IT analyst wanted by Emirates in Dubai

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IT SERVICE MANAGEMENT ANALYST – 180000PT
Posted Date: 03-May-2018
Closing Date: 17-May-2018
JOB PURPOSE
Perform a continuous cycle of service improvement to the production services that we provide to our customers through rigorous problem, service continuity, availability and capacity planning and management. Define and implement Service Level Objectives (SLOs) and ensure the agreed service levels are met.

Job Outline:
– Utilize analytical skills and tools in order to identify record, trends and analyze all problems that are assigned. Liaise effectively with the incident management teams, application support teams and technical teams to ensure all problems are investigated, diagnosed, have root cause analysis performed and permanent fixes implemented within the agreed terms of the SLO ensuring that these are prioritized by severity and impact criticality.

– Update the known error database with available interim solutions, and provide a monthly report to the line manager. Proactively identify potential issues which might become incidents, communicate the same to line management, and provide cost effective solutions in a timely fashion. Analyze incidents/alerts from EMS to ensure that potential problems are proactively detected and fixed before they cause business impact.

– Conduct detailed impact analysis, capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested. Take end to end responsibility for all problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders. Escalate problems that age and are resulting in recurring incidents for the business.

– Work with the IT Management team of BITMs, ASMs and IT Technical Managers to develop SLOs for Emirates IT customers. Translate the business needs of the customer as defined by the BITM into technical requirements for service delivery infrastructure and liaise with the delivery teams to develop a design which uses standard services wherever possible.

– Ensure that the SLOs and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels. Ensure that the SLOs are supported by the relevant Emirates Group departments (e.g. P&L, HR, Legal) through Operational Level Agreements (OLAs), and by external suppliers via Underpinning Contracts(UCs).

– Own and maintain the service catalogue for all available services to drive standardization and rationalization of all production services. Liaise with IT Strategy and Architecture to ensure the service catalogue supports the strategic directions for IT.

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ADMIN COORDINATOR wanted by Emirates in Dubai

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ADMIN COORDINATOR – MEDICAL SERVICES – 180000Q4
Posted Date: 06-May-2018
Closing Date: 06-Jun-2018
JOB PURPOSE
To supervise the administrative operations and reception of the Emirates Group Medical Service. This involves overseeing systems and processes to ensure the clinic administration operations are effective and efficient.

Job Outline:
– Supervise and monitor the medical and dental rosters to ensure appropriate number of clinical staff deployed to provide clinical coverage for the service.
– Use long, medium and short term planning to avoid any disruption to service and cover periods of absence taking into account different levels of coverage, skills, peak times and operational requirements.
– Manage the appointments booking system ensuring appointment slots are released in a timely manner and are utilised effectively. Working closely with the contact centre Team Leader and reception Team Leaders.

– Communicate effectively with internal and external customers and departments, including but not limited to, staff, dependants, flight operations, cabin crew service centre, human resources, finance, General Civil Aviation Authority (GCAA) and Dubai Health Authority (DHA).
– Delivering excellent customer service and ensuring adherence to confidentiality policy at all times by the entire team.
– Coach staff on the job by using professional knowledge to ensure consistently high standards are maintained.
– Liaise with and advise the Admin Controller in developing training plans to ensure the necessary mix of skills available within the team.
– Performance manage staff ensuring compliance with company and clinic policies and procedures.
– Manage disciplinary and performance problems including back to work interviews, keeping the Admin Controller informed and escalating as appropriate.
– Monitor and control reporting requirements both internal and external.
– Ensure data entry is accurate and timely and meets regulatory requirements. This will include but is not limited to internal reports relating to clinic activity, reports to determine salary deductions, results and recall letters and reporting in line with DHA requirements.
– Liaise with and co-ordinate with Dubai Health Authority on behalf of the clinic related to licensing of the clinic and health professionals and education events. Act as the point of contact for all DHA queries and ensure the clinic meets licensing requirements.
– Manage front line and over the phone complaints. Investigate and respond to complaints and queries as directed by Admin Controller.

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ADMIN OFFICER wanted by Emirates in Dubai

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ADMIN OFFICER – MEDICAL SERVICES – 180000Q3
Posted Date: 06-May-2018
Closing Date: 06-Jun-2018
JOB PURPOSE
The job holder is responsible for managing and developing a team of Administrative Staff to provide a consistent, efficient and responsive, customer-oriented specialist service to an internal customer base.

