Credit Manager – The St. Regis Saadiyat Island Resort – Abu Dhabi


Job Number 19097733
Job Category Finance and Accounting
Location The St. Regis Saadiyat Island Resort| Abu Dhabi| Saadiyat
Island| Abu Dhabi| United Arab Emirates| United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi| United Arab
Emirates with The St. Regis Saadiyat Island Resort| Abu Dhabi created by
thoughtful Mediterranean architecture and a contemporary interior design. The
award-winning resort is the city’s true beachfront leisure address located
just 20 minutes from Abu Dhabi International Airport and 10 minutes from the
city’s bustling downtown. Our accommodations overlook a pristine beach on the
cerulean Arabian Gulf.


General Tasks

Complete knowledge of the A/R clerical functions.

Demonstrating and Applying Accounting Knowledge to Credit Management Issues.

Process applications for credit facilities for companies| groups| functions| etc.

Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements. Liaise with conventions/groups/sales departments. Reconcile Master accounts for in house conferences daily where appropriate.

Review “Credit Check or High Balance” report for in house credit control each day for credit limits and follow-up of charge back arrangements. Document what steps were taken to verify the ability of guests on “high-balance” report to pay their balances. The assistant controller is to sign off on these.

Monitor and pursue collection of overdue accounts. Monitor and pursue collection of overdue accounts on a structural fashion – preferably by phone for fast results. Failing any response after repeat call and letters| refer to collection agency if possible.

Call on overdue Travel Agency accounts.

Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts. Accounts greater than 150 days must be written off against the reserve for doubtful accounts. The General Manager and Director of Finance must approve all write-offs and any amount greater than US$10|000 must be approved by the Regional office. Documentation must be kept for ten years for audit and tax purposes.

Respond to and resolve accounts queries in conjunction with accounts receivable.

Ensure other Marriott properties/divisions as well as tenants are invoiced| as required by the Accountant.

Action daily charge requests from reservations and front desk.

Respond to and resolve accounts queries| if consistent pattern emerges in relation to rates for example – ascertain cause and take corrective action| e.g. improve communication with sales and reservations.

For old corporate or convention/banquet debtors liaison with sales representative or conventions manager for pursuit of outstanding accounts and follow up on action taken. Employees (top 10 excepted) must pay cash/credit card for all services – no city ledger will be used by staff.

Review City Ledger daily for correct posting of charges and take corrective action where necessary.

Reconcile cheque list daily to cheques received by the General Cashier.

Apply previous day’s cheque list and other payments to outstanding accounts.

Reconcile payment discrepancies and take action to resolve any; never allocate overpayments or unallocated cheques towards another account or invoice; if it cannot be resolved immediately| leave it floating.

Processing of daily charge back request received from Reservations.

Follow up on overdue accounts – to legal actions if necessary.

Prepare management reports for month end analysis (A/R Analysis) and to provide documentation for Credit Meeting.

Conduct monthly Credit Meeting highlighting monthly performance| bad debts| staff accounts outstanding and discuss any accounts causing concern for follow up.

Accountable and expected to fully comply with the company’s OSHMS (Occupational| Safety & Health Management System) policies| OSHMS procedures & operational work instructions and any other relevant legislation.