Sales Executive – Starbucks – Dubai

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starbucks coffee shop dubai
Sales Executive (Temporary) – Starbucks Wholesale – UAE
Job no: 2481228
Location: Dubai
Dubai Head Office
 
Starbucks
 
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and the rich tradition, but that also brings a feeling of connection. Starbucks coffeehouses have become a beacon for coffee lovers everywhere because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. It’s not unusual to see people coming to Starbucks to chat, meet up or even work. Starbucks is a neighborhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew. Starbucks prides itself on its people, or ‘partners’ as we call them. We strive to develop each partner to achieve their career goals, whether this is to become a district manager, Coffee Master or work within one of our Head Office functions.

Responsibilities:
 
Identify and develop relationships with potential new key clients and decision makers within your area of responsibility
Responsible for organising and maintaining own time, completing deadlines and making effective use of market mapping documents and developing a strategy to develop new business for both Starbucks ‘We Proudly Serve’ and ‘Premium Self-Serve’
Using Salesforce on daily basis to manage all new and existing accounts
In weekly review meeting report personal objectives to the National Account Controller and the rest of the sales team
Promotes Starbucks Branded Solutions regionally and creates leads for other partners within the team.
Delivers reports for quarterly business reviews
Develop, Review, Analyse and Manage Sales & Budget:
Accountability for the sales results of AOR – driving new accounts/account retention and growth of existing business.

Knowledge:

PC Literate, Excel, Powerpoint and Word.
Thorough understanding of the industry & channel structure & the internal relationships.
Fact based selling (uses data effectively to develop compelling sales propositions).
Experience

2-4 year’s experience in a sales role, KAM or Sales Executive
Experience within a foodservice environment.
About Us:
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

Sales Executive – Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

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Renaissance Dubai Hotel Downtown DubaiJob Number 18003DFI
Job Category Sales and Marketing
Location Renaissance Downtown Hotel, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary
 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Sales Executive – Centro hotel Barsha – Dubai

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centro hotel barsha Dubai

Expiry Date: 2018/12/20
Ref. JB3841519
Sales – Sales Executive
Centro Barsha
 
Job Description
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as:

• Maintain a high level of exposure for the hotel through direct sales
 
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
 
• Implement and execute all sales objectives and action plans to reach and exceed targets set
 
• Solicit and serve transient and group business and meetings
 
• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies

• Formulate corporate offer letters and yearly contracts and any other required business correspondence

• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail

Skills
Education, Qualifications & Experiences

You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.

Knowledge & Competencies

The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned

Assistant Sales Manager – Marriot hotel – Dubai harbour

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180036ZX
Job Category Sales and Marketing
Location Dubai Marriott Harbour Hotel & Suites, Dubai
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
Job Summary
 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Sales Executive – P&O Marinas – Dubai

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p and o marinas dubai
VAC4217 – P&O Marinas Sales Executive
DivisionMarine
LocationDubai, U.A.E.
DepartmentP&O Marinas – DEP
Closing Date22-Nov-2018
About the company
P&O Marinas is a DP World company established to develop world class locations for the mooring of yachts and the hospitality of their owners, captains, guests and the local residents. After the successful experience of Mina Rashid Marina (Dubai, UAE) where we offer berths for some of the world’s largest yachts, P&O Marinas extended its management and operations to four marinas in Dubai, located along the beautiful coast of Jumeirah.
Our ongoing focus is to expand beyond Dubai through the world creating lifestyle destinations for yachting enthusiasts, local residents and tourists, offering a wide range of amenities and services ranging from private and hotel accommodation, shopping centres, sailing and sports clubs to cruise terminals, for the benefit of communities and economies globally.

About the role
 
Based in Dubai at Mina Rashid office, the main purpose of this role is required to build the businesses at a higher level to identify the big deals of contracts and business planned for P&O Marinas specially for retails and multiple year contracts. The Sales Executive to be the point of contact for the high-level profile businesses in P&O Marinas. This role will look at certain level of account management in P&O Marinas and ensure negotiating closing the deals in line with P&O Marinas strategy. Responsible to administer all properties leases and look after all Marina clients for renewing, maintaining, and overlooking all the agreements of P&O Marinas Properties in order to support the strategic objectives
Key Responsibilities
To prepare visit plans / follow up schedule and keep up to date customer profile available as per allocated trade thereby maximizing account value and building customer loyalty, keep the Commercial Management informed of any change to the visit plan

To identify new sales prospects, review, evaluate and report on relevant market data and information Follow up on new leads and referrals resulting from field activity.
To prepare daily sales report, monthly commodity report, and quarterly performance report, review monthly Accounts Receivable measure performance against budget and resolve any disputes with traders
Provide customers with product and service information, prepare presentations and proposals as and when required and resolve client concerns by attending to their enquiries and quotations for better customer service within 24-48 hours
Handle any customer complaints and filter to Customer Care Follow up with Customer to ensure complaint is resolved and customers are satisfied.
To demonstrate working knowledge for each area of customer resources / products and Follow up on new leads and referrals resulting from field activity for new sales opportunities.
To establish and maintain current client and potential customer relationships by hosting social and informal meetings for customer satisfaction.
To conduct proper market intelligence with marketing prior to meeting the customers, keep informed regarding industry/market information, to continuously improve knowledge and performance. Masters and maintains vast knowledge of trader’s business, competition, and latest industry news and trends.
Cold call to arrange meetings with potential customers to prospect for new business
Inputs and maintains accurate lease records
Prepares income and expense statements and other property related reports
Markets both retail and commercial properties
Maintains and oversees legal document activity and legal documents and update the manager of all actions.
Performs administrative duties such as preparation of drafting agreements, cover sheets, and all documentation work related to the leases.
Serves as primary point of contact regarding commercial and retails lease administration, billing, escalations, general accounting, and special projects.
Ensures all renewal, expansion, and termination dates are reviewed and acted upon in a timely manner.
Thorough knowledge of lease terms, specifications and all community policies.
Keep accurate and current records of Marina rental customers and answer questions concerning rates, billing procedures for current customers, and prospective customers.
Knowledgeable of current market conditions.
Fully informed of current rental rates, sizes, locations and all amenities in the Marina.
Responsible for potential interests of Marina users, and the contract renewals of existing customers.
Courteous, efficient in handling of client requests and complaints.
Maintain a professional appearance and attitude all times
Qualification and Experience
In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following experience, skills and qualifications:

Bachelor degree with 4 years of Sales and Marketing experience in a medium to large size organization, preferably in real estate industry.

High standard of communication and interpersonal skills, enabling communication at all levels within the business.

Should have relevant expertise in negotiation and problem solving and a clear understanding of departmental functions and should maintain Marinas standards while interacting with sales or customer service.

Maintain and build relations with external customers and effectively meet their demands .

Relationship Manager wanted – First Abu Dhabi Bank – Abu Dhabi

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Relationship Manager, Liabilities
1. Sales and Financial :
Sourcing new clients by using the referral system from existing borrowing relationships. Implementing tools to identify new leads for business banking such as
: Improving the existing Call Report format to be able distract information to penetrate more SME customer base e.g; adding Contact Information of Top 5 Supplier/ Buyer of the existing client.
: Implementing tools and programmes to create a business inflow and outflow among the existing SME clientele in the unit.
: By using the existing borrowing clientele’s suppliers & buyers, creating new borrowing relationship to the bank

Increase depth and breadth of Relationship with existing customers.
Increased sales volumes/ market shares in target market.
Utilization of limits for the new approved limits.
Number and quality of Credit Applications processed.
Response & Turnaround Times of Customer requests & processing business applications.
Alignment of structure & pricing of the proposed limits with customers’ needs.
Establishment of an efficient customer-focused approach representing a strong competitive edge.
Increase share of high end market and quality business within assigned segment.
To develop and manage the portfolio of the company for Corporate/ Commercial Financing.
Minimizing one-off transactions by adequately structuring customer limits and targeting.
Non- borrowing clients having one-off request.

Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs and the deployment of bank’s products & Services to the fulfilment of these needs.
Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
Keep customers and prospects updated on new products & Services.
Actively source business from prospects and follow up on sales leads within designated market segments.
Plan visits to non-borrowing clients as well as NTB’s coordination with GTB and FX team.
Identify and forward sales leads to other areas in the Bank for cross-selling.
Coordinate with product managers/ specialists on promoting Bank’s products.

2. Risk Management :
Prepare Credit Application (CA), analyze financial statements, and make it ready for approvals.
Ensure CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank policies and regulation framework.
Recognize early warning signals of unsatisfactory account conduct, and pursue the collection of past due loans.
Effective work processing and risk management.
Responsible to assess credit risk, set and structure limits.
Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the Company’s competitive position within its industry, its strategic direction, management quality and its financial profile.
Identify and analyze the areas of potential risk threatening the assets, earning capacity or success of Organizations in various business fields.
Perform analysis to credit worthiness and recommend appropriate credit limits.
Pro-actively manage the assigned portfolio risk by ensuring timely renewal of accounts within the applicable time standards, provided all required information is available.

3. Profitability & Expense Control :
Ensure effective utilization of limits in order to maximize profitability.
Regularly monitor MIS reports for FX and Trade Working Capital revenues and utilizations.
Continuously seek to increase revenue margins from customers.
4. Customer Service & Service Level :
Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.
Operations and Process responsibilities.

