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JOB DESCRIPTION
A Cluster Sales Executive – Leisureanalyses local market trends and competitor
activity to generate new future business for the hotel.
What will I be doing?
As Sales Executive| you analyses local market trends and competitor activity
to generate new future business for the hotel. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Analysis local market trends and competitor activity to identify new business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels| including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunitie
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong| comprehensive sales program
Attend Sales events| as require
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business lead
Answer customer queries in a prompt and professional manner
What are we looking for?
A Cluster Sales Executive – Leisure serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!