Doorman – Bulgari Hotel & Resorts – Dubai


Job Number 190001YF
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts| Dubai| Dubai| United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari|
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement|
timeless glamour and heritage of the Bulgari brand.
Job Summary

Greet guests and inform them of property amenities| services| and hours of
operation| and local areas of interest and activities. Open doors and assist
guests/visitors entering and leaving property. Assist with luggage storage and
retrieval. Transport guest luggage to and from guest rooms and/or designated
bell area. Assist guests/visitors in and out of vehicles| including assisting
guests with loading/unloading luggage. Supply guests with directions. Arrange
transportation (e.g.| taxi cab| shuttle bus| limousine/sedan service) for
guests/visitors| and record advance transportation request as needed. Dispatch
bell staff or valet staff as needed. Communicate parking procedures to
guests/visitors. Follow up with guests to ensure their requests or problems
have been met to their satisfaction.

Develop and maintain positive working relationships with others. Follow all
company policies and procedures; and report accidents| injuries| and unsafe
work conditions to manager. Maintain awareness of undesirable persons on
property premises. Ensure uniform and personal appearance are clean and
professional| and maintain confidentiality of proprietary information. Welcome
and acknowledge all guests| anticipate and address guests’ service needs|
assist individuals with disabilities| and thank guests with genuine
appreciation. Speak with others using clear and professional language| and
answer telephones using appropriate etiquette. Comply with quality assurance
expectations and standards. Read and visually verify information in a variety
of formats (e.g.| small print). Move at a speed required to respond to work
situations (e.g.| run| walk| jog). Stand| sit| or walk for an extended period
of time or for an entire work shift. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 50 pounds without assistance and
objects weighing in excess of 75 pounds with assistance. Grasp| turn| and
manipulate objects of varying size and weight| requiring fine motor skills and
hand-eye coordination. Move over sloping| uneven| or slippery surfaces as well
as up and down stairs and/or service ramps. Reach overhead and below the
knees| including bending| twisting| pulling| and stooping. Perform other
reasonable job duties as requested by Supervisors.