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JOB DESCRIPTION
A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is responsible for managing overall daily operations of the Laundry
Room to deliver an excellent Guest and Member experience while ensuring
quality controls and guest inquiries.
What will I be doing?
As a Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre| you are responsible for managing overall daily operations of the
Laundry Room to deliver an excellent Guest and Member experience. A Laundry
Supervisor will also be required to ensure quality controls are in place and
manage customer service inquiries. Specifically| you will be responsible for
performing the following tasks to the highest standards:
Manage overall daily operations of the Laundry Departmen
Ensure quality controls are in place for all laundry processes| rejecting any exception
Maintain cleanliness of the laundry are
Train| develop| and appraise the laundry tea
Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
Carry out stock takes
Ensure par stocks are maintained
Take receipt of stock and ensure safe storage
Manage customer service issues quickly and effectively
Oversee the issuing of linen via a requisition system
Ensure team members adhere to all Health and Safety Regulations
Carry out any other reasonable task set by the hotel|s management
What are we looking for?
A Laundry Supervisor for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values that follow:
Previous experience within the laundry operations
Good organisational and planning skills
Excellent communication skills
Positive attitude and motivated
Experience within a supervisory role
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Previous hotel or leisure sector experience
Experience within a luxury environment
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!