Soft Service Supervisor wanted – SERCO – AL AIN – UAE

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Career Opportunities: Soft Service Supervisor – Subject to Contract Award (47323)
Req ID 47323 – Posted 30/05/2018 – United Arab Emirates – Al Ain – Administration/Secretarial/Clerical – Full Time
Soft Services Supervisor (Subject to Contract Award) – Success Profile
Reporting to: Site Manager
Division / Function: IFM
Base Location: Al Ain

The purpose of this position is to develop, coordinate, and manage the delivery of Cleaning Services (including service provider subcontractor performance) in line with the contract deliverables and delivery schedules. This includes the achievement of contractual and internal targets for quality, safety, operations, service reliability and achievement of customer service standards. The Senior Soft Services Supervisor will deputise for the Soft Services Manager in his or her absence.

Structure and reporting relationship

The Senior Soft Services Supervisor will ensure the delivery of the following essential site services: cleaning, glass and façade cleaning waste management and pest control. This will be achieved by managing the performance of the appointed service provider who deliver these services. The role will ultimately report to the Site Manager.

Based on the specific requirement of the role

Key accountabilities

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