E- Commerce Executive – The Ritz-Carlton – Dubai International Financial Centre

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Job Number 19000JZ9
Job Category Sales and Marketing
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]

IT Specialist – Marriott Hotel Al Jaddaf – Dubai

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Job Number 19000B5U
Job Category Information Technology
Location Marriott Hotel Al Jaddaf| Dubai| Dubai| United Arab Emirates

Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Troubleshoot and repair technical problems or issues related to computer
hardware and peripheral equipment. Respond to program error messages by
finding and correcting problems or terminating the program. Provide technical
guidance and recommendations to resolve business problems. Refer major
hardware/software problems or defective products to vendors or technicians for
service. Enter commands and activate controls on computer and peripheral
equipment (e.g.| printers) to integrate and operate equipment. Maintain and
upgrade hardware and software| including peripherals (e.g.| printers|
scanners) and website technical architecture related to hardware and
telecommunication connectivity. Report work related accidents| or other
injuries immediately upon occurrence to manager/supervisor. Identify and
correct unsafe work procedures or conditions and/or report them to management
and security/safety personnel. Follow property specific procedures for
handling emergency situations (e.g.| evacuations| medical emergencies| natural
disasters). Talk with and listen to other employees to effectively exchange
information. Exchange information with other employees using electronic
devices (e.g.| Nextel| pagers and two-way radios| email). Read and visually
verify information in a variety of formats (e.g.| small print). Visually
inspect tools| equipment| or machines (e.g.| to identify defects). Enter and
locate work-related information using computers and/or point of sale systems.
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move| lift| carry| push| pull| and place objects weighing less than
or equal to 50 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

_

Communications & Network Administrator – Al Bandar Rotana – Dubai

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JOB REF: 3873767
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic IT professionals who pride
themselves on their ability to deliver extraordinary levels of customer
service and provide creative solutions to our guests.
As a Communications & Network Administrator you are responsible to ensure the
proper functioning of all computer technology equipments and your role will
include key responsibilities such as:
.Serve as a primary contact for all network and cabling
.Serve as a primary contact for telephone system and other communication
device

.Maintain the documentation of all network equipments and all network desig

.Maintain the documentation of the telephone system configuration and lin

patchin

.Maintain ‘back-up` of all network devices- PBX and other software related to
communication systems (call accounting- high speed internet)
.Understand all the hotel network infrastructure and communication system
.Maintain sufficient spares of all telephone and network devices
.Maintain the inventory and the allocation of all network and communication
equipments
.Respond to all users and guest request and provide them with adequate network
support
.Carry out preventive maintenance program on the hotel network and telephone
system
.Responsible for the high availability of the high speed internet system-
gateway- internet line and VPN tunnels
.Ensure that all voice and data cabling is structured- properly organized and
labeled

We are currently seeking for passionate and dynamic IT professionals who pride
themselves on their ability to deliver extraordinary levels of customer
service and provide creative solutions to our guests.

As a Communications & Network Administrator you are responsible to ensure the
proper functioning of all computer technology equipments and your role will
include key responsibilities such as:

.Serve as a primary contact for all network and cabling
.Serve as a primary contact for telephone system and other communication
devices
.Maintain the documentation of all network equipments and all network design
.Maintain the documentation of the telephone system configuration and line
patching
.Maintain ‘back-up` of all network devices- PBX and other software related to
communication systems (call accounting- high speed internet)
.Understand all the hotel network infrastructure and communication system
.Maintain sufficient spares of all telephone and network devices
.Maintain the inventory and the allocation of all network and communication
equipments
.Respond to all users and guest request and provide them with adequate network
support
.Carry out preventive maintenance program on the hotel network and telephone
system
.Responsible for the high availability of the high speed internet system-
gateway- internet line and VPN tunnels
.Ensure that all voice and data cabling is structured- properly organized and
labeled

Education- Qualifications & Experiences

You should have a degree within the information technology field and previous
experiences in the same role along with a proven knowledge of all network and
communication systems. A good command of English and the ability to fault-
find and rectify subsystems are essentials.

Digital Asset Consultant – ATKINS – Dubai

Atkins global logo

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Atkins global logo
Atkins global

Consultant – Digital Asset Management – (UAE/KSA/Qatar)
ME-006175
Construction, Management Consultancy
What we are trying to do
 
Deliver diverse Digital Asset Management projects, covering anything from implementing innovative uses of new technology, formulating national guidance, providing strategic direction for asset management policy and using data and analysis tools to develop works programme
Transform and grow the Middle East region approach to asset management across the transportation, buildings, energy, defence and power sectors
Guide clients through solving some of their most complex challenges by providing a unique combination of management consulting, technology, and engineering expertise
Aging assets, funding shortfalls, evolving government priorities and emerging disruptive technologies; infrastructure owners and operators are facing a multitude of challenges.
Clients are increasingly leveraging multi-disciplinary experts utilizing a solutions-driven approach and a solid foundation in engineering practices to meet their organization’s challenges
What we are looking for

Digital Asset Management Consultants to support our clients in the Middle East Region for the Digital Asset Management Market.
The role will work with the MEA dAM business unit of Atkins, as well as the Global dAM team at Atkins to support a pipeline of services and technology-based opportunities.
This role will deliver offerings across dAM domains, including: Asset Investment Planning, Asset Performance Management, and Enterprise Asset Management – and will also work with related domains and technologies, such as: BIM, GIS, IoT, decision support and analytics. The role will be broad in terms of markets and offerings, but a focus will be put on Transport (Aviation, Highways), Energy, Buildings, Water and Defence from a market perspective, and Asset Investment Planning, decision support and analytics from a domain perspective.
As part of our growth strategy, we are investing in our digital Asset Management (dAM) capabilities as well as partnerships that allow us to bring new offerings and delivery models to our clients.
This encompasses software applications, system integration services and managed services.
Key Deliverables and Responsibilities

