Personal Concierge – the Waldorf Astoria Dubai International Financial Centre

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JOB DESCRIPTION
 
A Personal Concierge for the Waldorf Astoria Dubai International Financial
Centre| engages with our VIP Guests throughout the entire hospitality
experience. From check-in to check-out| the Personal Concierge Team is always
prepared to respond to VIP Guest requests at concierge| during promotional
activities| and more.
What will I be doing?
As a Personal Concierge for the Waldorf Astoria Dubai International Financial
Centre| you will serve on the Front Office Team which is the main connection
between the Guest| the hotel| and the various hotel departments. A Personal
Concierge Team Member truly influences the first impressions of our VIP Guests
and| therefore| is responsible for performing the following tasks to the
highest standards:

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guest

Be responsible for special room assignments and suite occupancie

Welcome and fulfill the check-in process of VIP Guests| including serving as an escort to the Executive Lounge and VIP Guest room
Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
Manage the Guest Relations Desk in the hotel lobby
Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
Maintain the inventory of Guest amenities
Maintain current knowledge of hotel products| services| pricing and special promotional offers| as well as daily VIP and special events

What are we looking for?

A Personal Concierge for the Waldorf Astoria Dubai International Financial
Centre are always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Calm| efficient| and organized with great attention to detail
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of Guest service
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
Computer literate and able to navigate through Company systems
Professional manner with an emphasis on hospitality and guest service
Guest relations experience in the hotel| leisure| and/or entertainment sectors
Proven ability to listen and respond to demanding Guest needs
Conflict resolution experience
Cash handling experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Uniform Attendant – the Waldorf Astoria Dubai International Financial Centre

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JOB DESCRIPTION
 
A Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre is responsible for supporting laundry operations to deliver an
excellent Guest and Member experience while liaising with laundry suppliers
and ensuring a uniform deposit system is in place.
What will I be doing?
As a Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre | you are responsible for supporting laundry operations to deliver an
excellent Guest and Member experience. A Uniform Attendant will also be
required to liaise with laundry suppliers and ensure a uniform deposit system
is in place. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Check uniforms for cleanliness and condition| carrying out minor repair work| if require

Ensure support is provided to the laundry function when require

Complete wash cycles| folding of linen and correct storag

Liaise with laundry suppliers and dry cleaners on the cleaning of uniform

Ensure uniform deposit system in place with Finance
Ensure outgoing uniform is controlled| including new team members and current team members
Carry out uniform stock takes as requested
Ensure par stocks are maintained
Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
Maintain linen room and uniform store
Report maintenance and hazard issues
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Positive attitude
Very good communication skills
Ability to work under pressure
Ability to work on own or in teams
Methodical and well organised

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous laundry experience
Experience in a similar role
Sewing skills

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Telephone Operator – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Telephone Operator for the Waldorf Astoria Dubai International Financial
Centre accepts| delivers and responds to Guest and management messages|
enquiries and emergencies and uses their knowledge of the hotel facilities|
services| and the local vicinity to quickly respond to the customer.
What will I be doing?
As a Telephone Operator for the Waldorf Astoria Dubai International Financial
Centre| you will accept| deliver and respond to Guest and management messages|
enquiries and emergencies using their knowledge of the hotel facilities|
services| and the local vicinity to quickly respond to the customer. A
Telephone Operator contributes to the first impressions of our Guests and|
therefore| must perform the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manne

Accept and deliver all messages correctly and promptly for both Guests and managemen

Ensure all wake up calls take place at the correct tim

Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriat

Handle emergency calls immediately and relay comprehensive and accurate information| as required
Demonstrate a high level of customer service at all times
Comply with hotel security| fire regulations and all health and safety legislation
Attend appropriate training courses| when required
Demonstrate a knowledge of all hotel services| local attractions and landmarks in the hotel vicinity
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Telephone Operator for the Waldorf Astoria Dubai International Financial
Centre are always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Positive attitude and good communication skills| especially on the telephone
Commitment to delivering a high level of customer service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a customer-focused industry
OnQ experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Bell Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Bell Attendant for the Waldorf Astoria Dubai International Financial Centre
is responsible for transferring and storing guest luggage and responding to
guest requests in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability.
What will I be doing?
As a Bell Attendant for the Waldorf Astoria Dubai International Financial
Centre| you will be responsible for transferring and storing guest luggage and
responding to guest requests in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability. Specifically| you will
be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggag

Inspect guest rooms and acquaint guests with these rooms and their feature

Respond to guest inquiries and requests in a timely| friendly and efficient manne

Organize and store luggage| as needed| according to guideline

Assist in the maintenance| appearance and functionality of equipment

What are we looking for?

Bell Attendants for the Waldorf Astoria Dubai International Financial Centre
are always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviors| skills| and values that follow:

Positive attitude and very good communication skills
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience as a Bell Attendant
Previous experience working within a hotel

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Waiter/Waitress – the Waldorf Astoria Dubai International Financial Centre

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JOB DESCRIPTION
 
A Waiter/ess for the Waldorf Astoria Dubai International Financial Centre is
responsible for serving guests in a friendly| timely| and efficient manner to
deliver an excellent Guest and Member experience while having extensive
knowledge of menu offerings.
What will I be doing?
As a Waiter/ess for the Waldorf Astoria Dubai International Financial Centre |
you are responsible for serving guests in a friendly| timely| and efficient
manner to deliver an excellent Guest and Member experience. A Waiter/ess will
also be required to have extensive knowledge of menu offerings. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Manage guest queries in a friendly| timely| and efficient manne

Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-resident

Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess for the Waldorf Astoria Dubai International Financial Centre
serving Hilton brands is always working on behalf of our Guests and working
with other Team Members. To successfully fill this role| you should maintain
the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Front Desk Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Front Desk Supervisor for the Waldorf Astoria Dubai International Financial
Centre| supervises the activities manages at the hotel front desk| including
check-in/check-out| Guest requests| concierge services and promotion of in-
house activities.
What will I be doing?
As a Front Desk Supervisor for the Waldorf Astoria Dubai International
Financial Centre| you will oversee the front office activities between the
Guest| the hotel| and the various hotel departments. A Front Desk Supervisor
is responsible for supervising the activities that create the first
impressions of our Guests and| therefore| must perform the following tasks to
the highest standards:
Supervise Front Desk operations during your assigned shift to a consistently high standar

Ensure your shift team have an current knowledge of hotel products| services| pricing and special promotional offers| as well as daily VIP and special event

Advise your shift team of any special events or VIP Guests in the hotel that da

Monitor the appearance| standards| and performance of Team Members with an emphasis on training and team wor

Maximize sales revenues through up-selling and marketing program
Manage Guest requests| inquiries| and complaints promptly and completely
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

What are we looking for?