5. Activities/ Operations :
Discuss credit packages with respective Credit Team and approving authorities if needed.
Establish and maintain a close working relationship with Credit Division/ Credit Administration.
Understand customer’s financial needs & initiate formulation of written proposals to fulfill these needs with bank’s products within the general guidelines of Business Banking and regulating authorities
Review credit analysis and add high standard qualitative comments.

6. Compliance :
Compliance with bank related policies and procedures, and Business Banking standards in structuring & pricing of limits.
Adhere and comply with bank’s internal applicable policies and procedures as well as governing regulations issued by concerned authorities.
Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines
Monitor money laundering activities and coordinate remedial actions with management.
JOB KNOWLEDGE, SKILLS AND EXPERIENCE

Essential
Proven ability, with a successful record of accomplishment in driving a high performance culture across the team delivering customer and financial objectives.
Excellent Interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
Ability to effectively plan and organize, with tenacity to drive through results.
Strong credit assessment skills, particularly with regards to more complex and structured facilities with an international dimension.
Leadership, performance management and team development.
Commercial Sales Management.
Strong analytical ability
Visible and motivational leadership
Commercial acumen.

Desirable
Enthusiasm for collective management and the need to drive behavioral change, with an absolute intolerance of mediocrity.
Innovative with a flair of solving problems.
Knowledge of Commercial Banking including the competitive landscape, with a detailed knowledge of competitor propositions.
Excellent communication skills, including written, verbal and the ability to deliver compelling presentations.
Strong knowledge of SME proposition.
Proven ability in identifying and meeting customer needs through a broad range of products and services.
Ability to interact with all levels of stakeholders.
Qualification to a University Degree

Sales Opportunity Manager – CITI GROUP – Dubai

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Sales Opportunity Manager – Corporates
Education: Bachelor’s Degree
Job Function: Consumer Sales
Job ID: 18066874
 
Job Purpose:
 
The role will support the Asset sales team in the overall sales target achievement through creation and opening of opportunities through targeted companies or in existing GSG/CCB/ICG companies by offering/customizing banking solutions available in Citi. The role will also be responsible to oversee both account and cards on-boarding journey.

The role will also support acquisition related offers/programs to increase new to bank customers and create corporate sourcing plans.
 
The role of the Corporate Business Development Manager is integral to leveraging on the existing corporate relationships to enable scalable growth and attract the right customer profile.
 
Job Background/Context:
 
Citi has a valuable Consumer franchise in the Middle East and is looking at further expanding the bank’s leading presence in the region. UAE has an extraordinary growth opportunity given the rapidly expanding middle and upper classes and the accelerating process of urbanization.

This role will be part of the Sales opportunity team to support the Sales and Distribution and Sales Management team to drive products acquisition and to achieve business goals through the corporate/company sourcing channels.

Key Responsibilities:

• Responsible for the overall corporate/CAW sourcing activities which includes owning the end to end process from account opening to service handling in collaboration with sales support/operations and CIU for smooth customer onboarding process.
• Create an opportunity in the target companies/CAW by negotiating/organizing an event, service desk, and regular visits of the SEs.
• Work with asset product and retail segment teams to provide a comprehensive, multi-product banking solution to companies for their employees including payroll linked bank accounts, credit cards, loans, wealth management products.
• Build and maintain the existing Citi at Work relationships and on board non-CAW GSG/ICG/CCB clients to expand/grow the portfolio.
• Work closely with GSG/ICG/CC/TTS Corporate RMs and CAW sales team to ensure achievement of KPIs set
• Attend business reviews together with Corporate RMs and manage relationships with key contacts in the company
• Work closely with the CAW/Corporate sales team by attending the daily huddles, monthly reviews and 100% introduction of the SEs to company point of contact.
• Person will have a common goal of the CAW sales target. Roll up of the CAW SE and Sales manager target.
• Support the end-to-end design and deployment of a new transformational process by putting together various enablers/capability currently being developed in a way that achieves the above desired headline
• Have the awareness on the market competition and provide timely feedback to key stakeholders/ decision makers.
• Prepares the monthly dashboard of CAW portfolio, including revenue performance to be shared with CAW team.
• Adhere to the Code of Conduct, corporate and business specific policies, and implement appropriate controls as part of day-to-day responsibilities.
• Identify and escalate risk inherent in particular situations or transactions of any issues / potential threats to senior management
• Ensure full adherence to all internal policies and procedures and external legal and regulatory requirements.
• Escalating and resolving areas of concern as raised by clients. Liaising with internal departments to ensure client needs are fulfilled effectively.

• Work with product team on below deliverables to be shared with sales team
1. Competitive landscape monitoring and analysis (for all card products and customer segments)
2. Develop and maintain regular acquisition reporting (for all card products and channels)
3. Product training: support with refreshing and maintaining the training toolkit for front-line staff
4. Product collateral maintenance to ensure compliance with regulation and treating customers fairly
5. Support with stakeholder presentations (as required)
6. Ad-hoc projects/initiatives related to proposition, or process (as appropriate)

Development Value:

• Corporate Relationship management experience
• End to end sales force management
• Opportunity to develop cross-functional expertise with exposure to Asset Sales, Credit, Operations, Branch Banking and Wealth Management mostly specially with ICG/GSG
• Knowledge of best practices in the industry and around the globe.

Qualifications

Knowledge/Experience:

• 3 – 5 years of corporate relationship management and sales experience
• Excellent understanding of financial markets and products
• Proven performance in Sales and Customer service.
• Strong planning and partner/relationship building

Skills:

• Possess good interpersonal skills, influential and excellent written/spoken communication skills
• Team player, assertive, result-oriented
• Attention to detail and the ability to think creatively to solve problems
• High sales drive and energy levels. Ability to thrive in a high-pressure environment by demonstrating leadership and selling skills.
• Ability to nurture and build strong relationships with customers.
• English (written/verbal) is mandatory; Multi-lingual preferred
• Arabic language skills are an advantage for this role

Qualifications:

• Bachelor Degree, MBA preferred

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Assistant Store Manager – Charlotte Tilbury – Abu Dhabi

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charlotte tilbury store dubai
Job no: 2306371
Work type: Permanent – Full Time
Location: Abu Dhabi
Categories: Various
The Role:

You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.

You must have previous management or supervisory experience in retail and a passion for customer service.

Qualifications & Requirements:

You will have:

• At least 3 years’ retail experience (ideally at a supervisory level)

• Excellent English language skills, both written and verbal (Arabic language skills are also an advantage)

• PC literacy.

Sales Executive – Courtyard hotel – Dubai

courtyard hotel dubai

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courtyard hotel dubai
courtyard hotel dubai

Job Number 180034RF
Job Category Sales and Marketing
Location Courtyard Dubai, Green Community, Dubai, United Arab Emirates VIEW ON MAP
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Job Summary
 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Digital Innovation manager wanted – Etisalat – Abu Dhabi

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Job: IRC57660
Job Title Manager/Channel Digital Innovation|23
Location
Organization Name HO/Sales/CD/Channel Digital Innovation
Brief Description
Principal Functions

Identifying innovative solutions that enhance the customer experience across all sales channels.
 
Facilitating and leading the digital and innovative retail concepts including, shaping and supporting the strategic development, execution and evaluation of digital innovation projects.
 
Analysis of projects to ensure results are optimize with clear reporting of results.
 
Focus on enhancing both the staff & customer experience
 
Detailed Description
Duties & Responsibilities:
 
1. Acquire data and perform analysis of key result areas for the highest customer experience gains.
 
2.Identify high-priority customer experience gaps and opportunities to be addressed.
 
3.Select world-class solutions that can be deployed successfully within Etisalat
 
4.Engage key stakeholders and gain their support and buy-in

5.Work cross-functionally with multiple business units and partners to help define technical requirements and implementation for all system platform projects

6.Lead, support and execute in-store innovation and digital development strategies to enhance customer experience

7.Collaborate with business teams including Digital Transformation, Product Marketing, Trade Marketing and Campaign Management teams to bring customer experience content life

8.Create testing frameworks and processes in order to achieve ongoing improvement of KPI’s

9.Prepare business cases to ensure projects are budgeted and signed off.

10.Engage in the wider digital community to enhance learning.

Job Requirements
Bachelor’s degree

Relevant work experience with 5-7 years of experience in system and processes design, customer engagement, project management

Associate Sales Representative wanted – CISCO – Dubai

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Associate Sales Representative – Bachelor/Master (Graduate) – UAE
JOB ID 1237139
Program start date: July 2019
Training hub during 1st Year: Amsterdam, Netherlands
Location after the training: Dubai, United Arab Emirates
 
What You’ll Do:
You’ll be part of our Cisco Sales Associates Program (CSAP), an award-winning graduate training program for young talent aspiring to move into sales or engineering roles. For the first part of the program, you’ll learn about the latest technology advancements and how to effectively sell them. During the second part of your CSAP year, you’ll further develop your skills through an On-the-Job Experience in the Global Virtual Sales and Customer Success (GVS&CS) organization.
 