Job Outline:
– Establish and prioritise department policies, processes and procedures into discrete tasks with clear accountabilities.
– Ensure delivery of department and corporate requirements in liaison with internal and related functions
– Provide effective hands-on supervision and day to day management of an Admin Team. Responsible for their performance management, providing timely feedback and coaching when required.

– Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks.
– Responsible for resolution of operational issues, establishing root cause and implementing action to resolve.
– Identify and deliver improved working methods/practices.
– Ensuring the quality of the content of information appears in the internal systems and timely updates.
– Continuously review working practices to enhance productivity, role enrichment and the delivery of services to the departments requirements.
– Manage the efficient maintenance of personnel systems and records for all staff within the Department.
– Analyse the data against pre-determined limits/benchmarks and Company regulation.
– Work closely with internal and partner departments to ensure effective use of resources.
Specific to Medical Services;

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HEAD OF EXPERIENCE ENABLEMENT wanted by DNATA Dubai

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United Arab Emirates
HEAD OF EXPERIENCE ENABLEMENT – 180000KU
Posted Date: 19-Apr-2018
Closing Date: 18-May-2018
JOB PURPOSE
To lead, oversee and govern the end to end employee experience solutions across the Emirates Group, establishing internal operational excellence in order to enable continuous capability development supporting EK Group Strategy.

Job Outline:
– Lead the design and implementation of learning experience standards across the group in consultation with the business, regulators and group wide specialist learning delivery units
– Strategically deploy support to the business for the design, development and delivery of business critical learning solutions
– Ensure L&T products promote the Emirates Group values and are strategically aligned with business intent

– Govern the group learning experience, ensuring that all regulatory and compliance requirements are met in partnership with the business
– Drive effective utilisation of departmental resources to support strategic projects based on capability matrix of the experience resource pool
– Liaise with vendors to ensure any third party investment is aligned to the learning experience standards and meets all regulatory and compliance requirements
– Lead the evaluation of employee experience interventions effectiveness in line with international best practices and provide timely reporting to leadership and the business
– Establish and maintain relationships of strategic partnership with the key stakeholders of the Strategic Learning Council
– Direct the financial management and efficiency of the department and create on-demand reporting on performance and impact for leadership
– Lead, manage, mentor and develop a team. Foster a collaborative, high-performance, friendly and passionate team environment to ensure the development and retention of critical talent within Emirates
QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent): Minimum Bachelors level qualification in a related field
– Masters level qualification would be an asset

– Minimum 10 years in Human Resources- Training

– Experience in a learning and experience enablement leadership position
– Experience in continuous improvement and process enhancements with a focus on operational excellence
– Experience in LMS administration, reporting and learning innovation
– Train the trainer experience and experience in evaluating learning delivery standards is an advantage
– Experience in managing a team of professionals

– Able to manage a complex network of operational responsibilities to cultivate an exceptional employee experience
– Able to use initiative and take responsibility with a positive can-do attitude to deliver effective results
– Self-motivated with an intellectual curiosity, a strong growth mindset and the desire to constantly improve
– Able to form effective relationships with executives and senior leaders
– A strong leader of people and teams as well as an excellent team player
– Strong in relationship management and engagement with external consultants Excellent in facilitation and communication skills, exceptional at collaboration and influence across all levels of an organisation
– A critical thinker with strong analytical skills and the ability to analyse data and create meaningful conclusions which will inform the business
– A desire to continually seek out opportunities for improvement, efficiencies and innovation in your organisational eco-system

 

CHANGE SPECIALIST wanted by Emirates in Dubai

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CHANGE SPECIALIST – DATA ANALYTICS – 180000JD
Posted Date: 04-Apr-2018
Closing Date: 21-Apr-2018
JOB PURPOSE
The Enterprise Analytics (EA) Change Specialist (CS) is responsible for engaging stakeholders participating in BI through effective change management practices. Working with the EA Change Manager the role will focus on the people side of change. The CS will work with the wider BI Analytics Team to support changes, mitigate risks associated with change and promote a more effective return to productivity during times of transition.

The CS will possess good knowledge of change management processes, and will develop a change management approach based on the details of the change and the groups being impacted. They will ideally also have some good knowledge of BI applications contained within them, as well as having a strong understanding of the business functions consuming this information.

The CS will partner internally with the education and training manager and knowledge sharing specialist to execute the change program supporting the businesses analytical capabilities in line with the Emirates Group.