A Front Desk Supervisor for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Front Office experience in the hotel or leisure sector
Strong commercial/business awareness and demonstration of sales capabilities
Calm| organized work ethic with the ability to prioritize and meet deadlines
Excellent supervisory| inter-personal| and communication skills
A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in similar role within a luxury environment

A relevant supervisory/management certificate/diploma or degree
OnQ experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Food and Beverage Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre affects every Guest experience within restaurants| bars| room
service and banquets| delivering an experience that will exceed our Guests|
food| beverage| and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre| you will be responsible for upholding the highest quality
standards for the food and beverage operations inside of our restaurants|
bars| and banquets facilities|and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner| including but not limited to serving as a barista or cocktail attendant/bartender| if require

Understand menu content| any menu changes| and promotional activitie

Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants for the Waldorf Astoria Dubai International
Financial Centre are always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills
Flexible| reliable| and responsive to a range of work situations
Prepared to manage a variety of customer types| inquiries| and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Cash handling experience

Previous experience within the food & beverage
Experience within an luxury environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Food and Beverage Supervisor (Head Str.eater – Str.Eat Culture Bar) – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Bar Supervisor servingHilton brands is always working on behalf of our
Guests and working with otherTeam Members. To successfully fill this role| you
should maintain the attitude|behaviours| skills| and values that follow:
A warm personality| attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
It would be advantageousin this position for you to demonstrate the following
capabilities anddistinctions:

Customer Service experience in a supervisory capacit

Passion for delivering exceptional levels of Guest servic

A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leadingglobal hospitality company| spanning the lodging sector
from luxuriousfull-service hotels and resorts to extended-stay suites and mid-
priced hotels.For nearly a century| Hilton has offered business and leisure
travelers thefinest in accommodations| service| amenities and value. Hilton is
dedicated tocontinuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill theearth with the
light and warmth of hospitality unites us as a team to createremarkable
hospitality experiences around the world every day. And| ouramazing Team
Members are at the heart of it all!

____~~~~

What are we looking for?

A Bar Supervisor servingHilton brands is always working on behalf of our
Guests and working with otherTeam Members. To successfully fill this role| you
should maintain the attitude|behaviours| skills| and values that follow:

A warm personality| attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations

It would be advantageousin this position for you to demonstrate the following
capabilities anddistinctions:

Customer Service experience in a supervisory capacity
Passion for delivering exceptional levels of Guest service
A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leadingglobal hospitality company| spanning the lodging sector
from luxuriousfull-service hotels and resorts to extended-stay suites and mid-
priced hotels.For nearly a century| Hilton has offered business and leisure
travelers thefinest in accommodations| service| amenities and value. Hilton is
dedicated tocontinuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill theearth with the
light and warmth of hospitality unites us as a team to createremarkable
hospitality experiences around the world every day. And| ouramazing Team
Members are at the heart of it all!

____~~~~

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

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JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sous Chef – the Waldorf Astoria Dubai International Financial Centre

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JOB DESCRIPTION
 
A Sous Chef for the Waldorf Astoria Dubai International Financial Centre will
work closely with the Executive Sous Chef to manage all aspects of the kitchen
to deliver an excellent Guest and Member experience while managing food
provisions| assisting with guest queries| and controlling costs.
What will I be doing?
A Sous Chef for the Waldorf Astoria Dubai International Financial Centre |
will work closely with the Executive Sous Chef to manage aspects of the
kitchen to deliver an excellent Guest and Member experience. A Sous Chef will
also be required to manage food provisions| assist with guest queries| and
control costs. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Manage all aspects of the kitchen including operational| quality and administrative function

Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislatio

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctl

Contribute to menu creation by responding and incorporating Guest feedback
Ensure the consistent production of high quality food through all hotel food outlets
Manage customer relations when necessary| in the absence of the Executive Sous Chef
Ensure resources support the business needs through the effective management of working rotations
Support brand standards through the training and assessment of the Team
Manage the kitchen brigade effectively to ensure a well-organized| motivated Team
Control costs without compromising standards| improving gross profit margins and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Report maintenance| hygiene and hazard issues
Be environmentally aware

What are we looking for?

A Sous Chef for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Previous experience in similar role
Excellent planning and organizing skills
Ability multi-task and meet deadlines
Strong supervisory skills
A current| valid| and relevant trade qualification (proof may be required)
A creative approach to the production of food
Positive attitude
Excellent communication skills
Ability to work under pressure
Ability to work on own or in teams
Locally available to conduct a Food Trial

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in similar role within a luxury environment
Passion for producing high quality food
Knowledge of current food trends
Proficiency with computers and computer programs| including Microsoft Word| Excel and Outlook

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Commis 2 (Pastry Kitchen) – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre is responsible for preparing and presenting high quality dishes to
deliver an excellent Guest and Member experience while consistently
contributing to departmental targets.
What will I be doing?
As a Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre | you are responsible for preparing and presenting high quality dishes
to deliver an excellent Guest and Member experience. A Commis Chef will also
be required to prepare all mis-en-place and contribute to departmental
targets. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Ensure consistent great food production| in line with the high quality standards expected by Hilto

Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menus
Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Meet all health and hygiene requirements
Be environmentally aware

What are we looking for?

A Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviors| skills| and values that follow:

Previous experience as a Commis Chef within the Pasty Kitchen
Positive attitude
Very Good communication skills
Ability to work under pressure
Proven ability to work with a team and to follow instruction
A passion to learn and a drive to succeed in a culinary/hospitality career
Proof of completion in a basic food hygiene course
A passion for food and the culinary arts
Completion of an accredited commercial cookery course or trade apprenticeship within the Pastry section
Experience multi-tasking and working in an environment with rigorous standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Educational background in Culinary Arts
Previous work experience within the hotel industry

NVQ Level 2

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Assistant Outlet Manager – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
An Assistant Outlet Manager for the Waldorf Astoria Dubai International
Financial Centre| is responsible for managing serviceoperations to deliver an
excellent Guest and Member experience.
What will I be doing?
An Assistant Outlet Manager will also berequired to manage| train| and develop
team members and optimise sales andcontrol costs. Specifically| you will be
responsible for performing thefollowing tasks to the highest standards:
Manage the food and beverage service to consistently meet high standards as defined by the hotel
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
Ensure Team Members maximize all sales opportunities
Ensure Team Members consistently maintain brand standards and high levels of customer service
Handle all customer inquiries in an appropriate and professional manne

Accurately manage all transactions during servic

Manage Team Member schedules| stock| and wastage levels

What are we looking for?

