Dubai Area Office – Dubai

APPLY HERE

Job Number 190007TR
Job Category Administrative
Location Dubai Area Office| Dubai| United Arab Emirates
Brand Corporate
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Job Summary:
The Executive Assistant reports to the Chief Human Resources Officer and Vice
President Human Resources| Middle East & Africa. The Executive Assistant
should exercise a high degree of business acumen in making professional
judgments and maintaining confidentiality. The Executive Assistant will
provide proficient clerical and administrative support to the Chief Human
Resources Officer and Vice President Human Resources; working with limited
supervision and minimal direction| as well as being an active team player and
occasionally supporting the wider team| as necessary. The Executive Assistant
will have prior experience of working in a high pressured environment and be
able to demonstrate strong administrative and organisational skills with
particular attention to detail. The Executive Assistant must have the ability
to prioritise tasks efficiently and in an accurate and timely manner| often
under demanding timescales and at short notice. The Executive Assistant is
required to manage the workload of the Administrative Assistant and provide
guidance whilst delegating work effectively.

SCOPE / BUSINESS CONTEXT
• A Full Time position based at the Middle East & Africa Office| Dubai| United
Arab Emirates.
CANDIDATE PROFILE
Experience:
• Minimum of 4 years’ experience in a similar position at this level.
• Demonstrated experience in working in a fast-paced| multi-task environment|
providing administrative support to Senior Executives.
Skills and Knowledge:
• Excellent organizational| interpersonal and communications skills
• Sensitive to the dynamics of the regional cultures and experienced in
dealing with internal and external contacts at all levels
• Ability to maintain and treat highly confidential information with absolute
discretion
• Very presentable with an approachable yet confident personality;
demonstrates flexibility and has a positive can-do attitude
• Highly adaptable| resilient and able to work under pressure and to tight
deadlines with limited supervision and minimal direction
• Maintains high performance standards: ensuring that all work is effectively
complete| monitors the progress of work against schedules and departmental
requirements| works effectively by using a highly collaborative style
• Creates an atmosphere in which timely information flows smoothly both upward
and downward through the department; possesses exceptional communications
skills
• Actively pursues learning and self-development to enhance personal|
professional and business growth.

Education or Certification:
• Must be fluent in English – both written and verbal – and experienced at
communicating at all levels
• Excellent working knowledge of MS office Word| Excel| Outlook and
PowerPoint.

SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the
successful performance of the position:
Acts as a “gate-keeper” for the Chief Human Resources Officer and Vice
President Human Resources time by managing there calendar. This involves using
discretion in identifying critical items| setting up meetings or conference
calls and making changes with minimal involvement by the Chief Human Resources
Officer and Vice President Human Resources.
Composes all types of correspondence| documents| letters or presentations on
behalf of the Chief Human Resources Officer and Vice President Human Resources
to be shared and used by the department or senior level executives of the
company; including the MEA President. Correspondence may also be directed
toward hotel owners or outside organisations.
Overseeing and managing the travel arrangements and travel itineraries for the
Chief Human Resources Officer and Vice President Human Resources. The travel
may involve multiple stops| extended trips and frequent/unanticipated changes.
Proactively maintain files for Chief Human Resources Officer and Vice
President Human Resources and department common files and maintain department
trace system (staff review dates| department conference calls| team meetings|
etc.).
Arranges or performs administrative functions for small to large-scale
meetings or conferences on behalf of the Chief Human Resources Officer and
Vice President Human Resources. Responsible for evaluating alternatives and
making decisions regarding logistics and pricing for the room and audio-visual
set-up| catering| meeting agenda and materials| and possibly travel
arrangements for the participants. Incumbent will be responsible for managing
all administrative aspects for meetings and conferences.
Handles special reporting projects and requests| which could include
presentations| monthly reports| budget schedules| accumulating data /
information from team/department| when needed. This work may include data
entry and/or basic analysis and developing databases or spreadsheets.
Basic administrative functions such as processing expenses| copying| filing|
distribution of materials and any other duties as assigned by the Chief Human
Resources Officer and Vice President Human Resources.
Support for other special projects as assigned (i.e. ordering department
gifts| organizing department functions| relocating department| assisting with
new hires and transfers| etc.).
Answers departmental telephone line(s); provides callers with responses to all
types of requests| both routine and those requiring research and follow up;
directs calls to the appropriate person or takes messages. Develops
alternatives to handle requests when many times the problems are not clearly
identified or involve sensitive issues. Routinely responds back directly to
the caller after performing research or follow up.
Identify areas where new administrative policies and procedures may be
necessary within the department. The incumbent will initiate the project to
develop the new policy or procedure.
Provides cover to other administrative roles within the department during
annual/sick leave.

OTHER
• Performs other related tasks as assigned by management.
• Complies with Marriott International Hotels Limited Continent Office
policies and procedures.
• Working hours as required to do your job but normally not less than 48 hours
per week.
• Executive Assistant will be provided with an iPhone and would occasionally
be expected to respond to urgent requests from the Chief Human Resources
Officer and Vice President Human Resources after hours or at weekends

__

_
_

_

Human Resources Executive – Le Royal Méridien Abu Dhabi – Abu Dhabi

APPLY HERE

Job Number 190007OS
Job Category Human Resources
Location Le Royal Méridien Abu Dhabi| Abu Dhabi| United Arab Emirates

Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Le Méridien| we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative| cosmopolitan| culture seekers that appreciate sophisticated|
timeless service. We provide original| chic and memorable service and
experiences that inspire guests to unlock the destination. We’re looking for
curious| creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences| we invite you to explore career opportunities with Le Méridien.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_

HR Execuitve – Incharge of Recruitment – Sheraton Sharjah Beach Resort & Spa – Sharjah

APPLY HERE

Job Number 18003H3V
Job Category Human Resources
Location Sheraton Sharjah Beach Resort & Spa| Sharjah| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance.

