A Housekeeping Floor Supervisor is responsible for training and supervision of
room public areas and room attendants to ensure allthe room and public areas
cleaned and comply with hotel standard and visuallyinspect the rooms.
What will I be doing?
As a Housekeeping Floor Supervisor| you will support the Housekeeping
Department by ensuring the upkeep and cleanliness of the entire hotel.
Specifically| a Housekeeping Floor Supervisor will perform the following tasks
to the highest standards:
Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect| routinely| service areas| store rooms and corridor
Schedule and supervise deep cleaning and any other project
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards require
Manage| efficiently| stock control and the maintenance of equipmen
Provide excellent Guest service| including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times
What are we looking for?
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role| you should maintain the attitude| behaviours| skills| and
values that follow:
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
An attention to details
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency| preferred| with computers and computer programs| including Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!