Job Description – Security Officer- (Female) (PMI01730)Employee Status:
At Fairmont Hotels & Resorts- ensuring the safety and wellbeing of our Colleagues- guests and visitors is an integral part of our operations. As a Security Officer- your attentiveness- efficiency and commitment will ensure your hotel remains a safe- enjoyable workplace and travel destination.
Fairmont The Palm is a luxury- world-class resort located on the iconic Palm Jumeirah Island in Dubai.
The hotel features 381 guest rooms and suites with dedicated Fairmont Gold rooms and lounge.
A total of seven food and beverage outlets on property offer international dining options including Indian and Mediterranean cuisine and a Brazilian churrasco experience. Fairmont The Palm also features an expansive pool and beach area with a health club- Willow Stream Spa and the Fairmont Falcons Juniors` Club.
Summary of Responsibilities: Reporting to the Director of Security- responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging service
Ensure the overall safety and security of the hotel guests- Colleagues and hotel premises
Act as a member of the Emergency Response Team- responding in cases of fire- accident- safety concerns and calls for medical assistanc
Ensure that any violations to law or hotel policy is investigated and reporte
Respond to all emergency situations and provide First Aid and C.P.R. as require
Correct and report any fire hazards or health and safety hazard
Report and investigate occurrences of accidents- complaints- criminal activity- and crisis situations
Conduct regular floor patrols- cash counts and crowd control
Conduct departmental key control audits and maintain key control records
Maintain computer records of all actions in a Daily Activity Report
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies- procedures and service standards
Follow all safety policies
Other duties as assigned
Previous experience in a Security role required
Must be Arabic speakerComputer literate in Microsoft Window applications required
Certification in CPR First Aid required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs- remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling- pushing- pulling- lifting
Occasional ascending or descending ladders- stairs and ramps
Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.