The program, while challenging, will push you to become the best version of yourself. You’ll be encouraged to pursue industry-standard certifications, be assessed and coached through customer simulations and on-the-job activities. We’ll offer you a safe and fun environment to practice what you’ve learnt, all the while providing you with feedback to develop your potential. Thanks to this rigourous training plan, we’ve earned a strong reputation within our internal sales organization.

Upon graduating from CSAP, you’ll transition into a Virtual Account Manager role in GVS&CS where you’ll ultimately accelerate your career into more senior sales roles. You’ll build strong relationships with existing accounts, working closely with them to understand their business strategy and uncover new business opportunities. You’ll partner with Sales Engineers and together you’ll position the benefits of our Cisco solutions to your customer, using our market-leading collaboration tools.

Who You’ll Work With:
You’ll train alongside incredibly talented individuals, like yourself, from different countries and diverse backgrounds. Early on, you’ll make longlasting friendships and belong to a rich human network that will support you throughout your career. As a successful Associate Sales Representative (ASR), you’ll learn to discover, build and drive new opportunities with our Cisco partners while collaborating with Cisco engineers to provide technical solutions that drive business outcomes for our customers. You’ll learn from top experts and coaches in a unique classroom setting where we use our own ‘state-of-the-art’ collaboration technology. You’ll have your own mentor, a CSAP alumn who’s been in your shoes and will guide you in your first year. With a strong Cisco team committed to your success, you’ll gain hands-on education and experience, while receiving an attractive salary and pursuing your career aspirations.

Who You Are:
Technology enthusiast, who enjoys talking about innovation and always keeps up with the latest technology news.
A strong communicator with the confidence to engage and talk to a wide range of people.
Willing and able present your ideas in front of an audience.
View team collaboration as instrumental to achieving success.
Enjoy looking at practical real life challenges and thinking creatively to solve them.
Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.
What You Need To Be Eligible:
Graduate by the start date of the program, July 2019.
Preferably hold a degree in Business and Management, Finance, Marketing and other related degrees. You will graduate from a bachelor’s degree (or higher) with no less than a 2:1 result or equivalent in your country.
Fluent in English and the official language(s) of the country you are applying for, (Arabic)
Hold the right to live and work in the country that you are applying for, without future company sponsorship required. Student visas and temporary permits obtained on your own will not be acceptable.
Willing to relocate for 12 months to a designated CSAP training hub if required. Visa assistance and relocation package to trainings hubs will be provided as required.
Willing to return to your country you applied for, unless otherwise required due to business needs.

CDA Project Manager wanted – CISCO – Dubai

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JOB ID: 1243672
 
Project Manager, Country Digital Acceleration, Middle East
Location: Dubai, United Arab Emirates
Area of Interest: CDA Team, Sales
Job Type: Professional
Technology Interest: IOT, Digitisation
 
What You’ll Do

As a member of the CDA Team, you will work directly with Middle-East sales teams, uncovering and targeting incremental bookings opportunities, overseeing the development and execution of CDA programs and projects in the Middle-East region, collaborating with local resources to maximize success of engagements over the three-year project lifecycle with a focus on the sustainable legacy of the ongoing programme. Maintain frequent and direct link with Government Affairs contacts and EMEAR sales teams to foster cross-functional benefits and ensure regulatory compliance.
 
Responsibilities include:
 
• Develop, monitor, and be a catalyst to achieving the program business plan in EMEAR working in conjunction with the local sales teams and relevant external partners and clients
 
• Form part of a close working team with the CDA EMEAR lead, the CDA Middle East lead and the rest of the global CDA team
 
• Form part of a close working team with the local Middle East sales, engineering and business development functions

• Orchestrate cross-functional team members to deliver complete and successful business solutions.

• Be a trusted advisor to customer engagements, sharing best practices elsewhere, understanding and putting their needs first, while ensuring a mapping to relevant policy priorities of governmental leaders.

• Identify and develop new business opportunities that can assist customers, would benefit from seed investment, and would map to broader policy priorities.

• Deliver accurate business metrics, reporting project level metrics, investments, timetables, forecasts and pipelines.

• Anticipate any change in the opportunities, market, political and customer needs and requirements that could affect the overall revenue target.

• Support the wider Middle East CDA programme from a reporting and financial management perspective

Who You’ll Work With
The Country Digital Acceleration team harnesses the power of Cisco to scale and speed the technological transformation of societies worldwide. Currently with activities spread across 22 countries and two U.S. states, the program is a catalyst to achieve advances in economic development, entrepreneurship and innovation, research and education, and national infrastructure. In the process, it helps to fulfill Cisco’s corporate vision of changing the way we work, live, play and learn.

This position will support the development and execution of Country Digital Acceleration programs in the Middle East region reporting directly into the CDA Team lead for EMEAR.

Who You Are
You have extensive sales experience in the Middle East, with a comprehensive knowledge of government and the public sector, engaging with sales and business development teams, and have a great sense of collaboration and a results-driven mindset. You take initiative, can handle a busy schedule with ease, and thrive in a busy environment. You need to be able to work independently while also collaborating with, and supporting, other team members.

Our minimum requirements for this role:

· Experience in a technology sales environment with experience of project management and business development in the Middle East

· Outstanding track record of performance

· Strong team working and influencing skills across virtual and global teams

· Excellent communication and presentation skills

· Broad technology awareness and an strong interest in IoT and Digitisation

· English and Arabic language fluency required

· Excellent organization, project management and problem-solving skills

· Ability to operate with a high degree of autonomy

· Comfortable collaborating with global/regional/local colleagues as part of a physical or virtual team

· Self-motivated and proactive with the ability to motivate and influence others

· Strong knowledge of sales forecasting, tracking and ordering systems

· Bachelor’s degree required

· Experience working with government leaders and business executives in the technology industry is a plus.

Account Manager wanted – CISCO – Dubai

cisco logo dubai

APPLY HERE

cisco logo dubaiJOB ID: 1245947
 
The Account Manager in Cisco is the key contact for our customers. You will own and nurture the relationships, building and executing the sales strategy.
Imagine participating major transformational projects in industries from manufacturing to retail to government. Imagine helping countries transform the citizen experiences, banks reinvent the customer experience, energy providers become more efficient. You can do it today with us.
Your success will reflect in sales achievements, long term customer relationships and satisfaction.

In this job you will:
 
* Focus on an outstanding customer experience and become your customers’ trusted advisor.
* Own and develop the Cisco Account Management Business Plan.
* Orchestrate cross-functional team members to deliver complete business solutions.
* Work closely with the Cisco Partners team, to drive the strategy and delivery of new solutions, products and services.
* Plan and execute the sales strategy in order to meet the agreed milestones and timescales and to ensure that sales targets are achieved or exceeded.
* Identify and develop new business opportunities.
* Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports.
* Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target.
At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

Who You’ll Work With
We are Cisco Sales. We sell solutions and products that make our customers successful.
Our focus is to find and solve their most critical problems and help them harness new market opportunities.
We anticipate our customers’ needs, as the world shifts in an unprecedented transformation and technology impacts everything.
You will join a team of highly skilled Sales professionals working with Pre-Sales and Technology specialists.
Join the Sales team in Lebanon and make amazing things happen.

Who You Are
* You bring 8-10 years of sales experience in a dynamic IT, Software, Services and Solution business.
* Minimum BA degree in a business discipline or equivalent.
* Demonstrate success in achieving and exceeding sales targets.
* Able to understand, articulate and position the value of a technology-based solution to the customer.

* Able to articulate Service Provider solutions.
* Write and speak English fluently.

* Able to perform under stress.

* You bring experience in Executive Selling.

Desired Skills
* Mastery in developing trusted customer relationships up to C level.
* Ability to match customer needs with state of the art technology solutions and partners to deliver them.
* Negotiation skills to craft solutions that are beneficial to our customers, partners and Cisco overall.
* Confidence in applying business and financial expertise to identify and qualify opportunities.
* Excellent written and verbal communication.
* Ability to leverage and engage internal resources such as Marketing, Technology Experts, Services and others.

REVENUE MANAGER wanted – Hilton hotel – Dubai

APPLY HERE


REVENUE MANAGER – FRANCHISE
Hilton Hotels & Resorts
 
Job Summary
 
Accurately prepare/participate in the 18 Month Rolling Forecast.
 
Assist in implementation and continual improvement of group forecasting process.
 
Participate in the preparations of the transient rooms budgets, actively involved in the total rooms budget

Proactively communicate restrictions and strategy to the hotel through documentation and meetings
 
Evaluate monthly transient segmentation production for the hotel
 
Continually analyze transient booking patterns through recognizing trends and their relevance to one another.
 
Prepare month-end critiques and discuss results

Facilitate discussion on trends, market growth, and selling initiatives

Initiate forecast and long range meetings with key hotel leaders

Develop 3-month, 6-month, 12-month strategic action plans for the management of the transient revenues

Communicate business trends to revenue team to analyze the market

Evaluate Market Share reports from multiple hotels to understand trends and opportunities

Shop area competitors to evaluate rate pricing, availability, and package/discount options

Prepare sales strategy meeting agenda, supporting documentation for revenue meetings – Include data and recommendations

Provide accurate data for analyzing and evaluating specific business segments and specific accounts recognizing trends and patterns

Train revenue team members on key areas of revenue and yield management.

