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Job Number 20010060
Job Category Food and Beverage & Culinary
Location Lapita| Dubai Parks and Resorts| Autograph Collection| Jebel
Ali| Dubai| United Arab Emirates| United Arab Emirates
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly
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Lapita is a Polynesian themed hotel| located in the heart of Dubai Parks and
Resorts. A hotel which is dedicated to families and friends who want to stay
close to all the activities that the theme parks will be offering. With 504
rooms| including 60 suites and 3 villas| Lapita is the perfect relaxation
point after a day of adventures and fun. Part of Marriott|s Autograph
Collection this amazing hotel offers five food and beverage outlets| two
outdoor pools and a lazy river| a spa and health club| Luna & Nova Kids &
Teens Club as well as meeting and event facilities. The hotel|s name was
inspired by the pre-historic Pacific Ocean people and their journey and
settlement into the Islands ( the Lapita movement ). The design draws its
inspiration from the exotic Polynesian tropical landscapes| featuring
Polynesian flowers| lagoon-style pools| and themed activities.
JOB SUMMARY
Serve food courses and alcoholic beverages to guests. Answer questions on menu
selections. Communicate with the kitchen regarding menu questions| the length
of wait| recook orders| and product availability. Follow cycle time guidelines
for all meals. Maintain cleanliness of work areas throughout the day.
Communicate additional meal requirements| allergies| dietary needs| and
special requests to the kitchen. Inspect the cleanliness and presentation all
china| glass| and silver prior to use. Monitor and maintain the cleanliness of
assigned tables including ensuring courses are cleared and tables are properly
crumbed. Communicate with guests and other employees and ensure staff is
working together as a team to ensure optimum service.
Skills and Knowledge
Minimum lifting 20 lbs.
Ability to verbally communicate effectively with guests and co-workers.
Pushing| pulling| bending| stooping| upward reaching
Exposure to cleaning chemicals
Exposure to extreme temperatures
Prolonged periods of standing and/or walking
Leadership skills
Training and motivating skills
Systems ( Micros| Fidelio| LMS| Respack| Info time)
Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Inspect grooming and attire of staff| and rectify any
deficiencies. Complete opening and closing duties including setting up
necessary supplies and tools| cleaning all equipment and areas| locking doors|
etc. Inspect storage areas for organization| use of FIFO| and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability| service| safety| and well being
of guests. Complete work orders for maintenance repairs. Assist management in
hiring| training| scheduling| evaluating| counseling| disciplining| and
motivating and coaching employees; and serve as a role model and first point
of contact of the Guarantee of Fair Treatment/Open Door Policy process.