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JOB DESCRIPTION
A Housekeeping Attendant for the Waldorf Astoria Dubai International Financial
Centre will support all Housekeeping and Laundry with guest requests analyzing
each request and delegating between the team members| so that work can be done
in an efficient and timely manner ensuring an exceptional experience for our
Guests.
What will I be doing?
As Housekeeping Attendant for the Waldorf Astoria Dubai International
Financial Centre| you will support all Housekeeping and Laundry team for all
aspects by delegating the day-to-day activities Housekeeping and Laundry
within the hotel. Specifically| a Housekeeping Attendant will perform the
following tasks to the highest standards:
Ensure consistently high operating standards in every area of Housekeeping and Laundry| as identified d by the hotel brand standard
Monitor the appearance| standards| and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team wor
Provide excellent guest servic
Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervisio
Manages the controls of the Housekeeping department| such as: frequency of employees| release of master keys| book incident| input and output input and output uniform and linen| among others
Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
Request flowers for special occasions (marriage| death| maternity …). Besides providing embroidery for special linen (wedding and pampering)
Control makes monthly Lost and Found and donations
Check the uniforms and send for c leaning and / or repair
Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
Makes daily guest clothing release of guests that use the laundry service
Makes monthly closing of Laundry expenses and provision of same
Replaces (a) Laundry Attendant in case of holidays| days off or absences
What are we looking for?
A Housekeeping Attendant for the Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and working with other Team
Members. To successfully fill this role| you should maintain the attitude|
behaviours| skills| and values below:
Planning and organizing
Good oral and written communication
Previous experience in Laundry
Good interpersonal skills
Proficiency| at intermediate level| with computers and computer programs| including Microsoft Office
Committed to delivering a high level of customer service
Excellent standards of clean
It is advantageous in this position if you demonstrate the following
capabilities and advantages:
Luxury hospitality experience in a similar role
Ability to work in a team
Excellent attention to detail
Positive Attitude
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!