Effectively use reservation system and demand forecasting systems to determine/implement/control accurate selling strategies

Effectively evaluate market demand the hotel by utilizing turndown, property diagnostics, REVPLAN and market share reports

Contribute to the development of the transient/group portion of the hotel’s marketing plan

Job Requirements:

Must have minimum of (3+) years of Revenue Management experience International hotel company.

Candidate should have been the leader/owner of all revenue strategies at a single or multiple property setups for at least 3 years.

High School Diploma or equivalent required ; Bachelor’s Degree preferred

Knowledge/appreciation of revenue management philosophies and initiatives

Comprehension of technical and managerial applications of Reservation systems

Working knowledge of the yield management system.

Comprehension of the reservation sales process.

Understanding of transient & group sales process and transient & group sales demands.

Strategic approach towards maximizing room revenue through use of historical data and analysis of the marketplace.

Arabic Events Executive wanted – Park Rotana – Abu Dhabi

Park Rotana hotel Abu Dhabi

APPLY HERE

Park Rotana hotel Abu Dhabi
Park Rotana hotel Abu Dhabi

Expiry Date: 2018/12/21
Ref. JB3845211
Food & Beverage – Events Executive (Arabic Speaker)
Park Rotana
 
Job Description
We are currently seeking for passionate and dynamic Catering/Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Events Executive you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan the meeting / event, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:
 
•Responsible for selling off-site events and locations
 
•Handle all meetings and catering enquiries according to standard procedures
 
•Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division operation, finance and external suppliers

•Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services

•Work closely with the MICE Team to achieve monthly sales target

•Conduct site inspections, client entertainment and familiarization

•Send all correspondence to clients regarding banquet events, such as proposals, confirmation or agreement letter, amendments, etc.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.

Sales Executive Catering wanted – Grandiose – Dubai

Grandiose UAE Logo

APPLY HERE

Sales Executive (Catering)
Company: Catering
Experience: A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.
Location: Dubai – DIP
Job Description

Job Summary:

The Catering Sales Executive will develop and manage the catering market segment through client outside sales calls, telemarketing, client inquiries and ensure all revenue goals are achieved.

Qualifications:

A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.

Minimum 3+year of catering sales experience.

Excellent communication skills, both written and verbal required.

Strong interpersonal and problem solving abilities.

Section Supervisor wanted – Grandiose supermarket – UAE

Grandiose UAE Logo

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Section Supervisor (5)
Company: Grandiose Retail
Experience: 2+ years with a reputed supermarket / hypermarket in a similar role
Location: Abu Dhabi / Dubai
Job Description

1. Supervising sales staff.

2. Responsible for monitoring stock quantity, availability and expiry.

3. Arranging and following merchandise display agreements.

4. Acting as a bridge between staff and management in passing information.

5. Customer service.

Multi Property Director wanted at Meridien hotel – Dubai

Le Meridien hotel Dubai

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Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18002JTZ
Job Category Sales and Marketing
Location Le Méridien Dubai Hotel & Conference Centre, Dubai
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

JOB SUMMARY

Functions as the leader of the property’s sales department for Le Meridien Dubai, Le Meridien Fairway along with the preopening responsibilities for Aloft & Element Garhoud and Aloft & Element Al Raffa. Also interfaces with the Director of Catering to drive a strong collaborative effort in the Catering effort of Le Meridien Dubai Hotel & Conference Centre. Manages the property’s reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE
Education and Experience
Required:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
4 year college degree.
Demonstrated skills in supervising a team.
Lodging sales experience.
Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

CORE WORK ACTIVITIES
Managing Sales Activities
Manages the development of a strategic account plan for the demand generators in the market.
Manages the property’s reactive and proactive sales efforts.
Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
Attends sales strategy meetings to provide input on weekly and overall sales strategy.
Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
Serves as the sales contact for customers; serves as the customer advocate.
Serves as hotel authority on sales processes and sales contracts.
Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
Supports the General Manager by coordinating crisis communications.
Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Le Meridien Brand Service Culture fundamentals
Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
Interfaces with regional marketing communications for regional and national promotions pull through.
Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
Develops strong partnerships with local organizations to further increase brand/product awareness.
Develops and manages internal key stakeholder relationships.
Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

E-commerce Key Account Manager wanted at PHILIPS – Dubai

Philips UAE logo

APPLY HERE

Philips UAE logo
REF: 290964
Job Title
E-commerce Key Account Manager
Job Description
In this role you have the opportunity to:
 
Be part of a leading International Personal Health & Health Systems company on its e-commerce journey. At Philips, we aim to improve 3 billion lives by 2025 by delivering innovative solutions across the health continuum.

You are responsible for:
 
Managing retailer relationships across the ME markets in the Personal Health Business, in close cooperation with the Country Sales or Key Account Management team.
Contributing to the e-commerce strategy of Philips in the ME, stay ahead of competition and grow the e-commerce business year on year in line with Philips’ strategic direction
Liaising with internal stakeholders in sales, marketing, digital, finance and sales analytics to drive the e-commerce agenda

Analyzing and reporting trends on the performance of Philips in e-commerce and identify opportunities for further growth
Point of contact with Philips’ global teams on e-commerce related topics
You are a part of:

A divers and performance-driven sales & marketing team with an exposure & experience in the ME markets and a wide network of partners and regional & international stakeholders.

To succeed in this role, you should have the following skills and experience:

Bachelor’s degree in a business related field, Masters’ degree preferred
Experience in Key Account management, managing e-commerce accounts
Up-to-date with the latest digital trends, especially ones related to e-commerce capabilities
Strong financial and analytical skills
Knowledge of direct and indirect commercial relationships
Excellent communication skills in English. Arabic preferred.
Understanding of digital KPIs and conversion drivers
Regional experience in the Middle East
In return we offer you:

Exposure to a fast growing channel in the ME region where you could experience working within a dynamic, diverse, and professional team to achieve results and grow both professionally and personally.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Events Manager wanted at Beach Rotana – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2018/11/22
Ref. JB3838844
Sales – Events Manager
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Catering Sales professionals who want to move their careers forward.

As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:
 
Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy.

Ensures active follow up on sent offers.
Preparation of offer letters according to the guest requirements. Ensuring company standards are in place.
Proactive and expected to do sales calls or joint sales calls with corporate sales colleagues to maintain client relationships and to develop new accounts.
Responsible for planning, retaining and developing existing business as well as acquiring new business and growing our market share by promoting Hotel.
Attends weekly department head meetings, works closely with Director of C & E/ Director of sales on future business planning and provides input and information during weekly revenue meetings.
Introduces ideas to leadership team to enable property to remain competitive.
Responsible for coordinating and anticipating all needs of the event.
Develop active communication and close rapport with Sales Offices and other sources of sales/Events information & support.
Maintain timely and responsive communication with all accounts and prospects
Handles all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
Seeks feedback on rates, availability and offer letters from department head
Ensures that Sales and Catering System is well managed, maintained and updated as per company policy & standards.
Intimately know our competitive set with pricing and SWOT.
Responsible for a monetary goal to be mutually agreed upon by the Director of Catering/ DOS.
Ensures all Group’s & Events are handled as per the policy and company standards
Regretting business should be cross sold to other sister property where applicable.
Supervision and communication with Banquet Operations during events and assuring guest satisfaction throughout the event.
Inspect function rooms on a daily basis
Responsible for arranging the post conference meeting with the meeting planner/ decision maker
Responsible for handling unexpected requests of the customer
Seeks feedback on rates, availability and offer letters from department head
Fully aware of the available equipment in the hotel
Provides functional assistance and direction to the C&B Operations team
To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
Ensures the preparation of Event Order as per departmental standard and assuring proper distribution of the same.
Inspects all function areas before events to ensure set up in accordance to customer specifications
Conducts exit interview with the meeting planner and records the data in the hotel’s CRM system
Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
After Sales to keep the relationship with the customer for repetitive business
Arranges or conducts site inspections of the hotel’s facilities
Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above
Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.

Sales Executive wanted at Centro Barsha – Dubai

APPLY HERE

centro hotel barsha Dubai

Expiry Date: 2018/12/02
Ref. JB3841519
Sales – Sales Executive
Centro Barsha
 
Job Description
We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as:
 
• Maintain a high level of exposure for the hotel through direct sales

• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity

• Implement and execute all sales objectives and action plans to reach and exceed targets set

• Solicit and serve transient and group business and meetings

• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies

• Formulate corporate offer letters and yearly contracts and any other required business correspondence

• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail

Skills
Education, Qualifications & Experiences

You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.

Knowledge & Competencies

The ideal candidate will be a young, vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned,

Sales Events Manager wanted at Beach Rotana – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2018/11/22
Ref. JB3838844
Sales – Events Manager
Beach Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Catering Sales professionals who want to move their careers forward.

