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JOB DESCRIPTION
A Food and Beverage Sales Coordinator is responsible for commercially driving
the F&B Outlets through an effective strategy to increase covers for both
internal and external individual clientele as well as social and corporate
groups. The primary functions of this position will include but are not
exclusive to the following:
What will I be doing?
As Food & Beverage Sales Coordinator| you analyses local market trends and
competitor activity to generate new future business for the Food & Beverage.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Managing the Loyalty Member Database| activity and revenues generated
Strategically planning for increase of Loyalty Member Database with specific percentage growth & targets
Emailing of promotions and events to the Database
External sales calls to corporate clients in driving groups outlets busines
Developing and nurturing relationship with local resident community & loyalty members
Ensuring strong presence on all relevant communication channels and online booking engines
Involvement in and leveraging upon online restaurant booking platform to increase footfall.
Develop and implement creative local marketing channels| including social media channels
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive Food & Beverage sales programs
Answer customer queries in a prompt and professional manner
What are we looking for?
A Food & Beverage Sales Coordinator serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!