Senior Security Supervisor – Sheraton Mall of the Emirates Hotel – Dubai

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Job Number 19000Z47
Job Category Loss Prevention & Security
Location Sheraton Mall of the Emirates Hotel| Dubai| Dubai| United Arab
Emirates
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Patrol all areas of the property; secure rooms; assist guests with room
access. Conduct emergency response drills| daily physical hazard/safety
inspections| investigations| interviews| and key control audit. Monitor Closed
Circuit Televisions and alarm systems. Authorize| monitor| and document access
to secured areas. Assist guests/employees during emergency situations. Respond
to accidents| contact EMS or administer first aid/CPR as required. Gather
information and complete reports. Maintain confidentiality of
reports/documents| release information to authorized individuals. Defuse
disturbances in accordance with company policies and procedures. Resolve
safety hazard situations. Handle all interruptions and complaints. Escort
unwelcome persons from the property. Ensure compliance with alcoholic beverage
control laws. Call for assistance using proper code responses. Provide proper
paperwork to employees. Assist management in training| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Move at a speed that is required to respond to work situations (e.
g.| run| walk| jog). Read and visually verify information in a variety of
formats (e. g.| small print). Visually inspect tools| equipment| or machines
(e. g.| to identify defects). Enter and locate work-related information using
computers and/or point of sale systems. Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Maintain awareness of undesirable persons on property
premises. Perform other reasonable job duties as requested by Supervisors.

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