As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:

Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy.
Ensures active follow up on sent offers.
Preparation of offer letters according to the guest requirements. Ensuring company standards are in place.
Proactive and expected to do sales calls or joint sales calls with corporate sales colleagues to maintain client relationships and to develop new accounts.
Responsible for planning, retaining and developing existing business as well as acquiring new business and growing our market share by promoting Hotel.
Attends weekly department head meetings, works closely with Director of C & E/ Director of sales on future business planning and provides input and information during weekly revenue meetings.
Introduces ideas to leadership team to enable property to remain competitive.
Responsible for coordinating and anticipating all needs of the event.
Develop active communication and close rapport with Sales Offices and other sources of sales/Events information & support.
Maintain timely and responsive communication with all accounts and prospects
Handles all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
Seeks feedback on rates, availability and offer letters from department head
Ensures that Sales and Catering System is well managed, maintained and updated as per company policy & standards.
Intimately know our competitive set with pricing and SWOT.
Responsible for a monetary goal to be mutually agreed upon by the Director of Catering/ DOS.
Ensures all Group’s & Events are handled as per the policy and company standards
Regretting business should be cross sold to other sister property where applicable.
Supervision and communication with Banquet Operations during events and assuring guest satisfaction throughout the event.
Inspect function rooms on a daily basis
Responsible for arranging the post conference meeting with the meeting planner/ decision maker
Responsible for handling unexpected requests of the customer
Seeks feedback on rates, availability and offer letters from department head
Fully aware of the available equipment in the hotel
Provides functional assistance and direction to the C&B Operations team
To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
Ensures the preparation of Event Order as per departmental standard and assuring proper distribution of the same.
Inspects all function areas before events to ensure set up in accordance to customer specifications
Conducts exit interview with the meeting planner and records the data in the hotel’s CRM system
Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
After Sales to keep the relationship with the customer for repetitive business
Arranges or conducts site inspections of the hotel’s facilities
Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above
Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.

ACCOUNT MANAGER wanted at HILTI – DUBAI

Hilti center Dubai

APPLY HERE

Hilti center Dubai
ACCOUNT MANAGER – ELEVATOR SEGMENT
Dubai
Reference No: 6588
What’s the role?
We’re looking for Account Managers from all different backgrounds to join our high performing sales team in the UAE. This is the first step to further develop your sales career with ambitions and the goal to continue the successful growth strategy with Hilti.

Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
 
With some 27,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?
As an Account Manager, you need to define and implement overall strategy for the designated accounts development to elevate the relationship to become business partners with our corporate customers and drive our key initiative. On customer side, you have to build strong rapport with key account customers and take the lead to drive top-down approach by penetrating their senior management level.

Understand customers’ needs and transform the needs into our business opportunities and get buy-in from accounts on Hilti’s offers and maintain a frequent communication level with various teams internally to drive new business with our accounts and projects penetration in the market. Besides that, pro-actively build strong network with key players in construction industry and related associations.

From time to time, you have to conduct seminars/ training/ workshops for customers to raise awareness and create understanding of all existing and new Hilti products to tackle new business potentials and identify opportunities.

At Hilti, you’ll enjoy all the perks of being part of a big company, but with the autonomy of running a small business.
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

Year upon year we are recognised as one of the top ‘Great Place to Work’ employers, both globally and locally. And when you meet us you’ll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

Why should you apply?
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.

What you need is:
A bachelor’s degree, ideally in electrical or mechanical engineering
At least 2-3 years of sales experience in serving corporate accounts with proven success record, experience in construction industry is an added plus.
Business acumen. Able to identify business potential through interaction with customers.
Excellent interpersonal, communication and presentation skills.
Strong winning mindset and can-do attitude, self-motivated to deliver results.
Strong planning and organizational skills, independent, dynamic and open for feedback and new ideas.
Team player with strong team work and customer-orientation.
Able to drive and influence different teams to work together to achieve the goal.
Proficient in Microsoft Office applications including Excel and PowerPoint.
As part of your interview process, we’ll take you on a day-in-the-life ‘field ride’ to give you a feel for the job and our culture.

To apply now, press the ‘Apply to’ button. We look forward to receiving your application!

Trade Sales Relationship Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/10
Ref. JB3836280
Trade Sales Relationship Manager
 
Job Description
JOB PROFILE

To develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained

ACCOUNTABILITIES

Revenue Generation:
Develop and implement a trade marketing action plan to target the corporate client base in UAE and manage the corporate client base from a trade finance perspective to achieve agreed financial targets Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximise potential selling opportunities and ensure that customer service levels are maintained

Client Servicing
: Liaise with clients providing advice on complex trade transactions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly

Product Training
: Provide trade sales skills, knowledge and training to support corporate relationship managers in increasing trade product sales Policies, Processes, Adhere to all relevant organisational and departmental Systems and Procedures

Policies, Processes
: Standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management
: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills

EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 8 years of experience in trade finance marketing with experience in achieving revenue targets and knowledge of trade finance products, industry, freight forwarding, marine insurance and related law and practice

Minimum Qualifications

Bachelor’s Degree in Business or Accounts

Professional Qualifications

Knowledge and Skills

Microsoft Office (Word, Excel and PowerPoint)

Influence/Persuasion/Negotiation Skills

Financial Statements and Balance Sheets

Cash Sales Relationship Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/10
Ref. JB3836283
Cash Sales Relationship Manager
 
Job Description
JOB PROFILE

To package and sell customized cash management products to target market in order to achieve the sales and revenue goals for the Wholesale Banking Group client segments
 
ACCOUNTABILITIES
 
Revenue Generation
: Identify target markets/new opportunities, plan sales strategy, develop sales/deal pipeline, prepare product proposals and pricing, negotiate pricing, terms and conditions in order to achieve financial targets and maximise ADCB’s profits

Portfolio Management:
Visit clients, review client dossiers to ensure current and future needs are captured Assist/advise clients on new solutions, developments and emerging opportunities in order to broaden existing client relationships and increase new client acquisitions

Relationship Management:
Collaborate with relationship managers and cash management to seize client acquisition opportunities and ensure that customer service levels are maintained

Policies, Processes, Systems and Procedures:
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management
: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 5 – 10 years of experience in Corporate Banking; Liabilities or Cash Management with at least 5 – 8 years of experience of Cash Management sales experience

Minimum Qualifications

Bachelor’s Degree in Business Administration

Professional Qualifications

Knowledge and Skills

Market Knowledge

Selling Skills

Director-Sales & Marketing wanted at Le Meridien hotel – Dubai

Le Meridien hotel Dubai

APPLY HERE

Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18002JTZ
Job Category Sales and Marketing
Location Le Méridien Dubai Hotel & Conference Centre, Dubai
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

JOB SUMMARY

Functions as the leader of the property’s sales department for Le Meridien Dubai, Le Meridien Fairway along with the preopening responsibilities for Aloft & Element Garhoud and Aloft & Element Al Raffa. Also interfaces with the Director of Catering to drive a strong collaborative effort in the Catering effort of Le Meridien Dubai Hotel & Conference Centre. Manages the property’s reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE
Education and Experience
Required:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
4 year college degree.
Demonstrated skills in supervising a team.
Lodging sales experience.
Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

CORE WORK ACTIVITIES
Managing Sales Activities
Manages the development of a strategic account plan for the demand generators in the market.
Manages the property’s reactive and proactive sales efforts.
Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
Attends sales strategy meetings to provide input on weekly and overall sales strategy.
Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
Serves as the sales contact for customers; serves as the customer advocate.
Serves as hotel authority on sales processes and sales contracts.
Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
Supports the General Manager by coordinating crisis communications.
Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Le Meridien Brand Service Culture fundamentals
Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
Interfaces with regional marketing communications for regional and national promotions pull through.
Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
Develops strong partnerships with local organizations to further increase brand/product awareness.
Develops and manages internal key stakeholder relationships.
Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Leadership
Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
Develops sales goals and strategies and verifies alignment with the brand business strategy.
Executes the sales strategy in order to meet individual booking goals for both self and staff.
Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property’s financial performance.
Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
Creates effective structures, processes, jobs and performance management systems are in place.
Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
Supports tools and training resources to educate sales associates on winning catering solutions.
Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
Transfers functional knowledge and develops group sales skills of other discipline managers.
Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
Lead and Develop the team and collective strategies to support the addition of 4 new properties to the Cluster Portfolio. Included in this is Aloft & Element Garhoud and Alof & Element Al Raffa.

Corporate Sales Executive wanted at Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18002I8E
Job Category Sales and Marketing
Location JW Marriott Hotel Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Area Director of Sales wanted at Rotana HQ – Abu Dhabi

Rotana HQ Abu Dhabi logo

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Rotana HQ Abu Dhabi logo
Rotana HQ Abu Dhabi logo

Expiry Date: 2018/10/29
Ref. JB3832438
Sales & Revenue – Area Director of Sales – International
National Sales Office – Abu Dhabi & Al Ain
 
Job Description
We are currently seeking for passionate and dynamic Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Area Director of Sales-International, you are responsible for planning and implementing sales strategies, coaching & mentoring the on-site hotel sales teams in all sales-related activities, and helping with sales development programs both short and long range, targeted toward existing and new markets. The position is responsible for building and maintaining long term, value based business to business relationships between Rotana and a portfolio of accounts, deemed high value to the Rotana organization, whereby your role will include key responsibilities such as:

