IT Supervisor – The Ritz-Carlton Abu Dhabi – Grand Canal


Job Number 19147551
Job Category Information Technology
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Al Maqta Area| PO Box
91888| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Install| configure| manage| maintain| test| evaluate| and repair computer
networks| workstations| support server system(s)| supporting
hardware/software| user accounts| and computer/telephone rooms. Train/instruct
users in proper use and security of all systems. Troubleshoot/repair/resolve
technical problems/issues related to computer hardware/software/LAN and
WAN/internet. Respond to program error messages. Provide network
communications support and technical guidance. Refer major problems to
vendors/technicians. Analyze| recommend| and implement process improvements.
Consult with others to assess/analyze/resolve computing needs and system
requirements. Inspect| test| and diagnose computer equipment/systems. Plan and
coordinate information technology-related equipment installations| moves|
additions| changes| and system enhancements. Plan| coordinate| and implement
network security measures. Provide end-user support for all applications. Plan
and manage disk space for entire network. Maintain accurate inventory of all
technological devices. Enter commands and activate controls on computers and
equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager. Maintain confidentiality of proprietary
information; protect company assets. Address guests| service needs; assist
other employees. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Serve as role model and first
point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop and maintain positive working relationships with others; support team
to reach common goals. Ensure adherence to quality expectations/standards;
identify| recommend| develop| and implement new ways to increase
organizational efficiency| productivity| quality| safety| and/or cost-savings.
Move| lift| carry| push| pull| and place objects weighing less than or equal
to 50 pounds. Stand| sit| or walk for extended periods of time. Enter and
locate information using computers/Point of Sale (POS) systems. Move up and
down stairs/ramps. Perform other reasonable job duties as requested by

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._