Working with the central DAM team and account directors to formulate key account delivery plans, identifying opportunities for new service delivery.
Part a leading presence in the Asset Management ecosystem, establishing strong relationships with clients.
Ability to understand, describe and deliver solutions and features can address the business issues customers are facing.
Work directly with clients to improve their business processes and lead business transformation efforts
Help manage projects and multi-disciplinary project teams
Independently perform qualitative and quantitative analyses, document findings and present project outcomes
Support the team on regional delivery plans / partnering activities to fill in gaps and broaden DAM portfolio.

Associate Sales Representative wanted – CISCO – Dubai

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Associate Sales Representative – Bachelor/Master (Graduate) – UAE
JOB ID 1237139
Program start date: July 2019
Training hub during 1st Year: Amsterdam, Netherlands
Location after the training: Dubai, United Arab Emirates
 
What You’ll Do:
You’ll be part of our Cisco Sales Associates Program (CSAP), an award-winning graduate training program for young talent aspiring to move into sales or engineering roles. For the first part of the program, you’ll learn about the latest technology advancements and how to effectively sell them. During the second part of your CSAP year, you’ll further develop your skills through an On-the-Job Experience in the Global Virtual Sales and Customer Success (GVS&CS) organization.
 
The program, while challenging, will push you to become the best version of yourself. You’ll be encouraged to pursue industry-standard certifications, be assessed and coached through customer simulations and on-the-job activities. We’ll offer you a safe and fun environment to practice what you’ve learnt, all the while providing you with feedback to develop your potential. Thanks to this rigourous training plan, we’ve earned a strong reputation within our internal sales organization.

Upon graduating from CSAP, you’ll transition into a Virtual Account Manager role in GVS&CS where you’ll ultimately accelerate your career into more senior sales roles. You’ll build strong relationships with existing accounts, working closely with them to understand their business strategy and uncover new business opportunities. You’ll partner with Sales Engineers and together you’ll position the benefits of our Cisco solutions to your customer, using our market-leading collaboration tools.

Who You’ll Work With:
You’ll train alongside incredibly talented individuals, like yourself, from different countries and diverse backgrounds. Early on, you’ll make longlasting friendships and belong to a rich human network that will support you throughout your career. As a successful Associate Sales Representative (ASR), you’ll learn to discover, build and drive new opportunities with our Cisco partners while collaborating with Cisco engineers to provide technical solutions that drive business outcomes for our customers. You’ll learn from top experts and coaches in a unique classroom setting where we use our own ‘state-of-the-art’ collaboration technology. You’ll have your own mentor, a CSAP alumn who’s been in your shoes and will guide you in your first year. With a strong Cisco team committed to your success, you’ll gain hands-on education and experience, while receiving an attractive salary and pursuing your career aspirations.

Who You Are:
Technology enthusiast, who enjoys talking about innovation and always keeps up with the latest technology news.
A strong communicator with the confidence to engage and talk to a wide range of people.
Willing and able present your ideas in front of an audience.
View team collaboration as instrumental to achieving success.
Enjoy looking at practical real life challenges and thinking creatively to solve them.
Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.
What You Need To Be Eligible:
Graduate by the start date of the program, July 2019.
Preferably hold a degree in Business and Management, Finance, Marketing and other related degrees. You will graduate from a bachelor’s degree (or higher) with no less than a 2:1 result or equivalent in your country.
Fluent in English and the official language(s) of the country you are applying for, (Arabic)
Hold the right to live and work in the country that you are applying for, without future company sponsorship required. Student visas and temporary permits obtained on your own will not be acceptable.
Willing to relocate for 12 months to a designated CSAP training hub if required. Visa assistance and relocation package to trainings hubs will be provided as required.
Willing to return to your country you applied for, unless otherwise required due to business needs.

Consulting Engineer wanted – CISCO – Dubai

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cisco logo dubaiData Center (ACI) Consulting Engineer
JOB ID
1242750
– Provide Planning, Designing, Implementation, Operation and Optimization services to Cisco Customers around Cisco’s Data Center products and solutions. Participate in the preparation of proposals and Statements of Work. Establish trusted advisor relationship with customer management and teams on Data Center Infrastructure areas and future technology trends
 
– Participates in or leads complex Data Center and Cloud infrastructure (network, storage and compute) design/implementation and migration, performance engineering or problem resolution projects. Solves complex, cross-functional issues that cross many technologies in network, server, storage, O/S, virtualization, consolidation, middleware, security, applications, operations, content switching, caching and/or content delivery networks, and security. Applies good analytic process to help bring any issue to resolution.
 
– Provides technical support for customers during software and hardware upgrades and Proof of Concepts. Delivers migration plans, with a thorough understanding on networked applications and related dependencies. Ensure compliance to delivery methodology operational structure, roles & responsibilities. Participates in weekly status meetings and other ad-hoc interactions with the customer managing specific asks from the customer and managing customer expectations from Cloud Consumption engagements

– Support the PM in resolution of project issues. Track deliverables against the engagement schedule and support the PM track financial, resource and material requirements for the engagements. Ensure smooth closure of engagements using relationship with the customer to guide them to the next step i.e. Sampler service to Assessment Service, Assessment Service to Optimization Service.