An Assistant Outlet Manager for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Previous experience in similar role within the Food & Beverage
Experience in supervising a team
Ability to demonstrate delegation skills
Flexibility to respond quickly and positively to a range of work situations
A passion for developing others to be part of a winning team
Excellent communication skills
Positive attitude and excellent grooming standards

It would be advantageous for the role to demonstrate the following skills and
capabilities:

Previous experience within a luxury environment

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Concierge – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Concierge for the Waldorf Astoria Dubai International Financial
Centre|serves as a key point of contact for Guests and VIP Guests throughout
their stay at the hotel| providing information about the hotel and the local
vicinity.
What will I be doing?
A Concierge for the Waldorf Astoria Dubai International Financial Centre| you
will serve as a key point of contact for Guests and VIP Guests throughout
their stay at the hotel| providing information about the hotel and the local
vicinity. A Concierge is responsible for managing the first impressions of our
Guests and| therefore| must perform the following tasks to the highest
standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquirie

Provide information| advice and booking services for a wide variety of Guest enquiries| including city tours| theatre tickets| restaurants| doctors| flight bookings| among other

Process and deliver messages for Guest

Deliver and safely storage Guest luggag

Stay current with all hotel services as well as daily VIP requests and special events
Ensure orderliness and safety guidelines around the lobby and front door areas
Provide support to Management as required| in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Maintain a clean| healthy| and safety working area
Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

Concierges for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team
Knowledge of the local area

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience working in Concierge in a luxury hotel environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Commis II – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Commis II affects every Guest experience through food production and food
presentation at our restaurants| bars| through room service| banquets| and in-
hotel cafes.
What will I be doing?
As a Commis II| you will be responsible for upholding the highest quality
standards for the food and beverage operations inside of our restaurants|
bars| banquets facilities| in-hotel cafes| and to fulfill room service
requests. You will work with your Team Members to deliver a high quality
service experience that exceeds customer expectations through the following
tasks:
Ensure consistent great food production| in line with the high quality standards expected by Hilton
Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Meet all health and hygiene requirements

What are we looking for?

A Commis II serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact| taking personal responsibility and initiative To resolve issues| always clearly communicating with both customers and colleagues
To be motivated and committed| approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
To be flexible| responding quickly and positively To changing requirements
To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Commis I – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Commis I for the Waldorf Astoria Dubai International Financial Centre
affects every Guest experience through food production and food presentation
at our restaurants| bars| through room service| banquets| and in-hotel cafes.
What will I be doing?
As a Commis I for the Waldorf Astoria Dubai International Financial Centre|
you will be responsible for upholding the highest quality standards for the
food and beverage operations inside of our restaurants| bars| banquets
facilities| in-hotel cafes| and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Ensure consistent great food production| in line with the high quality standards expected by Hilton
Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Meet all health and hygiene requirements

What are we looking for?

A Commis I for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact| taking personal responsibility and initiative To resolve issues| always clearly communicating with both customers and colleagues
To be motivated and committed| approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
To be flexible| responding quickly and positively To changing requirements
To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Plumber – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Plumber for the Waldorf Astoria Dubai International Financial Centre is
responsible for fitting appliances| installing and maintaining heating and air
conditioning units| and repairing plumbing systems to deliver an excellent
Guest and Member experience.
What will I be doing?
As a Plumber for the Waldorf Astoria Dubai International Financial Centre| you
are responsible for fitting appliances| installing and maintaining heating and
air conditioning units| and repairing plumbing systems to deliver an excellent
Guest and Member experience. A Plumber will also be required to make emergency
repairs and liaise with contactors as needed. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Fit appliances such as toilets| sinks and bath

Install and maintain heating system

Fit domestic appliance

Install and maintain air-conditioning unit

Liaise with contractors and assist with fitting bathrooms
Emergency repairs required within the hotel
Daily checks around the hotel
Diagnose| maintain| and repair plumbing systems within the hotel
Ensure good relationships with internal and external customers
Ensure hotel fixtures and fittings are maintained in a safe condition and take action when any unsafe situations arise
Perform special projects and other responsibilities as assigned
Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

Plumbers for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

S/NVQ Level 3 in plumbing and domestic plumbing
Positive attitude
Committed to delivering a high level of customer service
Good communication skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own and within the team

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a similar role
Experience within the hotel industry
Educational degree in relevant field

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Bar Back – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Bar Back for the Waldorf Astoria Dubai International Financial Centre
affects every Guest experience within restaurants| bars| room service and
banquets| delivering an experience that will exceed our Guests| food|
beverage| and culinary expectations.
What will I be doing?
As a Bar Back for the Waldorf Astoria Dubai International Financial Centre|
you will be responsible for upholding the highest quality standards for the
beverage operations inside of our restaurants| bars| and banquets facilities.
You will work with your Team Members to deliver a high quality service
experience that exceeds customer expectations through the following tasks:
Refill all fridges within the outlets
Maintain the glass ware in an organized manne

Assist the Bartenders in all tasks as require

Understand menu content| any menu changes| and promotional activitie

Keep your service area clean| tidy| and well-prepare

Answer Guest queries in a polite and helpful manner

What are we looking for?

Bar Backs for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Good communication skills
Flexible| reliable| and responsive to a range of work situations

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience within the food & beverage

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Commis I (Pastry) – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Commis I – Pastry for the Waldorf Astoria Dubai International Financial
Centre affects every Guest experience through food production and food
presentation at our restaurants| bars| through room service| banquets| and in-
hotel cafes.
What will I be doing?
As a Commis – Pastry I for the Waldorf Astoria Dubai International Financial
Centre| you will be responsible for upholding the highest quality standards
for the food and beverage operations inside of our restaurants| bars| banquets
facilities| in-hotel cafes| and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Ensure consistent great food production| in line with the high quality standards expected by Hilto

Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Meet all health and hygiene requirements

What are we looking for?

A Commis I – Pastry for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Previous relevant experience within the Pastry Section
Previous experience within the hotel industry

To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact| taking personal responsibility and initiative to resolve issues| always clearly communicating with both customers and colleagues
To be motivated and committed| approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance
To be flexible| responding quickly and positively To changing requirements
To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals
Very good communication skills

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Mini Bar Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre is responsible for replenishing refreshment centers and maintaining
inventory in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability.
What will I be doing?
As a Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre| you will be responsible for replenishing refreshment centers and
maintaining inventory in the hotel|s continuing effort to deliver outstanding
guest service and financial profitability. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Take inventory of and restock refreshment centers using current systems and technology
Verify product dating and prepare guest checks Inspect refreshment centers for functionality and clean refreshment center

Stock and maintain the refreshment center car

Assist with unloading and storing of orders from the storeroo

Dispose of trash| straighten office| make keys| exchange dirty glasses and/or utensils| as neede

Operate cart through guest floors to assigned rooms and greet guests and respond to guest requests in a timely| friendly and efficient manner

What are we looking for?

A Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience within the luxury hotel industry
Experience in a similar position

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Demi Chef de Partie (Pastry) – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Demi Chef de Partie – Pastry for the Waldorf Astoria Dubai International
Financial Centre is responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience while assisting
with food cost controls.
What will I be doing?
As a Demi Chef de Partie -Pastry for the Waldorf Astoria Dubai International
Financial Centre| you will be responsible for preparing and presenting high
quality dishes to deliver an excellent Guest and Member experience. A Demi
Chef de Partie will also be required to assist with food cost controls.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Prepare and present high quality dishes within company guideline

Keep all working areas clean and tidy and ensure no cross contaminatio

Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs| improving gross profit margins| and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware

What are we looking for?

