Doorman – Pearl Rotana – Abu Dhabi

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JOB REF: 3870389
JOB DESCRIPTIONa Doorman you are responsible to provide professional and customer focused
service to our guests| ensuring their every visit will become a memorable one
and your role will include key responsibilities such as:
•Offer consistently professional| friendly| warm and engaging service
•Ensure guests are greeted appropriately upon arrival in a warm manner
•Open car doors for arriving and departing guests and escort them to the lobby
•Control all guest car keys and ensure that cars are delivered within 10
minutes upon guest request
•Forward all guest complaints or problems to the manager on duty
•Ensure that an effective handover is made between duty shifts
•Demonstrate a complete understanding of the hotel’s policies and procedures
and service standards and have full knowledge of the hotel facilities and
happenings at all times
•Establish| promote and maintain good public relation while meeting or
exceeding guest expectations.

We are currently looking for young| dynamic| self motivated Front Office
professionals who want to move their careers forward.

As a Doorman you are responsible to provide professional and customer focused
service to our guests| ensuring their every visit will become a memorable one
and your role will include key responsibilities such as:

•Offer consistently professional| friendly| warm and engaging service
•Ensure guests are greeted appropriately upon arrival in a warm manner
•Open car doors for arriving and departing guests and escort them to the lobby
•Control all guest car keys and ensure that cars are delivered within 10
minutes upon guest request
•Forward all guest complaints or problems to the manager on duty
•Ensure that an effective handover is made between duty shifts
•Demonstrate a complete understanding of the hotel’s policies and procedures
and service standards and have full knowledge of the hotel facilities and
happenings at all times
•Establish| promote and maintain good public relation while meeting or
exceeding guest expectations.

Education| Qualifications & Experiences

You must ideally have a vocational training within hospitality with preferable
previous experiences in the Concierge Department within a hotel. Excellent
written and verbal English communication skills| along with strong
interpersonal abilities are essentials. Computer Knowledge and additional
language skills are an advantage.