Manager – Speciality Outlet (German Speaker) – Beach Rotana – Abu Dhabi

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JOB REF: 3840569
JOB DESCRIPTION[
We are currently seeking for ambitious- dynamic- self motivated Food &
Beverage professionals who assist to organize and direct a team that develops
top quality of food & beverage products with prompt- accurate and personalized
service.
As Specialty Outlet Manager of our German Restaurant |Brauhaus| you are
responsible for the short and long term planning and the management of the
respective outlet operations in the front and back of house to achieve
customer satisfaction and quality service while meeting / exceeding financial
goals and your role will include key responsibilities such as:

Supervise good Guest service and serve Guests according to Hotel standard in order to ensure Guest satisfactio

Identify training needs and propose training plans in order to maintain standard of servic

Plan and conduct On and Off job training on monthy basis in order to achieve service standard and knowledge of colleagues
Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries
Be involved in outlet promotional activities
Create new promotions in order to attract Guests and meet revenue target
Prepare duty rota according to the forecast in order to ensure adequate manpower for operational needs
Evaluate performance of team and initiate promotions or internal transfers
Resolve Guests` complaints directly or consult with Outlet Manager to maintain Guest satisfaction
Train personal grooming standard and monitor the weekly checklist in order to keep professional appearance
Monitor hygiene and cleanliness standards in the outlet and upkeep of all service equipment as per Hotel standard

Environment- Health & Safety Responsibilities:

To maintain compliance with all policies and procedures of EHSMS.
Identify risks/aspects- implement corrective action and arrange monitoring where required.
Ensure relevant EHS information is provided and appropriate training is maintained.
Maintain appropriate records as required for EHSMS.
Conduct regular section meetings to discuss EHS issues and ensure consultative structure and colleague`s participation.
Ensure that all reported incidents are investigated and all actions are reported to Department heads to prevent a similar occurrence.

We are currently seeking for ambitious- dynamic- self motivated Food &
Beverage professionals who assist to organize and direct a team that develops
top quality of food & beverage products with prompt- accurate and personalized
service.

As Specialty Outlet Manager of our German Restaurant |Brauhaus| you are
responsible for the short and long term planning and the management of the
respective outlet operations in the front and back of house to achieve
customer satisfaction and quality service while meeting / exceeding financial
goals and your role will include key responsibilities such as:

Environment- Health & Safety Responsibilities:

Education- Qualifications & Experiences

You must be a college / university degree graduate with a minimum of two years
experiences in a similar role with preferable previous experiences in the
Middle East. You should be a computer literate with effective communication
skills and an excellent command of written and spoken English.