A Demi Chef de Partie – Pastry for the Waldorf Astoria Dubai International
Financial Centreis always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow::

Previous experience in similar role
Strong Pastry knowledge

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Very good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

NVQ Level 3
Previous experience within the luxury environment
Experience in the hotel industry

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Sommelier – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Sommelier for the Waldorf Astoria Dubai International Financial Centre is
responsible for recommending wines and having a thorough and current knowledge
of wines to deliver an excellent Guest and Member experience while assisting
with achieving departmental targets.
What will I be doing?
As a Sommelier for the Waldorf Astoria Dubai International Financial Centre|
you are responsible for recommending wines and having a thorough and current
knowledge of wines to deliver an excellent Guest and Member experience. A
Sommelier will also be required to assist in achieving departmental targets.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Provide professional and current knowledge of wines to guest

Recommend wines to accompany relevant dishes to patron

Describe and up-sell wines to provide excellent customer experienc

Suggest wines to accompany new menus in line with financial budge

Project a professional manner with an emphasis on hospitality and guest service
Strive to achieve departmental targets
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Comply with hotel security| fire regulations and all health and safety legislation
Attend training provided by the hotel

What are we looking for?

A Sommelier for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Excellent wine knowledge

Previous experience in a guest service role in the hotel/leisure/retail sector
Excellent grooming standards
Excellent communication skills
Passion and commitment to delivering exceptional levels of guest service
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Luxury hospitality experience in a similar role
Sommelier qualifications
Operations in stand alone restaurant experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Team Leader – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Team Leader – Housekeeping is responsible for supervising room attendants to
deliver an excellent Guest and Member experience while monitoring housekeeping
standards and assisting the Head Housekeeper.
What will I be doing?
As a Team Leader – Housekeeping| you are responsible for supervising room
attendants to deliver an excellent Guest and Member experience. A Team Leader
– Housekeeping will also be required to assist the head housekeeper and
monitor standards. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Supervise Room Attendants
Daily allocation of rooms and deep cleaning tasks to team members
Manage guest requests| including VIP amenities and communicating them to the relevant team member

Routine inspection of guest bedrooms to ensure they meet standard

Aware of all room categories and amenitie

Achieve positive outcomes from guest queries in a timely and efficient manne

Carry out lost property procedures
Ensure guest laundry is cleaned and delivered in a timely manner
Report maintenance issues to Maintenance/Engineering Department
Assist Head Housekeeper with training requirements
Represent the needs of the team to others in the hotel
Be environmentally aware
Comply with hotel security| fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Team Leader – Housekeeping serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

Committed to delivering a high level of customer service
Positive attitude
Good communication skills
High standards of cleanliness
Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in the hotel industry preferably in luxury brand
Experience in managing/supervising a team in a similar role for at least 2 years
IT proficient
Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Engineering Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
An Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre is responsible for all maintenance issues within the hotel to
deliver an excellent Guest and Member experience while performing daily
checks| repairing equipment| and coordinating renovation projects.
What will I be doing?
As an Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre | you are responsible for all maintenance issues within the
hotel| daily maintenance checks| and repairing mechanical equipment to deliver
an excellent Guest and Member experience. An Engineering Supervisor will also
be required to coordinate renovation projects and develop emergency programs.
Specifically| you will be responsible for performing the following tasks to
the highest standards:

Responsible for maintenance issues within the hote

Perform daily checks around the hote

Conduct lift emergency release procedures as required
Diagnose| maintain| and repair mechanical equipment within the hotel
Ensure good relationships are built with internal and external customers
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Develop| implement| and direct all emergency programs
Develop| implement and manage energy conservation programs for the property to minimize expenses
Coordinate renovation bidding| define the cost and scope of the project| and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Perform special projects and other responsibilities as assigned
Responsible for the health and safety of the hotel
Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

An Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Strong background as Electrical Technician

Advanced knowledge of building management/engineering
Positive attitude
Excellent communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Previous experience in a leadership role

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Electrical & Technical Education

First Aid
Vocational training in engineering or similar field
Previous experience in luxury hotel industry

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Chef de Partie – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Chef de Partie is responsible for supervising staff and ensuring high levels
of food preparation to deliver an excellent Guest and Member experience while
assisting with food cost controls.
What will I be doing?
A Chef de Partie| will supervise staff and ensure high levels of food
preparation to deliver an excellent Guest and Member experience. A Chef de
Partie will also be required to assist with food cost controls. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Ensure all food preparation meets standards
Prepare and present high quality food
Supervise staf

Keep all working areas clean and tidy and ensure no cross contaminatio

Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs| improving gross profit margins| and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Be environmentally aware

What are we looking for?

A Chef de Partie serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
A current| valid| and relevant trade commercial cookery qualification (proof may be required)
Strong coaching skills
Ability and desire to motivating Team
Excellent communication skills
NVQ Level 3
Achieved Basic Food Hygiene Certificate
Supervisory experience
Positive attitude
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous kitchen experience in similar role preferably in hot kitchen in hotel industry.
Intermediate Food Hygiene
Knowledge of current food trends

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Lobby Hostess – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Lobby Hostess for the Waldorf Astoria Dubai International Financial Centre
engages with our Guests throughout the entire hospitality experience. From
check-in to check-out.
What will I be doing?
As a Lobby Hostess for the Waldorf Astoria Dubai International Financial
Centre| you will serve on the Front Office Team which is the main connection
between the Guest| the hotel| and the various hotel departments. A Lobby
Hostess truly influences the first impressions of our Guests and| therefore|
is responsible for performing the following tasks to the highest standards:
Welcome all Guest upon arrival
Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
Maintain the inventory of Guest amenitie

Maintain current knowledge of hotel products| services| pricing and special promotional offers| as well as daily VIP and special events

What are we looking for?

Lobby Hostess for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Calm| efficient| and organized with great attention to detail
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of Guest service
Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
Computer literate and able to navigate through Company systems
Professional manner with an emphasis on hospitality and guest service
Guest relations experience in the hotel| leisure| and/or entertainment sectors
Proven ability to listen and respond to demanding Guest needs
Conflict resolution experience

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

F&B Guest Relatio – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Hostess is responsible for make the guest feel at home by extending a warm
welcome| assisting the guests to sit and later give them a warm send off. To
assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Hostess| you are responsible for serving guests in a friendly| timely|
and efficient manner to deliver an excellent Guest and Member experience. A
Hostess will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issue

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygien

Assists callers courteously and promptly| taking messages as necessary which are legible and accurate passing them on to the appropriate person without dela

Has a good knowledge of the restaurant|s sitting arrangement

Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Hostess serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills (oral and Written)
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Ability to communicate in Russian language

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Degree in relevant area
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Electrician – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
An Electrician for the Waldorf Astoria Dubai International Financial Centre
will repair| maintain| install and monitor electrical equipment through the
hotel and respond to all electrical related emergency calls.
What will I be doing?
As an Electrician for the Waldorf Astoria Dubai International Financial
Centre| you will be expected to will repair| maintain| install and monitor
electrical equipment through the hotel and respond to Guest| Manager| Team
Member| and emergency requests promptly. Specifically| an Electrician will
perform the following tasks to the highest standards:
Perform maintenance work on a wide range of electrical equipment
Assemble and install electrical wiring| fixtures| and equipment
Install audio/visual equipment in Guest rooms or function rooms along with microphone and lighting systems in function rooms| as requeste

Respond promptly and efficiently to emergency call

Conduct inspection tours to ensure that electrical equipment and lighting is working properl

Complete the preventative maintenance schedule and incident report

Maintain all tools| equipment| and working areas to proper condition
Keep technical training knowledge and skills current
Tag electrical items and maintain a register| if required

What are we looking for?

