Learning & Development Coordinator – Waldorf Astoria Ras Al Khaimah – Al Jazirah Al Hamra

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JOB DESCRIPTION
 
A Learning & Development Coordinator is responsible identifying and providing
training to internal customers to deliver an excellent staff experience while
working with and ensuring that all departments are achieving their training
objectives.
What will I be doing?
As a Learning & Development Coordinator| you are responsible for identifying
and providing training to internal customers to deliver an excellent staff
experience. A Training Officer will also be required to assist departments in
achieving training objectives. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Provide quality training to internal customers
Assist in coordinating and administering Vocational Qualificatio

Adhere to in-house training pla

Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department| HR Manager| and Training Manage

Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basi

Prepare| organise| administer and conduct in-house training courses ie. Recruitment and Selection| Discipline and Grievance
Ensure new employees have received departmental and legal training
Hold monthly Departmental meetings with trainers to ensure training needs are being covered

What are we looking for?

A Learning & Development Coordinator serving Hilton brands is always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role| you should maintain the attitude| behaviours| skills| and
values that follow:

Previous experience in HR/training
Positive attitude
Good communication and people skills
Committed to delivering a high level of customer service| both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

CIPD qualified
Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!