Collaborate with Hotel Commerical Teams to create and monitor strategies to maximize revenue vs hotel budgets. Through this partnership be knowledgeable about the supply and demand dynamic of each individual hotel marketplace in order to set and monitor seasonal strategies to drive market share
Conduct on-site hotel visits in conjunction with the priorities set by the company. Meet with the Hotel Commerical Teams to outline the objectives of each visit, and expectations for follow-up. Work with the Director of Sales to create and monitor sales plans to drive market share according to local market demand.
Responsibilities include monitoring segment production, DOS direct sales activity, Review and understand metrics and data included in a variety of reports to ensure maximization of revenue. Review monthly financial reports and monitors hotel budgets to ensure all revenue opportunities are being taken advantage of.
Perform training and coaching to include reinforcing and guiding hotel Directors of Sales and Sales Managers. Mentor, coach and train Directors of Sales and Sales Managers on the proper way to prospect and identify sales leads from within the local market and close the business through proper pricing and negotiating techniques.
In partnership with the General Manager, DOS and hotel’s assigned Human Resources representative determine sales department staffing needs and participate in the recruiting, selecting, hiring, and training of hotel sales team members. Activities should revolve around goals to develop and create succession plans for individuals targeted for future growth within the company.
Monitor sales production, run periodical analysis meetings / calls with the hotel sales teams, and adjust their activities to maximize their efforts in order to guarantee market coverage, that ensures achieving area targets, as well as brand awareness.
Assist and support hotel teams with strategic deployment, preferred+ target account penetration, market(s) focus and long-term selling strategies.
Review the month end Sales report to make sure the department’s activities and room-nights/revenue production are correctly documented as per Corporate standards.
Develop active communication and close rapport with the Global Sales Offices of Rotana Hotels locally and internationally, to ensure leads are forwarded, and information is being exchanged.
Ensure regular area updates and information are communicated to the hotel Sales team, to ensure effective selling in line with corporate sales standard and stratagies.
Support and contrubute pre-opening critical path and pre-opening, as needed.
Create and leverage effective regionalized cross-selling via GSO & NSO accounts and intelligent travel, as appropriate.
Represent Area properties at Trade Shows and sales engagements as necessary.

Skills
Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and minimum three years work experiences whereby revenue management knowledge and new business acquisition experiences are an advantage. You must be a computer literate with excellent presentation skills and effective and outstanding communication skills, written and oral with proficiency in English and preferable Arabic.

Cluster Director of Sales wanted at Centro Capital Centre – Abu Dhabi

APPLY HERE

Centro hotel Abu Dhabi

Expiry Date: 2018/10/06
Ref. JB3787295
Sales – Cluster Director of Sales
Centro Capital Centre
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As Cluster Director of Sales you are responsible to monitor sales production and adjust sales activities to achieve planned goals within your region in order to deliver qualified leads and service existing accounts, whereby your role will include key responsibilities such as:
 
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals
 
• Plan, establish goals and administer Outbound Sales Office function to deliver qualified leads and service existing accounts

• Develop active communication and close rapport with local authorities such as tourism board, convention bureau, airlines, Rotana area sales offices and other sources of sales information and support

• Assess group business to maximize contribution from available public space and generate room revenues whilst achieving banqueting budgets

• Develop annual sales department budget and execute the sales programs and activities within it, assisted by Superiors

• Identify sources of individual business and allocate the resources to develop relationships with them

• Ensure understanding of position requirements, goals and standards of performance of the sales department

• Review and finalize corporate section of the month end sales report prior to submitting it to the concerned

Group Sales Manager wanted at Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18002CEC
Job Category Sales and Marketing
Location JW Marriott Marquis Hotel Dubai
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Property Description:
 
Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.

The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.

Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.

The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.

Job Summary

As the local, on property sales contact for customers, the Senior Group Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales segment (group, catering, transient). S/he actively upsells each business opportunity to maximize revenue opportunity. S/he achieves personal and team related revenue goals. S/he ensures business is turned over properly and in timely fashion for proper service delivery. S/he ensures compliance with Marriott International / JW Marriott Operating Standards to maintain brand integrity.

Responsibilities

Sales & Revenue Management
Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales. Identifies revenue opportunities for the hotel based on the event / business profile.

Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.
Understands the overall market in which they sell – competitors’ strengths and weaknesses, economic trends, supply and demand, etc.

Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, bridal shows, etc. Conducts customer site inspections

Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.

Responds to incoming inquiries within their market segment.

Proactively targets not only the local Destination Management Company but also works closely with the end Tour Operator client in the source markets.

Closes the best opportunities for the hotel based on market conditions and hotel needs. Including managing an effective and adaptive process of source market promotional initiatives.

Creates sales contracts as required.

Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department’s role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals

Sales Manager wanted at Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

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ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18002AUP
Job Category Sales and Marketing
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi, UAE
Schedule Full-time
Relocation? Yes
Position Type Management
 
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY
Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Conducting Daily Sales Activities that Achieve Department Goals

• Responds to incoming group and transient opportunities for the property that are outside parameters of the .

• Manages departmental budget, including group and transient sales.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Uses sales resources and administrative/support staff effectively.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new group and transient business to achieve personal and property revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions and property needs.

• Monitors same day selling procedures to maximize room revenue and control property occupancy.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

• Maximizes total hotel revenue by working closely with Rooms and Catering departments.

Sales Manager wanted at Sheraton hotel – Sharjah, UAE

Sheraton Hotel Sharjah UAE

APPLY HERE

sheraton resort hotel sharjah beach uae
sheraton resort hotel sharjah beach uae

Sales Manager (CIS)
Job Number 18001GVI
Job Category Sales and Marketing
Location Sheraton Sharjah Beach Resort & Spa, Sharjah
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Manages and develops relationships with key internal and external stakeholders.

• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Cluster Director of Sales wanted at Rotana – Abu Dhabi

Rotana HQ Abu Dhabi logo

APPLY HERE

Rotana HQ Abu Dhabi logo
Rotana HQ Abu Dhabi logo

Expiry Date: 2018/10/06
Ref. JB3787295
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As Cluster Director of Sales you are responsible to monitor sales production and adjust sales activities to achieve planned goals within your region in order to deliver qualified leads and service existing accounts, whereby your role will include key responsibilities such as:
 
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals

• Plan, establish goals and administer Outbound Sales Office function to deliver qualified leads and service existing accounts

• Develop active communication and close rapport with local authorities such as tourism board, convention bureau, airlines, Rotana area sales offices and other sources of sales information and support

• Assess group business to maximize contribution from available public space and generate room revenues whilst achieving banqueting budgets

• Develop annual sales department budget and execute the sales programs and activities within it, assisted by Superiors

• Identify sources of individual business and allocate the resources to develop relationships with them

• Ensure understanding of position requirements, goals and standards of performance of the sales department

• Review and finalize corporate section of the month end sales report prior to submitting it to the concerned

Skills
Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.

Director, Global Sales wanted at Marriot corporate – Dubai

Marriott Marquis Hotel Dubai logo

APPLY HERE

Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 180024Y9
Job Category Sales and Marketing
Location Middle East GSO, Dubai, United Arab Emirates
 
Schedule Full-time
Relocation? Yes
Position Type Management

JOB SUMMARY
The role of the Director, Global Sales – UAE (United Arab Emirates) is to maintain effective financial performance by ensuring that profitable sales are generated and operational controls are in place within a sales engine of the Global Sales Organization (GSO). Additionally, the Director, Global Sales – UAE (United Arab Emirates) is to support the GSO vision and mission by providing business support and operational excellence to a team of GSO Sales Professionals in the UAE. The position provides leadership and management oversight to sales professionals whose activities are specifically focused on areas such as a business segment (corporate, wholesale, intermediary) unique revenue stream, strategic and total account management, customized client support or specific geographic area (UAE). The position directs and leverages Marriott resources to support the achievement of revenue targets and financial performance. This position is also responsible for leading and directing the UAE corporate and intermediary sales team in the processes of strategic account management and team-based sales as well as partnering with the area sales, distribution and revenue teams.

CANDIDATE PROFILE
Education and Experience Preferred
6+ years sales and marketing experience required.
Team management experience strongly preferred.
Has validated experience – recognized as an expert in specific business segment(s), functional area(s), and/or geographical area(s).
Excellent professional relationships with the main influencers within their area of expertise.
CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Strategic Account Management:
Act as customer advocate by understanding GSO customer’s requirements, expectations and needs; removes barriers to business solution development.
Develops relationships with outside vendors and strategic partners in an effort to expand exposure of Marriott brands to internal and external customers.
Pursues opportunities to capitalize on strengths and market conditions, and to counter competitive threats.
Stays abreast of developments in the areas of Strategic Account Management and Team-Based Sales in order to provide relevant direction.

Business/Financial Management:
Determines ROI on sales opportunities.
Assists GSO Leadership in developing overall business strategies for the department; reviews and manages controllable expenses as appropriate.
Demonstrates working knowledge of legal issues within industry.
Directs regular reporting activities associated with account tracking, spending data, department revenue, profitability analysis, etc.
Ensures effective measurements of process and outcomes of business and account plans.
Oversees the use and maintenance of internal systems.
Positioned as the Subject Matter Expert in matters related to the specific area of expertise.
Prepares for and facilitates productive meetings.
Responsible for facilities/office management as needed.
Supports operating budgets and sales targets to support the GSO business plan.
Works with Revenue Management and other Functional Areas to assist in the development of business segment, revenue stream and/or geographical area sales strategies.

Organizational Excellence:
Acts as project manager for ad hoc or recurring needs of the department, responsible for satisfactory and timely delivery of outcome.
Demonstrates a solid, working knowledge of the functional area business’, and leveraging this to provide maximum profitability for Marriott.
Establishes guidelines for, measures, monitors and evaluates Marriott and GSO processes, policies and procedures.
Orchestrates departmental resources across organizational boundaries to create cross-functional business-to-business relationships.
Positioned as a knowledge provider in matters of industry and business to their clients and their internal constituents.
Supports accomplishment of department and its account initiatives through active participation in issue resolution.