• Determine current staffing needs and produce forecasts
• Develop talent acquisition strategies and hiring plans
• Lead employment branding initiatives
• Perform sourcing to fill open positions and anticipate future needs
• Plan and conduct recruitment and selection processes (behavioral interviews|
screening calls etc.)
• Take steps to ensure positive candidate experience
• Assist in employee retention and development
• Supervise recruiting personnel
• Organize and/or attend career fairs| assessment centers or other events
• Use metrics to create reports and identify areas of improvement
• Work with internal teams and hiring managers to assist with recruitment
efforts.
• Assist with both external and internal hiring efforts (internal recruitment
meaning assessment of employees for different or more senior roles.)
• Develop recruitment strategy. This may include job posting optimization|
recruiting marketing channel development| job board procurement| digital and
non-digital employment marketing| comprehensive recruitment campaign planning|
talent planning| etc…
• Identify and source appropriate talent for current open roles within the
organization
• Identify future talent needs and proactively recruiting and sourcing;
develop talent pool or social engagements.
• Manage the recruitment process and life-cycle| including initial
assessments| interviews| and offers.
• Counsel the candidate on corporate benefits| salary| and corporate
environment.
• Provide recruitment counsel and guidance to hiring managers and HR
professionals with hiring and employment data. May develop specialized or
competitive intelligence and research in regards to talent development or
retention.
• Use social media| job boards| Internet sourcing| and other technical means
to source candidates for open jobs.
• Develop college recruiting programs
• Manage and guide development of corporate employment resource
• Participate in employment events| such as career fairs
• Use sophisticated applicant tracking systems and other recruiting software
and CRM system to track applicants through the selection phase through to on-
boarding.
• Develop relationships with third party recruitment agencies and staffing
firms and manage the procurement and measurement process.

_

Human Resources Intern (RC RAK) – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

APPLY HERE

Job Number 1900071F
Job Category Human Resources
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Ras al Khaimah|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Create and maintain filing systems. Create and type office correspondence
using a computer. Distribute and route mail. Order and track Human Resources
office supplies and forms. Answer phone calls and record messages. Create new
employee personnel file. Assist walk-in candidates with application
procedures. Maintain space designated for completing applications and ensure
it is clean| well maintained| and accessible to individuals with disabilities.
Respond to questions| requests| and concerns from employees and management
regarding company and Human Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations
within the division or property. Maintain confidentiality and security of
employee and property records| files| and information. Ensure accurate
maintenance of all employee records and files (e.g.| interview documents|
I-9|s).

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Report accidents| injuries| and unsafe
work conditions to manager. Welcome and acknowledge all guests according to
company standards. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Enter and locate work-related information
using computers and/or point of sale systems. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Director of Human Resources – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 190006AN
Job Category Human Resources
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The Director of Human Resources will report directly to the property General
Manager| with a dotted-line (functional) reporting relationship to the
Regional Senior Director of Human Resources and will be an integral member of
the property executive committee. As a member of the Human Resources
organization| he/she contributes a high level of human resource generalist
knowledge and expertise for a designated property. He/she will be accountable
for talent acquisition| succession/workforce planning| performance management
and development for property employees| using technology efficiently| and
coaching/developing others to help influence and execute business objectives
in the most efficient manner. He/she generally works with considerable
independence| developing processes to accomplish objectives in alignment with
broader business objectives. Additionally| he/she utilizes a Human Resource
Business Plan aligned with property and brand strategies to deliver HR
services that enable business success.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 4-year bachelor|s degree in Human Resources| Business Administration| or
related major; 2 years experience in the human resources| management
operations| or related professional area.

CORE WORK ACTIVITIES

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and
region diversity strategy.

• Translates business priorities into property Human Resources strategies|
plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads
succession planning activities on property and in the market| as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human
capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance
outcome or control cost.

• Monitors effective use of myHR by property managers and employees.

• Leads and participates in succession management and workforce planning.

• Responsible for Human Resources strategy and execution.

• Serves as key change manager for initiatives that have high employee impact.

• Attends owners meetings as a member of the property executive committee and
provides meaning or context to the Human Resources results (e.g.| retention
statistics| critical open positions| employee satisfaction| and training
initiatives and results); and demonstrates an understanding of owner
priorities.

• Supervises one or more on-property Human Resources| as well as market-based
Human Resources Specialist type resources where appropriate.

Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and
business needs.

• Serves as coach and expert facilitator of the selection and interviewing
process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the
property.

• Develops staffing strategy (in collaboration with hiring manager) relating
to hiring practices; consults with hiring manager on compensation| benefits|
etc.

• Monitors sourcing process and outcomes of staffing process.

• Ensures managers are competent in assessing and evaluating hourly staff.

Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation
and work competitive environments.

• Leads the planning of the hourly employee total compensation strategy.

• Champions the communication and proper use of total compensation systems|
tools| programs| policies| etc.

• Participates in quarterly internal equity analysis; reviews internal equity
reports and surface issues needing resolution.

• Creates and implement s total compensation management packages/offers|
particularly recognition and incentive programs directed towards property
priorities.

Managing Staff Development Activities

• Ensures completion of the duties and responsibilities of the properties’
Human Resources staff members| as outlined in applicable job description(s).

• Ensures property Human Resources staff is properly trained in all employee-
related human resource information to appropriately respond to property
employees.

• Serves as resource to property Human Resources staff on employee relations
questions and issues.

• Continually reinforces positive employee relations concepts.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Cluster Assistant Human Resources & Learning & Development Manager – Hilton Al Hamra Beach & Golf Resort

APPLY HERE

JOB DESCRIPTION
 
A Cluster Assistant HR & L&D Manager is responsible for providing first-class
employee relations services to the Human Resources Manager and management team
to deliver an excellent staff experience while assisting with Human Resources
strategy.
What will I be doing?

