Waiter/Waitress – Hilton – Ras Al-Khaimah

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JOB DESCRIPTION
  A Waiter/Waitress is responsible for providing Guests with food and drinks as
requested in an efficient manner and according to proper procedure and bar
regulations.
What will I be doing?
As a Waiter/Waitress| you will be responsible for providing Guests with food
and drinks as requested in an efficient manner and according to proper
procedure and bar regulations. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Maintain the cleanliness of all equipment used during shifts
Maintain cleanliness of the bar and stores to Health| Safety and Hygiene standards at all times
Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
Comply with Company Health and Safety| and Fire Regulations and procedures
Adhere to the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling| high customer service standards| effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the bar| how beverages are prepared (to recipe) and presented| and how Bar personnel are trained to possesss this knowledge and the application of it
Meet or exceed the monthly drink profit margin target