Job Number 19153861
Job Category Housekeeping & Laundry
Location Lapita| Dubai Parks and Resorts| Autograph Collection| Jebel
Ali| Dubai| United Arab Emirates| United Arab Emirates
Brand Autograph Collection Hotels
Position Type Non-Management/Hourly
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Lapita is a Polynesian themed hotel| located in the heart of Dubai Parks and
Resorts. A hotel which is dedicated to families and friends who want to stay
close to all the activities that the theme parks will be offering. With 504
rooms| including 60 suites and 3 villas| Lapita is the perfect relaxation
point after a day of adventures and fun. Part of Marriott|s Autograph
Collection this amazing hotel offers five food and beverage outlets| two
outdoor pools and a lazy river| a spa and health club| Luna & Nova Kids &
Teens Club as well as meeting and event facilities. The hotel|s name was
inspired by the pre-historic Pacific Ocean people and their journey and
settlement into the Islands ( the Lapita movement ). The design draws its
inspiration from the exotic Polynesian tropical landscapes| featuring
Polynesian flowers| lagoon-style pools| and themed activities.
Marriott|s Autograph Collection features a select group of upscale and luxury
independent partner hotels| each with its own distinct personality|
experience| style and features. Located in major cities and desirable
destinations around the world| Autograph guests favor hotel stays that reflect
their own unique and personal styles. Be a part of our team and deliver an
innovative guest experiences that resists predictability.
To be changed and ready for work at appointed time as shown on Rota. Ensuring
your uniform and badges are worn as per Hotel standards. If you are sick| ring
in before duty commences and speak to the Duty Housekeeper / office
Collect room allocation list and appropriate section key. Sign for your key
and be responsible for that key during your shift. Never loan your key to
anyone| even a work colleague. Return and sign key back in before leaving the
Responsible for the presentation of your trolley during the shift. Ensure it
is kept neat| tidy and stocked with the correct amount of guest supplies and
linen. Making sure your trolley is not causing any hazard or obstruction.
To make sure that your trolley does not damage the corridor in anyway.
To be fully conversant with standard cleaning procedures and the correct usage
and dosage of each cleaning chemical. To be aware of and adhere to Health and
Safety Regulations and to ensure that these are complied with at all times.
To clean and supplies all assigned guestrooms and bathrooms to the Lapita|
Autograph Collection Hotel standard / Brand standards.
Replenish all bedroom and bathroom supplies| e.g.| Soap/Shampoo to Hotel
Provide a turn down service to the Lapita| Autograph Collection Hotel
Carry out spring cleaning of the bedrooms & bedrooms
Inform your Supervisor / office coordinator of any room discrepancies| extra
departures| and extended stays. (The Team leader will also inform you if there
Report any breakage’s and lose to your team leader.
Report any loss| damaged or badly soiled linen to the Laundry in charge or
your supervisor / office coordinator.
To assist in the linen and bedroom inventory.
Report to your Supervisor / office coordinator any maintenance faults or
hazards in bedrooms| bathrooms| corridors or equipment immediately.
Report to your Supervisor / office coordinator any damaged fixtures and
fittings which need replacing.
Maintains your department area safe| hygienic and presentable state at all
times and to report any damage to furniture| fittings and equipment to your
Make sure that your corridor is clean and tidy free from all items before you
leave your area.
To remove all linen and rubbish to the correct areas at the end of your shift.
To make sure trolleys| vacuum cleaners and cleaning buckets are cleaned and
re-stocked correctly and stored away at the end of your shift.
Ensure all department equipment| service rooms and store cupboards are
maintained at the required standard and are left clean| tidy and locked at the
end of each shift.
To follow the correct procedure for the storage and recording of lost
Familiarizes yourself with your departmental service performance & product
standards and to be able to demonstrate their application consistently.
To be aware of all current Company and Departmental Policies and Procedures|
ensuring these are adhered to at all times.
To attend all Statutory Training| Job Training Sessions and Communication
Attends meetings and training sessions/ courses that may be beneficial to you
and your department on request from your Supervisor or manager.
To be aware of Hotel Security Procedures regarding bedrooms| and guest
Report any suspicious person(s) or packages immediately to the duty
housekeeper or office coordinator.
To be aware of the Health| Safety and Hygiene Regulations at work as laid down
in the Hotel standards manual.
Report to your supervisor /office coordinator any guest comments/suggestions
or complaints as laid down in the Hotel standards / Training File.
To maintain a cheerful and polite attitude to our guests and colleagues at all
times and use the guests name if known. Refer guest to another member of staff
who can help them if you are unable to.
Co – operate and communicate with other associates | supervisors and
management to ensure effective team work and high morale.
Have a good knowledge of all hotel facilities and be able to answer guest
questions in a quick| polite and helpful manner.
Follows all procedures set up for the protection of the environment within the
hotel and grounds.
To carry out any other reasonable task as requested by your team leader /
office coordinator| e.g.| Public areas.