As a Cluster Assistant HR & L&D Manager| you will be responsible for providing
first-class employee relations services to the Human Resources Manager and
management team to deliver an excellent staff experience. An Assistant Human
Resources Manager will also be required to support employee relations and
ensure compliance with staff training requirements. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Provide and deliver first-class ER services to Human Resources Manager and management team
Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
Manage employee relations issues in the hotel in a confidential manner| including disciplinaries| grievances| and capability
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out

Help achieve departmental goals
Support the hotel with departmental training requirements
Control costs when possible and assist in meeting hotel/departmental financial targets
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
Ensure completion of training for hotel security| fire regulations and other health and safety legislation
Work with local organisations and schools to promote the hospitality industry
Assist and resolve team member and management queries
Facilitate trainings as required by the brand
Supports the Cluster Learning & Development Manager in all training related to each property

Human Resources Specialist – Marriott Executive Apartments Dubai Creek – Dubai

APPLY HERE

Job Number 190002OZ
Job Category Human Resources
Location Marriott Executive Apartments Dubai Creek| Dubai| United Arab
Emirates VIEW ON MAP
Brand Marriott Executive Apartments
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
The world is a big place and Marriott Executive Apartments offers corporate
apartments in the biggest and best cities for business travel across Europe|
Asia| Latin America and the Middle East. Join the Marriott Executive
Apartments team and help our guests adapt to a new locale and feel comfortable
and cared for while living away from home.

Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Human Resources – Secretary – Hili Rayhaan by Rotana – Al Ain

APPLY HERE


JOB REF: 3869850
JOB DESCRIPTIONsts.
As a Secretary you are responsible to provide a full range of secretarial and
administrative support activities to the HR Manager| inclusive of highly
confidential and sensitive matters to ensure smooth operation of the Human
Resources office whereby your role will include key responsibilities such as:
•Organize daily incoming correspondence| make preliminary assessment and
handle/respond as appropriate
•Manage the Human Resources Manager’s diary and ensure that trace file is
checked and actioned on a daily basis
•Maintain all employee files and handle telephone calls as per Rotana standard
and take messages and prioritize where necessary
•Keep calendar constantly updated to facilitate appointment and meeting
schedules
•Establish and maintain various filing/records/database of business contacts|
trace pending items and follow up as appropriate
•Arrange for various meetings| take minutes| including board of directors
meetings| as well as any management meeting as they arise
•Coordinate daily communication and briefing between the Human Resources
Manager| Government Relations Officer| etc
•Organize business travel arrangements and other duties as assigned

We’re currently seeking for passionate and dynamic guest focused Human
Resources professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
guests.

As a Secretary you are responsible to provide a full range of secretarial and
administrative support activities to the HR Manager| inclusive of highly
confidential and sensitive matters to ensure smooth operation of the Human
Resources office whereby your role will include key responsibilities such as:

•Organize daily incoming correspondence| make preliminary assessment and
handle/respond as appropriate
•Manage the Human Resources Manager’s diary and ensure that trace file is
checked and actioned on a daily basis
•Maintain all employee files and handle telephone calls as per Rotana standard
and take messages and prioritize where necessary
•Keep calendar constantly updated to facilitate appointment and meeting
schedules
•Establish and maintain various filing/records/database of business contacts|
trace pending items and follow up as appropriate
•Arrange for various meetings| take minutes| including board of directors
meetings| as well as any management meeting as they arise
•Coordinate daily communication and briefing between the Human Resources
Manager| Government Relations Officer| etc
•Organize business travel arrangements and other duties as assigned

Education| Qualifications & Experiences

You should ideally have a college diploma in secretarial training and relevant
previous experiences. You must also have fluency in both written and spoken
English and the ability to take sufficient notes at a meeting to prepare
record of events. Computer literate & sufficient typing skills to complete
60wpm accurately will be highly regarded.

Human Resources Coordinator – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 1900023U
Job Category Human Resources
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates
VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Assistant Human Resources Manager – Bulgari Hotel & Resorts – Dubai

APPLY HERE

Job Number 1900023Q
Job Category Human Resources
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates
VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The candidate must have Luxury experience as a Supervisor for at least 2 to 3
years
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.

The candidate must have Luxury experience as a Supervisor for at least 2 to
3 years

JOB SUMMARY

The HR Manager directs and works with Human Resources and Operations employees
to carry out the daily activities of the Human Resource Office including
oversight of recruitment| total compensation| training and development|
association/labor relations| and performance management. Additionally| the HR
Manager focuses on delivering HR services that meet or exceed the needs of
employees and enable business success; as well as ensures compliance with all
applicable laws| regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 2 years experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on vendor partner’s performance regarding applicant
sourcing and selection.

Administering and Providing Education Related to Employee Benefits

• Works with unemployment services provider to respond to unemployment claims;
reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee benefits.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

_

Talent Development Manager – JW Marriott Hotel Dubai – Dubai

APPLY HERE

Job Number 190001T6
Job Category Human Resources
Location JW Marriott Hotel Dubai| Dubai| United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and
development activities are strategically linked to the organization’s mission
and vision. Works with property leadership team to identify and address
employee and organizational development needs. The position is responsible for
ensuring effective training is in place to enable the achievement of desired
business results. Training programs focus on a variety of topics| including
product knowledge| company philosophy| and customer service and leadership
skills. Conducts needs assessments| designs and develops training programs and
facilitates the delivery of both custom and corporate training programs.
Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources| Hotel and
Restaurant Management| Hospitality| Business Administration| or related major;
2 years experience in the human resources or related professional area;
certified trainer.

OR

• 4-year bachelor|s degree in Human Resources| Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; certified
trainer; no work experience required.

CORE WORK ACTIVITIES

Administering Employee Training Programs

• Promotes and informs employees about all training programs.

• Displays leadership in guest hospitality| exemplifies excellent customer
service and creates a positive atmosphere for guest relations.

• Helps employees identify specific behaviors that will contribute to service
excellence.

