Sales Executive – The Ritz-Carlton – Dubai International Financial Centre

APPLY HERE

Job Number 19000FMJ
Job Category Sales and Marketing
Location The Ritz-Carlton| Dubai International Financial Centre| Dubai|
United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

The position assists with the soliciting and handling of sales opportunities.
Ensures business is turned over properly and in a timely fashion for proper
service delivery. Assists in leading all day-to-day activities related to
sales with a focus on building long-term| value-based customer relationships
that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; no work experience required

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales
efforts are coordinated| complementary and not duplicative.

• Builds and strengthens relationships with existing and new customers to
enable future bookings. Activities include participating on sales calls|
entertainment| FAM trips| trade shows| etc.

• Develops relationships within community to strengthen and expand customer
base for sales opportunities.

• Assists with managing and developing relationships with key internal and
external stakeholders.

• Provides accurate| complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new
business and/or close on business.

• Supports the operational aspects of business booked (e.g.| generating
proposal| writing contract| customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize
Revenue

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market – competitors’ strengths and weaknesses|
economic trends| supply and demand etc. and knows how to sell against them.

• Assists in closing the best opportunities for the location based on market
conditions and location needs.

• Gains understanding of the location’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy| driving customer
loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow share of the account.

• Executes and supports the company’s customer service standards.

• Provides excellent customer service consistent with the daily service basics
of the company.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service
levels.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

]