RC Rak| Al Wadi Desert-Assistant Quality Manager – The Ritz-Carlton Ras Al Khaimah – Al Wadi Desert

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Job Number 19139960
Job Category Administrative
Location The Ritz-Carlton Ras Al Khaimah| Al Wadi Desert| Al Mazraa| Ras
al Khaimah| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Transmit information or documents using a computer. Prepare and review written
documents (e.g.| daily logs| business letters| memoranda| reports)| including
proofreading and editing written information to ensure accuracy and
completeness. Exchange information with other employees using electronic
devices (e.g.| pagers and two-way radios| email). Enter and retrieve
information contained in computer databases using a keyboard| mouse| or
trackball to update records| files| reservations| and answer inquiries from
guests. Operate standard office equipment other than computers.

Follow all company policies and procedures| ensure uniform and personal
appearance are clean and professional| maintain confidentiality of proprietary
information| and protect company assets. Welcome and acknowledge all guests
according to company standards| anticipate and address guests| service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| prepare
and review written documents accurately and completely| and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others| support team to reach common goals| and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards; and identify| recommend| develop| and
implement new ways to increase organizational efficiency| productivity|
quality| safety| and/or cost-savings. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._

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