• Ensures employees receive on-going training to understand guest
expectations.

• Uses effective training methods to ensure employees have a good
understanding of guest satisfaction and can demonstrate guest satisfaction
skills.

• Meets with training cadre on a regular basis to support training efforts.

• Observes service behaviors of employees and provides feedback to individuals
and/or managers.

Evaluating Training Programs Effectiveness

• Monitors enrollment and attendance at training classes.

• Meets regularly with participants to assess progress and address concerns.

• Partners with operational leaders to assess if employees demonstrate
effective technical and leadership skills.

• Reviews comment cards| guest satisfaction results and other data to identify
areas of improvement.

• Measures transfer of learning from training courses to the operation.

• Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

• Ensures all training and development activities (department specific and
general property training) are strategically linked to the organization’s
mission and vision.

• Identifies performance gaps and works with managers to develop and implement
appropriate training to improve performance.

• Makes any necessary adjustments to training methodology and/or re-trains as
appropriate.

• Aligns current training and development programs to effectively impact key
business indicators.

• Establishes guidelines so employees understand expectations and parameters.

• Develops specific training to improve service performance.

• Drives brand values and philosophy in all training and development
activities.

• Incorporates guest satisfaction as a component of departmental meetings with
a focus on continuous improvement.

Managing Training Budgets

• Participates in the development of the Training budget as required.

• Manages budget in alignment with Human Resources and property financial
goals.

• Manages department controllable expenses to achieve or exceed budgeted
goals.

• Utilizes P-card if appropriate to control and monitor departmental
expenditures.

_

Human Resources Executive – Recruitment – Four Points by Sheraton Sheikh Zayed Road – Dubai

APPLY HERE

Job Number 190000O4
Job Category Human Resources
Location Four Points by Sheraton Sheikh Zayed Road| Dubai| Dubai| United
Arab Emirates VIEW ON MAP
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.
Assist and support management and the leadership team with handling and
resolving Human Resources issues. Assist employees with internal and external
transfer requests and procedures. Monitor and assist managers/supervisors with
hiring processes and issues. Coordinate and conduct applicant drug screens|
reference checks| background checks| motor vehicle checks| and social security
number verification. Maintain applicant flow| drug screen| orientation and
transfer request logs. Create and maintain new hire and personnel files and
enter them into Human Resources Information Systems. Assist with orientation
of new employees. Monitor all hiring and recruitment processes for compliance
with all local| state| and federal laws and company policies and standards.
Ensure accurate maintenance of all employee records and files (e.g.| interview
documents| I-9|s). Support processing and maintenance of payroll records in
accordance with policies and procedures| as necessary. Inform Human Resources
management of issues related to employee relations within the division or
property. Create and maintain filing systems. Generate Human Resources data
reports as necessary Answer phone calls and record messages. Create and type
office correspondence using computer. Serve as Human Resources subject matter
expert and participate on project teams. Train new hires on Human Resources
processes| programs| policies| information systems| etc. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Human Resources – Colleague Outlet Attendant – Centro Sharjah – Sharjah

APPLY HERE

Centro hotel Sharjah UAE lounge
Centro hotel Sharjah UAE lounge

JOB DESCRIPTION
We are currently seeking for passionate and dynamic guest focused Food &
Beverage professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
colleagues.

As a Colleague Outlet Attendant you are responsible to ensure and maintain a
proper and hygienic Cafeteria for all associates and your role will include
key responsibilities such as:
• Receive work assignment and supplies and check all tables and back of house
areas
• Wash sink| ban marry| tiles| kitchen equipment| furniture and floor in the
Cafeteria and replenish supplies
 
• Clean and keep the buffet area and service areas neat and tidy at all times
 
• Report any maintenance work required immediately

• Report damaged or missing items immediately

• Turn in all ‘Lost and Found’ articles to the Housekeeping Department before
leaving off duty

• Greet colleagues in courteous and polite manner at all times

• Clean all service areas and ensure no loss or breakage while cleaning

We are currently seeking for passionate and dynamic guest focused Food &
Beverage professionals who pride themselves on their ability to deliver
extraordinary levels of customer service and provide creative solutions to our
colleagues.

As a Colleague Outlet Attendant you are responsible to ensure and maintain a
proper and hygienic Cafeteria for all associates and your role will include
key responsibilities such as:

• Receive work assignment and supplies and check all tables and back of house
areas

• Wash sink| ban marry| tiles| kitchen equipment| furniture and floor in the
Cafeteria and replenish supplies

• Clean and keep the buffet area and service areas neat and tidy at all times

• Report any maintenance work required immediately

• Report damaged or missing items immediately

• Turn in all ‘Lost and Found’ articles to the Housekeeping Department before
leaving off duty

• Greet colleagues in courteous and polite manner at all times

• Clean all service areas and ensure no loss or breakage while cleaning

Education| Qualifications & Experiences

You should have ideally a high school qualification with previous experience
in a related discipline. You must have a good command of English and other
language skills are of an advantage.

Director of Quality and Learning – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai
Job Number 18003IO7
Job Category Procurement| Purchasing| and Quality Assurance
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Responsible for communicating the concept of Total Quality Management through
advising| coaching| training| and facilitating. Position works with direct
reports| General Managers| and other staff to develop and implement quality
assurance strategies. The position is responsible for ensuring that quality
processes meet company’s mission and brand standards| target customer needs|
ensure employee satisfaction| and focus on continuous improvement at the
property level. .

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Hotel and Restaurant Management| or related major; 4 years experience in the
guest services| front desk| housekeeping| sales and marketing| management
operations| or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Hotel and Restaurant
Management| or related major; 2 years experience in the guest services| front
desk| housekeeping| sales and marketing| management operations| or related
professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

• Coaches managers on adopting the Total Quality Management leadership style.

• Makes and executes the necessary decisions to keep property moving forward
toward achievement of goals.

• Directs property quality efforts to address critical customer requirements.