An Electrician for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Previous electrical experience| preferably in a hotel or a similar varied work environment such as ships| hospitals| or retail businesses
An electrical trade qualification| required
Current knowledge of general maintenance| engineering work| and Guest room repairs
Strong interpersonal and communication skills
Ability to work without close supervision and within established timeframes
Strong work ethic
A passion for managing a variety of projects and tasks throughout the day

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for.

____~~~~

Commis I – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Commis I affects every Guest experience through food production and food
presentation at our restaurants| bars| through room service| banquets| and in-
hotel cafes.
What will I be doing?
As a Commis I| you will be responsible for upholding the highest quality
standards for the food and beverage operations inside of our restaurants|
bars| banquets facilities| in-hotel cafes| and to fulfill room service
requests. You will work with your Team Members to deliver a high quality
service experience that exceeds customer expectations through the following
tasks:
Ensure consistent great food production| in line with the high quality standards expected by Hilton
Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Meet all health and hygiene requirements

What are we looking for?

A Commis I serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact| taking personal responsibility and initiative
To resolve issues| always clearly communicating with both customers and colleagues
To be motivated and committed| approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
To be flexible| responding quickly and positively To changing requirements
To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Laundry Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is responsible for managing overall daily operations of the Laundry
Room to deliver an excellent Guest and Member experience while ensuring
quality controls and guest inquiries.
What will I be doing?
As a Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre| you are responsible for managing overall daily operations of the
Laundry Room to deliver an excellent Guest and Member experience. A Laundry
Supervisor will also be required to ensure quality controls are in place and
manage customer service inquiries. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage overall daily operations of the Laundry Departmen

Ensure quality controls are in place for all laundry processes| rejecting any exception

Maintain cleanliness of the laundry are

Train| develop| and appraise the laundry tea

Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
Carry out stock takes
Ensure par stocks are maintained
Take receipt of stock and ensure safe storage
Manage customer service issues quickly and effectively
Oversee the issuing of linen via a requisition system
Ensure team members adhere to all Health and Safety Regulations
Carry out any other reasonable task set by the hotel|s management

What are we looking for?

A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Previous experience within the laundry operations

Good organisational and planning skills
Excellent communication skills
Positive attitude and motivated
Experience within a supervisory role

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous hotel or leisure sector experience
Experience within a luxury environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Waiter/Waitress – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
A Waiter/Waitress is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/Waitress| you are responsible for serving guests in a friendly|
timely| and efficient manner to deliver an excellent Guest and Member
experience. A Waiter/Waitress will also be required to have extensive
knowledge of menu offerings. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely mano

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/Waitress serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or hotel industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cluster Reservations Agent – Hilton Ras Al Khaimah Resort

APPLY HERE

JOB DESCRIPTION
 
A Cluster Reservations Agent will serve as the main contact for room
reservations at the hotel; and therefore| must offer an excellent service and
influence the Guest decision to stay at the property.
What will I be doing?
As a Cluster Reservation Agent| you will serve as the first line of inquiry
for room reservations within the hotel. A Cluster Reservation Agent is
responsible for offering excellent customer service| options| and other
solutions to meet Guest and customer needs. Specifically| a Reservations Agent
will perform the following tasks to the highest standards:
Convert| quickly| inquiries into contracted business
Respond| positively| to sales inquiries to develop future sales leads
Identify sales leads| as appropriat

Respond to all customers in a highly professional manner| including ensuring all reservations are completed accurately and to the Guest|s expectatio

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for?

A Cluster Reservations Agent serving Hilton brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviours| skills| and values that
follow:

A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a Reservations environment
Tertiary qualifications| or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Front Office Agent – Waldorf Astoria Ras Al Khaimah

APPLY HERE

JOB DESCRIPTION
 
A Guest Service Agent provides reception services for Guests to contribute to
an overall exceptional experience from check-in through check-out and complete
audits| as required.
What will I be doing?
As Guest Service Agent| you will serve on the Front Office Team| to provide
services for Guests to contribute to an overall exceptional experience from
check-in through check-out and complete audits| as required. A Guest Service
Agent truly influences the first impressions of our Guests and| therefore| are
responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests| including check in/out| and complete audit procedures| as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and| or| other department

Demonstrate a high level of customer service at all time

Attend appropriate training courses| when required| and assist with the Night Team|s training and development effort

Demonstrate a knowledge of hotel room categories| room rates| packages| promotions and other general product knowledge necessary to perform daily dutie

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies| credit cards and cash in accordance with the hotel credit policy
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Fluent in German language
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm| efficient| and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in cash handling
Front Office/Concierge experience in the hotel| leisure| and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Director Food and Beverage – Conrad Dubai

APPLY HERE

JOB DESCRIPTION
 
Principle Responsibilities;
To direct and organize the activities of the Food & Beverage department|
including but not limited to Banquet Operations| Restaurants| Room Service and
Bars and to maintain high standards of food and beverage quality| service and
marketing to maximize profits through outstanding customer service.
To plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation
Clearly describe| assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service| restaurants| banquets| kitchens| stewards| etc
Monitor and when necessary| develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result
Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market
Implement effective controls of food| beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations| including achieving budgeted revenue and labor expenses
Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food| service| cleanliness| merchandising and promotions. Maximize food and beverage department profitability
Regularly review and evaluate the degree of customer satisfaction of the individual outlets| including banquet service| to recommend new operating and marketing policies whenever a change in demand| customer dissatisfaction| or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaint

Develop| along with assistance from department heads| operating tools necessary and incidental to modern management principles such as budgeting| forecasting| purchase specifications| recipes| portion specifications| menu abstracts| food production control| job descriptions| et

Hire| train| supervise| develop| discipline and counsel all food and beverage management team members according to HHC policies and procedure

Insure compliance with all Hilton policies and procedures that relate to food and beverage| as well as local| state| and federal laws and regulations.

Supportive Function

In addition to performance of the essential functions| this position may be
required to perform a combination of the following supportive functions| with
the percentage of time performing each function to be solely determined by the
supervisor based upon the particular requirements of the company.