– Guide other consultants and engineers, resolving challenges and ensuring customer success

Who You’ll Work With

Let’s change the world together. Work directly with our customers and gain hands on experience and exposure into their networks. Be immersed in a small close knit group of cohorts, to collaborate on a variety of projects that have a real impact. You’ll learn from industry experts. We value your ideas, perspective on how to get things done. Work on network infrastructures. Deliver business solutions and technology solutions from data, security, mobility, and cloud.

Who You Are

Minimum Qualifications:

– Requires BS/BE/BTech degree or equivalent plus related experience in IT industry.

– Broad technical knowledge of the data center and its components: Applications, Storage, Network, Server and projects surrounding their planning, design, implementation, operation, and optimization. Architectural knowledge of virtualization tools and concepts. Architectural knowledge of Three Tiered application environments. Expert familiarity with cloud computing concepts including virtualization, web services API’s, elastic infrastructure, distributed data storage (database, block, object), multi-tenancy, and metered usage patterns.

– Experience with scripting languages such as Perl, Python, or Bash. Python experience is strongly preferred. Networking: OSI Layer 2 (Spanning tree, vPC, EtherChannel, VLAN, etc), Layer 3 switching /routing (OSPF, EIGRP, ISIS, BGP, MPLS, IPv4/6), DNS/DHCP WAN/ISP, network virtualization (N1kv, VRF), basics of higher layer protocols: SSL/TLS, HTTP, real-time traffic (voice/video), NFS, database access protocols. Compute technologies: x86, hypervisor (Openstack/KVM), OS (Linux/Windows), workload mobility

– Storage technologies: file (NAS), block (SAN), object storage, transport (FCoE, iSCSI, etc), replication, backup, and performance. Programmatic control of infrastructure elements (data model, API), integration frameworks and technologies (SP-style).

– Cisco’s Data Center Product Line: ACI, Nexus Products (N7K, N5k, N2k, N1kV), Catalyst products (65xx, 49xx switches), and UCS. Content Switching (OSI Layer 4-7 Switching, Cisco, Citrix or F5 Loadbalancers), Caching and Content Delivery. Strong understanding of SaaS and Application Workloads in context of Data Center Architecture design. Network/Infrastructure Security technologies (Firewall, access control, intrusion detection, intrusion prevention, administrative access control) and Compliance (PCI, SOx, HIPAA).

– OSS / BSS, including: Network Management Systems, Service Delivery, Service Fulfillment (including the network inventory, activation and provisioning), Service Assurance, Customer Care

Desired Skills:

– DC CCIE Preferred.

– Passionate, persuasive, charismatic thought leader capable of quickly establishing executive interest in how to architect, deploy and operate the virtualized data center of the future. Understands and can articulate the value and business advantage of data center virtualization techniques and cloud architectures.

– Strong customer-facing sales and architectural skills. Core expertise to include design concepts, IT analysis/analytical thinking, innovation management, enterprise perspective and process knowledge. Analyzes opportunities with a broad, strategic view; integrates business and technology requirements to achieve cross-domain solutions that work across the enterprise; applies methodologies that are appropriate for multiple users / technology platforms. Client-facing skills to include cross-functional influence, external and internal consulting/partnering.

– Excellent understanding of the industry landscape (competitors and partners). High-level, out-of-the-box thinking, analytical reasoning, and creative problem solving skills. Ability to shift from high-level thinking to realistic and pragmatic execution is essential.

– Solid understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations; Excellent written and verbal communications skills: ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers. Willingness and ability to work with teams, ability to build relationships using an open and respectful communication and collaboration style

– Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication. Cisco best-practice skills to include building relationships, cultural sensitivity, goal alignment, learning agility, and virtual/remote training.

Data Science Analyst wanted – ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/12/30
Ref. JB3847527
Analyst – Data Science
 
Job Description
JOB PURPOSE
 
To apply advanced analytics and data science techniques/approaches and produce MIS reports/dashboards in order to support modeling activities, reporting and campaign execution
 
ACCOUNTABILITIES

Data Science:
Determine and apply the right supervised/non-supervised machine learning technique(s) using all types of data sources (For example; online/offline, structured/unstructured) in order to solve various analytical problems and use cases Measure, document and communicate the pact/return on investment (ROI) of delivered use cases/analytical models and propose necessary updates/refinements in order to maintain the accuracy of developed models Attend forums/seminars/courses and conduct research/reading in order to stay up to date on the latest analytical/big data/machine learning developments and make recommendations/suggestions on the most effective modeling approaches
 
Reports and Dashboards
: Develop consistent/standardised report formats and continually refine ‘on demand’ MIS/dashboards for key stakeholders in order to ensure/maintain accuracy of information/data provided

Policies, Processes, Systems and Procedures:
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management
: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service
: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 2 – 4 years of experience in data science with knowledge of advanced analytics techniques and big data tools and hands on experience of business/data analysis

Minimum Qualifications

Bachelor’s Degree in Statistics, Physics, Mathematics, Computer Science, Engineering or related field

Knowledge and Skills

Knowledge of machine learning and data mining techniques (Regression, decision tree, neural network, random forest, SVM

etc.) and statistics concepts

Experience in handling large amounts of all types of data from different sources

Proficiency with SAS and SQL

Experience with visualization tools (Tableau, QliK Sense, SAS VA etc.)

Microsoft Office (Word; excel and PowerPoint)

Knowledge of programming languages (Python, Java, Scala, R)

Experience with the Hadoop ecosystem (MapReduce, Hive, Pig, Spark, HBase etc.)