• Facilitates process improvement teams| assuring use of the systematic
processes| and improvement is achievable and measurable.

Leading Quality Assurance Team

• Trains team members and managers on problem solving| process improvement and
strategic planning techniques

• Develops systems to enable employees to understand guest satisfaction
results.

• Communicates a clear and consistent message regarding departmental goals to
produce desired results.

• Coaches managers on adopting the Total Quality Management leadership style.

• Educates new employees on the foundations of the quality processes| how to
use quality tools and their role in continuous improvement.

• Familiarizes employees with the daily quality production reports and how to
spot trends in their work areas and initiate root cause analysis.

Managing Quality Tools

• Ensures that management practices at all levels are aligned with quality
tools.

• Uses data collection methods to compile| display| track| and analyze defect
trends.

• Demonstrates and communicates key drivers of guest satisfaction for the
brand’s target customer.

• Analyzes issues and identifies trends.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate
corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain
feedback on quality of product| service levels and overall satisfaction.

• Creates an atmosphere in all properties that meets or exceeds guest
expectations.

Managing and Conducting Human Resources Activities

• Facilitates the development of creative solutions to overcome obstacles and
ensures implementation to continually improve guest satisfaction results.

• Ensures employees are treated fairly and equitably.

• Ensures that regular| ongoing communication is happening in quality
assurance.

• Fosters employee commitment to providing excellent service| participates in
daily stand-up meetings and models desired service behaviors in all
interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings
with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.

• Solicits employee feedback| utilizes an “open door policy” and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Ensures property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review
Process.

• Conducts annual performance appraisal with direct reports according to
Standard Operating Procedures.

• Champions change| ensures brand and regional business initiatives are
implemented and communicates follow-up actions to team as necessary.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

Human Resources Intern – Marriott Hotel Al Jaddaf – Dubai

APPLY HERE

Job Number 18003IEE
Job Category Human Resources
Location Marriott Hotel Al Jaddaf| Dubai| Dubai| United Arab Emirates
VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Answer phone calls and record messages. Create and maintain filing systems.
File and maintain applicant interview documentation and records. File| track|
and process employment applications. Create and type office correspondence
using a computer. Audit and coordinate distribution of paychecks. Communicate
to all applicants receiving a job offer the necessary documentation required
to bring on first day of employment in order to complete I-9 employment
verification forms. Create new employee personnel file. Design and update the
display and content of employee communication bulletin boards (e.g.| in
regards to employment| recruitment| transfers| and promotions). Post all
necessary legal or regulatory notices related to Human Resources in view of
all employees as required by law.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager. Ensure uniform and
personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Assist other employees to
ensure proper coverage and prompt guest service. Develop and maintain positive
working relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other employees. Speak with
others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Enter and locate work-related information using computers and/or
point of sale systems. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Cluster HR & Training Manager – Aloft Me’aisam – Dubai

Aloft hotel Dubai Deira city centre

APPLY HERE

 
Aloft hotel Dubai Deira city centreJob Number 18003GNG
Job Category Human Resources
Location Aloft Me’aisam| Dubai| Dubai| United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? Yes
Position Type Management
 
Start Your Journey With Us

At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.
 
At Element| we believe that travelers deserve more than a place to stay. They
need a place to thrive| where they can start every day fresh| focused| feeling
alive. Whether they’re stopping by for a few days or settling in for a few
weeks| time away from home shouldn’t mean time away from life. Our travelers
recognize and appreciate our approachable| multidimensional staff| and we are
energized by helping them find their own space in Element. We help our guests
live life away as they do at home| no matter how long they stay. If you’re an
active optimist who doesn’t second guess connecting with like-minded guests
and creating a balanced space for yourself and those around you| we invite you
to explore career opportunities with Element.

We are hiring a Cluster HR & Training Manager for three properties across
two brands within Marriott International.

This exciting role will be responsible for embedding the brands throughout the
Hotels| as Human Resources & Training Manager and oversee quality across all
of the three properties. You will be required to work closely with Managers to
ensure delivery of HR Services that meet or exceed the needs of employees and
enable the business success| as well ensuring compliance with all applicable
laws| regulations & operating procedures.

This role reports to the Cluster General Manager and will work across
three properties.

JOB SUMMARY

As a member of the property Human Resources support staff| he/she works with
Human Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment| total compensation| and
training and development.

Helps drive company values and philosophy and ensures all training and
development activities are strategically linked to the organization’s mission
and vision. Works with property leadership team to identify and address
employee and organizational development needs.

Additionally| he/she focuses on delivering HR services that meet or exceed the
needs of employees and enable business success; as well as ensures compliance
with all applicable laws| regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the human resources|
management operations| or related professional area.

OR

• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 1 year experience in the human resources|
management operations| or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team
members with the appropriate skills| as needed.

• Establishes and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in
accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g.| Hotel Association and peers) to
source candidates for current or future openings.

• Oversees/monitors candidate identification and selection process.

• Provides subject matter expertise to property managers regarding selection
procedures.

• Partners with vendor partners to ensure effective advertisement efforts are
being utilized for open positions in appropriate venues to attract a diverse
candidate pool.

• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment
claims; reviews provider reports for accuracy and corrects errors.

• Prepares| audits and distributes unemployment claim activity reports to
property management.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures that department has the available resources on hand to administer
employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Uses all available on the job training tools for employees; supervise on-
going training initiatives and conducts training| when appropriate.

• Ensures coordination and facilitation of new hire orientation program to
generate a positive first impression for employees and emphasize the
importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team
in training programs

• Collaborates with management team to ensure departmental orientation
processes are in place and employees receive the appropriate new hire training
to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the
property (e.g.| develops daily communications and assists with regularly
scheduled property-wide meetings).

• Reviews progressive discipline documentation for accuracy and consistency|
and checks for supportive documentation and is accountable for determining
appropriate action.

