Spa Therapist – the Waldorf Astoria Dubai International Financial Centre

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JOB DESCRIPTION
 
A Spa Therapist for the Waldorf Astoria Dubai International Financial Centre
is responsible for providing professional treatments and services for guests|
including but not limited to body and facial treatments| massages| home care
advice and tour of the facilities. Maintaining safety and cleanliness and
ensuring guest satisfaction regarding all areas of Spa services in accordance
with company standards.
What will I be doing?
As a Spa Therapist for the Waldorf Astoria Dubai International Financial
Centre| you are responsible for the general cleaning of all areas to deliver
an excellent Guest and Member experience. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Attending Hilton Trainings and monthly departmental meetings as require

To ensure high standards of cleanliness in the departmen

To be fully aware of current and future services offered by the hote

Accurately schedule all massage reservations| changes| confirms and cancel massage reservation

Accurately explain spa treatment menu and packages to guests• Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards

Ensure proper cleanliness of locker room| lounge| steam/sauna room| prep room and restrooms

Provides courteous and efficient guest service from point of arrival through check out

Orient the guests through our Fitness facility| greets guests and provides personal guest service

What are we looking for?

A Spa Therapist for the Waldorf Astoria Dubai International Financial Centre
is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role| you should maintain the attitude| behaviours|
skills| and values that follow:

Strong interpersonal skills
Committed to delivering a high level of customer service
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Excellent attention to detail
High standards of cleanliness
Ability to work in a consistently professional and helpful manner
Previous experience in a similar role

What will it be like to work for Waldorf Astoria Hotels &Resorts

Waldorf Astoria provides guests the exceptional environment and
thepersonalised attention of True Waldorf Service that creates a
singularexperience. If you understand the value of personalised attention and
know howto treat even the most extraordinarily different experiences with the
same richlevel of customer service| you may just be the person we are looking
for!