Job Accountabilities

– Support the Change Manager to develop an innovative change management plans and activities
– Execute and maintain detailed change management and stakeholder engagement plans
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with the Change Manager and the Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance

Job Accountabilities

– Support the Change Manager to develop an innovative change management plan and activities
– Execute and maintain detailed change management and stakeholder engagement
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with Change Manager and Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance
QUALIFICATIONS & EXPERIENCE
– University degree in Business, Communication, HR or other related discipline
– 3+ years of relevant business or consulting experience, preferably in change management processes and methodologies
– Computer proficiency with Microsoft Office

Skills/Knowledge
– Key concepts of change management, business intelligence, including data warehousing, BI applications and analytics.
– Key business concepts, particularly as they relate to commercial aviation.
SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

VICE PRESIDENT MEDIA wanted by Emirates in Dubai

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VICE PRESIDENT MEDIA – 180000CK
Posted Date: 05-Apr-2018
Closing Date: 05-May-2018
JOB PURPOSE
The Vice President Media is responsible for developing robust global media strategies and planning frameworks & tools to optimize ROI on media investment for the Emirates Group. The role holder will help drive innovation and excellence across all media disciplines, with particular focus on paid digital channels. He / she will be accountable for performance managing our Global Media Agency and a team of in-house Media Managers / Specialists, while managing the company’s relationships with key global media suppliers as required.

Job Outline:
– Design and develop global media channel strategies as part of the Annual Planning process, based on consumer, brand, and channel insights. Build strong relationships with Advertising, Digital, Social Media, and Sponsorships to drive an effective and efficient customer centric media strategy.

– Drive engagement across key digital and non-digital channels, focusing on all investments in display advertising including retargeting. Partner with SVP Digital to integrate and optimize data across the digital performance marketing mix, improve the use of analytics and attribution modelling, and ensure appropriate investment based on campaign objectives.

– Act as an authority and owner of all paid media investment activities. Develop and implement a governance model which guides, oversees and optimizes brand and performance marketing activities as it applies to manual and programmatic campaign planning and investment. Develop frameworks to set benchmarks and monitor Agency trading effectiveness in offline & online media. Implement a process for regular review of trading strategies against commercial and brand objectives, media cost-efficiency and added value delivery at a pan-national and market level, working with senior leadership in the Agency to take corrective action, if required.

– Drive media agency conversations to improve performance globally and across regions. Responsible to ensure agencies deliver against SLAs. Negotiate, together with P & L, agreements and contracts with media agency and auditors. Enable global and regional brand audits to ensure commitments are being fulfilled.

– Ensure robust provision of syndicated research data (ie: Roy Morgan, Neilsen), providing EK with a clear understanding of the EK addressable market in all territories in which the airline operates. Ensure the on boarding of new markets is managed quickly and seamlessly, supporting our operational expansion. Identify, obtain and use first and third party data to drive investment decisions and optimize plans.

– Manage the annual corporate media budget, based on sound strategic and tactical needs that take into account investments being made behind the brand in other comms disciplines such as sponsorships, PR, social, etc.

– Identify and manage strategically appropriate long-term media partners for Emirates, to deliver strong cross-channel solutions to global and regional markets. Drive decisions concerning out vs insourcing media activities, particularly around the fast-changing area of programmatic and real-time bidding. Manage and ensure implementation of corporate media deals, driving negotiations and involving the media agency when necessary. Establish and implement guidelines and governance for integrated and collaborative agency planning and regular working relationships with creative, digital, PR and other contractual partners.

– Drive channel and regional innovation projects through the Media Managers and ensure their implementation in key markets. Mobilize the media team to be key contributors in the discussions around strategic communications planning as part of the Annual Planning process, both at a regional and global level.

– Directly lead the media team and guide them to improved performance and development to deliver expert consultancy across markets, industries, and channels. Ensure their skill set meets current needs and expectations, and stays up to date.

– Develop capability across CCMB to ensure efficient and effective utilisation of all resources (internal and external) towards delivery of maximized value of media spend.

QUALIFICATIONS & EXPERIENCE
Marketing & Media Communication : 10+ Years

Post Graduate Diploma (12+4 or equivalent) :

Qualifications: Post Graduate Diploma from a professional marketing institution, or a marketing degree / post graduate degree from a university for example a diploma from the Chartered Institute of Marketing preferred Experience in a senior media role in an international media agency. Experience in the airline/travel industry would be a strong point. Supervisory/management experience required.

Knowledge/skills: Must have excellent knowledge of all aspects of international media planning and buying across traditional and digital channels

Leadership Role: YES

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.

