Housekeeping – Housekeeping Supervisor – Nour Arjaan by Rotana – Fujairah

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nour arjaan fujairah uae lobby
nour arjaan fujairah uae lobby

JOB DESCRIPTION
We are currently seeking for passionate and dynamic guest focused Housekeeping
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
 
As a Housekeeping Supervisor you are responsible to supervise the team of
Housekeeping Attendants towards achieving the operational objectives while
ensuring that the standards of cleanliness and maintenance of the hotel meet
the requirements specified and your role will include key responsibilities
such as:
 
•Prepare Housekeeping Attendants job assignments
 
•Issue keys and supplies to Housekeeping Attendants

•Take note of VIPs| Do Not Disturb| Sleep Out| Double-Lock Rooms and take
appropriate action

•Attend daily meetings and receive special instructions

•Receive check-outs before reporting them as vacant

•Receive special requests from guests and carry them out

•Inspect areas cleaned using checklist to see that cleaning is adequate|
supplies in room are as per standard and immediate repairs are reported

•Fill out report and hand over found articles to the lost and found department

•Supervise cleaning of guest rooms| corridors and stairwells

•Train and assist Housekeeping Attendants and advise Superior about
performance

•Assist with inventory and ensure that all housekeeping machines and equipment
are properly handled and maintained

|

We are currently seeking for passionate and dynamic guest focused Housekeeping
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of
Housekeeping Attendants towards achieving the operational objectives while
ensuring that the standards of cleanliness and maintenance of the hotel meet
the requirements specified and your role will include key responsibilities
such as:

•Prepare Housekeeping Attendants job assignments

•Issue keys and supplies to Housekeeping Attendants

•Take note of VIPs| Do Not Disturb| Sleep Out| Double-Lock Rooms and take
appropriate action

•Attend daily meetings and receive special instructions

•Receive check-outs before reporting them as vacant

•Receive special requests from guests and carry them out

•Inspect areas cleaned using checklist to see that cleaning is adequate|
supplies in room are as per standard and immediate repairs are reported

•Fill out report and hand over found articles to the lost and found department

•Supervise cleaning of guest rooms| corridors and stairwells

•Train and assist Housekeeping Attendants and advise Superior about
performance

•Assist with inventory and ensure that all housekeeping machines and equipment
are properly handled and maintained

|

Education| Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with
previous minor supervisory experiences within the Housekeeping Department of a
hotel. Good command of written and spoken English communication skills| along
with strong interpersonal and problem solving abilities are essentials.
Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly| caring individual with good cross
cultures sensitivity and a concern for quality and an eye for details. You
will work well under pressure in a fast paced environment and enjoy working
with a multi-cultural team and guests alike| while possessing following