Ability to work in a multidisciplinary environment (IT, Business, Marketing etc.)

Analytical and data interpretation skills

Planning and time management skills

Written and verbal English

CDA Project Manager wanted – CISCO – Dubai

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JOB ID: 1243672
 
Project Manager, Country Digital Acceleration, Middle East
Location: Dubai, United Arab Emirates
Area of Interest: CDA Team, Sales
Job Type: Professional
Technology Interest: IOT, Digitisation
 
What You’ll Do

As a member of the CDA Team, you will work directly with Middle-East sales teams, uncovering and targeting incremental bookings opportunities, overseeing the development and execution of CDA programs and projects in the Middle-East region, collaborating with local resources to maximize success of engagements over the three-year project lifecycle with a focus on the sustainable legacy of the ongoing programme. Maintain frequent and direct link with Government Affairs contacts and EMEAR sales teams to foster cross-functional benefits and ensure regulatory compliance.
 
Responsibilities include:
 
• Develop, monitor, and be a catalyst to achieving the program business plan in EMEAR working in conjunction with the local sales teams and relevant external partners and clients
 
• Form part of a close working team with the CDA EMEAR lead, the CDA Middle East lead and the rest of the global CDA team
 
• Form part of a close working team with the local Middle East sales, engineering and business development functions

• Orchestrate cross-functional team members to deliver complete and successful business solutions.

• Be a trusted advisor to customer engagements, sharing best practices elsewhere, understanding and putting their needs first, while ensuring a mapping to relevant policy priorities of governmental leaders.

• Identify and develop new business opportunities that can assist customers, would benefit from seed investment, and would map to broader policy priorities.

• Deliver accurate business metrics, reporting project level metrics, investments, timetables, forecasts and pipelines.

• Anticipate any change in the opportunities, market, political and customer needs and requirements that could affect the overall revenue target.

• Support the wider Middle East CDA programme from a reporting and financial management perspective

Who You’ll Work With
The Country Digital Acceleration team harnesses the power of Cisco to scale and speed the technological transformation of societies worldwide. Currently with activities spread across 22 countries and two U.S. states, the program is a catalyst to achieve advances in economic development, entrepreneurship and innovation, research and education, and national infrastructure. In the process, it helps to fulfill Cisco’s corporate vision of changing the way we work, live, play and learn.

This position will support the development and execution of Country Digital Acceleration programs in the Middle East region reporting directly into the CDA Team lead for EMEAR.

Who You Are
You have extensive sales experience in the Middle East, with a comprehensive knowledge of government and the public sector, engaging with sales and business development teams, and have a great sense of collaboration and a results-driven mindset. You take initiative, can handle a busy schedule with ease, and thrive in a busy environment. You need to be able to work independently while also collaborating with, and supporting, other team members.

Our minimum requirements for this role:

· Experience in a technology sales environment with experience of project management and business development in the Middle East

· Outstanding track record of performance

· Strong team working and influencing skills across virtual and global teams

· Excellent communication and presentation skills

· Broad technology awareness and an strong interest in IoT and Digitisation

· English and Arabic language fluency required

· Excellent organization, project management and problem-solving skills

· Ability to operate with a high degree of autonomy

· Comfortable collaborating with global/regional/local colleagues as part of a physical or virtual team

· Self-motivated and proactive with the ability to motivate and influence others

· Strong knowledge of sales forecasting, tracking and ordering systems

· Bachelor’s degree required

· Experience working with government leaders and business executives in the technology industry is a plus.

Associate Consulting Engineer – CISCO – Dubai

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JOB ID: 1242377
Associate Consulting Engineer – Bachelor/Master (Graduate) – UAE
 
Program Start Date: March or September 2019
 
Location: Krakow, Poland for the first 6 months and then UAE, DUBAI
 
About Cisco:
 
It has never been a better time; to lead, inspire and innovate. Today at Cisco we are building teams that are expanding our technological capabilities in exciting new ways across mobile, cloud, security, IT, collaboration and big data spaces, including software and consulting services. Through the Internet of Everything we transform our customers’ businesses worldwide. We are pioneers and have been since the early days of connectivity. We work with customers across all sectors so your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and beyond. There are over 3 billion people and 10 billion connected things in the world now, and over 50 billion estimated in the future, your career has exponential possibilities at Cisco. Join us to collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to Work.

What you will do:
 
By joining the Customer Experience Delivery team you will become a trusted advisor to our customers. You will consult with them to build a solid, long-term relationship, providing thought leadership in solving their technology challenges and supporting them in achieving their business outcomes. On a day to day basis this involves working with them directly to review their technical business requirements in order to propose new technology designs that will meet their current and future needs. This will involve the provision of a range of

IT consultancy services and the creation and presentation of project documentation incorporating elements design, implementation and testing in line with Cisco standards.

On an average day this means:

* Building and maintaining relationships with a variety of international customers

* Navigate customers through evolving technology and digital transformation

* Prepare customer’s business and technology infrastructure for emerging trends

* Propose and review data center, cloud, network or security designs exceeding business specifications

* Install, configure, and integrate new solutions or applications of Cisco and Third Party solutions

* Keeping an eye on the ever increasing security requirements and constantly evolving threat landscape

* Manage or optimize existing network or cloud infrastructure with redundancy and risk mitigation in mind

* Solve technology and software problems that cross a broad range of technologies, help reduce risk and increase operational efficiency

* Opportunity for travel and face-to-face customer consulting as required

* Building a specialization in a specific technology, customer or market segment, based on broad general training

Account Manager wanted – CISCO – Dubai

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cisco logo dubaiJOB ID: 1245947
 
The Account Manager in Cisco is the key contact for our customers. You will own and nurture the relationships, building and executing the sales strategy.
Imagine participating major transformational projects in industries from manufacturing to retail to government. Imagine helping countries transform the citizen experiences, banks reinvent the customer experience, energy providers become more efficient. You can do it today with us.
Your success will reflect in sales achievements, long term customer relationships and satisfaction.