• Utilizes an “open door” policy to acknowledge employee problems or concerns
in a timely manner

• Ensures employee issues are referred to the Department Manager for
resolution or escalated to the Director of Human Resources/Multi-Property
Director of Human Resources.

• Partners with Loss Prevention to conduct employee accident investigations|
as necessary.

• Communicates performance expectations in accordance with job descriptions
for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork| proper
performance management and compensation documentation| are properly maintained
and secured for the required length of time.

• Ensures compliance with procedure for accessing| reviewing| and auditing
employee files and ensure compliance with the Privacy Act.

• Ensures medical records are maintained in a separate| secure and
confidential medical file.

• Facilitates random| reasonable belief and post accident drug testing process
(in properties where applicable).

• Communicates property rules and regulations via the employee handbook.

• Ensures all safety and security policies (e.g.| property removal| lost and
found items| blood borne pathogens| accident reporting| and hygiene) are
communicated to employees on a regular basis through orientation| property
meetings| bulletin boards| etc.

• Conducts periodic claims reviews with Regional Claims office to ensure
claims are closed in a timely manner and reserve levels are appropriate for
open claims.

• Represents Human Resources at the property Safety Committee; helps to
identify ways to create awareness of the importance of safety in the workplace
and decrease accident frequency and severity.

• Manages Workers Compensation claims to ensure appropriate employee care and
manage costs.

• Oversees the selection/non-selection and offers processes to ensure proper
procedures are followed (e.g.| valid reasons for selection/non-selection and
applicants receive status notifications).

Evaluating Training Programs Effectiveness

Monitors enrollment and attendance at training classes.

Meets regularly with participants to assess progress and address concerns.

Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

Reviews comment cards| guest satisfaction results and other data to identify areas of improvement.

Measures transfer of learning from training courses to the operation.

Ensures adult learning principles are incorporated into training programs.

Developing Training Program Plans and Budgets

Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.

Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

Aligns current training and development programs to effectively impact key business indicators.

Establishes guidelines so employees understand expectations and parameters.

Develops specific training to improve service performance.

Drives brand values and philosophy in all training and development activities.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing Training Budgets

Participates in the development of the Training budget as required.

Manages budget in alignment with Human Resources and property financial goals.

Manages department controllable expenses to achieve or exceed budgeted goals.

Utilizes P-card if appropriate to control and monitor departmental expenditures.

Assistant Training Manager – Sheraton Mall of the Emirates Hotel – Dubai

Sheraton Mall of the Emirates Hotel Dubai

APPLY HERE

 

Sheraton Mall of the Emirates Hotel Dubai
Sheraton Mall of the Emirates Hotel Dubai
At Sheraton| we go above and beyond in everything we do. We are inspired by our guests and one another ? and are driven to make things better. We love what we do| and we give it all we?ve got ? on property and off. When guests stay with us| it?s not just a room with a bed that they?re buying. It?s an experience. We?re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you| we encourage you to explore careers with Sheraton.
 

Job Summary
 
?????Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local| state| and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions| requests| and concerns from employees and management regarding company and Human Resources programs| policies and guidelines. Disseminate information to employees related to employer-employee relations| employee activities| and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g.| interview documents| I-9’s). Assist in logistics| administration| and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring| training| scheduling| evaluating| counseling| disciplining| and motivating and coaching employees.
 

???? Follow all company and safety and security policies and procedures; report accidents| injuries| and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move| lift| carry| push| pull| and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.??Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability| veteran status or any other basis protected under federal| state or local laws.
 

HR Manager wanted ADCB bank – SERCO – Dubai

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Career Opportunities: HR Manager (54871)
Req ID 54871 – Posted 30/10/2018 – United Arab Emirates – Dubai – HR Professionals – Full Time
Key purpose
 
The purpose of the Human Resources (HR) Manager role is to work with the HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business. The HR Manager manages, executes, directs and monitors delivery of HR services to support people management to the business and provides human resource advise for Serco People Managers, covering all areas of the employee lifecycle including employee relations, performance management, pay review, talent management and absence management and will manage from one to a team of Senior HR Advisors.

Key Responsibilities
 
Works with both the HR Business Partner and HR Shared Service management to agree and implement strategies that support business objectives;
Provides a proactive and/or “on demand” advisory and consultancy service to people managers on a range of human resources issues, employee life cycle procedures and policies
consistent with employee standards, legislation and guidelines;
Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures;
Manages end-to-end and timely closure of disciplinary, performance, reward, talent, grievance cases and absence management for all employees;
Provides coaching and mentoring to line managers on employee relations, performance management, pay review, talent management, absence management and people transition management;
Responsible for ensuring the quality of on-boarding within their business units and managing the contract specific on-boarding process for people managers and employees;
Assists people managers in the development of manpower plans on an annual basis;
Identifies capability gaps and provides analysis to the HR Business Partner to ensure capability gaps are closed;
Ownership of the implementation and monitoring of the Performance Management process within their contracts, including providing training to people managers;
Delivers training appropriate to support the implementation of people management initiatives or to embed policies and procedures;
Implements employee engagement initiatives across the contract base to drive a culture of exceptional customer service;
Facilitates the annual employee survey and works with people managers to develop action plans;
Provide Support to the HR Business Partner with all transitions and mobilizations within their division;

Manages the annual pay review process within their business unit, ensuring people managers are following any Group or Regional Compensation and Benefits Procedures and that performance ratings are correctly reflected;
Performs job evaluation within their contracts and provides evaluation recommendations to the HR Business Partner for verification;
Monitors progress against Nationalization targets within their contracts and identifies areas for improvement following consultation with people managers;
Prepares weekly and monthly reports.
Manage ad hoc projects as directed by the HRBP.
Analyses exit interview feedback and provide information, guidance and analysis as appropriate to people managers and HR Business Partner;
Is a point of escalation for the MYHR and Senior Advisors for more complex queries;
Attends audits and ensures accuracy of data provided by the Senior HR Advisors in relation to onboarding, performance management, competence and business procedure compliance and ensures actions are closed following audit reports;
Acts in accordance with the Governing Principles of Serco at all times and is a champion of the Governing Principles within their contracts;
Perform and carry out other duties as instructed / directed by the Human Resources Business Partner.

