Welfare & Accomodation Manager – Four Points by Sheraton Sheikh Zayed Road – Dubai


Job Number 19000EPC
Job Category Human Resources
Location Four Points by Sheraton Sheikh Zayed Road| Dubai| Dubai| United
Arab Emirates
Brand Four Points
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets
pleasure. Where even when you’re global| you can experience the local.
Designed for the independent traveler seeking balance| there’s Four Points.

Reports to the Director of Human Resources. Responsible for staff dormitory
operations| including ensuring the dormitory is in safe and clean and
dormitory policies are followed by employees.


Education and Experience

• High school diploma or GED; 3 years experience in human resources|
management operations| or related professional area.


• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 1 year experience in human resources|
management operations| or related professional area.


Managing Employee Housing Goals

• Based on the Dormitory Enrollment Request| assign rooms to the staff on
check -in day.

• Checks in the staff with the Staff Dormitory Check In / Check Out Form and
issues the linen and key to the staff

• Upon staff check-out from the dormitory| completes clearance as per the
Staff Dormitory Check In / Check Out Form and reports to Human Resources
office for any further follow up.

• Inspects the cleanliness status of the Dormitory Public Areas and the staff
rooms on daily basis and corrects issues as needed.

• Schedules regular dormitory cleanliness inspection.

• Liaises with contractor for pest control on regular basis

• Implements the Dormitory Rules and Regulations.

• Report special disciplinary issues to Director of Human Resources and
educates employees as needed.

• Maintains room key copies per policy. .

• Liaises with contractor to conduct regular checks on the fire equipments and
room electrical facilities; keeps records per policy.

• Works with hotel Loss Prevention Director to organize dormitory Fire Drill
on regular basis.

• Implement the Dormitory Visitor Policy.

• Maintains knowledge of dormitory contract terms and reports/ follows up for
any deviations to the contract.

• Completes the dormitory staff duty roaster per required schedule and submits
for approval.

• Maintains records of dormitory issues (e.g.| maintenance requests| special
staff requests| check in and out details).

• Updates rooming list on weekly basis and submits to Human Resources.

• Assist Director of Human Resources with the Linen Purchase/ Replacement Plan
per appropriate schedule.

• Liaises with Laundry to change the linens on weekly basis.

• Maintains the appropriate amount of store items (e.g.| chemicals| garbage

• Maintains an inventory for all dormitory items owned by the location (e.g.|
bunk beds| wardrobe| linens| electrical utensils| chemicals).

Conducting Human Resource Activities

• Solicits employee feedback| utilizing an “open door” policy.

• Brings issues concerning employee satisfaction to the attention of the
department manager and Human Resources.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors| co-workers| and subordinates by
telephone| in written form| e-mail| or in person.

• Analyzes information and evaluating results to choose the best solution and
solve problems.

• Informs and/or updates the executives| the peers and the subordinates on
relevant information in a timely manner.