In this job you will:
 
* Focus on an outstanding customer experience and become your customers’ trusted advisor.
* Own and develop the Cisco Account Management Business Plan.
* Orchestrate cross-functional team members to deliver complete business solutions.
* Work closely with the Cisco Partners team, to drive the strategy and delivery of new solutions, products and services.
* Plan and execute the sales strategy in order to meet the agreed milestones and timescales and to ensure that sales targets are achieved or exceeded.
* Identify and develop new business opportunities.
* Deliver accurate business metrics, monthly forecasts, weekly commits and pipeline development reports.
* Anticipate any change in the opportunities, market, customer needs and requirements that could impact the overall revenue target.
At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

Who You’ll Work With
We are Cisco Sales. We sell solutions and products that make our customers successful.
Our focus is to find and solve their most critical problems and help them harness new market opportunities.
We anticipate our customers’ needs, as the world shifts in an unprecedented transformation and technology impacts everything.
You will join a team of highly skilled Sales professionals working with Pre-Sales and Technology specialists.
Join the Sales team in Lebanon and make amazing things happen.

Who You Are
* You bring 8-10 years of sales experience in a dynamic IT, Software, Services and Solution business.
* Minimum BA degree in a business discipline or equivalent.
* Demonstrate success in achieving and exceeding sales targets.
* Able to understand, articulate and position the value of a technology-based solution to the customer.

* Able to articulate Service Provider solutions.
* Write and speak English fluently.

* Able to perform under stress.

* You bring experience in Executive Selling.

Desired Skills
* Mastery in developing trusted customer relationships up to C level.
* Ability to match customer needs with state of the art technology solutions and partners to deliver them.
* Negotiation skills to craft solutions that are beneficial to our customers, partners and Cisco overall.
* Confidence in applying business and financial expertise to identify and qualify opportunities.
* Excellent written and verbal communication.
* Ability to leverage and engage internal resources such as Marketing, Technology Experts, Services and others.

IT Supervisor wanted – Towers Rotana – Dubai

Towers rotana hotel Dubai

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Towers rotana hotel Dubai
Towers rotana hotel Dubai

Expiry Date: 2018/12/21
Ref. JB3845266
Information Technology – Information Technology Supervisor
Towers Rotana

Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Supervisor your role will include key responsibilities such as:

•Monitor the operation and security of all computer hardware and ensure that it is operating properly

•Serve as primary contact for all servicing of computers, printers, etc.

•Maintain a sufficient inventory of all office and computer supplies

•Maintain all hardware and software logs updated as per departmental working procedures

•Maintain the documentation of all hardware configuration and inventory

•Maintain the documentation of the telephone system configuration and all MPT lines

•Understand all the department working procedures and perform the related tasks as described

•Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.

•Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)

•Respond to all users request and provide them with adequate support.

Skills
Education, Qualifications & Experiences

You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

Senior Manager wanted at ATKINS – Dubai

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Atkins global logo
Atkins global

REF: YI0000041
 
The Busines Operations & Technology service line within Atkins Acuity have been successful in securing a number of Digital Transformation Opportunities including Damac BIM Integration, DEWA BIM Transformation and RTA CM & CIS.

In order to grow the team and expand its capabilities we aim to recruit a Senior Manager with a specialism in digital transformation.
The Senior Manager Digital Transformation will be primarily responsible for providing professional advice, guidance and training to clients in a of the implementation of digital technologies, primarily within the Construction industry, to improve operational performance.
They must understand and translate customer needs into business and technology solutions and provide a pathway to successful implementation.
They must also drive decisions and provide consultation around digital transformation, the customer transformation roadmap, and ensure technology and business solutions align with business requirements.
The candidate should have a strong management consultancy background preference will be given to those who have experience working for one of the Big 4 consultancies or leading strategy houses.
The Senior Manager Digital Transformation will work closely with Clients, and their stakeholders, to assess their business and support them in developing a solution that will enable achievement of their corporate goals and objectives.

In performing they will also serve as the voice of the end user and as a voice for change to drive lean-agile practices within the Clients business.
They will also possess strong communication and influencing skills to help communicate the benefits realized through the transformation.
The candidate shall have the ability to source new opportunities in the market, convert these into wins, and lead the delivery of the acquired project ensuring that it is completed on time, budget and in accordance with Client requirements.

SNC Lavalin’s Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the world’s most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.

Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.

Required Skills and expertise

Experience in developing digital strategies and implementing digital transformation in large organisations
Strong understanding and experience in an asset intensive industry i.e. Aviation, Utilities, Oil & Gas, Rail, Highways
Experience and understanding of Infrastructure Asset Management i.e. ISO 55000
Proven ability to work in a customer facing/consulting environment
Experience leading projects through all phases of the lifecycle
Strong analytical skills, creativity and communication skills to encourage clients to execute their digital roadmap.
Strong Presentation skills

Digital Asset Coordinator wanted at ATKINS – Dubai

Atkins global logo

APPLY HERE

Atkins global logo
Atkins global

Coordinator – Digital Asset Management
ME-006136
Management Consultancy
The role of the Digital Asset Management Coordinator is an exciting and rewarding opportunity for the right individual to build upon their experience in all areas of project coordination, with a specialism in project planning, scheduling and delivery.