Participate in the development of the annual budget; develop short and long term financial operating plans.
Attend mandatory meetings including divisional meetings| executive meetings| staff meetings| etc.
Participate in Manager on Duty coverage program| which may require occasional weekend stay overs
Participate in community public relations for the hotel.
Operate traditional software programs such as Word| Excel| Publisher| PowerPoint and/or Outlook Express.
Perform general cleaning tasks to adhere to health and safety standards.
Perform in the capacity of any position supervised.
Keep work area clean and organized.
Complete other duties as assigned by Director of Operations/General Manager
Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

Specific Job Knowledge| Skill and Ability

The individual must possess the following knowledge| skills and abilities and
be able to explain and demonstrate that he or she can perform the essential
functions of the job;

Ability to manage and direct staff.
Thorough knowledge of food and beverage operations including foods| beverages| supervisory aspects| service techniques| and guest interaction.
Considerable skill in math and algebraic equations using percentages.
Ability to walk| stand| and/or bend continuously to perform essential job functions.
Ability to communicate in English| both orally and in writing| with guests and employees| some of whom will require high levels of patience| tact| and diplomacy to defuse anger and to collect accurate information and to resolve problems.
Ability to work under pressure and deal with stressful situations during busy periods.
Ability to access and accurately input information using a moderately complex computer system.

Qualification Standards

Education

High School graduate or equivalent required

ESSENTIAL & MINIMUM REQUIREMENTS TO QUALIFY FOR THE ABOVE POSITION:

1. A minimum 3 years| international experience as a Director of Food and Beverage in previous role.
2. Experience in a luxury 5 Hotel with over 400 rooms and a large banquet operation (min 1000 pax)
3. Excellent knowledge of Middle Eastern & Western cultures| knowledge of Asian culture is a plus.
4. Luxury hotel experience is a must.

_ Candidates who meet the above criteria| need to apply._

Language:

Fluency in written and spoken English. Knowledge of additional languages is a
plus.

Food and Beverage Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre affects every Guest experience within restaurants| bars| room
service and banquets| delivering an experience that will exceed our Guests|
food| beverage| and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre| you will be responsible for upholding the highest quality
standards for the food and beverage operations inside of our restaurants|
bars| and banquets facilities|and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner| including but not limited to serving as a barista or cocktail attendant/bartender| if require

Understand menu content| any menu changes| and promotional activitie

Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants for the Waldorf Astoria Dubai International
Financial Centre are always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills
Flexible| reliable| and responsive to a range of work situations
Prepared to manage a variety of customer types| inquiries| and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Cash handling experience

Previous experience within the food & beverage
Experience within an luxury environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Commis 2 (Pastry Kitchen) – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre is responsible for preparing and presenting high quality dishes to
deliver an excellent Guest and Member experience while consistently
contributing to departmental targets.
What will I be doing?
As a Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre | you are responsible for preparing and presenting high quality dishes
to deliver an excellent Guest and Member experience. A Commis Chef will also
be required to prepare all mis-en-place and contribute to departmental
targets. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Ensure consistent great food production| in line with the high quality standards expected by Hilto

Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menus
Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Meet all health and hygiene requirements
Be environmentally aware

What are we looking for?

A Commis 2 – Pastry for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviors| skills| and values that follow:

Previous experience as a Commis Chef within the Pasty Kitchen
Positive attitude
Very Good communication skills
Ability to work under pressure
Proven ability to work with a team and to follow instruction
A passion to learn and a drive to succeed in a culinary/hospitality career
Proof of completion in a basic food hygiene course
A passion for food and the culinary arts
Completion of an accredited commercial cookery course or trade apprenticeship within the Pastry section
Experience multi-tasking and working in an environment with rigorous standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Educational background in Culinary Arts
Previous work experience within the hotel industry

NVQ Level 2

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Front Desk Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Front Desk Supervisor for the Waldorf Astoria Dubai International Financial
Centre| supervises the activities manages at the hotel front desk| including
check-in/check-out| Guest requests| concierge services and promotion of in-
house activities.
What will I be doing?
As a Front Desk Supervisor for the Waldorf Astoria Dubai International
Financial Centre| you will oversee the front office activities between the
Guest| the hotel| and the various hotel departments. A Front Desk Supervisor
is responsible for supervising the activities that create the first
impressions of our Guests and| therefore| must perform the following tasks to
the highest standards:
Supervise Front Desk operations during your assigned shift to a consistently high standar

Ensure your shift team have an current knowledge of hotel products| services| pricing and special promotional offers| as well as daily VIP and special event

Advise your shift team of any special events or VIP Guests in the hotel that da

Monitor the appearance| standards| and performance of Team Members with an emphasis on training and team wor

Maximize sales revenues through up-selling and marketing program
Manage Guest requests| inquiries| and complaints promptly and completely
Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

What are we looking for?

A Front Desk Supervisor for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Front Office experience in the hotel or leisure sector
Strong commercial/business awareness and demonstration of sales capabilities
Calm| organized work ethic with the ability to prioritize and meet deadlines
Excellent supervisory| inter-personal| and communication skills
A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in similar role within a luxury environment

A relevant supervisory/management certificate/diploma or degree
OnQ experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Assistant Outlet Manager – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
An Assistant Outlet Manager for the Waldorf Astoria Dubai International
Financial Centre| is responsible for managing serviceoperations to deliver an
excellent Guest and Member experience.
What will I be doing?
An Assistant Outlet Manager will also berequired to manage| train| and develop
team members and optimise sales andcontrol costs. Specifically| you will be
responsible for performing thefollowing tasks to the highest standards:
Manage the food and beverage service to consistently meet high standards as defined by the hotel
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
Ensure Team Members maximize all sales opportunities
Ensure Team Members consistently maintain brand standards and high levels of customer service
Handle all customer inquiries in an appropriate and professional manne

Accurately manage all transactions during servic

Manage Team Member schedules| stock| and wastage levels

What are we looking for?

An Assistant Outlet Manager for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Previous experience in similar role within the Food & Beverage
Experience in supervising a team
Ability to demonstrate delegation skills
Flexibility to respond quickly and positively to a range of work situations
A passion for developing others to be part of a winning team
Excellent communication skills
Positive attitude and excellent grooming standards

It would be advantageous for the role to demonstrate the following skills and
capabilities:

Previous experience within a luxury environment

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Waiter/Waitress – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Waiter/ess for the Waldorf Astoria Dubai International Financial Centre is
responsible for serving guests in a friendly| timely| and efficient manner to
deliver an excellent Guest and Member experience while having extensive
knowledge of menu offerings.
What will I be doing?
As a Waiter/ess for the Waldorf Astoria Dubai International Financial Centre |
you are responsible for serving guests in a friendly| timely| and efficient
manner to deliver an excellent Guest and Member experience. A Waiter/ess will
also be required to have extensive knowledge of menu offerings. Specifically|
you will be responsible for performing the following tasks to the highest
standards:
Manage guest queries in a friendly| timely| and efficient manne

Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-resident

Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess for the Waldorf Astoria Dubai International Financial Centre
serving Hilton brands is always working on behalf of our Guests and working
with other Team Members. To successfully fill this role| you should maintain
the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Concierge – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Concierge for the Waldorf Astoria Dubai International Financial
Centre|serves as a key point of contact for Guests and VIP Guests throughout
their stay at the hotel| providing information about the hotel and the local
vicinity.
What will I be doing?
A Concierge for the Waldorf Astoria Dubai International Financial Centre| you
will serve as a key point of contact for Guests and VIP Guests throughout
their stay at the hotel| providing information about the hotel and the local
vicinity. A Concierge is responsible for managing the first impressions of our
Guests and| therefore| must perform the following tasks to the highest
standards:
Serve as a key point of contact for Guests and efficiently respond to Guest enquirie

Provide information| advice and booking services for a wide variety of Guest enquiries| including city tours| theatre tickets| restaurants| doctors| flight bookings| among other

Process and deliver messages for Guest

Deliver and safely storage Guest luggag

Stay current with all hotel services as well as daily VIP requests and special events
Ensure orderliness and safety guidelines around the lobby and front door areas
Provide support to Management as required| in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Maintain a clean| healthy| and safety working area
Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

Concierges for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team
Knowledge of the local area

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience working in Concierge in a luxury hotel environment

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Food and Beverage Supervisor (Head Str.eater – Str.Eat Culture Bar) – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Bar Supervisor servingHilton brands is always working on behalf of our
Guests and working with otherTeam Members. To successfully fill this role| you
should maintain the attitude|behaviours| skills| and values that follow:
A warm personality| attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
It would be advantageousin this position for you to demonstrate the following
capabilities anddistinctions:

Customer Service experience in a supervisory capacit

Passion for delivering exceptional levels of Guest servic

A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leadingglobal hospitality company| spanning the lodging sector
from luxuriousfull-service hotels and resorts to extended-stay suites and mid-
priced hotels.For nearly a century| Hilton has offered business and leisure
travelers thefinest in accommodations| service| amenities and value. Hilton is
dedicated tocontinuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill theearth with the
light and warmth of hospitality unites us as a team to createremarkable
hospitality experiences around the world every day. And| ouramazing Team
Members are at the heart of it all!

____~~~~

What are we looking for?

A Bar Supervisor servingHilton brands is always working on behalf of our
Guests and working with otherTeam Members. To successfully fill this role| you
should maintain the attitude|behaviours| skills| and values that follow:

A warm personality| attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations

It would be advantageousin this position for you to demonstrate the following
capabilities anddistinctions:

Customer Service experience in a supervisory capacity
Passion for delivering exceptional levels of Guest service
A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leadingglobal hospitality company| spanning the lodging sector
from luxuriousfull-service hotels and resorts to extended-stay suites and mid-
priced hotels.For nearly a century| Hilton has offered business and leisure
travelers thefinest in accommodations| service| amenities and value. Hilton is
dedicated tocontinuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill theearth with the
light and warmth of hospitality unites us as a team to createremarkable
hospitality experiences around the world every day. And| ouramazing Team
Members are at the heart of it all!

____~~~~

Sales Manager – Hilton Garden Inn Al Jadaf – Dubai

APPLY HERE

JOB DESCRIPTION
 
A Sales Manager-MICE analyses local market trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat business.
What will I be doing?
As Sales Manager-MICE| you will analyse local market trends and competitor
activity to recommend strategies that keep the hotel a leader in the
marketplace through the development of future and repeat business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate client

Develop and implement creative local marketing channels| including social media channel

Prepare company contracts for the hotel in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit| manage| train and develop the Sales team

What are we looking for?

A Sales Manager-MICE serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Engineering Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
An Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre is responsible for all maintenance issues within the hotel to
deliver an excellent Guest and Member experience while performing daily
checks| repairing equipment| and coordinating renovation projects.
What will I be doing?
As an Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre | you are responsible for all maintenance issues within the
hotel| daily maintenance checks| and repairing mechanical equipment to deliver
an excellent Guest and Member experience. An Engineering Supervisor will also
be required to coordinate renovation projects and develop emergency programs.
Specifically| you will be responsible for performing the following tasks to
the highest standards:

Responsible for maintenance issues within the hote

Perform daily checks around the hote

Conduct lift emergency release procedures as required
Diagnose| maintain| and repair mechanical equipment within the hotel
Ensure good relationships are built with internal and external customers
Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Develop| implement| and direct all emergency programs
Develop| implement and manage energy conservation programs for the property to minimize expenses
Coordinate renovation bidding| define the cost and scope of the project| and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Perform special projects and other responsibilities as assigned
Responsible for the health and safety of the hotel
Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

An Engineering Supervisor for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:

Strong background as Electrical Technician

Advanced knowledge of building management/engineering
Positive attitude
Excellent communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Previous experience in a leadership role

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Electrical & Technical Education

First Aid
Vocational training in engineering or similar field
Previous experience in luxury hotel industry

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Laundry Supervisor – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is responsible for managing overall daily operations of the Laundry
Room to deliver an excellent Guest and Member experience while ensuring
quality controls and guest inquiries.
What will I be doing?
As a Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre| you are responsible for managing overall daily operations of the
Laundry Room to deliver an excellent Guest and Member experience. A Laundry
Supervisor will also be required to ensure quality controls are in place and
manage customer service inquiries. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage overall daily operations of the Laundry Departmen

Ensure quality controls are in place for all laundry processes| rejecting any exception

Maintain cleanliness of the laundry are

Train| develop| and appraise the laundry tea

Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
Carry out stock takes
Ensure par stocks are maintained
Take receipt of stock and ensure safe storage
Manage customer service issues quickly and effectively
Oversee the issuing of linen via a requisition system
Ensure team members adhere to all Health and Safety Regulations
Carry out any other reasonable task set by the hotel|s management

What are we looking for?

A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Previous experience within the laundry operations

Good organisational and planning skills
Excellent communication skills
Positive attitude and motivated
Experience within a supervisory role

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous hotel or leisure sector experience
Experience within a luxury environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bar Back – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Bar Back for the Waldorf Astoria Dubai International Financial Centre
affects every Guest experience within restaurants| bars| room service and
banquets| delivering an experience that will exceed our Guests| food|
beverage| and culinary expectations.
What will I be doing?
As a Bar Back for the Waldorf Astoria Dubai International Financial Centre|
you will be responsible for upholding the highest quality standards for the
beverage operations inside of our restaurants| bars| and banquets facilities.
You will work with your Team Members to deliver a high quality service
experience that exceeds customer expectations through the following tasks:
Refill all fridges within the outlets
Maintain the glass ware in an organized manne

Assist the Bartenders in all tasks as require

Understand menu content| any menu changes| and promotional activitie

Keep your service area clean| tidy| and well-prepare

Answer Guest queries in a polite and helpful manner

What are we looking for?