HSQE Responsibilities and Information Security Responsibilities

Plays an active role in the development and implementation of the Integrated Management System requirements within their Department and provide the leadership to ensure that contents of Environment, Quality, Health & Safety and Information Security Policy Statements are known and understood by their staff
Provides input into the development of the Environment, Quality, Health & Safety and Information Security Policy Statements
Exercises a personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions and promote the same within their area of responsibility;
Ensures that a good HSQE and Information Security culture is promoted within their departments and among their peers
Leads by example and ensure that ways to conserve energy, water and resources and minimise the generation of waste are identified and responded to within their area of responsibility
Protects information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental
Promotes a good HSQE and Information Security culture among their departments and peers
Conducts regular reviews on the HSQE and Information Security Performance and seek ways to continually improve
Carries out regular safety tours and inspections

Knowledge

Minimum Bachelors Degree or equivalent. A recognised HR qualification (CIPD or equivalent) is preferred;
Excellent, in depth knowledge of Human Resource practices;
High-level knowledge of employment legislation in countries within which their role operates and how to translate into day to day HR operations.

Skills

Supervisory capability;
Have an up to date understanding and application of employment law and HR best practice;
Relationship Management Skills – e.g. influencing, stakeholder management, dealing and having with difficult conversations;
Excellent negotiation skills with confidence in communication;
Excellent communication skills (written and verbal) to ensure that employee communications drives engagement across all levels;
Ability to coach and develop people managers;
Strong people management and relationship building skills essential;
Ability to work collaboratively, working closely with HR Shared Service teams to ensure joined up delivery;
Customer focus with a drive to deliver exceptional customer service;
Ability to build strong working relationships/networks with all stakeholders and maintain a high degree of integrity;
Ability to quickly gain and maintain a deep understanding of the business he/she supports;
Ability to apply judgement to individual cases, make decisions and manage risks;
Delivery focused individual with the ability to work in a self-sufficient manner;
Ability to demonstrate presence and credibility within the organisation and manage key stakeholders;
A creative ‘can-do’ attitude and preparedness to meet new challenges.

Experience

In depth Generalist HR experience;
Excellent generalist/operational HR experience at HR Manager level or equivalent;
Experience of managing a team of people;
Practical experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases and complex case management, performance and reward management, people transitions
Experienced at coaching/influencing/ mentoring managers.

Additional dimensions, KPIs or special features of the role

Functional role within the HR operations providing consultative and coaching advice to people managers
Required to provide consultative support to people managers
Functional role within the HR operations providing consultative and coaching advice to people managers
Required to provide consultative support to people managers
Responsible for managing a team of Senior Advisors within the business
Responsible for providing a professional, customer focus service of HR advice to the business.
A high level of mobility is required.

Track engineer wanted by SERCO – Dubai Transport – UAE

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E&M FLRT – Success Profile
Reporting to: Senior ATC Asset Engineer
Division / Function: Transport / Dubai Metro
Base location: Engineering & Maintenance
Job ID: 40001112
Job Family: Operations

Key purpose
The purpose of this position is to provide rapid response to Serco Dubai Metro Engineering & Maintenance related incidents and failures at stations, depots and trains limiting their impacts and restoring services promptly, safely and minimizing inconvenience to the users of Dubai Metro.
 
Structure and reporting relationship

This position reports to the Senior ATC Asset Engineer

Based on the specific requirement of the role

Key accountabilities

To carry out first line response, maintenance and failures recovery of all sub-systems within Engineering & Maintenance department such as but not limited to the following:
Automatic train control system, automatic fare collection system and communications system;
Civil & Track
Mechanical, Electrical & Plumbing services (Power Distribution and Building Services).
Rolling stock and depot equipment;
Undergo first line response related training appropriate to the responsibilities;
Respond to incidents and mitigate faults across all Metro Systems.
Follow the approved maintenance procedures and instructions to ensure compliance with the requirements;
Ensure tools & equipment are in good condition and calibrated prior to use;
Produce and maintain accurate maintenance records for work accomplished and other information using the MMS (maintenance management system);
To be assigned and rotated to the depot based line maintenance teams of the appropriate discipline if required;
Implement and follow Permit To Work process where required;
Drive company vehicles when on duty;
Carry out 24-hour on-call responsibility for incidents and emergency;
Works shifts covering a 24 hour roster;
Perform and carry out duties as detailed by the line manager.
Respond to requests for assistance from the Senior SERCO Metro Management team.
Take technical lead when need arises as driven by core competency for first line response on the service affecting failures
Ensure the team use proper and correct tool for correct purpose and reference to technical drawing , manual, procedures and instruction while responding ( First line response ) to the failures.
Provide technical support to other E&M FLRTs whenever necessary.
Assist newly recruited E&M FLRTs for job familiarisation and to provide training & perform assessment whenever /where required.

SAE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Safety, Assurance & Environment and Information Security Policy Statements;
Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco’s controlled premises/systems;
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a good SAE and Information Security culture among their peers, subcontractors and third parties.

Essential technical and professional skills , knowledge and qualifications

Knowledge

Vocational trade certificate or diploma in electrical, mechanical or electronics engineering discipline or equivalent;
First Line Response Technician is a safety critical role thus all technicians should be professional qualified to required level and certified to work in any of the sub-systems (ATC & Systems, Civil & Track, Power Supply or Rolling Stock & Depots).