The role will work with the MEA DAM team to develop bid proposal plans (from high level indicative plans to more detailed L4 & L5 project delivery plans).
 
The role will also require working extensively with client organisations to ensure our projects are planned, scheduled and delivered to the highest standards.
 
The DAM team develops and delivers projects across all market sectors and requires flexibility and innovative thinking in approach to ensure the best solution is always delivered to the client.

This is an exciting opportunity for an individual to join to a growing market and help shape the future of DAM for Atkins both regionally and on a global scale.

What we are trying to do

Deliver diverse Digital Asset Management projects, covering anything from implementing innovative uses of new technology, formulating national guidance, providing strategic direction for asset management delivery and using data and analysis tools to improve client decision making abilities
Transform and grow the Middle East region approach to asset management across the transportation, buildings, energy, defence and power sectors
Guide clients through solving some of their most complex challenges by providing a unique combination of management consulting, technology, and engineering expertise
Aging assets, funding shortfalls, evolving government priorities and emerging disruptive technologies; infrastructure owners and operators are facing a multitude of challenges.
Clients are increasingly leveraging multi-disciplinary experts utilizing a solutions-driven approach and a solid foundation in engineering practices to meet their organization’s challenges
Atkins provides a range of digital Asset Management (DAM) services in the Middle East and Africa which includes Geospatial services, information data management, Asset condition survey, Asset Investment Planning and Asset Performance Management.

The DAM Market is rapidly expanding in the Middle East and Africa and we are looking to support the growing team with a project Coordinator.
The aim is to support the bidding and delivery of projects by ensuring projects are well planned and scheduled throughout the bid, mobilization, delivery and close-out stages.

Should be strategic thinking, combined with a hands-on approach; detail-orientated and able to translate that into successful implementation
Possess excellent stakeholder management and influencing skills
Customer driven with a focus on providing a professional service
The ability to communicate fluently and concisely to all levels of an organisation
Team player with ability to work alongside high-performing multi-skilled teams
A balanced and positive attitude
Ability to think ‘disruptively’ and challenge the status quo
Expert user of Primavera P6, Microsoft Project and Microsoft Excel
Proven experience in a comparable role
An ability to bring innovative approaches to client problems
Experience with client relations management
Bachelor’s degree in a relevant field (Engineering, Project Management, Business Administration etc.)
5+ years’ experience in directly relevant endeavours
PMP / PRINCE2 certification is a plus
Rewards & Benefits

We offer an excellent package which includes:

A competitive salary
Transportation allowance
Medical and life insurance cover
22 calendar days annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Assistance Programme

Sr. Manager, Business Applications wanted at Ghassan Aboud – Dubai

Ghassan Aboud Group Dubai

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Ghassan Aboud Group Dubai
Ghassan Aboud Group Dubai

Job Description
 
We are currently looking for a Sr. Manager Business Applications to provide leadership and direction in the design, implementation and support of business application systems for the group. This is a highly technical role and will lead the application, development, maintenance and improvement of delivery operations for a portfolio of business applications to deliver IT service improvement to the business.

Responsibilities :
 
Managing the Application Development and Maintenance delivery of respective applications through direct and direction staff and directs the development teams in the areas of scheduling, technical direction, future planning and standard development practices.

Meets scheduled milestones to ensure project/program objectives are met in a timely manner and has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing systems analysis and application development projects and programs.

Report Application Development and Maintenance related performance to the business taking action where necessary to address performance issues.

Ensure compliance with best practices in Application Development and Support including establishing governance, standards and polices in this area

Participates in budgeting and capital equipment processes and quality improvement activities for the Applications Team.

Coordinate Application Development and Maintenance communications to the business (e.g. Incident alerts, change management etc.).

Monitor critical application governance and report on service level performance, generating improvement actions where necessary.

Ensure that every critical application have a technology roadmap, to maintain related hardware and software and reduce operational risk from out-of-support infrastructure in collaboration with other teams.

Manage customer satisfaction and service improvement programs, as well as escalation and complaint management.

Approve operational readiness for projects and releases.

Contribute to the definition of new vendor services in close collaboration with Senior Management and peers.

Ensure supplier and partners plans align with and support IT planning.

Work with the business to ensure that the disaster recovery capability meets business requirements, including planning, performance of testing, communication and restoration of services in response to a major outage or disaster, as well as setting up IT services at Disaster Recovery sites in coordination with the business and infrastructure teams.

Ensure compliance with appropriate internal control requirements for both internal and external suppliers, and provides assistance and support for audits, where applicable.

Successful deployment of application service related change programs.

Basic Qualifications

Bachelor’s Degree in Computer Science or Information Systems

Typically has 10 to 15 years of IT and business work experience including managing team(s) in systems analysis and/or programming functions. In dept knowledge of ERP systems implementation and Support of platforms like SAP, NAVISION, EPICOR etc.

Manages a team of System Analyst and Technical staff of Developers and Testers both FTE and Contractors. Reporting into the Group Head Of IT.

Automation Software Engineer wanted at CISCO – Dubai

cisco logo dubai

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cisco logo dubai
Automation Software Engineer – SIO
JOB ID 1239888
Cisco’s Advanced Services (AS) Software Integration and Orchestration (SIO) team is looking for a Senior Software Engineer to work on design, develop, build, test and integration of Automation & Orchestration solutions. The team works with large Service Provider and Enterprise customers to help transform their networks to virtualized, automated, cloud enabled, self-healing and secure network systems. The Automation solutions cover both physical and virtual infrastructure including Network Function Virtualization (NFV), Hardware/Software Disaggregation, Cloud, DC, WAN, Mobility and Security infrastructure.

