Captain – Saadiyat Rotana Resort & Villas – Abu Dhabi

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JOB REF: 3845824
JOB DESCRIPTION[
We are currently looking for young- dynamic- self-motivated Food & Beverage
professionals who want to move their careers forward. As a Captain you are
responsible to provide professional and customer focused service to our
guests- ensuring their stay will become a memorable experience and your role
will include key responsibilities such as:
. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel
. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Practice good customer relations and attend to customer complaints an

queries satisfactorily

. Ensure the Outlet is set-up for service and supervise for a smooth operation

. Direct and supervise the service team to ensure that all duties are
performed as per standards

. Ensure that all colleagues have received adequate training to perform their
duties

. Ensure proper organization- planning and control of supplies and maintain
concise record of all beverage stock in order to ensure that the required is
available

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques by exceeding guest expectations and to
increase revenue

We are currently looking for young- dynamic- self-motivated Food & Beverage
professionals who want to move their careers forward. As a Captain you are
responsible to provide professional and customer focused service to our
guests- ensuring their stay will become a memorable experience and your role
will include key responsibilities such as:

. Perform all necessary tasks to service food & beverage according to the
standard of performance manual of the hotel

. Acquire in depth knowledge of the food & beverage menu of the assigned
outlet in order to assist and provide advice to guests

. Practice good customer relations and attend to customer complaints and
queries satisfactorily

. Ensure the Outlet is set-up for service and supervise for a smooth operation

. Direct and supervise the service team to ensure that all duties are
performed as per standards

. Ensure that all colleagues have received adequate training to perform their
duties

. Ensure proper organization- planning and control of supplies and maintain
concise record of all beverage stock in order to ensure that the required is
available

. Ensure minimum wastage- breakage and spoilage

. Actively use up selling techniques by exceeding guest expectations and to
increase revenue

Education- Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a
maximum of two years experiences in a similar role. You should possess a good
knowledge in both written and spoken English and a wide familiarity with
Micros would be desirable. Previous experiences in minor leadership and
supervisory roles are a definite plus.