Market Integration & Leadership:
Assists people from diverse cultures and backgrounds to effectively contribute and succeed in the GSO and its cross-functional teams.
Develops strong working relationships to maximize Marriott benefits, advising on issues relative to customer/segment/geographical needs and proactively developing strategies that complement market-based initiatives.
Establishes and maintains an active role within industry organizations.
Maintains an influential presence among customers and internal constituents by providing education and training to both audiences across a wide range of relevant industry, business and/or geographical interests.
Provides effective orientation and training on GSO for new market/field associates.
Supports Marriott culture based on shared values of associate and customer satisfaction.

Key Account Manager wanted at Rotana corporate – Dubai

Rotana HQ Abu Dhabi logo

APPLY HERE

Rotana HQ Abu Dhabi logo
Rotana HQ Abu Dhabi logo

Expiry Date: 2018/09/29
Ref. JB3804520
Sales – Key Account Manager – Corporate
National Sales Office – Dubai & Northern Emirates
 
Job Description
We are currently seeking for passionate and dynamic guest focused Sales & Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Key Account Manager, you are responsible to source, solicit, negotiate and handle all accounts within your assigned portfolio. The role involves implementing and executing all sales action and to take additional responsibilities and projects as assigned, whereby it will include key responsibilities such as:
 
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ for a comprehensive client servicing, achieving targets and maximum productivity in your portfolio of accounts

• Generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)

• Ensure that the response to any business request is actioned within 24 hours in order to avoid customer complains

• Provide feedback on changing marketing conditions, including trends in the competition in order to understand better market trends and change possible selling strategies

• Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients

• Closely monitor accounts revenue and business production of own corporate portfolio to maximize up selling opportunities, to review direct competition and to conduct regular research

• Attend major events as requested in order to promote Rotana

Skills
Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential.

Sales Manager wanted at Amwaj Rotana hotel- Jumeirah, Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/09/27
Ref. JB3822979
Sales – Sales Manager
Amwaj Rotana – Jumeirah Beach Residence

Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:

•Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity

•Implement and execute all sales objectives and action plans to reach and exceed targets set

•Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties

•Promote and produce sales leads for Rotana within its respective areas

•Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas

•Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system

•Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

Skills
Education, Qualifications & Experiences

You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.

Sales Specialist wanted at Sheraton hotel – Sharjah, UAE

Sheraton Hotel Sharjah UAE

APPLY HERE

Sheraton Hotel Sharjah UAE
Sheraton Hotel Sharjah UAE

Job Number 18001KH5
Job Category Sales and Marketing
Location Sheraton Sharjah Beach Resort & Spa, Sharjah, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager.

Events Manager wanted at Beach rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2018/09/09
Ref. JB3799349
 
Sales – Events Manager (Arabic Speaker)
Beach Rotana

Job Description
We are currently looking for young, dynamic, self motivated Catering Sales professionals who want to move their careers forward.
 
As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:

Duties and Responsibilities:

Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy.
Ensures active follow up on sent offers.
Preparation of offer letters according to the guest requirements. Ensuring company standards are in place.
Proactive and expected to do sales calls or joint sales calls with corporate sales colleagues to maintain client relationships and to develop new accounts.
Responsible for planning, retaining and developing existing business as well as acquiring new business and growing our market share by promoting Hotel.
Attends weekly department head meetings, works closely with Director of C & E/ Director of sales on future business planning and provides input and information during weekly revenue meetings.
Introduces ideas to leadership team to enable property to remain competitive.
Responsible for coordinating and anticipating all needs of the event.
Develop active communication and close rapport with Sales Offices and other sources of sales/Events information & support.
Handles all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
Seeks feedback on rates, availability and offer letters from department head
Ensures that Sales and Catering System is well managed, maintained and updated as per company policy & standards.
Intimately know our competitive set with pricing and SWOT.
Responsible for a monetary goal to be mutually agreed upon by the Director of Catering/ DOS.
Ensures all Group’s & Events are handled as per the policy and company standards
Regretting business should be cross sold to other sister property where applicable.
Supervision and communication with Banquet Operations during events and assuring guest satisfaction throughout the event.
Inspect function rooms on a daily basis
Responsible for arranging the post conference meeting with the meeting planner/ decision maker
Responsible for handling unexpected requests of the customer
Seeks feedback on rates, availability and offer letters from department head
Fully aware of the available equipment in the hotel
Provides functional assistance and direction to the C&B Operations team
To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
Ensures the preparation of Event Order as per departmental standard and assuring proper distribution of the same.
Inspects all function areas before events to ensure set up in accordance to customer specifications
Conducts exit interview with the meeting planner and records the data in the hotel’s CRM system
Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
After Sales to keep the relationship with the customer for repetitive business
Arranges or conducts site inspections of the hotel’s facilities
Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera as well as wedding planning are an advantage. Female candidates are preferred for this role as it specifically focuses on wedding planning events.

Marketing Executive wanted at Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

APPLY HERE

Renaissance Dubai Hotel Downtown Dubai
Renaissance Dubai Hotel Downtown Dubai

Job Number 18001XTD
Job Category Sales and Marketing
Location Renaissance Downtown Hotel, Dubai, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Director of Events wanted at Lapita resort hotel – Dubai

Lapita Hotel Dubai

APPLY HERE

Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 18001AYC
Job Category Sales and Marketing
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai
Schedule Full-time
Relocation? No
Position Type Management

Job Summary
Functions as the strategic business leader of Event Management, including the departments of Event Planning and Operations. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all hotel events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures associate satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates and provides a return on investment to the owner and Marriott International.

Job Core Activities
Exceeding Customer Expectations – Providing services that are above and beyond for customer satisfaction and retention.
Demonstrating Leadership – Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Improving Service – Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Achieving/Exceeding Goals – Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Developing and Building Teams – Encouraging and building mutual trust, respect, and cooperation among team members.
Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Create and Maintain Relationships with Clients – Reach out to clients to help manage the business process, set and meet client expectations and deliver according to the budget.
Modeling Appropriate Behaviors – Serving as a role model to demonstrate appropriate behaviors.
Communicating Information Timely – Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
Coaching and Developing Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Guiding, Directing, and Motivating Subordinates – Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Improving Profit – Developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems.
Maintaining Balance Between Profit and Service Satisfaction – Estimating cost and benefit ratio, maintaining balance between profit and service satisfaction.
Job Specific Tasks
Develops an Event Management strategy that is aligned with the brand’s business strategy and leads its execution.
Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, food and beverage team, culinary team).
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
Ensures integration of departmental goals in game plans.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary
Researches and analyzes new products, pricing and services of competition.
Introduces ideas to leadership team to enable property to remain competitive.
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
Ensures the hotel is apprised of all groups that will impact hotel operations.
Works directly with major groups when high profile and financial impact will be significant (limited instances).
Oversees event planning team (BEO/Resume writers).
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the hotel.
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
Works with culinary team to ensure compliance with food handling and sanitation standards.

Director of Marketing wanted at Lapita resort hotel – Dubai

Lapita Hotel Dubai

APPLY HERE

Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 18001KQL
Job Category Sales and Marketing
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott’s Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel’s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

Marriott’s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of improvement.

Outdoor sales executive wanted — WALK IN INTERVIEW

Monday, July 9th – Wednesday, July 11th, 11 am – 3 pm
AL Barsha 1, Same building, office 404
+971 4 4344 290

Company Name: STS
Employment Type: Full Time
Monthly Salary: 4,000 – 5,999 AED
Benefits: health insurance, home flight tickets
Minimum Work Experience: 1-2 Years
Minimum Education Level: High-School / Secondary
Listed By: Employer
Company Size: 51-200 Employees
Career Level: Mid-level

Premium partner of Du telecom, consumer segment – home services, opens vacancies for outdoor sales executive.
 
Attractive incentive scheme with commissions up to 100 % of the salary, paid annual leave, home county flight tickets, health insurance, ability to grow with the company and strong team.

Requirements:
1. Sales experience minimum 1 year;
2. Age 20 – 30;
3. Fluent English;
4. Good communication skills.

Preferences:
1. Having UAE experience;
2. With UAE real estate experience;
3. Having experience in IT sales;
4. Having UAE driving license

Sales Coordinator wanted at Yas Island rotana hotel – Abu Dhabi

Yas Island Rotana hotel Abu Dhabi

APPLY HERE

Yas Island Rotana hotel Abu Dhabi
Yas Island Rotana hotel Abu Dhabi

Ref. JB3813992
Sales – Sales Coordinator
Yas Island Rotana
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:
•Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
•Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives

•Maintain a prompt and accurate follow up and trace system for all correspondences

•Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action

•Ensure that the sales month end report is accomplished and submitted on time

•Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours

•Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment

•Ensure that all equipment is in proper working order and cultivate care for all equipment used

Skills
Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

Director of Sales wanted by Centro Capital Centre – Abu Dhabi

APPLY HERE

Centro hotel Abu Dhabi

Expiry Date: 2018/08/06
Ref. JB3787295
Centro Capital Centre
Sales – Cluster Director of Sales
Centro Capital Centre
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As Cluster Director of Sales you are responsible to monitor sales production and adjust sales activities to achieve planned goals within your region in order to deliver qualified leads and service existing accounts, whereby your role will include key responsibilities such as:
 
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals

• Plan, establish goals and administer Outbound Sales Office function to deliver qualified leads and service existing accounts

• Develop active communication and close rapport with local authorities such as tourism board, convention bureau, airlines, Rotana area sales offices and other sources of sales information and support

• Assess group business to maximize contribution from available public space and generate room revenues whilst achieving banqueting budgets

• Develop annual sales department budget and execute the sales programs and activities within it, assisted by Superiors

• Identify sources of individual business and allocate the resources to develop relationships with them

• Ensure understanding of position requirements, goals and standards of performance of the sales department

• Review and finalize corporate section of the month end sales report prior to submitting it to the concerned

Skills
Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.