DATA ANALYST wanted by Emirates in Dubai

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United Arab Emirates
 
DATA ANALYST – GLOBAL DISTRIBUTION SYSTEMS – 180000IY
Posted Date: 29-Mar-2018
Closing Date: 12-Apr-2018

JOB PURPOSE
Support the Global Distribution System (GDS) Full Content Agreement (FCA) Working Group with data analytics services, reports, analysis and presentations. Empower the GDS FCA Working Group with critical data and industry insights to help them negotiate the best possible set of distribution deals for Emirates. Maintain and manage the content and analysis used in the GDS FCA Working Group negotiating room.
 
Job Outline:

– Analyse GDS volume, revenue, cost and market data from data sources such as BIDT, MIDT, BSP and other data sources to produce insights such as revenue contribution by booking class, point of sale and channel.

– Provide exploratory analysis using different techniques to discover patterns, meaningful relationships, anomalies and predict outcomes and trends to support negotiations and decision making.

– Transform data into action-oriented information through analytic capabilities to enable the business to understand potentially complex challenges and support senior management to take proactive evidence based business decisions to achieve required outcome.

– Work closely with the GDS FCA Working Group to prioritise business and information needs and provide data and insights that drive negotiations and decision making.

– Carry out research to produce summaries of industry developments, competitor behaviour and supplier responses to support multi million dollar distribution agreement negotiations.

– Provide cost of sale data and recommendations to optimise the decision making capabilities of Commercial Operations.

– Prepare summaries, meeting minutes and actions to ensure GDS FCA Working Group keep to agreed objectives and timelines. Produce presentations and reports to assist the VP Distribution Strategy and the GDS FCA Working Group to make informed decisions.

– Drive initiatives to ensure that data analytics related activities and projects provide high quality data and accurate analsysis and interpretation within assigned budget and timelines.

– Work with Group IT and relevant key stakeholders to ensure a foundation of insightful data that supports a specific analysis or application. Act as the link in defining functional requirements between the business and IT.

– Research best practices and keep abreast of tools, frameworks and mechanisms for data analytics to ensure the business is on the right path to using data strategically and smartly.

QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent). Preferably a degree in operational research, statistics, data science or similar.
– Experience in a data supported organisation and ideally with airline commercial systems.

Knowledge/skills
– Demonstrable logical, creative and analytical thinking skills.
– Advanced capabilities in Micro Strategy, Excel and SQL to manipulate MIDT and BIDT data.
– Ability to plan work and meet deadlines, with strong accuracy and attention to detail.

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

CABIN CREW Manager wanted by Emirates in Dubai

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VICE PRESIDENT – CABIN CREW – 180000DU
Posted Date: 01-Mar-2018
Closing Date: 13-Mar-2018
JOB PURPOSE
The role is primarily responsible for the delivery of outstanding and consistent in-flight customer service through the leadership and guidance of cabin crew and the management teams. Its role is to provide approx. 20,000+ cabin crew who are multi-cultural and largely absent crew workforce with superior levels of leadership, direction and management.
Job Outline:
– Accountable for the delivery of in-flight experience by cabin crew, including onboard service, safety, language capability and grooming, thus ensuring the corporate image of Emirates Airlines is represented consistently on every emirates flight

– Drive and implement a strategy for improving the management and performance of the cabin crew team which compromises of 60 managers. To ensure the consistency of the delivery of plans through the creation of a strong performance based culture at all levels of Cabin Crew and Management communities, ensuring that priorities, targets and accountabilities are defined, measured and achieved. To ensure performance measurements are established, communicated prioritized and implemented across all levels of the Cabin Crew Management Team.

– Ensure the standards for a superior internal communication with crew are maintained this includes, increasing organisational awareness and feeling of belonging through mediums such as the crew Portal, increased integration of crew with management or ground based teams, proactive use of the Crew Briefing facilities, personalised admin and query handling service through the service centre, increased frequency of interaction with line managers, increased recognition of good performance.

– Drive the use of the latest technology platforms in enabling real time two way crew engagement for motivation and feedback.

– Collaborative in creating effective and comprehensive mechanisms to support crew performance/ training & development plans and National Development (where appropriate) to continually meet the changing pace and product standard of Service Delivery with both SVP CCT and DSVP Cabin Crew.

