Posted Date: Feb 27, 2018
Expiry Date: Apr 14, 2018
Ref. JB3740378 Citymax Hotels
As a F&B Associate you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials. The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details.
Customer Service and Call Center
Number of Vacancies:
Years of Experience :
Min: 1 Max: 4
Citymax Hotels offers outstanding comfort and facilities of the highest standards while providing extraordinary value for money.
Citymax hotels are now open in Al Barsha, Bur Dubai and Sharjah. The hotels are strategically located in prime business and shopping districts and have a range of dining facilities. The Al Barsha and Bur Dubai properties are also in close proximity to Dubai Metro to offer maximum convenience to customers. All rooms have Internet connections, 32″ LCD televisions, power showers, in-room refrigerators, lockers, a hospitality tray and luxurious beds for exceptional comfort.