The Software Developer role is to work with team of software developers working on Automation solutions leveraging software products & tools from both Cisco and non-Cisco (OpenSource, 3rd party) vendors. The Automation solutions may be comprised of software products & tools such as Network Services Orchestrator (NSO), NFV solutions to automate Cisco and 3rd party Virtual Network Functions (VNFs), Ansible, OpenStack, Open Network Automation Platform (ONAP), Integration Middleware, Workflow Management and UI/Portal systems.

Who You are

The Team is comprised of Automation Architects, Software Development Leads and Software Developers who work on customer’s software integration, automation & orchestration projects. The work activities are;

understand customer requirements
advise customer on possible solution options
design the solution
implementation of solution using Cisco and 3rd party products with potential extensions and customizations
integrate into existing customer’s OSS/BSS systems
package and deploy solution in the target environments
perform integration, system & acceptance testing in various non-production as well as in a customer’s production environmet
provide day-2 support and ongoing optimization.

Who You’ll Work With

The Team interacts with Customer, Business Units, Sales team and Technical Services during the lifecycle of a project through Presales scoping/Proof-Of-Concept/Project delivery/Optimization. The role is to work in a small team of software SMEs spread globally.

Responsibilities & Qualifications

The role of Software Developer is work in small team of software developers & automation architects to build and deliver integration, automation & orchestration solutions. Internally, the person works with the virtual team of developers and testers and externally, the person may work with customer’s technical leads and middle management.

The candidate should be able to perform the following activities: comprehension of solution requirements & documentation, solution architecture & design, Test-Driven and Behavior Driven development (TDD/BDD), software customization, software deployment architecture and software packaging, integration, system and customer acceptance testing for the customer’s software solution.

Candidate must be experienced on Agile Software Development methodology.

The candidate should have prior experience (about 3-5 years) of delivering on complex and highly scalable software projects.

The candidate should have strong verbal and written communication skills, with the ability to work effectively across internal and external organizations. The person should be self-motivated and able to work independently and/or in support of small teams

Desired Skills

The person should have skillsets on most of these software technologies:

Hands-on experience with programming languages like Java, Python, JavaScript, No-SQL & Relational Database
Hands on experience with software integration – Web Services (SOAP/RESTful), ESBs
Working knowledge of network & software configuration tools such as Tail-f/NSO, Ansible, Chef/Puppe
Working knowledge of BPMN workflow engines (jBPM/Activiti or Camunda etc) is preferre
Hands on experience with SDLC tools (Jenkins, Git, Automated Testing Frameworks
Working knowledge of MEAN stack (Mongo, Express, Angular & Node.JS) is preferre
Knowledge of Virtualization & Cloud (VMware, OpenStack)
Knowledge of Analytics with Big Data, AI, Machine Learning algorithms
Exposure to networking architectures including DC, WAN, Campus, Mobility, Security is a plus

Information Resources Coordinator wanted at Marriot hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18002PXH
Job Category Information Technology
Location JW Marriott Marquis Hotel Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by Supervisors.

BIM Operator wanted at PARSONS – Dubai

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Parsons logo Dubai

CAD REF 53172
BIM Operator
Dubai, UAE

Through Parsons’ engineering and construction management services, we deliver innovative, safe and sustainable infrastructure in Abu Dhabi, Dubai, Qatar, Oman, Bahrain and Kuwait. Our focus is on delivering air, rail, road and highway transportation; water conveyance and/or wastewater treatment; and land development and public infrastructure to our clients and your communities. Parsons creates interconnected communities and world class infrastructure.

Duties and Responsibilities:
The BIM Operator must possess strong computer CAD/BIM skills and able to produce 3D/2D dimensional models required for drawing preparation as per the local authority’s standards; produce professional drawings and reports for presentation and review. The candidate needs to work closely with the Engineers in developing and finalizing designs of assigned scope of works. The candidate will prepare engineering drawings comprised of basic arrangements, layouts, profiles, sections, surface grading etc; check accuracy of layouts and drawings and make adjustments as necessary; file and maintain drawings to ensure proper back-up. The candidate need to review and clash analysis of the models, update changes as needed and perform cross disciplinary model coordination.

Qualifications:
Engineering degree/diploma in Civil Engineering preferred
Minimum of 7 years work experience in infrastructure projects
Minimum of 5 years with 3D modelling in the design of highway and utilities network
Expertise in Navisworks, Civil 3D and Microstation
Excellent communication skills in English
Good knowledge in Revit will be advantageous

IT Team Leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834764
MPR-13869 IT Team Leader – UAE VAT Strategic

Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support

1.
Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards
Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2.
System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust
3.
System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations
4.
People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

5.
Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
6.
Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards
7.
Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
Minimum Experience
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture
Application development tools
Infrastructure/operating platforms
Software testing
Software change management
Software configuration management
Application support and maintenance
Incident management
Presentation and collaboration tools
Banking functionality and operations
Information security

Knowledge of service tax and their accounting
Operational knowledge of tax life cycle process
Exposure to accounting and regulatory reporting
Application Architecture & Solution Design
Strong database and technical experience spanning across DBs, Integrations methods like Web Services, XML, JSON, SOAP

IT Project Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834770
MPR-15440 IT Project Manager – Application Integration
&nbsbp;
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

1.
Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing

Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards
Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

