Expiry Date: 2018/09/21
Housekeeping – Housekeeping Attendant
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
General Duties and Responsibilities:
Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
Report and submit any items that may have been left behind by the Guest, to the Order Taker
Carry out a professional turndown service as per the standards set
Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
Environment, Health & Safety Responsibilities:
To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects, implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague’s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.
Education, Qualifications & Experiences
You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.