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JOB DESCRIPTION
A Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre affects every Guest experience within restaurants| bars| room
service and banquets| delivering an experience that will exceed our Guests|
food| beverage| and culinary expectations.
What will I be doing?
As a Food and Beverage Attendant for the Waldorf Astoria Dubai International
Financial Centre| you will be responsible for upholding the highest quality
standards for the food and beverage operations inside of our restaurants|
bars| and banquets facilities|and to fulfill room service requests. You will
work with your Team Members to deliver a high quality service experience that
exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner| including but not limited to serving as a barista or cocktail attendant/bartender| if require
Understand menu content| any menu changes| and promotional activitie
Keep your service area clean| tidy| and well-prepare
Efficiently manage the proper settlement of all customer account
Answer Guest queries in a polite and helpful manner
What are we looking for?
Food and Beverage Attendants for the Waldorf Astoria Dubai International
Financial Centre are always working on behalf of our Guests and working with
other Team Members. To successfully fill this role| you should maintain the
attitude| behaviours| skills| and values that follow:
Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills
Flexible| reliable| and responsive to a range of work situations
Prepared to manage a variety of customer types| inquiries| and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Cash handling experience
Previous experience within the food & beverage
Experience within an luxury environment
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the
personalised attention of True Waldorf Service that creates a singular
experience. If you understand the value of personalised attention and know how
to treat even the most extraordinarily different experiences with the same
rich level of customer service| you may just be the person we are looking for!