Assistant Manager wanted by Marriott hotel Abu Dhabi

marriott hotel Abu Dhabi al forsan

APPLY HERE

marriott hotel Abu Dhabi al forsan
marriott hotel Abu Dhabi al forsan

Job Number 18001KRY
Job Category Sales and Marketing
Events Booking Centre – Assistant Manager
Location Marriott Hotel Al Forsan, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.

Sales Leader wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/03
Ref. JB3807126
Area Sales Team Leader – SimplyLife
JOB PROFILE:
To achieve agreed sales targets and manage client relationships and portfolios for a specified geographical area and/or business/product in order to meet the strategic goals of the bank.

ACCOUNTABILITIES:
Revenue Generation:
Manage and monitor revenue generation through sale of various financial services of the bank in order to achieve agreed financial targets and maximise revenue generation

People Management:
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Relationship Management:
Develop and maintain internal stakeholders/external agencies and client relationships to achieve desired objectives of the bank

Portfolio Management:
Monitor and control customer portfolios to achieve desired revenue through cross sell, upsell and retention

Policies, Processes, Systems and Procedures:
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

Continuous Improvement:
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Customer Service
: Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions

Skills
Minimum Experience:
At least 3 years of experience in consumer banking

Minimum Qualifications:
Bachelor’s Degree in Business Administration, Sales or Finance or relevant specialization

Knowledge and Skills:
In depth knowledge of global financial markets and trends. Understanding of consumer banking products and services

CLUSTER REVENUE MANAGER wanted by Hilton hotel – Dubai

hilton dubai jumeirah

APPLY HERE

hilton dubai jumeirah
hilton dubai jumeirah

Job Summary
A Cluster Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
 
As Cluster Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.

Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
Ensure yield exemptions are investigated and analysed and new business opportunities are identified

Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
Complete and analyse month-end reports
Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
Record and analyse all refused, lost, cancelled and wait listed business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Revenue Team
What are we looking for?

A Cluster Revenue Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Previous experience in sales role with the ability to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree level qualification in a relevant field

SALES EXEC WANTED — WALK IN INTERVIEW

Salary Range: 3500 – 4000 + Commission ( Negotiable)
+ Car, Petro & Mobile Allowances
Preferred Nationality: INDIAN

WALK IN & CV DROP ON 4th, 5th, 6th & 7th June 2018
UAE DRIVING LICENCE MANDATORY
NATIONALITY: INDIAN’S ONLY
Timings: 2:30 – 3:30 p.m.
Address: Shop No:8, Al Nasr Palace Complex, Oud Mehta, Dubai, UAE
(Just Behind of OUD MEHTA METRO STATION, EXIT NO: 1 )

Job Description :

Manage Sales team,Revival of Old Client,Establishing new business,Attends customer meeting,

Increase sales of existing client,Achieve monthly Sales and Annual sales Target,Enrolment of new client

Preparation of Daily, Weekly, Monthly and yearly report,Daily discussion of jobs done and undone with the TEAM

Gather and analyze customer feedback thru telephone calls

Sales inquiry through telephone (Marketing Calls) focusing on big clients

Enrolment of new client / Revival and Expansion of old client focusing on big clients

Maintain and Develop good relationship with customer through personal contact or meetings.

Identify, develop and execute communications strategy for key clients and customer references to get new potential client

Qualification :

Bachelors or Master’s Degree is Must

UAE DRIVING LICENCE MANDATORY

Excellent selling, communication and negotiation skills

Required skill Set :

• Proven work experience as a sales (Outdoor/indoor selling)
• Generating Leads – Getting Business for Company
• Excellent knowledge of MS Office
• Familiarity CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales.
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

Merchandising Manager wanted by Marriott HQ – Dubai

Marriott Marquis Hotel Dubai logo

APPLY HERE

Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 18001KQW
Location Dubai Area Office, Dubai,

The position supports the creation, implementation and maintenance of programs, services and solutions designed to support the sales organization and to provide value and drive revenue. This position will also support the Regional Director – Luxury Sales and the team in meeting all administrative needs and activities to facilitate the efficient operation of the department. This position further provides secretarial support to the HOD and represent them as required in communications by phone, letter and email and regular visitors. The Merchandising & Admin Manager further supports the implementation of Luxury Sales strategies ensuring sales efforts are effectively integrated as per Brand Voice. This person monitors and executes relevant sales activities and initiatives as assigned. He/ she ensures that all activities are in alignment with the GSO functions and team members as well as Luxury properties are provided the support needed for successful implementation of the sales plans across the region.

CANDIDATE PROFILE

Education and Experience
• College degree.
• Ideally minimum 3 years of Hotel sales experience.
• Excellent Microsoft Office software skills (Word, Access, Excel, PowerPoint)
• Language Requirements: High proficiency (speaking, reading and writing) in English is a must.
• Previous administrative/secretarial experience is a must.
• Previous sales knowledge & basic account management experience is a must.
• Preferably experience is gained working with a senior role or multiple stakeholders.
• Highly organized, punctual and fast paced to cope within a multicultural environment.

Preferred Skills
• Strong communication skills (verbal, listening, writing).
• Advanced user of Outlook, Word, Excel, PowerPoint, Marriott International tools experience is a plus.
• Self-dependent and able to take initiatives with high innovation capabilities.
• Excellent typing speed and accuracy of spelling and grammar, layout and content formation essential.
• Highly organized, detailed- and result-oriented and efficient approach required.
• Ability to manage varying needs and prioritizing to ensure best business results.
• He/ she possess a passion for new learning experiences, and applying these new materials to the job.
• Ability to collect and organize information using logical and methodical manner, recognize and examine the patterns in multifaceted data, identify implications and draw appropriate scenarios that would best suit any given situation.
• Capable of being creative, flexible, resourceful and inventive in all aspects.

CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Sales:
Supports GSO – Luxury team with the following:
• Handle emails and respond to clients and accounts support when needed.
• Support and qualify new accounts/prospects as assigned.
• Manage non-CPA accounts during the qualification process.
• Support properties within the Luxury portfolio with GSO related initiatives/activities.
• Develop and build positive relationships with the internal stakeholders.
• Sales reporting and analysis for the GSO team.

Business/Financial Management:
• Acts as project participant for ad hoc or recurring needs of the department, responsible for satisfactory and timely delivery of outcome
• Demonstrates working knowledge of functional specialty.
• Monitors and evaluates GSO office processes and procedures; recommends improvements as appropriate.
• Effectively uses and maintains internal systems.
• Supports vendor/supplier relationships.
• Prepares for and participates in productive meetings.
• Responsible for facilities/office management as needed.
• Supports operating budgets and revenue targets to support the GSO business plan.

Group Merchandising Sales Support:
• Merchandising groups for GSA & GSO through SFA system for Marriott brands/ hotels globally.
• Responsible for Preparing Groups report every Period & achieving groups target for GSA & GSO team.
• Coordinates group merchandising and ensures that we convert sales opportunities as per the stated goals.
• Share Group related updates and promotions with the GSA & GSO network.
• Support the hotels to match their pricing strategy for groups.
• Setting forecast and strategy with the direct supervisor to achieve groups targets.
• Sharing the budget for groups with GSA & GSO and analyze each Market to achieve their target.
• Manage leads on different tools (e.g. SFAWeb, fax, email, websites, Convention Visitor’s Bureau, etc).
• Provide ISAC/SFAWeb & CI/TY support, including data input and report generation, as required.
• Monitor lead volume of each Sales Manager.
• Handle team member and internal stakeholder requests.
• Respond to customer requests and send general correspondence in a professional and timely manner.
• Compile data and create reports from Marriott internal data sources (e.g. MRDW, SFAWeb, MarRFP database).

Administration:
Supports all discipline team members and therefore needs to be extremely efficient and professionally skilled in:

• In charge of all office Admin requirements.
• Preparing documents using Word, Excel and PowerPoint applications.
• Should have a high and accurate dictation and typing speed.
• Files and forward traces a variety of documents, appointments etc.

Assistant Manager wanted by Marriott hotel – Abu Dhabi

marriott hotel Abu Dhabi al forsan

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marriott hotel Abu Dhabi al forsan
marriott hotel Abu Dhabi al forsan

Job Number 18001KRY
Job Category Sales and Marketing
Asst. Manager – Events Booking Centre
Location Marriott Hotel Al Forsan, Abu Dhabi, Abu Dhabi,
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model.