A Cluster Sales Manager – Leisure manages assigned international source
markets| analyses local destination trends and competitor activity to
recommend strategies that keep the hotel a leader in the marketplace through
the development of future and repeat leisure business.
What will I be doing?
As Cluster Sales Manager – Leisure you will manage your assigned international
source markets| analyse local destination trends and competitor activity to
recommend strategies and activations that keep the hotel a leader in the
marketplace through the development of future and repeat leisure business.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Management of assigned international source markets and account portfoli
Development of new emerging source market
Development of new prospect leisure accounts and local DMC
Analysis local destination trends and competitor activity to identify new potential busines
Develop account relationships and travel to the assigned source markets to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Support Leisure Contracting
Negotiate room rates/packages with leisure tour operators and local DMCs
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales programs
Attend Sales events| roadshows and exhibition (local and international) as required
Produce accurate and timely reports that meet the needs of the Cluster Director of Sales and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
What are we looking for?
UAE Hospitality Experience
Min. 2 year experience in sales
Profound understanding of the leisure segment
Profound knowledge of assigned leisure key source markets and travel trends
Profound knowledge of local DMC|s and key tour operators
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Degree-level qualification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its _global brands_. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!