2.
System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs
3.
Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

Middleware, TIBCO
Enterprise Service Bus (ESB)
Architecture principles including Service Oriented Architecture (SOA) / Web Oriented Architecture (WOA)
Solution Design
Information Security
Agile Software Development, SCRUM
IT Change and Release Management, ITIL
Presentation & Communication

Skills
Minimum Experience
At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Project management
Team management
Negotiation and mediating
Business liaison
Process optimisation
Enterprise architecture
Emerging technology
Infrastructure/operating platforms
Software testing
Software change management
Software configuration management
Application support and maintenance
Presentation and collaboration tools
Information security
Mobility and internet banking technologies
System monitoring and capacity planning
In-depth banking functionality and operations knowledge

IT Project Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834773
MPR-14149 IT Project Manager – Mobility

Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

1.
Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing
Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards
Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

2.
System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs
3.
Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

Skills
Minimum Experience
At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Project management
Team management
Negotiation and mediating
Business liaison
Process optimisation
Enterprise architecture
Emerging technology
Infrastructure/operating platforms
Software testing
Software change management
Software configuration management
Application support and maintenance
Presentation and collaboration tools
Information security
Mobility and internet banking technologies
System monitoring and capacity planning
In-depth banking functionality and operations knowledge

in at least 3-5 of the following; core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ERP and HR systems, ATM/Pos acquiring, telephony and voice systems

· Mobile Application Architecture

· Mobile App Development Technology (iOS, Android), KONY

· Architecture principles including Service Oriented Architecture (SOA) / Web Oriented Architecture (WOA)

· Solution Design

· Mobile Application and Information Security

· Agile Software Development, SCRUM

· IT Change and Release Management, ITIL

· Presentation & Communication

Team Collaboration & Management

IT Systems Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834778
MPR-14101 IT Systems Manager (Digital Marketing)
 
Job Description
To lead and manage technology projects and change initiatives, align technology capabilities with technology and business strategies and needs while effectively allocating resources to support business with the implementation, management and maintenance of the assigned portfolio of banking applications

1.
System Management
Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilised

Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

2.
Project Management and Change Delivery
Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

3.
Business Alignment
Co-ordinate with business stakeholders to understand the business unit’s technology requirements and assist them in translating these requirements into IT project deliverables
Contribute to the identification of opportunities for continuous improvement of IT systems, processes, and practices taking into account international best practice, improvement of business processes, cost reduction, and productivity improvement
Manage business technology initiatives and ensure that technology provisions are alighted with business priorities and requirements

Skills
Minimum Experience
At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Capacity planning
Negotiating and mediating
Portfolio and project management
Data management
Emerging technologies

Enterprise architecture
Information management
Information security
Information technology policy and planning
Information technology service operations
Software engineering and development
Systems analysis and design
Mobility and internet banking technologies
System monitoring and capacity planning
In-depth banking functionality and operations knowledge in at least 3-5 of the following; Core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ATM/Pos acquiring, telephony and voice systems

IT Team Leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834782
MPR-5967 IT Team Leader – IT Treasury, Risk and Wholesale Banking

Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support

1.
Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards
Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2.
System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust
3.
System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations
4.
People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Skills
Minimum Experience
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture
Application development tools
Infrastructure/operating platforms
Software testing
Software change management
Software configuration management
Application support and maintenance
Incident management
Presentation and collaboration tools
Banking functionality and operations
Information security

JP Attached, Good understanding of Risk Management, Credit Approval process and Credit Risk analytical function including basic knowledge on banking products and modules
Working experience in supporting implementation of Credit approval workflow, Limits management, Loan processing and Risk Management Systems.
Experience in requirement gathering, writing functional & technical specifications, UAT support, and transition planning and production deployment.
Knowledge and expertise on basic programming languages & database operations and various types of Integrations method

Data Centre Specialist wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/05
Ref. JB3834787
MPR-13963 Specialist – IT Data Centre
 
Job Description
To conduct the operations of the bank’s Data Centre and provide first level support to ensure optimal availability of services within agreed compliance frameworks, service level agreements (SLAs) and turnaround times (TATs)

1.Site Safety and Security
 
Monitor and perform basic quality controls and
 
maintain the security of the data centres ensuring systems protection against perceived risks and physical security against unauthorised personnel in order to maintain optimum safety standards

2.Data Centre Operations

Conduct end of day operations (EOD and BOD) and NOC activities within the data centre in assigned capacity as per 24×7 three shift requirements (evening/morning/ night shifts) in order to support business functions

Provide first level support for all the systems, applications and network equipment including network patching of servers and systems monitored 24×7 (evening/morning/ night shift) within the NOC to ensure issues are addressed and escalated in a timely manner

Escalate issues to Team Leader and keep up to date information about the progress of problem resolution to ensure issues are addressed, escalated and resolved on time

Support the implementation of changes and new releases across the systems and databases; action access to the privileged systems as per requests received from IT users and control equipment to ensure policies and procedures are adhered to

Oversee movement of equipment in and out of Data Centre to ensure the change and access control process is followed consistently

3.Storage, Archival and Retrieval of Data

Conduct and monitor the backup/archiving, scheduling and restore/retrieval of data as scheduled by users to support business operations

4.Liaison within IT and Other Departments

Coordinate between all IT units, business users and third party vendors to ensure issues related to user access are resolved

Skills
Minimum Experience

At least 5 years of experience in IT data centre banking environment

Minimum Qualifications

Bachelor’s Degree in a technical subject such as Management Information Systems

Professional Qualifications

ITIL or a similar qualification associated with IT service in the corporate environment a plus

Knowledge and Skills

Working knowledge and experience of data centre banking operations and related problems

Written and spoken English