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Job Description – Revenue Analyst (FUJ00146)Employee Status:
Regular
Revenue Analyst
Experiencing warm and engaging service in luxurious surroundings is turning moments into memories
for our guests at Fairmont Hotels & Resorts. Apply your analytical and strategic planning strengths as Revenue Analyst- where you will successfully balance inventory and demand to maximize room revenue opportunities and guest satisfaction
Hotel Overview:
Nestled amongst the hidden valleys of the majestic Al
Hajar Mountains- Fairmont Fujairah Beach Resort lies along the coastal region
of Dibba- the second largest town in the emirate of Fujairah. Set against a
dramatic backdrop of rugged terrain- travelers can expect to discover a
destination lauded for its natural beauty- with archeological and heritage
sites all within easy accessibility from the resort.
Summary of Responsibilities
Responsibilitie
and essential job functions include but are not limited to the following:
Manage
demand- forecasting and inventory as it relates to driving
total
revenue opportunity for the hotel
Maximize
total revenues through a thorough understanding of all booking channels-
managing inventory and rate accordingly
Strong
ability to work in collaboration with all profit centers head of
departments to collectively optimize total hotel revenue
Monitor
transient and group booking pace in order to determine pricing and
availability controls for all reservation distribution sources
Monitor
key indicators of hotel performance and third party intelligence sources
to identify revenue opportunities
Liaise
with Reservations- Front Office- Distribution
and Sales to ensure the
highest level of guest service is maintained while maximizing profit
Ensure
accurate and timely preparation of analytical reports
Play
an active role in the strategic plan- marketing plan and budgeting processes
Stay
current with industry changes and how it may impact demand
Prepare
and present weekly analytical reports
Follow
departmental policies and procedures
Follow
all safety policies
Other
duties as assigned
Qualifications:
Previous customer related experience requiredPrevious Property Manager System- CRS and OTAs experience requiredPrevious Reservation/Front Office experiences for 2 years is preferredIDeaS and HBSi working knowledge preferredComputer literate in Microsoft Window applications requiredMust be able to type 25 words per minuteStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs- remaining calm and courteous at all timesLuxury hotel sales experience- having had varied market mix experience
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Visa Requirements:
Please
note that you must be eligible to live and work in the United Arab Emirates. We
will assist successful applicants with the visa process and provide flights and
accommodation.