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Job Description – Spa Treatment Manager (PMI01892)Employee Status:
Regular
Spa Treatment Manager
For guests seeking rejuvenation- inspiration and personalized attention-
Fairmont Hotels & Resorts offers a wide selection of luxurious Spa
treatments and experiences. Your leadership and passion as Spa Treatment
Manager will foster an engaged team of Spa treatment professionals whose
exceptional service and skills are turning moments into memories for our guests.
Hotel Overview:
Fairmont The Palm is a luxury- world-class
resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features
391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge.
total of 11 food and beverage outlets on property offer international dinin
options including Little Miss India- Frevo – Brazilian Churrasco experience- Seagril
Bistro- Ba Restaurant and Lounge- Blowfish- Flow Kitchen- The Cigar Room- Vuvuzela an
others . Fairmont The Palm also features an expansive pool and beach area with
a health club- Willow Stream Spa and the Fairmont Falcons Kids` Club.
Summary of Responsibilities:
Reporting to the Director of Spa-
responsibilities and essential job functions include but are not limited to the
following:
Consistently offer professional- friendly and engaging
service
Direct and lead the day to day Spa Treatment operation
ensuring all standards are followed
Promote and sell customized Spa Treatment programs to
conference groups and individuals
Maintain thorough knowledge of competitors; including
location- product offering- pricing- promotion and sales techniques
Ensure team members are familiar with all areas of the
Spa Treatment operation- including product knowledge and retail sales
Assist in the recruitment- development and training of
all leaders and support staff
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned
Qualifications:
Previous experience is an asset
Previous leadership experience within the Spa Treatment
field required
University/College degree in a related discipline
required
Computer literate in Microsoft Window applications
required
Experience in the Hotel industry an asset
Experience and certification in one of the Spa
disciplines of fitness or therapy preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs- remaining
calm and courteous at all times
Visa Requirements: Please note that you must be
eligible to live and work in Dubai. We will assist successful applicants with
the visa process and provide flights and accommodation.