Skills

Must have good eyesight and normal colour vision;
Strong analytical mind, and ability to grasp the complexity of an incident;
Ability to use and calibrate various electronic test equipment and PC for the maintenance of central, stations, depots, trains and lineside equipment;
Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
Ability to work under stressful environment and solve the problems on the spot;
Thorough understanding of all aspects of safety issues related to railway operations;
Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
Ideally holds a valid UAE driving license with good driving skill and experience.
Ability to take decision and advise OCC/NMOC on critical safety related and service affecting issues to minimise/avoid injuries to passengers/staff, to avoid/minimise delay of train service, to avoid/minimise damage to the rail systems.

Experience

Minimum 2 years work experience as a qualified electrical, mechanical or electronics technician.
Experience in repairing, maintaining and recovering failures of the following area is highly preferable:
Signalling and automatic train control systems covering failures of computer based control and communication equipment and fibre-optical based cables and interface equipment.
Rolling stock covering failures of bogies and suspension, couplers and draft gears, operators control, propulsion system, friction brakes, batteries, auxiliary power supply and electrical equipment, car doors and doors control, ventilation and air-conditioning components, train control and monitoring system;
Depot covering depot equipment, machine, wheel lathe, presses, bores, lifting jacks, cranes, rail maintenance equipment;
E&M covering failures of HV traction power supply, 3rd rail, power sub-stations, Platform Screen Doors, Tunnel Ventilation, Fire Alarm Systems, Plumbing Systems, ECS and HVAC;
Switch failures 3rd rail, switch machines, geometry of 3rd rail, including joints, expansions joints and fixing anchors;
Track and Civil Engineering assets.
Prior experience in shunting and driving engineering vehicles and/or locomotives would be an added advantage.

Additional/special features of the role

Inspecting and maintaining signalling & Communication equipment.
Maintaining and inspecting rolling stock & Depot equipment.
Maintaining and inspecting the power supply system.
Maintaining and inspecting tracks and civil infrastructure.
Maintaining and inspecting TVS, PSD , FPS and other Safety critical MEPS systems
Controlling the movement of a train with the use of hand signals or verbal instructions to the driver.
Communicating with persons responsible for controlling movement of trains and electricity to power rail.
Coupling and uncoupling of passenger trains and engineering vehicles.
Installation of safety critical, signalling related, and telecommunications related components onto passenger train vehicles or engineering vehicles.
Communicating with Controllers (Operations, Communications or Maintenance).
Communicating with other persons responsible for driving, dispatching and controlling the movement of rail vehicles.
Communicating with persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession.
Establishing, supervising and removing a safe system of work to protect the safety of persons working on or near the track.
Resetting of Emergency Equipment (Blue Light Station, Emergency Stop Buttons).
Maintaining the power supply and distribution system (boundaries to be defined).
Must obtain qualification as Line-Person-In-Charge.
Safety communication.
Typically has second sign off responsibility;
Manages non routine aspects of own job with limited supervision;
Routine decisions based on standard rules and procedures;
Participates cooperatively and makes constructive contribution to team efforts; Supports junior team members.
Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

Trade Implementation Specialist wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/11
Ref. JB3836304
Trade Implementation Specialist
 
Job Description
JOB PROFILE

To design, develop and deliver online trade product systems/solutions, on board clients and provide ongoing training and support in order to maximise utilisation of online solutions/channels and support the increase in income generation/reduction of costs
 
ACCOUNTABILITIES

Product Development
: Design and develop online trade product products/solutions according to client needs in order to minimise transaction related manual work for the client and the bank Test bug fixes and enhancements for all online systems relating to Trade Finance in order to ensure issues are resolved/fixed and enhancements meet business requirements Coordinate with external vendors, IT teams and business users on system issues in order to ensure resolution/close within agreed turnaround times

Trade Implementation
: Review client applications and complete online system client on-boarding activities to ensure clients are effectively on-boarded in line with agreed standard operating procedures/internal guidelines Update and maintain the MIS report/tracker for customer sign-ups and straight through processing (STP) transactions in order to measure/report on the increase in utilisation of online systems

Training, Advice and Guidance:
Conduct onsite/offsite system demonstrations and refresher training, provide guidance, answer queries and resolve issues relating to all online systems/channels to ensure maximum utilisation by external clients Conduct training for internal stakeholders on all online systems, including new joiners in the clients team and share updates on the latest system enhancements/features to build awareness/capability and encourage maximise utilisation of online trade channels. Act as the subject matter expert/key contact for all online trade systems, identify, resolve and/or escalate issues to ensure a streamlined and efficient implementation process

Management Information:
Gather customer experience feedback, analyse information/data and prepare management information/reports relating to status of client onboarding, channel utilisation, issues, client feedback, migration progress, channel growth, constraints and development requirements in order monitor/track progress/completion of activities and help inform future strategy/roadmap

Policies, Processes, Systems and Procedures:
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management:
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service
: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 5 years of experience in Trade Finance including experience in the implementation of trade front end systems either in a client facing or technology role

Minimum Qualifications

Bachelor’s Degree in relevant specialisation Professional Qualifications

Knowledge and Skills

Understanding of Trade Finance products, processes and related IT systems/platforms

Ability to train customers on front-end trade systems

Ability to resolve and address queries from client and internal stakeholders

Abitlity to design and devolop products/solutions

Microsoft Office skills (Word; Excel and PowerPoint)

Learning & Development Officer wanted at Nour Arjaan Hotel – Fujairah

nour arjan hotel Fujairah Dubai

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nour arjan hotel Fujairah Dubai
nour arjan hotel Fujairah Dubai

Expiry Date: 2018/11/05
Ref. JB3834875
 
Human Resources – Learning & Development Officer
Nour Arjaan by Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.

As an Learning & Development Officer you are responsible in assisting the Learning & Development Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Analyse colleague development needs in the hotel

• Develop annual hotel colleague development plans and prepare monthly reports

• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions

• Consult with the Learning & Development Leader for the co-ordination of colleague development courses

• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services

• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed

• Oversee on the job training of new and existing colleagues

• Oversee re-development of colleagues

Skills
Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.