– In partnership with DSVP Cabin Crew and SVP CCT critically evaluate all incidents and reasons for service failure, poor incident handling or industrial injuries and develop corrective measures and drive management action. Thus ensuring that EK complies with GCAA and International standards are consistently maintained.

– Identify where changes in policy, performance, or product are required. Where performance related, ensure cabin crew management teams take timely corrective action.

– Lead initiatives where synergies are created to ensure consistent application and standards are met with collaboration across partner departments.

– Empower the Cabin Crew Management teams to identify and implement cost effective and efficient initiatives to support the overall business strategy.

– Drive the concept of Service Excellence Standards by empowering the cabin crew management teams to develop more cost effective and efficient management initiatives supporting the overall business strategy for Service Delivery.

QUALIFICATIONS & EXPERIENCE

In-Flight Service.In-flight Administration : 12+ Years

Degree or Honours (12+3 or equivalent) :

A Masters Degree in Business desirable but not essential. Experience, Knowledge/skills: Airline/Service administration Significant experience of managing large work groups. Cabin Crew management desirable but not essential. Safety Critical Role: No

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.We offer our employee’s competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.
NEXT JOB
Business Analyst

 

SENIOR DIGITAL CONTENT EXECUTIVE wanted by Emirates Airlines in Dubai

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SENIOR DIGITAL CONTENT EXECUTIVE (UX PRODUCT MANAGEMENT) – 18000058
Posted Date: 25-Jan-2018
Closing Date: 24-Feb-2018

• Deliver feature roadmaps and product enhancements across Emirates digital channels that deliver world-class digital customer experiences and achieve business objectives
• Deliver excellent user experience and business outcomes for projects, enhancements, change requests, and communication briefs from MMCs, measured against set and agreed KPIs
• Continuously validate and enhance the digital customer experience through user-centric and data-driven testing and optimisation

Product Delivery
o Deliver Web & Mobile enhancements that are developed within Digital in support of digital goals and KPIs with an ultimate benefit to at least one business unit and/or CCMB
o Coordinate enhancements with IT and internal Digital teams
o Responsible for the user experience and business outcome of projects, enhancements, change requests, and communication briefs from MMCs
o Lead the ideation, wireframing, design, and implementation of new features to deliver benefits to business units and/or CCMB
o Deliver digital customer experiences that are on-brand and best-in-class within the travel industry
o Build strong, effective working relationships with digital agencies and platform vendors to ensure high quality, timely and cost effective results

UX/UI Delivery & User Research
o Identify customer needs and digital opportunities through digital analytics or user testing and research to obtain actionable customer insights
o Use new tools and techniques to improve the quality and efficiency of digital product delivery within UX and also advocate speed-to-market across the entire SDLC
o Ensure digital experiences and UI meet our brand and experience guidelines

Financial Management
o Track and control spend to ensure projects deliver value within agreed time/budget constraints and take corrective / preventive actions as necessary

*CCMB: Corporate Communications marketing and Brand

QUALIFICATIONS & EXPERIENCE

Qualifications:

• Bachelor’s Degree in a relevant field.
• Qualifications in Product Management, Project Management, Agile and/or Digital Marketing is desirable

Experience:

• 2+ years of experience in digital and ecommerce
• Travel industry experience desirable

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

CABIN CREW OPPORTUNITIES for Emirates in Dubai

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EMIRATES CABIN CREW OPPORTUNITIES – 170001C3
Posted Date: 28-Jan-2018

Where could you be tomorrow?

We are looking for exceptional people to join our international cabin crew team based in Dubai. If you share our unlimited curiosity, embrace of other cultures and passion for hospitality, we would like to meet you. If shortlisted, you will be invited to attend one of our global recruitment events.

Before clicking the Apply button here are some things to have prepared:
– An updated CV – you will need to provide details about your previous employment and education history
– Photos to upload
– Be ready to record a Video Interview. Towards the end of the application you will be asked to record your responses to some questions. The video recording opens in a separate window as part of your application.
QUALIFICATIONS & EXPERIENCE
– 1+ year of customer service/hospitality experience
– Educated to at least high school level
– Fluency in written and spoken English (additional languages are desirable)
– At least 21 years old at the time of application
– Minimum arm reach of 212 cms (on tip toes) and minimum height of 160 cms, which will enable you to reach emergency equipment on all aircraft types
– Medically fit to meet cabin crew requirements
– Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures
– As Emirates cabin crew, you will be based in Dubai and will need to meet the UAE’s employment visa requirements
NEXT JOB
Finance Manager – dnata Travel B2C ME&I