Housekeeping – Director of Housekeeping – Yas Island Rotana – Abu Dhabi

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JOB REF: 3869583
JOB DESCRIPTIONAs a Director of Housekeeping you are responsible for the daily operation of
the Housekeeping Department and guide and develop a committed multicultural
team to ensure the impeccable Rotana standards are met in all areas. The role
involves bringing all the knowledge and standards required to maintain and
surpass the guests highest expectations and will include key responsibilities
such as:
•Maintain all hotel guest rooms and public areas| plus the ‘heart of house’|
ensuring the highest standards of cleanliness are met
•Establish standards and guidelines to ensure total guest satisfaction and
team productivity in compliance with SOPs
•Supervise training of all housekeeping team members to ensure successful
operation
•Measure| interpret and evaluate working standard of the department
•Create and maintain good working relationships within and with other
departments
•Control all purchases for the department and be consistently aware of quality
and cost
•Show by personal example a philosophy of work and conduct consistent with the
professionalism expected
•Manage and control all operation equipment| linen and uniforms
•Set short and long term strategies for the department

We are currently seeking for passionate and dynamic guest focused Housekeeping
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Director of Housekeeping you are responsible for the daily operation of
the Housekeeping Department and guide and develop a committed multicultural
team to ensure the impeccable Rotana standards are met in all areas. The role
involves bringing all the knowledge and standards required to maintain and
surpass the guests highest expectations and will include key responsibilities
such as:

•Maintain all hotel guest rooms and public areas| plus the ‘heart of house’|
ensuring the highest standards of cleanliness are met
•Establish standards and guidelines to ensure total guest satisfaction and
team productivity in compliance with SOPs
•Supervise training of all housekeeping team members to ensure successful
operation
•Measure| interpret and evaluate working standard of the department
•Create and maintain good working relationships within and with other
departments
•Control all purchases for the department and be consistently aware of quality
and cost
•Show by personal example a philosophy of work and conduct consistent with the
professionalism expected
•Manage and control all operation equipment| linen and uniforms
•Set short and long term strategies for the department

Education| Qualifications & Experiences

You should be a college / university degree graduate with at least three years
previous management experiences in the Housekeeping Department of a hotel or
resort. Technically you will have fluency in both written and spoken English
and knowledge of Micros / Opera coupled with administration| organizational
computer literacy skills.