Bar Backs for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Good communication skills
Flexible| reliable| and responsive to a range of work situations

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience within the food & beverage

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Plumber – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Plumber for the Waldorf Astoria Dubai International Financial Centre is
responsible for fitting appliances| installing and maintaining heating and air
conditioning units| and repairing plumbing systems to deliver an excellent
Guest and Member experience.
What will I be doing?
As a Plumber for the Waldorf Astoria Dubai International Financial Centre| you
are responsible for fitting appliances| installing and maintaining heating and
air conditioning units| and repairing plumbing systems to deliver an excellent
Guest and Member experience. A Plumber will also be required to make emergency
repairs and liaise with contactors as needed. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Fit appliances such as toilets| sinks and bath

Install and maintain heating system

Fit domestic appliance

Install and maintain air-conditioning unit

Liaise with contractors and assist with fitting bathrooms
Emergency repairs required within the hotel
Daily checks around the hotel
Diagnose| maintain| and repair plumbing systems within the hotel
Ensure good relationships with internal and external customers
Ensure hotel fixtures and fittings are maintained in a safe condition and take action when any unsafe situations arise
Perform special projects and other responsibilities as assigned
Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

Plumbers for the Waldorf Astoria Dubai International Financial Centre are
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

S/NVQ Level 3 in plumbing and domestic plumbing
Positive attitude
Committed to delivering a high level of customer service
Good communication skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own and within the team

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in a similar role
Experience within the hotel industry
Educational degree in relevant field

What will it be like to work for Waldorf Astoria Hotels &Resorts?

Waldorf Astoria provides guests the exceptional environment andthe
personalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!

Commis I – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Commis I for the Waldorf Astoria Dubai International Financial Centre
affects every Guest experience through food production and food presentation
at our restaurants| bars| through room service| banquets| and in-hotel cafes.
What will I be doing?
As a Commis I for the Waldorf Astoria Dubai International Financial Centre|
you will be responsible for upholding the highest quality standards for the
food and beverage operations inside of our restaurants| bars| banquets
facilities| in-hotel cafes| and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Ensure consistent great food production| in line with the high quality standards expected by Hilton
Perform tasks within a timely manne

Contribute to Kitchen revenue through effective food cost contro

Provide support to the Kitchen brigad

Meet all health and hygiene requirements

What are we looking for?

A Commis I for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

To maintain a high customer service focus by approaching your job with customers always in mind
To have a positive impact| taking personal responsibility and initiative To resolve issues| always clearly communicating with both customers and colleagues
To be motivated and committed| approaching all tasks with enthusiasm and seizing opportunities To learn skills and knowledge in order To improve your personal performance
To be flexible| responding quickly and positively To changing requirements
To maintain high team focus by showing co-operation and support To colleagues in pursuit of the department goals

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Mini Bar Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre is responsible for replenishing refreshment centers and maintaining
inventory in the hotel|s continuing effort to deliver outstanding guest
service and financial profitability.
What will I be doing?
As a Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre| you will be responsible for replenishing refreshment centers and
maintaining inventory in the hotel|s continuing effort to deliver outstanding
guest service and financial profitability. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Take inventory of and restock refreshment centers using current systems and technology
Verify product dating and prepare guest checks Inspect refreshment centers for functionality and clean refreshment center

Stock and maintain the refreshment center car

Assist with unloading and storing of orders from the storeroo

Dispose of trash| straighten office| make keys| exchange dirty glasses and/or utensils| as neede

Operate cart through guest floors to assigned rooms and greet guests and respond to guest requests in a timely| friendly and efficient manner

What are we looking for?

A Mini Bar Attendant for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience within the luxury hotel industry
Experience in a similar position

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Sommelier – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Sommelier for the Waldorf Astoria Dubai International Financial Centre is
responsible for recommending wines and having a thorough and current knowledge
of wines to deliver an excellent Guest and Member experience while assisting
with achieving departmental targets.
What will I be doing?
As a Sommelier for the Waldorf Astoria Dubai International Financial Centre|
you are responsible for recommending wines and having a thorough and current
knowledge of wines to deliver an excellent Guest and Member experience. A
Sommelier will also be required to assist in achieving departmental targets.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Provide professional and current knowledge of wines to guest

Recommend wines to accompany relevant dishes to patron

Describe and up-sell wines to provide excellent customer experienc

Suggest wines to accompany new menus in line with financial budge

Project a professional manner with an emphasis on hospitality and guest service
Strive to achieve departmental targets
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Comply with hotel security| fire regulations and all health and safety legislation
Attend training provided by the hotel

What are we looking for?

A Sommelier for the Waldorf Astoria Dubai International Financial Centre is
always working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Excellent wine knowledge

Previous experience in a guest service role in the hotel/leisure/retail sector
Excellent grooming standards
Excellent communication skills
Passion and commitment to delivering exceptional levels of guest service
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Luxury hospitality experience in a similar role
Sommelier qualifications
Operations in stand alone restaurant experience

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Demi Chef de Partie (Pastry) – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Demi Chef de Partie – Pastry for the Waldorf Astoria Dubai International
Financial Centre is responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience while assisting
with food cost controls.
What will I be doing?
As a Demi Chef de Partie -Pastry for the Waldorf Astoria Dubai International
Financial Centre| you will be responsible for preparing and presenting high
quality dishes to deliver an excellent Guest and Member experience. A Demi
Chef de Partie will also be required to assist with food cost controls.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Prepare and present high quality dishes within company guideline

Keep all working areas clean and tidy and ensure no cross contaminatio

Prepare all mis-en-place for all relevant menu

Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs| improving gross profit margins| and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Report maintenance| hygiene and hazard issues
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware

What are we looking for?

A Demi Chef de Partie – Pastry for the Waldorf Astoria Dubai International
Financial Centreis always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow::

Previous experience in similar role
Strong Pastry knowledge

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Very good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

NVQ Level 3
Previous experience within the luxury environment
Experience in the hotel industry

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!

Uniform Attendant – the Waldorf Astoria Dubai International Financial Centre

APPLY HERE

JOB DESCRIPTION
 
A Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre is responsible for supporting laundry operations to deliver an
excellent Guest and Member experience while liaising with laundry suppliers
and ensuring a uniform deposit system is in place.
What will I be doing?
As a Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre | you are responsible for supporting laundry operations to deliver an
excellent Guest and Member experience. A Uniform Attendant will also be
required to liaise with laundry suppliers and ensure a uniform deposit system
is in place. Specifically| you will be responsible for performing the
following tasks to the highest standards:
Check uniforms for cleanliness and condition| carrying out minor repair work| if require

Ensure support is provided to the laundry function when require

Complete wash cycles| folding of linen and correct storag

Liaise with laundry suppliers and dry cleaners on the cleaning of uniform

Ensure uniform deposit system in place with Finance
Ensure outgoing uniform is controlled| including new team members and current team members
Carry out uniform stock takes as requested
Ensure par stocks are maintained
Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
Maintain linen room and uniform store
Report maintenance and hazard issues
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Uniform Attendant for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:

Positive attitude
Very good communication skills
Ability to work under pressure
Ability to work on own or in teams
Methodical and well organised

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous laundry experience
Experience in a similar role
Sewing skills

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!